Professional Documents
Culture Documents
2020 ENG Declaration of Extra Financial Performance 2020
2020 ENG Declaration of Extra Financial Performance 2020
2020 ENG Declaration of Extra Financial Performance 2020
OUR PURPOSE:
DECATHLON IN FIGURES / P. 6
2020 HIGHLIGHTS / P. 8
OUR BUSINESS MODEL / P. 10
To sustainably
OPEN ECOSYSTEM / P. 102
HEALTH AND SAFETY / P. 34 LOGGING ON AND DISCUSSING
SKILLS AND DEVELOPMENT / P. 36 ISSUES IN AN OPEN ECOSYSTEM / P. 108
Vitality
1.4_T RANSPORT AND LOGISTICS / P. 62 GENERAL ORGANISATION
OF REPORTS / P. 148
1.5_B IODIVERSITY / P. 64
NFRD CORRELATION TABLE
2_DEVELOPING A RESPONSIBLE AND MAIN EXTRA-FINANCIAL RISKS / P. 154
Generosity
2.2_C OMMITTING TO
RESPONSIBLE CONSUMPTION / P. 74
3_REDUCING WASTE AND RECYCLING / P. 80
Authenticity
3.1_PLASTICS / P. 82
3.2_EXCESS INVENTORY / P. 83
3.3_RECYCLING / P. 84
3.4_WASTE / P. 86
CHALLENGES WE ARE STATING OUR AMBITION
EDITORIAL
Far from allowing the situation to discourage us, it has been As a result of these commitments, we have strengthened our
a catalyst for our convictions. It has revealed the merits of stance in every aspect of diversity, whether it concerns people
the human resource strategies put in place over the last few (see page 26) or our ecosystems (see page 30), with a roll-out
years, such as the importance of acting at the local level, that is expected to increase in pace. We have added the notions
and reducing the levels of decision-making by relying on the of Sustainable Values, including the integration of Sustainable
independence and responsibility of each individual. The good Turnover, to our business performance indicators. This turnover
performance of our internal Decathlon Teammates Barometer encompasses the Second Life of our products, their repair and
survey has demonstrated that our resilience is underpinned by our developments in the usage economy sector, including rentals
this committed and sincere human resource policy. Naturally, and subscriptions (see page 74).
the safety of everyone has taken priority and we have remained We confirm our aim to contribute to a carbon neutral world
vigilant throughout our value chain, in order to protect our by 2050, steered by our involvement in recognised initiatives
teammates, customers, partners and suppliers. such as the CDP, SBTi and the NZI1. The release of funds for the
Every one of us has witnessed the fundamental importance of carbon reduction plan (see page 50) will give us the means to
physical activity for our well-being during these challenging fulfil our goals and to ramp up our initiatives in these areas. The
months. Decathlon's mission: “the pleasure and benefits of sport commitment to carbon neutrality is a subject that affects every
sustainably accessible to all”, has proven its value. Building on one of our activities. This aim is broken down into individual
this mission, thanks to the efforts of our teammates, we have responsibilities so that every single effort that is made can
jointly found solutions to delivering a product and service contribute to this objective.
offering that complies with the health requirements, using digital We have opted to take a self-assured approach to the future,
channels in particular. choosing to look at the difficulties encountered this year as
During this period, our efforts to take action in a more opportunities; the approach is through the Vision project in
sustainable world have not wavered. The pandemic and its particular, which reveals the urgency to act today and not in
associated repercussions have put the business plan right 10 years' time. This business transformation will be undertaken
back at the forefront of our minds, with its goal of reinforcing with new local partners who are experts in their fields, through
our uniqueness in the long term: How can we adjust collectively value-creating alliances. All of these transition strategies are
to the uncertain world of today and tomorrow? How can we underpinned by their own brand new and robust system of
participate in the necessary transition towards a world that is governance (see page 88), which chooses to contribute through
more respectful of men and women, and more generally of the practical measures.
Living World? At the end of 2020, the short- and long-term repercussions of the
Our 2020-2026 Transition Plan, drawn up following the health crisis are still difficult to assess, given their complexity.
results of our materiality study, provides some of the answers But we can have confidence in the strengths that have always
for our teammates and customers, through certain stated sustained our growth: our core human values, our adaptation
unifying strategies. Given revised commitments and following and transition strategies and our openness to others.
some careful and lengthy consideration in keeping with the
Vision (see page 14), the Transition Plan has taken the existing
strategic guidelines to the next level: the Human development
of our teammates, the ongoing protection of human rights
#TomorrowStartsToday
DECATHLON IS COMMITTED TO THE UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS: throughout our value chain and the preservation of nature, our
primary playing field. ANNE DÉSORMAIS
SD REPORT - MANAGING EDITOR
Swimming enthusiast
1. CDP: Carbon Disclosure Project, SBTi: Science Based Target Initiative, NZI: Net Zero Initiative.
4 NFRD 2020 5
DECATHLON 46.5%
women
55.5% RANK 1 PRODUCTION SITES 84%
IN FIGURES
WERE GIVEN A, B OR C RATINGS
53.5%
45
29.1% FOR THEIR HUMAN RESPONSIBILITY
men
AS AT 31/12/2020 IN PRODUCTION
2% less than in 2019
8.6%
3.8% 3.1% 80.4%
93,710
BREAKDOWN OF TEAMMATES BY AGE
< 20 30 40 > 50
partners
Logistics: 13.1%
suppliers RANK 1 AND RANK 2 PRODUCTION SITES
WERE GIVEN A, B OR C RATINGS
Support services: 5.7% OUT OF A TOTAL
TEAMMATES
BREAKDOWN OF TEAMMATES BY ACTIVITY
FOR THEIR ENVIRONMENTAL MANAGEMENT
OF 1,339 SUPPLIERS
Retail and services: 75.9% 0.4% more than in 2019
8.4% less than in 2019
Design and production: 5.3%
60 COUNTRIES 19%
OF TURNOVER
€11.4 BILLION
3 NEW COUNTRIES IN 2020
IN DIGITAL SALES IN TURNOVER (EXCL. VAT)
Ireland, Kazakhstan and Latvia
5.8% less than in 20193
1,697 69
WAREHOUSES
85 400
MILLION SPORTS USERS
STORES WORLDWIDE DECATHLON
AND LOGISTICS IMPACTED BY OUR PRODUCTS
84 STORE OPENINGS IN 2020 BRANDS IN STORES AND ON THE INTERNET
PLATFORMS
5.9% 69%
OF DELIGHTED
55% OF TEAMMATES
ARE HAPPY IN THEIR JOBS
1.36%
54% in 2019 SUSTAINABLE TURNOVER
2. See description of sustainable turnover on page 97 and methodological note on page 121.
3. At constant exchange rates.
6 NFRD 2020 7
2020 HIGHLIGHTS CLIMATE We are joining the
We are committing to
GOVERNANCE to contribute to
and associated actions
36,000 2.25%
512
Deployment of
8 NFRD 2020 9
OUR BUSINESS MODEL OUR MISSION: TO SUSTAINABLY MAKE
THE PLEASURE AND BENEFITS OF SPORT
ACCESSIBLE TO THE MANY
PRODUCT DESIGN
85 Decathlon brands to meet user needs. 37 patents have been filed and extended around the world.
TECHNICAL, EXCLUSIVE, In-house net promoter score of 37, influence coefficient: 3.6
In-house laboratories/prototyping workshops.
RECOGNISED, AT THE FAIREST PRICE, 100% of our cotton and 20% of our polyester
3,000 prototypes.
SPORTS INNOVATIONS come from more sustainable sources.
On-site testing and co-designing with users.
63.8% of products have an environmental label.
SUPPLY CHAIN
32.3% of our products are sourced from our industrial partners.
45 production countries and 42 production offices. COMMON VALUES SHARED 84% of our Rank 1 suppliers were given ABC Human Responsibility
1,339 suppliers: WITH OUR INDUSTRIAL PARTNERS, in Production scores and 80.4% of our Rank 1 and Rank 2 suppliers
977 Rank 1 and 362 Rank 2, including 45 partners. ENVIRONMENTAL AND HUMAN ASSESSMENTS were given ABC scores for local environmental responsibility.
16 industrial production processes. 62 suppliers that have an objective validated
818 Human Responsibility in Production audits by the SBT Initiative to reduce carbon emissions.
and 85 Environmental audits. 11.2 years is the average length of service
for the 100 top suppliers in terms of turnover.
TRANSPORT AND LOGISTICS
PRODUCT AVAILABILITY, 1,075 items shipped/m2 around the world.
69 warehouses and logistics platforms around the world.
OPTIMAL STORAGE TIME 52.1 m3 average per truck load rate,
5,845 million tonne-kilometres transported.
Product transport: i.e; 13,000 13,000 articles/truck.
4% air transport, 85.2% maritime transport, Environmental impact of product shipment in Europe: 242 g CO2 eq./article.
2.6% rail transport and 8.1% road transport. Involvement in soft mobility growth.
OMNICOMMERCE
RETAIL, 400 million: number of customers/sports users. 69% of delighted sports users.
1,697 stores located in 60 countries and digital platforms €11.4 billion in turnover (excl. VAT)
ON-LINE MARKET PLACE,
ensuring our products are accessible through all our distribution channels. originating from product sales and second-life products:
SERVICE PLATFORM,
Organising sporting events with the help of our communities. 5,8% less than in 2019, at constant exchange rates.
DECATHLON TRADEMARK
180 international partner brands. 9.2 Kg CO2 eq. per product sold (2% more than in 2016).
BRANDS
Developing a sales strategy TO other people, THROUGH other channels and IN other locations. 0.86 Kg CO2 eq./Euros (10 % less than in 2016).
MICHEL ABALLEA
MANAGER OF DECATHLON UNITED
Open Water Swimming enthusiast
10 NFRD 2020 11
INTERVIEW
4 SOCIETAL TRENDS
WE WANT TO OFFER EVERY AVAILABLE THAT DRIVE OUR ACTIONS
OPTION NEEDED FOR SPORTS
ATTRACTION OF THE BENEFITS OF SPORT
HELPING PEOPLE DISCOVER AND EXPERIENCE THE BENEFITS OF SPORT IN A SUITABLE
During this unusual year, our sports How can we maintain our standards AND EASILY ACCESSIBLE FORMAT, ANYWHERE AND AT ANY AGE.
product distributor model was largely of quality and accountability at every level
called into question. How should our of the organisation?
business model be changed? URBANISATION OF POPULATIONS
The tangible results of this openness strategy are the growing
number of opportunities and, above all the trust that has
SEIZING THE OPPORTUNITIES PROVIDED BY THESE ENVIRONMENTS
Our business model can no longer rely solely on the principles
of the physical store. More and more sportsmen and women emerged through exchanges: we mutually give what the other BY HIGHLIGHTING OUR PRODUCTS AND SERVICES.
want additional services, and the job for teammates in the lacks. We do not win alone, we win with Others! So, when we
stores is becoming increasingly complex. What's more, the choose to invest in new businesses for bicycle repairs or to
availability of the offering is also an issue: we can no longer improve our urban mobility offer with Alltricks, we choose to
take action to create a better world.
DAMAGE TO THE ENVIRONMENT
restrict ourselves to what is available in store, we want to offer
every available option needed for sports practice. At the same time, we have the strength and experience to
PRESERVING OUR PLAYING FIELDS BY REDUCING THE ENVIRONMENTAL IMPACTS OF OUR ACTIVITIES.
As ever, our primary mission is to make our offer sustainably assist them with their logistics issues, in order to manage
their CO2 emissions better. Every company is different:
DIGITAL TRANSFORMATION
accessible: this means making all of our services and products
available in our stores, while also increasing the number of the requirements must be fair and realistic, otherwise the
points of contact, e.g. where the sports are being played. It is constraints will inhibit the intentions.
PROVIDING OUR TEAMS, SPORTS CUSTOMERS, SUPPLIERS
this need that has given rise to the idea of selling our offer
through other channels and in other locations.
AND PARTNERS (COMMERCIAL, INDUSTRIAL AND INSTITUTIONAL) WITH A NEW, QUICKER
Have you set yourself goals AND MORE FLEXIBLE MODE OF EXCHANGING, WORKING AND CONNECTING.
for achieving these changes?
Is the strategy of growing sales
We conduct tests all year round and, as part of this exploration
through other channels, in other locations,
process, we are learning as much from our successes as
to other people simply a response we are from our mistakes. These partnerships highlight our
to the stores being closed in 2020? weaknesses and that's what we want: to make mistakes in
12 NFRD 2020 13
VISION V21.1 THE 5 TARGETS OF THE
A CO-CONSTRUCTED DECATHLON 2021.1 VISION
COURSE OF ACTION Health, Transport, Local Living Conditions, Regeneration and Inclusiveness:
The collaborative content platform, which has been operating since 2019,
supported the ongoing project going by promoting the major themes, in line with
new global concerns. This was a year of re-actions, to ensure the resilience of Decathlon,
keep our finger on the pulse and prepare for the future in the short, medium and long term.
#LOCALLIFE
DECATHLONIANS are 100% focused
on Local Life and connected to the whole world.
#TomorrowStartsToday
#REGENERATIVE #INCLUSIVE
METHODOLOGY DECATHLONIANS aspire to achieve responsible growth that is
of benefit to people as well as the planet, by acting within the
DECATHLONIANS are completely
inclusive and open to everyone, and
framework of a regenerative economy. we reflect the society that we are part of.
Questions asked on the collaborative platform:
“What will the world of tomorrow look like? What do you wish for your family and friends?
What role do you want Decathlon to play in this world to which you aspire?”
In 2019, the following four themes emerged from the exploration and co-creation phases: “Inventing the humanity of the
Vision 2021.1 is a humanistic Vision, in which the personal events, emotions and
future", “Technological and environmental changes", “The fundamentals and vital changes for tomorrow", “From 'I' to 'us'". experiences play an important role. The Co-EVOLVE phase, which began in 2020, is a
The impact of the Covid crisis completely reshuffled the cards for the process: the collection of information and the
appropriation and co-creation phase were adapted. The collected data was analysed before and after 1 March 2020. The
methodology for moving on from topics of discussion to practical initiatives, validated
identified priorities and the volume of text were no longer comparable. by the general management, and coordinated locally by a network of 220 Vision Relays.
The platform took on a new form in April 2020, during the global lockdown. The stance in favour of collective intelligence
was maintained, while the action phase was deployed over shorter timeframes, in keeping with a VUCA world, which
incorporates uncertainty. The first findings were unambiguous: the content, consisting of 41,000 contributions and ideas
VISION 21.1 IN FIGURES
from all over the world, was focused on certain converging themes and above all, the desired timeframe for achieving AS AT 31/12/2020
these ambitions was no longer the same. Indeed, Decathlon's Vision is expected to be fulfilled in 2021, rather than 2030.
It has become Vision 2021.1
23 people dedicated to the Vision project compiled this content, with increased attention, and they observed this
1,115 220
acceleration in the major trends.
WRITTEN STORIES VISION RELAYS
OF THE FUTURE AROUND THE WORLD
TESTIMONIAL
CHARLIE FELGATE,
93%
VISION LEADER DECATHLON UNITED
Passionate about Changing the World OF EMPLOYEES ARE AWARE
“2020 marked the start of the era for the permanent and strategic Vision. Updating our targets and
issues will now be done in real time. The Vision process did not stop: the Covid crisis and its catalytic
OF DECATHLON'S 21.1 VISION
effect speeded everything up. It also revealed that we can no longer afford to wait 10 years to act and
that we must now move on to developing practical initiatives at the local level.”
www.decathlonvision.com
14 NFRD 2020 15
OUR MAIN METHODS
5
The main extra-financial risks are identified and updated during the review of Decathlon’s global risks by the internal audit and risk
management teams, after which they are validated by the Audit Committee.
EXTRA-FINANCIAL RISKS
To keep control of its extra-financial risks, Decathlon takes organisational measures with:
A “Company Representative” (the risk coordinator), who defines the autonomy framework (action framework), makes it available
and leads it. They circulate it in the community of representatives located in the countries. Each leader (the manager for the Country,
Decathlon City, store and/or Signed Sport/Manufacturing Process), with the support of their coordinator, is responsible for adapting
this autonomy framework to the local situation and enforcing it. This organisation is in keeping with the principles of subsidiarity
(responsibility as close as possible to the consequence) in force at Decathlon.
The table presents and describes the main extra-financial risks identified within the company. Assessing these risks is an ongoing
For Decathlon, a risk is the possibility that an event will have consequences likely to affect the task and can be supplemented according to changes in the internal and/or external situation. Decathlon conducts its analyses both
from the point of view of the risks [-] and the opportunities [+].
human, environmental, material, financial and reputation capital. Decathlon implements measures
to identify, prevent, manage and control its risks in order to achieve its different objectives: creating
and preserving value, and managing deviations in performance. The extra-financial risks are OTHER RISKS UNDER CONSIDERATION
Decathlon devotes particular attention to the risks associated with the inappropriate disclosure, loss or modification of the personal
managed using internal management and control systems which play a key role in running and data of its customers and employees, by complying with the general data protection regulations (GDPR) in particular. Other
monitoring the company’s activities: design, production, logistics and distribution. additional risks may exist, of which Decathlon is unaware on the date of this declaration or that are deemed insignificant on that
date and which could have a negative effect on the Company in the future.
TEAMMATES DESCRIPTION OF RISKS (-) DESCRIPTION OF OPPORTUNITIES (+) ETHICS DESCRIPTION OF RISKS (-) DESCRIPTION OF OPPORTUNITIES (+)
ENERGY SAVINGS,
HEALTH AND SAFETY
ACCIDENT, ILLNESS, TEAMMATE HEALTH AND SAFETY, CLIMATE CHANGE PHYSICAL AND TRANSITION RISKS (-)
RESOURCE AVAILABILITY (+)
OCCUPATIONAL STRESS (-) QUALITY OF WORK LIFE (+)
MANAGEMENT OF EMISSIONS
POLLUTION, LOSS OF RESOURCES AND POLLUTION, PROTECTION
ENVIRONMENTAL IMPACTS
CUSTOMERS DESCRIPTION OF RISKS (-) DESCRIPTION OF OPPORTUNITIES (+) IN AVAILABILITY AND QUALITY (-) AND OPTIMISATION OF RESOURCES
IN THE VALUE CHAIN (+)
16 NFRD 2020 17
COVID-19
STORES
SHORT AND LONG-TERM IN THE SHORT TERM:
ENERGY/WASTE
IN THE SHORT TERM:
LOWER ENERGY CONSUMPTION
HUMAN POLICY
REDUCTION IN THE QUANTITY OF WASTE IN THE SHORT TERM:
STAFF PAID AT 80% OF WAGES
IN THE LONG-TERM:
INCREASED MOTIVATION PART-TIME ACTIVITY TO ADJUST
TO RAMP UP OUR WASTE AND WORK TIME TO THE CONDITIONS
ENERGY MANAGEMENT STRATEGIES COMMUNICATION OF SAFETY CONDITIONS
IN THE LONG-TERM:
COUNSELLING CELL
TO MANAGE PSYCHO-SOCIAL RISKS
PROCUREMENT
IN THE SHORT TERM:
ADEQUATE STOCK LEVELS
PRODUCTION
ASSESSMENT OF DORMANT STOCK IN THE SHORT TERM:
DISPOSAL OF PRIORITY STOCK ON-SITE AUDITS STOPPED,
SELF-ASSESSMENT AUDITS MAINTAINED
IN THE LONG-TERM:
RE-ASSESSMENT OF DISCARDED/DONATED STOCK FINANCIAL SUPPORT FOR SOME SUPPLIERS
IN THE LONG-TERM:
RETURN OF AUDITS FOR HUMAN RESPONSIBILITY
IN PRODUCTION AND THE ENVIRONMENT AT NORMAL INTERVALS
18 NFRD 2020 19
DEVELOPING OUR COMMITMENTS FOR 2026
THE HUMAN SIDE ISSUES
Well-being
2026 COMMITMENTS
54%
ACHIEVED 2020
55%
and inclusion
50% of team leaders2 are women
39% N/A3
Agile,
100% of countries are driven
networked by a digital maturity index
organisation N/A N/A7
Impressing
DECATHLON IS COMMITTED TO THE UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS: 76% of our users are delighted8
with our products 68% 69%
The Transition Plan was drawn up in 2020. Some indicators were created following the deployment of strategies and will therefore be available in 2021.
1. Who answered “Yes, absolutely.” - 2. Female teammates with a hierarchical role in charge of at least one person. - 3. It was not possible to report this indicator in 2020 for the worldwide scope. There is
detailed reporting for this indicator in 17 countries (see page 131). Actions have been implemented to enable this indicator to be reported in the NFRD 2021 for the worldwide scope. - 4. Level 1 supplier:
Supplier contractually linked with a DECATHLON company for manufacturing or assembling products finished / semi-finished (via manufacturing contract) or for the supply of raw materials or components
(via purchase agreement), receiving purchase orders and invoicing said company directly. - 5. A new training course on human rights is being finalised and deployed, and a reporting indicator will be available
from the NFRD 2021 onwards. - 6. Who answered “Yes, absolutely” or “Yes, somewhat.” - 7. The HR teams are working towards the progressive deployment of a Digital Maturity Index tool in all the countries
by 2026. The data is not yet available for this year. - 8. Users who gave a score of 5/5 in our customer ratings.
20 NFRD 2020 21
Well-being
THE PLEASURE
OF WORKING TOGETHER
For Decathlon, giving teammates a workplace that is conducive to positive human values is essential. When employees enjoy
their work, they make an enduring contribution to the performance of the business. This is why the quality of life at work is a
core concern of the company.
Given the global health crisis, the need to take care of teammates caring and being truthful to oneself. Put together, they express
is even more crucial. Measures have been taken to maintain a a desire to be more outwardly focused, because it is by acting
relaxed working environment and caring management, both for together that we are creative and, above all, we move forward.
those employees working in the field and those working from To ensure that teammates are happy in the workplace, as well
home. A cell providing support and counselling has also been as to assess their level of commitment and development,
set up in France and Italy. Decathlon measures the data of all of its teammates around
In 2020, in order to fulfil a particular need among teammates, the world on a yearly basis; this is by way of an internal survey
Decathlon made a change to its core values. Generosity and called the Decathlon Teammates Barometer. In 2020, despite
Authenticity have now been added to the values of Vitality the health crisis, the results showed a one-point increase in
and Responsibility. They respectively convey the goal of being happiness in the workplace, compared to 2019.
55% 79.4%
projects, its purpose and its core values. In 2019, the Decathlon and Authenticity.
employees requested a review of all of the core values and Why make these choices?
added two new ones, namely ‘Vitality and Responsibility’. This Generosity in order to act with concern for other people and to
was how the identification effort came about. be outwardly focused.
The core values at Decathlon play a major role. They express
OF TEAMMATES WERE OF TEAMMATES, OUT OF THE TOTAL WORKFORCE, - “I am a team player, I help if needed.”
the corporate culture and are a reflection of the interactions
HAPPY TO COME TO WORK WERE ON PERMANENT CONTRACTS between teammates. Every day, they are a source of inspiration - “I share anything that can be of use to others.”
in the how actions and projects are carried out.
- “I consider every stakeholder as a 'friend'."
Why the need to change Decathlon's core values?
- “I take care of myself and other people.”
To act in accordance with the company's origins, while also
helping it to evolve. Authenticity in order to be true to oneself and other people.
For many teammates, the core value of generosity was - “I have the confidence to be myself.”
missing.
- “I speak in simple terms and act with sincerity and
To reinforce uniqueness and reassert the corporate culture: kindness.”
HIGHLIGHTS IN 2020
making teammates proud.
What is written is lived out in the company: by making it - “I act in a way that respects nature and its resources.”
official and circulating it, we are making it available to as These new core values are now integrated into the training
1
After 18 months of teamwork, the core values of Generosity and Authenticity many people as possible. process through Decathlon Exchange, as well as the process
were added to the already existing Decathlon values of Vitality and Responsibility. Michel Leclercq, the founder of Decathlon, Fabien Derville, the for evaluating perceptions through the Decathlon Teammates
chairman of the board of directors, as well as past contributors Barometer.
2 94% of teammates claim that they can be themselves in their workplace. and witnesses were asked to participate in defining the new core
values. At the same time, 2,000 teammates who had completed
the ‘Values and Ambitions’ or ‘Values and Purpose’ courses9 in
3 show that the confidence and unity of teammates during the challenging period
The results of the Decathlon Teammates Barometer, which changed little compared to 2019, the previous 18 months also took part in the reflection process.
22 NFRD 2020 23
system, it was possible to respond quickly to requests to adjust
WORK ORGANISATION IN FRANCE the teams' schedules (reorganising set schedules and days
DURING A CRISIS PERIOD worked for volunteers, in compliance with the exceptional legal
measures).
In 2020, as a result of the Covid-19 crisis10, most of the stores For the services, remote work has been supported and COVID-19:
were successively closed in accordance with the national supervised by the human resources teams. As of September
lockdowns. The closures, which lasted several months, led 2020, the ‘framework’ for remote working during the Covid-19 SUPPORT CELL
to the partial activity of our store teammates and most of the health crisis was drawn up and shared. This is a simple
service lines of business. framework that is fair and whose objective is to prioritise To support those teammates who need it, a
The situation was different in the logistics sector: several sites remote working whenever possible, while maintaining team France support cell was set up in March 2020.
never closed, while others closed just for a few days. Decathlon cohesion and a community life. On the initiative of a human resources team, this
was able to direct all the operational teams to e-commerce So that the remote management system runs as smoothly cell is made up of 17 volunteer counsellors who
during the lockdown period. as possible, teammates and department leaders now have a are trained in coaching. The objective is to offer
Given the new situation at the end of the crisis, the teammates managerial remote working guide. teammates counselling and support, or to refer
had to make changes. them to their human resources managers or a
Finally, leaders and teammates now have access to a self-
psychologist if necessary. Preventive calls were
In particular, the store teams reorganised schedules to prepare assessment grid. This is used to assess where they are11 in
also made to certain teammates in vulnerable
for reopening in accordance with the new social distancing relation to remote working and to get support from their human
situations, to check on their mental health. Finally,
rules, and to welcome customers and users under the best resources manager and their leader whenever necessary.
collective support workshops were offered and
possible conditions. These new working conditions were easier to implement provided through videoconferencing. This is
As for the logistics teammates, they continued to invest in digital because of the general level of trust among the teams that had targeted support that is nevertheless open to all
commerce, while also resuming store deliveries. Thanks to the been established by the leaders, as well as the teammates’ teammates who want it, and which will continue
flexibility introduced in the logistics working time modulation ability to perform their duties independently. in 2021.
Emergence of problems
SITUATION REGARDING EXPATRIATES FACING COVID-19
Faced with this exceptional situation, the principle of subsidiar-
All the countries in which Decathlon operates have had to face
ity resulted in the teammates feeling distanced from their home
the same Covid-19 health crisis, despite different political and
country. The crisis, exceptional by its nature and magnitude, ex-
economic situations. Consequently, the reactions and methods
aggerated the distance between expatriates and their country
Build a global network with local relays (internal or external) deployed to deal with the situation have varied from one
PREVENTING PSYCHOSOCIAL HAZARDS to support the project locally. country to another. Whether it was the quarantine conditions
of origin, occasionally creating instability in both the formal and
informal networks. A survey revealed the need to build stronger
Psychosocial hazards are defined as all the elements which or the restrictions on movements, the experiences of expatriate
Communicate simply and in real terms about psychosocial ties with the country leaders and give them more support. This
can weigh on an employee and which could undermine their teammates during this period varied, depending on if they were
hazards and offer inspiring testimonials. feeling was accentuated by the very different ways in which the
psychological integrity in the workplace. They are complex and in Australia, India or the Philippines.
crisis itself was managed in each country.
dependent on multiple factors. Map and measure the risks by setting up a survey in each Expatriate appraisal
To help prevent these hazards, a team of volunteers was formed country. Action plan for 2021
During the crisis, Decathlon maintained its principle of
in France, then extended to an international network in 2019. In 2020, the principles of autonomy were formulated through In response to the expectations of expatriates, the France
subsidiarity, allowing each country to decide locally on what
To start with, the ‘Better Being’ team sent a questionnaire to six golden rules, such as “I take care of myself” or “I take time mobility team has prepared an action plan for 2021. A
action plans they wanted to put in place. These responsibilities
the countries to evaluate their level of knowledge in this area, out to play sport”. A training programme was then created to psychological support line will be set up to prevent psychosocial
are held by the country leaders who had to adapt to the lack of
as well as their needs. The results showed that the need to raise awareness of psychosocial hazards and made available risks and give everyone the opportunity to express their needs
certainty and choose the plan of action for their teams.
communicate is greater in those countries where Decathlon's to the country human resources managers. if they so wish. The support line is aimed at both teammates
presence is more recent or with a small number of teammates. In order to review the past year and have the expatriates' and their spouses. Support groups will be formed to stimulate
Based on this observation, the team was able to put together an Finally, in response to the Covid-19 crisis, the country leaders, appraisal of the events, the mobility department, located in discussion and sharing among teammates. Finally, expatriates
official project with the following five priorities: human resources leaders and Better Being relays were France, sent them a questionnaire. 163 out of 294 teammates who have not had an interview on a regular basis will be
given a document called “Best practices to avoid feeling responded. Even though 96% of those who replied felt safe, automatically contacted to review their situation.
