Professional Documents
Culture Documents
BRM Error Codes
BRM Error Codes
B006-7457-A000
Issue 1
March 2015
NOTICE
This is a contractual document. It contains important warning and confers important legal rights and obligations. You are advised
to read it carefully.
It is the responsibility of the customer to assure that all installation preparations are complete and in compliance with all specifications
and requirements of NCR and all applicable national, state, or local codes, regulations and laws.
It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become
available. NCR, therefore, reserves the right to change specifications without prior notice.
All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances,
photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR
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© 2015
By NCR Corporation
Duluth, Georgia U.S.A.
All Rights Reserved
Page 1 of 230
Confidential
GLORY
GTS20204-d:2010-04-01
Confidential Page 2 of 230
Record of Revision
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Contents
1. SCOPE ......................................................................................................................................... 8
3. PRECONDITION ......................................................................................................................... 8
1. Scope
This document describes the error codes for the BRM-10 Bunch Recycling Module.
3. Precondition
For the understanding of this document, reference to the following documents may be required.
- BRM-10 ProductSpecifications (TMB1-H339)
- BRM-10 RAS_Specifications (TMB6-7949)
One error code consists of 4 digits hexadecimal code. The first two digits represent the unit which the error
occurred, and other two digits represent the content of the error. Second digit is used for both (Unit Number and
Error content).
X X X X
Unit Number Error content
Unit Number
When an error occurs, an error code is displayed on the seven segment display.
The Characters of 0 to 9 and A to F used for an error code are displayed as following graphics on the seven
segment display.
0 1 2 3 4 5 6 7 8 9 A B C D E F
“Err” as error code existence and error code will be alternately displayed per 500ms as Figure 1 shows below.
500ms
Error code
(Phenomenon) Remaining banknotes Visually check if any banknote Remove banknotes or Reset
1001 DMA1(Stage 1) malfunction E E
[Stage] or foreign material or foreign material remains. foreign material.
Failure of stage moving action. Dirty or damaged Visually check the sensor. Clean/replace the sensor.
1002 DMA2(Stage 2) malfunction [Lift up] E E
sensor
Failure of lift up action. Unplugged connector, Continuity check Plug connectors correctly.
1003 DMA3(Stage 3) malfunction [Lift down] E E
broken wire Repair/replace wires.
Failure of lift down action. Defective sensor Adjust the sensor with RAS Replace the sensor.
1004 DMA4(Stage 4) malfunction E E
[6012xx].
(Detected condition) Defective motor Check the operation of motor. Replace the motor
1005 DMA5(Lift Down) malfunction [Stage] RAS [Stage :1101-1104] E E
During the stage moving operation, RAS [Lift :110F]
target sensor is not blocked or cleared Malfunction of Upper Replace Upper CPU board.
1006 DMA5(Lift Up) malfunction by motion of the stage within fixed I E
CPU board
time.
[Lift up]
During the lift up operation, the
sensor (PIA7) is not cleared by
motion of the lift within fixed time.
[Lift down]
During the lift down operation, the
sensor (PIA7) is not blocked by
motion of the stage within fixed time.
(Checked when)
[Stage]
During the ‘stage moving’ operation.
[Lift]
During of the ‘lift moving’ operation.
SMA1(Deposit Feed) (Phenomenon) Remaining banknotes or Visually check if any banknote Remove banknotes or Reset
1007 E E
malfunction Failure in adjusting feed position. foreign material or foreign material remains. foreign material.
BMJ3(Dispense Feed) Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
1008 (Detected condition) E E
malfunction
During the feed position adjustment Unplugged connector, Continuity check Plug connectors correctly.
operation, the target sensor is not blocked broken wire Repair/replace wires.
within fixed time. Defective sensor Adjust the sensor with RAS Replace the sensor.
[6012xx].
(Checked when) Defective motor Check the operation of motor. Replace the motor
Proccess of ‘Operational commands’. RAS [SMA1 :1115-1118]
RAS [BMJ3 : 100D-1012]
Error Code T arget Sensor Malfunction of Upper Replace Upper CPU board.
CPU board
1007 PIA6
1008 PIA9
Feed malfunction (Phenomenon) Remaining banknotes or Visually check if any banknote Remove banknotes or Reset
1009 - E
(Deposit Feed) Banknotes do not send out. foreign material or foreign material remains. foreign material.
Feed malfunction Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
100A - E
(Dispense Feed) (Detected condition)
[Deposit Feed] Mismatch in optical Visually check that the sensor is Install the sensor correctly.
PSA4L/R,5L/C/R,9L/R (deposit area axes correctly installed.
remaining note sensor) is blocked, but Unplugged connector, Continuity check Plug connectors correctly.
note is not fed within 1000ms. broken wire Repair/replace wires.
[Dispense Feed] Improper sensor Check the sensor output with Adjust the sensor with
PSA2,3L/R,6L/C/R,10 (dispense area adjustment RAS [6412xx]. RAS [6012xx].
remaining note sensor) is blocked, but Defective sensor Adjust the sensor with RAS Replace the sensor.
note is not fed within 5000ms. [6012xx].
Defective motor Check the operation of motor. Replace the motor
(Checked when)
RAS [SMA1 :1115-1119]
Process of RAS [0103/0104/0Bxx].
RAS [BMJ3 : 100D-1012]
Malfunction of Upper Replace Upper CPU board.
CPU board
(Phenomenon) Remaining banknotes or Visually check if any banknote Remove banknotes or Reset
100B SMA1 rotation error - E
The motor does not rotate. foreign material or foreign material remains. foreign material.
Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
(Detected condition) Unplugged connector, Continuity check Plug connectors correctly.
During the rotation of the motor, the broken wire Repair/replace wires.
sensor (PIA6) is not blocked for 300ms. Defective motor Check the operation of motor. Replace the motor
RAS [1115-1118]
(Checked when) Malfunction of Upper Replace Upper CPU board.
Process of RAS [1115-1118]. CPU board
(Phenomenon) Remaining banknotes Visually check if any banknote Remove banknotes or Reset
1011 PSA5L E E
Banknote stays on the sensor. or foreign material or foreign material remains. foreign material.
Dirty or damaged Visually check the sensor. Clean/replace the sensor.
1012 PSA5C (Detected condition) E E
sensor
During the check of transport operation, Mismatch in optical Visually check that the sensor is Install the sensor correctly.
1013 PSA5R the sensor is blocked. E E
axes correctly installed.
Unplugged connector, Continuity check Plug connectors correctly.
1014 PSA6L (Checked when) E E
broken wire Repair/replace wires.
Process of ‘Operational commands’. Improper sensor Check the sensor output with Adjust the sensor with RAS
1015 PSA6C E E
adjustment RAS [6412xx]. [6012xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
1016 PSA6R E E
[6012xx].
Malfunction of Upper Replace Upper CPU board.
CPU board
1301 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
1302 HardwareRev set error The data in an EEPROM are not inisialized. [2AFFFF]. by On-line RAS. - E
(Serial No)
(Detected condition) On-line RAS [9512FF]
The data in an EEPROM is not set default (HardwareRev)
value. On-line RAS [9612FF]
(Checked when)
All of shipping preparation setting
Malfunction of Upper Replace Upper CPU board.
finalized.
CPU board.
1401 EEPROM data error (Phenomenon) Malfunction of Upper Replace Upper CPU board Power
E E
[Data error] CPU board off/on
1402 EEPROM write error The data in an EEPROM are abnormal and & E E
no recovery can be made. Reset
[Write error]
1. Writing data into an EEPROM is not
completed.
2. Writing data into an EEPROM corrupted.
(Detected condition)
[Data error]
The main data for the EEPROM write does
not match its mirror data (reverted main
data), and the sub data does not match its
mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.
(Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Reset
1A61 Banded note detection incomplete I E
Process is not completed broken wire Continuity check Repair/replace wires.
Preprocession for banded note Malfunction of Camera Replace of Pocket unit.
1A62 (Detected condition) - E
detection incomplete CPU board
1A63 Fake shutter detection incomplete [Banded note detection] I E
1A64 Pocket guide detection incomplete Process of banded note detection is I E
1A65 Jpeg compression incomplete abnormal end or not completed within I E
1A66 Light adjustment incomplete the specified period of time. - E
[Preprocession for banded note
1A67 Scanning incomplete I E
detection]
1A68 Image capture retry over Preprocession for banded note detection I E
is abnormal end or not completed
within the specified period of time.
[Fake shutter detection]
Process of fake shutter detection is
abnormal end or not completed within
the specified period of time.
[Pocket guide detection]
Process of pocket guide detection is
abnormal end or not completed within
the specified period of time.
[Jpeg compression]
Process of Jpeg compression is
abnormal end or not completed within
the specified period of time.
[Light adjustment]
Process of Light adjustment is
abnormal end or not completed within
the specified period of time.
[Scanning]
Process of Scanning is abnormal end or
not completed within the specified
period of time.
[Image capture]
Process of Image capture is abnormal
end or not completed within the
specified period of time.
(Checked when)
Refer to [AppendixⅢ]
(Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Reset
1A69 Adjust in the process of camera I E
Process is not completed broken wire Continuity check Repair/replace wires.
Malfunction of Camera Replace of Pocket unit.
1A6A Command request incomplete (Detected condition) I E
CPU board
[Adjust in the process of camera]
Image correction in the process of
camera is abnormal end or not
completed within the specified period
of time.
[Command request incomplete]
Camera CPU detects bad program
sequence.
(Checked when)
Refer of [AppendixⅢ]
(Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Power
1A6B Camera busy error I E
Process is not completed broken wire Continuity check Repair/replace wires. off/on
Malfunction of Camera Replace of Pocket unit. &
(Detected condition) CPU board Reset
Process of camera program is abnormal
end or not completed within the
specified period of time.(5sec)
(Checked when)
Refer of [AppendixⅢ]
(Checked when)
The error is checked only RAS.
(Checked when)
Refer to [AppendixⅢ]
(Phenomenon) Mismatch the reference Visually check that the reference Install the reference board Reset
1B2F Bad contrast Check of contrast failure. board. board is correctly installed. correctly, and execute RAS - E
[C103].
(Detected condition) Unset of the Camera. Visually check the Camera. Replace of Pocket unit, and
At check of contrast, the contrast level execute RAS [C102→C103].
run off the adjustment range. Camera shutter broken. Check the Camera shutter with Replace of Pocket unit.
RAS [1040].
(Checked when) Malfunction of Camera Replace of Pocket unit.
The error is checked only RAS. CPU board
(Detected condition)
[Data error]
The main sum data written in the EEPROM
does not match its calculated sum data, and
the sub sum data written in the EEPROM
does not match its calculated sum data.
