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BSBITU306 Student Assessment Tasks
BSBITU306 Student Assessment Tasks
ABN: 97 619 537 692 RTO Code: 45509 CRICOS Provider Code: 03770M
Suite 707, Level 7 159-175 Church Street, Westfield Shopping Centre, Parramatta, NSW 2150 P 02 8677 3602
Email: Info@tkl.edu.au www.tkl.edu.au
Assessment Outcome
Assessor Name:
Initial attempt
Re- attempt/Re-
assessment
Task 1
Task 2
Task 3
Assessor Name:
Assessor Signature:
This is Individual Assessments. Once you have completed the assessment, please upload the
softcopy of the Assessment into TKL Moodle.
TKL uses Turnitin – Plagiarism detection software which is embedded with TKL Moodle. Any
Plagiarism will result in a mark of not yet competent.
If a student is not happy with his/ her results, that student may appeal against their grade via a written
letter, clearly stating the grounds of appeal to the Chief Executive Officer. This should be submitted after
completion of the subject and within fourteen days of commencement of the new term.
Re-assessment Process:
An appeal in writing is made to the Academic Manager providing reasons for re-assessment
/appeal.
Academic Manager will delegate another member to review the assessment.
The student will be advised of the review result done by another assessor.
If the student is still not satisfied and further challenges the decision, then a review panel is
formed comprising the lecturer/trainer in charge and the Academic Manager or if need be an
external assessor.
The Institute will advise the student within 14 days from the submission date of the appeal. The
decision of the panel will be deemed to be final.
If the student is still not satisfied with the result, he / she has the right to seek independent
advice or follow external mediation option with nominated mediation agency.
Any student who fails a compulsory subject or appeals unsuccessfully will be required to re-
enrol in that subject.
The cost of reassessment will be borne by the Institute. The external assessor will base his/her
judgement based on principles of assessment. These principles require assessment to be reliable, fair,
practical and valid.
Academic Appeals:
If you are dissatisfied with the outcome of the re-evaluation process, you have a right to appeal
through academic appeals handling protocol.
To appeal a decision, the person is required to complete the TKL- Request for Appeal of a
Decision form with all other supporting documents, if any. This form is available via our
website. The completed Request for Appeal form is to be submitted to the Student Support
Officer either in hard copy or electronically via the following contact details:
Student Support Officer, TKL College Suite 707, Level 7 159-175 Church Street, Westfield
Shopping Centre, Parramatta, NSW 2150 , Email: info@tkl.edu.au
The notice of appeal should be in writing addressed to the Chief Executive Officer and submitted
within seven days of notification of the outcome of the re-evaluation process.
If the appeal is not lodged in the specified time, the result will stand and you must re-enrol in
the unit.
In emergency circumstances, such as in cases of serious illness or injury, you must forward a
medical certificate in support of a deferred appeal. The notice of appeal must be made within
three working days of the concluding date shown on the medical certificate.
The decision of Chief Executive Officer will be final.
Student would then have the right to pursue the claim through an independent external body as
detailed in the students’ complaint / grievance policy.
Plagiarism:
Plagiarism means to take and use another person's ideas and or manner of expressing them and to pass
Collusion:
Collusion means unauthorised collaboration on assessable work (written, oral or practical) with other
people. This occurs when a student presents group work as their own or as the work of someone else.
Collusion may be with another RTO student or with individuals or student’s external to the RTO. This applies
to work assessed by any educational and training body in Australia or overseas.
Collusion occurs when you work without the authorisation of the teaching staff to:
• Work with one or more people to prepare and produce work
• Allow others to copy your work or share your answer to an assessment task
• Allow someone else to write or edit your work (without rto approval)
• Write or edit work for another student
• Offer to complete work or seek payment for completing academic work for other students.
Both collusion and plagiarism can occur in group work. For examples of plagiarism, collusion and academic
misconduct in group work please refer to the RTO’s policy on Academic integrity, plagiarism and collusion.
