Assignment 1 Outline (529)

LO1 Compare ways in which change impacts on an organization’s strategy and operations.
LO2 Evaluate the influences that drivers of change have on organizational behaviors.

Assignment Brief and Guidance:

The COVID-19 Pandemic affects global economy and the way people and organizations do business. In
response to this unexpected external environmental factor, many companies have to adapt to it and
make critical decisions to change.

You are required to choose two companies as case studies, one local and one global to analyze and
compare how COVID 19 affects the strategies and operations of the chosen companies; and to evaluate
how drivers of change influence organizational behaviors in the two cases.

You are expected to apply appropriate change management theories and models to guide your
discussions, make and justify your analysis and recommendations.
The submission is a comparative analysis and should include the followings:
(1) An overview of the organization case studies and how the COVID 19 affects the chosen
organizations.
(2) (P1) An analysis to identify external and internal drivers of changes and compare how they affect
organizational strategies and/or operations in the two cases is in short and long term.
(M1) Assess the different drivers for change in each of the given examples and the types of
organizational change they have affected

 Compare changes of 2 different companies and conclude that:

- Which sources of changes in those organizations.
- The types of organizational change were resulted in.

(3) (P2) An evaluation of how related drivers of change affect leadership, team, individual behaviors
 and their responses to change as well as long term impacts in the two cases. Based on Burke-
Litwin model, analyzing how drivers of change impact on those chosen organizations
(4) (P3) Evaluate measures that can be taken to minimize negative impacts of change on
organizational behavior. Using models to predict and proactively plan for change: Force field
analysis, Success guarantors: commitment, involvement and a shared perception or Managing the
triggers
(5) (D1) Make recommendations for the companies in the level of business strategy and operations
to have better response to the identified changes as well as to minimize negative impacts of the
changes on organizational behavior.

Grading criteria

LO1 Compare ways in which change impacts on an organization’s strategy and operations

LO1&LO2
P1 Compare different D1 Draw conclusions and
M1 Assess the different drivers for
organizational examples where recommendations with
change in each of the given examples
there has been an impact of valid justifications for
and the types of organizational
change on an organization’s planning effectively for
change they have affected
strategy and operations. change and applying
change impact analysis.

LO2 Evaluate the influences that drivers of change have on organizational behavior

P2 Evaluate the ways in which M2 Critically evaluate the LO1&LO2

internal and external drivers of
change affect leadership, team and
individual behaviors within an
organization.
P3 Evaluate measures that can be
long term implications of
internal and external
drivers of change within
an organization.
D1 Draw conclusions and
recommendations with
valid justifications for
planning effectively for
change and applying
change impact analysis.
 taken to minimize negative impacts
of change on organizational
behavior.

SJC, tesco

I. Introduction

II. II. Body

1. An overview of the organization case studies and how the COVID 19 affects the
chosen

a. Dunkin' Doughnuts

b. Phuc Long
2. An analysis to identify external and internal drivers of changes and compare how they
affect organizational strategies and/or operations in the two cases is in short and long
term

(P1) a. PESTLE

1. Lay 3 cai thoi, trong covid trc xong moiws toiws sau.
2. da

c. SWOT

So sanh 2 cong ty co diem manh diem yeu gi.

3. An evaluation of how related drivers of change affect leadership, team, individual

behaviors and their responses to change as well as long term impacts in the two cases.
Based on Burke-Litwin model, analyzing how drivers of change impact on those chosen
organizations
(P2) Burke-Litwin
a. Dunkin' Doughnuts
b. Phuc Long
4. Evaluate measures that can be taken to minimize negative impacts of change on
organizational behavior. Using models to predict and proactively plan for change: Force
field analysis, Success guarantors: commitment, involvement and a shared perception or
Managing the triggers
(P3) a. Force field analysts b. Success guarantors
c. Managing the triggers
2.5. Make recommendations for the companies in the level of business strategy and
operations to have better response to the identified changes as well as to minimize
negative impacts of the changes on organizational behavior
(D1) III. Conclusion
IV. References