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
Refer to [AppendixⅢ]
(Phenomenon) Unplugged connector, Visual check of connector, Power OFF and plug Power
1E21 CNLED Connector is unplugged or almost broken wire Continuity check connectors correctly. off/on I E
unplugged. Repair/replace wires. &
Malfunction of Camera Replace of Pocket unit. Reset
(Detected condition) CPU board
It is detected that the connector is
unplugged for 50 to 60ms continuously.
(Checked when)
All times.
(Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Reset
1F01 Camera register writing I E
Writing data into the camera register broken wire Continuity check Repair/replace wires.
corrupted. Malfunction of Camera Replace of Pocket unit.
CPU board
(Detected condition)
The data written in the camera register
does not match its read out data.
(Retry 3times)
(Checked when)
Refer to [AppendixⅢ]
(Phenomenon) Malfunction of Camera Replace of Pocket unit. Reset
1F02 LED driver register writing I E
Writing data into the LED register CPU board
corrupted.
(Detected condition)
During the data written in the LED
register, an abnormal condition is
detected.
(Retry 3times)
(Checked when)
Refer to [AppendixⅢ]
(Phenomenon) Mismatch the reference Visually check that the reference Install the reference board Reset
1F03 Rib range error Value of the rib range corrupted. board. board is correctly installed. correctly, and execute RAS I E
[C102].
(Detected condition) Unset of the Camera. Visually check the Camera. Replace of Pocket unit, and
Process of the rib range value execute RAS [C102].
computation, the value corrupted. Camera shutter broken. Check the Camera shutter with Replace of Pocket unit.
RAS [1040].
(Checked when) Malfunction of Camera Replace of Pocket unit.
Refer to [AppendixⅢ] CPU board
(Phenomenon) Mismatch the reference Visually check that the reference Install the reference board Reset
1F04 Banded note detection area Area of banded note detection corrupted. board. board is correctly installed. correctly, and execute RAS I E
[C102].
(Detected condition) Unset of the Camera. Visually check the Camera. Replace of Pocket unit, and
Process of the banded note detection area execute RAS [C102].
computation, the area corrupted. Camera shutter broken. Check the Camera shutter with Replace of Pocket unit.
RAS [1040].
(Checked when) Malfunction of Camera Replace of Pocket unit.
Refer of [AppendixⅢ] CPU board
(Checked when)
Refer of [AppendixⅢ]
(Checked when)
Refer of [AppendixⅢ]
(Checked when)
At all times while the machine is
occupied.
(Checked when)
P-ON
Process of ‘Clear command’.
Process of ‘Check Transport command’.
Process of ‘Open Shutter command’.
(Phenomenon) Metal detection sensor Adjust the sensor with RAS Reset I E
1D52 Lower Coil nothing default
Unstable sensor output. is not adjusted. [B01x].
Malfunction of AMP Replace of Pocket unit.
(Detected condition) board
Nothing a default value of the lower
coil.
(Checked when)
‘Clear command’ is successffly
completed.
Process of ‘Open Shutter command’.
(Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Reset - E
1D54 Lower Coil gain value
Unstable sensor output. broken wire Continuity check Repair/replace wires.
Malfunction of AMP Replace of Pocket unit.
(Detected condition) board
At sensor adjustment, as the sensor
level is unstable, it is not possible to
make the sensor output stay within
the adjustment range.
(Checked when)
Process of RAS [B012].
Temperature sensor (Phenomenon) Malfunction of AMP Replace of Pocket unit. Reset I E
1D55
malfunction AMP board broken. board
(Checked when)
Process of ‘Open Shutter command’.
(Phenomenon) A banknote or foreign Visually check the transport path. Remove banknotes or Reset
2001 BMJ1 rotation error Motor rotates at the speed out of the material blocks the foreign material. E E
specified range. transport path.
Unplugged connector, Continuity check Plug connectors correctly.
2002 BMJ2 rotation error (Detected condition) E E
broken wire Repair/replace wires.
1. The rotational speed of motor does Defective motor Check the operation of motor. Replace the motor
2003 BMJ3 rotation error not reach the constant level within E E
RAS [1005-1010]
3000ms after motor is turned on. Malfunction of Upper Replace Upper CPU board.
(Retry: 3 times) CPU board
2. During the stable operation, lock
signal of motor is continuously in the
abnormal state ("High") for 300ms.
3. The motor is turned off, but it is
runnig. (over 500mm/s)
(Checked when)
1. Motor is being activated.
2. Motor is operated in constant speed.
3. Motor output stop signal.
(Phenomenon) A banknote or foreign Visually check the transport path. Remove banknotes or Reset
SMC1(3 way Diversion)
2004 Failure in adjusting SMC1 to its home material blocks the foreign material. E E
malfunction
position (position where PIC1 is cleared) transport path.
Unplugged connector, Continuity check Plug connectors correctly.
(Detected condition) broken wire Repair/replace wires.
Though the home position adjustment Defective SMC1 Check the operation of SMC1 by Replace SMC1.
operation, PIC1 (SMC1 home position RAS [1120-1122].
detection) is not blocked condition. Defective PIC1 Check the sensor by RAS [2009]. Replace the sensor.
(Retry: once) Malfunction of Upper Replace Upper CPU board.
CPU board
(Checked when)
During adjusting SMC1 to its home
position
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
2011 PSC1 E E
Banknote stays on the sensor. foreign material foreign material remains. foreign material.
2012 PSC2C Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. E E
(Detected condition) Mismatch in optical Visually check that the sensor is Install the sensor correctly.
2013 PSC2S During the check of transport operation, E E
axes correctly installed.
the sensor is blocked. Unplugged connector, Continuity check Plug connectors correctly.
2014 PSC3C E E
broken wire Repair/replace wires.
(Checked when) Improper sensor Check the sensor output with Adjust the sensor with RAS
2015 PSC3S Process of ‘Check Transport command’. E E
adjustment RAS [6411xx]. [6011xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
2016 PSC4 E E
[6011xx].
Malfunction of Upper Replace Upper CPU board.
2017 PSC5 E E
CPU board
2018 PSF8C E E
2019 PSF8S E E
201A PSF9C E E
201B PSF9S E E
(Phenomenon) The unit is not set Visual check the unit set Set the unit correctly. Reset
Upper Module improper
2171 Unit is unset or almost unset. properly. condition. E E
set
Upper Transport (front) (Detected condition) Unplugged connector, Visual check of connector, Plug connectors correctly.
2172 It is detected that the unit is unset for 50 E E
open broken wire. Continuity check. Repair/replace wires.
Upper Transport (dispense) to 60ms continuously. Malfunction of Upper Replace Upper CPU board.
2173 E E
open CPU board
Upper Transport (rear) (Checked when)
2174 Proccess of ‘Operational commands’. E E
open
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
2181 SMC1 E E
During transport operation, sensor is foreign material foreign material remains. foreign material.
2182 SDF1 untimely blocked. Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. E E
Mismatch in optical Visually check that the sensor is Install the sensor correctly.
2183 RSC1 E E
(Detected condition) axes correctly installed.
When there has diverter between Unplugged connector, Continuity check Plug connectors correctly.
2184 SDC1 sensors, although the previous E E
broken wire Repair/replace wires.
(upstream) sensor is blocked, the sensor Improper sensor Check the sensor output with Adjust the sensor with RAS
(downstream) is not blocked on the adjustment RAS [6411xx]. [6011xx].
transport path. Defective sensor Adjust the sensor with RAS Replace the sensor.
[6011xx].
(Checked when) Defective diverter Check the diverter with RAS. Replace the diverter.
Refer to [AppendixⅣ] RAS [SMC1:1120FF-1122FF]
RAS [SDF1:102CFF]
RAS [RSC1:1022FF]
RAS[SDC1:1024FF]
Malfunction of Upper Replace Upper CPU board.
CPU board
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡa) Sensor On/Off
check]
(Phenomenon) The unit is not set Visual check the unit set Set the unit correctly. Reset
2671 Bridge Transport door open E E
Unit is unset or almost unset. properly. condition.
Unplugged connector, Visual check of connector, Plug connectors correctly.
(Detected condition) broken wire. Continuity check. Repair/replace wires.
It is detected that the unit is unset for 50 Malfunction of Upper Replace Upper CPU board.
to 60ms continuously. CPU board
(Checked when)
Proccess of ‘Operational commands’.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
2A01 SMF1 Position error E E
Failure in adjustment of centralized guide foreign material foreign material remains. foreign material.
to its home position. Unplugged connector, Continuity check Plug connectors correctly.
2A02 SMF2 Position error E E
broken wire Repair/replace wires.
(Detected condition) Defective motor Check the operation of motor. Replace the motor
2A03 SMF3 Position error During of adjusting its home position, the E E
RAS [1130-1133]
target sensor (PIFx) is not blocked within Defective sensor Check the sensor with RAS Replace the sensor.
2A04 SMF4 Position error 1000ms. E E
[2000 or 2014].
(Retry 3 times) Malfunction of Upper Replace Upper CPU board.
CPU board
(Checked when)
During of adjusting its home position.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
2A05 SMF1 Centralization error E E
Detect the step out of centralized guide foreign material foreign material remains. foreign material.
motor. Unplugged connector, Continuity check Plug connectors correctly.
2A06 SMF2 Centralization error E E
broken wire Repair/replace wires.
(Detected condition) Defective motor Check the operation of motor. Replace the motor
2A07 SMF3 Centralization error During the centralized operation, the E E
RAS [1130-1133]
target sensor (PIFx) is not changed. Defective sensor Check the sensor with RAS Replace the sensor.
2A08 SMF4 Centralization error E E
[2000 or 2014].
(Checked when) Malfunction of Upper Replace Upper CPU board.
Process of ‘Test Actuator command’ CPU board
Process of RAS
[1130-1133][1230-1231][0703]
Transport direction (Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
2A09 E E
switching error Failure of the transport direction foreign material foreign material remains. foreign material.
switching. Unplugged connector, Continuity check Plug connectors correctly.
broken wire Repair/replace wires.
(Detected condition) Defective motor Check the operation of motor. Replace the motor
After DMF1 motor started, the target RAS [DMS1:1136]
sensor (PIF5 or PIF6) is not changed Defective sensor Check the sensor with RAS Replace the sensor.
over 800ms. [2000 or 2014].
Malfunction of Upper Replace Upper CPU board.
(Checked when) CPU board
During the operation of the transport
direction switching.
Centralization Transport (Phenomenon) The unit is not set Visual check the unit set Set the unit correctly. Reset
2B71 E E
door open Unit is unset or almost unset. properly. condition.
Unplugged connector, Visual check of connector, Plug connectors correctly.
(Detected condition) broken wire. Continuity check. Repair/replace wires.
It is detected that the unit is unset for 50 Malfunction of Upper Replace Upper CPU board.
to 60ms continuously. CPU board
(Checked when)
Proccess of ‘Operational commands’.
