Siddhartha Ravi Shankar Gurubilli

Mobile: +91-9711920627
E-Mail: mr.sidhartha.reddy@gmail.com
1St Floor, House # J-216. Airoli. Navi Mumbai. Maharashtra - 400078

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Profile Of Career: Senior Technical Associate
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PROFESSIONAL SUMMARY
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1. Working as senior technical associate in Concentrix India Pvt Limited Thane from 30th April 2018 to
till date

2. Worked as senior technical support associate in Quantm technologies Gurgaon from June 13, 2017, to
26th May 2018

3. Worked with “I Techie Solutions” Delhi as Senior Technical Support Consultant, providing support for
inbound / outbound calls with respect to process measures for the International Clients and processes
like HP, Canon, Norton etc. Date of Joining from 2 th December 2014 to April 2017.

4. Worked as “Technical-Quality Consultant” at Hyper Quality India Private Limited Gurgaon for the
process of Nexidia and Hewlett-Packard from 10th Feb 2013 to 1 st December 2014. This includes
quality assurance analyst responsible for the implementation of long-term quality strategies. Analysts
assess whether or not products/services are of the required quality. They evaluate the process of
operation and then offer recommendations of improvement. Companies rely on their skill to remain in
complete compliance with regulations and quality standards.

5. Worked with Sutherland Global services Chennai (Velachery) from 10 December 2009 to Feb 2nd
2013 as Senior Technical Support Consultant for processes like Symantec Bell Canada and Verizon Data
Services (Enterprise solutions for Verizon Direct employees) through inbound outbound calls and chat
and email mediums.

6. Worked with IBM-Daksh Gurgaon for the process of Bell Canada from Feb 2006 to December 1st 2009
as Senior Technical Support Consultant for ISP support of Bell Canada for the provinces Ontario and
Quebec.

7. Worked as Systems Support Admin of ISP Networking and Installations and Technical Trainer /Lab
Faculty in GNIIT Rajahmundry from 2003 August to 2006 January.

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Educational Profile:
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• B.Com from Andhra Kesari Degree College Rajahmundry affiliated to Andhra University, Andhra
Pradesh 2003.
• Intermediate course in Commerce from Andhra Kesari Junior College from state board of Andhra
Pradesh in 1999.
• Matriculation from GOVT Boys High School Rajahmundry from state board of secondary education
Andhra Pradesh 1995.

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Additional Qualifications:
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• Certification in “C” language from Aptech Computer Training center Rajahmundry.

• PG Diploma course in computers and networking troubleshooting and hardware, ISP, MS Office from
Mars Computers Rajahmundry

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PERSONAL DETAILS
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• Date of Birth: 17th April 1979
• Languages Known: English, Hindi, Telugu and Tamil
• Marital Status: Married
• Aadhar Card Number: 5963-0941-6807
• Pan Card Number: ANWPG4224F
• Last Drawn Salary (In Hand): Rs 55,000/- Month