Plagiarism and collusion constitute cheating. Disciplinary action will be taken against students who engage
in plagiarism and collusion as outlined in RTO’s policy.
Proven involvement in plagiarism or collusion may be recorded on students’ academic file and could lead to
disciplinary
Assessment Requirements
You are required to complete and pass every task in the assessment in order to be deemed
competent.
Assessment Schedule
Task 1- 3 Week 2
Assessment information
Assessment plan
Assessment preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions.
When you have read and understood this unit’s assessment tasks, print out the Student
Assessment Agreement. Fill it out, sign it and hand it to your assessor, who will countersign it and
keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your
RTO’s assessment appeals process.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt
with unfairly or have other appropriate grounds for an appeal.
Assessment instructions
Each assessment task in this booklet consists of the following:
submission requirements
Student name
For example, BSBITU306 AT2 First Draft Newsletter Joan Smith 20/10/20.
Additional resources
You will be provided with the following resources before you begin each assessment task.
Assessment Task 2:
Document Checklist
Newsletter Example
Newsletter Template
Checklist
This will be used by your assessor to mark your assessment. Read through this checklist as part of
your preparation before beginning the assessment task. It will give you a good idea of what your
assessor will be looking for when marking your responses or observing your performance.
Task summary
This is an open-book Assessment, to be completed within the given time frame.
You need to answer all of the written questions correctly.
Your answers must be word processed and submit in Moodle
Required
Access to textbooks and other learning materials.
Timing
Your assessor will advise you of the due date of this assessment.
Submit
Answers to all questions.
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the
task satisfactorily.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if
you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide
you with written feedback along with guidance on what you must undertake to demonstrate
satisfactory performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel you have been dealt
with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not
understand any part of this task or if you have any learning issues or needs that may hinder you
when attempting any part of the assessment.
Analyse: when a question asks you to analyse something, you should do so in detail, and identify
important points and key features. Generally, you are expected to write a response one or two
paragraphs long.
Compare: when a question asks you to compare something, you will need to show how two or
more things are similar, ensuring that you also indicate the relevance of the consequences.
Generally, you are expected to write a response one or two paragraphs long.
Contrast: when a question asks you to contrast something, you will need to show how two or more
things are different, ensuring you indicate the relevance or the consequences. Generally, you are
expected to write a response one or two paragraphs long.
Describe: when a question asks you to describe something, you should state the most noticeable
qualities or features. Generally, you are expected to write a response two or three sentences long.
Discuss: when a question asks you to discuss something, you are required to point out important
issues or features and express some form of critical judgement. Generally, you are expected to
write a response one or two paragraphs long.
Evaluate: when a question asks you to evaluate something, you should put forward arguments for
and against something. Generally, you are expected to write a response one or two paragraphs
long.
Examine: when a question asks you to examine something, this is similar to “analyse”, where you
should provide a detailed response with key points and features and provide critical analysis.
Generally, you are expected to write a response one or two paragraphs long.
Explain: when a question asks you to explain something, you should make clear how or why
something happened or the way it is. Generally, you are expected to write a response two or three
sentences long.
Identify: when a question asks you to identify something, this means that you are asked to briefly
describe the required information. Generally, you are expected to write a response two or three
sentences long.
List: when a question asks you to list something, this means that you are asked to briefly state
information in a list format.
Outline: when a question asks you to outline something, this means giving only the main points,
Generally, you are expected to write a response a few sentences long.
Summarise: when a question asks you to summarise something, this means (like “outline”) only
giving the main points. Generally, you are expected to write a response a few sentences long.
Assessment Task 1
Provide answers to all of the questions below:
1. Provide a brief explanation of at least three software applications that can be used to develop
business documents. For each software application give an example of a business document
that can be developed using the software.
Answer:
The software packages that can be used to create business documents come in a wide
variety. Each of these programs performs a certain task for producing business documents,
such as writing text, printing it, formatting it, etc. Examples of typical business software include
a web browser, Microsoft Office Word, Microsoft Office Excel, and Microsoft Office
PowerPoint.