2D01 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
2D02 HardwareRev set error The data in an EEPROM are not inisialized. [2AFFFF]. by On-line RAS. - E
(Serial No)
(Detected condition) On-line RAS [9512FF]
The data in an EEPROM is not set default (HardwareRev)
value. On-line RAS [9612FF]
(Checked when)
All of shipping preparation setting
Malfunction of Upper Replace Upper CPU board.
finalized.
CPU board.
2E01 EEPROM data error (Phenomenon) Malfunction of Upper Replace Upper CPU board Power
E E
[Data error] CPU board off/on
2E02 EEPROM write error The data in an EEPROM are abnormal and & E E
no recovery can be made. Reset
[Write error]
1. Writing data into an EEPROM is not
completed.
2. Writing data into an EEPROM corrupted.
(Detected condition)
[Data error]
The main data for the EEPROM write does
not match its mirror data (reverted main
data), and the sub data does not match its
mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.
(Phenomenon) A banknote or foreign Visually check the transport path. Remove banknotes or Reset
3001 DMG1(Drum) malfunction Motor rotates at the speed out of the material blocks the foreign material. E E
specified range. transport path.
Unplugged connector, Continuity check Plug connectors correctly.
(Detected condition) broken wire Repair/replace wires.
During the stable operation, lock signal Defective motor Check the operation of motor. Replace the motor
of motor is continuously in the abnormal RAS [1010-1014]
state for 200ms. Malfunction of Upper Replace Upper CPU board.
CPU board
(Checked when)
Motor is operated in constant speed.
(Phenomenon) A banknote or foreign Visually check the transport path. Remove banknotes or Reset
3002 BMG1 malfunction Motor rotates at the speed out of the material blocks the foreign material. E E
specified range. transport path.
Unplugged connector, Continuity check Plug connectors correctly.
(Detected condition) broken wire Repair/replace wires.
1. The rotational speed of motor does not Defective motor Check the operation of motor. Replace the motor
reach the constant level within 3000ms RAS [1010-1014]
after motor is turned on. Malfunction of Upper Replace Upper CPU board.
(Retry: 3 times) CPU board
2. During the stable operation, lock
signal of motor is continuously in the
abnormal state ("High") for 300ms.
3. The motor is turned off, but it is
runnig. (over 500mm/s)
(Checked when)
1. Motor is being activated.
2. Motor is operated in constant speed.
3. Motor output stop signal.
3005 Tape end (Phenomenon) Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. Reset E E
[Tape end] Unplugged connector, Continuity check Plug connectors correctly.
3006 Tape seal Tape end seal detects. E E
broken wire Repair/replace wires.
[Tape seal] Defective sensor Adjust the sensor with RAS Replace the sensor.
Tape seal sensor (PSG2) blocked. [6013xx].
(Detected condition) Malfunction of Upper Replace Upper CPU board.
[Tape end] CPU board
During the tape rolling operation, the
sensor (PSG2) detects a tape end seal.
[Tape seal]
During the DMG1 operation, the sensor
(PSG2) blocked continuously for 300ms.
(Checked when)
[Tape end]
Proccess of ‘Clear command’.
Proccess of ‘CounItem command’.
[Tape seal]
DMG1 motor is being activated.
3007 Abonormal set position (Phenomenon) Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. Reset E E
Failure in adjusting tape position. Mismatch in optical Visually check that the sensor is Install the sensor correctly.
axes correctly installed.
(Detected condition) Unplugged connector, Continuity check Plug connectors correctly.
During the tape position adjustment broken wire Repair/replace wires.
operation, the sensor (PSG2) is not Defective sensor Adjust the sensor with RAS Replace the sensor.
changed within fixed time. (2000ms) [6013xx].
Defective motor Check the operation of motor. Replace the motor
(Checked when) RAS [1010-1014]
Proccess of ‘Clear command’. Malfunction of Upper Replace Upper CPU board.
Proccess of ‘Store command’. CPU board
Tape Reel Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
3008 (Phenomenon) E E
malfunction(PIG2) foreign material foreign material remains. foreign material.
Tape Reel The tape reel rolls speed out of the Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
3009 specified range. E E
malfunction(PIG4)
Tape Reel Unplugged connector, Continuity check Plug connectors correctly.
300A (Detected condition) E E
malfunction(PIG5) broken wire Repair/replace wires.
During the DMG1 operation, the tape
Defective sensor Adjust the sensor with RAS Replace the sensor.
reel rolls under the fixed value of the
[6013xx].
standard speed.
Malfunction of Upper Replace Upper CPU board.
(Checked when) CPU board
DMG1 motor is being activated.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
3011 PSG1C E E
Banknote stays on the sensor. foreign material foreign material remains. foreign material.
3012 PSG1S Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. E E
(Detected condition) Mismatch in optical Visually check that the sensor is Install the sensor correctly.
During the check of transport operation, axes correctly installed.
the sensor is blocked. Unplugged connector, Continuity check Plug connectors correctly.
broken wire Repair/replace wires.
(Checked when) Improper sensor Check the sensor output with Adjust the sensor with RAS
Process of ‘Check Transport command’. adjustment RAS [6413xx]. [6013xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
[6013xx].
Malfunction of Upper Replace Upper CPU board.
CPU board
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
3081 Staying on sensor(PSG1) E E
[Staying on sensor] foreign material foreign material remains. foreign material.
3082 Bill interval(PSG1) The sensor (PSG1) is blocked over fixed Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. E E
time. Mismatch in optical Visually check that the sensor is Install the sensor correctly.
3083 Bill timing (early) E E
[Bill interval] axes correctly installed.
The sensor (PSG1) is not blocked Unplugged connector, Continuity check Plug connectors correctly.
3084 Bill timing (later) E E
[Bill timing early] broken wire Repair/replace wires.
Bill is detected earlier than expected. Improper sensor Check the sensor output with Adjust the sensor with RAS
[Bill timing later] adjustment RAS [6413xx]. [6013xx].
Bill is detected later than expected. Defective sensor Adjust the sensor with RAS Replace the sensor.
[6013xx].
(Detected condition) Malfunction of Upper Replace Upper CPU board.
[Staying on sensor] CPU board
Banknotes on the sensor (PSG1) cannot
pass through there within fixed time.
[Bill interval]
During the trnaport operation, the sensor
(PSG1) is not blocked for 2000ms.
[Bill timing early]
Bill is detected 15mm earlier than
expected.
[Bill timing later]
Bill is detected 41mm later than
expected.
(Checked when)
[Staying on sensor]
Process of ‘CountItem command’.
Process of ‘Store command’.
Process of ‘Stack command’.
[Bill interval]
Proccess of ‘Store command.’
[Bill timing early]
Proccess of ‘Store command.’
[Bill timing later]
Proccess of ‘Store command.’
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Phenomenon) The unit is not set Visual check the unit set Set the unit correctly. Reset
3171 Escrow Transport open Unit is unset or almost unset. properly. condition. E E
(Detected condition) Unplugged connector, Visual check of connector, Plug connectors correctly.
It is detected that the unit is unset for 50 broken wire. Continuity check. Repair/replace wires.
to 60ms continuously. Malfunction of Upper Replace Upper CPU board.
CPU board
(Checked when)
Proccess of ‘Operational commands’.
3301 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
3302 HardwareRev set error The data in an EEPROM are not [2AFFFF]. by On-line RAS. - E
inisialized. (Serial No)
(Detected condition) On-line RAS [9013FF]
The data in an EEPROM is not set (HardwareRev)
default value. On-line RAS [9513FF]
(Checked when)
All of shipping preparation setting
finalized.
Malfunction of Upper Replace Upper CPU board.
CPU board.
(Detected condition)
[Data error]
The main data for the EEPROM write
does not match its mirror data (reverted
main data), and the sub data does not
match its mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.
Count mismatch(Bills in (Phenomenon) Dirty or damaged Visually check the sensor. Clean/replace the sensor. Reset
34B1 E E
Escrow are small) [Bills in Escrow are small] sensor
Count mismatch(Bills in The number of bills that actually exist in Unplugged connector, Continuity check Plug connectors correctly.
34B2 Escrow is smaller than the counter value. E E
Escrow are large) broken wire Repair/replace wires.
(Bills in Escrow < Counter value) Defective sensor Adjust the sensor with RAS Replace the sensor.
[Bills in Escrow are large] [6013xx].
The number of bills that actually exist in Malfunction of Upper Replace Upper CPU board.
Escrow is larger than the counter value. CPU board
(Bills in Escrow > Counter value)
(Detected condition)
[Bills in Escrow are small]
Althought escrow detects tape empty,
counter value is not zero.
[Bills in Escrow are large]
Althought escrow does not detect tape
empty, counter value is zero.
(Checked when)
DMG1 motor is being activated of
dispense direction.
(Phenomenon) Upper exception bin is full. Remove notes from the Reset
3571 Upper Exception Bin full - E
Upper exception bin is full. Upper exception bin.
(Detected condition) Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
In the RAS command, the information Mismatch in optical axes Visually check that the sensor Install the sensor correctly.
about full condition of the Upper is correctly installed.
exception bin is ON. Unplugged connector, Continuity check Plug connectors correctly.
(Checked when) broken wire Repair/replace wires.
The error is checked only RAS. Improper sensor Check the sensor output with Adjust the sensor with RAS
adjustment RAS [6411xx]. [6011xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
[6013xx].
Malfunction of Lower Replace Lower CPU board.
CPU board
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
3A11 PSN1 E E
Banknote stays on the sensor. foreign material foreign material remains. foreign material.
Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
(Detected condition) Mismatch in optical Visually check that the sensor is Install the sensor correctly.
During the check of transport operation, axes correctly installed.
the sensor is blocked. Unplugged connector, Continuity check Plug connectors correctly.
broken wire Repair/replace wires.
(Checked when) Improper sensor Check the sensor output with Adjust the sensor with RAS
Process of ‘Check Transport command’. adjustment RAS [6415xx]. [6015xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
[6015xx].
Malfunction of Upper Replace Upper CPU board.
CPU board
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡa) Sensor On/Off
check]
Command error (Phenomenon) Unplugged connector, Continuity check Plug connectors correctly. Reset
4201 E E
(unexecutable) An error is found during communication broken wire Repair/replace wires.
with theLower CPU board. Malfunction of Upper Replace Upper CPU board.
4202 Command Timeup error E E
CPU board
(Detected condition) Malfunction of Lower Replace Lower CPU board.
4203 No response [Command error (unexecutable)] E E
CPU board
4204 Interrupted reception Command unexecutable is reported from E E
4205 Receive data error theLower CPU board. E E
4206 Station address error [Command Timeup error] E E
Command processing is not completed
4207 Response SN error E E
within the specified period of time.
4208 Timeout in transmission [No response] E E
4209 BCC error No response from the Lower CPU board E E
420A Overrun error within the specified period of time. E E
420B Parity error [Interrupted reception] E E
420C Framing error After starting the reception of response from E E
the Lower CPU board, data is not received
for a certain period of time although the
reception is not completed yet.