Formally recognise and communicate a framework of isolated". Since then, a second document has been added for certain warning signs were highlighted. For 57% of the
autonomy with the key guidelines for reducing psychosocial a more comprehensive list of all best practices in the area of teammates, the lockdown was relatively trouble-free. However,
hazards. psychosocial hazards. almost 25% of them felt it was a challenging or very challenging
Set up a toolbox that includes training to raise awareness. experience.
24 NFRD 2020 25
Diversity and inclusion DIVERSITY AND INCLUSION
In accordance with Decathlon's corporate vision, teammates
AWARENESS AND ACTION are ‘completely inclusive and open to everyone, and we reflect
the society that we want to be a part of’. To put this vision into
practice, one of the objectives is to attain gender parity within
TESTIMONIAL
SOPHIE CRIQUELION,
FOR A MORE INCLUSIVE SOCIETY
Decathlon's teams throughout the world by 2026.
PACESETTER DIVERSITY
To achieve this and promote inclusive recruitment, the
measures taken in 2020 were:
PROJECT
59.3%
December 2020, to promote discussion on best practices in
internationally. Its goal is to help women gain confidence,
the sports product distribution and design business sector
3.2%
WOMEN LEADERS draw up their career objectives in line with their ambitions and
at international level. Open to internal as well as external
develop their potential.
participants, these discussions were attended by almost 170
OF TEAMMATES WERE FRANCE 27.1%
people from Decathlon and various other companies from
OF TEAMMATES UNDER 29 YEARS OLD SPAIN 42.7% 45 different countries. This great success demonstrates the
growing interest in these key subjects.
IN FRANCE POLAND 51.4%
1.14%
HAD A DISABILITY
4% in Italy, CHINA 52.2%
0.9% in Hungary INDIA 14.9%
WERE OVER 55 YEARS OLD
0.84% in 2019
HIGHLIGHTS IN 2020
1 to promote inclusion and diversity within the teams.
In accordance with our corporate vision, we have developed initiatives around the world
FOCUS ON INDIA
2 practices; it is open to any person outside the company who wishes to participate and contribute to it.
The international network, which is dedicated to diversity and inclusion, was created to share good internal In India, the diversity team has been doing important work over a number of years to achieve gender parity. The various
measures that have been implemented include a recruitment day dedicated to women and placing taxis at their disposal so
that they can return home after work in complete safety.
3 within the teams in order to improve the conditions for the integration of people with disabilities.
Decathlon France renewed its 7th handicap agreement to continue building awareness and training
These efforts are paying off, since the percentage of women has risen from 13% two years ago to 30% today.
At the same time, the country conducted a study to analyse the relationship between diversity and productivity. It showed
4 We are pursuing our commitment to associations in order to promote social integration. that above the threshold of 30% of women, there are benefits in terms of efficiency.
26 NFRD 2020 27
DISABILITY SOCIAL INTEGRATION
Driven by the aspiration to be a humanist and socially committed The objective of the project is to develop the commitment and
DISABILITY AGREEMENT DUO DAY IN FRANCE company, Decathlon France has initiated actions aimed at societal impact of each site, but also to mobilise teammates
For the last 20 years, Decathlon has been committed to the As a result of the second lockdown in France, it wasn't possible creating links with associations over the last four years. The around these partnerships. The objective of the Quality of Work
integration of people with disabilities in France. to hold the Duo Day, an event where each site is encouraged to objective is to develop local sustainable projects on the subject Life team is to achieve a partnership with an association for
In January 2020, the company signed the 7th disability welcome a person with a disability for one day. Consequently, of sport to promote integration and diversity on our playing each store.
agreement in collaboration with Mission Handicap and its raising disability awareness used a digital format this year. On fields. Confident in the view that sport promotes integration In 2020, the QWL referents chose their specialisation and
social partners. The agreement is aimed at the stores, services 19 November, 100 people with disabilities as well as a number of and social cohesion, Decathlon has chosen to work alongside selected a cause to support: disability, senior workers, gender
and logistics teams, and has the following four objectives: the organisations (IME12, Cap Emploi, ESAT13, etc.) were treated to a several associations at national level, such as E2C (the second parity, psychosocial risks or integration. This measure aims to
recruitment plan; induction within the company and awareness number of internal and external testimonials and a presentation chance schools), the Apprentis d'Auteuil Foundation, FACE promote greater involvement in each project. 23 QWL referents
building; integration; job retention and the development of of Mission Handicap. Ten Duo Days were maintained in a (acting against exclusion foundation), Defense Mobilité, 60,000 decided to specialise in Integration in 2020.
relations with the protected environment. physical format or through videoconferencing, at the regional Rebonds, Viens Voir Mon Taff, Sport in the City, Proxité and Areli
Two aspects for promoting integration: solidarity and
warehouse in Bouc-Bel-Air (13), at the store in Saint-Omer (62) Emergence.
The goals include: an employment rate of 6%; training for human recruitment. On the solidarity side, two new programmes were
and at the warehouse in Cestas (33), for example.
resources managers, leaders and elected members of the developed in the year:
social and economic committee (CSC) through the Decathlon
The Soliday'cathlons, which are solidarity team meetings
Academy; as well as certain technical and organisational
organised in partnership with associations, began at the end of
arrangements. The aim of Decathlon France is to guarantee the
2019. From December to January, 11 meetings were organised
application of this agreement before December 2022 thanks
involving 170 Decathlon members, and reaching 113 people.
to a network of referents (80 disability referents and 8 network TESTIMONIAL This promising initiative had to be put on hold for the rest of the
referents).
year due to the Covid-19 crisis.
MIRJANA PAVLICEVIC
DIVERSITY LEADER, A partnership with Vendredi14, a community engagement
platform that emerged during the lockdown. Thanks to this
DECATHLON CROATIA
system, teammates in lockdown were able to get involved
in voluntary projects such as presenting their profession to
“With the 'Recruiting People with Disabilities' secondary school students, tutoring or even identifying points
project, we wanted to offer everyone the of contact for women experiencing domestic violence. In total,
opportunity to work in a healthy environment 43 Decathlon employees joined a programme in France.
with colleagues who practise sport on a At the same time, on the recruitment side, raising awareness
daily basis and participate in their own about increasingly inclusive recruitment has intensified and
development and that of the business. a new training course emerged as a result: recruiting without
In Croatia, the percentage of people with discrimination.
disabilities is 12.4%. We hired people who
are deaf, deaf and mute, blind, visually
impaired and people with Down syndrome.
Each partnered work experience removes any
prejudices, highlights the problems so that
they can be better understood, develops our
ability to adapt and empathise, and helps the
company to grow.”
RECRUITMENT IN FRANCE
The Covid-19 health crisis had big repercussions on recruitment,
although the decline varied according to the sector in order to
IT-RELATED SERVICES
adapt as closely as possible to the fluctuations in business Recruitment fell sharply during the first lockdown and broadly
activity. speaking, the decline continued throughout the year. This
decline can be explained by the need for a shift of focus towards
skills associated with key services and applications, as well as
SPORT AND PROCESSES e-commerce.
SUPPORT DURING THE COVID-19 CRISIS: In these services, which had recruited a lot in previous years,
Overall, the probation period failure rate increased slightly.
recruitment was temporarily frozen (90 in 2020 v. 287 in 2019).
This can largely be explained by the uncertainty surrounding
To preserve jobs and provide the best possible working conditions: the economy and certain new strategic priorities that have
70 job evaluations (warehouses, stores and all the services combined) were conducted. IN-STORE ACTIVITY emerged.
14 remote working stations were created: ergonomic seat, office layout, computer monitor Recruitment dropped (300 in 2020 v. 486 in 2019), with a
significant drop in April associated with the first national
and app for participating in videoconferences.
lockdown.
WORK-STUDY COURSES AND TRAINEESHIPS
Counselling was provided, with a diagnostic analysis of the situation in relation to the work environment The only work-study contracts to be frozen were those in
and cognitive appraisal. sports and processes. However, there was an overall drop in
LOGISTICS recruitment, with the exception of the Decathlon Essentiel
All leaders managing people with disabilities were contacted to review the situation.
Business was barely affected, with the figures remaining stores.
unchanged.
Traineeships also dropped sharply in April and November,
during the two lockdowns.
28 NFRD 2020 29
Human rights in the value chain HUMAN RESPONSIBILITY
IN PRODUCTION
SHARING OUR AMBITION Decathlon entrusts the production of its sporting goods to a
worldwide panel of suppliers categorised according to industrial
84%
according to their commitments under the Decathlon code of
conduct.
Decathlon's responsibility is to ensure that all human and environmental issues are addressed at every level of the
manufacturing and production chain of our products, for its teammates, product users, service providers and suppliers.
PURCHASING POLICY
Our code of conduct, which was completely revised in 2017, updated audit grid, as well as through the regular presence on So that a maximum number of people can practice and enjoy
responds to the social and environmental issues highlighted by site of Decathlon's local production teams . The methodology the benefits of sport in the long-term, the Signed Sports product
international organisations (ILO, OECD, etc.) and in particular: for making the process more reliable and implementing offering is aimed a variety of sports.
RANK 2 PRODUCTION
Human Rights (child labour, forced labour, debt bondage, long-term corrective measures is under constant improvement. These products are designed by the Signed Sports teammates
freedom of association, discrimination, decent living wage, SITES RATED A, B or C
This whole organisation enabled Decathlon to maintain a and manufactured by Decathlon suppliers, using 15 industrial
etc.), health and safety (work environment, building safety, relationship of trust with its suppliers despite the global crisis, processes (see p. 72).
etc.), management of chemical substances, respect for and to ensure compliance with established health protocols
the environment, responsible materials15, corruption, and once the factories resumed their activity.
management and communication with employees. This THE ROLE OF BUYERS RANK 1 PRODUCTION
In 2020, 84% of our rank 1 suppliers were managing their
document has been signed by all our rank 1 component and
human risks to an acceptable level17 according to our criteria;
Like all teammates working with Decathlon product suppliers, SITES RATED A, B or C
product manufacturers. product and component buyers are trained in certain
we are looking to increase this figure to 90% by 2026.
The application of this code of conduct is verified by means fundamental matters as soon as they start working in this
of an internal and external audit system based on a regularly- sector, such as detecting unacceptable critical situations
among the requirements in the social requirements grid. The
buyers then integrate the results of the follow-up audits as Three types of investigation are carried out during audits:
well as the action plans into the panel's performance review. visual, documentary and interview. On the basis of this
During this review, buyers may revise the purchasing forecasts information, the auditors fill out a grid and obtain a score
INDICATORS upwards or downwards depending on the results of the audits ranging from A to E:
AS AT 31/12/2020 and action plans followed up by Decathlon's teams. They may
consider terminating the relationship if the supplier still does A: optimal and innovative risk management.
not meet expectations after a certain period of time, despite the
2,178
support provided. B: Decathlon's target, i.e. risk management that is sufficiently
1,339
robust to avoid immediate and long-term risks.
PEOPLE IN PRODUCTION AUDITS AT DECATHLON C: risk in connection with a process if such process is applied
To assess production conditions through a process of audits, in the long term.
RANK 1 AND RANK 2 SUPPLIERS PRODUCTION TEAMMATES SUPPORTING Decathlon instructs OPM SD (operational process manager in
SUPPLIERS ON A DAILY BASIS sustainable development) and HRP (human responsibility in D: immediate but not unavoidable health risk.
production) auditors who are trained in-house. In 2020, there
were 38 SD OPMs spread over 20 countries and 42 auditors E: unacceptable level. This implies there is a direct risk of death
based in countries of production. Decathlon also uses external or direct pollution of the local environment.
auditors. In 2020, 62% of audits were conducted by internal In the event of C, D or E scores, Decathlon asks for an action
auditors. plan to be implemented; if this is not done, Decathlon reserves
On establishing a new partnership with a supplier, the supplier the right to terminate commercial activity conducted with the
undertakes to comply with Decathlon's code of conduct and supplier.
HIGHLIGHTS IN 2020 minimum requirements. The purpose of the audits is to verify
that the 12 chapters of fundamental human rights for workers Decathlon works with three types of supplier:
1
We focussed awareness of responsibility and autonomy for both our teammates and our suppliers, as well as health and safety conditions are being applied Partners - 45 suppliers who share a common vision and
correctly. values, with whom a relationship of trust is established. They
in order to pursue our development strategies with maximum efficiency and applying the most demanding criteria.
produce more than 32.3% of the company's global output.
2 with 84% of our suppliers rated A, B or C at the end of 2020, 2% less than in 2019, for rank 1.
We maintained the performance of our panel during this year blighted by the health crisis, Strategic key account suppliers with whom Decathlon has a
relationship based on sustainable performance.
The rest of the supplier panel, with whom Decathlon does not
3 We continued to develop access to training, in order to maintain the development of our teammates' skills. have a close relationship. These suppliers represent less than
20% of the global output.
30 NFRD 2020 31
ACTIONS IN 2020 THE PREVENTION OF FORCED LABOUR
In 2020, the production teams carried out a major update to
the HRP and environmental grids for the constant increase of According to the International Labour Organisation, more than In 2019, the investigation carried out with the VÉRITÉ
supplier autonomy and to continue to combat forced labour. 25 million people worldwide were suffering under circumstances organisation in Thailand had confirmed our suppliers’ need for
A vast supplier self-assessment campaign on HRP was also of forced labour in 201919. Despite there being an audit process skills on how to integrate these issues in their relationships with
conducted using a new mobile tool (AssessGo): 809 self-as- MANAGEMENT applied throughout the value chain, each country has its own recruitment agencies and in the management of dormitories.
regulatory constraints which do not necessarily cover all of It was decided to launch tests in India where there are the same
sessments were carried out. This result was speeded up by
the health crisis. The aim is to foster responsibility in suppliers OF THE COVID-19 CRISIS Decathlon's requirements in terms of human rights. Driven needs, and then replicate them in Thailand and other countries
in the long term and to support them in their development in particular by the Modern Slavery Act* in 2015, and then by potentially at risk.
towards autonomy. During this year of global health crisis, Decathlon the duty of vigilance in 2017, Decathlon has strengthened its
- An assessment grid for recruitment agencies was tested with
made sure that it maintained its connection commitment to vigilance in three areas related to modern
Sustainable Development Autonomy is part of this vision two suppliers.
with suppliers. Despite the circumstances, the slavery: forced labour, responsible recruitment by our suppliers
of supplier autonomy. The Autonomy project was created and debt bondage. - A good practice guide on freedom of movement in dormitories
in 2019 and is aiming for 100% of our partner suppliers to teams managed to continue the monitoring
was distributed to suppliers.
be autonomous by 2025. This ambitious programme took exercise thanks to supplier self-assessment,
*Global Slavery Index - Legislation.gov.uk - The Combating Forced Labour training programme was rolled
the sustainable development team almost a year to develop. questionnaires and a reporting system. When
the plants were operating, the teams ensured out in the international production offices. It will strengthen the
Its goals are to guide our suppliers towards ever-improving
that health restrictions were implemented in skills of auditors in detecting this kind of practice.
sustainable performance, to foster their agility and efficiency
through decision-making and self-assessment, and to improve accordance with government requirements,
the industry in matters of sustainable development. including through webinars and a dedicated
guidebook. Decathlon also undertook to honour
Once all the technical requirements have been satisfied (a all the orders that had been placed and shipped
process that takes several months), the supplier will obtain by its suppliers during this period.
Sustainable Development Autonomy status
In 2020, six partners joined the programme and 14 confirmed
that they will be participating in the coming months.
TESTIMONIAL
At the end of this training period, they will be able to:
PRODUCTION SKILLS
In production, priority in 2020 was placed on bolstering the
detect unacceptable situations in respect of people and the KRISHNA KUMAAR DHAMODARAN
training of teammates via the Decathlon Academy. With a
environment; PRODUCTION TEAM LEADER, REFERENT ON COMBATING FORCED LABOUR
development plan tailored to each business line and regular organise and capitalise on an HRP (Human Responsibility in
monitoring, each teammate is responsible for improving their Production) or environmental audit; “25 million people worldwide are the victims of modern slavery and all actors may face this situation.
skills. detect a risk related to the use or presence of chemical As a company, we sincerely believe that it is the responsibility of every Decathlonian to protect the
In production at Decathlon, the bastions of sustainable substances. interests and welfare of the workers who help us manufacture our products.
development are: These skills are vital for the application of the whole strategy
of our suppliers’ compliance with human and environmental
Since 2016, we have made progress in improving our skills in this area and in boosting our resources,
Production leaders: they visit the factory every week to control
issues. They are mandatory for teammates who visit plants. but we must keep up our efforts in order to achieve a responsible supply chain. To achieve this, we
quality and are also trained in sustainable development skills.
83% of them had been trained at the end of 2020.
must also strengthen our teams and industrial partners, continue to roll out our tools for identifying
Teammates must subsequently learn additional skills. These are
just as important, as they expand the teammates’ knowledge potential risks, keep increasing our expertise for effective and sustainable mitigation, and lastly, build
Production managers: they are the managers of the
of the environment, fire risks, the principle of continuous on our connections with potential external partners to go further and faster.”
production leaders. They oversee the smooth running of
production in all areas: quality, sustainable development and improvement and the detection of forced labour.
operational excellence. To reach the maximum level of training and become a referent
Operational process managers in sustainable development on the subject, certification is required from the skill leaders18.
(OPM-SD): they are the referents for sustainable development Their role is to develop the network of referents, ensure the
in production. In their capacity as experts, they must be training tools are up to date and available, and ensure an
autonomous in all matters and capable of disseminating optimal requirement level. In 2020, the role of skill leader was
information on them. They are in charge of competency and strengthened to expand the range of skills offered and lead the SUMMARY OF 2020
Decathlon’s requirement standards, and they are the key network. While the teammates still have a role in their training,
skill leaders provide supervision of the process and ensure that 1 Two sets of guidelines were issued for industrial partners: 2 A webinar was created to perfect the skills of teammates:
players for integration and compliance regarding sustainable
development issues. the level of skills is maintained. Dormitory guidelines: minimum standards to ensure the Structured around the 11 indicators of forced labour, it aims to
Based in France, the industrial buyers are part of Decathlon's health, safety and freedom of movement of our workers residing foster awareness in OPM SDs of the consequences and help
Auditors on assignment: they are production leaders or
industrial organisation. Their skills are also certified by the skill in a dormitory. These standards are in line with statutory and them to be vigilant in the field.
production managers who wish to contribute to sustainable
leaders. Their role is to make strategic purchases and they liaise human rights standards.
development in production issues through the certification of 3 A tool was set up for use by the network of auditors:
their audit skills and the time spent on this assignment. with Decathlon's in-country production teams and suppliers. Ethical recruitment guidelines: minimum standards to
Tested in four countries over the year, this new tool allows
Lastly, in 2020, several series of webinars were organised. ensure that all our workers, especially migrants, have been
All must have acquired and received certification of the three auditors to detect forced labour on site. Having achieved
They were accessible to all (some were attended by more recruited by procedures that comply with ethics criteria, and
core skills within the first three months of their training. satisfactory results in relation to the target, this tool is expected
than 500 people), and enabled teammates to improve their are protected from exploitation, discrimination and recruitment
to be rolled out on a massive scale in 2021.
skills on climate change, forced labour, autonomy and human fees.
responsibility in production.
Read about the Code of Conduct, dormitory guidelines and ethical recruitment guidelines at:
https://sustainability.decathlon.com/legal-documents
18. Skill leader: leader of skills. 19. ILO Report, Alliance partnership, November 2019: https://www.ilo.org/wcmsp5/groups/public/---ed_norm/---ipec/documents/publication/wcms_716931.pdf
32 NFRD 2020 33
Health and safety At Decathlon, each country is responsible for coordinating the
health and safety of teammates, customers, service providers
THE PRIORITY IN TIMES OF CRISIS
and sports users, in accordance with the principle of subsidiarity More than ever, support for teammates was the top priority of
AND STAKEHOLDERS
store or country) and safety referent pairing. The objective
safety (new protocols), and the prevention of psychosocial risks
for 2020 was that each country should work with a referent
(support cell) (see page 24). At the end of the first lockdown,
to support, assist and challenge it. The health crisis slowed
each teammate was invited to review their state of well-being
down the process designed to achieve this goal. Currently, 58
with their leader.
countries have a referent, i.e. more than 92%.
Ensuring the health and safety of teammates, customers and service providers is a priority at Decathlon. Through safety measures CONTACT MAINTAINED
and processes, the attention paid to keeping the work environment safe and fulfilling for everyone is of utmost importance. THE IMPACT OF COVID-19 BETWEEN THE SAFETY REFERENTS
The global crisis has had the effect of stimulating Decathlon's
Given the health crisis, Decathlon had to redouble its efforts to In 2020, the four annual health and safety meetings were
strengths; as a result, the company has progressed despite this
meet its own demands. However, Covid-19 has demonstrated transformed into about 20 digital seminars. This maintained
context. These strengths include the major role played by local
just how robust its health and safety protocols have been in the contact between the teams so that the Covid-19 crisis
management working in collaboration with the global network.
protecting teammates. could be managed more effectively. At the end of the year, two
Consequently, the countries were inspired to share and
Globally, within Decathlon itself, the health and safety measures videoconferences announced the priorities for 2021. As a result
reproduce best practices, whilst adapting to local constraints.
taken have helped to reduce the spread of the virus. of these regular exchanges, the level of satisfaction regarding
The crisis also led to increased confidence in the importance of network operations increased four/five-fold.
The global crisis has also served as a reminder of how important
the leader/referent pairing. The role of the referent is to ensure
it is to attend to the physical health of teammates and the
that the level of local awareness is sufficient. To reach this
difficulties encountered in their work. Despite already being 195 QWL LEADERS IN FRANCE IN 2020
correct level, the relationship must be relevant, challenging and
a key consideration for Decathlon, measures were stepped Since 2020, the QWL leaders are divided by subject; they are dedicated to a
caring.
up both in terms of health and safety and the prevention of specific topic according to the site requirements and human potentialities.
psychosocial risks. Covid-19 has also shown that Decathlon's health and safety
protocols are robust and reliable in effectively protecting
teammates over the long term. The results at the end of 2020
HANDICAP 97
prove that the company has succeeded at global level in
maintaining the highest standards in preventing the spread of INSERTION 38
contamination within its scope of activity.
Finally, from May onwards, when the first lockdown was lifted, SENIORS 35
HEALTH AND SAFETY AT DECATHLON, IN FIGURES store business was much higher than the annual average for
AS AT 31/12/2020 the same period. A positive point which shows that users need PROFESSIONAL EQUALITY 19
Decathlon products and that they trust the company.
PSYCHO-SOCIAL RISKS 6
OCCUPATIONAL ACCIDENTS
OF TEAMMATES FELT SAFE QUALITY OF WORK LIFE RELAYS SAFETY UNITED REFERENTS
IN FRANCE IN 2020
IN THEIR WORKPLACE in France around the world
compared with 480 in 2019
FOCUS ON ITALY
Having been hit particularly hard right from the first The good communications between Italy and Decathlon
lockdown, Italy gathered together a team of experts to United were also invaluable in being able to make progress
2 The role of the safety referent and country leader pairing was renewed. demonstrated excellent responsiveness. They managed to
adapt when, from one week to the next, the rules governing
psychological assistance was deployed. It was available to
teammates who needed it throughout the rest of the year.
access to the sites by teammates and customers, or
3 helped to maintain a constant link between safety managers.
The operation of the Decathlon safety referent network around the world customer information, had to be changed.
34 NFRD 2020 35
Skills and development DECATHLON ACADEMY
The year 2020 was marked by a significant drop in face-to-face In order to improve the user experience and satisfaction rating,
FULFILLMENT TRAJECTORIES
course called ‘Transforming my face-to-face course into a
remote course’ as well as some best practice guides. These A skills development plan that can be personalised by each
transformations required to create digital versions are to teammate
complement the face-to-face training offer without replacing it. A network of referents that is organised and available by skill
When it became possible to resume face-to-face training, the set
Training employees throughout their professional lives is a key part of maintaining the skill levels needed to gradually priority was to adapt the health and safety measures, which were Face-to-face and digital courses by skill set
transform business strategies. decided by the human resources department, to the training. To Information on responsibilities by job title for every sector
this end, the team created an official framework of new rules to
A platform that is accessible on computer, smartphone and
The purpose of training at Decathlon is to give each teammate Despite the complex situation, the goal was to do everything be observed during indoor training courses. Given that some
tablet
the opportunity to perform their duties, whilst being as fulfilled possible so that teammates could continue to develop their of the courses are mandatory (EPI*, SST*, safety integration,
as possible in their work. To achieve this, the company provides skills. To achieve this, many face-to-face courses were adapted Capitanat20), these were the first face-to-face courses to start A mapping of the skills level of teammates
all the tools needed for teammates to maintain and develop to a digital format and, when classroom training was permitted up again when the stores reopened. Later on, other courses A digitised reference document of skill sets has also been put
the know-how and interpersonal skills to perform their duties. once again, a strict health and safety protocol was put together. were also restarted with reduced numbers. This decision had together, covering all of the company's sectors and professions.
Created at the end of 2019, the Decathlon Academy platform major repercussions for the Decathlon Academy team because It is available in French and English so that it can be used by all
2020 also marked the start of the Decathlon Academy platform
provides digital and face-to-face courses in a single location as most (80%) of the training was provided face-to-face by local of Decathlon's entities abroad.
being deployed around the world. The objective was to offer
well as in dedicated physical exchange locations. referents.
everyone a career development plan adapted to their needs. Worldwide use of the platform in 2020:
Faced with the Covid-19 crisis, the teams have demonstrated At the same time, 2020 was an important year for the Decathlon
Academy team with the deployment of the platform that was 492 course creations consisting of face-to-face and digital
their ability to adapt quickly and maintain training standards.
launched at the end of 2019. Available in 65 countries, local training, as well as other educational materials
teams are now working to translate and adapt the content for 506,144 digital sessions
their country. Currently, the platform has 2,000 users per day 179,583 users
and it obtained an average rating of 6.6/10 for the question:
“Would you recommend this platform to your colleagues?”
TRAINING AT DECATHLON, IN FIGURES
AS AT 31/12/2020
14 51 16 DECATHLON EXCHANGE
DECATHLON EXCHANGE CENTRES COUNTRIES ADOPTED THE DECATHLON AREAS OF EXPERTISE In 2020, the priorities were:
around the world ACADEMY DIGITAL PLATFORM ARE AVAILABLE ON THE
DECATHLON ACADEMY PLATFORM The opening of new Decathlon Exchange embassies to
spread the corporate purpose, values and culture. Six new
countries were added, thereby expanding the existing network:
88% 100
Croatia, Slovenia and Serbia (one embassy in Croatia for the
three countries), Italy, Morocco, Turkey, Bangladesh and
Colombia. In addition, the teams were expanded in China and
OF TEAMMATES DECLARE THEY TAKE DECATHLON ACADEMY PHYSICAL SITES ACROSS THE WORLD India, with 4 new embassies in total, for closer relations with
the teammates.
RESPONSIBILITY FOR THEIR OWN ADVANCEMENT TO LEARN AND SHARE EXPERIENCES
Digitisation, with a full redesign of the Decathlon Exchange
website and the creation of new training modules. So that
training could continue despite Covid-19, courses on the
basics, which were initially face-to-face courses, went digital.
