6 Technology

and Livelihood
Education
Quarter 3 – Module 5
Creating an Online Survey Form
and
Processing an Online Survey Data

INFORMATION AND
COMMUNICATIONS
TECHNOLOGY /
ENTREPRENEURSHIP
(Grade 6)
ICT/ENTREP GRADE 6
Self-Learning Module (SLM)
Quarter 4 – Module 1: Creating an online survey form and Processing an online survey
data
First Edition, 2020

Republic Act 8293, section 176 states that: No copyright shall subsist in any work of
the Government of the Philippines. However, prior approval of the government agency or office
wherein the work is created shall be necessary for exploitation of such work for profit. Such
agency or office may, among other things, impose as a condition the payment of royalties.

Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this module are owned by their respective copyright holders.
Every effort has been exerted to locate and seek permission to use these materials from their
respective copyright owners. The publisher and authors do not represent nor claim ownership
over them.

Development Team of the Module

Writers: Cush Abner C. Alforque
Editors: Jessica T. Verallo
Reviewers: Amalia C. Caballes, EPS, TLE
Illustrator:
Layout Artist: Emelinda F. Pono
Cover Art Designer: Arvel Garry L. Campollo
Management Team: Allan G. Farnazo, CESO IV – Regional Director
Fiel Y. Almendra, CESO V – Assistant Regional Director
Romelito G. Flores, CESO V - Schools Division Superintendent
Mario M. Bermudez, CESO VI -Assist. Schools Division Superintendent
Gilbert B. Barrera – Chief, CLMD
Arturo D. Tingson Jr. – REPS, LRMS
Peter Van C. Ang-ug – REPS, ADM
Gilda A. Orendain – REPS, TLE
Juliet F. Lastimosa - CID Chief
Sally A. Palomo - Division EPS In Charge of LRMS
Gregorio O. Ruales - Division ADM Coordinator
Amalia C. Caballes, EPS, TLE

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Office Address: Regional Center, Brgy. Carpenter Hill, City of Koronadal

Telefax: (083) 2288825/ (083) 2281893
E-mail Address: region12@deped.gov.ph
 6
Technology
and Livelihood
Education
Quarter 3 – Module 5
Creating an Online Survey Form
and
Processing an Online Survey Data

INFORMATION AND
COMMUNICATIONS
TECHNOLOGY /
ENTREPRENEURSHIP
(Grade 6)
Introductory Message
For the facilitator:

Welcome to the TLE ICT/ENTREP Grade 6 Self-Learning Module (SLM) on

Creating an online survey form and Processing an online survey data.

This module was collaboratively designed, developed and reviewed by

educators both from public and private institutions to assist you, the teacher or
facilitator in helping the learners meet the standards set by the K to 12 Curriculum
while overcoming their personal, social, and economic constraints in schooling.

This learning resource hopes to engage the learners into guided and
independent learning activities at their own pace and time. Furthermore, this also
aims to help learners acquire the needed 21st century skills while taking into
consideration their needs and circumstances.

In addition to the material in the main text, you will also see this box in the
body of the module:

Notes to the Teacher

This contains helpful tips or strategies that
will help you in guiding the learners.

As a facilitator you are expected to orient the learners on how to use this
module. You also need to keep track of the learners' progress while allowing them to
manage their own learning. Furthermore, you are expected to encourage and assist
the learners as they do the tasks included in the module.

2
For the learner:

Welcome to the TLE ICT/ENTREP Grade 6 Self-Learning Module (SLM)

Creating an online survey form and Processing an online survey data!

The hand is one of the most symbolized part of the human body. It is often
used to depict skill, action and purpose. Through our hands we may learn, create
and accomplish. Hence, the hand in this learning resource signifies that you as a
learner is capable and empowered to successfully achieve the relevant competencies
and skills at your own pace and time. Your academic success lies in your own hands!

This module was designed to provide you with fun and meaningful
opportunities for guided and independent learning at your own pace and time. You
will be enabled to process the contents of the learning resource while being an active
learner.

This module has the following parts and corresponding icons:

What I Need to Know This will give you an idea of the skills or
competencies you are expected to learn in the
module.

What I Know This part includes an activity that aims to

check what you already know about the
lesson to take. If you get all the answers
correct (100%), you may decide to skip this
module.

What’s In This is a brief drill or review to help you link

the current lesson with the previous one.