[Receive data error]
A mismatch between the command in the
response and the request command.
[Station address error]
Receiving a station address value other than
0x01.
[Response SN error]
A mismatch between the serial number of
sent text and the serial number of response.
[Timeout in transmission] [Parity error]
In the communication between the Upper The Upper CPU board issued a reception error interrupt
CPU board and the Lower CPU board, (parity error).
transmission timeout (10ms) is observed. [Framing error]
[BCC error] The Upper CPU board issued a reception error interrupt
The Upper CPU board received BCC data (framing error).
from the Lower CPU board is different from
the calculated BCC value. (Checked when)
[Overrun error] Communicate with the Lower CPU board.
The Upper CPU board issued a reception
error interrupt (overrun error).
(Checked when)
Communicate with the HVD.
(Checked when)
Receiving data from the HVD
(Checked when)
Communicate with the Camera CPU
board.
(Checked when)
Proccess of ‘Operational commands’.
(Phenomenon) Malfunction of Upper Replace Upper CPU board. Reset
4252 Multiple command receive E E
An error is found during communication CPU board
with the Host PC. HostPC has something
problems.
(Detected condition)
BRM-10 received next command from
the Host PC when it is making response
data.
(Checked when)
Communicate with the Host PC.
Note validation data send (Phenomenon) Unplugged connector, Continuity check Plug connectors correctly. Reset
4253 E E
time up An error is found during communication broken wire Repair/replace wires.
with the Host PC. Malfunction of Upper Replace Upper CPU board.
CPU board
(Detected condition) HostPC has something
BRM-10 cannot send any note problems.
validation data within 10 seconds.
(Checked when)
Read stack list command.
4301 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
4302 HardwareRev set error [SerialNo/HardwareRev] [2AFFFF]. by On-line RAS. - E
4303 DipSW set error The data in an EEPROM are not (Serial No) - E
inisialized. On-line RAS [9511FF]
[DipSW] (HardwareRev)
All DipSWs are not initial position. On-line RAS [9611FF]
(Detected condition)
[SerialNo/HardwareRev]
The data in an EEPROM is not set Malfunction of Upper Replace Upper CPU board.
default value. CPU board.
[DipSW]
DipSW setted ON position.
DSW1 : No.6~8
DSW2 : No.1~8
DSW3 : No.1~4
(Checked when)
All of shipping preparation setting
finalized.
(Detected condition)
[Data error]
The main data for the EEPROM write
does not match its mirror data (reverted
main data), and the sub data does not
match its mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.
External flash memory erasing (Phenomenon) Malfunction of Upper Replace Upper CPU board Power
4412 error
E E
Data can not be erased or written into CPU board off/on
External flash memory writing flash memory. &
4414 error
E E
Reset
External flash memory type (Detected condition)
4415 error
E E
[Erasing]
An error is reported when external flash
erasing does not finish within 10s.
[Writing]
An error is reported when external flash
memory write-in of 1 word does not
finish within 210μs.
[Type]
An error is reported when external flash
type is not defined.
(Checked when)
Set data is erased/written in.
4421 CNA1-3 (Phenomenon) Unplugged connector, Visual check of connector, Power OFF and plug Power E E
4422 CNA11-31 Connector is unplugged or almost broken wire Continuity check connectors correctly. off/on E E
4423 CNA12-32 unplugged. [442D] Repair/replace wires. & E E
4424 CNA4 Broken signal line about Reset E E
4425 CND1 (Detected condition) PSF9 sensor E E
It is detected that the connector is Malfunction of Upper Replace Upper CPU board.
4426 CNHL unplugged for 50 to 60ms continuously. I E
CPU board
4427 CNF1-3 E E
(Checked when)
4428 CNF4 At all times E E
4429 CNF5-6 E E
442A CNF7-A E E
442B CNG1-2 E E
442C CNJ2 E E
442D CNJ3-7 E E
442E CNJ4 E E
442F CNEXT E E
4431 CNA42 I E
4432 CNA51 I E
(Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Power
4441 +24V4 E E
Voltage is abnormal. broken wire Continuity check Repair/replace wires. off/on
Defective power supply Replace power supply unit. &
4442 +24V3 (Detected condition) Reset E E
unit
An abnormal condition is detected for Malfunction of Upper Replace Upper CPU board.
4443 +5V2 500to 510ms continuously. E E
CPU board
4444 SD+24V2 E E
4445 +24V2 (Checked when) E E
4446 LED+5V [24V2,24V3(include SD) error] I E
At all times except:
4448 +5V3 E E
- When the door is opened condition.
4449 SD+24V3 - When the Power save processing. E E
[24V4error]
At all times except:
- When the Power save processing.
[5V error]
All times.
(Phenomenon) Unplugged connector of Visual check of connector of the Plug connectors correctly. Reset
4447 Battery low voltage The battery voltage for the Upper unit is the battery. battery. Repair/replace wires. I E
too low. Continuity check.
Malfunction of Battery Replace of Battery on the
(Detected condition) on the Upper CPU Upper CPU board.
A condition to alarm is detected on board.
CHK_BT (battery check terminal). Malfunction of Upper Replace Upper CPU board.
CPU board
(Checked when)
At power-on
Proccess of ‘Clear command’.
(Detected condition)
Recieve 'Reset Start' command while the
machine is occupied
(Checked when)
At all times while the machine is
occupied.
(Checked when)
Process of ‘Count item command’ is
normally completed.
44B2 Counter Incorrect2 (Phenomenon) Programmable mistake Reset E E
Counter data is incorrect. Malfunction of Upper Replace Upper CPU board
CPU board
(Detected condition)
The number of notes is counted in a
transaction, which are not coincident
with the number of notes will be sent to
nomal note location.
(Checked when)
Process of ‘Stack command’ is normally
completed.
44B3 Counter Incorrect3 (Phenomenon) Programmable mistake Reset E E
Counter data is incorrect. Malfunction of Upper Replace Upper CPU board
CPU board
(Detected condition)
The number of notes is counted in a
transaction, which are not coincident
with available counter of the note data.
(Checked when)
Process of ‘Count Item command’ or
‘Stack command’ is normally completed.
44E1 CPLD error (Phenomenon) Malfunction of Upper Replace Upper CPU board Reset E E
CPLD is abnormal. CPU board
(Detected condition)
Process of CPLD cpnfiguration, Upper
CPU board detects abnormal
cpnfiguration data or DONE signal “L”.
(Checked when)
At power-on.
(Checked when)
All times
(Checked when)
Process of ‘Open Shutter comamnd’ or
‘CloseShutter comamnd’ is completed.
(Checked when)
[Forced shutter opened]
Process of ‘Driving actuator’.
[Forced shutter closed]
States of NCR shutter ‘OPEN’.
4C01 Abnormal shutter (Phenomenon) Unplugged connector, Continuity check Plug connectors correctly. Reset
E E
communication An error is found during communication broken wire Repair/replace wires.
with NCR shutter. Malfunction of Upper Replace Upper CPU board.
CPU board
(Detected condition) Malfunction of NCR Replace Shutter.
No response from the NCR shutter within Shutter
the 300ms.
(Retry 3 times)
(Checked When)
Process of ‘Operational command’.
(Phenomenon) A banknote or foreign Visually check the transport path. Remove banknotes or Reset
5001 BMR1 malfunction Motor rotates at the speed out of the material blocks the foreign material. E E
specified range. transport path.
Unplugged connector, Continuity check Plug connectors correctly.
(Detected condition) broken wire Repair/replace wires.
1. The rotational speed of motor does not Defective motor Check the operation of motor. Replace the motor
reach the constant level within 3000ms RAS [1070-1073]
after motor is turned on. (Retry: 3 Malfunction of Lower Replace Lower CPU board.
times) CPU board
2. During the stable operation, lock
signal of motor is continuously in the
abnormal state ("High") for 300ms.
3. The motor is turned off, but it is
runnig. (over 500mm/s)
(Checked when)
1. Motor is being activated.
2. Motor is operated in constant speed.
3. Motor output stop signal.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
5011 PSR1S E E
Banknote stays on the sensor. foreign material foreign material remains. foreign material.
5012 PSR1C Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. E E
(Detected condition) Mismatch in optical Visually check that the sensor is Install the sensor correctly.
5013 PSR2 During the check of transport operation, E E
axes correctly installed.
the sensor is blocked. Unplugged connector, Continuity check Plug connectors correctly.
5014 PSR3 E E
broken wire Repair/replace wires.
(Checked when) Improper sensor Check the sensor output with Adjust the sensor with RAS
Process of ‘Check Transport command’. adjustment RAS [6421xx]. [6021xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
[6021xx].
Malfunction of Lower Replace Lower CPU board.
CPU board
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡa) Sensor On/Off
check]
(Phenomenon) The unit is not set Visual check the unit set Set the unit correctly. Reset
Lower Module improper
5170 Unit is unset or almost unset. properly. condition. E E
set
(Detected condition) Unplugged connector, Visual check of connector, Plug connectors correctly.
5171 Lower Transport open It is detected that the unit is unset for 50 E E
broken wire. Continuity check. Repair/replace wires.
to 60ms continuously. Malfunction of Lower Replace Lower CPU board.
CPU board
(Checked when)
Proccess of ‘Operational commands’.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
5181 RSR1 E E
During transport operation, sensor is foreign material foreign material remains. foreign material.
5182 RSR2 untimely blocked. Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. E E
Mismatch in optical Visually check that the sensor is Install the sensor correctly.
5183 RSR3 E E
(Detected condition) axes correctly installed.
When there has diverter between Unplugged connector, Continuity check Plug connectors correctly.
5184 RSR4 sensors, although the previous E E
broken wire Repair/replace wires.
(upstream) sensor is blocked, the sensor Improper sensor Check the transport and the target Adjust the transport and the
5185 RSR5 (downstream) is not blocked on the adjustment cassette sensor output with RAS target cassette sensor with E E
transport path. [64xxxx]. RAS [60xxxx].
Defective sensor Adjust the transport and the target Replace the sensor.
(Checked when) cassette sensor with RAS
Refer to [AppendixⅣ] [60xxxx].
Defective diverter Check the diverter with RAS. Replace the diverter.
RAS [RSR1:1094FF]
RAS [RSR2:1096FF]
RAS [RSR3:1098FF]
RAS [RSR4:109AFF]
RAS [RSR5:109CFF]
Malfunction of Lower Replace Lower CPU board.
CPU board
(Phenomenon) A banknote or foreign Visually check the transport path. Remove banknotes or Reset
5501 BMS1 rotation error Motor rotates at the speed out of the material blocks the foreign material. E E
specified range. transport path.
Unplugged connector, Continuity check Plug connectors correctly.
5502 BMS2 rotation error (Detected condition) E E
broken wire Repair/replace wires.