And, as soon as the restrictions were lifted in September, both
the face-to-face and digital activities resumed.
After the lockdown, the teams also set up a ‘Working with
HIGHLIGHTS IN 2020 Since 2005, the objective of the Decathlon Exchange teams, Uncertainty’ workshop.
which are present in 14 countries, is to give teammates the Finally, a podcast on the personal appraisal was made available
1
Access to training for each teammate, everywhere in the world, was maintained thanks to a digital format support they need to dare to take on Responsibility so that to everyone on YouTube.
and the implementation of robust health and safety protocols for face-to-face courses. everyone assumes a proactive role and is accountable for
their project. The goal of the training sessions is to pass on the
2 to ensure the consistency of skill levels among teammates, for the same job.
International deployment of the Decathlon Academy platform continued across all sectors values, core purpose and basic human values of Decathlon.
They encourage every teammate to experience fulfilment at
work, within the context of the company's global transformation,
while seeking to promote empowering management.
20. *EPI: Équipier de première intervention (first aid worker); *SST: Sauveteur secouriste du travail (workplace safety warden); *Capitanat: Training to introduce the future safety captain (see p 35)
to the procedures and tools that they must master on their site.
36 NFRD 2020 37
Sharing shareholder value SHAREHOLDING
Shareholding is an opportunity for teammates to invest in FOCUS: THE REPERCUSSIONS
FAIR REMUNERATION their business over the long term and to take part in a shared
adventure. It gives them an opportunity to understand the
economic and financial aspects of the company, to feel more
OF THE COVID-19 CRISIS
As a result of the lockdown, the share value had to be
TO OUR PERFORMANCE
Decathlon teammates are given this information by the 500
shareholding relays in all the countries concerned. The relays’ fund the option to carry out their plans and/or honour
mission is to ensure that everyone gets the same information their commitments, Decathlon decided to provide free
through a detailed explanation of how the shareholding scheme bridging loans at a 0% interest rate.
works. A new reason for early release in France
In 2020, the shareholding scheme was made available to a new Following the lockdown, the French state decided
The needs in terms of skills and human capital are constantly evolving, and Decathlon is committed to taking a stance and country, namely Israel, bringing the total number of countries
empowering people. to add a new reason for the early release of funds:
that can access the scheme to 42. This means that 52,301 domestic violence. This should allow beneficiaries
teammates could benefit from the shareholding scheme this of the fund who are victims of domestic violence to
To achieve this, strategies focused on recruitment, remuneration
year. access their funds in order to pay for costs associated
methods, the continuous development of skills and employee
shareholding have been put in place. with separation. Please note: The reasons for releasing
funds early are used to release funds before the end of
The main objective is to compensate teammates fairly according
the legal lock-in period of 5 years.
to their contribution to the development of the company's
performance and to their creation of value. Teammates are
involved in the economic performance of the company through
a compensation package and share ownership. By sharing the
creation of value, Decathlon's overall compensation package
can be competitive on the labour market in France and in the
other countries where it operates.
HOW IS EUR 100 FROM A TEAMMATE INVESTED IN THE DECATHLON EMPLOYEE SAVINGS INVESTMENT FUND CALLED DECAVAL?
62%
"I aspire to responsible growth", - "I am buying a house",
55.9%
- "I act as part of a regenerative economy", - "I am having my 3rd child",
€2.178 billion
- "I participate in an inclusive society". - etc.
€70
OF TEAMMATES BELIEVE THAT
OF EMPLOYEES ARE SHAREHOLDERS
THEIR REMUNERATION IS FAIR
52,301 shareholders in 2020 PAYROLL IN THE WORLD
in relation to their responsibilities
15% more than in 2019
and performance
TESTIMONIAL
"The teammates were eagerly awaiting the shareholding scheme. They are delighted to be able to take
HIGHLIGHTS IN 2020 advantage of this Decathlon benefit which did not previously exist in Israel. It is an important project which
took two and a half years for the teams to complete, and we managed to finalise it despite Covid-19. The
1 With the opening up of the shareholding scheme to Israel, the latter was available to 43 countries in 2020.
launch event was unusual in that it was done by video, on 12 October 2020, and viewed by the 250 employees
concerned.
Our stores were closed for three and a half months out of the year, resulting in a significant loss of sales.
2 The remuneration of country leaders now includes a bonus based on extra-financial performance. However, sales remain ahead of the set objectives. As the share price was not devalued given the positive
results, it made even more sense to open up the shareholder scheme.Finally, we offered everyone who was
interested in investing the opportunity to multiply their investment tenfold (capped at 25 shares).”
38 NFRD 2020 39
Deligthment with our products THE QUALITY DEPARTMENT PROCESS:
DRIVING QUALITY AT ALL
ENSURING THE SAFETY OF PRODUCTS LEVELS OF THE VALUE CHAIN
Global Quality Performance is driven by the quality department, Technical approval: ensuring that user needs are met in line
AND SERVICES, DEVELOPING which leads the action plans integrated into the entire Decathlon
ecosystem, and deployed by a network of referents throughout
the world. This performance is based on listening to and
with safety and regulatory obligations, translated into technical
design requirements, validated and controlled step by step
CUSTOMER SATISFACTION
understanding the needs of customers and users in terms of Supplier management: checking the correct transmission
safety and satisfaction. The position of the quality network is to of key points of achievement in the industrialisation and
shed light on the risks and to co-construct solutions with all the production chain
company's stakeholders. It involves a high level of consistency
and continuous improvement. Management of non-conformity: detecting deviations
as early as possible, blocking and isolating non-conforming
Decathlon designs and orders the manufacture of its own This management system is based on an integrated network This performance is driven by key responsibilities: products and being able to resolve situations quickly to ensure
Decathlon Brand products. The requirements regarding safety, of team members, led by Quality Referents, located throughout user safety
as well as customer and user satisfaction, are at the heart of the world. Performance management: ensuring consistency of quality
the Quality teams' concerns, throughout the value chain: from and continuous improvement This set of responsibilities is reflected in the overall
The quality of the products is still controlled during their sale:
design, during manufacture and up to the point of sale and performance indicator that is user satisfaction.
Decathlon responds to all questions from sports users on Skills management: ensuring that each teammate is able to
product use. The team's mission is to highlight the non-quality toxicological aspects and the product design teams monitor All these actions, which involve a complete network of
act and react according to their level of responsibility
risks in order to find the appropriate prevention and remediation customer online reviews to correct and continuously improve teammates, require a range of skills that are monitored and
solutions quickly, in collaboration with a network of dedicated the quality of their products. The consideration of this quality Risk management: déterminer avec précision sur chaque maintained through a “skills matrix”, so that each resource is
agents. requirement is now also being studied in the context of the périmètre les éléments de vigilance used optimally, at the right time and in the right place.
second life of products, particularly repaired products.
HIGHLIGHTS IN 2020
1 reinforced safety and security for our users, ensured product quality through a strong and united network,
The quality management system was reaffirmed in 2020 through 3 major strategic axes:
PRODUCTS
reduced costs and environmental impact due to non-quality.
2
Quality Risk matrices were deployed in order to precisely analyse the quality risks for each perimeter, 1 RESELL 2 REPAIR 3 DONATE 4 RECYCLE 5 DISCARD
in an independent manner. Thus, each country leader, in conjunction with their referent,
defines their own means of detection and remediation, for optimised responsiveness.
3 by the company, in order to guarantee the trustworthiness of all the products sold or repaired by Decathlon.
The Quality process was integrated into all new forms of selling products and product durability deployed
First and foremost, Decathlon encourages the resale, repair and donation of a repaired product;
if donating is not an option, it is recycled or, failing all else, discarded.
4 to maintain our chemical risk standards in all our production plants.
We developed remote training for our suppliers during the health crisis,
40 NFRD 2020 41
A VIBRANT AND ORGANISED NETWORK FOR CONSTANT RISK MANAGEMENT DURABLE, REPAIRABLE, QUALITY PRODUCTS
AND A CONSISTENT LEVEL OF QUALITY
The Quality team is composed of a support team and a network The training sessions are reinforced with network meetings.
integrated within the various Decathlon design, manufacturing Referents can regularly exchange good practice and help each CASE STUDY: THE STAND UP PADDLE
and sales teams around the world. Each country appoints other to maintain their performance and develop their skills. As it was perceived by the general public as an unsustainable,
a Quality relay to take full responsibility locally and make In 2020, the quality of products remained stable even if the polluting and fragile product, the Stand-Up Paddle was identified
decisions as quickly and efficiently as possible. number of tests decreased, in connection with the health by the iTIWIT teams as a product that could be improved,
The support team assists all the Quality referents in detecting situation. from the design to repair phase. A lengthy comparison study TÉMOIGNAGE
their risk within their area of responsibility and co-writes a on materials, based on life-cycle analysis established that it
management system with each of them to cover this risk. was not possible to substitute PVC with any other material, in OLIVIA STAAL,
the light of current research: a less polluting alternative would ITIWIT QUALITY MANAGER
The roles that ensure product quality and user satisfaction
make the product more fragile.
at Decathlon:
As the major harmful element of PVC is mainly linked to its “The key to continuous improvement and repair
The network consists of over 400 agents, at different levels RISK MATRICES: solutions is really the work between the Signed
destruction (burning chemical materials, too few recycling
of involvement. The referents make the necessary processes, Sports, Process and Workshop teams. It is by
solutions), it was the lifespan and reparability that needed to
tools and skills available to ensure that the Quality system is ANALYSIS FOR BETTER SUPPORT be extended to make it more sustainable, in addition to the integrating all the stages in the product's life, by
followed. postponing the end of life as far as possible, that
Three years ago, the Quality team launched a project continuous improvement of the design.
In order to maintain this level of quality, the production teams, aimed at providing all the company's entities with a The Welding process21 and iTIWIT therefore worked together we will sustainably reduce our impact.”
for example, have a role in training suppliers so that they are risk matrix on the Quality component. Through a list of to find less impactful design solutions, including the
increasingly autonomous in this area. There are two main questions, these matrices allow each leader to assess the substitution of CMR glue22. In 2020, three SUP23 products were
objectives: risk for their scope, as well as the associated coverage, manufactured with clean glue and 100% of the range will be
Knowing how to detect non-conformity in order to remove with a resource dedicated to quality management. manufactured using this process in 2022.
products that do not meet the requirements as early as The intrinsic risk at country level is measured by the In order to ensure the durability of the product, the two
possible from the production line and being able to provide
200,000
number of stores, the traceability of safe products challenges were firstly, to maintain continuous improvement
the appropriate solution, thanks to the correct use of tools and and the management of chemical risk compliance, and secondly, to increase the number of repair solutions, while
settings.
Working together to be able to control the critical points of
among others. Quality performance also informs the
local leader on the costs of non-quality and Customer
at the same time streamlining the process (increasing the
number of solutions and parts also increases the impact of the
MORE THAN
our products. Satisfaction on their priorities. repair process).
ITIWIT STAND-UP PADDLES
In 2018, a new audit grid was implemented, allowing Decathlon In 2020, 97% of countries assessed their risk locally. In 2018, customers were asked to test the “Do It Yourself”
were sold worldwide in 2020
teams to check the control processes in place at supplier This makes it possible to have a global mapping of the repair kit, which revealed its shortcomings: the sometimes
sites. In 2019, following the observation of a reduction in the company's risks and to support the countries with the insufficiently reliable repair meant it did not last. Repairs
frequency of audits (linked to the increase in production check greatest impact or those that ask for help. are now carried out in the Regional Workshops, which have
points), new quality referents were trained and certified, in order doubled their number of repair solutions, increasing the
4,500
This risk analysis method will be rolled out to the Signed
to strongly remotivate suppliers. Sports and Process teams, as well as our production number of repairable SUPs from 19% to 40% in 2020. Thanks
This skills management was undertaken in 2020 with the
integration of e-learning into Decathlon Academy, enabling all
teams, in 2021 and 2022. to continuous improvement by the design, repair and quality
teams, the repair services cover 70% of breakages. MORE THAN
stakeholders, and in particular product and process engineers, Today, the crucial point is the link with the Workshops, which
to increase their knowledge of quality processes. qualitatively report all possible types of breakage, in order to REPAIRS WERE CARRIED OUT
continue to increase the repairability of the product. i.e. 3,000 T. CO2 eq. were saved
CONTROL PLAN
AND SUPPLIER DEFECTIVE RATES
MY CONTROL
INCOMING CONTROL ONLINE CONTROL FINAL CONTROL
LIMITING DECATHLON'S ENVIRONMENTAL IMPACT PLAN
BY THINKING ABOUT QUALITY UPSTREAM AND DOWNSTREAM ALL TESTING BEFORE
THE RAW MATERIALS ARE USED
ALL TESTING DURING
THE PROCESS
ALL TESTING ON
THE FINISHED GOODS
42 NFRD 2020 43
QUALITY RETURN RATE FOR DECATHLON PRODUCTS
RPM PER MILLION PRODUCTS AS AT 31/12/2020
RPM (returns per million) is an indicator for the quality of our
products. A deteriorating RPM (increase in the quantity of INTERVIEW
2016 2017 2018 2019
returned products) may, for example, be the sign of a design 2020
or production problem, or it may indicate user dissatisfaction
1,269 1,158 1,159 1,213 1,072 MELANY AUGER, CHEMICAL RISK MANAGER IN PRODUCTION
with the use of the product. For the analysis to be relevant, we
look at the evolution of this indicator over time rather than its
raw value. What is your mission and role? Our main relays are the local auditors, who carry out human
RPM = (quantities returned / quantities sold) * 1,000,000 My mission is to ensure that the chemicals used in the and environmental audits in the field. They are the ones
manufacture of Decathlon products are safe for workers, who detect the non-conformity, inform the supplier and
sports people and the environment. On a daily basis, the chemical safety referents. In 2020, the number of field
I ensure that the chemicals used in the factories are audits decreased due to the health crisis. Local chemical
handled and stored in a way that is safe for workers and risk referents train our suppliers in the management of
the environment. I also analyse the test reports carried out chemical risks in industrial environments, the “Chemical
following the manufacture of our products to check that no Risks in Production” training course was followed remotely
hazardous substances are detected, in order to ensure user by many suppliers (5 in India and a hundred in China) and by
safety and the conformity of our products. The crucial point the production teams in order to strengthen their skills and
CHEMICAL RISK MANAGEMENT: is to maintain the highest level of training for suppliers, encourage self-assessment.
so that everyone is responsible and aware of the level of
ACCOMPANYING SUPPLIERS TOWARDS CONTROLLED KNOWLEDGE risk involved in using chemicals, and so the suppliers are
How is your role evolving?
autonomous in detecting anomalies and ensuring that Chemical risk management in production is a key element
As in all production-related processes, chemical risk is Relays are assigned to field train suppliers so they have a of the product chain, but it relies on a network in reality,
managed across the board, with the objective of ensuring better understanding of risks at all levels: on their supply chain, everyone is safe from chemical risk.
involving all the players in the supply chain. With emerging
supplier autonomy by raising their level of competence on the regarding product compliance and on handling substances or How is a non-conformity detected issues such as nanoparticles and endocrine disruptors,
subject. combining them with each other. and its remediation managed? chemical risk will take on a major role in the coming years.
The project leader defines the test methods and the frequency The Quality team also ensures the quality of the relationship
Regarding the design teams, the product engineers are of This is especially as we are moving towards a circular
of checks. The quality managers for Decathlon brands and with sports users on these subjects to answer their questions
course sensitised and trained, and the purchasing teams economy model: what will be the importance of chemical
industrial processes set up and coordinate the suppliers on as quickly as possible. In 2020, action was initiated in 2.4 days,
all the substances to be controlled, the frequency of these and a response was provided in 58 days. are increasingly involved in the process of corrective action transformations linked to product recycling? This is
control plans and the corrective actions to be implemented. and the follow-up of an anomaly if this is detected on our something we are actively working on.
products or in the factory.
24. ZDHC: An initiative that brings together a global ecosystem of organisations to build common guidelines 26. Decathlon Signed Sport for skateboards and rollerblades. - 27. Formaldehyde-free glue.
for the use of less hazardous chemicals: https://www.roadmaptozero.com - 25. BHive Solution. 28. Industrial process for woven textiles. - 29. Industrial process of plastic welding.
30. Industrial process for heavy stitching.
44 NFRD 2020 45
PRESERVING 'Preserving nature' represents
NATURE
a major pillar of the group's commitments
and covers three wide scopes of action:
2_DEVELOPING A
RESPONSIBLE OFFERING
AND CONSUMPTION
3_REDUCING WASTE
DECATHLON IS COMMITTED TO THE UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS:
AND RECYCLING
46 NFRD 2020 47
OUR COMMITMENTS FOR 2026
1. FIGHTING AGAINST CLIMATE CHANGE AND PROTECTING BIODIVERSITY
ISSUES 2026 COMMITMENTS ACHIEVED 2019 ACHIEVED 2020
9 kg 9.2 kg
40% reduction in our carbon intensity CO2 eq. per CO2 eq. per
Climate change between 2016 and 2026 product sold product sold
0.2% less than in 2016 2% more than in 2019
1% more than in 2016
1_FIGHTING AGAINST
in line with the SBTi criteria
At our
37
0 coal consumption at our Rank 1 suppliers Rank 1 suppliers
N/A using coal
DECATHLON IS COMMITTED TO THE UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS: 100% of our new French Decathlon-owned stores
carry the Signature Biodiversité accreditation
Biodiversity N/A 2 stores
10% of our French property portfolio
incorporates the Nature First initiative
The Transition Plan was drawn up in 2020. Some indicators were created following the deployment of strategies and will therefore be available in 2021.
48 NFRD 2020 49
1.1_Strategies and stakeholders BREAKDOWN OF OUR GHG EMISSIONS BY SCOPE
TONNES OF CO 2 EQ.- AS AT 31/12/2020
For greater clarity, the difference in proportions in terms of tonnes CO 2 eq. between scopes 1,
COMMITTED TO
2 and 3 is such that we have volontarily distorted the scale of measurement in the graph so it
is easier to make comparisons.
11,443,989 T. CO2 EQ.
The Paris Agreement was signed in 2017 by States coming together to respond to an urgent need to reduce greenhouse gas 9,656,618 T. CO2 EQ.
emissions that have a direct impact on global warming. In 2018, the IPCC's panel of experts set this maximum increase at 9,337,086 T. CO2 EQ.
1.5°C by 2100.
At the end of 2020, on the fifth anniversary of the Paris to measure, define strategies and trajectories and be assessed
Agreement, the UN announced the formation of an international by external initiatives such as SBTi, NZI and ACT, in order to SCOPE 3: other indirect emissions (supply, transport, use, end-of-life, etc).
coalition to achieve the goal of global carbon neutrality by guarantee goals that are commensurate with the climatic
2050. Decathlon is committed to this objective, with the desire situation.
INDICATORS
AS AT 31/12/2020
2% 10% 15%
181,557 T. CO2 EQ.
166,309 T. CO2 EQ.
160,247 T. CO2 EQ. 152,651 T. CO2 EQ.
139,944 T. CO2 EQ.
INCREASE IN CO 2 EMISSIONS REDUCTION IN CO 2 EMISSIONS REDUCTION IN SCOPE 2 - MARKET-BASED METHOD: indirect emissions from energy consumption
PER QUANTITY SOLD IN 2020 BY TURNOVER IN 2020 OVERALL EMISSIONS
Compared to 2016, Compared to 2016,
Compared to 2019,
i.e. 9.2 kg CO2 eq./product in 2020 i.e. 0.86 kg CO2 eq./Euros31 in 2020
3% increase compared to 2016
9 kg CO2 eq./product in 2019 0.94 kg CO2 eq./Euro in 2019
25,428 T. CO2 EQ. 26,858 T. CO2 EQ. 27,026 T. CO2 EQ. 25,065 T. CO2 EQ. 26,453 T. CO2 EQ.
1 We continued to deploy our strategies to reduce our carbon impact at all levels of the company. PRODUCT MANUFACTURING 49% SITE CONSTRUCTION
2 and define our contribution to carbon neutrality.
We relied on external initiatives: NZI, SBTi, ACT to assess our trajectories
AND OPERATIONS
3%
3 and ensure our resilience.
We launched a climate risk assessment project to define our climate adaptation strategies
RAW MATERIALS EXTRACTION 20% PRODUCT USE 8%
4 per product sold by 40% by 2026, and we set up strategies to self-finance these actions.
We assessed the cost of our carbon impact, the cost of measures to reduce our carbon intensity
END OF SERVICE LIFE TEAMMATE AND
FOR PRODUCTS 6% CUSTOMER TRAVEL
PRODUCT TRANSPORT 3% 11%
31. Turnover excluding tax.
50 NFRD 2020 51
PARTICIPATION IN ACT
ACT is an external initiative founded by ADEME (French
environment and energy management agency) and the CDP
(Carbon Disclosure Project), to assess the feasibility and means
of achieving the company's carbon reduction objectives.
Beyond the trajectory and ambition, ACT measures the concrete
strategies and action plans deployed within the company. FOCUS
The score is made up of a value corresponding to a
Why track the evolution of carbon intensity per
performance score (between 1 and 20), a letter that returns an
turnover, alongside carbon intensity per product
overall evaluation reflected in 6 additional criteria, including the
integration of the carbon issue into the business model (scaled sold and the overall volume of GHG emissions?
from A to E), and finally a trend score to indicate in which The calculation of intensity by product, which
direction the company’s score is expected to evolve (- / = / +). followed the monitoring of overall GHG emissions,
made the most sense for the company. Tracking
this evolution gives us a good understanding of
the impact of strategies on actions related to
product design, for example. This evolution is
a reflection of the company's daily efforts and
concrete actions.
OUR STRATEGIES In 2020, Decathlon obtained a score of 15B=. This result Monitoring carbon intensity by turnover is linked
OUR STRATEGIES TO REDUCE OUR EMISSIONS underlines the ambitious emission reduction targets that to the necessary change in Decathlon's business
model: we can no longer rely solely on the sale
cover the entire value chain, the significant involvement of
MONITORING OUR INDICATOR management in this commitment, and the range of actions to of products to claim to be participating in a
FOR CARBON INTENSITY PER PRODUCT SOLD PRODUCT ECO-DESIGN: engage our suppliers and customers in our approach. sustainable way to reducing global impact and
creating sustainable value. It is therefore our
We experienced a 2% increase in kg CO2 eq./product compared RESULTS, SEE PAGE 72 This result also highlights the need to accelerate the deployment financial performance that can be measured.
with 2016. The main reason for this was the rise in the emission of action plans to achieve the objectives set. In particular,
intensity from our product impact. This increase was mitigated NEW BUSINESS MODELS: large-scale eco-design strategies and second-life actions that
by the simultaneous reduction in other impacts. SEE PAGE 76 make it possible to increase the lifespan of products (repair,
Explanations: second-hand products and rental).
Products: The health crisis led to a change in the type of RENEWABLE ENERGY: In parallel, Decathlon was assessed by the CDP and awarded a
product sold: more sports equipment and fewer textile items. DECATHLON, SEE PAGE 56 score of B. The level of ambition and integration of the carbon
The level of eco-designed products regarding equipment is issue in the strategies were also highlighted. The identified
AT SUPPLIER SITES, SEE PAGE 60 areas for improvement are to identify the opportunities of
lower than for textiles. Therefore, the figure for kg CO2 /product
increased, in spite of the rise in eco-designed textile products. climate change for Decathlon's business and to broaden the
PRODUCT TRANSPORTATION: scope of the emissions audited by third parties.
Product transport: The weight of products transported by air
decreased, leading to a reduction of CO2 emission intensity per SEE PAGE 62
product regarding transport.
Teammate transport: There was a significant drop in the ECOMOBILITY: SEE PAGE 74
impact of team members' journeys, directly linked to the health
crisis. PARTICIPATION IN THE NET ZERO INITIATIVE
Customer transport: Customers generally travel to stores Decathlon's ambition is to contribute to global carbon neutrality
by car. These trips were replaced by home deliveries, which by 2050. To achieve this, its contribution between now and
resulted in fewer CO2 emissions. 2030 is to reduce the company's direct and indirect emissions,
Renewable energy: The percentage of renewable electricity sequester carbon up to the level of residual emissions linked to
consumption and better energy efficiency remained almost the its activities and go further by contributing to the reduction of
same. emissions of other players.
To achieve its ambitions, Decathlon has joined the Net Zero
Initiative, which aims to set up a common framework to define
each organisation’s fair contribution in order to collectively
EVALUATION BY THE SBT INITIATIVE Read more soon about achieve global net zero, using three major levers:
Decathlon's reporting which
The SBT* initiative validated two of Decathlon's goals for 2019 Reducing the company's own emissions
follows the TCFD
that are compatible with keeping global warming below 1.5°C: Reducing the emissions of other stakeholders
recommendations
1. To reduce our CO2 emissions on scopes 1 and 2 (energy in terms of climate risk Developing carbon sinks
consumption and air conditioning) by 75% in 2026, compared assessment and
with 2016. We reduced them by 20% in 2020. Decathlon’s aim is to work together with all its stakeholders
opportunities related to
to ensure the company is on the right track and contributing
2. To engage our key suppliers in defining their own trajectory climate change:
to the global challenge inherent in achieving carbon neutrality.
for reducing CO2 emissions by 2024, on scientific bases. https://sustainability.
decathlon.com Decathlon is currently identifying the relevant projects for which
62 suppliers have now committed to this.
the company is able to sequester carbon.
*SBT website: https://sciencebasedtargets.org/
52 NFRD 2020 53
MEASURING OUR RISKS
TO WORK ON ADAPTATION SCENARIOS
1
Water scarcity in the supply chain: A reduction in the therefore a solution to be strongly favoured in order to be part
availability of water for product manufacture will lead to of a low-carbon business operation.
direct increases in production costs and supply difficulties for NEW TOOLS TO CALCULATE
suppliers. Today, 34% of our suppliers run the extremely high
risk of water scarcity according to the RCP 8.5 scenario. THE IMPACT OF OUR ACTIVITY
As a French company, Decathlon is legally obliged to calculate With Metrio, Decathlon has measured the environmental
and communicate its carbon footprint by subsidiary32. The tool impact of 64 countries, covering 90% of the impact of store and
used until now for data collection was showing its limitations, warehouse activity33.
so the dedicated teams wanted to change it for Metrio. This EcoTransIT, is a special tool developed to specifically identify
solution is better adapted to Decathlon's needs, as it enables the CO2 impact of transporting our products. It provides more
analysis of the impacts of each country and to develop local accurate costing details, with more real data and less average
environmental policies. This makes it possible to use it not only or extrapolated data. It also allows for greater precision by
as a calculation tool but also as a management and analysis limiting manual intervention.
TESTIMONIAL tool for the strategies implemented.
Yukan: In line with these technical investments, the Product
In 2021, the aim is to continue developing the tool so that it can Eco-Design team has also been equipped with a new and more
SERGIO GONZÁLEZ, help the sustainable development leaders in the countries to efficient tool for calculating the CO2 footprint of products and
UNITED LEADER IN CLIMATE CHANGE ADAPTATION, SPAIN hypothesise trajectories and develop their action plans. components, so that each engineer can become autonomous
At the launch in July 2020, 36 training sessions were held and make the best decisions.
As a result of the analytical work carried out at the United level, concrete scenarios based on actual and to explain how to collect data in Metrio, followed by several
extrapolated data have been established in Spain. These risks were ranked according to priorities of occurrence question and answer sessions.
and the quality of the quantitative data.
We have distinguished between risks related to the distribution infrastructure and pure climate risks, on which
we can act:
1 - Adapting to direct climatic consequences: We have reviewed the interior and exterior insulation in 6 stores
located throughout the territory, as well as changing the roof to paint it white and thus reflect as much sunlight
as possible. The return on investment in terms of energy savings on these stores is expected in 4 years.