What’s New In this portion, the new lesson will be

introduced to you in various ways such as a
story, a song, a poem, a problem opener, an
activity or a situation.

What is It This section provides a brief discussion of the

lesson. This aims to help you discover and
understand new concepts and skills.

What’s More This comprises activities for independent

practice to solidify your understanding and
skills of the topic. You may check the
answers to the exercises using the Answer
Key at the end of the module.

What I Have Learned This includes questions or blank

sentence/paragraph to be filled in to process
what you learned from the lesson.

What I Can Do This section provides an activity which will

help you transfer your new knowledge or skill
into real life situations or concerns.

3
 Assessment This is a task which aims to evaluate your
level of mastery in achieving the learning
competency.

Additional Activities In this portion, another activity will be given

to you to enrich your knowledge or skill of the
lesson learned. This also tends retention of
learned concepts.

Answer Key This contains answers to all activities in the

module.

At the end of this module you will also find:

References This is a list of all sources used in developing

this module.
The following are some reminders in using this module:

1. Use the module with care. Do not put unnecessary mark/s on any part of the
module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other activities
included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through with it.
If you encounter any difficulty in answering the tasks in this module, do
not hesitate to consult your teacher or facilitator. Always bear in mind that you
are not alone.

We hope that through this material, you will experience meaningful

learning and gain deep understanding of the relevant competencies. You can do
it!

What I Need to Know

This module was designed and written with you in mind. It is here to
help you master the creating an online survey form and processes an online
survey data.

The scope of this module permits it to be used in many different

learning situations. The language used recognizes the diverse vocabulary level
of students. The lessons are arranged to follow the standard sequence of the
course. But the order in which you read them can be changed to correspond
with the textbook you are now using.

4
 After going through this module, you are expected to:
✓ Create an online survey form (TLEIE6-0d-7)
✓ Process an online survey data. (TLEIE6-0f-11)

What I Know

Before you proceed, let us check your prior knowledge about creating
an online survey.
Activity 1
Directions: Choose the letter by encircling the best answer.
1. What is an online survey?
A. A collection of questions and answers.
B. A group of sentences or a paragraph to read.
C. A pen and paper form to answer the questions.
D. A questionnaire that the target audience can complete over the internet.

2. In survey form, how many times that a respondent to submit their responses?
A. once
B. twice
C. thrice
D. many times

3. Online survey are usually created in a pen and paper form. Is it true?
A. Yes
B. No
C. No idea
D. Undecided
4. In getting started with online survey, you must
A. at the remote area places
B. use of internet can sometimes fail
C. in the unavailability to reach people
D. ease of data gathering of internet service provider

5. The order or arrangement of the questions in an online survey can be_______

A. fix
B. change
C. permanent
D. chronological

6. The task of the Google Form is to collect the respondent’s email address.
A. True
B. False
C. No idea
D. Undecided

5
 7. Which of the following is one of the advantages in processing online survey
data?
A. Possible cooperation problem
B. Limited sampling and availability of respondent
C. The survey cannot be changed all throughout the process of data
gathering.
D. Easy and convenient for respondents to complete surveys online

8. What is the first step in using a Google Form

A. Edit and format a form
B. Go to Facebook account
C. Go to website drive.google.com then set-up a new form
D. Send a form for people to fill out

9. Why is it that Google Form is the recommended online survey tool we used in
processing an online survey data?
A. Because Google Forms is an online game tool.
B. Because Google Forms is a tool for online shopping.
C. Because Google Forms is a tool that allows collecting information via
survey.
D. Because Google Forms is a tool that allows collecting of bill payments

10. In making questions in Google Form, what type of question allows you to
select more than one answer?
A. List
B. Paragraph
C. Checkboxes
D. Multiple Choice

Lesson Creating an Online Survey

1 Form and Processing an
Online Survey Data
Information and Communications Technology contribute to universal access
to education, the delivery of quality learning and teaching to you as learners is
efficient.

Creating an online survey form can help you gain a better understanding of
what makes you gather feedback while processing online survey data can be very
time consuming and boring. Survey data processing consists of designing, data entry
and data capture, data quality assurance and analysis, and reporting and data
tabulation.

This lesson comes with activities designed to determine your progress. You
have to answer each to the best of your ability. Hopefully, after learning this module,
you will be equipped with knowledge and skills in creating an online survey form and
processes an online survey data.

