Classification: Reference: Date:

BT02-029 NTB02-093 September 5, 2002

2002 ALTIMA; RATTLE IN REAR DOOR WHEN CLOSING

APPLIED VEHICLE: 2002 Altima (L31)

SERVICE INFORMATION

If a 2002 Altima has a rattle from the rear door when closing, check to see if the sound is
coming from the window regulator area. If it is, follow the Service Procedure in this bulletin.

SERVICE PROCEDURE
1. Remove the incident window side door panel. Then remove the top portion of the
plastic “vapor barrier.” This is to gain access to the top attachment bolts for the window
regulator.

2. Only loosen (do not remove), both top attachment bolts for the window regulator.

3a. Remove the top rear attachment bolt and install one (1) washer, 2mm thick, in between
the window regulator and the inner door panel (see Figure 1).
3b. Then re-install the bolt you removed (see Figure 2).

Close-up view of top attachment bolts:

Rear Front

New washer

Figure 1 Figure 2
4. Re-tighten both top attachment bolts for the window regulator.

5. Close the door and confirm the rattle noise has been eliminated.

6. Reassemble the door/door panel.

7. Confirm the rattle is gone.

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CLAIMS INFORMATION
Submit a Primary Operation (PO) line claim using the following claims coding:
DESCRIPTION OP CODE SYM DIA FRT
Squeak & Rattle Repair – Rear UX1999 ZL 46 (2)
Door - RH (1)
AND/OR
Squeak & Rattle Repair – Rear UX2099 (2)
Door - LH (1)
1. Reference Section "UX – Squeak and Rattle Repairs" of the current Nissan Warranty
Flat Rate Manual for details.
2. Straight Time operation – claim actual hours
3. Do NOT claim any components/repair materials on this claim.

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