CHAPTER 1

INTRODUCTION TO
ORGANIZATIONAL BEHAVIOR
LEARNING OBJECTIVES

The Concept Of Organizational Behavior

• Define the concept of organizational behavior
• Identify the major behavioral science disciplines
that contribute to organizational behavior studies:
• Psychology,
• Social Psychology,
• Sociology and
• Anthropology
WHAT IS ORGANIZATIONAL
BEHAVIOUR?
• Defined as action or moves
Behaviour • Means the manners or
habits of an individual

• A group of people works

Organization together to achieve various
goals

• Something that an individual/

Goal organization tries to achieve
 WHAT IS ORGANIZATIONAL
BEHAVIOUR?

Organizational Behavior is the study of individuals and their behaviour

within the context of the organization in a workplace setting.

The study of what people do in an organization and how their

behaviour affects the organization’s performance.

It is an interdisciplinary field that includes sociology, psychology,

communication and management.
WHAT IS ORGANIZATIONAL
BEHAVIOUR?

It is a field of study that involves

various factors that have impacted on
how an individual, group, and structure
act in an organization

It provides guidelines for managers

and subordinate in understanding the
pressure that influence behaviour in
organization
WHAT IS ORGANIZATIONAL
BEHAVIOUR?

Organizational Behavior
is the study of the many OB provides a set
factors that have an of tools
impact on :
–theories and
- How people and group concepts – to
act, think, feel and understand ,
respond to work and analyze, describe
organizations and manage
AND attitudes and
- How organizations behavior in
respond to their organizations.
environments.
THE IMPORTANCE OF OB STUDIES

The best way to motivate a group of

individuals

Understand the organizational culture and

how it affects behavior

To understand the organizational changes

and how to justify through it

Help to design the organizational structure

(system approach)
CONTRIBUTING DISIPLINE

“Organizational behaviour is an applied

behavioural science that is built upon
contributions from a number of
behavioural disciplines. The predominant
areas are psychology, sociology, social
psychology, anthropology, and political
science”.
• (Stephen P. Robbins, Organizational Behavior, 9th ed.)
CONTRIBUTING DISCIPLINES TO THE OB
FIELD

Micro:
The
Individual

Macro:
Groups &
Organizations
PSYCHOLOGY

A study of feelings, thinking, individual and group behavior

Early organizational psychologists studied the problems of

fatigue, boredom, and other working conditions that could
impede efficient work performance.

Use to understand work-related phenomenon such as

work performance, job satisfaction, absenteeism, turn
over

The outcomes of the study on personality, attitude, learning,

motivation and pressure had been practiced in
organizational behavior
SOCIAL PSYCHOLOGY
Generally considered a branch of psychology,
blends concepts from both psychology and sociology
to focus on peoples’ influence on one another.

Focuses on the understanding of the behavior of an

individual in a social group such as family, work
group and an organization

Social psychologists also contribute to measuring,

understanding, and changing attitudes; identifying
communication patterns; and building trust.

Finally, they have made important contributions to

our study of group behaviour, power, and conflict.
ANTHROPOLOGY

The study of societies to learn about

human beings and their activities.

Anthropologists’ work on cultures and

environments has helped us understand
differences in fundamental values, attitudes,
and behavior between people in different
countries and within different organizations.

Much of our current understanding of organizational

culture, organizational environments, and differences
among national cultures is a result of the work of
anthropologists or those using their methods.
SOCIOLOGY
A study on the social structure and the basic social
function in a society, such as the fundamentals of
politics, economy, education and religion

Sociologists have contributed to OB through their

study of group behavior in organizations,
particularly formal and complex organizations.

Perhaps most important, sociologists have studied

organizational culture, formal organization theory
and structure, organizational technology,
communications, power, and conflict.
SOCIOLOGY