6
 What’s In

In your previous lesson, you were taught about video and audio conferences
in a safe and responsible manner. Generally, a method of two or more people to be
in a call or meeting together in a video through online conferencing.

Social networking is the use of dedicated websites and applications to interact

with other users, or to find people with similar interests to oneself. Some examples
of social media application sites that we are always used today in our dally living are
the Facebook, Twitter. Youtube, Instagram, Yahoo and Google.

An online survey can reveal respondents' true opinions, as well as enabling

them to share ideas with you in a safe and comfortable environment. Setting up the
best online survey is easy when you use these six steps to guide you in the process:
decides your steps goals, create a list of questions, invite the participants, gather
your responses, analyse the results and make a report.

Are these social media sites considered called as an online survey tools? Why?

What’s New

Activity 2

In this activity you will be tasked to create an “Online Product Satisfaction

Survey” template with questions for evaluating customer service experience, product
use satisfaction, process evaluation, etc. What possible data do you wish to gather
when conducting the online product satisfaction survey? What questions do you
need to ask?

ONLINE PRODUCT SATISFACTION SURVEY

7
Draft your survey on a piece of cartolina or manila paper.

Activity 3
Take a look at this flowchart for enrolment procedure.

Question:
1. In the illustration, why do you think should be follow the procedures for
enrollment?
______________________________________________________________________________
______________________________________________________________________________
________________________________________________

2. If there is something missed on the procedures for enrolment, do you think that
a student will be accepted by the administration office? Why? Or Why not?
______________________________________________________________________________
______________________________________________________________________________
________________________________________________

3. Is the sequence of data for processing or following procedures important? Why?

______________________________________________________________________________
______________________________________________________________________________
________________________________________________

ENROLLMENT PROCESS for INCOMING PUPILS

Get the Application Form, Fill-up

and pay the Entrance Examination

Take the Entrance Examination

Claim the Entrance Examination

Result

Proceed to the Medical/Dental Office

Failied
Test Proceed to the Admission Office
Result for the appropriate advice
t

2nd Choice of Program

8
 Passed

Proceed to Registrar’s Office

- To submit all Admission Requirements
- To secure and Fill-up Enrolment Form and wait
for subjects/schedules to be encoded

Proceed to Finance Office

Proceed to Library

Proceed to System Administration Office for

Issuance of ID and picture taking

You are now officially enrolled!

What Is It

Definition of Terms
❖ Survey - to query (someone) in order to collect data for the analysis of some
aspect of a group or area
❖ Online - connected to, served by, or available through a system and
especially a computer or telecommunications system (such as the Internet
❖ Fraud - specifically: intentional perversion of truth in order to induce
another to part with something of value or to surrender a legal right
❖ Forms - a printed or typed document with blank spaces for insertion of
required or requested information
❖ Google Drive - is a file storage and synchronization service developed
by Google. Launched on April 24, 2012, Google Drive allows users to store
files on their servers, synchronize files across devices, and share files.
❖ Google Sheets - is a spreadsheet program included as part of a free, web-
based software office suite offered by Google within its Google Drive service.

9
 ❖ Google Forms - is a tool that allows collecting information from users via a
personalized survey or quiz. The information is then collected and
automatically connected to a spreadsheet. The spreadsheet is populated with
the survey and quiz responses
❖ Log in - is the process by which an individual gains access to a computer
system by identifying and authenticating themselves.
The user credentials are typically some form of "username" and a matching
"password"
❖ Advantage - to produce a favorable impression or effect
❖ Disadvantage - a quality or circumstance that makes achievement
unusually difficult
❖ Hover - to position with a computer cursor over something such as an image
or icon) without selecting it
❖ Processes - is a series of actions or operations conducing to an end
❖ Response - something constituting a reply or a reaction
❖ Google Drive - is a file storage and synchronization service developed
by Google. Launched on April 24, 2012, Google Drive allows users to store
files on their servers, synchronize files across devices, and share files.
❖ Google Sheets - is a spreadsheet program included as part of a free, web-
based software office suite offered by Google within its Google Drive service.
❖ Google Forms - is a tool that allows collecting information from users via a
personalized survey or quiz. The information is then collected and
automatically connected to a spreadsheet. The spreadsheet is populated with
the survey and quiz responses
❖ Data - factual information (such as measurements or statistics) used as a
basis for reasoning, discussion, or calculation
❖ Feedback - the transmission of evaluative or corrective information about
an action, event, or process to the original or controlling source

Activity 4
Directions: Read and answer the following questions:
1. What is an Online Survey?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________

2. Can we say that the advantages of processing online survey data is effective
and help a lot? Why?
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________

3. How about disadvantages of processing online survey data, is there any

possibility to make a solution or improvement? Explain.
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________

10
Creating an Online Survey Form

There are two ways in creating an online survey. You can create from:

4. Google Drive 5. Google Sheets

Creating an online survey form from Google Drive

Step 1. Go to drive.google.com (Google Drive provides 15GB of free Google

storage to save any type of file in one place)

Step 2. Click “+” button in the left.

