Note: 

Changing your answers to these Eligibility Questions will affect your eligibility and consideration for
other vacancies you have applied to at this agency. Please review your answers to make sure they are
accurate. Pressing the "Next" button will save changes made to your answers to this vacancy and other
vacancies to which you have applied.

Items marked with * are required.

Eligibility Questions
PERSONAL INFORMATION
1Answer to this question is required.Does your relative work in this Embassy or Consulate?

 Yes

 No
NOTE: Relative is a husband, wife, domestic partner, member of household, father, father-in-law,
stepfather, mother, mother-in-law, stepmother, son, son-in-law, stepson, daughter, daughter-in-law,
stepdaughter, brother, brother-in-law, half-brother, sister, sister-in-law, half-sister, uncle, aunt, first cousin,
nephew, or niece.
2Answer to this question is required.Are you able to legally work in this country?

 Yes

 No
NOTE: U.S. Government does not sponsor work visas unless specified on the Vacancy Announcement.
3Answer to this question is required.If this job includes driving a U.S. Government vehicle, do you have a
current and valid driver's license?

 Yes

 No
CITIZENSHIP

Select all that apply and include the required documents (as stated) with the application. Additional
documents may be requested by HR at the interview phase.
4Answer to this question is required.Are you a U.S. citizen listed on the travel orders or approved OF-126
(or other agency equivalent) of a direct hire FS, CS, or uniformed service member assigned (not TDY) to
this U.S. Mission and under Chief of Mission authority, or to an office of the American Institute in Taiwan?

 Yes

 No
Important: All the information you provide may be verified by a review of the work experience and/or
education as shown on your application form, by checking references and through other means, such as
the interview process. Any exaggeration of your experience, false statements, or attempts to conceal
information may be grounds for not hiring you, or for firing you after you begin work.
Vacancy Questions
Items marked with * are required.

All Grades Questions

1Answer to this question is required.Are you able to legally work in this country?

 Yes

 No

2Answer to this question is required.Are you a current employee of this mission/consulate?  

 Yes

 No

3Answer to this question is required.Are you a former employee of this mission/consulate? 

 Yes

 No

4Answer to this question is required.Do you have the required education as stated in the Vacancy
Announcement?

 Yes

 No

5Answer to this question is required.What is the highest level of education you have completed?

 Primary School

 Secondary School

 College (2 years)

 University Degree
  Masters or Equivalent

 Doctorate

6Answer to this question is required.Do you have the required experience as stated in the Vacancy
Announcement?

 Yes

 No

7Answer to this question is required.Select your years of experience for this position. (See Vacancy
Announcement.)

 None

 Less than 1 year

 1 to 2 years

 2 to 3 years

 3 to 4 years

 4 to 5 years

 5 to 6 years

 6 to 7 years

 7 to 8 years

 8 to 9 years

 9 to 10 years

 More than 10 years

8Answer to this question is required.Do you have the required language level (s) for  the listed language
(s) in this vacancy announcement?

 Yes
  No

9Answer to this question is required.Where did you first see/hear about this position?

 U.S. Mission Website

 Social Media (i.e. Facebook, Twitter, Instagram, WhatsApp)

 Professional Networking Site (i.e. LinkedIn, Netparty, Jobcase)

 Online Job Board (i.e. Indeed, Monster, Glassdoor)

 Traditional Media (i.e. Newspaper Ad, Magazine, Pamphlet, Radio)

 University/College Website

 Job Fair

 Word of Mouth (Friend, Colleague)

 Recruitment/HR Team

10Answer to this question is required.Which administrative tasks have you performed? Check all that
apply

 Answered telephone to provide information, transfer calls or take messages

 Made telephone calls to obtain information

 Set up conference calls

 None of the above

11Answer to this question is required.Which administrative tasks have you performed? Check all that
apply

 Drafted documents for approval

 Responded to questions in writing

 Edited documents
  Prioritized incoming mail

 Screened telephone calls

 None of the above

12Answer to this question is required.Which tasks have you performed using an office telephone
system? Check all that apply

 Gave information to callers

 Screened calls

 Took messages

 Transferred calls

 Operated telephone systems to complete connections on various calls (e.g., long distance, mobile,
emergency calls)

 Operated a paging systems or other systems of bells/buzzers

 None of the above

13Answer to this question is required.Which resources have you reviewed to provide information to the
general public? Check all that apply

 Directories

 Rosters

 Standard Operating Procedures

 Technical manuals

 Internet/internal websites

 None of the above

14Answer to this question is required.Select the types of calls you have placed using a telephone
switchboard console. Check all that apply
  Local calls

 Long-distance (national) calls

 International calls

 None of the above

15Answer to this question is required.Have you screened incoming calls for high-level officials (e.g.,
Ambassador, Consul General)?

 Yes

 No

Important: All the information you provide may be verified by a review of the work experience and/or
education as shown on your application form, by checking references and through other means, such as
the interview process. Any exaggeration of your experience, false statements, or attempts to conceal
information may be grounds for not hiring you, or for firing you after you begin work.

Application Review and Submit

Please review your information below and note that you have attached 4 document(s) to your
application. Your application status will remain incomplete until you click SUBMIT APPLICATION.

Submit Application

 Personal Information
 Series/Grade/Location
 Eligibility Questions
 Education & Experience
 Vacancy Questions
 Documents

Personal InformationEdit Personal Information

Name:

MOHAMMAD SHAMS

Email:

shams.bd.1000@gmail.com

Vacancy Announcement:

Dhaka-2022-026
 Pos
itio
n
Titl
e:

Telephone Operator - All interested applicants / All sources

Back to top

Series/Grad
LocationEdit

0605

 Dhaka, BG

How did y
I searched the USAJOBS website

Back to top

Eligibility
QuestionsEd
PERSONAL INFO

1.Does your rela

Embassy or Cons

   No

NOTE: Relative is
domestic partne
household, fathe
stepfather, moth
stepmother, son
daughter, daugh
stepdaughter, br
half-brother, sist
sister, uncle, aun
or niece.

2.Are you able to

country?

   Yes

NOTE: U.S. Gove

sponsor work vis
the Vacancy Ann

3.If this job inclu

Government veh
current and valid

   No

CITIZENSHIP

Select all that ap

required docume
the application. A
may be requeste
interview phase.

4.Are you a U.S.

travel orders or a
other agency equ
hire FS, CS, or un
member assigne
Mission and und
authority, or to a
American Institu

   No

Back to top
 Education &
ExperienceE
Experience

Education
Do you have an

  Yes

1. Education

Graduate

University of Liberal Arts of Bangladesh 

Month: 01 Year: 2010

Month: 05 Year: 2012

Dhaka, Bangladesh

   Not Answered

Major Subject:

Human Resource, Management, Communication, Accounting

Did you Graduate?:

  Yes

Do you have any work experience you would like to include?:

  Yes

Job Title:
DVP

Job Type:

  Full Time

Employed From:

Month: 06 Year: 2016

Employed To:

Current

Employer Name:

Green Delta Insurance Co. Ltd.

Employer Address:

51-52, Mohakhali, Dhaka, Bangladesh 

Employer Phone Number:

09613-444888

Salary:

   Not Answered

Salary Currency:

  Not Answered

Salary
Freque
ncy:

  Not Answered

Hour

40

   Not Answered

  No

• Prepare a statement on Medical Bills submitted by the Concern Eligible Staff members and
check the bills with the supporting documents (Prescriptions, Money Receipts, etc.); •
Reconciliation of advances against medical bills and pass adjustment entries; Inform
management regarding the advance balances; preparation of hospitalization bills of the eligible
staff, and their dependents and process payment to them, and provide the details of bills to the
respective hospitals; • Provide logistical support to eligible staff members and educate them on
proper completion of Medical Bills claims and submission.

2. Work Experien

Senior Executive & Admin Coordinator

  Full Time

Employed From:

Month: 09 Year: 2012

Employed To:

Month: 06 Year: 2016

Employer Name:

Green Delta Insurance Co. Ltd.

Employer Address:

51-52, Mohakhali, Dhaka, Bangladesh 

Employer Phone Number:

09613-444888

Salary:

   Not Answered

Salary Currency:

  Not Answered

Salary Frequency:

  Not Answered

Hours Per Week:

40

Supervisor Name:

   Not Answered

Supervisory Responsibilities?:

  No

Main Duties & Responsibilities:

Provide HR and administrative support to the departmental staff • Maintaining the different
types of HR files and staff lists • Coordinate all internal and external training session • Print and
Distribute pay slips for field staff • Answered telephone to provide information, transfer calls or
take messages. • Made telephone calls to obtain information & Set up conference calls •
Drafted & Edited various documents for approval • Prioritized incoming mail • Gave information
to callers • Provide information to the general public

Reason for
Leaving:

Promoted

3. Work
Experience

Job Title:

Executive (Call Center) 

   Not Answered

Month: 08 Year: 2007

Month: 10 Year: 2011

Grameen Phone Ltd.

GP House, Baridhara, Bashundhara, Dhaka, Bangladesh 

+88-02-222282990
 Salary:

   Not Answered

Salary Currency:

  Not Answered

Salary Frequency:

  Not Answered

Hours Per Week:

40

Supervisor Name:

   Not Answered

Supervisory Responsibilities?:

  No

Main Duties & Responsibilities:

• Provide one-stop quality Customer Services to different Customer groups (Corporate clients,
SME s, Star groups) to ensure positive customer experiences. • Conducting service awareness
and telesales to retain existing and acquire potential customers. • Coordinate with different
units within the organization to come up with subscribers' problem solutions. • Partially assist
the newly joined employees to be familiar with the working process.

Reason for Leaving:

For Study

Language:

BENGALI

Speaking:

Fluent

Reading:

Fluent

Writing:

Fluent
 2. Language

Language:

ENGLISH

Spea
king:

Fluent

Fluent

Fluent

3. Language

HINDI

Fluent

None

None

Additional Info

   Not Answered