Tables, charts, and lists for financial documents in Microsoft Office Excel.
Answer:
Answer:
a) Use style settings to arrange and apply formatting. Style is a formatting option in word
processing software that brings all the words together at once. The content of a
document may be easily kept consistent, especially when it is used in the business or
b) Use the right text size to make your title and content stand out. A document's title and
text should be formatted using the standard size. The traditional formatting tools of
Bold, Italics, and Underlines can also be used to change text. Underlining and coloring
are two formatting options for text in a word document.
4. Discuss three ways that formatting can be used to improve the appearance and readability of
a document.
Answer:
Use the following language in your Word document: When writing, use
straightforward, unambiguous sentences. Try to keep each sentence focused on a
single subject to prevent the reader from becoming confused. By doing this, it will be
simple to follow your sentences and move on to the next idea or sentence.
Making Powerful Word Documents: Uphold a constant margin size. By default, all
sides have 1" margins. A document may occasionally have broader margins on the
sides or the top, depending on the header and footer.
Organizing Your Word Document Clearly: Use the appropriate font family and size.
The font used is 12 points in size. It is frequently difficult to read type that is
considerably smaller than this, therefore try not to make your font too small so that
your reader cannot read your work.
Answer:
The two categories that offer animation are slide transitions and element animation.
After the title slide, there should be slides with content, often in the form of text, a list
of bullets, a chart, audio, video, or photographs.
Answer:
Answer:
Page layout
8. Give three style choices that will enhance a document and make it easier to write it.
Answer:
Formatting Text
Paragraph
Heading
Answer:
Although the employees are aware of the company's policies and procedures, they are
presented in a way that makes it difficult for them to comprehend what they imply.
Employees are aware of the company's policies and procedures, but because there are no
set standards for punishment, they do not appreciate the program's presence.
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Trainers Feedback:
Trainers Name:
Signature and date:
Task summary
This assessment task requires you to design and produce a staff newsletter using Microsoft Word
and then to email the newsletter to staff using email software.
This assessment is to be completed in the simulated work environment in the RTO.
Required
Access to textbooks and other learning materials
Newsletter Template
Newsletter Example
Document Checklist
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with the first and second drafts of newsletter attached.
Hard copy of the third draft of the newsletter with handwritten notes.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if
you have satisfactorily addressed the requirements of each part of this task.
Assessment Task 2
Complete the following activities:
You are the Administration Officer for Burleigh Accountants. Your main duties as
the Administration Officer include administering the day to day activities of the
office, including organising meetings and travel, producing a range of business
documents, providing assistance and support to all senior managers, and
answering a range of client enquiries.
As the Administration Officer, it is your responsibility to design and produce the
monthly staff newsletter based on information provided to you by the Office
Manager. The newsletter has only recently been implemented as an initiative
designed to keep employees up to date and to improve employee morale. There is
a standard template for use.
Each month, the newsletter includes a number of regular items including industry
spotlight, health at work, employee spotlight, new clients and news and upcoming
events.
As advised by the Office Manager, the next month’s copy of the staff newsletter is
to include the following information:
Industry spotlight
This month’s focus will be a review of Australian Accounting Trends in 2015. You
are required to provide a brief outline of the content of the following article and
provide a link to the article in the newsletter. Your outline should be written in your
own words, include approximately 2 or 3 sentences for each of the trends listed and
encourage staff members to read information at the link below:
https://theoutsourcedaccountant.com/blog/australian-accounting-trends-in-2015-
financial-year/
Health at work
This month’s focus will be on tips for staff to incorporate more physical activity into
their work day. You are required to provide a brief outline of the content of the
following article and provide a link to the article in the newsletter. Your outline
should be 3 – 4 sentences and encourage staff members to read information at the
link below:
http://www.mayoclinic.org/healthy-lifestyle/adult-health/in-depth/office-exercise/art-
20047394
Employee spotlight
Each month the newsletter includes a focus on a staff member. The purpose of this
section of the newsletter is to provide introduce staff members and their interests
outside of work. A photo of the staff member is included as well as responses to the
following questions:
This month the employee spotlight will be on you as the Administration Officer. You
will need to take a photo of yourself for inclusion in the newsletter and provide a
response to each of the questions above. Your response for each question should
be limited to 3 or 4 sentences. You should take the photo of yourself using a Smart
Phone or iPad or similar device and import the photo onto your computer and then
into the staff newsletter.