11
 Step 3. Click “New” in the top left hover over More, and choose Google Forms

Step 4. A welcome message will appear just like the next figure. Click Get
Started.

12
Step 5. A form template opens and there you can add any questions for your
survey.
a. Start with the title of the survey. Click Untitled form in the
upper left corner and type the desired title

b. Check the box labeled “Show progress bar at the bottom of form
pages”, if you like to see the progress bar indicating how much of
your form they’ve completed.

c. Type the question in Question Title text box

d. Select the Question Type.

e. Click Done

f. To add another question, click Add item button

You may also wish to add a theme in your form by doing the following:

1. Click Change theme in the toolbar.

2. Scroll through the templates in the panel on the right and click the
theme you would like to add to your form.

All you need is to right-click the thumbnail of the form in your drive,
hover over Open with and click Google Forms, if you want to stop and
continue doing your survey form later.

Creating online survey form in Google Sheets.

13
Step 1. Click New in the top left, and choose Google Sheets, in your drive

Step 2. Click Insert menu and select Form. A message will display at the top
of the page, that a new form has been created

14
 Step 3. Click Add question here to begin editing your form
Tip: To get rid of this message, you can click Dismiss and continue
editing your spreadsheets.

In creating an online survey form, it is important to be guided the following:

1. Write brief but clear introduction. What is the survey all about? What is its
objective or purpose? How long would it take to answer it? Where will the data
be used? Will the responses be kept confidential? And other related matters.

2. Design you survey form an attractive, simple, and easy-to-read way using
appropriate colors, font size, and arrangement of the parts of the survey so
that the respondents can easily move from one part to another in a logical
manner.

3. Keep your instructions in answering the questions using short and simple
language.

4. The format of your survey form should be well organized. You may start with
a personal profile of respondent – name, age, gender, locations, and other data
you need. Then, follow this with an introduction, instruction on how to answer
the question, and then the survey questions. Do not make the survey
questions too long as to require many pages. Respondents may lose the
interest to complete the survey.

5. Pilot test your survey. You can ask some people (to act as respondents) to
answer the questions. Find out if there are problems or difficulties in
understanding the instruction and the questions. You can improve the survey
form with the feedback of the respondents.

6. Include at the end of the questions a simple “Thank you” in appreciation of

the efforts of the respondents.

7. You are now ready to post your survey form.

15
Advantages of Creating Online Survey

1. Faster
The time span needed to complete an online survey project is on
average two-thirds shorter than that of traditional research methods.

2. Cheaper
Using online questionnaires reduces your research costs. You will save
money on postage and you don't have to allocate time and resources to enter
the information into a database

3. More accurate
The margin of error is greatly reduced with online surveys because
participants enter their responses directly into the system. Traditional
methods rely on the attentiveness of staff to enter all details correctly, and
naturally human error can creep in whenever a person has to perform a
repetitive task.

4. Quick to analyze
The results of the online survey are ready to be analyzed at any time.

5. Easy to use for participants

Majority of the people that have access to internet prefer to answer
surveys online instead of using the phone.

6. Easy to use for researchers

The main benefit of online surveys for researchers is that they increase
productivity by saving time.

7. Easy to style
An online survey is an opportunity to imprint your brand in the user’s
mind and remind them of the benefits you provide

8. More honest
It’s overwhelmingly prefer to complete online surveys rather than take
part in written questionnaires or telephone interviews and usually provide
longer and more detailed answers

9. More selective
With an online survey you can pre-screen participants and allow only
those who match your target profile to complete the survey

10. More flexible

The order of the questions in an online survey can be changed, or
questions can be skipped altogether, depending on the answer to a previous
question

Disadvantages of Creating Online Survey

16
 1. Survey Fraud
This is the biggest challenge. If your survey is long and/or confusing,
you might get fake answers. Since there is less accountability, chances for
people just hitting buttons to finish are high. Check the questions you use
carefully.

2. Limited Sampling and Respondent Availability

Certain populations are less likely to have internet access and to
response to online questionnaires

3. Possible Cooperation Problems

Online surveys could be deleted and ignored. People hate feeling poked
and if they get annoyed, they just have to click delete.

4. No Interviewer
The lack of a trained interviewer to clarify and probe can lead to less
reliable data.

Advantages of Processing Online Survey Data

1. Processing online surveys significantly reduces the set-up and
administration costs. There is no money spent on paper, printing or
postage.
2. Saves a lot of time and effort
3. It is easy and convenient for respondents to complete surveys online.
4. Administering survey data through an online system increases
accessibility.
5. Provides more flexibility in the design.
6. Processing online survey data provide respondent anonymity.
7. Add objectivity to the feedback.
8. Processing online survey data that collected makes more accurate.
9. The most benefit of processing online survey data is that you receive real
time results.
Disadvantages of Processing Online Survey Data
1. The survey that was used by the researcher from the very beginning, cannot
be changed all throughout the process of data gathering
2. Questions that bear controversies may not be precisely answered by the
participants
3. Questions in surveys are always standardized before administering them to
the subjects
Steps in Processing Online Survey Data by Using Google Form:
1. Create an Account using Google.

17
 Click “Create Account,” and then select “For Myself.”

On the next page, you provide some information—first and last name,
username, and password—to create your account.

You also have to verify your phone number so Google can make sure
you’re not a bot.

2. How to Create a Blank Form

Type the name of your form then type the description of your form.

18
Type the question you think

Click the drop-down menu next to the question field.

Then, select the type of question you want from the list

19
How to Create a Quiz

Click the Settings cog at the top of the page

Click the “Quizzes” tab, and then toggle on “Make This a Quiz.”

20
When you are finish, click “Save” to exit the window.

Once you return to your quiz, select one of the questions, and
then click “Answer Key” to edit the correct response, and the weight
each question has in the quiz.

Here’s where you set the correct answer(s), decide how many
points each one is worth, and add answer feedback for the answers to
each question.

21
 Click “Edit Question” to close the answer key and save your changes.

How to Add More Questions

To add more questions to your form, click the plus sign (+).

To add another section to separate questions, click the icon that

looks like two rectangles

22
 If you want to add any questions to a different section, it’s simple! Just
drag and drop them between sections. At the end of the section, click the drop-
down menu to choose where the form should direct people next.

How to Collaborate on Forms

To do this, click the three dots at the top of the page, and then click
“Add Collaborators.”

23
 Next, under the heading “Who Has Access,” click “Change”.

Select “On – Anyone with the link” to generate a shareable link.

Anyone with this link can then access and edit your form. Click “Save.”

Now, you can copy and share the link with anyone you want to
have access to your form.

How to Store Responses in Google Sheets

24
 To do this, select the “Responses” tab, and then click the green
Sheets icon.

Next, click “Create” to generate a new spreadsheet to store all

your answers.

Each spreadsheet contains all responses, along with a

timestamp of when the survey was completed.

If you already have a spreadsheet you want to use, you

can do that, too! Instead of clicking “Create,” click “Select

existing spreadsheet,” and then click “Select.”

25
 Choose the spreadsheet you want from the list of those saved on
your Google Drive, and then click “Select.”

How to Use a Form Template

The plus sign becomes a purple pencil and purple page icon.

26
Click the purple page icon.

Once the window opens, choose a template from one of the

three sections: Personal, Work, or Education.

Click on a template. The form opens in the current tab and saves
to your Drive with all your other forms. If you want to add any questions
or edit any existing ones, the templates are customizable, just like any
other form.

27
Add the Final Touches

Click the Settings cog at the top of the page

The first tab has a few settings you can enable. From here, you
can collect email addresses and limit each person to one submission.
You can also choose whether respondents can edit their answers after
they’re submitted or see a summary chart at the end of the survey

28
 The “Presentation” tab has settings that show a progress bar that
lets people know how far along they are in the form. You can also shuffle
the question order, show a link to submit the form again (if “Limit to 1
response” is disabled), or compose a confirmation message that
respondents see after they submit the form.
After you finish, hit “Save” to save the changes and return to your form.

To get sharing, open the form you want to share, and then click “Send.”

