B.R.C.M.

College of
Business Administration
V. T. Choksi Law College Campus, Athwalines, Surat 395007
Ph: (0261) 2257340 Mo. 7802057430 Website: www.brcmbba.ac.in

Course Code: BMBA11104 Semester: I

Name of the course: Managerial Skills Credits: 2
Course Type: Professional Core Course Duration: 25 hours

Course Description:

This course is collection of skills that impart crucial corporate skills to young
management professionals. Upon completion of this course, students will be able to
exercise multiple managerial skills that will enable them to utilise their knowledge
of management more effectively.

Course Objectives:

 To equip students with the strategies and techniques of change management

and business etiquette

 To harness the problem solving and critical thinking skills among young
management professionals

 To enhance the ability to manage people by influencing, engaging and

empowering

No. of
Module Topics covered Weightage
Lectures
1 Business etiquette- 5 36%
◘ Dressing to make a good impression ◘
Introducing yourself and others ◘ Shaking hands
◘ Basic dining behavior ◘ Basic table settings ◘
Basic table manners
Solving problem critically and creatively-
◘ Skills assessment (creativity, innovative 4
attitude scale) ◘ Problem solving, creativity, and
innovation ◘ Steps in analytical problem solving
◘ limitations of the analytical Problem-solving
model ◘ Multiple approaches to creativity

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 B.R.C.M. College of
Business Administration
V. T. Choksi Law College Campus, Athwalines, Surat 395007
Ph: (0261) 2257340 Mo. 7802057430 Website: www.brcmbba.ac.in

No. of
Module Topics covered Weightage
Lectures
2 Gaining power and influence – 4 32%
◘ Abuse of power ◘ Sources of personal power ◘
Sources of positional power ◘ Transforming
power into influence ◘ influence strategies – The
three Rs ◘ Exercising Upward Influence— A
Special Case of the Reason Strategy
Critical Thinking – 4
◘ Meaning of critical thinking? ◘ Reasoning ◘
Why develop critical thinking skills? ◘
Underlying skills and attitudes ◘ Personal
strategies for critical thinking ◘ Critical thinking
in academic contexts ◘ Barriers to critical
thinking
3 Empowering and engaging others – 32%
◘ Empowering and engaging others ◘ The 3
meaning of empowerment ◘ Dimensions of
Empowerment ◘ How to develop empowerment
◘ Fostering engagement
Positive Change Management - 5
◘ Ubiquitous and Escalating Change ◘ The Need
for Frameworks ◘ A Framework for Leading
Positive Change

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 B.R.C.M. College of
Business Administration
V. T. Choksi Law College Campus, Athwalines, Surat 395007
Ph: (0261) 2257340 Mo. 7802057430 Website: www.brcmbba.ac.in

Books:
Sr. No. Title of the Book Authors Publication and
Edition
1 Developing Management David A. Whetten, Pearson publication
Skills Kim S. Cameron 9th Edition
2 Guide to Business Roy A. Cook and Pearson Publication
Etiquette Gwen O. Cook
3 Critical Thinking Skills - Stella Cottrell Palgrave Macmillan
Developing Effective
Analysis and Argument

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