2 - Relying on reliable data: We are working with the IT teams dedicated to sustainable development to insert A NETWORK TO MONITOR
predictions into the calculation databases in order to help decision-making. For the store teams, the objective AND CONTROL PERFORMANCE
may be, for example, to predict the best time to employ a person for the mountain sports aisle, based on all
the climatic data. These data make it possible to accurately predict heat waves. They are assessed from the The objective of the tool at network level is to help with deci- The CO2 Referent Network in production: Responsible for
thickness of the ice cover and the different sea currents, for example. sion-making and autonomy so that each person can take on monitoring CO2 measurement at supplier sites (512 production
the best responsibilities at their individual level. sites measured their CO2 impact in 2020), and 15 people in
3 - In the overall value chain, from procurement to distribution, data is used for the stores to make decisions in
production, responsible for calculating potential reductions and
three areas: Each CO2 referent is responsible for evaluating CO2 emissions
monitoring action plans on site (see page 60).
a. H
elp in reassessing their product range, in order to source according to real needs related to weather and the appropriate actions to reduce them. The CO2 monitoring
conditions (e.g. water/snow sports); network is composed of several groups of actors, at different The Network of Environmental Data Referents in Signed
b. Making adjustments according to warehouse stocks; levels of the company: Sports and Processes: They are autonomous in calculating
c. Triggering price discounts at the right time. the CO2 impact of the Decathlon products they design. In 2020,
The Sustainable Development Referents in the countries:
15 people had expertise on which impact data to use according
4 - Customer services: Offering to share weather predictions with customers means they can gain a longer-term 50 people responsible for CO2 measurement and reduction
to the industrial process. They are supported by 18 Eco-design
vision of their leisure activities and needs. actions.
Subject Referents and 24 Evaluation Referents.
54 NFRD 2020 55
1.2_Transport supplier warehouse store actions UNITED RENEWABLE ENERGY
At Decathlon, energy consumption is an integral part of every
3 NEW COUNTRIES HAVE COMMITTED
REDUCING OUR EMISSION activity, from the production and supply chain to in-store
activities.
Today, 80% of global electricity production comes from
TO ELECTRICITY CONSUMPTION FROM
“Our goal at Decathlon is to get all our power from more sustainable sources. Currently, most of our renewable
electricity is purchased with certificates of Guarantee of Origin. We want to move towards alternative solutions and
produce renewable energy ourselves through more on-site solar solutions, where possible, as well as Power Purchase
Agreements34. No matter how we switch to renewable energy, we are always looking to have a positive local impact on
the renewable energy markets where we operate.
INDICATORS
AS AT 31/12/2020 Given the challenges we faced in 2020, we weren't able to move forward as quickly as we would have liked. Many of our
teammates around the world have had to deal with reduced working hours owing to the pandemic. Although the project
experienced some delays as a result, our resolve has not diminished. Despite this difficult and eventful year, we made
further progress in three other countries in which we are present (Vietnam, Poland and Switzerland), by switching to
20% 58.7%
renewable energies and having a positive influence on the energy markets locally. We have also laid the groundwork for
more countries to transition in 2021. Finally, we looked at options for consolidating our consumption across multiple
territories and studied the most sustainable solutions for purchasing renewable energy (type of contract, means of
production, production location, etc.).”
FEWER GHG EMISSIONS ON OF ELECTRICITY FROM
OUR SCOPES 1 AND 2 IN 2020 RENEWABLE SOURCES IN 2020
compared to 2016 0.3% more than in 2019
POLAND
In 2020, Decathlon Poland started its TESTIMONIAL
transition towards more sustainable RADEK POLECHONSKI,
energy consumption, going from 0% to
SUSTAINABLE DEVELOPMENT LEADER FOR DECATHLON
60% renewable energy.
HIGHLIGHTS IN 2020 The goal is to reach 100% by 2021.
POLAND, AND FOOTBALL AND SKIING ENTHUSIAST
The energy comes from the purchase “After several months of work, we succeeded in supplying Decathlon Poland
1
We are supporting endeavours to measure environmental impacts and put together action plans for the country of certificates of guarantee of Polish with local renewable energy sources.
Sustainable Development teams using a new tool. origin, thereby increasing the demand Today, on our sites, 60% of the electricity comes from wind power and we've
for renewable energy in the country and installed solar panels in one of our stores.
2 Leaders is continuing its efforts to integrate these strategies more effectively at the level of each country. Three new
The health crisis is curbing the use of renewable energy internationally. The network of Sustainable Development stimulating growth in the market. We are also participating in the RE-Source Poland hub so that we can
contribute, along with the government and other companies, to making energy
countries are consuming electricity from renewable sources: Vietnam, Poland and Switzerland. consumption in Poland more sustainable.”
34. PPA: Power Purchase Agreements are contracts for purchasing energy from renewable sources.
56 NFRD 2020 57
ENERGY INITIATIVES AROUND THE WORLD
PROMOTING SUSTAINABLE DEVELOPMENT
Taiwan
TESTIMONIAL
Since 2018 in Taiwan, 5% of the teammates’ bonuses have been
directly linked to the sustainable initiatives implemented during
the year. To calculate this sustainable performance, the teams
JULIA HSU,
created the Seed Game in order to "plant the seeds" of change. SUSTAINABLE DEVELOPMENT
The objective is to get every employee to play an active role LEADER IN TAIWAN,
in the sustainable development of the company and to take AND DANCE ENTHUSIAST
practical measures to reduce CO2 emissions.
“2020 is the third year of developing the Seed
In 2020, the teams could take action on the following four
Game. This year, we've made some changes to
action levels:
the content. In addition to raising awareness
education and awareness of teammates, users and partners. among all teammates, we have also been
production with eco-design and communication on these able to encourage more carbon reduction
products. initiatives! The biggest change over the past
three years has been the participation rate.
construction and operational matters with, for example,
Awareness about global warming among
renewable energy, the fight against waste or sustainable
teammates is growing all the time and there
STRATEGY IN FRANCE purchasing.
is an increasing readiness to take part in
In France, Decathlon's primary goal is to be more energy transportation of teammates, users, or even products. the global initiative, by measuring their own
efficient and to generate 50% of all the energy consumed by the impact and having their own action plan.”
The goal was to achieve a score of 105,000 ‘seeds sown’. This
company from renewable sources by 2026.
SIGNING OF target was exceeded with the 1,951 participating teammates
This will involve: finally reaching a score of 118,863. The 5% sustainable
Reducing energy consumption using the following three
A POWER PURCHASE development bonus will therefore be paid to the teams.
drivers: generalising LED lighting, centralised technical AGREEMENT
management (scheduled operating times of all the equipment In a few figures, for Taiwan:
and temperature setpoints for heating and air conditioning In 2020, Decathlon France selected its partner
systems), and monitoring everyday best practices, available to for the creation of a new renewable energy
teammates in a dedicated guide. production asset. This Power Purchase
Agreement, or electricity procurement contract,
Buying renewable energy via supplier contracts with a
TESTIMONIAL
NADÈGE IFF,
CHANGE IN ENERGY CONSUMPTION PER YEAR FOR STORES AND WAREHOUSES SUSTAINABLE DEVELOPMENT LEADER IN THE PHILIPPINES,
PER YEAR WORLDWIDE, IN KWh/M 2, AS OF 31/12/2020 AND FITNESS WALKING AND DIVING ENTHUSIAST
“In the Philippines, the public transport system reopened very gradually at the end of the lockdown. Given that this
was the main mode of transport used by our teammates, they found it very hard to get to work; so we had to find an
127.2 118
alternative. In June 2020, at their request, we offered them an unlimited interest-free loan (over a maximum period
58 NFRD 2020 59
1.3_Industrial and territorial ecology applied by the suppliers In each of its countries of production, Decathlon deploys OPM
SD (Operational Production Manager Sustainable Development)
referents in charge of leading sustainable development projects
INDICATORS
AS AT 31/12/2020
80.4%
THE CONSEQUENCES
512
OF THE GLOBAL HEALTH CRISIS
PRODUCTION SITES
255 As a result of Covid-19, it has not been possible for some
suppliers to be audited this year as the teams decided to
prioritise human risks. The crisis also led to production being
halted (for varying periods of time according to the country
SCIENCE BASED TARGETS*
RANK 1 AND 2 SUPPLIERS concerned). The use of less polluting energy sources by our production sites
MEASURE AND MONITOR
INVOLVED IN 2020 For a certain time, which varied according to the country,
is essential to drastically reduce the carbon footprint of our
THEIR CO2 EMISSIONS OF RANK 1 AND 2 PRODUCTION SITES it was impossible for the teams to visit the plants. Where a
Decathlon products. To achieve this, Decathlon aims to reduce
WERE RATED A, B or C FOR THEIR the level of CO2 by 40% per product.
scheduled audit was cancelled, self-assessments were carried
ENVIRONMENTAL MANAGEMENT out to maintain contact and keep up the required standards. To successfully complete this transition, the company has
For this purpose, a one-hour training session via a webinar was made a commitment to Science Based Targets initiatives on
provided for the production teams and suppliers, explaining its scope 1 and 2. For its scope 3, the objective is to get 90%
Decathlon's expectations. In total, 160 people were trained. of suppliers (measured in terms of purchase volumes) to set
For environmental audits in production, Decathlon focuses on What kinds of supplier are subject to environmental audits? The aim of this process was to improve their skills, the ultimate their reduction targets using the SBT methodology before the
verifying three main factors: To identify the relevant suppliers, Decathlon has chosen an goal being their greater autonomy. The system has since been end of 2024.
On-site industrial water treatment: discharged industrial indicator based on the quantity of wastewater generated per day maintained, and a self-assessment is required to be completed *https://sciencebasedtargets.org (see p. 52).
water must comply with Decathlon's requirements. In the event per supplier. The teams consider that the more water a supplier if any audit is cancelled.
of discrepancy between local standards and our specifications, uses, the more likely it is that chemicals will be mixed with it, In 2021, the priority will be to reinforce the team skills on
we apply the stricter rule. thus posing a risk of direct contamination and endangering
RENEWABLE ENERGY IN PRODUCTION
the specific issues relating to water: the quantities used in
the health of local populations. It was therefore decided that all production and their treatment, the increasing scarcity of The studies conducted in 2019 in Turkey, China, Bangladesh,
Management of hazardous waste (chemical, electrical or
suppliers generating more than 50 cubic metres of wastewater this natural resource and the impact of production plants on India, Vietnam and Portugal helped to gain knowledge about
due to production): hazardous waste must not be diluted by
per day would be audited. Today, 255 suppliers around the biodiversity. renewable energy markets and define the cost of a transition to
rain or be allowed to contaminate the water table, which is used
world are involved, with China, Bangladesh, Vietnam and India more sustainable energy in various countries. In 2020, 15.8% of
notably to extract drinking water. Since 2017, Decathlon has been measuring the carbon
at the top of the list. priority 1* suppliers consumed renewable energies compared
Air pollution via fine particles, harmful gases or CO2: emissions of its suppliers associated with their production, with to 5.8% last year.
hazardous emissions must be treated and not released into the Nevertheless, this indicator will evolve from 2021 onwards to the aim of reducing them. In 2020, 49% of Decathlon's total CO2
emissions came from the manufacture of its products. Given In order to continue training Decathlon's teams and suppliers
air. include two objectives:
that most of the energy currently comes from non-renewable on the issues surrounding CO2 despite the health crisis, four
Why conduct audits on environmental standards? A wider range of suppliers subjected to an environmental webinars were organised. They were attended by more than
audit; resources (coal, gas and oil), Decathlon decided to help its
To protect the health and safety of populations living near suppliers with this transition. Since 2019, the carbon footprint of 400 people.
production sites and plants, and to preserve the local Improved risk control. suppliers has been measured each month using the Resource *Priority 1 suppliers represent 90% of purchase volumes.
environment (from waterways to air quality). The aim is to These mainly concern the suppliers of components (textiles, Advisor tool. It is now used at 512 production sites. At the end
mitigate the impact of Decathlon’s production sites on the leather, metals, etc.). of 2020, 88% of Decathlon's purchase volumes were produced
environment. by suppliers that measure their carbon emissions (the target is
90%).
60 NFRD 2020 61
1.4_Transport and logistics DECATHLON'S TRAJECTORY
The logistics teams are striving to reduce the carbon emissions
IMPACT OF
THE TRANSPORT OF GOODS
footprint are all priorities for our teammates. Thanks to their
optimisation initiatives (lorry filling, short sea, etc.), the level of
C02 per item decreased from 245 g in 2019 to 242 g in 2020.
Decathlon seeks to use carbon-free transport solutions as
much as possible while continuing to control its costs and
AIR TRANSPORT
delivery times. In order to achieve this in Europe as well as
overseas, the aim is to prioritise rail or sea transport. In cases DIVIDED BY 4 IN 2020
where road transport is the most suitable solution, rapeseed oil,
gas or electric power are used whenever possible.
At the same time, the teams are endeavouring to reduce the
need for air transport, particularly regarding the percentage
of air transport shipments that are ‘not due to go on sale’ (i.e. The problems encountered:
not due to leave the warehouse within three weeks of their Until November 2020, a global shortage of containers made
arrival by plane, and therefore not responding to a commercial it more complex for the teams to maintain the rate of goods
emergency). The teammates of Decathlon's brands and leaving the factory.
industrial processes can also view their use of air transport and
During the first lockdown, all air transport was stopped. When
the proportion of this air travel that is useful or not, so that they
business resumed, air transport did increase in order to improve
According to the Ministry of Ecological Transition, the volume Between the closed-down factories, shortages of raw materials can make the best possible decisions.
efficiency and in response to the urgency of the situation,
of commercial transport production fell by 27.9% in the second and container stock shortages, 2020 will have been a chaotic especially for the transportation of fabric masks. To keep this
quarter of 2020. Even if the third quarter saw a recovery, this year for the shipment of goods and logistics. In order to quickly 2020 REVIEW to a minimum, the teams decided to use it only for high-priority
historic drop was not without consequences. In total, the impact get Decathlon products to the regional warehouses and stores, products, given that 20% of the products account for 80% of
on European transport will have lasted nine months. the teams had to be flexible. Despite the challenging situation, In general, the Covid-19 crisis had a very significant impact
Decathlon's turnover.
we had to stick to the commitments made and pursue the on international transport, which came to a complete halt for
carbon-free plan we had initiated. several weeks. Despite the supply problems, the warehouses
continued to operate in order to maintain global operations,
especially for online orders.
In 2020, 4.03% of Decathlon products were transported by
air compared to 3.2% the previous year (the 2026 target is to
INDICATORS reach 1%). Overall however, the company managed to reduce its
AS AT 31/12/2020 carbon footprint associated with air transport by 20%35.
In order to transform Decathlon's transport system as a whole,
so that it fulfils its commitments, air transport is now managed
20%
throughout the supply chain, rather than by the logistics teams
242 grams
working in isolation. Thanks to the tools used to calculate the
carbon footprint, everyone is accountable and can make the
decisions that are the most suitable for their remit.
OF KILOMETRES TRAVELLED IN EUROPE BY
OF CO 2 GENERATED PER ITEM IN 2020
TRANSPORT MODES WITH LOWER CARBON EMISSIONS
compared to 245 g CO2 eq.in 2019
from warehouses for long-distance imports to distribution
platforms in Europe, compared with 10% in 2019
TRANSPORT IN EUROPE LOGISTICS
At Decathlon, European transport represents 71% of the global While the first lockdown made it difficult to keep up with
impact regarding product transport. In 2020, major negotiations delivery deadlines, the second did not cause any delays. During
were undertaken with carriers to promote gas (LNG-CNG and this crisis year, the logistics teams stepped up to the plate,
HIGHLIGHTS IN 2020 biofuels) and rapeseed powered road transport, “short sea”
shipping (along the coasts without crossing the ocean) and
demonstrating their capacity to adapt and be flexible.
rail transport. Thanks to these efforts, 20% of Decathlon’s To deal with the pandemic:
3 We are promoting road transport using gas and rapeseed oil fuels, as well as "short sea" and rail shipping.
between teams.
62 NFRD 2020 63
1.5_Biodiversity
COMMITTED TO FIGHTING
THE EROSION OF LIFE
Biodiversity is the diversity of life on Earth. It brings together TESTIMONIAL
the different ecosystems (aquatic, terrestrial and marine
environments), genetic traits and species. It is a source of CHRISTOPHE CHENEVIÈRE
supply, regulation and culture for our planet. Despite its WORKS MANAGER,
importance, biodiversity is diminishing year on year, because AND JOGGING ENTHUSIAST
of land use, over-exploitation, climate change, pollution and
invasive species*, which pose a threat to every living being. “These proactive objectives help to integrate the
Faced with this threat and in order to ensure the sustainability of issues into every property-related sector and
sports practice and its business, Decathlon has been working introduce new requirements into our business
for several years on reducing its territorial impact. This year, a development model. For Decathlon, this means
new step was taken when a biodiversity leader was recruited not damaging nature, reducing the impact of our
to work out Decathlon’s impact on the entire value chain and points of sale on ecosystems, as well as asserting
identify what measures should be taken. our commitment to having a positive approach to
biodiversity.”
*source: the IPBES report May 2019 -https://www.afbiodiversite.
fr/sites/default/files/resume-IPBES_fr.pdf page
UNDERSTANDING AND CHARACTERISING This means that the sum of the ratings achieved for each target
must respond to the environmental challenges so that nature
THE IMPACTS ON BIODIVERSITY can stay natural by continuing to regulate, infiltrate and serve
as a habitat over the long-term. On the first experimental site in
Saint-Malo, the initial assessment prior to the start of work was
Decathlon joined the ‘Company Committed to Nature’ 42/100. Three years later, it is now 79/100.
initiative in February 2020. In 2021, the company will have to
submit its action plan to protect biodiversity and in 2023, it will 2020 property report
be audited on its results. - Work was carried out on the store that already existed in
Most of Decathlon's impacts on biodiversity come from the Lorient (France). The car park was completely redesigned and
manufacture of products. To analyse these impacts in more transformed in order to renature the land. Now, the rainwater
detail, the teams used the GBS (Global Biodiversity Score) tool which falls on the car park is infiltrated so that most of it is
from CDC Biodiversité*. The following two different impacts returned to the water table or to form wetlands at the surface.
were identified: - 14 files are being deployed according to the stringent process
- Dynamic impacts that are largely the result of climate change. initiated at our experimental site in Saint-Malo (France): the
objective is for all the work on all the sites involved to be carried
- Static impacts resulting largely from land use.
out before the end of 2022.
In 2021, the next step will be to find a new tool to deepen and
The impact of the pandemic on actions - Hénin Beaumont is in the process of being certified in the first
refine this analysis in order to prioritise the actions to be taken
in favour of biodiversity
BIODIVERSITY AND PROPERTY half of 2021.
to preserve biodiversity.
The objectives set for this year were fulfilled but the reduced The store managers in France have made a strong commitment,
*https://www.cdc-biodiversite.fr/
activity restricted the scope of the initiatives that could have by seeking to take action to preserve biodiversity on their sites.
been conducted to build awareness among the teams. Several projects were initiated in this area in 2020, which marks COMMITMENTS TO
The global pandemic helped to make the general public more a year of transition
aware of the crucial importance of the impact of humans on Methodology
THE ACT4 NATURE INITIATIVE
biodiversity and the urgent need to take action. 2020 should Before starting any building construction and for certain Environmental certification of our land development for
also have been the ‘year of biodiversity’ owing to some major refurbishments to car parks (given that they were sometimes 100% of new programmes in France bearing the Signature
international events, but which had to be postponed until 2021: built before these issues had been brought to light), Decathlon Biodiversité label.
- The World Conservation Congress36, which takes place every carries out an assessment based on 74 biodiversity criteria. Renaturation of 10% of Decathlon's French property portfolio
4 years and will be held in Marseille (France). These include ecological continuities, water resources, plant by 2022 using the Nature First approach.
- COP 1537 to be held in China. density, light pollution, the climate and even quality of life. All the
projects are part of an environmental performance approach
governed by the ‘Signature Biodiversité’38 process, while also
benefiting from its specialist expertise. Decathlon's commitment
is to design facilities to promote positive biodiversity.
64 NFRD 2020 65
OUR COMMITMENTS FOR 2026
2.1 RESPONSIBLE PRODUCTS AND RANGES
ISSUES 2026 COMMITMENTS ACHIEVED 2019 ACHIEVED 2020
100% of our products are the result 3.6% of turnover 5.9% of turnover
Eco-design of an eco-design strategy from eco-designed from eco-designed
products products
2_DEVELOPING A ISSUES
Eco-mobility
2026 COMMITMENTS ACHIEVED 2019 ACHIEVED 2020
RESPONSIBLE OFFERING
of teammates in order to minimise the environmental impact of our teammates’ travel.
AND CONSUMPTION
30% of products in our ranges
are classed as reparable
4% 4%
Repair
100% of our reparable products are repaired
by our workshops or by our customers
81.2% 78.9%
100% of our countries have
Second life a second-hand sports product range 7 countries 14 countries
Communication - Awareness-raising
Communication 100% of Decathlon products will have
DECATHLON IS COMMITTED TO THE UNITED NATIONS SUSTAINABLE DEVELOPMENT GOALS: about our products environmental labelling by 2026
61.1% 63.8%
Awareness-raising
On average, there is one event per year and per site
actions
66 NFRD 2020 67
2.1_Responsible offer and products ENVIRONMENTAL ASSESSMENT
The environmental labelling programme aims to assign
2020 REVIEW
GIVING OUR CUSTOMERS products with a rating from A to E according to their impact
on the environment. The goal is to inform users about the
environmental impact of Decathlon's products within the same
Environmental assessment was presented to the French
Ministry of Ecological Transition: As a pioneer on this issue,
WITH LESS IMPACT This year, the goal was to build on this momentum and improve
the environmental assessment. Changes were necessary to
make it easier for the design teams to get on board and have
developed. About 30 people are now providing training on the
subject. The aim is to train all the engineers, who are at the
heart of the product design process.
an impact on future products. To achieve this, it was necessary Expertise was improved at Decathlon on environmental
to define a common framework with the expected degree of data, which is used to work out the environmental impact of an
According to the UN, if the world population reaches 9.6 billion human beings by 2050, it would take nearly three planets to accuracy. element. For example, data shows that all the steps involved in
provide the resources necessary to maintain current lifestyles. making 1 kg of conventional cotton yarn generate 16 kg of CO2.
Environmental assessment analyses the entire life cycle, This ranges from identifying and using the databases that most
Faced with this alarming observation, and given that the The company is also leading the way in calculating the from the design phase to the end of the product's life. For the accurately reflect actual production processes to developing
products we sell have an impact on the environment, Decathlon environmental impact of its products and displaying calculation to produce the most accurate result, the tool used the data that did not exist previously (e.g. development of data
is taking action at different levels. environmental information so that users can make informed must be efficient, the calculation rules reliable and the database on the production of polymer foam, developed with a panel of
Because Decathlon's goal is to make the joys and benefits of and deliberate choices. must be representative of the actual situation. Once calculated, suppliers.
Finally, in fulfilling the goal of taking a more circular approach, the indicators are used to shed light on the carbon trajectory
sport accessible to as many people as possible, the company Work was carried out with institutions to demonstrate the
Decathlon is developing new business models that include that Decathlon's Sport and Process design teams are aiming
has ramped up its commitment to eco-designing its products, need for the global governance of the environmental databases
for. By having this data, the designers and buyers can choose
in order to promote the environmental transition and activities second-hand and rental solutions. The company is also used to calculate the results for the products marketed in
the most appropriate materials, processes and suppliers.
that are more respectful of the environment. investing in the repair of products to extend their lifespan. Europe.
This is why it is important for all Decathlon's products to be
environmentally assessed. The aim is for environmental labelling to appear on all clothing,
footwear and other textiles by 2022. While the target that
the teams were aiming for in the year was 70%, the actual
INDICATORS percentage of products in the labelling programme in 2020 was
AS AT 31/12/2020 63.8%. There are various reasons for the delay:
The change of management tool during the year.
The ratings from A to E are complex to assign to certain
34 ,000 25.6
types of products and require the teams to create alternatives
63.8%
(e.g. for backpacks, the notion of capacity in litres is a variable
that distorts the rating).
SHORT-TERM RENTAL The last products to be evaluated are the most complex.
OF DECATHLON PRODUCTS TONNES OF WASTE WERE
CONTRACTS WERE CONCLUDED
DISPLAYED ENVIRONMENTAL COLLECTED AROUND THE WORLD
BY DECATHLON ITALY
LABELLING thanks to the various
which achieved the best events organised by
online and more results at the United level.
progressively in store More than 63,000 short-term
Decathlon on eco-responsible
sports practice
FOCUS: DEFINITION OF AN ECO-DESIGNED PRODUCT
contracts worldwide
TO BE QUALIFIED AS ECO-DESIGNED,
A PRODUCT MUST MEET THE FOLLOWING DESIGN CRITERIA
For a product whose design has been revised:
- 10% reduction in the environmental impact of the product for at least 2 indicators (including the CO2 eq climate
change.) compared to the impact of the previous product (before ecodesign) and without any significant deterioration
HIGHLIGHTS IN 2020
of the other indicators.
The indicators on which Decathlon has chosen to focus: climate change, air quality, scarcity of resources, eutrophication
of water.
1 However, due to the complexity of the composition for some products, certain technical elements do not yet have
The environmental assessments of our products continued to increase and attained 63.8%. For a new product, certain criteria are used to qualify the eco-designed product:
Recycled polyester: more than 70% of the weight of the product is made from recycled polyester.
established alternatives, which means that the labelling programme cannot be deployed as quickly as planned. Recycled cotton: the main fabric should be made of at least 30% recycled cotton.
2 to experiment on renting products, bicycles and other sports equipment, over short and longer periods.
To meet growing demand and contribute to the development of new consumption patterns, Decathlon continued Organically grown cotton: the main fabric is made of more than 90% organically grown cotton.
Bi-ton process: more than 50% of the product's weight uses the bi-ton process.
Bulk dyeing process: more than 50% of the product uses solution-dyeing.
3 exchange and second life activities, attaining 0,24% of its turnover in France and 0,09% in the world from these sales.
Adopting a circular economy approach, Decathlon deployed its second-hand offering through the Trocathlon, part
Durability: 1/3 increase in the calculated service life compared to the reference product (in reference unit of the
Functional Unit).
68 NFRD 2020 69
PLASTIC IN WATER PROJECT PROTECTIVE MASK FOR SPORTS PRACTICE
With the widespread use of surgical masks during the first
COTTON Our oceans are vital for humans, as they produce 50% of the
CHOICE OF MATERIALS world's oxygen and store 50 times more carbon dioxide than
the atmosphere. Also, by covering more than 70% of the planet's
global lockdown, a group of teammates wanted to create a
reusable face mask. In one month, the mask was designed
In 2020, 100% of the cotton used by Decathlon came from more
sustainable sources: 78% BCI cotton40, 16% organically grown surface, oceans transport heat from the equator to the poles, and validated by the General Armament Directorate in France
Decathlon is looking to address the main issues cotton and 6% recycled cotton. The objective was attained, but thus regulating the climate and weather patterns. and ready to be distributed in the company. Tests have shown
associated with the selection of its raw materials, the teams are nevertheless continuing their work to improve that it retains all of its filtration properties for up to 100 washes,
However, the state of the oceans is deteriorating because of
from the country of origin to their incorporation in the the traceability of the cotton used and give a second life to making it a real sustainable alternative to disposable masks. To
the pollution generated by humans, particularly as a result of
products. To achieve this, the company draws up lists cotton-based products. meet the growing demand from customers, it was eventually
plastic. It is estimated that by 2050, there will be more pieces of
of criteria that must be followed so that the teams can also offered for sale even if that wasn't part of the initial plan.
plastic than fish in the seas and oceans.
commit to choosing more eco-friendly suppliers and to As early as June, the team wanted to anticipate the need for
The Plastic in Water project, which was resumed in 2020 after
supply more eco-friendly materials. The criteria chosen a face mask for sports use, and launched the design process
an initial research phase, seeks to tackle this major issue. The
by Decathlon include the reduction of pesticides and when the gyms were closed. To speed up the process, Union
aim is to reduce the potential for the plastic from Decathlon's
CO2 emissions, the use of renewable resources and Sport et Cycle lent its support to Decathlon.
products being discharged in nature.
even animal welfare guidelines. The design of the sports face mask was a challenge: the
The first step is to carry out an inventory. To achieve this,
FEATHERS Decathlon is relying on the innovative methods of a partner41
mask had to provide protection while remaining breathable.
