Basic Excel F

Identification
I
Provide the appropriate word for the description in each ite
Answer Description
1 Attrition This is referred to as the FTEs lost due to promotions, resignations and terminations .
2 Solo Parent Leave These are leave benefits granted to a solo parent to enable him/her to perform paren
3 Productivity Productive time (total worktime) of an agent versus the total scheduled hours of wor
4 Daylight Saving Time It is the practice of setting the clocks an hour ahead of the standard time to achieve lo
5 Adherence It is the degree to which agents stick to their schedules, and is measured as a percent

Basic Excel F
II Use a formula to automatically combine the separated last name, middle name and first name in this format(
Name"

Last Name Middle Name First Name

Example Punongbayan Dacian Anna Mica Ella
1 Pirater Pino Diona Mae
2 Calumba Torres Rachelle Mae
3 Maypa Saguban Denver
4 Tenefrancia Taleon Alexander
5 Torres Soledad Comtessa Diane
6 Panaligan Bayan Lou Anjanette
7 Ali Campong Camad
8 Bandojo Maligdong Jed
9 Nodado Keis Dominic
10 Uy Salva Regine Albert Marie

III Please fill-up the Agent Name and Avaya ID column with the appropriate data using the VLookup formula. Th

CMS Name Agent Name CID

SP_Lupango, Michael 14369174
SP_Galanido, Dominiq
SP_Espinosa, Carlo
SP_Marcillo, Jade Gr
SP_Protacio, Mark An
SP_de Vera, Jeanne
SP_Cansilao, Baby Je
SP_Macatual, Anna
SP_Donato, Patricia
SP_Obnial, Jason Jam
SP_De Quiraz, Mauree
SP_Borlongan, Rizald
SP_Roma, Edgar Micha
SP_Grande, Dona Grac
SP_Chua, Jennaica Ki
 Basic Excel Functions and Formulas
Identification

e the appropriate word for the description in each item.

Description
ost due to promotions, resignations and terminations .
d to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required.
e) of an agent versus the total scheduled hours of work of all the agents.
locks an hour ahead of the standard time to achieve longer evening daylight.
stick to their schedules, and is measured as a percentage.

Basic Excel Functions and Formulas

ast name, middle name and first name in this format(last name, first name, middle name). Enter your answer beneath the column la

Full Name
Punongbayan, Anna Mica Ella Daclan
Pirater, Diona Mae Pino
Calumba, Rachelle Mae Torres
Maypa, Denver Saguban
Tenefrancia, Alexander Taleon
Torres, Comtessa Diane Soledad
Panaligan, Lou Anjanette Bayan
Ali, Camad Campong
Bandojo, Jed Maligdong
Nodado, Dominic Keis
Uy, Regine Albert Marie Salva

the appropriate data using the VLookup formula. The data can be found in the RAW Sheet.
 Provide the approp

1
e is required. 2
3
4
5

wer beneath the column labelled "Full

 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identificatio

Provide the appropriate word for the de

Answer Description
ns and terminations . 1 This is referred to as the
/her to perform parental duties and responsibilities where physical presence is required 2 These are leave benefits
heduled hours of work of all the agents. 3 Productive time (total wo
dard time to achieve longer evening daylight. 4 It is the practice of settin
measured as a percentage. 5 It is the degree to which
 Identification

propriate word for the description in each item.

Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical pr
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations an
sibilities where physical presence is required 2 These are leave benefits granted to a solo parent to enable him/her
3 Productive time (total worktime) of an agent versus the total schedu
t. 4 It is the practice of setting the clocks an hour ahead of the standard
5 It is the degree to which agents stick to their schedules, and is measu
 Provide the approp

romotions, resignations and terminations . 1

parent to enable him/her to perform parental duties and responsibilities where physical presence is required 2
ent versus the total scheduled hours of work of all the agents. 3
our ahead of the standard time to achieve longer evening daylight. 4
eir schedules, and is measured as a percentage. 5
 Identification

Provide the appropriate word for the description in each item.

Answer Description
This is referred to as the FTEs lost due to promotions, resignations and terminations .
These are leave benefits granted to a solo parent to enable him/her to perform parental duties and responsibili
Productive time (total worktime) of an agent versus the total scheduled hours of work of all the agents.
It is the practice of setting the clocks an hour ahead of the standard time to achieve longer evening daylight.
It is the degree to which agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item

Answer Description
1 This is referred to as the FTEs lost due to prom
ntal duties and responsibilities where physical presence is required 2 These are leave benefits granted to a solo pare
k of all the agents. 3 Productive time (total worktime) of an agent v
onger evening daylight. 4 It is the practice of setting the clocks an hour a
age. 5 It is the degree to which agents stick to their sc
tion

e description in each item.

the FTEs lost due to promotions, resignations and terminations .

efits granted to a solo parent to enable him/her to perform parental duties and responsibilities where physical presence is required
al worktime) of an agent versus the total scheduled hours of work of all the agents.
etting the clocks an hour ahead of the standard time to achieve longer evening daylight.
hich agents stick to their schedules, and is measured as a percentage.
 Identification

Provide the appropriate word for the description in each item.