Choose how you want to share your form from the options at the
top of the pane. From left to right, your choices are: email, direct link,
an embedded link for your website, Facebook, and Twitter.

29
 What’s More
Activity 5
Some listed below are the advantages of creating an online survey form.

Directions. Read and understand the statement carefully. Identify the

following statements whether they are advantage of creating an online survey
form or not.

Write the word ADVANTAGE or DISADVANTAGE on your paper.

_____________1. Creating an online survey form cost effective.

_____________2. Creating an online survey can manipulate the order of the

questions, have certain questions skipped if past answers meet certain
criteria, or give respondents the option to skip ones they don't feel are relevant.

_____________3. Creating an online survey form can feel weak, you cannot get
exactly what your customer, people or client think.

_____________4. Creating an online survey form is easy to use because with

most interactions taking place online today are preferred by most audiences
and businesses alike.

_____________5. Creating an online survey form is not suitable

for surveys which ask open-ended questions because there is no internet
service provider connection in the remote areas.

Activity 6

Directions: Suppose this is an online survey form. Choose the correct letter
by shading the circle.

1. What is the point or target about processing online survey data?

A. The summary of responses
B. The reports made by the respondent
C. The assignments made by the respondent
D. The homework made by the respondents

2. What online survey tool do we use for making set of questions?

A. Facebook
B. Youtube
C. Instagram
D. Google Forms

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 3. In processing online survey, here are the examples of data to be collected,
except:
A. Gadgets
B. Feedback
C. Responses
D. Questionnaires

4. Which of the following interesting topics may NOT cover in processing online
survey?
A. Food preference
B. Music preferences
C. Comments/Reactions
D. Personality or Attitude of Person

5. Processing online survey data provide _________________.

A. respondent clarity
B. respondent anonymity
C. respondent physically
D. respondent objectivity

What I Have Learned

Congratulations! You are now nearing to the end of this module.

Activity 7

Let’s summarize our lesson from the very beginning by filling in the blanks
with the appropriate word or phrase that correctly fits in each of the sentence on
creating an online survey form.

1. Online survey form is questionnaire created as web form with databases

that is completed by the respondents over the _____________.

2. In creating an online survey form, keep your instruction using _________

and __________ for answering the questions.

3. The format of the online survey form should be _________________.

4. Design your survey form only in an attractive, simple and __________.

5. At the end of the question of the online survey form,

_________________should be included.

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 Activity 8

Let’s summarize our lesson from the very beginning by filling in the
blanks with the appropriate word or phrase that correctly fits in each of the
sentences about creating an online survey form.

1. Processing an ____________is the crucial step which follows any data

included and concluded, or a collection of any survey data.

2. ________ is a web-based app used to create forms for data collection

purposes. Data gathered using the form is typically stored in a spreadsheet.

3. In a survey, we usually wants each ____________ to submit responses once.

4. ________ is a free, web-based program for creating and editing

spreadsheets.

5. Once the __________is sent to the respondents, all you need to do is wait
and monitor the responses

What I Can Do

Activity 9
Situation:

You want to order food from the restaurant through online or call. It’s
critical for a product providing door-to-door food delivery service to be on top
of customer satisfaction. They always need to evaluate customer’s feedback
and the most effective method to collect customer satisfaction feedback is by
conducting an online survey. After every delivery of food, the brand can either
include a rating scale survey on their mobile application or the website.

Let’s summarize our lesson by answering the questions below:

1. How many questions should I make in an online survey form?

__________________________________________________________________________
__________________________________________________________________________
2. Posting the survey form to our respondents, do you think annoys or irritates
to the respondent? Why?
__________________________________________________________________________
__________________________________________________________________________
3. As a customer, are you satisfy the food delivered to you? Do you think by the
use of online survey helps the company or restaurant of what actions to be
mandated through their services? Why?
__________________________________________________________________________
_______________________________________________________________________

32
Activity 10
Now that you’ve learned a lot from the very start of our module, let’s
summarize our lesson from the very start by answering the questions based on
your understanding.

A. How will you convince the people that you’ve posted the survey to answer all
the questions and give feedback?
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________

B. Create a survey form. It’s about “Mobile Survey” consisting how far they go
beyond the uses of smartphone our new generation. Make at least 10
questions.
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________

Assessment

Good Job! Now that you are about to finish this module, you are to
determine your learnings by answering the following activities.