New client information
Provide information to staff about a new client. Imagine that this client is the
business at the link below:
http://www.mpainting.com.au/
Provide a brief description of the business and a welcome to the new client.
News and upcoming events
Advertise the upcoming loud shirt day on 31 October 2016 to raise funds for charity.
http://www.loudshirtday.com.au/
This part of the assessment task requires you to develop the first draft of your
newsletter. Use the Newsletter Template, the Newsletter Example, and the Burleigh
Style Guide to guide your formatting choices.
When you have completed the first draft of your newsletter, save the draft according
to the naming conventions documented in the Style Guide and in the required
folder. Note that you will be required to submit a screen shot of the final folder and
files. The files should show all versions of the newsletter from first draft to final.
2. Print out a copy of the Document Checklist and fill out the right-hand column in pen or pencil.
When you have completed this, review your first draft of the newsletter against the
document checklist, consulting the Burleigh Accountant’s Style Guide to ensure that
you have met all the Style Guide requirements.
Edit your first draft of the newsletter, drawing on insights gained during your review.
Save this updated version (second draft) of your newsletter in the relevant folder.
During the meeting, you are required to demonstrate effective communication skills
as follows:
At the meeting, your Manger will also provide you with some additional information
about design requirements, which you must follow when developing your
newsletter.
Your assessor will observe you while you edit your newsletter to ensure that you
can:
Correctly use your phone or iPad to import a photo into the newsletter.
Use the help menu to assist with completion of tasks. This will involve showing
your assessor that you know how to access the help menu and how to seek
assistance about a topic to be advised by your assessor.
During the meeting, demonstrate to your assessor that you can complete the task,
When your meeting has been concluded, develop a third draft of your newsletter,
ensuring that it incorporates any changes that your assessor may have suggested.
Save this version of the file to the folder with the other versions.
Using your marked-up third draft, produce a final draft of the newsletter,
incorporating the changes that you determined in the previous activity.
Save this version of the file to the folder with the other versions.
Print out a copy of the final draft according to conservation requirements.
You are to give this hard copy to your assessor when completing activity 10.
The files should show all versions of the newsletter from first to final draft.
The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
It should introduce and summarise the contents of the attachments.
Attach the final draft of the newsletter and the folder screenshot to the email.
Provide the hard copy of your marked-up third draft, and your final draft, to your assessor
at this time also.
Date: 05/09/2022
To: assessor_burleighaccountants@gmail.com
From: Gurvindersingh_burleighaccountants@gmail.com
Subject: Regarding a second Draft Letter of Burleigh Accountants
Dear Sir,
Greeting!
I change the font and size of the newsletter and edit it for grammar since I think you
value feedback.
Please locate the attachment.
Please don't hesitate to contact me if you have any more queries.
Regards,
Gurvinder Singh
Administration Officer
Screenshot of Second Draft
Date: 07/09/2022
To: assessor_burleighaccountants@gmail.com
From: Gurvindersingh_burleighaccountants@gmail.com
Subject: Regarding a second Draft Letter of Burleigh Accountants
Dear Sir,
Hope everything is good with you!
Again, thank you for your patience and feedback.
I changed our newsletter after taking into account all the material that was missing.
Please locate the attachment.
Please don't hesitate to contact me if you have any more queries.
Regards,
Gurvinder Singh
Administration Officer
Date: 09/09/2022
To: assessor_burleighaccountants@gmail.com
From: Gurvindersingh_burleighaccountants@gmail.com
Subject: Regarding a final News Letter of Burleigh Accountants
Dear Sir,
Thank you once more for your wise observations. For me, it required a lot of work.