Therefore, the correct level of permeability for the fabric had
for estimating the overall volume of plastic discharged in nature
Decathlon works with suppliers who observe decent breeding to be identified. Thanks to the research and development
by Decathlon using data from all the Decathlon products and
conditions: no animal abuse, no force-feeding of geese and department of the French Armed Forces Biomedical Research
mathematical models. This exploration phase will end in early
ducks, no live plucking. Some products are RDS certified, such Institute44, the team was able to test the breathability and safety
2021. Then, targeted actions can be implemented to reduce this
as the Forclaz Trek 100 down and feather sleeveless jacket. of the face mask.
impact.
The Decathlon teams are seeking to increase the proportion of Then, it became necessary to incorporate the concept of
suppliers of feathers for RDS certified clothing. Decathlon has also joined:
filtration, compatible with protection against the virus and the
PACKAGING The Fashion Pact42, a global coalition of fashion and textile level of breathing required for sports. To achieve this, a different
companies committed to following three environmental series of tests was conducted:
For packaging, the required preservation of resources is objectives: fighting against climate change, restoring
Tests at Lille University Hospital
reflected in a sharp increase in the use of certified paper pulp biodiversity and protecting the oceans.
from FSC/PEFC sustainably managed forests. The focus in User tests with the Racing 92 professional rugby club
The Microfibre Consortium43, which develops solutions for the
2020 was to eliminate single-use plastic from packaging, textile industry aimed at reducing the release of microfibres. Tests at the Decathlon Sports Lab, the research and
leading to a sharp reduction in the proportion of non-sustaina- development department of Decathlon
ble materials (plastic) purchases. The objectives are to provide
a 100% eco-designed offering by 2024 and eliminate single-use
WOOL User tests with indoor sports: badminton, squash and futsal
plastic by 2026. Following conclusive results, specifications for the minimum
A code of best practice was put in place in 2018 with breeding requirements were drafted in collaboration with the various
As a result of the pandemic, the number of hangers collected in farms in South Africa, then extended to Uruguay and Argentina. partners.
the stores and warehouses naturally decreased in 2020 due to We make sure that breeders do not practise mulesing, that
the COVID requirements on minimising the handling operations their animals are raised in wide-open spaces and that the After several months of work, the sports face mask will be
at checkout as much as possible, combined with the increase living and shearing conditions are good, while animal welfare approved in early 2021.
in e-commerce. The recycling rate of hangers reached 38.6%, requirements are being followed.
and their reuse attained 22% worldwide.
40. BCI Better Cotton Initiative : https://bettercotton.org/ 41. Partner: Quantis - 42. The Fashion Pact: https://thefashionpact.org/?lang=fr
43. The Microfibre Consortium: https://www.microfibreconsortium.com - 44. https://www.defense.gouv.fr/sante/notre-expertise/recherche-biomedicale/recherche-biomedicale
70 NFRD 2020 71
2.1_Responsible offer and products
72 NFRD 2020 73
2.2_Committing to responsible consumption
TEAMMATE ECOMOBILITY
of CO2 emissions, after the products, with a percentage of
16.3%. When only the stores and warehouses are taken into
account, this figure reaches 81%.
To reduce this footprint, the teams of Decathlon Spain
implemented a series of measures in 2020:
TESTIMONIAL
LUIS COSTA
DECATHLON UNITED HEAD OF SUSTAINABLE MOBILITY,
AND MTB AND HIKING ENTHUSIAST
“We believe that promoting environmentally friendly mobility encourages physical activity and promotes a
healthier lifestyle. We want to reduce the environmental impact of Decathlon Spain, but also contribute to
making our cities cleaner, healthier and more sustainable.
In addition to being highly accessible and more economical, active transport modes like walking and cycling
have proven to be the best options for getting around during the Covid-19 crisis. They ensure compliance
with the social distancing rules during this period while also permitting the daily physical exercise that is so
essential for staying in good health.”
74 NFRD 2020 75
2.2_Committing to responsible consumption Current situation and areas needing improvement in 2021
Given the overall acceleration of second-hand sales, Decathlon
Working on digitalising the experience, including making the
payment experience easier
was able to assess what is needed to continue its growth and Opening up the Buyback concept to more investment and
DEVELOPING PERFORMANCE transformation worldwide: sports products in order to satisfy more sportsmen and women
(now available for cycling and skiing).
Supporting and training the teams in store on how to guide
customers and help them understand the offering
76 NFRD 2020 77
Experimental testing was continued on the long-term rental The stores have the following elements at their disposal:
RENTAL SERVICES IN FRANCE AND INTERNATIONALLY (12, 24 or 36 months) of adult bikes (mountain bikes, road bikes IN-STORE COMMUNICATIONS A wall display at the entrance or exit of the store to explain
At Decathlon, 2020 was an experimental year, structuring
supply and organising the rental services. The objective was to
and city bikes), with the partner My Pangee.
ON SUSTAINABLE DEVELOPMENT about eco-design, covering every step of the product design
Tests were developed on the rental of children's bikes by process.
respond to a deep trend in society: the transition from ownership subscription (currently being tested in several stores, and to In 2020, the store's sustainable development communication An island for the central aisle or a showroom to highlight two
to usage, or a product-server system. The teams are putting be generalised from 2021). With this project, all the French team is continuing to build awareness among users by to three products and explain the work carried out by the design
together a global transformation project aimed at contributing Decathlon stores will offer the choice between buying a bike highlighting the eco-design aspects of the products. teams on this range.
to the development of the company’s business model. or renting it for a price of between €2 and €22/month with a Two communication media were made available to the stores: An adaptable aisle-end display to promote eco-design.
Three major decisions were taken in France in 2020: service to cover breakages. From 3 months of use onwards, the
The updated sustainable development booklet presenting the Solutions for the shelves using shelf talkers, including POS
customer can return the bike to be resold second-hand.
Recognising the rental service as a priority practical actions carried out by the company. advertising on one product in particular .
of digital transformation Renting sports equipment
Signs referring to "eco-events", the second life of products,
The one-off rental of sports equipment was trialled, ranging the fact that all French stores are fully powered by renewable Conclusive results during this first test
Organising the foundations and defining
the means to develop projects from a few hours to 15 days, by Quechua47 and Forclaz48 energy, and eco-design. The test was launched in France in the summer of 2020,
through the partner Lizee. Out of the 50 people questioned, the and carried by 83 stores, i.e. a third of the French stores. It
Developing the children's bicycle rental service offer attraction rating was 4.54/5. Eco-design represented a total of 6,500 communication media deployed,
The decision was made at the end of the year to offer the A specific customer path dealing with the eco-design approach with a special promotion during the Christmas period. In
was put together by the teams and offered to stores in all the 2020, a total 9,175 orders were placed, reflecting a genuine
MORE THAN 2.2 MILLION RENTAL DAYS one-off renting of regional sports products in all the stores in
Lyon (France) as part of a trial: ski, paddleboarding, canoeing, relevant countries. In order to provide a consistent message, demand from the teams. In order to streamline the process,
all the solutions on offer have been designed responsibly the system has been updated and the in-store teams now work
FOR DECATHLON PRODUCTS IN 2020, cycling, etc.
(unbleached recycled cardboard, only one colour used without independently to fulfil their needs throughout the year.
These various tests were used by Decathlon to gain a better
WORLDWIDE understanding of the new challenges associated with renting,
a white background, etc.). This system, deployed in large quantities in France, has been
adapted locally per country. Great Britain, Italy and Germany
to assess future feasibility and trial the technical partners.
Bike rental: used the media, which were translated automatically.
The Decathlon Rent test was launched in Paris and Lyon,
renting adult bikes by subscription without a minimum tie-in 23 DECATHLON BRANDS PROVIDE PRODUCTS
period. The purpose of this test is to inform Decathlon on the
FOR SHORT-TERM OR LONG-TERM RENTAL
attraction of the offer for users and the technical feasibility in
the global network (impact of stock management, logistics
and invoicing), given that this economic model is new for the Number of short-term rental contracts at Decathlon United in
company. In 2020, the service obtained an overall satisfaction 2020: WORLD CLEAN UP DAY
score of 4.35/5. 1 - Italy: 34,000
Given the ongoing principle of acting responsibly at the local
2 - Poland: 2,003 level, each store and organisation in the world organises its own
3 DECATHLON COUNTRIES PROVIDE 3 - Portugal: 1,427 World CleanUp Day event.
Number of short and long-term rental contracts in France: Acting according to its core values, Decathlon is keen to
LONG-TERM RENTAL 1,800 combine this civic and eco-responsible action with sports WORLD CLEANUP DECATHLON INDIA
practice. In 2020, the teams succeeded in linking World
CleanUp Day to many different disciplines: walking, running, For the World CleanUp, the teams at Decathlon India
hiking, kayaking, sailing, fishing, diving and paddleboarding. conducted the following two actions:
The objective was to build awareness among sportsmen and A plastic bottle recycling campaign to raise awareness
women about the importance of preserving the locations in among teammates and users about the recycling of
TESTIMONIAL which they practise their sports, and to help sports to evolve by plastic. On a voluntary basis, the Decathlon stores
turning this behaviour into positive new habits.
YANN CARRÉ, THE DECATHLON UNITED RENTAL LEADER, collected PET plastic bottles over a period of two weeks.
Due to the 2020 pandemic, many events had to be changed Then, these were picked up by a partner for recycling.
A BOARDSPORTS AND PADDLEBOARDING ENTHUSIAST
or even cancelled. Each store made its decision based on the Over 14 days: 10,291 bottles were collected, i.e. 843.86
AND FABIEN DECROZE, DECATHLON FRANCE RENTAL LEADER nation’s governmental measures and its own current situation. kg of CO2 eq.
AND CYCLING ENTHUSIAST Confronted with this particular situation, India for example, was Top 3 stores in terms of the number of bottles collected:
able to adapt and focus on a Cyber CleanUp Day by cleaning out Bangalore (EVA Mall, India)= 1,670 bottles
“2020 was announced as a year for building, continuing tests and preparing for action in 2021: e-mailboxes, considering how the storage of data on servers
has become an issue for society. Bangalore (OMR, India) = 1,629 bottles
- Teams were set up at the national and international level. When compared to 2019, the digital transformation
has included renting as a key element of the circular economy alongside the second life and second-hand offer, Mysore City (India) = 748 bottles
World CleanUp Day worldwide:
as well as product repairs, naturally. Regarding the IT aspect, we have set up a team to work on building digital Number of participating countries: 35 A digital clean-up campaign to raise awareness
solutions so that Decathlon can rent out products. Globally, the pioneering countries have grown stronger and Number of events: 388 among teammates about digital pollution. Every day,
new players have emerged and linked up. Number of participants: 16,191 Decathlon emits significant amounts of CO2 from digital
Amount of waste collected: 25.6 tonnes activities, especially during lockdown periods. Thanks
- Rental services continued to be tested for more sports and in more countries using different partners, in order
Number of megabytes saved: 785 kg CO2 eq. per year, following to a detailed action plan, everyone was urged to clean
to build the experience and vision needed to make wise choices.
the deletion of unnecessary data from the servers up their personal digital space. In total, India reduced its
- Selections were made from the different rental models, with a preference for subscriptions based in France storage on these platforms by 10%.
while continuing to make use of the global network over the short term. In Belgium, we have made the bold Review of awareness-building events about waste at the The system was deployed widely in France and adapted
decision to explore our offer with “Weplaycircular”49. Finally, we have defined the technical architectures and United level: Because awareness-building must be practised locally for each country. The UK, Italy and Germany used
partners that make up this offering, as well as the logistical and financial plans.” on a regular basis throughout the year, the stores organise the media, which was translated automatically.
sporting events on the subject of waste.
Top 5 countries in number of events:
France: 83 - India: 64 - China: 55 - Taiwan: 54 - Poland: 24
47. Quechua: Decathlon hiking brand.
48. Forclaz: Decathlon trekking brand.
49. https://www.weplaycircular.be/
78 NFRD 2020 79
OUR COMMITMENTS FOR 2026
REDUCING WASTE AND RECYCLING
ISSUES 2026 COMMITMENTS ACHIEVED 2019 ACHIEVED 2020
AND RECYCLING
conscious of its responsibility to reduce its environmental account, with an action strategy to use as little plastic as
impact as far as possible, so the subject of waste is treated both possible, manage surplus stocks and set out suitable recycling
territorially, with a network of country sustainable development branches in all the countries in which Decathlon is present.
leaders who define the most suitable action plans for specific
HIGHLIGHTS IN 2020
300 100,000 25
FEWER TONNES
OF SINGLE-USE PLASTIC
EASYBREATH MASKS DONATED MILLION HANGARS 1 We reduced single-use plastic by removing it progressively from our packaging and through recycling.
around the world to combat the pandemic COLLECTED AND REUSED
50. Commitments have been made for the entire company, communicated to the country teams and approved. The teams in charge of this topic are developing an accounting tool that will enable
them to obtain reliable reporting data in 2021. 51. See note 101, p. 144.
80 NFRD 2020 81
3.1_Plastics 3.2_Excess inventory
300
plastic by 2026: - Decathlon committed to its transition plan with the promise product’s second life today, but it is capital to
Raw materials: choose mono-material packaging (to optimise that by 2026, no component or finished product would be consider that some products have not even had
recycling) and plastic free packaging, such as that made with incinerated or go to landfill. a first life! Breaking down the process from the
100% cellulose from sustainably managed forests certified by - An internal charter aimed at Decathlon brand managers, as production phase onwards ensures resources are
the FSC and PEFC labels. FEWER TONNES well as process and country leaders, stipulating an end to the optimised at every stage, right from the moment
Production: measure and support our suppliers’ environmental destruction of new finished products and sellable components the decision is taken to launch production. It
and social performances.
OF SINGLE-USE PLASTIC by July 2021. This charter had been signed by 97% of signatories means concrete action to find solutions in every
due to more eco-friendly packaging at the end of 2020, highlighting the personal commitment of area of competence and reduce waste at each
Transport: optimise the number of products transported in
each of these leaders to serve the common and global goal to step in order to achieve our goal.”
each box to reduce CO2 emissions.
halt the destruction of surplus stocks.
Distribution: reduce the size of the labels on products and
25
display only regulatory and essential information. For these commitments to be fulfilled, the ‘Save the Frogs’
project uses a methodology that enables us to refine our needs
End-of-life: enable packaging to be collected and recycled; as right from the product’s design phase, along with solutions In fact, the team dedicated to these sustainable development
is the case for hangers, for example54. for selling 100% of any remaining surplus stock. Among the issues within the value chain from 2018 and had already
Applying this strategy in 2020 has already meant there are 300 solutions are destocking via digital or physical outlets, resale, persuaded the team at Subea60 to become involved, followed
fewer tonnes of plastic in the world. Here are a few examples: MILLION HANGARS donation, and recycling as a last resort. A complete decision by all the other water sports. In 2019, by implementing daily
tree, for example, helps teammates to make the right decisions actions (more frequent inventories, new communication tools,
Iso and Iso+ isotonic drinks by Aptonia : a patent was filed
55
COLLECTED AND REUSED at the various stages of the value chain. In 2020, products and etc.), these teams were able to demonstrate that it is possible
for a new Doypack-type of flexible packaging with a base and a
components worth several millions of euros were able to be to attain the objective of zero destruction of finished products
measuring cap, thus saving 44 tonnes of plastic annually.
‘saved’ through the different channels. and components.
Decathlon Sri Lanka A new logistics process in Kenya: At the height of the pandemic, the Subea teams received a QUENTIN ALLINNE, EASYBREATH
produces textiles from plastic bottles from warehouse to store arm great many requests from hospitals looking for EasyBreath PRODUCT ENGINEER FOR SUBEA
In 2020, Decathlon Sri Lanka produced 538,000 metres of Decathlon Kenya introduced a new logistics process last snorkelling masks. This mask covers and hermetically seals
fabric with thread made from single-use plastic bottles. A total August to reduce the amount of waste created by single-use off the whole face area, thus providing protection from the “What I found most remarkable was the
of 11,978,700 PET bottles were collected and then crushed to packaging. The products are taken out of the cardboard and virus, and both medical staff and patients were suffering from mobilisation of all the teams involved, both
be transformed into polyester thread by a company in Sri Lanka plastic packaging as they arrive in the store, then a local a shortage of protective masks. The Subea teams responded internally and externally. There was never any
called Eco Spindles58. Decathlon teams then used this thread to company called Kamongo59 collects the waste for recycling. quickly by making two decisions: debate on the need to suspend our sales of
produce fabric, notably used in the manufacture of the Nabaiji The cardboard is made into paper pulp and the plastic into - To temporarily halt the sale of EasyBreath masks around the EasyBreath so we could give them to hospitals.”
UV top for children and a Kalenji jacket. This process has meant oil. 100% of the single-use packaging is recycled in this way, world from 23 March until the end of May so stocks could be
a 50% reduction in CO2 emissions. amounting to 2 tonnes of cardboard and 10 kg of plastic every directed to medical staff.
month. The unwrapped sports items are stored in containers - To share the technical details, enabling anyone who wished To go further in our approach to help people and the planet, the
ready to be placed on the shelves. It now takes 10 teammates to research possible adaptations and convert the mask majority of the countries in which Decathlon is present have
just one hour to put 4,000 products on display. into personal protective equipment (PPE) to fight Covid-19. donated masks to hospitals. In total, 100,000 EasyBreath masks
However, the Decathlon teams were careful to remind everyone have been distributed in more than 23 countries. Decathlon
that the mask was a sports product above all and that it was not France has given 36,000 masks to over 300 hospitals.
designed for medical use.
52. https://thefashionpact.org - 53. FSC and PEFC certifications are standards for resources from sustainably managed forests. - 54. See page 84. 60. Decathlon brand for snorkelling and underwater sports.
55. Decathlon brand for nutrition. - 56. Decathlon brand for fitness. - 57. Decathlon brand for hiking and trekking.
58. Supplier of synthetic thread for Decathlon since 2019: http://ecospindles.com/ - 59. https://kamongo.co.ke
82 NFRD 2020 83
3.3_Recycling UPGRADING OUR FAULTY AND SECOND-HAND
PRODUCTS VIA A SPORTS RECYCLING CENTRE
INVENTING A NEW LIFE Decathlon Bègles has carried forward an initiative combining
ecology and solidarity: Since June 2020, damaged new and
second-hand products are given to the Sports Recycling Centre
TESTIMONIAL
GIOVANNI COSTAGLIOLA,
FOR PRODUCTS AND PACKAGING
in Mérignac61, which puts them back on sale at a reduced price
after carrying out the necessary repair work. This involves CUSTOMER SERVICES MANAGER
80% of donations from five Decathlon stores in the Bordeaux IN THE BÈGLES STORE
Metropolitan Area and the warehouse in Cestas. The remaining
20% of donations, which cannot be repaired for sports use, are “Being the company that leads the way for the
converted into other items such as decorative objects. 38% of whole mass distribution sector, working towards
REDUCING OUR ENVIRONMENTAL IMPACT faulty products from the Bègles store were ‘rescued’ in this way ‘zeroscrapping’, extending the lifespan of
in 2020. This initiative not only prevents products from being products… all this is what inspires me.”
AND E-COMMERCE PACKAGING destroyed, but also enables sports users to buy equipment at
a reduced price.
In 2020, Decathlon France experimented with reusable
packaging for its online orders. The packaging was made from
our surplus stocks of fabric and took the form of a flexible bag
with a hook-and-loop fastening and a handle. The idea is that
customers come to the store to collect their order, transfer their
purchases to their own bag and leave the packaging at the
store. This packaging is then sent back to the warehouse and
reused for a future order. RECYCLING FOR SPORTS RECYCLING FOR SHOES
From July, 120,000 bags were produced and the test was carried The Recycling for Sports project is part of an approach for Since 2008, textiles and footwear have been subject to
out in 70 stores in France for click & collect orders delivered out a more circular economy. Its aim is to promote the recycling Extended Producer Responsibility (EPR). Thus, each time this
of the warehouses in Nantes and Ferrières. of sports equipment that has become unusable. As of yet, type of product is sold, Decathlon pays an ‘eco-contribution’ fee
70% of orders weighing less than 5 kg benefited from this new there is no recycling branch for the majority of this equipment towards financing the end-of-life of these products. Following
type of packaging. (excluding textiles, electronic items and footwear). It seemed an inventory of millions of unsold quantities by REFASHION63,
important for Decathlon to provide solutions for the Decathlon only 12% of these products are deposited in recycling banks
After 6 weeks of testing, the experiment had prevented 16,577
brands, considering the current high stakes. at the end of their lifespan by consumers. Based on this
items of disposable packaging from being used, equivalent
observation, Decathlon decided to work on maximising the
to 849 kg of waste, thus reducing the CO2 footprint of our
Two challenges for Decathlon: recycling rate of footwear.
packaging by almost 50% without increasing costs.
At the end of the experimental period, 93% of customers declared The first is related to environmental issues as a product’s In 2020, two experiments were carried out regarding the
a strong interest in this approach and over 90% of teammates in end-of-life signifies incineration or landfill. industrial process for footwear:
the warehouses and stores declared their satisfaction. The idea The second is of a legal nature as new EPR (Extended At the end of the year, the Decathlon stores in the Greater
will therefore be rolled out in 260 stores in France starting from Producer Responsibility) for sports and leisure products will Bordeaux area began a campaign to collect footwear from their
January 2021 and will be extended to orders prepared instore come into force in France in January 2022. Businesses that customers, who could take in any style and any brand. Once
(1-hour click & collect). design and distribute products in the French marketplace will collected, the footwear was picked up by the partner that was
Other tests on a smaller scale were also carried out in Portugal, be forced to contribute financially in the disposal of waste. able to crush the items and separate the various materials. With
Romania and Belgium. Last year, the project concentrated on an inventory of available a view to a more circular economy, Decathlon’s goal is to reuse
recycling branches and the launch of pilot projects for specific these materials to make soles or hunting shoes.
products (helmets and plastic products). In 2020, a group of The Circular Boots project was launched as a common
field experts from different sectors of the company was formed initiative between Fouganza64, Solognac65 and the Footwear
to identify, together with the Sport and Cycle Union, the best industrial teams. The project aims to collect plastic boots
eco-organisation to support any party placing goods on the (as they are mono-material products) in approximately ten
market to reuse and recycle their products. The Ecologic62 eco- Decathlon stores, in order to create new products using this
SOME KEY FIGURES FOR GLOBAL HANGER RECYCLING organisation was selected to support them for at least the next component.
AS AT 31/12/2020 three years.
To launch the project in the field, an initial experimental phase
56%
in the Nord region of France was planned in 2020. The objective
38.6%
was to illustrate the flows and source characterisation of the
48% 25
THE TARGET future EPR. Successive lockdowns have meant this initial
three-month test will now take place at the start of 2021.
IS TO COLLECT Considering the analysis and experimental projects, there are
OF THE RECYCLED MATERIAL
OF USED HANGERS MILLION HANGERS
HAS BEEN USED TO MAKE 80% HANGERS many forthcoming challenges: identify the priority product
flows in order to give them a second life, find partners to OF DECATHLON PRODUCTS
HAVE BEEN COLLECTED HAVE BEEN REUSED
NEW HANGERS BY 2023 upgrade them, and lead the way to a more circular sports
market by working closely with other stakeholders on these
SOLD IN FRANCE HAVE
matters of recycling and reuse.
A RECYCLING BRANCH
61. http://recyclerie-sportive.org/une-nouvelle-recyclerie-sportive-a-bordeaux-merignac/
62. https://www.ecologic-france.com/ - 63. https://refashion.fr/, an eco-organisation for the textile clothing sector.
64. Decathlon brand for horse riding. - 65. Decathlon brand for hunting.
84 NFRD 2020 85
3.4_Waste
UPGRADING WASTE
STORES WAREHOUSES
66. https://toogoodtogo.fr/fr - 67. https://www.dmultiple.fr 68. MEL: Lille European Metropolis. - 69. ADAV: rights for bikes association.
86 NFRD 2020 87
CREATING OUR COMMITMENTS FOR 2026
SUSTAINABLE ISSUES
Governance
2026 COMMITMENTS ACHIEVED 2019 ACHIEVED 2020
VALUE
Specialist committee dedicated to sustainable development
32.5% of alerts
being handled
100% of alerts are handled and dealt with
67.5% of alerts
N/A dealt with
The Transition Plan was drawn up in 2020. Some indicators were created following the deployment of strategies and will therefore be available in 2021.
70. Reflection on the assessment criteria and method of calculation is currently underway.
71. In 2020, the teams launched studies with 2 external partners (Estin & Co and CO2Logic) with the aim of defining an internal carbon price for Decathlon; they also launched pilot projects in the
supply, textile and transport business units. In 2021, the internal carbon price will be rolled out and gradually integrated into the company’s decision-making tools.
88 NFRD 2020 89
Governance
OUR ORGANISATION
FOR SUSTAINABLE PERFORMANCE
Decathlon is organised into different networks that are The global governance is therefore made up of the following:
interconnected according to their scope of action. a circle of ‘pathfinders’, who are in-house experts that
Informed by the principle of local responsibility, the various embody the corporate vision and bring to life the major
strategies are supported by Referents who are experts in their strategies;
field, and deployed locally by Relays, who are influencers in their a network of referents, specialists in their field who manage
operational decision-making remits. the challenges and strategy performance;
a network of Country and Agglomeration leaders throughout
the world;
a board of directors and strategic committees that
ensure the sustainability of decisions by appointing company
executives who challenge the strategies put forward by the
management teams.
INDICATORS
AS AT 31/12/2020
90 NFRD 2020 91
CÉLINE
OUR ORGANISATION
SANDRA POPIHN
CROUZAT
LOGISTICS
SUPPLY CHAIN AND TRANSPORT
RAFFAELE DUBY
PRODUCT DESIGN
RAHEL DAMAMME
The Decathlon sustainable development team is organised into a network AND OFFERING SD REPORTS
STAKEHOLDER RELATIONS
of more than 100 team members, covering every topic and country.
JULIEN
MANAGING THE SD STRATEGY GONTIER
THE STRATEGY IS MANAGED by the SD leader, the circle of Sustainable Development contributors (made up of representatives INFORMATION
from various geographical areas and business activities), the external stakeholders, the internal auditors, the Decathlon Leader ÉMILIE AUBRY
SYSTEM
CLIMATE
and the board of directors.
SUSTAINABLE
THE AGENTS
COUNTRY SUSTAINABLE DEVELOPMENT REFERENTS: With their teams, they uphold Decathlon’s sustainable development strategy
MEHDY SUEUR DEVELOPMENT
in their country, along with the action plans, and are in direct contact with their stakeholders.
SUSTAINABLE
EXTRA-FINANCIAL PROCESS
PROCESS REFERENTS: Given their responsibility for a key topic, they prepare for changes affecting society and are in contact with
stakeholders relating to their subject. With the team members, they co-construct the tools and methods so they can become
PERFORMANCE
REFERENTS MATHILDE DEFRENNE
RETAIL ACTIVITIES
autonomous and guarantee the application of their process is globally consistent.
DECATHLON SD REFERENTS: In collaboration with the Decathlon Leader and in keeping with the company’s strategy, they define
the sustainable development goals in consultation with the SD team and team members.
ISABELLE GUYADER
DECATHLON UNITED MARIE CHAILLOU
SANDRA FOUCAULD SUSTAINABLE DEVELOPMENT
MATTHEW COMMUNICATION
ÖSTERLUND DECLERCQ LEADER
BOERSMA
SWEDEN CHILE AUSTRALIA
PETAR GLUHAK
CROATIA RONAN LE MOGUEN SOUNDOUS HASSOUNI
INDUSTRIAL DUTY OF CARE
ANTHONY WEI SOFIA KOSEL RASHIDA ARSHAD RESPONSIBILITY
CHINA ISRAEL PAKISTAN
ELIS RICAURTE
COLOMBIA
EVERYBODY
MONTVERNAY
MOROCCO
EMMA ALIX
92 NFRD 2020 93
Governance TRANSITION COMMITTEE
In 2020, at the request of Fabien Derville, Chairman of Decathlon,
According to the principle of a company organised in networks, So that all the components of responsible development are
the governance of Sustainable Development is an integral part of present at the highest level of the company, several decision- IDENTIFICATION OF
Decathlon's strategies, in the form of the “Pathfinder Circle". This
strategy, which was documented in the 2020-2026 Transition
making committees have been set up. Their mission is to lead
the reflections that will bring about lasting and thoughtful
EXTRA-FINANCIAL RISKS
Plan (see p. 21, 49, 67, 81 and 89), is managed by the Sustainable decisions with medium and long-term results, just like the To identify the most significant Extra-Financial risks, the
Development leader (Planet) and the Human Resources leader decisions that cultivate the company's reactivity, agility and Sustainable Development teams and the Internal Audit teams
(People), who steers the human transformations. ability to continually adapt to the circumstances. have relied on a principle of co-construction. This combination
This system distributes the various skills at different levels: on makes use of the methodology for identifying and quantifying
the one hand, the networks of Referents, made up of specialists THE CIRCLE OF CONTRIBUTORS risks on the one hand, and expertise on sustainable development
who deploy the strategies on a daily basis and steer the subjects on the other.