Let’s test what you have learned from the very start of our lesson. Now,
I want you to read the statements carefully and answer the questions below.
Activity 11
Directions: Choose the letter of the best answer and write it on your paper.

1. In getting started with online survey, you must:

A. at the remote area places
B. unavailability to reach people
C. use of internet can sometimes fail
D. ease of data gathering of internet service provider

2. The task of the Google Form is to collect the respondent’s email address.
A. true
B. false
C. no idea
D. undecided
3. In making questions in Google Form, what type of question allows you to
select more than one answer?
A. list
B. paragraph
C. checkboxes
D. multiple choice

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4. What is the first step in using a Google Form
A. Edit and format a form
B. Go to Facebook account
C. Go to website drive.google.com then set-up a new form
D. Send a form for people to fill out

5. What is an online survey?

A. A collection of questions and answers.
B. A group of sentences or a paragraph to read.
C. A pen and paper form to answer the questions.
D. A questionnaire that the target audience can complete over the
Internet.

6. The order or arrangement of the questions in an online survey can

be_______
A. fix
B. changed
C. permanent
D. chronological

7. Why Google Form is the recommended online survey tool we used in

processing an online survey data?
A. Because Google Forms is an online game tool.
B. Because Google Forms is a tool for online shopping.
C. Because Google Forms is a tool that allows collecting information
via survey.
D. Because Google Forms is a tool that allows collecting of bill
payments

8. Which of the following is one of the advantages in processing online survey

data?
A. Possible cooperation problem
B. Limited sampling and availability of respondent
C. The survey cannot be changed all throughout the process of
a data gathering.
D. Easy and convenient for respondents to complete surveys online

9. Online survey are usually created in a pen and paper form. Is it true?
A. Yes
B. No
C. No idea
D. Undecided

10. In survey form, how many times that a respondent to submit their
responses?
A. Once
B. Twice
C. Thrice
D. Many times

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 Additional Activities

Congratulations! You’ve come this far. I know you’ve learned a lot on

creating an online survey form and processes an online survey data.

Activity 12
Directions: Answer the question below.

“LESSONS I LEARNED SURVEY FORM”

What I learned about creating an online survey form?
_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

_______________________________________________________________________

Activity 13

Directions: Read and follow the given steps carefully.

1. Sign-up for your Google Account
2. Open Google Drive then log-in
3. Select Google Form
4. Make a quiz
5. Compose at least 5 questions about the examples of software
applications used today.
6. Select “Multiple Choice”
7. Each question you’ve made should have 4 choices
8. Post and share it to any respondents you’ve known
9. If there’s now a feedback and responses, make a report using Google
Sheets.

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 36
Item What I Have Learned Assessment
No. Activity 8 Activity 11
1. Online survey data D
2. Google Forms A
3. respondent D
4. short C
5. Thank you A
6. X B
7. X C
8. X D
9 X B
10. X A
Item What I Know What’s More What’s More What I Have Learned
No. Activity 1 Activity 5 Activity 6 Activity 7
1. A ADVANTAGE A internet
2. A DISADVANTAGE C clear, simple
3. B DISADVANTAGE C close ended questions
4. D ADVANTAGE C short
5. B DISADVANTAGE A Thank You
6. A X X X
7. D X X X
8. C X X X
9 C X X X
10. D X X X
Answer Key
References:
Learning and Living the 21st Century 6
ICT and Entrepreneurship 6
https://kwiksurveys.com/
https://obsurvey.com/
https://www.surveymonkey.com/
https://docs.google.com/forms/u/0/
https://docs.google.com/spreadsheets/u/0/
https://www.howtogeek.com/434570/the-beginners-guide-to-google-forms/
drive.google.com

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 DISCLAIMER
This Self-learning Module (SLM) was developed by DepEd SOCCSKSARGEN
with the primary objective of preparing for and addressing the new normal. Contents
of this module were based on DepEd’s Most Essential Learning Competencies
(MELC). This is a supplementary material to be used by all learners of Region XII in
all public schools beginning SY 2020-2021. The process of LR development was
observed in the production of this module. This is version 1.0. We highly encourage
feedback, comments, and recommendations.

For inquiries or feedback, please write or call:

Department of Education – SOCCSKSARGEN

Learning Resource Management System (LRMS)
Regional Center, Brgy. Carpenter Hill, City of Koronadal
Telefax No.: (083) 2288825/ (083) 2281893
Email Address: region12@deped.gov.ph

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