Answer Description
1 This is referred to as the FTEs lost due to promotions, resignations and terminations .
al presence is required 2 These are leave benefits granted to a solo parent to enable him/her to perform parental d
3 Productive time (total worktime) of an agent versus the total scheduled hours of work of a
4 It is the practice of setting the clocks an hour ahead of the standard time to achieve longe
5 It is the degree to which agents stick to their schedules, and is measured as a percentage.
 ns and terminations .
/her to perform parental duties and responsibilities where physical presence is required
heduled hours of work of all the agents.
dard time to achieve longer evening daylight.
measured as a percentage.
Month WB Date Split/Skill Agent Name ACD Calls Avg ACD Time Avg ACW Time ACD Time
SEPTEMBER WB 09.14 9/15/2014 439 SP_Roma, Edgar Micha 16 384.75 16.6875 6156
SEPTEMBER WB 09.14 9/15/2014 439 SP_Protacio, Mark An 16 431.125 3.375 6898
SEPTEMBER WB 09.14 9/15/2014 439 SP_Obnial, Jason Jam 18 498.777771 5.6666665077 8978
SEPTEMBER WB 09.14 9/15/2014 439 SP_Marcillo, Jade Gr 14 577.42858887 2.7142856121 8084
SEPTEMBER WB 09.14 9/15/2014 439 SP_Macatual, Anna 21 312.09524536 2.9047617912 6554
SEPTEMBER WB 09.14 9/15/2014 439 SP_Lupango, Michael 17 468.17648315 2.117647171 7959
SEPTEMBER WB 09.14 9/15/2014 439 SP_Grande, Dona Grac 28 253.03572083 2.6785714626 7085
SEPTEMBER WB 09.14 9/15/2014 439 SP_Galanido, Dominiq 13 353.61538696 33 4597
SEPTEMBER WB 09.14 9/15/2014 439 SP_Espinosa, Carlo 15 600.06665039 68.599998474 9001
SEPTEMBER WB 09.14 9/15/2014 439 SP_Donato, Patricia 20 357.95001221 18.850000382 7159
SEPTEMBER WB 09.14 9/15/2014 439 SP_de Vera, Jeanne 16 452 2.8125 7232
SEPTEMBER WB 09.14 9/15/2014 439 SP_De Quiraz, Mauree 14 534.07141113 2.7857143879 7477
SEPTEMBER WB 09.14 9/15/2014 439 SP_Chua, Jennaica Ki 18 359.55554199 2.3333332539 6472
SEPTEMBER WB 09.14 9/15/2014 439 SP_Cansilao, Baby Je 15 506.46667481 2.5999999046 7597
SEPTEMBER WB 09.14 9/15/2014 439 SP_Borlongan, Rizald 16 529.6875 2.5625 8475
SEPTEMBER WB 09.14 9/15/2014 439 SP_Bautista, Jilhenn 17 408.88235474 2.6470587254 6951
SEPTEMBER WB 09.14 9/15/2014 439 SP_Baun, Ma. Melissa 18 300.66665649 2.2777776718 5412
SEPTEMBER WB 09.14 9/15/2014 439 SP_Barile, Gianne Kr 17 434.17648315 2.4117646217 7381
SEPTEMBER WB 09.14 9/16/2014 439 SP_Santos, Patrick 6 227.66667175 2.3333332539 1366
SEPTEMBER WB 09.14 9/16/2014 439 SP_Roma, Edgar Micha 16 296.3125 2.5 4741
SEPTEMBER WB 09.14 9/16/2014 439 SP_Respall, Monique 6 958.66668701 2.5 5752
SEPTEMBER WB 09.14 9/16/2014 439 SP_Protacio, Mark An 12 549.41668701 5.75 6593
SEPTEMBER WB 09.14 9/16/2014 439 SP_Obnial, Jason Jam 10 595.79998779 2.7999999523 5958
SEPTEMBER WB 09.14 9/16/2014 439 SP_Marcillo, Jade Gr 12 401.25 2.6666667461 4815
SEPTEMBER WB 09.14 9/16/2014 439 SP_Mancera, Nino 4 695.25 3 2781
SEPTEMBER WB 09.14 9/16/2014 439 SP_Macatual, Anna 12 574.66668701 2.8333332539 6896
SEPTEMBER WB 09.14 9/16/2014 439 SP_Lupango, Michael 7 428.71429443 3 3001
SEPTEMBER WB 09.14 9/16/2014 439 SP_Grande, Dona Grac 13 556.15386963 6.3846154213 7230
SEPTEMBER WB 09.14 9/16/2014 439 SP_Galanido, Dominiq 17 277.64706421 8.2941179276 4720
SEPTEMBER WB 09.14 9/16/2014 439 SP_Espinosa, Carlo 18 300.722229 2.2222223282 5413
SEPTEMBER WB 09.14 9/16/2014 439 SP_Donato, Patricia 14 436.28570557 2.7857143879 6108
SEPTEMBER WB 09.14 9/16/2014 439 SP_Dinate, Darryl 1 200 3 200
SEPTEMBER WB 09.14 9/16/2014 439 SP_de Vera, Jeanne 7 735.57141113 2.5714285374 5149
SEPTEMBER WB 09.14 9/16/2014 439 SP_De Quiraz, Mauree 12 380.75 2.4166667461 4569
SEPTEMBER WB 09.14 9/16/2014 439 SP_Data Mamaril, Ang 7 291.57144165 2.7142856121 2041
SEPTEMBER WB 09.14 9/16/2014 439 SP_Chua, Jennaica Ki 14 351.42855835 2.5714285374 5086
SEPTEMBER WB 09.14 9/16/2014 439 SP_Cansilao, Baby Je 17 303.41177368 2.6470587254 5158
SEPTEMBER WB 09.14 9/16/2014 439 SP_Borlongan, Rizald 18 231.8888855 2.6111111641 4174
SEPTEMBER WB 09.14 9/16/2014 439 SP_Bautista, Jilhenn 14 443 2.7142856121 6202
SEPTEMBER WB 09.14 9/16/2014 439 SP_Baun, Ma. Melissa 15 239.06666565 2.5999999046 3586
SEPTEMBER WB 09.14 9/16/2014 439 SP_Barile, Gianne Kr 17 287.23529053 2.4117646217 4883
SEPTEMBER WB 09.14 9/17/2014 439 SP_Santos, Patrick 1 266 2 266
SEPTEMBER WB 09.14 9/17/2014 439 SP_Roma, Edgar Micha 4 428.75 1.5 1715
SEPTEMBER WB 09.14 9/17/2014 439 SP_Respall, Monique 3 214.66667175 3 644
SEPTEMBER WB 09.14 9/17/2014 439 SP_Protacio, Mark An 4 682.5 2.75 2730
SEPTEMBER WB 09.14 9/17/2014 439 SP_Obnial, Jason Jam 3 653.33331299 1.6666666269 1960
SEPTEMBER WB 09.14 9/17/2014 439 SP_Marcillo, Jade Gr 3 189 2.6666667461 567
SEPTEMBER WB 09.14 9/17/2014 439 SP_Mancera, Nino 0 0
SEPTEMBER WB 09.14 9/17/2014 439 SP_Macatual, Anna 2 464.5 4 929
SEPTEMBER WB 09.14 9/17/2014 439 SP_Lupango, Michael 5 331.6000061 2.7999999523 1658
SEPTEMBER WB 09.14 9/17/2014 439 SP_Grande, Dona Grac 3 746 2.3333332539 2238
SEPTEMBER WB 09.14 9/17/2014 439 SP_Galanido, Dominiq 4 49.75 2 199
SEPTEMBER WB 09.14 9/17/2014 439 SP_Espinosa, Carlo 0 0
SEPTEMBER WB 09.14 9/17/2014 439 SP_Donato, Patricia 3 348.66665649 2.6666667461 1046
SEPTEMBER WB 09.14 9/17/2014 439 SP_de Vera, Jeanne 2 478 3 956
SEPTEMBER WB 09.14 9/17/2014 439 SP_De Quiraz, Mauree 3 589.33331299 2 1768
SEPTEMBER WB 09.14 9/17/2014 439 SP_Data Mamaril, Ang 0 0
SEPTEMBER WB 09.14 9/17/2014 439 SP_Chua, Jennaica Ki 5 192.6000061 3 963
SEPTEMBER WB 09.14 9/17/2014 439 SP_Cansilao, Baby Je 4 446.75 2.75 1787
SEPTEMBER WB 09.14 9/17/2014 439 SP_Borlongan, Rizald 4 466.25 2.75 1865
SEPTEMBER WB 09.14 9/17/2014 439 SP_Bautista, Jilhenn 3 133.33332825 2.3333332539 400
SEPTEMBER WB 09.14 9/17/2014 439 SP_Baun, Ma. Melissa 8 439.5 2.125 3516
SEPTEMBER WB 09.14 9/17/2014 439 SP_Barile, Gianne Kr 2 1026.5 1 2053
SEPTEMBER WB 09.14 9/18/2014 439 SP_Santos, Patrick 5 574.79998779 33 2874
SEPTEMBER WB 09.14 9/18/2014 439 SP_Roma, Edgar Micha 10 478.1000061 32.599998474 4781
SEPTEMBER WB 09.14 9/18/2014 439 SP_Respall, Monique 9 556.33331299 6.1111111641 5007
SEPTEMBER WB 09.14 9/18/2014 439 SP_Protacio, Mark An 19 322.3157959 13.842104912 6124
SEPTEMBER WB 09.14 9/18/2014 439 SP_Obnial, Jason Jam 6 580.5 12.833333015 3483
SEPTEMBER WB 09.14 9/18/2014 439 SP_Marcillo, Jade Gr 12 349.33334351 3.0833332539 4192
SEPTEMBER WB 09.14 9/18/2014 439 SP_Mancera, Nino 2 472.5 1571 945
SEPTEMBER WB 09.14 9/18/2014 439 SP_Macatual, Anna 13 578.15386963 2.1538462639 7516
SEPTEMBER WB 09.14 9/18/2014 439 SP_Lupango, Michael 9 429.1111145 27.333333969 3862
SEPTEMBER WB 09.14 9/18/2014 439 SP_Grande, Dona Grac 10 473.5 2.5999999046 4735
SEPTEMBER WB 09.14 9/18/2014 439 SP_Galanido, Dominiq 11 282.09091187 2.8181817532 3103
SEPTEMBER WB 09.14 9/18/2014 439 SP_Espinosa, Carlo 10 233.19999695 2.5999999046 2332
SEPTEMBER WB 09.14 9/18/2014 439 SP_Donato, Patricia 12 421.66665649 2.75 5060
SEPTEMBER WB 09.14 9/18/2014 439 SP_Dinate, Darryl 2 426.5 79 853
SEPTEMBER WB 09.14 9/18/2014 439 SP_de Vera, Jeanne 13 320.46154785 83.153846741 4166
SEPTEMBER WB 09.14 9/18/2014 439 SP_De Quiraz, Mauree 8 351.125 5.625 2809
SEPTEMBER WB 09.14 9/18/2014 439 SP_Data Mamaril, Ang 10 289.70001221 10 2897
SEPTEMBER WB 09.14 9/18/2014 439 SP_Chua, Jennaica Ki 12 295.75 2.75 3549
SEPTEMBER WB 09.14 9/18/2014 439 SP_Cansilao, Baby Je 14 348.57144165 42.071430206 4880
SEPTEMBER WB 09.14 9/18/2014 439 SP_Borlongan, Rizald 7 655.8571167 57.142856598 4591
SEPTEMBER WB 09.14 9/18/2014 439 SP_Bautista, Jilhenn 9 350 51.666667938 3150
SEPTEMBER WB 09.14 9/18/2014 439 SP_Baun, Ma. Melissa 16 254.75 31 4076
SEPTEMBER WB 09.14 9/18/2014 439 SP_Barile, Gianne Kr 13 299.92306519 12.615385056 3899
SEPTEMBER WB 09.14 9/19/2014 439 SP_Santos, Patrick 0 0
SEPTEMBER WB 09.14 9/19/2014 439 SP_Roma, Edgar Micha 19 478.42105103 87.315788269 9090
SEPTEMBER WB 09.14 9/19/2014 439 SP_Respall, Monique 26 332.92306519 93.653846741 8656
SEPTEMBER WB 09.14 9/19/2014 439 SP_Protacio, Mark An 32 337.75 12.96875 10808
SEPTEMBER WB 09.14 9/19/2014 439 SP_Obnial, Jason Jam 19 497.15789795 32.947368622 9446
SEPTEMBER WB 09.14 9/19/2014 439 SP_Marcillo, Jade Gr 27 353.70370483 39.518520355 9550
SEPTEMBER WB 09.14 9/19/2014 439 SP_Mancera, Nino 1 192 3 192
SEPTEMBER WB 09.14 9/19/2014 439 SP_Grande, Dona Grac 24 441.5 2.875 10596
SEPTEMBER WB 09.14 9/19/2014 439 SP_Donato, Patricia 32 318.25 2.5625 10184
SEPTEMBER WB 09.14 9/19/2014 439 SP_Dinate, Darryl 0 0
SEPTEMBER WB 09.14 9/19/2014 439 SP_de Vera, Jeanne 23 404.30435181 33.217391968 9299
SEPTEMBER WB 09.14 9/19/2014 439 SP_Cansilao, Baby Je 30 336.7333374 2.5333333015 10102
SEPTEMBER WB 09.14 9/19/2014 439 SP_Bautista, Jilhenn 27 405.37036133 44.629631043 10945
SEPTEMBER WB 09.14 9/15/2014 869 SP_Villaruel, Aaron 1 1708 3 1708
SEPTEMBER WB 09.14 9/15/2014 869 SP_Villar, Fremalyn 4 205 9.25 820
SEPTEMBER WB 09.14 9/15/2014 869 SP_Taberao, Raniel 8 447.875 2.625 3583
SEPTEMBER WB 09.14 9/15/2014 869 SP_Simbul, Von 2 784 3 1568
SEPTEMBER WB 09.14 9/15/2014 869 SP_Santos, Catherine 3 447.33334351 53.666667938 1342
SEPTEMBER WB 09.14 9/15/2014 869 SP_Ozaeta, Khea Ces 2 332 3 664
SEPTEMBER WB 09.14 9/15/2014 869 SP_Ortega, Rose Ann 3 935.66668701 2.6666667461 2807
SEPTEMBER WB 09.14 9/15/2014 869 SP_Ordinario, Aimee 1 385 32 385
SEPTEMBER WB 09.14 9/15/2014 869 SP_Ongchangco, Judit 0 0
SEPTEMBER WB 09.14 9/15/2014 869 SP_Millamena, Samuel 0 0
SEPTEMBER WB 09.14 9/15/2014 869 SP_Mesina, Rosaminda 2 635 40.5 1270
SEPTEMBER WB 09.14 9/15/2014 869 SP_Marabi, Maricel 4 315.5 1.25 1262
SEPTEMBER WB 09.14 9/15/2014 869 SP_Lumacang, Arlene 2 564 4.5 1128
SEPTEMBER WB 09.14 9/15/2014 869 SP_Llovido, Patrick 3 725.66668701 106.33333588 2177
SEPTEMBER WB 09.14 9/15/2014 869 SP_Lazaro, Michael R 0 0
SEPTEMBER WB 09.14 9/15/2014 869 SP_Landingin, Airish 2 513 2.5 1026
SEPTEMBER WB 09.14 9/15/2014 869 SP_Ferrer, Juniebert 1 702 133 702
SEPTEMBER WB 09.14 9/15/2014 869 SP_Fernandez, Felipe 3 920.66668701 2 2762
SEPTEMBER WB 09.14 9/15/2014 869 SP_Dublin, Ian 3 408.66665649 3 1226
SEPTEMBER WB 09.14 9/15/2014 869 SP_Arguta, Edzon 6 453.16665649 2.8333332539 2719
SEPTEMBER WB 09.14 9/16/2014 869 SP_Villaruel, Aaron 3 637.66668701 3 1913
SEPTEMBER WB 09.14 9/16/2014 869 SP_Villar, Fremalyn 2 843 3 1686
SEPTEMBER WB 09.14 9/16/2014 869 SP_Taberao, Raniel 3 801 2.6666667461 2403
SEPTEMBER WB 09.14 9/16/2014 869 SP_Simbul, Von 3 606.66668701 3 1820
SEPTEMBER WB 09.14 9/16/2014 869 SP_Santos, Catherine 2 925 86.5 1850
SEPTEMBER WB 09.14 9/16/2014 869 SP_Ozaeta, Khea Ces 5 708.59997559 3 3543
SEPTEMBER WB 09.14 9/16/2014 869 SP_Ortega, Rose Ann 5 404 3 2020
SEPTEMBER WB 09.14 9/16/2014 869 SP_Ordinario, Aimee 2 1303 3 2606
SEPTEMBER WB 09.14 9/16/2014 869 SP_Ongchangco, Judit 2 323 1.5 646
SEPTEMBER WB 09.14 9/16/2014 869 SP_Nocum, Ralph 1 2097 2 2097
SEPTEMBER WB 09.14 9/16/2014 869 SP_Millamena, Samuel 2 641 2 1282
SEPTEMBER WB 09.14 9/16/2014 869 SP_Mesina, Rosaminda 2 643 15.5 1286
SEPTEMBER WB 09.14 9/16/2014 869 SP_Mercado, Consuelo 1 1856 3 1856
SEPTEMBER WB 09.14 9/16/2014 869 SP_Marabi, Maricel 3 535.66668701 2 1607
SEPTEMBER WB 09.14 9/16/2014 869 SP_Lumacang, Arlene 4 276.75 2 1107
SEPTEMBER WB 09.14 9/16/2014 869 SP_Llovido, Patrick 2 754.5 40 1509
SEPTEMBER WB 09.14 9/16/2014 869 SP_Lazaro, Michael R 2 635.5 3 1271
SEPTEMBER WB 09.14 9/16/2014 869 SP_Landingin, Airish 1 3837 3 3837
SEPTEMBER WB 09.14 9/16/2014 869 SP_Flores, Jackielyn 1 951 3 951
SEPTEMBER WB 09.14 9/16/2014 869 SP_Ferrer, Juniebert 4 1059 2.25 4236
SEPTEMBER WB 09.14 9/16/2014 869 SP_Fernandez, Felipe 1 1024 0 1024
SEPTEMBER WB 09.14 9/16/2014 869 SP_Dublin, Ian 1 1378 3 1378
SEPTEMBER WB 09.14 9/16/2014 869 SP_Arguta, Edzon 7 310.85714722 2.2857143879 2176
SEPTEMBER WB 09.14 9/17/2014 869 SP_Villaruel, Aaron 3 335 2 1005
SEPTEMBER WB 09.14 9/17/2014 869 SP_Villar, Fremalyn 3 270.33334351 2.6666667461 811
SEPTEMBER WB 09.14 9/17/2014 869 SP_Taberao, Raniel 2 386.5 2 773
SEPTEMBER WB 09.14 9/17/2014 869 SP_Simbul, Von 5 453.20001221 3 2266
SEPTEMBER WB 09.14 9/17/2014 869 SP_Santos, Catherine 2 515 2 1030
SEPTEMBER WB 09.14 9/17/2014 869 SP_Ozaeta, Khea Ces 2 1478.5 3 2957
SEPTEMBER WB 09.14 9/17/2014 869 SP_Ortega, Rose Ann 4 688.75 3 2755
SEPTEMBER WB 09.14 9/17/2014 869 SP_Ordinario, Aimee 1 762 3 762
SEPTEMBER WB 09.14 9/17/2014 869 SP_Ongchangco, Judit 1 516 3 516
SEPTEMBER WB 09.14 9/17/2014 869 SP_Nocum, Ralph 1 1703 3 1703
SEPTEMBER WB 09.14 9/17/2014 869 SP_Millamena, Samuel 2 432 2.5 1076
SEPTEMBER WB 09.14 9/17/2014 869 SP_Mesina, Rosaminda 3 584 2.6666667461 1752
SEPTEMBER WB 09.14 9/17/2014 869 SP_Mercado, Consuelo 0 0
SEPTEMBER WB 09.14 9/17/2014 869 SP_Marabi, Maricel 3 119 2 357
SEPTEMBER WB 09.14 9/17/2014 869 SP_Manota, Rupert Ki 1 626 3 626
SEPTEMBER WB 09.14 9/17/2014 869 SP_Lumacang, Arlene 2 437.5 2.5 956
SEPTEMBER WB 09.14 9/17/2014 869 SP_Llovido, Patrick 1 502 0 502
SEPTEMBER WB 09.14 9/17/2014 869 SP_Lazaro, Michael R 1 518 3 518
SEPTEMBER WB 09.14 9/17/2014 869 SP_Landingin, Airish 0 0
SEPTEMBER WB 09.14 9/17/2014 869 SP_Flores, Jackielyn 4 550.75 2.5 2203
SEPTEMBER WB 09.14 9/17/2014 869 SP_Ferrer, Juniebert 0 0
SEPTEMBER WB 09.14 9/17/2014 869 SP_Fernandez, Felipe 4 902 3.5 3608
SEPTEMBER WB 09.14 9/17/2014 869 SP_Dublin, Ian 1 1295 3 1295
SEPTEMBER WB 09.14 9/17/2014 869 SP_Arguta, Edzon 1 833 3 833
SEPTEMBER WB 09.14 9/18/2014 869 SP_Villaruel, Aaron 4 342.25 9.25 1369
SEPTEMBER WB 09.14 9/18/2014 869 SP_Villar, Fremalyn 1 469 3 469
SEPTEMBER WB 09.14 9/18/2014 869 SP_Taberao, Raniel 4 522.5 34.5 2090
SEPTEMBER WB 09.14 9/18/2014 869 SP_Simbul, Von 0 0
SEPTEMBER WB 09.14 9/18/2014 869 SP_Santos, Catherine 4 472.25 1 1889
SEPTEMBER WB 09.14 9/18/2014 869 SP_Ozaeta, Khea Ces 1 1154 3 1154
SEPTEMBER WB 09.14 9/18/2014 869 SP_Ortega, Rose Ann 1 905 3 905
SEPTEMBER WB 09.14 9/18/2014 869 SP_Ordinario, Aimee 0 0
SEPTEMBER WB 09.14 9/18/2014 869 SP_Ongchangco, Judit 4 526.75 15.25 2107
SEPTEMBER WB 09.14 9/18/2014 869 SP_Nocum, Ralph 3 424 49 1272
SEPTEMBER WB 09.14 9/18/2014 869 SP_Millamena, Samuel 2 1337 3 2674
SEPTEMBER WB 09.14 9/18/2014 869 SP_Mesina, Rosaminda 1 488 3 488
SEPTEMBER WB 09.14 9/18/2014 869 SP_Mercado, Consuelo 0 0
SEPTEMBER WB 09.14 9/18/2014 869 SP_Marabi, Maricel 2 222 0.5 444
SEPTEMBER WB 09.14 9/18/2014 869 SP_Lumacang, Arlene 4 270.75 7 1083
SEPTEMBER WB 09.14 9/18/2014 869 SP_Llovido, Patrick 3 912.33331299 1 2737
SEPTEMBER WB 09.14 9/18/2014 869 SP_Lazaro, Michael R 2 1411.5 34 2823
SEPTEMBER WB 09.14 9/18/2014 869 SP_Landingin, Airish 1 413 3 413
SEPTEMBER WB 09.14 9/18/2014 869 SP_Flores, Jackielyn 2 626 171.5 1252
SEPTEMBER WB 09.14 9/18/2014 869 SP_Ferrer, Juniebert 1 902 3 902
SEPTEMBER WB 09.14 9/18/2014 869 SP_Fernandez, Felipe 1 1359 3 1359
SEPTEMBER WB 09.14 9/18/2014 869 SP_Dublin, Ian 2 260 3 520
SEPTEMBER WB 09.14 9/18/2014 869 SP_Arguta, Edzon 6 404.16665649 1.6666666269 2425
SEPTEMBER WB 09.14 9/19/2014 869 SP_Villaruel, Aaron 1 1137 2 1137
SEPTEMBER WB 09.14 9/19/2014 869 SP_Villar, Fremalyn 3 824.33331299 43.666667938 2473
SEPTEMBER WB 09.14 9/19/2014 869 SP_Taberao, Raniel 2 638 3 1276
SEPTEMBER WB 09.14 9/19/2014 869 SP_Simbul, Von 0 0
SEPTEMBER WB 09.14 9/19/2014 869 SP_Santos, Catherine 1 25 3 25
SEPTEMBER WB 09.14 9/19/2014 869 SP_Ozaeta, Khea Ces 1 319 3 319
SEPTEMBER WB 09.14 9/19/2014 869 SP_Ortega, Rose Ann 1 1440 453 1440
SEPTEMBER WB 09.14 9/19/2014 869 SP_Ordinario, Aimee 4 1122 389.75 4488
SEPTEMBER WB 09.14 9/19/2014 869 SP_Ongchangco, Judit 2 682.5 67.5 1365
SEPTEMBER WB 09.14 9/19/2014 869 SP_Nocum, Ralph 5 640 2.7999999523 3200
SEPTEMBER WB 09.14 9/19/2014 869 SP_Millamena, Samuel 1 675 23 675
SEPTEMBER WB 09.14 9/19/2014 869 SP_Mesina, Rosaminda 1 44 3 44
SEPTEMBER WB 09.14 9/19/2014 869 SP_Mercado, Consuelo 1 600 3 600
SEPTEMBER WB 09.14 9/19/2014 869 SP_Marabi, Maricel 0 0
SEPTEMBER WB 09.14 9/19/2014 869 SP_Manota, Rupert Ki 0 0
SEPTEMBER WB 09.14 9/19/2014 869 SP_Lumacang, Arlene 1 39 3 39
SEPTEMBER WB 09.14 9/19/2014 869 SP_Llovido, Patrick 2 1672 12.5 3344
SEPTEMBER WB 09.14 9/19/2014 869 SP_Lazaro, Michael R 1 649 3 649
SEPTEMBER WB 09.14 9/19/2014 869 SP_Landingin, Airish 3 477 2.6666667461 1431
SEPTEMBER WB 09.14 9/19/2014 869 SP_Ferrer, Juniebert 1 1229 3 1229
SEPTEMBER WB 09.14 9/19/2014 869 SP_Fernandez, Felipe 2 132.5 2 265
SEPTEMBER WB 09.14 9/19/2014 869 SP_Dublin, Ian 1 1447 3 1447
SEPTEMBER WB 09.14 9/19/2014 869 SP_Arguta, Edzon 3 340 1 1020
SEPTEMBER WB 09.14 9/15/2014 817 SP_Villaruel, Aaron 12 521.5 35.333332062 6258
SEPTEMBER WB 09.14 9/15/2014 817 SP_Villar, Fremalyn 14 429.21429443 19 6009
SEPTEMBER WB 09.14 9/15/2014 817 SP_Taberao, Raniel 14 255.92857361 2.7142856121 3583
SEPTEMBER WB 09.14 9/15/2014 817 SP_Simbul, Von 9 670.11108398 29.888889313 6031
SEPTEMBER WB 09.14 9/15/2014 817 SP_Santos, Catherine 13 411.84616089 50.307693481 5354
SEPTEMBER WB 09.14 9/15/2014 817 SP_Ozaeta, Khea Ces 9 837.222229 2.8888888359 7535
SEPTEMBER WB 09.14 9/15/2014 817 SP_Ortega, Rose Ann 10 506.1000061 2.5999999046 5061
SEPTEMBER WB 09.14 9/15/2014 817 SP_Ordinario, Aimee 9 799.11108398 3 7192
SEPTEMBER WB 09.14 9/15/2014 817 SP_Ongchangco, Judit 5 439 106.19999695 2195
SEPTEMBER WB 09.14 9/15/2014 817 SP_Millamena, Samuel 7 569.28570557 17.714284897 3985
SEPTEMBER WB 09.14 9/15/2014 817 SP_Mesina, Rosaminda 8 857 89.875 6856
SEPTEMBER WB 09.14 9/15/2014 817 SP_Marabi, Maricel 11 406.09091187 7.4545454979 4467
SEPTEMBER WB 09.14 9/15/2014 817 SP_Manota, Rupert Ki 0 0
SEPTEMBER WB 09.14 9/15/2014 817 SP_Lumacang, Arlene 8 421.75 22 3374
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SEPTEMBER WB 09.14 9/15/2014 817 SP_Lazaro, Michael R 10 669.09997559 54.700000763 6691
SEPTEMBER WB 09.14 9/15/2014 817 SP_Landingin, Airish 14 557.57141113 2.5714285374 7806
SEPTEMBER WB 09.14 9/15/2014 817 SP_Ferrer, Juniebert 13 475.92306519 5.1538462639 6187
SEPTEMBER WB 09.14 9/15/2014 817 SP_Fernandez, Felipe 9 604.777771 13.111110687 5443
SEPTEMBER WB 09.14 9/15/2014 817 SP_Dublin, Ian 9 533.44445801 48.111110687 4801
SEPTEMBER WB 09.14 9/15/2014 817 SP_Arguta, Edzon 12 372.66665649 2.5833332539 4472
SEPTEMBER WB 09.14 9/16/2014 817 SP_Villaruel, Aaron 14 329.42855835 2.7142856121 4612
SEPTEMBER WB 09.14 9/16/2014 817 SP_Villar, Fremalyn 13 385.76922607 3.9230768681 5015
SEPTEMBER WB 09.14 9/16/2014 817 SP_Taberao, Raniel 15 381.06668091 2.4000000954 5716
SEPTEMBER WB 09.14 9/16/2014 817 SP_Simbul, Von 12 473.08334351 2.5 5677
SEPTEMBER WB 09.14 9/16/2014 817 SP_Santos, Catherine 14 372.57144165 13.428571701 5216
SEPTEMBER WB 09.14 9/16/2014 817 SP_Ozaeta, Khea Ces 9 687.33331299 2.5555555821 6186
SEPTEMBER WB 09.14 9/16/2014 817 SP_Ortega, Rose Ann 10 492.8999939 3.0999999046 4929
SEPTEMBER WB 09.14 9/16/2014 817 SP_Ordinario, Aimee 10 420.6000061 2.7000000477 4206
SEPTEMBER WB 09.14 9/16/2014 817 SP_Ongchangco, Judit 16 331.125 32.4375 5298
SEPTEMBER WB 09.14 9/16/2014 817 SP_Nocum, Ralph 10 553.29998779 2.7999999523 5533
SEPTEMBER WB 09.14 9/16/2014 817 SP_Millamena, Samuel 13 397.07693481 3.3076922894 5162
SEPTEMBER WB 09.14 9/16/2014 817 SP_Mesina, Rosaminda 11 615.90911865 23 6775
SEPTEMBER WB 09.14 9/16/2014 817 SP_Mercado, Consuelo 2 720.5 3 1441
SEPTEMBER WB 09.14 9/16/2014 817 SP_Marabi, Maricel 10 504.70001221 2.9000000954 5047
SEPTEMBER WB 09.14 9/16/2014 817 SP_Lumacang, Arlene 10 440 4.6999998093 4400
SEPTEMBER WB 09.14 9/16/2014 817 SP_Llovido, Patrick 8 798.875 20.75 6391
SEPTEMBER WB 09.14 9/16/2014 817 SP_Lazaro, Michael R 9 641 2.5555555821 5769
SEPTEMBER WB 09.14 9/16/2014 817 SP_Landingin, Airish 12 402 2.5 4824
SEPTEMBER WB 09.14 9/16/2014 817 SP_Flores, Jackielyn 5 656 2.4000000954 3280
SEPTEMBER WB 09.14 9/16/2014 817 SP_Ferrer, Juniebert 6 776.66668701 78.5 4660
SEPTEMBER WB 09.14 9/16/2014 817 SP_Fernandez, Felipe 6 1259.333374 27.5 7556
SEPTEMBER WB 09.14 9/16/2014 817 SP_Dublin, Ian 10 505.29998779 13.600000382 5053
SEPTEMBER WB 09.14 9/16/2014 817 SP_Arguta, Edzon 16 375.6875 4.75 6011
SEPTEMBER WB 09.14 9/17/2014 817 SP_Villaruel, Aaron 13 319.30767822 2.3846154213 4808
SEPTEMBER WB 09.14 9/17/2014 817 SP_Villar, Fremalyn 21 270.66665649 2.3333332539 5684
SEPTEMBER WB 09.14 9/17/2014 817 SP_Taberao, Raniel 11 473.90908814 14.909090996 5501
SEPTEMBER WB 09.14 9/17/2014 817 SP_Simbul, Von 10 468 2.9000000954 5461
SEPTEMBER WB 09.14 9/17/2014 817 SP_Santos, Catherine 8 353.75 13.125 2830
SEPTEMBER WB 09.14 9/17/2014 817 SP_Ozaeta, Khea Ces 4 1332.5 3 5510
SEPTEMBER WB 09.14 9/17/2014 817 SP_Ortega, Rose Ann 6 478.5 3 3572
SEPTEMBER WB 09.14 9/17/2014 817 SP_Ordinario, Aimee 13 489.15383911 2.7692308426 6982
SEPTEMBER WB 09.14 9/17/2014 817 SP_Ongchangco, Judit 13 351.53845215 3.5384614468 4570
SEPTEMBER WB 09.14 9/17/2014 817 SP_Nocum, Ralph 5 653.40002441 21 3674
SEPTEMBER WB 09.14 9/17/2014 817 SP_Millamena, Samuel 16 330.4375 2.4375 5287
SEPTEMBER WB 09.14 9/17/2014 817 SP_Mesina, Rosaminda 7 717.71429443 50.714286804 5351
SEPTEMBER WB 09.14 9/17/2014 817 SP_Mercado, Consuelo 2 559 2.5 1118
SEPTEMBER WB 09.14 9/17/2014 817 SP_Marabi, Maricel 16 319.75 2.75 5377
SEPTEMBER WB 09.14 9/17/2014 817 SP_Manota, Rupert Ki 0 0
SEPTEMBER WB 09.14 9/17/2014 817 SP_Lumacang, Arlene 14 290.85714722 2.3571429253 4072
SEPTEMBER WB 09.14 9/17/2014 817 SP_Llovido, Patrick 7 497 5.5714287758 5480
SEPTEMBER WB 09.14 9/17/2014 817 SP_Lazaro, Michael R 6 616 2.3333332539 6396
SEPTEMBER WB 09.14 9/17/2014 817 SP_Landingin, Airish 13 480.92306519 10.692307472 6252
SEPTEMBER WB 09.14 9/17/2014 817 SP_Flores, Jackielyn 5 46.799999237 3 773
SEPTEMBER WB 09.14 9/17/2014 817 SP_Ferrer, Juniebert 9 1010.555542 2.8888888359 9095
SEPTEMBER WB 09.14 9/17/2014 817 SP_Fernandez, Felipe 3 1102.333374 3 4919
SEPTEMBER WB 09.14 9/17/2014 817 SP_Dublin, Ian 13 489.15383911 41.307693481 6359
SEPTEMBER WB 09.14 9/17/2014 817 SP_Arguta, Edzon 14 340.71429443 6.8571429253 4995
SEPTEMBER WB 09.14 9/18/2014 817 SP_Villaruel, Aaron 12 444.5 21.75 5334
SEPTEMBER WB 09.14 9/18/2014 817 SP_Villar, Fremalyn 14 370.07144165 2.5 5181
SEPTEMBER WB 09.14 9/18/2014 817 SP_Taberao, Raniel 10 306.1000061 11.899999619 3061
SEPTEMBER WB 09.14 9/18/2014 817 SP_Simbul, Von 9 410.55554199 94.777778626 3695
SEPTEMBER WB 09.14 9/18/2014 817 SP_Santos, Catherine 9 338.33334351 22.333333969 3045
SEPTEMBER WB 09.14 9/18/2014 817 SP_Ozaeta, Khea Ces 11 706.90911865 152.6363678 7776
SEPTEMBER WB 09.14 9/18/2014 817 SP_Ortega, Rose Ann 11 365.2727356 15.727272987 4018
SEPTEMBER WB 09.14 9/18/2014 817 SP_Ordinario, Aimee 6 1205 4.6666665077 7230
SEPTEMBER WB 09.14 9/18/2014 817 SP_Ongchangco, Judit 10 507 64.699996948 5070
SEPTEMBER WB 09.14 9/18/2014 817 SP_Nocum, Ralph 10 388.5 21.299999237 3885
SEPTEMBER WB 09.14 9/18/2014 817 SP_Millamena, Samuel 10 473.3999939 38.400001526 4734
SEPTEMBER WB 09.14 9/18/2014 817 SP_Mesina, Rosaminda 10 522.79998779 13.699999809 5228
SEPTEMBER WB 09.14 9/18/2014 817 SP_Mercado, Consuelo 0 0
SEPTEMBER WB 09.14 9/18/2014 817 SP_Marabi, Maricel 12 428.16665649 127.25 5138
SEPTEMBER WB 09.14 9/18/2014 817 SP_Lumacang, Arlene 17 306.94116211 7.0588235855 5218
SEPTEMBER WB 09.14 9/18/2014 817 SP_Llovido, Patrick 6 774 55 4644
SEPTEMBER WB 09.14 9/18/2014 817 SP_Lazaro, Michael R 12 455.25 2.0833332539 5463
SEPTEMBER WB 09.14 9/18/2014 817 SP_Landingin, Airish 8 524 2.75 4192
SEPTEMBER WB 09.14 9/18/2014 817 SP_Flores, Jackielyn 2 432.5 49 865
SEPTEMBER WB 09.14 9/18/2014 817 SP_Ferrer, Juniebert 14 554.5 2.6428570747 7763
SEPTEMBER WB 09.14 9/18/2014 817 SP_Fernandez, Felipe 8 796 68.5 6368
SEPTEMBER WB 09.14 9/18/2014 817 SP_Dublin, Ian 13 473.07693481 34.92307663 6150
SEPTEMBER WB 09.14 9/18/2014 817 SP_Arguta, Edzon 11 258.63635254 1.6363636255 2845
SEPTEMBER WB 09.14 9/19/2014 817 SP_Villaruel, Aaron 15 387.20001221 15.199999809 5808
SEPTEMBER WB 09.14 9/19/2014 817 SP_Villar, Fremalyn 22 308.2272644 2.3181817532 6781
SEPTEMBER WB 09.14 9/19/2014 817 SP_Taberao, Raniel 15 323.7333374 52.333332062 4856
SEPTEMBER WB 09.14 9/19/2014 817 SP_Simbul, Von 15 482.6000061 3.4666666985 7239
SEPTEMBER WB 09.14 9/19/2014 817 SP_Santos, Catherine 14 540.6428833 33.5 7569
SEPTEMBER WB 09.14 9/19/2014 817 SP_Ozaeta, Khea Ces 8 714.5 290.875 5716
SEPTEMBER WB 09.14 9/19/2014 817 SP_Ortega, Rose Ann 11 938.72729492 347.90908814 10326
SEPTEMBER WB 09.14 9/19/2014 817 SP_Ordinario, Aimee 5 663.79998779 334.20001221 3319
SEPTEMBER WB 09.14 9/19/2014 817 SP_Ongchangco, Judit 13 503 155.46153259 6539
SEPTEMBER WB 09.14 9/19/2014 817 SP_Nocum, Ralph 11 354.18182373 2.9090909958 3896
SEPTEMBER WB 09.14 9/19/2014 817 SP_Millamena, Samuel 13 680.76922607 11.846154213 8850
SEPTEMBER WB 09.14 9/19/2014 817 SP_Mesina, Rosaminda 12 544.16668701 64.666664124 6530
SEPTEMBER WB 09.14 9/19/2014 817 SP_Mercado, Consuelo 1 29 2 29
SEPTEMBER WB 09.14 9/19/2014 817 SP_Marabi, Maricel 16 426.9375 17.0625 6831
SEPTEMBER WB 09.14 9/19/2014 817 SP_Manota, Rupert Ki 6 429.33334351 2.5 2576
SEPTEMBER WB 09.14 9/19/2014 817 SP_Lumacang, Arlene 18 311.722229 35.388889313 5611
SEPTEMBER WB 09.14 9/19/2014 817 SP_Llovido, Patrick 7 548.57141113 621.28570557 3840
SEPTEMBER WB 09.14 9/19/2014 817 SP_Lazaro, Michael R 9 828 2.5555555821 7452
SEPTEMBER WB 09.14 9/19/2014 817 SP_Landingin, Airish 16 391.375 2.875 6262
SEPTEMBER WB 09.14 9/19/2014 817 SP_Ferrer, Juniebert 9 951.88891602 3 8567
SEPTEMBER WB 09.14 9/19/2014 817 SP_Fernandez, Felipe 13 587.61535645 2.2307691574 7639
SEPTEMBER WB 09.14 9/19/2014 817 SP_Dublin, Ian 17 433.94116211 2.4705882072 7377
SEPTEMBER WB 09.14 9/19/2014 817 SP_Arguta, Edzon 22 304.7727356 3.4545454979 6705
ACW Time Agent Ring Tim Other Time AUX Time Avail Time Staffed Time Assists Trans Out Held Calls Avg Hold Time
267 36 1458 14046 10525 32488 0 0 9 125
54 10 555 15461 11492 34470 0 0 2 123
102 21 521 13983 9435 33040 0 1 1 191
38 11 691 14246 11762 34832 0 0 1 290
61 14 789 13021 11992 32431 0 0 5 206.19999695
36 7 1482 14421 10590 34495 0 2 7 211
75 4 384 14714 13869 36131 0 0 6 64
429 6 2253 15048 11863 34196 0 0 10 269.1000061
1029 2 777 17418 7969 36196 0 0 2 137.5
442 25 1547 15410 13375 37958 0 0 13 88.307693481
45 54 1 15559 11879 34770 0 0 0
39 25 80 9253 10453 27327 0 0 0
42 6 149 18429 12344 37442 0 0 1 6
39 15 161 14253 11419 33484 0 0 2 80.5
41 19 7 15065 11364 34971 0 0 0
45 11 1111 17541 11430 37089 0 0 9 129.1111145
53 7 906 17313 12477 36168 0 1 6 239.66667175
41 8 2716 15972 10560 36678 0 0 3 104.33333588
14 5 0 1192 5465 8042 0 0 0
40 5 404 11982 15302 32474 0 0 5 80.800003052
15 33 172 13997 12411 32380 0 0 2 85
72 9 174 13204 13492 33544 0 0 2 136.5
28 8 0 12268 13823 32085 0 0 0
32 7 531 14392 12881 32658 0 0 0
12 10 4024 6258 4139 17224 0 0 0
34 6 796 11934 12426 32092 0 0 3 325
21 5 598 13137 13544 30306 0 0 3 244.66667175
83 45 183 10776 14326 32643 0 0 2 91.5
141 9 1460 13052 13672 33054 0 0 8 176.5
42 5 25 12290 14952 32727 0 0 2 56
39 12 89 12066 14373 32687 0 0 1 87
3 5 186 0 1952 2346 0 0 1 186
19 5 508 14376 12503 32560 0 1 6 114.33333588
29 7 84 13635 12815 31139 0 0 1 275
19 22 0 486 4444 7012 0 0 0
37 6 246 11547 14589 31511 0 2 5 87.400001526
45 7 95 13738 13823 32866 0 0 1 92
47 23 0 13885 13983 32112 0 0 0
38 8 620 12605 12863 32336 0 0 4 153.75
39 16 204 14871 13337 32053 0 0 3 117.66666412
41 19 268 13058 14348 32617 0 0 1 496
2 8 0 17841 2133 20250 0 0 0
6 5 207 14457 16054 32444 0 0 2 97
9 4 0 14682 16345 31684 0 0 0
11 4 126 14671 15358 32900 0 1 1 126
5 5 104 16114 14230 32418 0 0 0
8 5 0 16235 15620 32435 0 0 0
0 0 0 32 1363 1395 0 0 0
8 24 72 14879 16542 32454 0 0 1 70
14 5 66 14693 15996 32432 0 0 1 66
7 6 31 17740 12397 32419 0 0 1 483
8 9 0 15741 15843 31800 0 0 0
0 0 0 18641 13797 32438 0 0 0
8 9 108 16088 14936 32195 0 0 1 108
6 16 0 15992 15397 32367 0 0 0
6 7 0 16280 14352 32413 0 0 0
0 0 0 372 1649 2021 0 0 0
15 9 60 16314 15368 32729 0 0 0
11 3 0 11223 16921 29945 0 0 0
 11 6 0 12600 17935 32417 0 0 0
7 8 171 16234 15558 32378 0 0 1 171
17 9 82 11866 16824 32314 0 0 1 82
2 9 1697 15859 12786 32406 0 0 2 848.5
165 67 12 9691 2101 14910 0 1 3 103
329 5 670 23964 2575 32324 0 0 4 186.25
55 22 134 21985 3640 30843 0 1 2 208
263 5 369 20989 3527 31277 0 0 0
77 81 159 21579 4488 29867 0 0 1 503
37 6 120 25980 4450 34785 0 0 2 177
3142 4 70 169 194 4524 0 0 2 35
224 13 247 20722 4001 32723 0 1 2 407
246 32 1181 23860 3727 32908 0 0 5 236.19999695
26 8 0 25216 4243 34228 0 0 0
31 4 347 23186 4977 31648 0 0 2 173.5
27 4 369 24275 5089 32096 0 1 3 278
33 11 2 21648 4993 31747 0 0 0
158 5 373 291 201 1881 0 0 2 186.5
1081 23 0 26837 3490 35597 0 0 0
46 24 36 24897 3345 31157 0 1 2 80.5
100 16 209 178 2847 6247 0 0 3 69.666664124
33 4 484 22636 4575 31281 0 0 1 265
589 54 28 21751 4489 31791 0 0 3 7
400 12 43 23958 2951 31955 0 0 1 47
465 52 119 26040 3592 33418 0 0 1 18
496 17 0 23378 3730 31697 0 0 0
165 10 1114 23640 3700 32528 0 1 4 316.5
0 0 195 2234 0 2429 0 0 0
1672 13 906 12932 7036 31649 0 2 5 352.6000061
2435 29 83 6785 8299 26287 0 1 1 101
416 4 948 11066 8755 31997 0 1 7 71.285713196
783 6 714 13188 8256 32393 0 4 9 182.222229
1275 22 384 13429 9424 34084 0 3 7 64.571426392
3 0 5367 2660 428 8650 0 0 0
69 5 440 11768 8877 31755 0 0 0
82 4 104 12278 9336 31988 0 1 2 226
0 0 32 372 4 408 0 0 0
764 28 676 12987 8636 32390 0 1 8 87.625
76 4 424 10667 9814 31087 0 1 3 155.33332825
1205 40 2295 10158 7382 32025 0 2 12 192.66667175
3 0 7743 15147 9534 34135 0 0 0
37 0 6623 12713 12541 32734 0 0 0
21 0 4022 13505 11559 32690 0 0 1 35
6 0 6373 14049 11229 33225 0 0 0
161 0 7478 15727 9608 34316 0 0 2 280
6 0 7591 12974 10548 31783 0 0 0
8 0 5135 14938 10742 33630 0 0 0
32 0 8490 14115 10406 33428 0 0 1 136
0 0 3696 13558 3448 20702 0 0 0
0 0 4192 15317 4729 24238 0 0 0
81 0 7797 14556 10366 34070 0 0 0
5 0 5624 16451 10361 33703 0 0 2 88.5
9 5 4577 15450 9306 30475 0 0 1 157
319 0 7067 15148 8943 33654 0 0 1 131
0 0 9794 10487 7813 28094 0 0 0
5 0 7917 15172 9808 33928 0 0 0
133 0 6979 15690 9916 33420 0 0 1 34
6 0 7274 12104 7262 29408 0 0 0
9 0 6701 14552 9227 31715 0 0 0
17 0 4940 12050 11140 30866 0 0 0
 9 5 6411 15813 8258 32409 0 0 0
6 0 6136 17480 7887 33195 0 0 0
8 0 6677 12565 10616 32269 0 0 0
9 5 6284 15762 8771 32651 0 0 0
173 0 7654 14406 9555 33638 0 0 2 149.5
15 0 6357 12399 9617 31931 0 0 0
15 0 5077 13801 12608 33521 0 0 0
6 0 7019 12811 9422 31864 0 0 2 514
3 0 7215 13927 11280 33071 0 0 1 82
2 0 6966 14239 8829 32133 0 0 0
4 8 5420 14694 11356 32764 0 0 1 21
31 0 7935 11958 11289 32499 0 0 2 119
3 0 1457 1132 2960 7408 0 0 0
6 5 5201 12134 12039 30992 0 0 1 25
8 13 5972 13867 10549 31516 0 0 2 102.5
80 0 6769 16583 8506 33447 0 0 0
6 0 9206 14458 8383 33324 0 0 0
3 0 4900 17100 7148 32988 0 0 0
3 6 3321 94 5393 9768 0 0 0
13 0 5422 10806 9622 30099 0 1 2 39
0 0 8573 17106 5809 32512 0 0 1 606
3 0 6597 16588 8303 32869 0 0 1 85
17 0 7470 12982 10036 32681 0 1 3 53.333332062
6 0 6160 13866 10551 31588 0 0 0
8 0 5889 12773 11657 31138 0 0 0
4 0 6553 13733 10062 31125 0 0 0
15 0 5640 12548 11215 31684 0 0 0
4 0 4415 16259 10505 32213 0 0 1 486
6 0 5622 14039 9342 31966 0 0 0
12 0 4648 16028 8101 31544 0 0 0
3 0 7489 13226 10291 31771 0 0 0
3 7 6979 14546 9725 31776 0 0 1 291
3 0 4084 10065 7017 22872 0 0 0
5 0 5724 13591 11571 31967 0 0 0
8 12 6591 13047 9509 30919 0 0 0
0 0 1334 1313 2844 5491 0 0 0
6 0 5741 14211 11553 31868 0 0 0
3 4 4 1407 1813 3857 0 0 0
5 0 5293 14585 10571 31410 0 0 2 57.5
0 8 7624 13990 9297 31421 0 0 1 551
3 0 6710 15203 9301 31735 0 0 0
0 0 7387 13991 9993 31371 0 0 0
10 0 1236 89 1202 4740 0 0 0
0 0 9418 13305 8113 30836 0 0 0
14 10 5926 13394 8520 31472 0 0 0
3 0 7160 12784 10475 31717 0 0 1 269
3 0 5876 14056 10947 31715 0 0 0
37 0 5742 13453 11594 32195 0 0 1 76
3 0 5257 17218 9508 32455 0 0 0
138 0 6320 14319 8911 31778 0 0 0
0 0 4684 15474 7545 27703 0 0 0
4 5 4198 18851 9382 34329 0 0 1 125
3 0 10527 9847 8576 30107 0 0 0
3 0 4301 17686 10269 33164 0 0 0
0 0 7948 16446 8075 32469 0 0 0
61 0 7106 15296 8083 32653 0 0 0
147 10 4362 17067 8811 31669 0 0 0
6 0 5242 15454 8743 32119 0 0 0
3 0 5412 17363 9039 32305 0 0 0
0 0 296 28319 330 28945 0 0 0
 1 0 7288 14904 9944 32581 0 0 2 40
28 0 5778 13265 12698 32852 0 0 1 221
5 0 5184 16359 8255 32540 0 0 2 170.5
68 0 6076 15606 6867 31440 0 0 1 89
3 0 4262 17247 9254 31179 0 0 0
343 31 972 312 1098 4008 0 0 0
3 0 8244 11006 11469 31624 0 0 0
3 0 7494 14890 8577 32323 0 0 0
6 0 7523 13717 9784 31550 0 0 0
10 5 2958 15515 11051 31964 0 0 0
2 0 6742 14963 9593 32437 0 0 1 597
131 0 7050 11038 11891 32583 0 0 0
6 5 5760 13743 11064 31854 0 0 0
0 0 7756 13443 11220 32419 0 0 0
3 5 8313 14060 9810 32216 0 0 0
3 0 12286 12515 7151 32274 0 0 0
453 0 14275 9685 6764 32617 0 0 0
1559 0 6201 11738 7408 31394 0 0 3 252.66667175
135 5 9430 14066 8045 33046 0 0 1 262
14 0 4212 10293 10066 27785 0 0 1 235
23 0 9638 14599 7860 32795 0 0 0
3 0 7680 14367 10607 32701 0 0 0
3 50 3350 24146 556 28705 0 0 0
0 0 7380 14345 10659 32384 0 0 0
0 0 6306 1232 4491 12029 0 0 0
3 5 6806 16118 9723 32694 0 0 0
25 8 8691 11999 6050 30117 0 0 0
3 5 7567 13427 11112 32763 0 0 0
8 5 6362 14323 11017 33146 0 0 0
3 0 8722 13861 8618 32433 0 0 0
4 11 8030 12081 9051 29442 0 0 0
3 0 7826 11434 9530 30240 0 0 0
3 5 7132 13300 11243 32703 0 0 2 87.5
424 70 2702 15147 9534 34135 0 0 1 367
266 50 1155 12826 12541 32847 0 0 1 172
38 46 3959 13505 11559 32690 0 0 0
269 37 1610 14049 11229 33225 0 0 0
654 51 2922 16182 9608 34771 0 0 4 102
26 27 673 12974 10548 31783 0 0 0
26 31 2832 14938 10742 33630 0 0 0
27 30 1658 14115 10406 33428 0 0 5 165.6000061
531 33 937 13558 3448 20702 0 0 4 206
124 28 55 15317 4729 24238 0 0 0
719 38 1535 14556 10366 34070 0 0 0
82 44 2298 16451 10361 33703 0 0 1 171
0 0 0 244 0 244 0 0 0
176 34 2135 15450 9306 30475 0 0 1 204
970 28 2995 15148 8943 33654 0 0 2 81
547 51 2505 10487 7813 28094 0 0 2 174
36 67 1039 15172 9808 33928 0 0 0
67 49 1511 15690 9916 33420 0 0 2 52
118 40 4441 12104 7262 29408 0 0 2 213
433 39 2663 14552 9227 31715 0 0 1 468
31 53 3120 12050 11140 30866 0 0 1 26
38 42 3646 15813 8258 32409 0 0 0
51 58 2704 17480 7887 33195 0 0 0
93 45 3234 12565 10616 32269 0 1 2 102
30 48 2363 15762 8771 32651 0 0 1 211
188 39 4234 14406 9555 33638 0 0 6 242.33332825
23 40 3666 12399 9617 31931 0 0 0
 31 31 2121 13801 12608 33521 0 0 1 71
27 38 5360 12811 9422 31864 0 0 3 223
519 50 1997 13927 11280 33071 0 0 8 162.25
28 38 3466 14239 8829 32133 0 0 2 130
43 42 1467 14694 11356 32764 0 0 3 347
255 44 2178 11958 11289 32499 0 0 1 47
6 7 1862 1132 2960 7408 0 0 0
29 29 1714 12134 12039 30992 0 0 0
47 44 2609 13867 10549 31516 0 0 4 290.75
166 33 1768 16583 8506 33447 0 0 1 295
23 167 4524 14458 8383 33324 0 0 1 922
30 43 3843 17100 7148 32988 0 0 0
12 19 970 94 5393 9768 0 0 0
480 37 4494 10806 9622 30099 0 1 4 128
165 79 1797 17106 5809 32512 0 0 1 124
136 41 2748 16588 8303 32869 0 0 2 178.5
76 44 3532 12982 10036 32681 0 0 0
31 52 2280 13866 10551 31588 0 0 1 162
49 75 900 12773 11657 31138 0 0 0
164 45 1620 13733 10062 31125 0 0 2 353
29 40 2391 12548 11215 31684 0 0 0
105 20 2494 16259 10505 32213 0 0 2 188
12 16 3047 14039 9342 31966 0 0 0
18 25 3800 16028 8101 31544 0 0 1 837
36 38 1198 13226 10291 31771 0 0 4 108.75
46 45 2844 14546 9725 31776 0 0 4 353.75
108 15 1993 10065 7017 22872 0 0 0
39 64 1415 13591 11571 31967 0 0 1 136
471 44 2497 13047 9509 30919 0 0 1 608
5 17 194 1313 2844 5491 0 0 1 243
46 45 636 14211 11553 31868 0 0 0
0 0 637 1407 1813 3857 0 0 0
33 68 2081 14585 10571 31410 0 0 5 243.3999939
39 32 2583 13990 9297 31421 0 0 0
19 25 791 15203 9301 31735 0 1 2 238.5
139 48 948 13991 9993 31371 0 0 0
15 27 2634 89 1202 4740 0 0 0
26 43 254 13305 8113 30836 0 0 0
18 11 4610 13394 8520 31472 0 0 0
537 42 1520 12784 10475 31717 0 0 0
97 53 1567 14056 10947 31715 0 3 5 17.600000382
261 54 1499 13453 11594 32195 0 0 0
35 41 472 17218 9508 32455 0 0 0
121 56 5310 14319 8911 31778 0 2 6 180.33332825
853 81 55 15474 7545 27703 0 0 1 55
201 38 2812 18851 9382 34329 0 0 2 326
1679 35 2194 9847 8576 30107 0 0 0
173 84 934 17686 10269 33164 0 0 2 13
28 27 663 16446 8075 32469 0 0 3 180.33332825
650 80 3474 15296 8083 32653 0 0 4 241.25
213 101 1592 17067 8811 31669 0 0 1 153
384 124 2680 15454 8743 32119 0 0 0
137 47 491 17363 9039 32305 0 0 0
0 0 296 28319 330 28945 0 0 0
1527 69 999 14904 9944 32581 0 0 3 92.333335877
120 64 1487 13265 12698 32852 0 3 5 86.599998474
330 23 2929 16359 8255 32540 0 0 1 51
25 40 3439 15606 6867 31440 0 0 4 221.5
22 48 416 17247 9254 31179 0 0 0
98 9 1626 312 1098 4008 0 0 2 95
 37 41 1308 11006 11469 31624 0 0 0
548 66 1874 14890 8577 32323 0 0 1 977
454 55 1390 13717 9784 31550 0 0 2 289.5
18 73 2462 15515 11051 31964 0 0 1 120
228 97 1748 14963 9593 32437 0 1 1 2
51 55 2767 11038 11891 32583 0 0 2 166
789 72 1330 13743 11064 31854 0 2 4 129.75
52 64 401 13443 11220 32419 0 1 4 188.5
469 53 255 14060 9810 32216 0 0 0
2327 34 4531 12515 7151 32274 0 0 1 382
3876 39 1927 9685 6764 32617 0 1 2 173
1671 25 7233 11738 7408 31394 0 0 3 152
2021 44 2331 14066 8045 33046 0 0 3 323.66665649
32 46 3452 10293 10066 27785 0 0 0
157 47 1282 14599 7860 32795 0 0 2 464.5
776 47 374 14367 10607 32701 0 0 2 101.5
2 3 3969 24146 556 28705 0 0 0
273 64 212 14345 10659 32384 0 0 5 172.3999939
15 18 3697 1232 4491 12029 0 0 3 136
637 72 533 16118 9723 32694 0 0 2 293.5
4349 39 3840 11999 6050 30117 0 0 1 275
23 42 707 13427 11112 32763 0 1 2 125
46 54 1444 14323 11017 33146 0 0 0
27 42 1318 13861 8618 32433 0 0 1 385
29 57 585 12081 9051 29442 0 0 3 104
42 59 1798 11434 9530 30240 0 0 1 253
76 85 1294 13300 11243 32703 0 3 6 81.5
ACW Time2 Hold Time NAME LEADER LOB POSITION SKILL Dynamic HandleTransfer Calls GCID#
267 1125 Roma, Edgar Mi 14219970 EMEA CSR EMEA Consume 4592 0.8 14219892
54 246 Protacio, Mark 14219970 EMEA CSR EMEA Consume 4592 0.8 14234593
101.99999714 191 Obnial, Jason J 14219970 EMEA CSR EMEA Consume 5166 0.9 14219957
37.99999857 290 Marcelio, Jade 14219970 EMEA CSR EMEA Consume 4018 0.7 14234543
60.999997616 1030.9999847 Macatual, Anna 14219970 EMEA CSR EMEA Consume 6027 1.05 14369155
36.000001907 1477 Lupango, Michae 14219970 EMEA CSR EMEA Consume 4879 0.85 14369174
75.000000954 384 Grande, Dona G 14219970 EMEA CSR EMEA Consume 8036 1.4 14234606
429 2691.000061 Galanido, Domi 14219970 EMEA CSR EMEA Consume 3731 0.65 14234646
1028.9999771 275 Espinosa, Carlo 14219970 EMEA CSR EMEA Consume 4305 0.75 14234558
377.00000763 1148.0000153 Donato, Patricia 14219970 EMEA CSR EMEA Consume 5740 1 14219948
45 0 De Vera, Jeann 14219970 EMEA CSR EMEA Consume 4592 0.8 14369093
39.00000143 0 De Quiroz, Mau 14219970 EMEA CSR EMEA Consume 4018 0.7 14219903
41.999998569 6 Chua, Jennaica 14219970 EMEA CSR EMEA Consume 5166 0.9 14234644
38.999998569 161 Cansilao, Baby 14219970 EMEA CSR EMEA Consume 4305 0.75 14219932
41 0 Borlongan, Riza 14219970 EMEA CSR EMEA Consume 4592 0.8 14219919
44.999998331 1162.0000305 Bautista, Jilhen 14219970 EMEA CSR EMEA Consume 4879 0.85 14369145
40.999998093 1438.0000305 Baun, Ma. Melis 14219970 EMEA CSR EMEA Consume 5166 0.9 14219951
40.999998569 313.00000763 Barile, Gianne K 14219970 EMEA CSR EMEA Consume 4879 0.85 14234552
13.999999523 0 Santos, Patrick 12615262 EMEA BSG EMEA Consume 1722 0.3 14369151
40 404.00001526 Roma, Edgar Mi 14219970 EMEA CSR EMEA Consume 4592 0.8 14219892
15 170 Respall, Moniq 14219970 EMEA CSR EMEA Consume 1722 0.3 14234624
69 273 Protacio, Mark 14219970 EMEA CSR EMEA Consume 3444 0.6 14234593
27.999999523 0 Obnial, Jason J 14219970 EMEA CSR EMEA Consume 2870 0.5 14219957
32.000000954 0 Marcelio, Jade 14219970 EMEA CSR EMEA Consume 3444 0.6 14234543
12 0 Mancera, Nino 14369151 EMEA BSG EMEA Consume 1148 0.2 14219970
33.999999046 975 Macatual, Anna 14219970 EMEA CSR EMEA Consume 3444 0.6 14369155
21 734.00001526 Lupango, Michae 14219970 EMEA CSR EMEA Consume 2009 0.35 14369174
83.000000477 183 Grande, Dona G 14219970 EMEA CSR EMEA Consume 3731 0.65 14234606
141.00000477 1412 Galanido, Domi 14219970 EMEA CSR EMEA Consume 4879 0.85 14234646
40.000001907 112 Espinosa, Carlo 14219970 EMEA CSR EMEA Consume 5166 0.9 14234558
39.00000143 87 Donato, Patricia 14219970 EMEA CSR EMEA Consume 4018 0.7 14219948
3 186 Darryl Dinate 12615322 EMEA BSG EMEA Consume 287 0.05 12619775
17.999999762 686.00001526 De Vera, Jeann 14219970 EMEA CSR EMEA Consume 2009 0.35 14369093
29.000000954 275 De Quiroz, Mau 14219970 EMEA CSR EMEA Consume 3444 0.6 14219903
18.999999285 0 Data-Mamaril, 12615316 EMEA BSG EMEA Consume 2009 0.35 14369085
35.999999523 437.00000763 Chua, Jennaica 14219970 EMEA CSR EMEA Consume 4018 0.7 14234644
44.999998331 92 Cansilao, Baby 14219970 EMEA CSR EMEA Consume 4879 0.85 14219932
47.000000954 0 Borlongan, Riza 14219970 EMEA CSR EMEA Consume 5166 0.9 14219919
37.99999857 615 Bautista, Jilhen 14219970 EMEA CSR EMEA Consume 4018 0.7 14369145
38.999998569 352.99999237 Baun, Ma. Melis 14219970 EMEA CSR EMEA Consume 4305 0.75 14219951
40.999998569 496 Barile, Gianne K 14219970 EMEA CSR EMEA Consume 4879 0.85 14234552
2 0 Santos, Patrick 12615262 EMEA BSG EMEA Consume 287 0.05 14369151
6 194 Roma, Edgar Mi 14219970 EMEA CSR EMEA Consume 1148 0.2 14219892
9 0 Respall, Moniq 14219970 EMEA CSR EMEA Consume 861 0.15 14234624
11 126 Protacio, Mark 14219970 EMEA CSR EMEA Consume 1148 0.2 14234593
4.9999998808 0 Obnial, Jason J 14219970 EMEA CSR EMEA Consume 861 0.15 14219957
8.0000002384 0 Marcelio, Jade 14219970 EMEA CSR EMEA Consume 861 0.15 14234543
0 0 Mancera, Nino 14369151 EMEA BSG EMEA Consume 0 0 14219970
8 70 Macatual, Anna 14219970 EMEA CSR EMEA Consume 574 0.1 14369155
13.999999762 66 Lupango, Michae 14219970 EMEA CSR EMEA Consume 1435 0.25 14369174
6.9999997616 483 Grande, Dona G 14219970 EMEA CSR EMEA Consume 861 0.15 14234606
8 0 Galanido, Domi 14219970 EMEA CSR EMEA Consume 1148 0.2 14234646
0 0 Espinosa, Carlo 14219970 EMEA CSR EMEA Consume 0 0 14234558
8.0000002384 108 Donato, Patricia 14219970 EMEA CSR EMEA Consume 861 0.15 14219948
6 0 De Vera, Jeann 14219970 EMEA CSR EMEA Consume 574 0.1 14369093
6 0 De Quiroz, Mau 14219970 EMEA CSR EMEA Consume 861 0.15 14219903
0 0 Data-Mamaril, 12615316 EMEA BSG EMEA Consume 0 0 14369085
15 0 Chua, Jennaica 14219970 EMEA CSR EMEA Consume 1435 0.25 14234644
11 0 Cansilao, Baby 14219970 EMEA CSR EMEA Consume 1148 0.2 14219932
 11 0 Borlongan, Riza 14219970 EMEA CSR EMEA Consume 1148 0.2 14219919
6.9999997616 171 Bautista, Jilhen 14219970 EMEA CSR EMEA Consume 861 0.15 14369145
17 82 Baun, Ma. Melis 14219970 EMEA CSR EMEA Consume 2296 0.4 14219951
2 1697 Barile, Gianne K 14219970 EMEA CSR EMEA Consume 574 0.1 14234552
165 309 Santos, Patrick 12615262 EMEA BSG EMEA Consume 1435 0.25 14369151
325.99998474 745 Roma, Edgar Mi 14219970 EMEA CSR EMEA Consume 2870 0.5 14219892
55.000000477 416 Respall, Moniq 14219970 EMEA CSR EMEA Consume 2583 0.45 14234624
262.99999332 0 Protacio, Mark 14219970 EMEA CSR EMEA Consume 5453 0.95 14234593
76.999998092 503 Obnial, Jason J 14219970 EMEA CSR EMEA Consume 1722 0.3 14219957
36.999999046 354 Marcelio, Jade 14219970 EMEA CSR EMEA Consume 3444 0.6 14234543
3142 70 Mancera, Nino 14369151 EMEA BSG EMEA Consume 574 0.1 14219970
28.000001431 814 Macatual, Anna 14219970 EMEA CSR EMEA Consume 3731 0.65 14369155
246.00000572 1180.9999847 Lupango, Michae 14219970 EMEA CSR EMEA Consume 2583 0.45 14369174
25.999999046 0 Grande, Dona G 14219970 EMEA CSR EMEA Consume 2870 0.5 14234606
30.999999285 347 Galanido, Domi 14219970 EMEA CSR EMEA Consume 3157 0.55 14234646
25.999999046 834 Espinosa, Carlo 14219970 EMEA CSR EMEA Consume 2870 0.5 14234558
33 0 Donato, Patricia 14219970 EMEA CSR EMEA Consume 3444 0.6 14219948
158 373 Darryl Dinate 12615322 EMEA BSG EMEA Consume 574 0.1 12619775
1081.0000076 0 De Vera, Jeann 14219970 EMEA CSR EMEA Consume 3731 0.65 14369093
45 161 De Quiroz, Mau 14219970 EMEA CSR EMEA Consume 2296 0.4 14219903
100 208.99999237 Data-Mamaril, 12615316 EMEA BSG EMEA Consume 2870 0.5 14369085
33 265 Chua, Jennaica 14219970 EMEA CSR EMEA Consume 3444 0.6 14234644
589.00002289 21 Cansilao, Baby 14219970 EMEA CSR EMEA Consume 4018 0.7 14219932
399.99999619 47 Borlongan, Riza 14219970 EMEA CSR EMEA Consume 2009 0.35 14219919
465.00001144 18 Bautista, Jilhen 14219970 EMEA CSR EMEA Consume 2583 0.45 14369145
496 0 Baun, Ma. Melis 14219970 EMEA CSR EMEA Consume 4592 0.8 14219951
164.00000572 1266 Barile, Gianne K 14219970 EMEA CSR EMEA Consume 3731 0.65 14234552
0 0 Santos, Patrick 12615262 EMEA BSG EMEA Consume 0 0 14369151
1658.9999771 1763.0000305 Roma, Edgar Mi 14219970 EMEA CSR EMEA Consume 5453 0.95 14219892
2435.0000153 101 Respall, Moniq 14219970 EMEA CSR EMEA Consume 7462 1.3 14234624
WB 02.01 498.99999237 Protacio, Mark 14219970 EMEA CSR EMEA Consume 9184 1.6 14234593
626.00000381 1640.000061 Obnial, Jason J 14219970 EMEA CSR EMEA Consume 5453 0.95 14219957
1067.0000496 451.99998474 Marcelio, Jade 14219970 EMEA CSR EMEA Consume 7749 1.35 14234543
3 0 Mancera, Nino 14369151 EMEA BSG EMEA Consume 287 0.05 14219970
69 0 Grande, Dona G 14219970 EMEA CSR EMEA Consume 6888 1.2 14234606
82 452 Donato, Patricia 14219970 EMEA CSR EMEA Consume 9184 1.6 14219948
0 0 Darryl Dinate 12615322 EMEA BSG EMEA Consume 0 0 12619775
764.00001526 701 De Vera, Jeann 14219970 EMEA CSR EMEA Consume 6601 1.15 14369093
75.999999046 465.99998474 Cansilao, Baby 14219970 EMEA CSR EMEA Consume 8610 1.5 14219932
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