I have once more generated a Final version of a New Letter from Burleigh Accountants in
response to your feedback.
Please grab the attachment. Please don't hesitate to contact me if you have any further
inquiries.
Regards,
Gurvinder Singh
Student’s name:
Completed
successfully? Comments
readability
accuracy
language?
Responding to questions as
required
Trainers Name:
Signature and date:
Task summary
This assessment task requires you to develop a Power Point using Power Point software and to
email the Power Points to the Officer Manager using email software.
This assessment is to be completed in the simulated work environment in the RTO.
Required
Access to textbooks and other learning materials
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Email with first draft PowerPoint presentation attached.
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.
Resubmission opportunities
You will be provided feedback on your performance by the assessor. The feedback will indicate if
you have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide
you written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Reassessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not
understand any part of this task or if you have any learning issues or needs that may hinder you
when attempting any part of the assessment.
Assessment Task 3
Complete the following activities:
All new staff members at Burleigh Heads are required to participate in an induction.
It has recently been identified that new staff members also need to be inducted in
setting up their work station to meet health and safety requirements.
Your Manager has asked you to develop a short PowerPoint presentation that can
be provided to staff as part of their induction to assist them to set up their
workstation correctly.
Your Manager has asked you to develop a PowerPoint presentation based on the
following information:
http://www.wikihow.com/Set-Up-an-Ergonomically-Correct-Workstation
The presentation must be in your own words and developed according to the Style
Guide. Use images to illustrate points. You will not be expected to present your
work, so it must be able to stand alone as a document, and it will be marked as
such.
Review the requirements for the task as set out in the scenario information, as well
as the Style Guide. Then, to prepare for a meeting with the Office Manager (your
assessor), develop and type up notes on the key requirements of the task,
including:
An outline of the layout and style of the presentation asset out in the Style
Guide.
Answer:
recommendations.
• Information will be tailored to the needs of the employees who will be the
target audience.
This part of the assessment task requires you to develop only the first draft of your
PowerPoint presentation. It is important to remember that this is not your final draft,
and that you will be making numerous changes to it before you have your final
draft. Its purpose is to give yourself, and your assessor, a look at how the
presentation will look generally, and how close it adheres to the notes that you have
taken.
When you have completed the first draft of your presentation, save the draft
according to the naming conventions documented in the Style Guide and in the
required folder. Note that you will be required to submit a screen shot of the final
folder and files. The files should show all versions of the presentation from first draft
to final.
The text of the email should be in correct English, with no spelling or grammatical
errors.
The email text should include the notes that you have made.
Attach the first draft of your presentation to the email.
Your assessor will answer the email with the time and date of your meeting.
The purpose of the meeting with the Office Manager to discuss and confirm the
format and style of the PowerPoint presentation as you set out in the notes you
have developed
At the meeting, your assessor will also provide you with some additional information
about production timelines and design requirements, which you must follow when
developing your Power Point presentation.
During the meeting, you are required to demonstrate effective communication skills
as follows:
Your assessor will also observe you developing your PowerPoint presentation to
assess that you are able to use the functions correctly, including changing font and
styles.
Your assessor will also ask you to demonstrate use of the help menu. This will
involve showing your assessor that you know how to access the help menu and
how to seek assistance on a topic that will be advised by your assessor.
Revise your first draft of the presentation, incorporating changes suggested during
the meeting with your assessor.
Save the second draft as you did the first.
Using the handwritten notes that you have made, make a final version of the
presentation, and save this version as you did to the previous two.
The files should show all versions of the presentation from first to final draft.
Send the final draft of the newsletter and the folder screenshot to your assessor as
email attachments within the designated timeline.
Provide the hard copy of your marked-up second draft to your assessor at this time
also.
Student’s name:
Completed
successfully? Comments
Responding to questions as
required
readability
accuracy
language?
Trainers Feedback:
Trainers Name:
Signature and date: