ASSISTANT HOUSEKEEPER/

HOUSEKEEPING MANAGER
What does Assistant housekeeper/
Housekeeping Manager do?
• A housekeeping assistant is familiar with all
housekeeping duties and simply assists to
ensure everything is prim and proper. They
are responsible for ensuring hotel rooms are
clean and tidy for guests. In a smaller
establishment or lodge, they may be told
which rooms to clean by the housekeeper. In
bigger establishments, a housekeeping
assistant often works to ensure guests are
satisfied and that the VIP villas are prepared
for guests. They must maintain clear, efficient
communication and with the front desk and
other hotel units.
• The assistant housekeeper reports to the
executive housekeeper. In large hotels,
where an deputy housekeeper exists,
assistant housekeeper reports to deputy
housekeeper. In large hotels the
responsibilities of floors, public area are
divided among assistant housekeepers. In the
absence of deputy housekeeper, all the
above mentioned duties and responsibilities
are taken over by the assistant housekeeper.
 ASSISTANT HOUSEKEEPER/
HOUSEKEEPING MANAGER RESPONSIBILITIES
Here are examples of responsibilities from real housekeeping assistant resumes representing typical tasks they are likely to perform in their roles.
• Prepare VIP villas for arrival, clean executive and sales front desk and sales offices.
• Maintain clear and efficient communication and coordination with the front desk and other departments of the hotel.
• Ensure guests satisfaction when call by the guest and support the department for all VIP arrivals confirming amenities are in place.
• Supervise housekeepers and coach them in proper cleaning procedures.
• Operate mechanical floor cleaners and use other environmental services equipment ensue that the cleanliness of the facility exceed patient expectation.
• Repair basic plumbing, HVAC, carpet cleaning, and other maintenance duties
• Inspect rooms after they are cleaned to ensure that they reflect Marriott brand standards.
• Inspect the rooms to ensure the cleanliness are up to the standards of Marriott's brand.
• Adhere to all safety and personal protective equipment (PPE) practices/procedures.
• Arrange training of staff within the department
• Update records/ files/ registers etc.
• Compile the maids roster.
• Be responsible for hotel linen and check its movement and distribution to room attendants.
• Keep an inventory of all housekeeping supplies and check it regularly.
• Provide front office list of ready rooms for allotment to guests.
 Assistant Housekeeper /
Housekeeping Manager Qualifications

• A High school diploma or GED is required

• 3+ years of supervisory experience in
housekeeping management as an executive
housekeeper, housekeeping director, or other
similar position
• At least 2+ years experience in hospitality or
guest services
• Extensive knowledge of environmental
services (EVS), including detailed cleaning
processes and a wide range of cleaning
supplies and equipment
• Applicants should be excellent leaders,
detail-oriented, and demonstrate a
commitment to customer service

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ThankYou