1. The rotational speed of motor does not Defective motor Check the operation of motor. Replace the motor
reach the constant level within 3000ms RAS [BMS1:1060-1063]
after motor is turned on. (Retry: 3 RAS [BMS2:1064-1067]
times) Malfunction of Lower Replace Lower CPU board.
2. During the stable operation, lock CPU board
signal of motor is continuously in the
abnormal state ("High") for 300ms.
3. The motor is turned off, but it is
runnig. (over 500mm/s)
(Checked when)
1. Motor is being activated.
2. Motor is operated in constant speed.
3. Motor output stop signal.
(Checked when)
Refer to [AppendixⅡa) Sensor On/Off
check]
(Phenomenon) The unit is not set Visual check the unit set Set the unit correctly. Reset
5671 Vertical Transport open Unit is unset or almost unset. properly. condition. E E
(Detected condition) Unplugged connector, Visual check of connector, Plug connectors correctly.
It is detected that the unit is unset for 50 broken wire. Continuity check. Repair/replace wires.
to 60ms continuously. Malfunction of Lower Replace Lower CPU board.
CPU board
(Checked when)
Proccess of ‘Operational commands’.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
5681 RSR6 E E
During transport operation, sensor is foreign material foreign material remains. foreign material.
5682 RST1 untimely blocked. Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. E E
Mismatch in optical Visually check that the sensor is Install the sensor correctly.
5683 RST2 E E
(Detected condition) axes correctly installed.
When there has diverter between Unplugged connector, Continuity check Plug connectors correctly.
sensors, although the previous broken wire Repair/replace wires.
(upstream) sensor is blocked, the sensor Improper sensor Check the transport and the target Adjust the transport and the
(downstream) is not blocked on the adjustment cassette sensor output with RAS target cassette sensor with
transport path. [64xxxx]. RAS [60xxxx].
Defective sensor Adjust the transport and the target Replace the sensor.
(Checked when) cassette sensor with RAS
Refer to [AppendixⅣ] [60xxxx].
Defective diverter Check the diverter with RAS. Replace the diverter.
RAS [RSR6:109EFF]
RAS [RST1:1090FF]
RAS [RST2:1092FF]
Malfunction of Lower Replace Lower CPU board.
CPU board
DMS5 malfunction (Phenomenon) Remaining foreign Visually check if foreign material Remove foreign material. Reset
6001 I E
(Stage up) [Stage up] material. remains.
DMS5 malfunction Failure of stage up action. Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
6002 [Stage down] I E
(Stage down)
DMS9 malfunction Failure of stage down action. Mismatch in optical Visually check that the sensor is Install the sensor correctly.
6003 [Stage positioning] I E
(Stage up) axes correctly installed.
DMS9 malfunction Failure in adjusting store position. Unplugged connector, Continuity check Plug connectors correctly.
6004 I E
(Stage down) broken wire Repair/replace wires.
DMS5 malfunction (Detected condition) Improper sensor Check the sensor output with Adjust the sensor with RAS
6005 [Stage up] I E
(Stage positioning) adjustment RAS [6431xx]. [6031xx].
DMS9 malfunction During the lift up operation, status of Defective sensor Adjust the sensor with RAS Replace the sensor.
6006 target sensor is not blocked by motion of I E
(Stage positioning) [6031xx].
the stage within fixed time.
Defective motor Check the operation of motor. Replace the motor
(Retry 3times)
RAS [DMS5:1144]
[Stage down]
RAS [DMS9:1148]
During the lift down operation, target
sensor is not cleared by motion of the Malfunction of Cassette Replace Cassette CPU board.
stage within fixed time. CPU board.
(Retry 3times) Malfunction of Lower Replace Lower CPU board.
[Stage positioning] CPU board
The target sensor is not cleared by
motion of the stage within fixed time. Error Code T arget Sensor
(Retry 2times) 6001/6002 PIW4
(Checked when) 6003/6004 PIW2
During of the ‘lift moving’ operation.
6005 PIW4 or PSW9
6006 PIW2 or PSW10
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
6011 PSW1S I E
Banknote stays on the sensor. foreign material foreign material remains. foreign material.
6012 PSW1C Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. I E
(Detected condition) Mismatch in optical Visually check that the sensor is Install the sensor correctly.
6013 PSW3S 1. During the check of transport I E
axes correctly installed.
operation, the sensor is blocked. Unplugged connector, Continuity check Plug connectors correctly.
6014 PSW3C I E
broken wire Repair/replace wires.
(Checked when) Improper sensor Check the sensor output with Adjust the sensor with RAS
6015 PSW5S Process of ‘Check Transport command’. I E
adjustment RAS [6431xx]. [6031xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
6016 PSW5C I E
[6031xx].
Malfunction of Cassette Replace Cassette CPU board.
6017 PSW7 I E
CPU board.
Malfunction of Lower Replace Lower CPU board.
CPU board
6301 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
6302 HardwareRev set error The data in an EEPROM are not inisialized. [2AFFFF]. by On-line RAS. - E
(Serial No)
(Detected condition) On-line RAS [9531FF]
The data in an EEPROM is not set default (HardwareRev)
value. On-line RAS [9631FF]
(Checked when)
All of shipping preparation setting
Malfunction of Cassette Replace Cassette CPU board.
finalized.
CPU board.
6401 EEPROM data error (Phenomenon) Malfunction of Cassette Replace Cassette CPU board Power
I E
[Data error] CPU board off/on
6402 EEPROM write error The data in an EEPROM are abnormal and & I E
no recovery can be made. Reset
[Write error]
1. Writing data into an EEPROM is not
completed.
2. Writing data into an EEPROM corrupted.
(Detected condition)
[Data error]
The main data for the EEPROM write does
not match its mirror data (reverted main
data), and the sub data does not match its
mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.
Exception connector1 (Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Reset
6421 I E
unplugged Connector is unplugged or almost broken wire Continuity check Repair/replace wires.
Exception connector2 unplugged. Malfunction of Cassette Replace Cassette CPU board.
6422 I E
unplugged CPU board
(Detected condition)
It is detected that the connector is
unplugged for 50 to 60ms continuously.
(Checked when)
At all times.
DMS1 malfunction [DMS1 Lift Motor Malfunction ] Remaining foreign Visually check if foreign material Remove foreign material. Reset
6501 I E
(Stage up) (Phenomenon) material. remains.
DMS1 malfunction [Stage up] Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
6502 Failure of stage up action. I E
(Stage down)
[Stage down] Mismatch in optical Visually check that the sensor is Install the sensor correctly.
6503 SMS1(feed) malfunction Failure of stage down action. I E
axes correctly installed.
DMS1 malfunction [Stage positioning] Unplugged connector, Continuity check Plug connectors correctly.
6504 Failure in adjusting store position. I E
(Stage positioning) broken wire Repair/replace wires.
Improper sensor Check the sensor output with Adjust the sensor with RAS
(Detected condition) adjustment RAS [6432xx]. [6032xx].
[Stage up] Defective sensor Adjust the sensor with RAS Replace the sensor.
During the lift up operation, the sensor [6032xx].
(PIL3) is not cleared by motion of the
Defective motor Check the operation of motor. Replace the motor
stage within fixed time.
RAS [DMS1:1140]
(Retry 3times)
RAS [SMS1:1074-1077]
[Stage down]
During the lift down operation, the Malfunction of Cassette Replace Cassette CPU board.
sensor (PIL3) is not blocked by motion CPU board.
of the stage within fixed time. Malfunction of Lower Replace Lower CPU board.
(Retry 3times) CPU board
[Stage positioning]
The sensor (PIL2 or PSL4) is not cleared
by motion of the stage within fixed time.
(Retry 2times)
(Checked when)
During of the ‘lift moving’ operation.
(Detected condition)
During the feed motor rotated operation,
the sensor (PIL1) is no state change until
timeout of the detecting timer.
(Checked when)
Process of ‘Clear command’
Process of ‘Check Transport command’.
Process of ’Store command’.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
6511 PSL1 I E
Banknote stays on the sensor. foreign material foreign material remains. foreign material.
6512 PSL2 Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. I E
(Detected condition) Mismatch in optical Visually check that the sensor is Install the sensor correctly.
1. During the check of transport axes correctly installed.
operation, the sensor is blocked. Unplugged connector, Continuity check Plug connectors correctly.
2. Fail to pull the banknotes into the broken wire Repair/replace wires.
cassette. Improper sensor Check the sensor output with Adjust the sensor with RAS
(Retry 3times) adjustment RAS [6432xx]. [6032xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
(Checked when) [6032xx].
Process of ‘Operational commands’.
Malfunction of Cassette Replace Cassette CPU board.
CPU board.
Malfunction of Lower Replace Lower CPU board.
CPU board
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset I E
6561 SMS1 Feed error
Banknotes do not send out from the foreign material foreign material remains. foreign material.
cassette. Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
Mismatch in optical Visually check that the sensor is Install the sensor correctly.
(Detected condition) axes correctly installed.
1. After PSL2 (lift remaining note sensor) Unplugged connector, Continuity check Plug connectors correctly.
detects rising edge (sensor blocked), next broken wire Repair/replace wires.
rising edge does not detected within fixed
Improper sensor Check the sensor output with Adjust the sensor with RAS
time.
adjustment RAS [6432xx]. [6032xx].
2. The sensor (PIL1) is no state change of
Defective sensor Adjust the sensor with RAS Replace the sensor.
motor for100ms.
[6032xx].
3. After state of the cassette fixed empty,
banknotes detected. Defective motor Check the operation of motor. Replace the motor
RAS [1074-1077]
[Retry: 12 times regardless of detected Malfunction of Cassette Replace Cassette CPU board.
condition] CPU board.
Malfunction of Lower Replace Lower CPU board.
(Checked when) CPU board
Process of ’Stack command’.
(Phenomenon) Unsupported notes by Check BV version by RAS[28] Set supported notes in the Reset
6562 Unsupported notes I -
Invalid (category 1, 2, 3 and 5) notes are the BV template cassette
satcked fixed number and over. Installed wrong BV Check BV version by RAS[28] Download correct BV
template template
(Detected condition) Cassette is filled with Check NVD information Set valid notes in the cassette
Invalid (category 1, 2, 3 and 5) notes are invalid notes
satcked from a cassette fixed number and Malfunction of Cassette Replace Cassette CPU board.
over. CPU board.
Malfunction of Lower Replace Lower CPU board.
(Checked when) CPU board
Process of ’Stack command’.
6801 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
6802 HardwareRev set error The data in an EEPROM are not inisialized. [2AFFFF]. by On-line RAS. - E
(Serial No)
(Detected condition) On-line RAS [9532FF]
The data in an EEPROM is not set default (HardwareRev)
value. On-line RAS [9632FF]
(Checked when)
All of shipping preparation setting
Malfunction of Cassette Replace Cassette CPU board.
finalized.
CPU board.
