TEACHER’S NOTES

WORKSHEETS, ACTIVITIE S & GA ME S Sorry and Thanks

Activity Type Introduction

Reading and Writing
This emailing worksheet helps students practice emails that
Exercises: matching,
express thanks and apologies.
ordering, gap-fill, writing
emails
Procedure
Give each student a copy of the two-page worksheet.
Focus
Emails expressing thanks To begin, students read two emails and match the different parts
and apologies to their functions.

Exercise A - Answer key

Aim
1. f, l 2. a, g 3. b, h
To practice emails that
4. e, k 5. d, j 6. c, i
express thanks and
apologies.
Next, students put the lines of two emails in the correct order.

Exercise B - Answer key

Preparation
Make one copy of the 1. d 2. f 3. b 4. c 5. a 6. e
two-page worksheet for
each student. Students then complete two emails with the words provided.

Exercise C - Answer key

Level
1. Linda 5. Professor
Pre-intermediate (A2)
2. thank 6. sorry
3. look 7. problems
Time 4. please 8. promise

30 minutes After that, students refer to all the emails in the worksheet and
complete sentences with each sender's name.

Exercise D - Answer key

1. Joe 2. Lou 3. Ian 4. Tim 5. Mia 6. Eva

Lastly, students follow prompts and write an email expressing

thanks and another giving an apology.

Note: This resource can be edited using a PDF editor.

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 EMAILING

WORKSHEETS, ACTIVITIE S & GA ME S Sorry and Thanks

A. Match the parts of the emails with their functions below.

A. Subject: Sorry G. Subject: Thank you

B. Dear Mr Fernandez H. Dear Auntie Joan

C. I am writing to apologise for making so I. I am writing to thank you for the sweater
much noise last night. which you sent me last week.

D. Our friends were visiting and we didn't J. It is really warm and comfortable, and I
realise how late it was, which is why we have worn it every day. The colour is perfect
didn't turn our music down. too as it matches my new shoes.

E. Thank you for being so understanding. I K. Thank you once again for remembering
promise that this won't happen again. my birthday. I hope to visit you again soon.

F. Sincerely, L. Love,

Tim Brown Eva

1. ........... sign-off 2. ........... subject 3. ........... greeting

4. ........... future intentions 5. ........... explanation 6. ........... reason for writing

B. Below are lines from two more emails. Decide which lines belong in each email,
and write the letter of the line in the correct place.

Subject: Apologies Subject: Many Thanks

Dear Mr Brown Dear Sadie

1. ........... 4. ...........

2. ........... 5. ...........

3. ........... 6. ...........

Regards, Love,

Joe Brown Ian

a. We had a lovely evening and enjoyed the delicious food. You really are an excellent cook.

b. I promise this won't happen again. I will buy you some new flowers.

c. I am writing to thank you for having us over for dinner last weekend.

d. I am writing to apologise for yesterday's accident in which my dog ate your flowers.

e. I hope to see you again soon. You and Jim must come to our place next time for a barbecue.

f. I did not realise Spot was outside and had jumped into your garden. He's usually very good.

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 EMAILING

WORKSHEETS, ACTIVITIE S & GA ME S Sorry and Thanks

C. Complete the two emails with the words below.

look thank Professor promise sorry Linda please problems

Subject: Big Thanks! Subject: Apologies

Dear (1) ...................... Dear (5) ...................... Lee

I am writing to (2) ...................... you for I am very (6) ...................... for not giving
taking care of the children last weekend. you my assignment on time.

It was so kind of you to (3) ......................
after them. They had a very good time.
(4) ...................... let me know if you ever
need me to look after baby Joe. Hope to see
you soon.
I was having (7) ...................... with my
computer, so I was unable to send it to you
yesterday.
I (8) ...................... this won't happen
again. Thank you for being so understanding.

Sincerely, Regards,

Lou Mia Smith

D. Read the six emails in this worksheet and write the sender's name in the sentences.

1. ............... apologises for their pet. 4. ............... apologises for making noise.

2. ............... thanks someone for child care. 6. ............... had a problem with a machine.

3. ............... thanks someone for a meal. 7. ............... is happy with a gift.

E. Read the instructions and write two emails in the boxes below.

a. Your aunt has just sent you $30 for your birthday. Write her an email to thank her for it.

b. While playing football in the garden, you accidentally kicked the ball through your neighbour's
window and broke it. Write them an email of apology.

a. Subject: b. Subject:

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