Made up of Process referents for Sustainable Development
sustainable performance indicators, and the local networks on
and internal operational leaders. Its role is to fuel reflection Methodology
the other hand, which operate as a relay for these strategies and
through the prism of sustainable development, with practical The preliminary identification of risks is based on the expertise
as decision-makers in their regions. These different agents are
contributions from the operational business units (sports, of operational staff who are the most qualified to communicate
interconnected, so that the Transition Plan can be implemented
finance, production, transport, retail, IT/Data, etc.), that their vision of the field. This information is gathered through
in a consistent way.
are connected to their networks. In this way, strategies are interviews, consultations and documentary analyses, after
In this context, the Sustainable Development team is linked to developed and discussed, with the help of information about which a summary report is drafted.
various operational networks: the Sports and Process networks the constraints and opportunities encountered in the field.
for the creation and eco-design of products, the production Once the risks have been identified, some quantification work The risks are assessed and ranked according to pre-established
The duties of the members of the circle of contributors: is done to define the probability of the extra-financial risks and quantified scales. They can then be represented in the form
networks throughout the world for vigilance in respecting
fundamental Human Rights and the environment when Decide on strategies as representatives of the different occurring and the significance of the repercussions. of a mapping.
manufacturing our products, and the communication teams sectors of the company In the case of climate risk, for example, this has identified two This method is used to produce the action plans that will give
in-store for the development of education and information Implement actions in the field in their area of direct main sets of risks, i.e. endogenous risks, which are directly rise to the alert capacity and the defining of actions to reduce
around Sustainable Development (environmental management responsibility linked to Decathlon's own activity and exogenous risks, which the exposure to risk, when necessary.
of energy and waste, Second Life of products, etc.) for our Support their peers in implementing actions are the risks that Decathlon incurs as a result of climate change
customers and users. at planetary scale.
Monitor and alert in the event of deviations
94 NFRD 2020 95
Measurement of value BUILDING A NEW BUSINESS INTEGRATING
MODEL BY MEASURING THE SUSTAINABLE TURNOVER
INTEGRATING OUR HUMAN, SUSTAINABLE PERFORMANCE
The Decathlon Sustainable Turnover was born in 2019, out of
INTO THE STORE RESULTS
So that all teammates can contribute actively to sustainable
ENVIRONMENTAL AND FINANCIAL the idea to separate the turnover value originating from the sale
of new products and that originating from second-life, repaired
or rental products, considered from the viewpoint of their
performance, Decathlon has created an indicator that measures
the positive impact of the turnover, which is coordinated by
the store network leaders. Thanks to this coordination, the
MEASUREMENT OF VALUE directed at a circular economy and functionality. them, which smooths out the differences in the evaluation of
results that could occur previously: second-hand, repair and
As a result of this new way of recording our results, Decathlon
rental products fuel the creation of financial value in the same
will undertake an in-depth reassessment of the entire value
way as new products.
chain that it established more than 45 years ago.
This new integrated recording method encourages teammates
The long-term performance of a company can no longer be The sustainable performance is currently made up of two
to introduce customers and users to the offer of second-life
understood by examining the financial statements alone. A distinct concepts:
products. It is a real source of motivation, a new selling technique
global analysis provides a clear vision of environmental and Eco-design turnover from the sale of eco-designed products: that needs to be learned and managed in store. This new
human issues, at the service of a necessary transition. this poses challenges to Decathlon regarding its customers’ stance helps everyone to become familiar with the technique
The financial and extra-financial performance indicators, desirability for eco-designed products and the share of and gradually integrate this aspect into the business model. It is
although distinct, appear to be closely linked. The financial sustainable trading on new products, with eco-responsible supported by a set of communication media developed in 2020
value of the company is linked to its carbon performance in properties. (See page 79).
particular. In turn, the latter is a reflection of the needs in terms Sustainable turnover73 : from the financial performance of The commitment of teammates can also be seen from the
of natural resources, energy and transport, for example. By Secondhand products (Trocathlon - Recovery - Second Life), point of view of their willingness to adjust: despite the Covid
calculating the level of Decathlon's greenhouse gas emissions, the Workshop activity (All-process repairs & B'twin spare situation, the Trocathlon events75 were adapted and the bike
it is possible to assess and manage a global, long-term impact parts) and rental service. recovery activity was particularly dynamic.
and to take sustainable decisions accordingly.
The "Eco-design Turnover" and "Sustainable Turnover" The aim worldwide is to reach 5% of Sustainable Turnover
In order to ramp up our actions towards achieving transition, indicators are now included in the monthly performance reports (second-hand and repair activity, followed gradually by the
Decathlon is implementing a low-carbon strategy which for Decathlon France, just like the financial indicators. They will rental activity) by 2022, as the first phase of structuring and
includes self-financing responsible initiatives to implement our be gradually incorporated at the international level. deployment.
sustainable strategies. The extra-financial value is therefore
More broadly, the various internal committees have tools Positioned as a strategic indicator in the transition to a more
integrated at different levels, such as in the evaluation of the
to manage the overall performance of the decisions taken. sustainable business model, its integration into existing
share value for shareholders or in a sustainability-linked
For example, the Sports and Process teams have defined a management systems will gradually lead to the structuring of a
financing system, which links the bank financing of Decathlon
Scorecard74 of their respective products, which they can use complete offer, with expert project leaders.
and sustainable development indicators.
to manage the design agents on a regular basis (every month
and every 3 months, with 3-year objectives reviewed annually),
regarding the carbon reduction objectives and the sales
objectives for eco-designed products.
INDICATORS
AS AT 31/12/2020
5.9% 1.36% 72
TESTIMONIAL
72. The term Sustainable Turnover is an internal term: See p. 97 and methodology note 4, p. 121. 73. See methodology note, p. 121: Following the final work on Green Taxonomy, a working group will be set up in 2021
to study the alignment between this internal definition of Sustainable Turnover and the provisions of the texts.
74. Scorecard: tool for evaluating and defining the carbon impact objectives - 75. Trocathlon: event dedicated to the sale of second-hand products, see page 76.
96 NFRD 2020 97
It was also launched by the transport teams in France, who
MEASURING AND FINANCING integrated the volume of CO2 emissions (measured using the GRADUALLY INTEGRATING
DECATHLON'S LOW-CARBON STRATEGY internal carbon price) in the analysis of invitations to tender for
SUSTAINABLE CRITERIA (OR ESG) IN
To guarantee Decathlon's environmental transition, several
carrier contracts.
ASSESSING DECATHLON'S SHARE VALUE FOCUS
Sustainably financing Decathlon in partnership with agents
financial initiatives were implemented in 2020. These initiatives
are the result of a global sustainable finance strategy that links
in the banking sector Because Decathlon creates economic, social and THE 6 INDICATORS SELECTED
the economic evaluation criteria with the carbon footprint. Since March 2020, Decathlon has included ESG (Economic,
Social and Governance) criteria in its bank credit lines77. As a
environmental value, sustainable development strategies
and actions have been incorporated in Decathlon's
FOR EXTRA-FINANCIAL
Measuring the internal price of carbon and separating out the
assets dedicated to Transition
strong symbol of the ties between financial value and long-term
investments, the project emerged out of the conviction to
shareholder value since 2018. This share value is worked
out by a college of financial and extra-financial experts.
ASSESSMENT
The intention of the pilot project was to translate carbon finance Decathlon sustainably, rather than only the usual The environmental, social and societal performance of
performance into a monetary value, to make it more meaningful so-called “sustainable development" projects. 1. E MPLOYEE SATISFACTION
Decathlon is therefore linked to the economic results for all
for everyone, so that it is no longer viewed as a value with no
This innovative sustainability-linked financing project the co-owners of the company. 2. S
PORTS USER SATISFACTION
connection to the activities of the business. This carbon value
was developed in partnership with Ethifinance, an extra- Decathlon's extra-financial performance is assessed
was therefore linked to the financial year to work out the "hidden 3. M EASUREMENT OF HUMAN
financial analysis agency appointed by Decathlon. It involves according to all of the company's sustainable development
cost" of each decision: the objective was to measure the overall
amendments to the financing contracts concluded with Crédit strategies and actions, with a particular focus on six RESPONSIBILITY IN PRODUCTION
financial impact, both in the short-term and long-term. This
Agricole CIB and Natixis. representative indicators. AT DECATHLON'S SUPPLIER SITES
involved gradually integrating all the budgetary decision-
making tools and all the decision-making steps of each project. 4. M
EASUREMENT OF ENVIRONMENTAL
Initially, using an in-depth benchmark analysis, a price in Euros RESPONSIBILITY IN PRODUCTION
per tonne of CO2 was calculated at €50/tonne of CO2 emitted. AT DECATHLON'S SUPPLIER SITES
This price varies according to the material used: it depends
on all the transformation steps needed to arrive at the final 5. R EDUCTION OF CO 2 EMISSION
product, such as the complexity of the textile fabric or the INTENSITY PER PRODUCT SOLD
dyeing process in the case of a material. Future developments
will therefore be devoted to making this monetary translation 6. D EVELOPMENT OF ENVIRONMENTAL
more and more reliable. LABELLING FOR DECATHLON PRODUCTS
This analysis also prepares the company for banking evaluation
The pilot project was initiated by the Woven process team76, according to ESG criteria which are being used increasingly
This team integrated the carbon price for each component by widely. By taking this lead and using the indicators that make
integrating it into its design catalogue, so that each engineer sense for the company, Decathlon is providing a long-term
could make design choices by evaluating a final global price evaluation that gives potential financial backers the peace of
that includes the hidden cost of carbon. mind they need in planning for the future.
Why choose this approach to financing? Why is this important for Decathlon? How is this an innovative initiative? .
KD: Decathlon is proud to include our six sustainable KPIs KD: It is an emblematic financial year, marking a certain KD: It is the partnership that sets this initiative apart,
in our financing contracts because this demonstrates confidence in Decathlon's ESG commitments, which especially the complementary aspects of our expertise. The
our unambiguous and determined commitment to put demonstrates our strong belief that transforming our rating requirement helps foster confidence in the relevance
environmental, human and societal performance at the heart actions in order to protect the planet and its inhabitants is a of the criteria chosen and the questions posed by the banking
of our company's strategies. By integrating these KPIs into fundamental strategy for creating sustainable value. system make the long-term value creation expectations
financing contracts, we are showing our financial partners DA: Integrating extra-financial ratios in our financing more realistic.
that we are committed to this performance, while using the enables us to display the achievements of our in-house DA: We have been precursory in including extra-financial
financial mechanism to drive internal actions forwards. goals regarding sustainable development. It also means ratios in our financing and have been able to adopt a
DA: Financing is the means with the widest impact, since we can include our financial partners in our ambitions for ‘tailor-made’ approach. What is also unique is the fact that
85% of financing needs are sourced by Decathlon. In fact, our sustainable finance. This approach enables us to rely on these indicators have been integrated; they are the ones
aim was to anticipate rather than be forced to integrate CSR shared viewpoints on our ESG indicators from outside our that are most meaningful for Decathlon and so there is
aspects in Decathlon’s credit analysis. We believe that in the organisation. These partners make no compromises when a genuine interaction between our financial and extra-
near future, there will be a heavy cost to not incorporating ex- sharing their opinions about our carbon trajectory and it is financial performance. It is an authentic assessment, based
tra-financial aspects in projects to be financed for the future. a virtuous circle of shared ambitions and mutual trust. We on a realistic trajectory and therefore truly motivating, that
We are already working to integrate these same KPIs in other signed €125 million of credit in March 2020, and €425 million enables direct and transparent communication both within
areas, in order to cover all cash operations. will ultimately be agreed. In this way, finance can be seen as and outside the company, while having a motivating effect in
the strong arm of sustainable development. accomplishing sustainable development goals
76. Woven: textile industrial process team dedicated to the fabric weave.
77. https://www.decathlon.media/shared/dossiers-presse/pdfs/20200305_cpresse-decathlon-finance_esg_media_fr_86k1sfi0.pdf
98 NFRD 2020 99
Business ethics
AGAINST CORRUPTION
un développement durable dans toutes définitions de DECATHLON pour les
ses activités. fournisseurs ainsi que dans des politiques
Par conséquent, DECATHLON adhère à la complémentaires comme la Déclaration
Déclaration universelle des Droits de des matières responsables ou la
l’Homme, à la Déclaration sur les déclaration relative à l’esclavage
principes et droits fondamentaux au moderne.
travail de l’Organisation internationale du
travail, aux Principes directeurs des
Nations unies relatifs aux entreprises et
aux Droits de l’Homme et aux normes et
principes de l’OCDE relatifs à un
comportement commercial responsable.
Following the adoption of the French law against corruption and the modernisation of economic life in 2016 (known as the
Sapin II law78), Decathlon is implementing a programme to prevent and detect corruption and influence peddling, which is to
be applied in all of its subsidiaries around the world.
analyse and prioritise the risks of exposure to corruption and EST SAIN ET SÛR
LES BÂTIMENTS SONT ADAPTÉS
LES DÉCHETS SONT RÉDUITS LE TRAVAIL EST VOLONTAIRE
Most countries have signed the final report outlining the results
Lire plus
LE HARCÈLEMENT ET LES ABUS
Lire plus NE SONT PAS TOLÉRÉS
of the risk mapping. LES HEURES DE TRAVAIL
NE SONT PAS EXCESSIVES
rective measures for the risk in each country. These measures Lire plus
are currently being deployed.
Preventing and alerting if necessary *Fournisseurs = Fabricants des produits de sport signés Decathlon.
REPORTS RECEIVED
geographically close to each other around the world.
to quickly and confidentially report any situation that breaches FULFILLING THE DUTY OF VIGILANCE
our Code of Conduct, or that does not comply with the Each year on 9 December, the United Nations celebrates the
global fight against corruption. Decathlon took advantage AT EVERY LEVEL OF THE COMPANY
applicable regulations. Today, there are 150 referents, trained in
ON THE PLATFORM
confidentiality and the presumption of innocence, who examine of this date to create an event that gathered together all the
In 2020, Decathlon published the third annual result
each report received: an internal workflow within the platform referents, as well as all the teammates who wished to be
for its Vigilance plan. This public document, called the
provides these referents with the support they need at every present, to provide information, clarify and go into greater detail
DEALT WITH
teammates can use to find all the information related to the works.
prevention of corruption and influence peddling.
Check out the Decathlon Vigilance Plan online:
https://sustainability.decathlon.com/decathlon-
annual-sustainable-development-reports
78. LAW No. 2016-1691 of 9 December 2016 on transparency, the fight against corruption and the modernisation of economic life.
79. https://decathlon.whispli.com/sustainability
MAINTAINING LONG-TERM
PURCHASING RELATIONSHIPS
OUTSOURCING BY DECATHLON IN FIGURES
AS AT 31/12/2020
977 362
RANK 1 SUPPLIERS RANK 2 SUPPLIERS
(suppliers of finished products and components (suppliers of our rank 1 suppliers, without
in a direct contractual relationship) a contractual relationship with Decathlon)
MAP OF PRODUCTION
COUNTRIES
AS AT 31/12/2020
2 health crisis, we are strengthening our connections, in particular thanks to digital responses, and we are maintaining
The performance of our purchasing strategies depends on the dynamism of our network: under pressure due to the
NUTRITION: 1.1%
our major exchange meetings, such as the E-partner Forum. In parallel, new opportunities for sharing are being created CHEMICAL AND
both locally and within the Process teams. TEXTILES: 36.4% ELECTRONICS: 1.5% COSMETIC PRODUCTS: 0.5%
3 by integrating the concepts of extra-financial value creation and environmental impact (E-TCO).
We are deploying the concept of sustainable purchasing in our networks, thanks to the training given to our buyers, SIMOND: 0.1%
METAL: 9.2% FOOTWEAR: 13.2%
WEDZE COMPOSITES: 0.3%
GLOVES: 1.2%
4 thanks to their own digital assessment tools applied to the main elements of our strategy: human responsibility,
We are accelerating the deployment of the Autonomy program aimed at partner suppliers,
PLASTIC AND COMPOSITE PRODUCTS: 7.4%
HEAVY CLOTHING: 11%
BICYCLES: 13.4%
environment, quality, operational excellence, procurement and industrialisation. OPTICAL PRODUCTS: 1.3% PYROTECHNICS: 0.2%
HELMETS: 1.1% WELDED/INFLATABLE PRODUCTS: 2.1%
1,809
our partners on their way to reaching industrial excellence
in environmental and human issues, as well as in quality,
procurement and industrialisation.
The target is for 100% of Decathlon's partner suppliers to be
autonomous in all of their assessments (with a level B audit
ACTIVE LEARNERS IN PRODUCTION WITH result) by 2025, in order to ensure constant improvement.
COMBATING UNDECLARED SUBCONTRACTING SUSTAINABLE DEVELOPMENT SKILLS
It is difficult to detect subcontracting when it is not declared by our suppliers. In spite of our formal opposition to this practice,
which is set out in a contractual clause signed by the suppliers and reinforced with regular on-site visits by Decathlon teams, some
suppliers may outsource the manufacture of our products without our prior consent.
To combat this, we train our teams in precise quantity planning during the product development phases and later during mass
production. The available information regarding actual production capacities is regularly cross-checked against the number of
products delivered so as to mitigate the risks.
977 362
the supply of raw materials or components (via a purchasing the smooth operation of Decathlon's value chain, during which
agreement); they receive purchase orders from the aforesaid
company, which they invoice directly.
RANK 1 SUPPLIERS RANK 2 SUPPLIERS
2.9% less than in 2019 4.6% more than in 2019
the key path to managing risks and vulnerabilities more Decathlon participates in the “2020 Commitment” initiative of the Global Fashion Agenda, which brings together companies that have
effectively, and to ensuring a fairer and more resilient world. committed themselves to taking concrete measures for the circular economy. Decathlon has made the following commitment: “By 2020, all
of our engineers and designers will be trained on circular design principles to improve recyclability, repairability and reuse”:
https://www.globalfashionagenda.com/logo/decathlon/
What were the decisive actions and Since March 2019, Decathlon has sat on the Board of Directors of “P le Eco-conception”, the French national centre for eco-design
collaborations for Decathlon in 2020? RAHEL DAMAMME and performance through the life cycle. Founded in 2008, this centre aims to support the development of sustainable consumption and
production patterns. “P le Eco-conception” assists Decathlon in the eco-design of its products and implementation strategies:
REPORTING AND STAKEHOLDER www.eco-conception.fr
In 2020, our sustainable development teams became more
ENGAGEMENT LEADER
deeply involved with our federations (FCD, Union Sport
Yoga enthusiast The Plastic Leak Project (PLP) deals in plastic leakages and was launched by the sustainable development consulting firm Quantis and EA,
et Cycle, Eurocommerce, WFSGI) given the very substantial the centre of environmental management & CSR. It aims to contribute to global efforts to combat plastic pollution. The multi-stakeholder
national and European regulatory changes, with the aim of initiative plans to draw up methodology and metrics guidebooks to locate, measure and map out plastic and microplastic pollution in the
value chain, in order to define effective action to find a solution to plastic leakages into the environment:
anticipating developments and making our convictions heard, https://quantis-intl.com/global-plastic-leak-project-kicks-off-to-tackle-plastic-and-microplastic-leakage/
especially regarding regulations promoting a circular economy.
The Microfiber Consortium (TMC) is a non-profit association that enables a multi-stakeholder approach. This consortium facilitates the
development of practical solutions for the textile industry to minimise fibre fragmentation and release into the environment from textile
manufacturing and the life cycle of the product: https://www.microfibreconsortium.com/about
Initiated by the UN Climate Change in 2018, the Fashion Industry Charter for Climate Change is attracting a growing number of major players In order to promote the use of more sustainable products in the chemical industry, GoBlu International Ltd (accelerator for sustainable
in fashion and textile. There are currently 48 signatories who have committed to defining an objective to reduce their CO 2 emissions and development solutions) has developed “BHive ®", an innovative tool to digitise the chemical management process and create greater
work collaboratively to deliver the goals set out in the Paris agreements in order for the whole industry to move forward: https://unfccc.int/ transparency in the supply chain. In 2020, DECATHLON tested the BHive ® tool in 40 factories in 6 different countries and, in view of the positive
climate-action/sectoral-engagement/global-climate-action-in-fashion/about-the-fashion-industry-charter-for-climate-action results, has decided to continue the BHive ® experiment in 2021, focusing first on textile and footwear production.
Press information: https://engagements.decathlon.fr/les-communiques-de-presse For further information: www.TheBHive.net
The Fashion Pact is a global coalition of companies in the fashion and textile industry (ready-to-wear, sport, lifestyle and luxury) including
their suppliers and distributors, all committed to a common core of key environmental goals in three areas: to stop global warming, restore
biodiversity and protect the oceans. Launched as a mission given to Fran ois-Henri Pinault, the Kering CEO, by French President Emmanuel
Macron, the Fashion Pact was presented to heads of state at the G7 summit in Biarritz on 26 August 2019.
Read the Pact: https://thefashionpact.org/?lang=en DUTY OF CARE
Press information: https://drive.google.com/file/d/12fZHFZaIRbu-0JQT9Uivdw0fWtqkE_WD/view?usp=sharing
Verisk MapleCroft is a British consulting firm specialising in the analysis of political, economic, social and environmental risks on an
“Companies committed to nature - act4nature France" is an initiative led by the Office Français de la Biodiversité [French Office for Biodiversity international scale. Thanks to the associated data and analyses on these subjects, it enables companies to better anticipate, identify and
(OFB)], which aims to set companies in action regarding biodiversity using a continuous improvement approach Decathlon has joined this manage the risks they face in their activities: www.maplecroft.com
network which aims to exchange best practices, encourage companies to strive upwards and improve ambitions on this matter. Decathlon
signed its commitment in February 2020 and expects to submit its strategy in January 2021:
https://engagespourlanature.biodiversitetousvivants.fr/
Decathlon has become a member of ORÉE, an association created in 1992 which has been federating and animating a network of players for
over 20 years. It has a mandate to represent France at the CBD (Convention on Biological Diversity). ORÉE is Decathlon's external consultant
for biodiversity through Hélène Leriche, (Head of Biodiversity-Economy at ORÉE). Through this network, Decathlon also has access to
PRODUCT QUALITY AND SAFETY
peer-to-peer exchange groups to form a common voice in dealing with institutions and economic players: http://www.oree.org/
Sharing scientific knowledge about chemicals used in production processes and about emerging risks, in order to define Decathlon’s future
Decathlon has joined the B4B+ club run by CDC Biodiversité, a subsidiary of Caisse des Dépôts et Consignations (French Loans and areas of work: www.anses.fr
Consignments Fund). The aim of this subsidiary is to develop tools to assess financial portfolios in order to identify their impact on
biodiversity. Decathlon has been trained by CDC Biodiversité and uses their GBS (Global Biodiversity Score) tool to identify which of the
The AFIRM group is an international working group composed of leading brands in the textile, footwear and sports goods industry that
company's activities are under the most pressure and thus prioritise its actions. CDC Biodiversité also assists Decathlon regarding a critical
works to harmonize the chemical requirements of products. Decathlon is participating in the development of a common list of prohibited
review of its biodiversity survey: https://www.cdc-biodiversite.fr/
substances; this list is available for use by all the brands: www.afirm-group.com
The course of the “Groupe d’Etude et de Recherche en Dermato-Allergo” (GERDA) is the annual meeting of dermato-allergology in France.
Decathlon participates in order to share scientific knowledge on the chemicals used in production processes and to reduce the risk of allergy
RESPONSIBILITY IN PRODUCTION among users of Decathlon products: www.gerda2020.com
Technical support for Decathlon’s Human Responsibility in Production and Supplier Environmental Management assessments (conducting
of audits, wastewater samples and analyses): www.sgs.com
Member of an advisory committee (with representatives from national contact points, businesses, the European Commission, multistakeholder GREEN IT: RESPONSIBLE DIGITAL
initiatives, NGOs and unions) to draft a guide on due diligence in the textile and footwear industries: Decathlon joined the INR (Responsible Digital Institute) when it was founded in 2019. The INR is a think tank created to carry on from Club
https://mneguidelines.oecd.org/responsible-supply-chains-textile-garment-sector.htm Green IT. The INR is a place to reflect on the issues surrounding the digital world: footprint calculation (economic, social and environmental),
impact reduction and the creation of social value to successfully manage everyone’s e-inclusion. In 2019, the Responsible Digital leader at
The Mekong Club is an NGO catalyst for change, engaging the private sector in the fight against modern slavery: Decathlon obtained the eco-design certification for digital services, which indicates a certain level of expertise regarding methodology, and
https://themekongclub.org/ good practices in this discipline.
Apprise is a tool for detecting vulnerable populations and is able to identify situations of forced labour. It has been tested by Decathlon in
5 Asian countries during RHP audits, to identify potential signs of forced or bonded labour among migrant workers: www.apprise.solutions
OUR LOCAL PARTNERS efforts made during the first lockdown to support British and
French communities such as the NHS83 and the Hospitals of
Paris84, as well as all charitable initiatives to encourage sports
fund collects donations for sports clubs affected by the closure
of their facilities due to the health crisis. Indeed, these clubs are
a key part of French society through the sporting facilities they
practice during the pandemic. This award reflects the value of provide – a purpose that they share with Decathlon. Decathlon
generosity that is one of the company's core values therefore contributed to this charitable fund with an initial
Convinced of the need to rethink the method of creating value, local regions, where they are having a positive impact through donation of €100,000 when the initiative was launched in May,
.
Decathlon is also opening up to its external ecosystem. By sports practice. This decentralisation strategy supports the supplemented by a second donation of €137,000 in December.
forging partnerships with professionals to develop a local transformation of an economic model that aims to be more This second donation is equivalent to 1% of the turnover
range of services, by supporting sports clubs experiencing focused on the creation of value for all, in accordance with 3 (exclusive of tax), made on 4 December during the "Black Friday"
difficulties or by identifying ways to have a greater effect, the of the 5 targets of the Decathlon 2021 Vision, which are health, event, which Decathlon wanted to transform into "Blue Friday" in
Decathlon teams are becoming increasingly involved in their local life and inclusiveness. order to focus on second-hand products and repairs.
Thanks to these two initiatives, the French Sports Foundation
raised more than €1,384,000 and helped 5,370 clubs and their
members.
INDICATORS
AS AT 31/12/2020
5
NEW ONLINE SERVICES
Decathlon Activities88 allows you to book sports activities led
TO SUPPORT SPORTS PRACTICE A RANGE OF SERVICES FOR by professional coaches89
all over the world
BRINGING COMMUNITIES TOGETHER Decathlon Outdoor 90 identifies and locates outdoor trails for
practising sports, e.g. hiking, running or cycling
AND MAKING SPORT MORE ACCESSIBLE Decathlon Coach91 measures sports practice and offers
Given how the 2020 pandemic has disrupted our lifestyles, training programmes and coached sessions. This free app
including our ways of doing sport, the Decathlon teams have covers almost 70 sports and is available in 8 languages in
stepped up the transformation of their promise to sell products almost every country. During the lockdown, Decathlon Coach
in favour of a promise to provide online services that facilitate offered challenges and sports sessions that could be done at
sports practise: home to encourage sportsmen and women and maintain social
ties
HIGHLIGHTS IN 2020 Decathlon Eclub86 offers online courses and exercises, live In 2020, these services had 3.5 million users worldwide
or on demand (including 2 million in France) and 8.9 million sports sessions
Decathlon Sports Consulting87 provides sports advice
1
We created a range of services, which are available on the digital platforms, were carried out via the Decathlon Coach app.
to further facilitate access to sport. Since November in France, the Decathlon Sports platform92
combines these five personalised services into a single access
point. In this way, Decathlon has taken a stance as a true
2
81. Community Impact Award. - 82. https://www.francobritishbusinessawards.co.uk
We built strong ties with independent professionals to develop local action using local agents. 83. The National Health Service (NHS) is the UK's public health system. partner supporting users throughout their sporting life.
84. See an example of an initiative with article, p. 81.
85. https://fondation-du-sport-francais.fr - 86. https://eclub.decathlon.fr
87. https://conseilsport.decathlon.fr - 88. https://activites.decathlon.fr
89. See article on the collaboration with TrainMe p. 114.
90. https://www.decathlon-outdoor.com/fr-fr - 91. https://www.decathloncoach.com
92. https://conseilsport.decathlon.fr
INTERVIEW
SPORT AS A VECTOR
FOR SOCIAL INTEGRATION
The Decathlon Foundation supports teammates in developing
projects with positive societal impact that use sport as a vehicle
for social integration and good health. It includes 5 countries
that are autonomous in selecting their projects (France, Italy, JogKokoonPlus, a post-mastectomy sports bra, was
Spain, Brazil and India), as well as local outposts in almost every co-designed with patients, the Kalenji brand and Oscar
other country in which Decathlon is established. In 2020, the Lambret Care Centre.
Foundation celebrated its 15th anniversary100. Despite a year
strongly impacted by the pandemic, the Foundation's teams
around the world showed agility and were able to direct their
efforts towards the population sectors that were most in need,
either through emergency action related to Covid-19 or by the
approval of new projects.
Through the Decathlon Morumbi store, the Foundation Brazil
made a contribution to finance sports equipment and improve
practice grounds so that Faz, a local NGO, could welcome children
from the Real Parque favela community.
INDICATORS
AS AT 31/12/2020 The Foundation India supplied 990 EasyBreath masks to
help hospitals.
A FURTHER
42,297
BREAKDOWN PER CATEGORY FOR BENEFICIARIES
OF DECATHLON FOUNDATION PROJECTS
€270,000
NEW BENEFICIARIES IN OTHER
WERE DONATED TO ASSOCIATIONS
VULNERABLE CIRCUMSTANCES SITUATIONS INDIVIDUALS AROUND THE WORLD
were able to practice sport regularly in 15 countries (VIOLENCE, WITH A MENTAL to facilitate access to sport for vulnerable people
thanks to the Foundation's support MIGRANTS, ETC.): AND/OR PHYSICAL who have been severely affected by the pandemic
12.8% DISABILITY:
47
29.8%
INDIVIDUALS
SUFFERING FROM INDIVIDUALS
DISEASE: 19.1% FROM SENSITIVE
PROJECTS CARRIED OUT AREAS: 38.3%
BY DECATHLON TEAMMATES
HIGHLIGHTS IN 2020
2 New projects with positive societal impact are still going ahead around the world, despite the pandemic The Foundation India and the NGO Expedicionarios Da Saude
shipped equipment to the Amazonian Indians in the São Gabriel
Logistics missions enabled the folding beds, mattresses,
hammocks, pillows, blankets and EasyBreath masks that
were required in caring for Covid-19 patients to be sent to
da Cachoeira region.
the local communities.
100. Video of the 15th anniversary celebrations of the Decathlon Foundation: https://youtu.be/aTcgTh2jtio
A fitness centre has been opened at the Oscar Lambret Centre103 , with sports equipment financed by the Foundation. It was built
The Foundation has provided emergency financial support in France and abroad to following the development of a special post-mastectomy bra for women in remission from breast cancer. The bra was designed jointly
14 NEW PROJECTS institutions in need, such as hospitals, EHPAD101 and associations for the homeless, by patients, the Kalenji brand104 and the Oscar Lambret Centre, with the aim of helping such women take up sport again. Thanks to this
as well as associations for disadvantaged youth and abused women. Thanks to this fitness centre, these women (as well as all the other patients) can now practice sports on site as part of their medical care.
APPROVED
support, these institutions have been able to purchase the basic materials they need,
THE such as clothing and sports equipment. Each of the 150 associations has received TESTIMONIAL JUDITH CALIMET, KALENJI PRODUCT MANAGER
FOUNDATION 8,620 amounts of up to EUR 2,000. For example, thanks to the EasyBreath masks, the
“Why did I love doing this project? Because I was pleased to conduct a project that is meaningful and I'm proud to have successfully connected
FRANCE BENEFICIARIES APEI (Association of Parents of Poorly-Adapted Children) in Chambéry102 was able to
resume balneotherapy with its young mentally-handicapped patients.
two different entities: a health centre and our company. I developed this bra above all because it meets the expectations of people who are
suffering and because it is in line with Decathlon’s underlying purpose.”
5 NEW PROJECTS The ‘Diversamente su due ruote 2.0’ initiative, run by the Franco Ballerini105 and Gaetano Cavallaro106 Italian cycling schools, offers
cycling activities to people with disabilities (blindness, autism, Down's syndrome and motor disabilities). In 2020, through the Decathlon
APPROVED An additional budget of EUR 627 was released and distributed among 17 Italian
associations to help them meet their needs and continue their activities helping Bari store team in southern Italy, the Foundation provided EUR 29,800 to finance the purchase of adapted bicycles (hugbikes and
THE handbikes) and a minibus for transport. The two schools were thus able to increase their number of beneficiaries and reach 60 people
920 vulnerable people during the health crisis.
in 2020. This funding is a continuation of a project that was originally approved by the Foundation in 2016, with the objective of building
FOUNDATION BENEFICIARIES a bike trail in Bari and equipping the ‘Franco Ballerini’ school with bicycles, helmets and clothing for disadvantaged children.
ITALY
2 NEW PROJECTS 101 hygiene kits containing masks and household cleaning products were
APPROVED distributed with the NGO Arca do Saber107, to residents of the Vila Prudente favela, The local NGO, Faz109 hosts children aged 8 to 18 from the favelas of the Real Parque community outside school hours. During these
east of São Paulo. periods, children can participate in sports, cultural and artistic activities, as well as receive tutoring in their schoolwork. In this way,
they benefit from support which is often lacking. Through the Decathlon Morumbi store, the Foundation contributed to this initiative by
OVER 2,000 Equipment was shipped to the Amazonian Indians in the São Gabriel da Cachoeira
giving EUR 1,500 for sports equipment and EUR 4,500 to improve sports grounds. 100 children were hosted in 2020.
region with the NGO Expedicionarios Da Saude108. Thanks to these large-scale
THE BENEFICIARIES logistics missions, it was possible to contribute 920 folding beds, mattresses, With a donation of 10 stand-up paddles and 40 neoprene suits, the Foundation helped the Instituto Bem Possível110 and Floripa Stand
FOUNDATION hammocks, pillows, blankets and EasyBreath masks, needed to provide Covid-19 care Up Paddle111 associations to train 80 children between the ages of 6 and 14, all year round, in stand-up paddling and surfing, as well as
BRAZIL 1,124 DONATIONS OF SPORTS to local communities. This region with 40,000 residents in 290 villages is relatively to raise their environmental awareness through waste collection operations on Tapera beach in Florianópolis.
AND HYGIENE PRODUCTS isolated, making it difficult to access medical care.
With the help of the Decathlon Alcala de Guadaira store in Seville, the Foundation
12 NEW PROJECTS made a donation of EUR 2,000 to the sisters of the Nuestra Señora del Rosario The Decathlon Seville warehouse and the CEAR Foundation114 are working to improve the quality of life of refugees115. Since 2019,
INCLUDING 3 RELATED association112 so that they could provide clothing for 200 homeless adults. The sisters sports activities, training and job interviews have been conducted to facilitate the social and professional integration of refugees. In
TO COVID-19 were unable to continue their collection activities under healthcare protocols in 2020. 2020, 463 people benefited from this support. Of the 18 refugees who have participated in the vocational training programme since
2019, three have been hired on permanent contracts in the Decathlon warehouse in Seville.
THE With the drop-in centres for street children closed during the lockdown, the
FOUNDATION 3,056 Decathlon City Ronda store and the Montaña y Desarrollo association113 opened The Decathlon Granada - Pulianas store and the La Ciudad de los Niños collective116 have contributed to improving the physical
alternative drop-in centres, which offered sports activities. 123 children at risk of well-being and social integration of 450 children in vulnerable situations, by setting up sports activities and work experience schemes.
SPAIN BENEFICIARIES social exclusion have been hosted at these centres and taken part in the activities.
The Foundation India has made two donations of EUR 10,000 each to support
Through the Sport for School Children initiative119 conducted by the employees of Decathlon India stores, underprivileged children in
8 local NGOs117. These donations have notably been used to provide:
state schools have been able to enjoy sports activities since 2016.
- food and basic necessities to 3,000 people and their families
- disinfection kits to 1,000 people in Mumbai Between March and May 2020, when schools were closed due to lockdown, sports sessions by video link were set up with the
THE
3,700 - PPE118 to 30 garbage collectors in Bangalore and Mysore Calcutta-based Jungle Crows Foundation120, to enable children to practice remotely and thereby keep fit. 750 children attended these
- 990 EasyBreath masks to hospitals sessions using computer equipment provided by schools.
BENEFICIARIES OF
FOUNDATION - food and medical care for 60 families with a disabled child
ANTI-COVID-19 ACTIONS
INDIA -e mergency aid to 145 families affected by a cyclone TESTIMONIAL ULRIKE REINHARD FROM THE NGO JANWAAR CASTLE
that devastated the State of Bengal in May.
“Indian government aid was slow to arrive and was nowhere near sufficient.
- smartphones to 30 children to enable them
We therefore had to set up a food program. We are delighted that the Decathlon Foundation joined us in helping those in need.”
to continue their studies during the pandemic
101. EHPAD: Etablissement d'hébergement pour personnes âgées dépendantes [Residential Care Home for the Elderly] - 102. http://apeichambery.com 112. https://www.comedortriana.org - 113. https://www.universidadruralsr.com/somos/cdr-monta%C3%B1a-y-desarrollo/ - 114. CEAR (Comisión Española de Ayuda al Refugiado).
103. Centre Oscar Lambret, CLCC (Regional Cancer Treatment Centre) in the Hauts-de-France region. - 104. Kalenji is the Signed Sport dedicated to running. 115. https://youtu.be/e29Kb3T51ck - 116. La ciudad de los niños (https://www.ciudaddelosninos.es) is a project of the Hermanos Obreros de María Foundation.
105. https://www.scuoladiciclismoballerini.it - 106. https://polcavallaro.wixsite.com/polcavallaro - 107. http://arca-ong.org/saber 117. Jungle Crows, Terra Indica, Janwar Castle, Don Bosco Ashalayam, Mera Parivaar, Reality Gives, Hasirudala, Fourthwave Foundation. - 118. Personal Protective Equipment.
108. https://eds.org.br - 109. https://www.fazbr.org - 110. http://bempossivel.org.br - 111. https://www.floripastanduppaddle.com 119. Vidéo : https://youtu.be/aTcgTh2jtio - 120. https://junglecrows.net
118 NFRD 2020 119
INDICATORS AND Our performance indicators
COMPANY PROFILE
METHODOLOGY COMPANY FACTS AND FIGURES
ECONOMICAL INFORMATION
€ 12.4 billion
2020
% of sustainable turnover (second hand, workshops, rental) - Worldwide perimeter: 1.05% 1.36% (Note 4)
% of sustainable turnover (second hand, workshops, rental) - France perimeter: 1.82% 2.25% (Note 4)
Number of Decathlon retail stores in the world 1,647 1,697 (Note 6) Verified information
Total workforce (situation as of 31/12) M A Z A R S - AUDIT
102,307 93,710 (Note 10)
% of employees in other types of contracts (situation as of 31/12) 9.6% 5.8% (Note 12)
Number of teammates responsible for managing
2,142 2,178
and coordinating relations with suppliers
NFRD 2020 methodological notes
Note 11: On 74,393 team members on permanent contracts and 13,868 on non-permanent contracts as of 31.12.2020 worldwide. These figures or % must be put into perspective because the
temporal effect of a contract may vary (permanent, non-permanent) depending on the legal system in the different countries.
Number of Decathlon-owned production facilities 9 9
Note 12: Concerning "other types of contracts", trainees/students are taken into account, with the exclusion of providers in the calcula-tion of the indicator. Note that some countries do not
distinguish between student/trainee contracts, which are categorised as permanent or non-permanent contracts. E.g.: Italy, Czech Republic, Morocco.
DIVERSITY & GENDER % of employees who participated in the Decathlon Team Barometer (DTB) survey 80% 84% (Note 16)
Breakdown of employees by gender (situation as of 31/12):
Nombre of employees who participate in the DTB survey 67,575 65,873
Worldwide:
Verified information
% OF PEOPLE WHO RESPONDED “YES, ABSOLUTLY” OR “YES, RATHER” TO THE QUESTIONS: M A Z A R S - AUDIT
- % women 46% 46.5% (Note 13)
BEING YOURSELF
- % men 54% 53.5%
I can express my thoughts AND people listen 93% 93%
Europe & Russia:
I can decide my daily actions autonomously 93% 94%
- % women 47.8% 47.8%
I am treated with respect 94% 94%
- % men 52.2% 52.2%
I LIVE THE PURPOSE AND VALUES
Asia: I am proud and happy to work for Decathlon 94% 94%
- % women 43.2% 44.4% I carry out our 4 Values: Vitality, Responsability, Generosity and Authenticity 96% 95%
- % women 39.6% 40.5% I make decisions on subjects, I am involved in and I measure the consequences 94% 94%
- % men 60.4% 59.5% I seek the views of other Decathlon employees before making my decision 97% 97%
Americas: At Decathlon, I am allowed to make mistakes: I can try, test, learn and correct 95% 95%
Number of employees hired on permanent contracts (from 1/01 to 31/12) 17,784 (Note 21) 13,135 (Note 22)
% of employees on permanent part-time contracts (situation as of 31/12) 37.3% 37%
Number of employees hired on non permanent contracts (from 1/01 to 31/12) 57,662 (Note 21) 37,574 (Note 22)
% of employees on non-permanent full-time contracts (situation as of 31/12) 23.5% 27.8%
Total number of employees hired on permanent
75,446 50,709
and non-permanent contracts (from 1/01 to 31/12)
Number of resignations (permanent contracts) (from 1/01 to 31/12) 12,723 (Note 21) 11,593 % of employees on non-permanent part-time contracts (situation as of 31/12) 76.5% 72.2% (Note 26)
Number of redundancies (permanent contracts) (from 1/01 to 31/12) 1,434 1,528 NFRD 2020 methodological notes
Note 25: Representing 64,069 individuals on permanent contracts and 11,854 on non-permanent contracts in the 17 countries considered for those indicators.
Number of retirements (permanent contracts) (from 1/01 to 31/12) 12 36 Note 26: Decrease in the number of recruitments on fixed-term contracts, mainly for part-time work.
Other departures (permanent contracts) (from 1/01 to 31/12) 3,232 3,112 (Note 23)
ABSENTEEISM (17 COUNTRIES) 2019 2020
Total number of departures (permanent contracts) (from 1/01 to 31/12) 17,401 16,269
Rate of absenteeism for employees on permanent contracts (from 1/01 to 31/12):
TURNOVER
- France 3.8% 3.5% (Note 27)
Rate of Turnover for permanent employees (from 1/01 to 31/12):
- Spain 3.1% 3.8%
- France 21.6% (Note 21) 18.5% (Note 24)
- Belgium n/a n/a
- Spain n/a 13.8%
- Italy n/a 3.5%
- Belgium n/a 12.3%
94 women leaders
- Belgium 128 32 - % of women leaders in Belgium n/a
i.e. 25.9%
- Portugal 65 56
76 women leaders
- % of women leaders in Portugal n/a
i.e. 32.8%
- Poland 72 39
272 women leaders
- % of women leaders in Poland n/a
i.e. 51.4%
- Germany 57 94
453 women leaders
- % of women leaders in Germany n/a
i.e. 42.3%
- Russia n/a n/a
310 women leaders
- % of women leaders in Russia n/a
- Hungary 30 13 i.e. 51.6%
50 women leaders
- % of women leaders in Morocco n/a
i.e. 38.8%
NFRD 2020 methodological notes
Note 28: The 2019 historical data for France has been updated due to human errors/calculation anomalies for France on permanent/temporary hirings, resignations, work-related accident
stoppages (in 2019, work-related accidents without stoppages had been included).
Note 29: The accidents counted are only accidents with work interruption. We therefore include accidents at the workplace or accidents during a journey between two workplaces. Note that some NFRD 2020 methodological notes
countries did not collect this data until now. Note 31: Female teammates with at least 1 person in line management. The reporting on the indicator "% of women leaders per country" has been implemented in the framework of the NFRD
Note 30: It should be noted that reliability work is underway to be able to publish a homogeneous frequency rate for the United perimeter in the next NFRD 2021. 2020, hence the absence of a 2019 history.
Percentage of teammates with recognized disabilities (situation as of 31/12): % of sustainable development skills acquisition
72% 83% (Note 33)
for production teams (situation as of 31/12)
- China 0.1% 0.1% % of HRP assessments conducted internally (from 1/01 to 31/12) 67% 62% (Note 37)
- Poland 0.7% 0.7% - % of rank 1 production sites rated A, B or C 86% 84% (Note 38)
M A Z A R S - AUDIT 1,213 1,072 (Note 42) unknown future" will be created. Thus a section "% Products destroyed" will be clearly identified.
Decathlon products sold (from 1/01 to 31/12) Note 48: This indicator relates to the quantities of defective products or components sent to Decathlon's brand design teams or teammates in our production offices for root cause analysis.
Value down sharply compared to 2019:
- Extended containment of design teams who did not initiate REDs (returns to defective) over this Covid-19 period;
Number of cases for which there were quality corrective actions - System purge during the year to reduce this product flow and target more RED requests (efficiency gain).
for Decathlon products and other international brands AMI 347 251 (Note 43)
(from 1/01 to 31/12)
Number of Decathlon and other international brand products DELIGTHMENT WITH OUR PRODUCTS 2019 2020
1.68 million products 0.97 million products
concerned by these corrective quality actions (from 1/01 to 31/12)
PRODUCT SAFETY | CHEMICAL SUBSTANCE MANAGEMENT
Number of defective products sent to design teams Average time to make first contact after user feedbacks
53,502 23,605 (Note 48) 1 day 2.4 days (Note 52)
for root cause analysis (from 1/01 to 31/12) (from 1/01 to 31/12)
PRESERVING NATURE
- 100% of our electricity consumption from renewable energy by 2026;
- engage our main suppliers to define their own Science Based Target by 2024.
With regard to our objective of reducing our total emissions by 75% on scopes 1 and 2, we have seen a 22% decrease (between 2016 and 2020). This decrease is mainly due to a better optimisation
of our energy consumption and an increase in the share of electricity from renewable energy. Regarding our reduction target of -40% kg CO2/product sold, we had piloted a reduction in intensity
of -3% between 2020 and 2016. In the end we see an increase of 2%.
The main reason for this increase is the increase in the CO2 intensity of our products' impact. This has increased by 10%. This increase is mainly due to a change in the mix of products sold.
The health context has led our customers to buy more equipment products than textiles compared to previous years. In addition, we are more strongly promoting the evaluation of this type of
product after having concentrated on textiles. The product nomenclatures used to carry out the LCAs have been better completed and therefore the impact of this type of product has increased.
The CO2 intensity of textile products has decreased (-5% kg CO2e/item compared to 2019), which shows the results of the eco-design actions on this type of product. On the other hand, there
are few eco-design actions for equipment products and we therefore note an increase in the CO2 intensity for this category of products (+23% kg CO2e/article). The 10% increase in the intensity
FIGHT AGAINST CLIMATE CHANGE of our products is moderated by the reduction in the CO2 intensity of our stores and warehouses by -33%. This is due to improved energy efficiency, an increase in the share of electricity from
2019 2020 renewable sources and an update of emission factors. We have also seen a decrease in the CO2 intensity of our customers' travel, mainly due to the update of emission factors and the decrease
(IN OUR STORES AND WAREHOUSES, AT OUR SUPPLIERS) in travel due to the closure of some of our sites (-20% kg CO2e/product sold). Finally, the CO2 intensity of the transport of our products has also decreased by 27%. This decrease is mainly due to
a drop in air transport emissions.
CO2 EMISSIONS SCOPES 1, 2 AND 3 Note 56: On the other hand, in 2020 we will start to monitor CO2 intensity per turnover (excluding VAT). We are increasingly driving a percentage of sustainable turnover, so it is important to have
a CO2 intensity follow up that is consistent with the desire to transform our business model. We are seeing a decrease in this intensity. This is mainly due to the fact that the average basket of
our customers has increased because they have made more purchases of equipment than textiles in proportion to previous years. Finally, it is interesting to note that our total GHG emissions in
Greenhouse gas emissions in tonnes of C02 equivalent absolute terms are decreasing compared to 2019. This is mainly due to the health crisis with a 17% drop in quantities sold. It is also due to the sharp decrease in customer travel (-20% of physical
11,621,705 T. CO2 eq. (Note 54) 9,823,015 T. CO2 eq. (Note 55) buyers).
emitted by scope (from 1/01 to 31/12):
Verified information
- Scope 1 M A Z A R S - AUDIT 25,065 T. CO2 eq. (Note 54) 26,453 T. CO2 eq. FOCUS ON C02 MANAGEMENT IN THE SUPPLY CHAIN 2019 2020
- Scope 2 Verified information Number of production sites carrying out monthly monitoring
M A Z A R S - AUDIT
230,055 T. CO2 eq. (Note 54) 228,506 T. CO2 eq. 279 512 (Note 57)
(Location based Methodology) of their C02 performance (situation as of 31/12)
- Scope 2 Verified information 152,651 T. CO2 eq. (Note 54) 139,944 T. CO2 eq. Number of suppliers who have set their C02 targets
(Market based Methodology) M A Z A R S - AUDIT 0 62 (Note 58)
according to SBTi guidelines (situation as of 31/12)
- Scope 3 11,443,989 T. CO2 eq. (Note 54) 9,656,618 T. CO2 eq.
NFRD 2020 methodological notes
Note 57: The scope in 2019 concerned Decathlon's main suppliers (Partners & Key Account Suppliers). From now on, the scope covers all suppliers representing 90% of Decathlon's purchasing
9 Kg CO2 eq./product sold 9,2 Kg CO2 eq./product sold
Intensity of C02 emissions in kg C02 eq. per product sold volume (= all "Priority 1" suppliers). This scope is applicable to the following indicators: measurement of CO2 performance, number of sites having defined their SBT target, % of electricity from
(Note 54) (Note 55) renewable sources.
Note 58: We have implemented this new indicator since the end of 2019, following our climate commitment validated by the Science Based Target initiative of engaging our key suppliers to define
their own Science Based Targets Scope 1 and 2. The 2021 target is 80% of Decathlon's purchasing volume from suppliers who have defined their Science Based Targets. In view of the Covid-19
Change of intensity of C02 emissions per product sold crisis, the performance obtained at the end of the year is acceptable and stable compared to 2019. Concerning the performance on decarbonisation, a very important work has been done by
-0.2% (Note 54) 2% (Note 55)
compared to the value for the reference year 2016 the CO2 referents of each production area in order to ensure the measurement of carbon emissions of all our "Priority 1" suppliers. Similarly, many of them have worked on defining their SBT
objectives and have undertaken concrete reduction actions: renewable energy certificates, investment in on-site renewable electricity production (solar panels, wind turbines), switching from coal
to biomass or gas, and setting up energy efficiency programmes.
0.94 Kg CO2 eq./€ 0.86 Kg CO2 eq. /€
Intensity of C02 emissions in kg C02 eq. per turnover (excluding VAT)
(Note 56) (Note 56)
ENERGY MANAGEMENTY
Change of intensity of C02 emissions per turnover compared
-2% (Note 56) -10% (Note 56) Overall consumption by energy type at our sites (Decathlon stores, brand sites and company-owned warehouses) (from 1/01 to 31/12):
to the value for the reference year 2016
Breakdown in % of greenhouse gas emissions by lifecycle stage: - Electricty consumption 571,095,784 KWh 605,410,341 KWh
- Gas consumption 46,273,352 KWh 52,282,770 KWh
- Raw material extraction 19% 20% - Overall energy consumption 617,369,136 KWh 657,693,111 KWh (Note 59)
- Product manufacturing 46% 49% Energy consumption in kWh/m² Verified information
M A Z A R S - AUDIT 111.1 kWh/m² 98.6 kWh/m² (Note 60)
in the stores (from 1/01 to 31/12)
- Product transportation 4% 3%
TRANSPORT AND LOGISTICS 2019 2020 Note 70: The results are comparable to those of 2019. The target for 2020 was 12%.
A more detailed focus on the 10.3% for Europe shows that:
- This indicator for the Northern Europe perimeter (France and Belgium) = 4.03%
LAND USE - This indicator for Southern Europe (Spain) = 29.1%
- Covid-19 context : In Northern Europe, we experienced the cessation of the barge and train transport solution from March to October 2020, which was no longer usable between the arrival port
and the warehouses. Following the confinements, there were numerous stock-outs on certain products and therefore priority was given to supplying our warehouses by road (faster and more
Number of articles shipped per m² worldwide
1,293 articles/m² 1,075 articles/m² (Note 64) reliable in terms of time). The progressive resumption of transport solutions by barge and train was effective from November 2020. As a result of the Covid-19 pandemic, rail operators have also
(from 1/01 to 31/12) reduced their departure frequencies and barge lead times have also increased. Covid-19 has had no impact on this multimodal transport mode in Spain: road is used in this country either because
the distance is too short (3 km) or because containers are prioritised to avoid stock-outs. Note a target for 2021 of 20% for Northern Europe and 38% for Southern Europe.
TRANSPORT AND LOGISTICS Note 71: This indicator has been added in the NFRD 2020, hence the absence of historical data for 2019. The C02 impact of post-shipping (from the port of the importing country to the destination
warehouse) is included in the international transport reported above. But the calculation of C02 emissions from multimodal post-shipping Europe is more reliable:
- real distances
Distribution of finished products volumes transported worldwide per mode of transport (from 1/01 to 31/12): - C02 emission factor that takes into account the real modes of transport. For this indicator, 21% of the data has been estimated. For 2021, it is planned to standardize the calculation of this
indicator for Europe.
Note 72: The geographical scope is the same as in 2019, i.e. Europe. The target for 2020 was set at 54.5 m3/truck. A difference can be explained by the situation experienced in 2020 with the
- % Air 2.69% (Note 65) 4.03% (Note 66) Covid-19 context. Some stores were closed and had to be restocked quickly when they reopened. This was done with trucks that did not necessarily leave full. In addition, the implementation of
the "Click & Collect" solution in stores (when physical sales were closed) required a supply for this distribution channel alone. This supply method was less optimised than the traditional supply
- % Rail 4.62% (Note 65) 2.6% of stores and regional warehouses (CAR).
Note 73: We refer to any mode of transport that is not diesel (GNL/GNV trucks, trucks using biomass fuels, sea, rail, etc.) as a low-carbon mode. The target for 2020 was 25% and the target for
2021 is 35% following negotiations with the transporters.
- % Maritime 84.62% (Note 65) 85.21%
Verified information
C02 Emissions worldwide per mode of international transport (from 1/01 to 31/12): M A Z A R S - AUDIT CERTIFICATION PROCEDURES FOR BUILDINGS 2019 2020
- C02 Emission for Air 46,669,699 Kg C02 eq. (Note 65) 10,727,188 Kg C02 eq. (Note 66) Number of Decathlon stores with environmental certification
89 94 (Note 74)
(situation as of 31/12)
- C02 Emission for Rail 3,663,200 Kg C02 eq. (Note 65) 3,133,569 Kg C02 eq.
- C02 Emission for Maritime 45,509,938 Kg C02 eq. (Note 65) 42,846,136 Kg C02 eq. Number of Decathlon stores opened over the year that have been
3 2
awarded an environmental certification (from 1/01 to 31/12)
- C02 Emission for Road 2,078,609 Kg C02 eq. (Note 65) 2,010,179 Kg C02 eq.