6901 EEPROM data error (Phenomenon) Malfunction of Cassette Replace Cassette CPU board Power
I E
[Data error] CPU board off/on
6902 EEPROM write error The data in an EEPROM are abnormal and & I E
no recovery can be made. Reset
[Write error]
1. Writing data into an EEPROM is not
completed.
2. Writing data into an EEPROM corrupted.
(Detected condition)
[Data error]
The main data for the EEPROM write does
not match its mirror data (reverted main
data), and the sub data does not match its
mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.
Cassette1 connector (Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Reset
6921 I E
unplugged Connector is unplugged or almost broken wire Continuity check Repair/replace wires.
unplugged. Malfunction of Cassette Replace Cassette CPU board.
CPU board
(Detected condition)
It is detected that the connector is
unplugged for 50 to 60ms continuously.
(Checked when)
At all times.
DMS2 malfunction [DMS2 Lift Motor Malfunction ] Remaining foreign Visually check if foreign material Remove foreign material. Reset
7001 I E
(Stage up) (Phenomenon) material remains.
DMS2 malfunction [Stage up] Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
7002 Failure of stage up action. I E
(Stage down)
[Stage down] Mismatch in optical Visually check that the sensor is Install the sensor correctly.
7003 SMS2(feed) malfunction Failure of stage down action. I E
axes correctly installed.
DMS2 malfunction [Stage positioning] Unplugged connector, Continuity check Plug connectors correctly.
7004 Failure in adjusting store position. I E
(Stage positioning) broken wire Repair/replace wires.
Improper sensor Check the sensor output with Adjust the sensor with RAS
(Detected condition) adjustment RAS [6433xx]. [6033xx].
[Stage up] Defective sensor Adjust the sensor with RAS Replace the sensor.
During the lift up operation, the sensor [6033xx].
(PIL6) is not cleared by motion of the
Defective motor Check the operation of motor. Replace the motor
stage within fixed time.
RAS [DMS2:1141]
(Retry 3times)
RAS [SMS2:1078-107B]
[Stage down]
During the lift down operation, the Malfunction of Cassette Replace Cassette CPU board.
sensor (PIL6) is not blocked by motion CPU board.
of the stage within fixed time. Malfunction of Lower Replace Lower CPU board.
(Retry 3times) CPU board
[Stage positioning]
The sensor (PIL5 or PSL8) is not cleared
by motion of the stage within fixed time.
(Retry 2times)
(Checked when)
During of the ‘lift moving’ operation.
(Detected condition)
During the feed motor rotated operation,
the sensor (PIL4) is no state change until
timeout of the detecting timer.
(Checked when)
Process of ‘Clear command’
Process of ‘Check Transport command’.
Process of ’Store command’.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
7011 PSL5 I E
Banknote stays on the sensor. foreign material foreign material remains. foreign material.
7012 PSL6 Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. I E
(Detected condition) Mismatch in optical Visually check that the sensor is Install the sensor correctly.
1. During the check of transport axes correctly installed.
operation, the sensor is blocked. Unplugged connector, Continuity check Plug connectors correctly.
2. Fail to pull the banknotes into the broken wire Repair/replace wires.
cassette. Improper sensor Check the sensor output with Adjust the sensor with RAS
(Retry 3times) adjustment RAS [6433xx]. [6033xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
(Checked when) [6033xx].
Process of ‘Operational commands’.
Malfunction of Cassette Replace Cassette CPU board.
CPU board.
Malfunction of Lower Replace Lower CPU board.
CPU board
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
7061 SMS2 Feed error I E
Banknotes do not send out from the foreign material foreign material remains. foreign material.
cassette. Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
Mismatch in optical Visually check that the sensor is Install the sensor correctly.
(Detected condition) axes correctly installed.
1. After PSL6 (lift remaining note sensor) Unplugged connector, Continuity check Plug connectors correctly.
detects rising edge (sensor blocked), next broken wire Repair/replace wires.
rising edge does not detected within fixed
Improper sensor Check the sensor output with Adjust the sensor with RAS
time.
adjustment RAS [6433xx]. [6033xx].
2. The sensor (PIL4) is no state change of
Defective sensor Adjust the sensor with RAS Replace the sensor.
motor for 100ms.
[6033xx].
3. After state of the cassette fixed empty,
banknotes detected. Defective motor Check the operation of motor. Replace the motor
RAS [SMS2:1078-107B]
[Retry: 12 times regardless of detected Malfunction of Cassette Replace Cassette CPU board.
condition] CPU board.
Malfunction of Lower Replace Lower CPU board.
(Checked when) CPU board
Process of ’Stack command’.
(Phenomenon) Unsupported notes by Check BV version by RAS[28] Set supported notes in the Reset
7062 Unsupported notes I -
Invalid (category 1, 2, 3 and 5) notes are the BV template cassette
satcked fixed number and over. Installed wrong BV Check BV version by RAS[28] Download correct BV
template template
(Detected condition) Cassette is filled with Check NVD information Set valid notes in the cassette
Invalid (category 1, 2, 3 and 5) notes are invalid notes
satcked from a cassette fixed number and Malfunction of Cassette Replace Cassette CPU board.
over. CPU board.
Malfunction of Lower Replace Lower CPU board.
(Checked when) CPU board
Process of ’Stack command’.
7301 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
7302 HardwareRev set error The data in an EEPROM are not inisialized. [2AFFFF]. by On-line RAS. - E
(Serial No)
(Detected condition) On-line RAS [9533FF]
The data in an EEPROM is not set default (HardwareRev)
value. On-line RAS [9633FF]
(Checked when)
All of shipping preparation setting
Malfunction of Cassette Replace Cassette CPU board.
finalized.
CPU board.
7401 EEPROM data error (Phenomenon) Malfunction of Cassette Replace Cassette CPU board Power I E
[Data error] CPU board off/on
7402 EEPROM write error The data in an EEPROM are abnormal and & I E
no recovery can be made. Reset
[Write error]
1. Writing data into an EEPROM is not
completed.
2. Writing data into an EEPROM corrupted.
(Detected condition)
[Data error]
The main data for the EEPROM write does
not match its mirror data (reverted main
data), and the sub data does not match its
mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.
Cassette2 connector (Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Reset I E
7421
unplugged Connector is unplugged or almost broken wire Continuity check Repair/replace wires.
unplugged. Malfunction of Cassette Replace Cassette CPU board.
CPU board
(Detected condition)
It is detected that the connector is
unplugged for 50 to 60ms continuously.
(Checked when)
At all times.
DMS3 malfunction [DMS3 Lift Motor Malfunction ] Remaining foreign Visually check if foreign material Remove foreign material. Reset
7501 I E
(Stage up) (Phenomenon) material remains.
DMS3 malfunction [Stage up] Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
7502 Failure of stage up action. I E
(Stage down)
[Stage down] Mismatch in optical Visually check that the sensor is Install the sensor correctly.
7503 SMS3(feed) malfunction Failure of stage down action. I E
axes correctly installed.
DMS3 malfunction [Stage positioning] Unplugged connector, Continuity check Plug connectors correctly.
7504 Failure in adjusting store position. I E
(Stage positioning) broken wire Repair/replace wires.
Improper sensor Check the sensor output with Adjust the sensor with RAS
(Detected condition) adjustment RAS [6434xx]. [6034xx].
[Stage up] Defective sensor Adjust the sensor with RAS Replace the sensor.
During the lift up operation, the sensor [6034xx].
(PIL9) is not cleared by motion of the
Defective motor Check the operation of motor. Replace the motor
stage within fixed time.
RAS [DMS3:1142]
(Retry 3times)
RAS [SMS3:107C-107F]
[Stage down]
During the lift down operation, the Malfunction of Cassette Replace Cassette CPU board.
sensor (PIL9) is not blocked by motion CPU board.
of the stage within fixed time. Malfunction of Lower Replace Lower CPU board.
(Retry 3times) CPU board
[Stage positioning]
The sensor (PIL8 or PSL12) is not
cleared by motion of the stage within
fixed time.
(Retry 2times)
(Checked when)
During of the ‘lift moving’ operation.
(Detected condition)
During the feed motor rotated operation,
the sensor (PIL7) is no state change until
timeout of the detecting timer.
(Checked when)
Process of ‘Clear command’
Process of ‘Check Transport command’.
Process of ’Store command’.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
7511 PSL9 I E
Banknote stays on the sensor. foreign material foreign material remains. foreign material.
7512 PSL10 Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. I E
(Detected condition) Mismatch in optical Visually check that the sensor is Install the sensor correctly.
1. During the check of transport axes correctly installed.
operation, the sensor is blocked. Unplugged connector, Continuity check Plug connectors correctly.
2. Fail to pull the banknotes into the broken wire Repair/replace wires.
cassette. Improper sensor Check the sensor output with Adjust the sensor with RAS
(Retry 3times) adjustment RAS [6434xx]. [6034xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
(Checked when) [6034xx].
Process of ‘Operational commands’.
Malfunction of Cassette Replace Cassette CPU board.
CPU board.
Malfunction of Lower Replace Lower CPU board.
CPU board
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
7561 SMS3 Feed error I E
Banknotes do not send out from the foreign material foreign material remains. foreign material.
cassette. Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
Mismatch in optical Visually check that the sensor is Install the sensor correctly.
(Detected condition) axes correctly installed.
1. After PSL10 (lift remaining note Unplugged connector, Continuity check Plug connectors correctly.
sensor) detects rising edge (sensor broken wire Repair/replace wires.
blocked), next rising edge does not
Improper sensor Check the sensor output with Adjust the sensor with RAS
detected within fixed time.
adjustment RAS [6434xx]. [6034xx].
2. The sensor (PIL7) is no state change of
Defective sensor Adjust the sensor with RAS Replace the sensor.
motor for100ms.
[6034xx].
3. After state of the cassette fixed empty,
banknotes detected. Defective motor Check the operation of motor. Replace the motor
RAS [SMS3: 107C-107F]
[Retry: 12 times regardless of detected Malfunction of Cassette Replace Cassette CPU board.
condition] CPU board.
Malfunction of Lower Replace Lower CPU board.
(Checked when) CPU board
Process of ’Stack command’.
(Phenomenon) Unsupported notes by Check BV version by RAS[28] Set supported notes in the Reset
7562 Unsupported notes I -
Invalid (category 1, 2, 3 and 5) notes are the BV template cassette
satcked fixed number and over. Installed wrong BV Check BV version by RAS[28] Download correct BV
template template
(Detected condition) Cassette is filled with Check NVD information Set valid notes in the cassette
Invalid (category 1, 2, 3 and 5) notes are invalid notes
satcked from a cassette fixed number and Malfunction of Cassette Replace Cassette CPU board.
over. CPU board.
Malfunction of Lower Replace Lower CPU board.
(Checked when) CPU board
Process of ’Stack command’.
7801 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
7802 HardwareRev set error The data in an EEPROM are not inisialized. [2AFFFF]. by On-line RAS. - E
(Serial No)
(Detected condition) On-line RAS [9534FF]
The data in an EEPROM is not set default (HardwareRev)
value. On-line RAS [9634FF]
(Checked when)
All of shipping preparation setting
Malfunction of Cassette Replace Cassette CPU board.
finalized.
CPU board.
(Detected condition)
[Data error]
The main data for the EEPROM write does
not match its mirror data (reverted main
data), and the sub data does not match its
mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.
Cassette3 connector (Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Reset
7921 I E
unplugged Connector is unplugged or almost broken wire Continuity check Repair/replace wires.
unplugged. Malfunction of Cassette Replace Cassette CPU board.
CPU board
(Detected condition)
It is detected that the connector is
unplugged for 50 to 60ms continuously.
(Checked when)
At all times.
DMS4 malfunction [DMS4/6 Lift Motor Malfunction] Remaining foreign Visually check if foreign material Remove foreign material. Reset
8001 (Stage up) (Phenomenon) material remains. I E
If split type, Top stage. [Stage up]
DMS4 malfunction Failure of stage up action. Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
8002 (Stage down) [Stage down] I E
If split type, Top stage. Failure of stage down action.
SMS4 malfunction (Feed) [Stage positioning] Mismatch in optical Visually check that the sensor is Install the sensor correctly.
8003 Failure in adjusting store position. I E
If split type, Bottom feed. axes correctly installed.
DMS6 malfunction Unplugged connector, Continuity check Plug connectors correctly.
8004 (Detected condition) I E
(Bottom Stage up) broken wire Repair/replace wires.
DMS6 malfunction [Stage up] Improper sensor Check the sensor output with Adjust the sensor with RAS
8005 During the lift up operation, target sensor I E
(Bottom Stage down) adjustment RAS [6435xx]. [6035xx].
SMS5 malfunction ( Top is not cleared by motion of the stage Defective sensor Adjust the sensor with RAS Replace the sensor.
8006 within fixed time. I E
feed) [6035xx].
(Retry 3times)
Defective motor Check the operation of motor. Replace the motor
DMS4 malfunction [Stage down]
RAS [DMS4:1143/DMS6:1145]
8007 (Stage positioning) During the lift down operation, target I E
RAS [SMS4:1078-107B]
If split type, Top stage. sensor is not blocked by motion of the
RAS [SMS5:1084-1087]
stage within fixed time.
DMS6 malfunction (Retry 3times) Malfunction of Cassette Replace Cassette CPU board.
8008 (Stage positioning) [Stage positioning] CPU board. I E
If split type, Bottom stage. The target sensor is not cleared by
motion of the stage within fixed time. Malfunction of Lower Replace Lower CPU board.
(Retry 2times) CPU board
(Checked when)
Process of ‘Clear command’
Process of ‘Check Transport command’.
Process of ’Store command’.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
8011 PSL13 I E
Banknote stays on the sensor. foreign material foreign material remains. foreign material.
8012 PSL14 Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. I E
(Detected condition) Mismatch in optical Visually check that the sensor is Install the sensor correctly.
8013 PSP1 1. During the check of transport I E
axes correctly installed.
operation, the sensor is blocked. Unplugged connector, Continuity check Plug connectors correctly.
2. Fail to pull the banknotes into the broken wire Repair/replace wires.
cassette. Improper sensor Check the sensor output with Adjust the sensor with RAS
(Retry 3times) adjustment RAS [6435xx]. [6035xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
(Checked when) [6035xx].
Process of ‘Operational commands’.
Malfunction of Cassette Replace Cassette CPU board.
CPU board.
Malfunction of Lower Replace Lower CPU board.
CPU board
SMS4 Feed error (Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
8061 I E
(If split type, Top feed) Banknotes do not send out from the foreign material foreign material remains. foreign material.
8062 SMS5 Feed error (Bottom) cassette. Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. I E
Mismatch in optical Visually check that the sensor is Install the sensor correctly.
(Detected condition) axes correctly installed.
1. After PSL14 or PSP1 (lift remaining Unplugged connector, Continuity check Plug connectors correctly.
note sensor) detects rising edge (sensor broken wire Repair/replace wires.
blocked), next rising edge does not Improper sensor Check the sensor output with Adjust the sensor with RAS
detected within fixed time. adjustment RAS [6435xx]. [6035xx].
2. The target sensor which detected Defective sensor Adjust the sensor with RAS Replace the sensor.
rotation of the feed, there is no state [6035xx].
change of motor for 100ms.
Defective motor Check the operation of motor. Replace the motor
3. After state of the cassette fixed empty,
RAS [SMS4:1078-107B]
banknotes detected.
RAS [SMS5:1084-1087]
[Retry: 12 times regardless of detected Malfunction of Cassette Replace Cassette CPU board.
condition] CPU board.
Malfunction of Lower Replace Lower CPU board.
(Checked when) CPU board
Process of ’Stack command’.
Cassette Position 4 full or (Phenomenon) Cassette position4 is full. Remove notes from the Reset
8071 - E
Cassette Position 4 Top full Cassette position4 is full. Cassette position4.
Cassette Position 4 Bottom (Detected condition) Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
8072 In the RAS command, the information - E
full
about full condition of the Cassette Mismatch in optical Visually check that the sensor is Install the sensor correctly.
position4 is ON. axes correctly installed.
(Checked when) Unplugged connector, Continuity check Plug connectors correctly.
The error is checked only RAS. broken wire Repair/replace wires.
Improper sensor Check the sensor output with Adjust the sensor with RAS
adjustment RAS [6435xx]. [6035xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
[6035xx].
Defective motor Check the operation of motor. Replace the motor
RAS [DMS4:1143/DMS6:1145]
RAS [SMS4:1078-107B]
RAS [SMS5:1084-1087]
Malfunction of Cassette Replace Cassette CPU board.
CPU board.
Malfunction of Lower Replace Lower CPU board.
CPU board
8301 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
8302 HardwareRev set error The data in an EEPROM are not inisialized. [2AFFFF]. by On-line RAS. - E
(Serial No)
(Detected condition) On-line RAS [9535FF]
The data in an EEPROM is not set default (HardwareRev)
value. On-line RAS [9635FF]
(Checked when)
All of shipping preparation setting
Malfunction of Cassette Replace Cassette CPU board.
finalized.
CPU board.
(Detected condition)
[Data error]
The main data for the EEPROM write does
not match its mirror data (reverted main
data), and the sub data does not match its
mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.
Cassette4 connector1 (Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Reset
8421 I E
unplugged Connector is unplugged or almost broken wire Continuity check Repair/replace wires.
Cassette4 connector2 unplugged. Malfunction of Cassette Replace Cassette CPU board.
8422 I E
unplugged CPU board
(Detected condition)
It is detected that the connector is
unplugged for 50 to 60ms continuously.
(Checked when)
At all times.
DMS7 malfunction [DMS6/7/8 Lift Motor Malfunction ] Remaining foreign Visually check if any foreign Remove foreign material. Reset
8501 I E
(Bottom stage up) (Phenomenon) material material remains.
DMS7 malfunction [Stage up] Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor.
8502 Failure of stage up action. I E
(Bottom stage down)
SMS6 malfunction [Stage down] Mismatch in optical Visually check that the sensor is Install the sensor correctly.
8503 Failure of stage down action. I E
(Bottom feed) axes correctly installed.
DMS8 malfunction [Stage positioning] Unplugged connector, Continuity check Plug connectors correctly.
8504 Failure in adjusting store position. I E
(Top stage up) broken wire Repair/replace wires.
DMS8 malfunction Improper sensor Check the sensor output with Adjust the sensor with RAS
8505 (Detected condition) I E
(Top stage down) adjustment RAS [6436xx]. [6036xx].
SMS7 malfunction [Stage up] Defective sensor Adjust the sensor with RAS Replace the sensor.
8506 During the lift up operation, target sensor I E
(Top feed) [6036xx].
is not cleared by motion of the stage
Defective motor Check the operation of motor. Replace the motor
within fixed time.
RAS [DMS6:1141/DMS7:1145]
DMS7 malfunction (Retry 3times)
8507 RAS [DMS8:1147] I E
(Bottom stage positioning) [Stage down]
RAS [SMS6:1088-108B]
During the lift down operation, target
RAS [SMS7:108C-108F]
sensor is not blocked by motion of the
DMS8 malfunction stage within fixed time. Malfunction of Cassette Replace Cassette CPU board.
8508 I E
(Top stage positioning) (Retry 3times) CPU board.
[Stage positioning] Malfunction of Lower Replace Lower CPU board.
The target sensor is not cleared by CPU board
motion of the stage within fixed time.
(Retry 2times) Error Code T arget Sensor
(Checked when) 8501/8502 PIP6
During of the ‘lift moving’ operation. 8504/8505 PIP9
8503 PIP4
8506 PIP7
[SMS6/7 Feed Motor Malfunction ]
(Phenomenon) 8507 PIP5 or PSP6
The feed motor does not rotate. 8508 PIP8 or PSP10
(Detected condition)
During the feed motor rotated operation,
the target sensor which detected rotation
of the feed motor is no change until
timeout of the detecting timer.
(Checked when)
Process of ‘Clear command’
Process of ‘Check Transport command’.
Process of ’Store command’.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset I E
8511 PSP7
Banknote stays on the sensor. foreign material foreign material remains. foreign material.
8512 PSP8 Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. I E
(Detected condition) Mismatch in optical Visually check that the sensor is Install the sensor correctly. I E
8513 PSP4 During the check of transport operation, axes correctly installed.
the sensor is blocked. Unplugged connector, Continuity check Plug connectors correctly.
Fail to pull the banknotes into the broken wire Repair/replace wires.
cassette. Improper sensor Check the sensor output with Adjust the sensor with RAS
adjustment RAS [6436xx]. [6036xx].
(Checked when) Defective sensor Adjust the sensor with RAS Replace the sensor.
Process of ‘Operational commands’. [6036xx].
Malfunction of Cassette Replace Cassette CPU board.
CPU board.
Malfunction of Lower Replace Lower CPU board.
CPU board
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
8561 Feed error (Top) I E
Banknotes do not send out from the foreign material foreign material remains. foreign material.
8562 Feed error (Bottom) cassette. Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. I E
Mismatch in optical Visually check that the sensor is Install the sensor correctly.
(Detected condition) axes correctly installed.
1. After PSP8 or PSP4 (lift remaining Unplugged connector, Continuity check Plug connectors correctly.
note sensor) detects rising edge (sensor broken wire Repair/replace wires.
blocked), next rising edge does not Improper sensor Check the sensor output with Adjust the sensor with RAS
detected within fixed time. adjustment RAS [6436xx]. [6036xx].
2. The target sensor which detected Defective sensor Adjust the sensor with RAS Replace the sensor.
rotation of the feed, there is no state [6036xx].
change of motor for 100ms.
Defective motor Check the operation of motor. Replace the motor
3. After state of the cassette fixed empty,
RAS [SMS6:1088-108B]
banknotes detected.