% of store sales areas with environmental certification
C02 Emissions of transporting Decathlon products 18.3% 21.6%
245 g C02 eq./article 242 g C02 eq./article (situation as of 31/12)
for delivery in Europe ( from 1/01 to 31/12):
Number of Decathlon warehouses with environmental certification
- From production countries to Europe 114 (Note 67) 79 (Note 67) 8 8
(situation as of 31/12)
- From key import warehouses to distribution platforms 79.2 (Note 68) 82.7 (Note 68)
NFRD 2020 methodological notes
- From distribution platforms to stores 51.9 (Note 69) 80.57 (Note 69) Note 74: According to the internationally recognised LEED, BREEAM, DGNB certification standards. The objective is to accelerate the certification of our stores (2 only in 2020) on the principle of
subsidiarity and local decision in line with local legislation. The international structuring of the subject continues to progress with the recruitment of a permanent member of staff on the subject
of Sustainable Real Estate, who will continue to work on the same objectives, in particular certification, but also on the development of renewable energies on the basis of the same incentive
% of post-shipping multimodal in Europe (from 1/01 to 31/12) 11% 10.3% (Note 70) mechanism. The teams have also launched a study to look at the potential of group purchasing for renewable energy.
Average per lorry load rate between key import warehouses 53.1 m3
52.1 m3 BIODIVERSITY 2019 2020
(13,000 articles per lorry)
and distribution platforms in Europe (from 1/01 to 31/12) (14,336 articles per lorry)
(Note 72) Number of Decathlon sites (stores, warehouses) that have
n/a 2 (Note 75)
undergone a “Biodiversity Diagnosis” (situation as of 31/12)
% of km travelled in Europe from import warehouses to distribution
20%
platforms using less carbon intensive means of transport n/a NFRD 2020 methodological notes
(Note 73)
(from 1/01 to 31/12) Note 75: The certification used is the Signature biodiversité label. The sites concerned are currently both in France: Saint Malo and Lorient. This is a newly integrated indicator in the NFRD 2020,
hence the absence of historical data for 2019.
- Tonnage of BCI coton 23,622 tonnes 16,297 tonnes Number of production sites concerned by environmental assessments (situation at 31/12):
- Tonnage of organically grown cotton 3,061 tonnes 3,408 tonnes - Number of Rank 1 production sites concerned 168 163 (Note 80)
% of materials used for packaging that is derived % of Rank 1 and Rank 2 production sites
88.2% 98.8% (Note 78) Verified information
80% 80.4% (Note 82)
from more sustainable sources (from 1/01 to 31/12) rated A, B or C in environmental assessments: M A Z A R S - AUDIT
Quantity of hangers collected (from 1/01 to 31/12) 137,008,496 109,000,000 (Note 78)
100% 100%
Quantity of hangers reused (from 1/01 to 31/12) 28,415,682 25,000,000 (A: 13.3%, B: 9%, C: 77.2%) (A: 12.9%, B: 61.2%, C: 29%)
- % of production sites of suppliers rated A, B or C : 22 production sites 31 production sites
of partner suppliers of partner suppliers
% of materials recycled to make hangers (from 1/01 to 31/12) 30.5% 38.6% rated A, B or C rated A, B or C
Note 76: The calculation of this indicator is based on the tonnage of organically grown cotton, BCI cotton and recycled cotton. The Covid-19 situation has considerably reduced our purchases Note 80: A supplier is subject to an environmental audit, including industrial wastewater control, hazardous waste management, and air pollution reduction, if and only if its volume of industrial
by almost 27%. As we had already performed well last year, the "stock effect" did not affect the overall % of cotton from more sustainable resources. It did have an impact on our share of BCI & water to be treated is greater than 50 m3 per day. There are 163 Rank 1 suppliers concerned by an environmental audit (as of 11/02/2021). There are 92 Rank 2 suppliers concerned by an
organically grown cotton. The acceleration towards recycling and organic cotton was slower than expected due to the previous year's BCI cotton stock. Nevertheless, the % of recycled cotton environmental audit (as at 11/02/2021). Note: no Decathlon site is concerned by the environmental assessment according to the definition "More than 50 m3 per day of industrial water to be
has grown strongly compared to 2019. treated".
Note 77: The calculation of this indicator is based on the tonnage of polyester yarn from the following sources: "traditional" dope-dyed virgin polyester, recycled polyester, dope-dyed recycled Note 81: Due to the Covid-19 crisis, which started in 2020, the teams were faced with the impossibility, on the part of both internal and external auditors, to visit the production sites. This explains
polyester. The target set for this indicator is 100% of polyester yarn used for Decathlon products from more sustainable sources by 2022. Note a sharp drop in Decathlon's requirements (all the decrease in the number of audits carried out this year. The number of internal auditors authorised to conduct environmental audits at our industrial suppliers amounts to 12 people, spread
synthetic yarns combined) compared to 2019 (-13%). This drop, due to the abrupt shutdown of production plants (yarns, components, finished products) and consumption (caused by the over 8 countries (France, Turkey, China, Bangladesh, Thailand, Vietnam, Sri Lanka, India).
confinement of China and then Europe in 2020), has resulted in the accumulation of stocks throughout the production chain. The resumption of yarn orders was gradual after the resumption of Note 82: In view of the Covid19 crisis, the performance obtained at the end of 2020 is acceptable (2020 target of 85%), and stable compared to 2019. That being said, the environmental audits
component (fabric) production, which was itself initiated by the resumption of finished product sales. Despite the drop in needs, the quantity of polyester yarns from more sustainable resources carried out for the most part at the end of the year after a prolonged shutdown of the production lines ended for a large part of them with a grade of E or D (therefore not acceptable). Corrective
used by Decathlon remains on the rise (+30%), which shows that the green transition is still underway. However, we are still far from the target of 100% by 2022. The offer proposed by the action plans therefore had to be put in place quickly and effectively. In order to avoid a drop in performance after the reopening of the factories, we set up webinars for suppliers to enable them
"Synthetic yarns process" teams nevertheless has a green solution for 73% of the 20/80 components used. A new trajectory will be reworked by involving all the textile industrial processes which to carry out self-assessments according to Decathlon's expectations. The objective is to achieve a global performance of 85% ABC-ENV by the end of 2021 for all suppliers concerned (>50 m3/
are the main actors in the transition, in order to accelerate the achievement of the objective. day wastewater to be treated).
884 (France perimeter) 4,377 (Worldwide) For the global rental activity: On rental (short term, subscriptions, long term) in 2020 the teams had 3 objectives: 1. to define a global Decathlon Vision on rental in 5 years, 2. to test digital solutions
Number of technicians in Decathlon workshops to allow rental at the global Decathlon, 3. to start a subscription project.
(Note 83) (Note 83) Were accomplished in 2020:
- the foundations of the rental project were laid, but the Decathlon Global Vision work at 5 years was postponed to 2021 due to the Covid-19 context,
- the definition of an architecture for the target digital solution in 3 years,
Satisfaction rating of the quality of service in our workshops 4.54 4.49 - the test on the rental of adult bikes by subscription without commitment (D RENT) and a decision taken in October 2020 to deploy the subscription of children's bikes in France for the first half
of 2021.
% of products repaired (considered repairable) in Decathlon workshops 81.2% (Note 84) 78.9% (Note 84) % of Decathlon products with 63.8%
61.1% i.e. 3,837 products out of
an ABCDE environmental labelling Verified information i.e. 3,539 products out of 6,013 products designed
available on the internet or in stores M A Z A R S - AUDIT
Total number of products repaired in Decathlon workshops 1,883,879 1,813,724 5,789 products designed
(from 1/01 to 31/12): (Note 92)
NFRD 2020 methodological notes
Note 83: The number of workshop technicians is now reported on a worldwide basis. In 2019, this was for French technician contracts. (Note that in 2020 there are 1,164 technicians in France NFRD 2020 methodological notes
out of the world total).
Note 92: This environmental display indicator concerns Decathlon products involved in the industrial processes responsible for the production of clothing, backpacks and shoes. The following
Note 84: The objective is to reach 85% of our repairable products repaired by 2021, with a stated desire to reach 30% of the products in our catalogue of repairable Decathlon products by 2025. The are currently excluded from the scope: products sold in quantities of less than 1,500 pieces per year and other industrial processes (metal, cycles, welded products, balls, electronics, nutrition,
teams are developing the sewing process in order to make rapid progress on the entire textile range. The year 2020 has shown a clear interest on the part of customers in repairing their equipment, chemicals). This year, the teams developed a new internal environmental labelling reporting tool, which was implemented to facilitate the monitoring and autonomous management of the teams
especially bicycles, which has seen a 10% increase in the number of bicycles repaired since 1st of June worldwide. The performance could have been even better if the workshop teams had had through a better visualization of the environmental labelling results. The calculation methodology has not changed.
all the resources they needed, both human and technical. In fact, the shortage of available manpower at the end of the first Covid-19 containment, combined with the regular shortage of spare In the positive achievements for 2020:
parts (due to the restarting of factories and the return of parts to the warehouses, in particular), represented limits. The teams had to manage repair times of more than 30 days with peaks of - Decathlon's indirect role on the adoption of the circular economy law in France and the French government's desire to accelerate the deployment of environmental display for textile products.
more than 1,000 bikes to be processed in the regional workshops, which is twice as many as usual. To support and further boost repairs, particularly in the Do It Yourself mode, the workshop Indeed, Decathlon teams were invited to present their environmental display approach for the launch of the Circular Economy law at the French Ministry of Ecological Transition with also several
teams have room for improvement in terms of digital technology (availability/readability/delivery costs). Overall, there is a growing awareness of the need for repairs in all Decathlon brands, as media appearances (TV, radios) to present the project. Note also that Okaidi and Bonobo display the environmental impact of their products with Decathlon's environmental scales now.
well as in the ever-increasing behaviour of our customers. - It should be noted, however, that the detailed verification of the indicator has identified a problem with the transfer of information between the various tools used for environmental display. An
action plan will be implemented by Decathlon teams to identify the root causes and strengthen controls.
The difficulty to reach the 70% target set for 2020 can be explained by:
- the change of management vizualisation tool during the year,
REUSE OF OUR PRODUCTS | SECOND HAND - the textile process remains the most important area for environmental reporting, while the footwear process has been delayed in setting up the evaluation and rating system. As regards
the heavy clothing process, methodological difficulties were encountered in applying the display to backpacks. The ABCDE ratings are not adapted at this stage to certain types of products
(e.g.: taking into account the volume capacity of backpacks).
Number of countries offering second-hand products (as of 31/12) 7 14 It should be noted that discussions are currently underway internally on the labelling indicator, which could change in 2021. With regard to the objectives, the intention is to stabilize the % of
products with an environmental display on the same scope for 2021, i.e. 63.8% by the end of 2021.
n/a
2020
Breakdown of volumes purchased by Decathlon per production process (from 1/01 to 31/12) (Note 108):
NFRD 2020 methodological notes
- Nutrition products (Sport supplements and food) 1.2% 1.1% Note 110: In 2020, 36 countries have a trained referent out of 60 countries considered for this indicator, so a country coverage rate of 94%. (For the global scope of the indicator, certain countries
have been excluded for which the United Compliance teams manage the subject directly without a local reference). Note that for 2020, the teams had initially planned to train 100% of the
- Chemical & Cosmetic products 0.5% 0.5% referents in person. Unfortunately, the Covid-19 health crisis prevented them from meeting physically and travelling. For this reason, a system of webinars was set up with electronic signatures
on the participation lists. This had the advantage of reaching more people, but on the other hand the monitoring of the number of participants in the training was less effective since people had
the possibility of viewing the webinars in replay. The number of 36 countries with trained referents is still a positive point given the context of the health crisis and the fact that many people have
- Electronic products 1.5% 1.5% been in partial activity or have had various emergencies to manage as a priority.
Note 111: Decathlon teams are gradually implementing the Whispli internal alert tool. The 1st channel for escalating an alert remains the whistleblower leader or the HR. The Whispli tool was first
- Footwear products 14.8% 13.2% deployed in France in early 2019. Since then, it has been used in 31 countries and the teams are continuing this deployment. By this term, we should not only understand the implementation of
the tool and the link to the tool, but also the translation of the tool into the local language and the communication around it. Communication is very important so that each employee understands
- Glove products 1.4% 1.2% and is familiar with the meaning of Whispli, what it is used for, how alerts are managed, the rules of confidentiality, the referents who manage alerts, etc.
Note 112: Indicators newly integrated in the NFRD 2020 hence no historical data for 2019. Target set of "100% of alerts received are ad-dressed or in process".
- Heavy Stitching products
10.5% 11%
(tents, backpacks, sleeping bagsn balls, etc.)
- Pyrotechnic products (Solognac hunting equipment) 0.2% 0.2%
- Bonded/inflatable products (air beds, rings, armbands, etc.) 2% 2.1%
DECATHLON FOUNDATION
- Helmet products 1% 1.1% Number of projects validated by the Decathlon Foundation
48 47
(from 1/01 to 31/12)
- Optical products
1.6% 1.3%
(sunglasses, swimming goggles, diving masks, etc.)
Number of beneficiaires of Decathlon Foundation projects
28,895 42,297 (Note 113)
- Bikes/Cycles products 11.8% 13.4% (from 1/01 to 31/12)
- Pastic and Composite products 6.7% 7.4%
Number of countries concerned
12 15 (Note 113)
- Wedze composite products (ski equipments) 0.3% 0.3% by Decathlon Foundation projects (from 1/01 to 31/12)
% of turnover resulting from Decathlon products manufacturated locally (from 1/01 to 31/12): - % people from sensitive areas n/a 38.3%
GENERAL ORGANISATION Social Responsibility (CSR) for the 2020 financial year.
To create this document, we implemented the following organization:
OF REPORTS
- A project officer responsible for CSR reporting - a chief editor - a reporting and audit process project manager - a reporting
tool manager - a team responsible for the following components: writing and communications, technical aspects and project
management, internal reporting protocols - and the implementation and roll-out of the reporting tool (PURE);
- A network of contributors covering the various activities of the business (design, production, distribution, logistics, real estate,
legal, etc.);
- Strategic committees (advice process) with different participants (CEO of Decathlon, sustainable development director, ‘industrial
REGULATORY FRAMEWORK performance’ team representatives, communications and HR team representatives, etc.) to advise the NFRD team on the direction
and decisions pertaining to the extra-financial reporting aspect.
Decathlon is bound by the extra-financial reporting obligations relating to ordinance n° 2017-1180 of 19 July 2018 and the decree
pursuant to French ordinance n° 2017-1265 of 9 August 2017. The Non-Financial Reporting Declaration (NFRD) meets these The indicators and qualitative information were collected, verified and provided by the contributors from the relevant operational
obligations, which have changed following the Grenelle II Act. activities. The figures have thus undergone consistency and plausibility checks by the contributors who are responsible for the
reliability of the information they convey within the context of this reporting period.
All this information was then consolidated by the report project leaders and presented in the annual NFRD.
Some of the extra-financial indicators are drawn from information that has been regularly reported and coordinated internally by
Decathlon vigilance plan: the business’s teammates.
With regard to the publication of a vigilance plan following law no. 2017-399 of 27 March 2017 concerning the duty of A reporting protocol including the indicator definitions and the various procedures for collecting and consolidating data is updated
vigilance, we have made a special document available online. and shared with the relevant contributors each year. The 2020 data was consolidated using a dedicated computing tool (the PURE
It should be noted that the content of the Decathlon vigilance plan is to be read in conjunction with the annual NFRD: both reporting tool), which helps make information processing more efficient for Decathlon.
teams in charge of these approaches have worked together throughout the year to ensure synergy and synchronisation Each year since 2013, we have undertaken to organise the work and improve the collection, consolidation and reliability of data so
between the two documents. it is in line with any changes in regulatory requirements and the comments made by the independent third-party body; and likewise
The vigilance plan includes a correlation table that explains the responses in the NFRD and the vigilance plan: to take account of evolutions in Decathlon internal projects on sustainable development. The work we have carried out in recent
https://sustainability.decathlon.com/decathlon-annual-sustainable-development-reports years has enabled us to observe the relative reliability of some of the data. We have been dedicated to a strategy of progress and
continuous improvement over several years in order to strengthen the internal reporting process and reliability of the data we
communicate in our extra-financial reports.
The NFRD published every year enables Decathlon to measure and be aware of its level of corporate, environmental and societal
performance in order to make judicious decisions.
Decathlon SE1 is not listed on the stock exchange. However, in light of their materiality, we took into account the following criteria: The information in the NFRD and the conclusions of the audit conducted by the independent third-party body are also used by the
promoting and respecting the eight fundamental conventions of the ILO2 and information about efforts to promote human rights. Decathlon Treasury teams in the case of impact loan projects with banks and are also communicated to independent experts who
In terms of the fundamental conventions of the ILO, Decathlon applies the same standards across the 9 production sites we own assess the company’s annual share value.
as those required of our suppliers.
Moreover, Decathlon has met the new regulatory obligations relative to the Non-Financial Reporting Declaration since 2018, notably:
- formalising Decathlon’s value creation model: the business model was created with the involvement of different
representatives from the company’s financial teams and by relying on internal company documents, external megatrends and Verified information:
studies, as well as drawing on the European Commission’s guideline recommendations for non-financial information (2017/C
215/01) and the international reference framework on the integrated reporting of the IIRC (International Integrated Reporting In accordance with regulations, this Non-Financial Reporting Declaration has been verified by an independent third party
Council) in December 2013. body. The work carried out and conclusions can be found on page 156.
- presenting Decathlon’s main extra-financial risks: the internal auditing and risk management teams worked in collaboration so
that the NFRD team could use their work to identify, prioritise and deliver on the list of the main extra-financial risks.
- a review of the most strategic issues for Decathlon: by updating a materiality analysis based on a survey conducted in 7
countries (France, Spain, Italy, China, India, Vietnam and Bangladesh). This involved 2,100 teammates, 2,200 customer users and PRINCIPLES GOVERNING THE PRODUCTION
60 suppliers who answered an online questionnaire; and 45 representatives of civil society who were interviewed to learn about OF THE NON-FINANCIAL REPORTING DECLARATION (NFRD)
stakeholder expectations.
Workshops were also held to identify the most important challenges for Decathlon’s business, with approximately 30 internal In line with GRI (Global Reporting Initiative) G4 sustainability reporting guidelines, Decathlon applies the following principles when
experts and about twenty of the company’s leaders and shareholders. (Decathlon materiality analysis conducted from September writing its Non-Financial Reporting Declaration (NFRD):
2017 to October 2018 available at: https://sustainability.decathlon.com/decathlon-annual-sustainable-development-reports/ or C
ompleteness: to be as exhaustive as possible on relevant topics to enable readers of the report to assess the business’s CSR
page 12 of the DEFP 2018). performance;
- a new sustainable development policy entitled “2020-2026 Transition Plan”, partly as a result of a materiality study and partly R
elevance: topics deemed relevant are those that we feel are most important for our own activities and governance;
due to analysis of the main extra-financial risks. It was finalised in March 2020 and shared with Decathlon teammates by the
sustainable development manager and the human resources manager. C
larity: to be universally understood;
A realignment in the structure and content of the NFRD 2020, both in the subjects and indicators, with this 2020-2026 Transition P
unctuality: to deliver the report on the same dates every year;
Plan was undertaken for this document.
B
alance: to present a fair idea of the business’s overall performance by reflecting both positive and negative aspects;
A
ccuracy: to give accurate, detailed information to enable readers to gain a better understanding.
1. Decathlon has been a European company since 26 September 2019. - 2. ILO: International Labour Organisation: https://www.ilo.org/global/lang--fr/index.htm/
The 8 fundamental conventions of ILO are: the freedom of association and the effective recognition of the right to collective bargaining - the elimination of
all forms of forced or compulsory labour - the effective abolition of child labour - the elimination of discrimination in respect of employment and occupation.
5 - The impact of the pandemic on our business: In 2020, administrative decisions at national level due to the Covid-19 situation A network of contributors for social data has been gradually implemented in our various countries by the HR reporting project
led to store closures, with an average decrease of 27% in the number of days we were able to welcome customers over the year. manager in an effort to expand the scope for the qualitative HR information shared in our upcoming NFRD (primarily for France at
this time), and also in the aim of improving the coordination of performance figures by the teams.
Due to the specific sports that could be practiced in the year, fitness, yoga, bodybuilding and cycling largely progressed, while team
sports (football, rugby, etc.), swimming and skiing were significantly penalised. 8 - For logistics-related figures:
Quick decisions were made, with an optimal adjustment of resources to fit the situation: resizing teams in line with the health In 2020 the majority of the logistics data was calculated by the contributors in charge of the data for Europe, due to the unavailability
protocol, balancing shopping areas in stores, renegotiating rents, a high reduction in travel costs, discussions with our industrial and lack of consolidation for the logistics data at the global level.
partners to adjust supplies to customer demand and prioritising projects, amongst other things.
Europe accounts for 71% of article volumes shipped from production countries in 2020.
All this was undertaken without ever compromising the health and safety of our teammates and customers.
In this way, our turnover was upheld, declining by only 5.8% at constant exchange rates compared with 2019.
3. Excluded are franchised stores whose turnover is not consolidated in the balance sheet.
4. http://www.ghgprotocol.org/standards/corporate-standard
Societal commitments in favour of sustainable development Our external stakeholders, page 108
CUSTOMER/SPORTS USER HEALTH
DANGER FOR HEALTH
Circular economy Responsible products and ranges, page 66 AND SAFETY, PRODUCT SAFETY
DURING USE (-)
(HARMLESSNESS, STRENGTH, ETC.) (+)
HEALTH Number of quality
The fight against food waste and food insecurity Upgrading waste, page 86
returns per million of
AND SAFETY Decathlon products sold
Animal welfare Materials selection, page 70
ACCIDENTS (-) CUSTOMER SAFETY IN STORE (+)
Responsible, sustainable and fair-trade food choices Upgrading waste, page 86
Collective agreements Awareness and action for a more inclusive society, page 26
Measures in favour of people with disabilities Awareness and action for a more inclusive society, page 26
CUSTOMER SATISFACTION,
The fight against discrimination, promoting diversity Awareness and action for a more inclusive society, page 26
CUSTOMER NEGATIVE IMAGE,
RECOMMENDATION, LOYALTY, Percentage of sports users
DISSATISFACTION,
SATISFACTION LOSS OF TURNOVER (-)
SHOPPING CART AMOUNT, delighted with Decathlon products
Business model Business model, page 10 PRODUCT INNOVATION (+)
ETHICS DESCRIPTION OF RISKS (-) DESCRIPTION OF OPPORTUNITIES (+) KEY PERFORMANCE INDICATORS
% of countries with an
TEAMMATES DESCRIPTION OF RISKS (-) DESCRIPTION OF OPPORTUNITIES (+) KEY PERFORMANCE INDICATORS
CORRUPTION INTERNAL AND EXTERNAL ACTS INTEGRITY, LOYALTY,
Ethics & Compliance Officer
OF FRAUD/CORRUPTION (-) TRUST IN BUSINESS RELATIONS (+)
trained in the Sapin 2 law
EMPLOYMENT
LOSS OF SKILLS INCLUDING EXPERTISE,
INSUFFICIENT ATTRACTIVENESS,
DTB 2020 (Decathlon Teammate ENVIRONMENT DESCRIPTION OF RISKS (-) DESCRIPTION OF OPPORTUNITIES (+) KEY PERFORMANCE INDICATORS
SKILLS AVAILABILITY Barometer) survey
DISEMPLOYABILITY, NON-RESPONSE
SKILLS AND TO DEVELOPMENT NEEDS
AND QUALITY, Percentage of people having
TALENT DEVELOPMENT (+) received at least 3 hours
MANAGEMENT FAILURE TO ANTICIPATE Scope 1 and Scope 2 C02 emissions
JOB EVOLUTIONS (-) of training in the last 2 years
PHYSICAL AND ENERGY SAVINGS,
CLIMATE CHANGE TRANSITION RISKS (-) RESOURCE AVAILABILITY (+)
Energy consumption per m²
Rate of waste sorting on sites
SHARING VALUE, PARTICIPATING
SHARING VALUE PAY CUT (-) IN COMPANY DEVELOPMENT, Number of shareholding employees
PROJECT INVOLVEMENT (+)
Percentage of products with
MANAGEMENT OF EMISSIONS environmental labelling
DTB 2020 (Decathlon Teammate ENVIRONMENTAL POLLUTION, LOSS OF RESOURCES AND POLLUTION, PROTECTION
HEALTH ACCIDENT, ILLNESS, TEAMMATE HEALTH AND SAFETY, Barometer) survey IMPACTS IN AVAILABILITY AND QUALITY (-) AND OPTIMISATION OF RESOURCES Percentage of suppliers
QUALITY OF WORK LIFE (+) IN THE VALUE CHAIN (+) rated A, B or C for
AND SAFETY OCCUPATIONAL STRESS (-) Frequency rate for
Environmental Management
workplace accidents
CONCLUSION
With regard to the Jobs and skills management risk, the Group has identified a key performance indicator: Percentage of people who have had at least 3
hours of training in the last two years. Work to improve the reliability of the information following the anomalies identified in the 2019 financial year was
undertaken in 2020 on the new Group training tool, but had not been finalised at the time of drawing up the Declaration.
DECATHLON Report of the independent third-party body For the Emission and pollution control, protection & optimisation of resources in the value chain and Pollution, loss of resources in availability and quality risk,
FINANCIAL YEAR ENDED on the consolidated non-financial performance declaration the Group has a key performance indicator: Percentage of products with an environmental label. However, a spillover problem between the tools used from
31 December 2020 included in the management report the creation of the environmental rating to the final labelling calls into question the reliability of the information published.
On the basis of our work, with the exception of the elements described above, nothing has come to our attention that causes us to believe that the
non-financial performance declaration is not in accordance with the applicable regulatory provisions or that the Information, taken as a whole, is not
presented fairly and in accordance with the Guidelines.
Dear Shareholders,
In our capacity as an independent third-party body, member of the Mazars network, statutory auditor of DECATHLON, accredited by COFRAC Inspection COMMENTS
under number 3-1058 (scope of accreditation available on the website www.cofrac.fr), we hereby present our report on the consolidated non-financial Without calling into question the conclusion expressed above and in accordance with the provisions in Article A. 225-3 of the French Commercial Code,
performance declaration for the year ended 31 December 2020 (hereinafter the “Declaration”), presented in the management report, in accordance with we make the following comments:
the legal and regulatory provisions of Articles L. 225 102-1, R. 225-105 and R. 225-105-1 of the French Commercial Code. • Some of the policies are deployed on a restricted perimeter. Regarding Transport and Logistics, the policies currently concern the European geographical
area, i.e. 71% of the quantities of items shipped in the 2020 financial year.
RESPONSIBILITY OF THE COMPANY
• Regarding Human Resources, the scope of publication is not exhaustive and homogeneous for all indicators and covers between 61.8% and 86.8% of the
Pursuant to legal and regulatory requirements, the Board of Directors is responsible for preparing the Declaration, which must include a presentation of the Group's workforce as at 31 December 2020, due to the absence of reporting by certain countries and the exclusion of certain data deemed unreliable. The
business model, a description of the principal extra-financial risks, a presentation of the policies implemented in light of those risks and the outcome of said countries concerned by these exclusions are specified indicator by indicator.
policies, including key performance indicators.
• On the environmental side, the scope was extended in 2020 and covers between 96% and 100% of the Group's stores and between 98.5% and 100% of
The Declaration has been prepared by applying the company's procedures (hereinafter the “Guidelines”), the significant elements of which are set out in its warehouses, thanks to the estimation of missing data as presented in the methodological note. The actual data covers between 63% and 84% of the
the Declaration and available on request from the company's registered head office. Group's data. The coverage rates and estimates are specified indicator by indicator in the methodological note.
• Faced with the Health and safety of team members risk, the Group continued for the second year to deploy the accident frequency rate reporting system.
INDEPENDENCE AND QUALITY CONTROL Nevertheless, work to make the indicator more reliable and standardised is still in progress with a view to publication in future years.
Our independence is defined by the provisions in Article L. 822-11-3 of the French Commercial Code and the profession's code of ethics. In addition, we
implemented a quality control system that includes documented policies and procedures to ensure compliance with applicable laws and regulations,
ethical rules and professional doctrine.