RAS [SMS7:108C-108F]
[Retry: 12 times regardless of detected Malfunction of Cassette Replace Cassette CPU board.
condition] CPU board.
Malfunction of Lower Replace Lower CPU board.
(Checked when) CPU board
Process of ’Stack command’.
8801 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
8802 HardwareRev set error The data in an EEPROM are not inisialized. [2AFFFF]. by On-line RAS. - E
(Serial No)
(Detected condition) On-line RAS [9536FF]
The data in an EEPROM is not set default (HardwareRev)
value. On-line RAS [9636FF]
(Checked when)
All of shipping preparation setting
Malfunction of Cassette Replace Cassette CPU board.
finalized.
CPU board.
(Detected condition)
[Data error]
The main data for the EEPROM write does
not match its mirror data (reverted main
data), and the sub data does not match its
mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.
Cassette5 connector1 (Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Reset
8921 I E
unplugged Connector is unplugged or almost broken wire Continuity check Repair/replace wires.
Cassette5 connector2 unplugged. Malfunction of Cassette Replace Cassette CPU board.
8922 I E
unplugged CPU board
(Detected condition)
It is detected that the connector is
unplugged for 50 to 60ms continuously.
(Checked when)
At all times.
(Checked when)
Communicate with the Cassette CPU
board.
(Checked when)
Communicate with the Cassette CPU
board.
(Checked when)
Communicate with the Cassette CPU
board.
(Checked when)
Communicate with the Cassette CPU
board.
(Checked when)
Communicate with the Cassette CPU
board.
(Checked when)
Communicate with the Cassette CPU
board.
9301 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
9302 HardwareRev set error [SerialNo/HardwareRev] [2AFFFF]. by On-line RAS. - E
9304 DipSW set error The data in an EEPROM are not (Serial No) - E
inisialized. On-line RAS [9521FF]
[DipSW] (HardwareRev)
All of DipSW are not initial position. On-line RAS [9621FF]
(Detected condition)
[SerialNo/HardwareRev]
Malfunction of Lower Replace Lower CPU board.
The data in an EEPROM is not set
CPU board.
default value.
[DipSW]
DipSW setted ON position.
DSW1 : No.6~8
DSW2 : No.1~8
DSW3 : No.1~4
(Checked when)
All of shipping preparation setting
finalized.
(Detected condition)
[Data error]
The main data for the EEPROM write does
not match its mirror data (reverted main
data), and the sub data does not match its
mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.
External flash memory erasing (Phenomenon) Malfunction of Lower Replace Lower CPU board. Power
9412 error
E E
Data can not be erased or written into CPU board off/on
External flash memory write-in flash memory. &
9414 error
E E
Reset
(Detected condition)
[Erasing]
An error is reported when external flash
erasing does not finish within 10s.
[Writing]
An error is reported when external flash
memory write-in of 1 word does not
finish within 210μs.
(Checked when)
Set data is erased/written in.
(Phenomenon) Unplugged connector, Visual check of connector, Power OFF and plug Power
9421 CNL Connector is unplugged or almost broken wire Continuity check connectors correctly. off/on E E
unplugged. Repair/replace wires. &
Malfunction of Lower Replace Lower CPU board. Reset
9422 CNP1 (Detected condition) E E
CPU board
9423 CNR It is detected that the connector is E E
9424 CNR3 unplugged for 50 to 60ms continuously. E E
9425 CNS E E
9426 CNS8A (Checked when) E E
At all times
9427 CNS8B E E
9428 CNSA E E
9429 CNSC E E
942A CNW1 E E
942B CNT3 E E
942C CNHLOS I E
(Phenomenon) Unplugged connector, Visual check of connector, Plug connectors correctly. Power
9441 +24V2 E E
Voltage is abnormal. broken wire Continuity check Repair/replace wires. off/on
Defective power supply Replace power supply unit. &
9442 +24V3 (Detected condition) Reset E E
unit
An abnormal condition is detected for Malfunction of Lower Replace Lower CPU board.
9443 +5V2 500 to 510ms continuously. E E
CPU board
9444 +5V3 I E
9445 LED+5V (Checked when) I E
[24V error]
At all times except:
- When the door is opened condition.
- When the Power save processing.
[5V error]
All times.
(Phenomenon) Unplugged connector of Visual check of connector of the Plug connectors correctly.
9446 Battery low voltage The battery voltage for the Lower unit is the battery. battery. Repair/replace wires. I E
too low. Continuity check.
Malfunction of Battery Replace of Battery on the
(Detected condition) on the Lower CPU Lower CPU board.
A condition to alarm is detected on board.
CHK_BT (battery check terminal). Malfunction of Lower Replace Lower CPU board.
CPU board
(Checked when)
At power-on
Proccess of ‘Clear command’.
Proccess of ‘Check Transport command’.
(Checked when)
All times
(Phenomenon) A banknote or foreign Visually check the transport path. Remove banknotes or Reset
9501 BMS3 rotation error Motor rotates at the speed out of the material blocks the foreign material. E E
specified range. transport path.
Unplugged connector, Continuity check Plug connectors correctly.
9502 BMS4 rotation error (Detected condition) E E
broken wire Repair/replace wires.
1. The rotational speed of motor does not Defective motor Check the operation of motor. Replace the motor
reach the constant level within 3000ms RAS [1068-106F].
after motor is turned on. Malfunction of Malfunction of Extension
(Retry: 3 times) Extension CPU board CPU board
2. During the stable operation, lock
signal of motor is continuously in the
abnormal state ("High") for 300ms.
3. The motor is turned off, but it is
runnig. (over 500mm/s)
(Checked when)
1. Motor is being activated.
2. Motor is operated in constant speed.
3. Motor output stop signal.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
9511 PST2 E E
Banknote stays on the sensor. foreign material foreign material remains. foreign material.
9512 PST3 Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. E E
(Detected condition) Mismatch in optical Visually check that the sensor is Install the sensor correctly.
During the check of transport operation, axes correctly installed.
the sensor is blocked. Unplugged connector, Continuity check Plug connectors correctly.
broken wire Repair/replace wires.
(Checked when) Improper sensor Check the sensor output with Adjust the sensor with RAS
Process of ‘Check Transport commands’. adjustment RAS [6422xx]. [6022xx].
Defective sensor Adjust the sensor with RAS Replace the sensor.
[6022xx].
Malfunction of Malfunction of Extension
Extension CPU board CPU board
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
[963x] Lower Extension Unit Sensor error (Volume upper limit error)
Measure
Code Error contents How and when errors are detected Cause How and what to check Operation Recovery On-Line RAS
Lower Extension Unit
error
Sensor error
(Volume upper limit error)
(Phenomenon) Unplugged connector, Continuity check Plug connectors correctly. Reset
9631 PST2 E E
Sensors cannot be adjusted in spite of broken wire Repair/replace wires.
maximized volume Improper sensor Check the sensor output with Adjust the sensor with RAS
9632 PST3 E E
adjustment RAS [6422xx]. [6022xx].
(Detected condition) Defective sensor Adjust the sensor with RAS Replace the sensor.
At sensor adjustment, when the digital [6022xx].
potentiometer output is set to the Malfunction of Replace Extension CPU
maximum, the sensor output is above the Extension CPU board board.
adjustment range.
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
[964x] Lower Extension Unit Sensor error (Volume lower limit error)
Measure
Code Error contents How and when errors are detected Cause How and what to check Operation Recovery On-Line RAS
Lower Extension Unit
error
Sensor error
(Volume lower limit error)
(Phenomenon) Unplugged connector, Continuity check Plug connectors correctly. Reset
9641 PST2 E E
Sensors cannot be adjusted in spite of broken wire Repair/replace wires.
minimized volume Improper sensor Check the sensor output with Adjust the sensor with RAS
9642 PST3 E E
adjustment RAS [6422xx]. [6022xx].
(Detected condition) Defective sensor Adjust the sensor with RAS Replace the sensor.
At sensor adjustment, when the digital [6022xx].
potentiometer output is set to the Malfunction of Replace Extension CPU
minimum, the sensor output is below the Extension CPU board board.
adjustment range.
(Checked when)
Refer to [AppendixⅡb) Sensor
Adjustment]
(Checked when)
Refer to [AppendixⅡa) Sensor On/Off
check]
(Phenomenon) The unit is not set Visual check the unit set Set the unit correctly. Reset
Extension Vertical
9671 Unit is unset or almost unset. properly. condition. E E
Transport 1 open
Extension Vertical (Detected condition) Unplugged connector, Visual check of connector, Plug connectors correctly.
9672 It is detected that the unit is unset for 50 E E
Transport 2 open broken wire. Continuity check. Repair/replace wires.
to 60ms continuously. Malfunction of Replace Extension CPU
Extension CPU board board.
(Checked when)
Proccess of ‘Operational commands’.
(Phenomenon) Remaining banknotes or Visually check if any banknote or Remove banknotes or Reset
9681 RSR7 E E
During transport operation, sensor is foreign material foreign material remains. foreign material.
9682 RSR8 untimely blocked. Dirty or damaged sensor Visually check the sensor. Clean/replace the sensor. E E
Mismatch in optical Visually check that the sensor is Install the sensor correctly.
(Detected condition) axes correctly installed.
When there has diverter between Unplugged connector, Continuity check Plug connectors correctly.
sensors, although the previous broken wire Repair/replace wires.
(upstream) sensor is blocked, the sensor Improper sensor Check the sensor output with Adjust the sensor with RAS
(downstream) is not blocked on the adjustment RAS [64xxxx]. [60xxxx].
transport path. Defective sensor Adjust the sensor with RAS Replace the sensor.
[60xxxx].
(Checked when) Defective diverter Check the diverter with RAS. Replace the diverter.
Refer to [AppendixⅣ] RAS [RSR7:10A0FF]
RAS [RSR8:10A2FF]
Malfunction of Replace Extension CPU
Extension CPU board board.
9801 SerialNo set error (Phenomenon) Human error in setting Check the data by On-line RAS Resetting the default value Reset - E
9802 HardwareRev set error The data in an EEPROM are not [2AFFFF]. by On-line RAS. - E
inisialized. (Serial No)
On-line RAS [9522FF]
(Detected condition) (HardwareRev)
The data in an EEPROM is not set On-line RAS [9622FF]
default value.
(Checked when)
All of shipping preparation setting Malfunction of Replace Extension CPU
finalized. Extension CPU board. board.
(Detected condition)
[Data error]
The main data for the EEPROM write does
not match its mirror data (reverted main
data), and the sub data does not match its
mirror data (reversed sub data).
[Write error]
1. In the write to EEPROM, the ready
signal does not remain “H” for 5ms.
2. The data written in the EEPROM does
not match its read out data.
(Checked when)
[Data error]
Senor value read from EEPROM at
power-on.
[Write error]
Data are written into an EEPROM.