JOB DESCRIPTION

Job Title: Barista (TO BE COMPLETED BY H.R.)

Manager’s Title: Bar Manager Job Code: 1038

Date: 25 May 2016 Grade:

Department Exemption
Hotel
Name: Status:
BASIC PURPOSE:
As a Barista you will provide prompt service, quality beverages and products, and maintaining a
clean, hygienic and comfortable environment in the Seabourn Square.

ESSENTIAL FUNCTIONS: (List and describe current major on-going responsibilities. These are the essential
functions that are required to be performed of this job. List 8-10 responsibilities in order of relevant importance. Use
action verbs to describe the duties.)
Duties:
1. Provides quality beverages, whole bean and food products, consistently and efficiently
for all guests by adhering to all recipe and presentation standards. Follows health, safety
and sanitation guidelines in the workplace and for all products.
2. Acts with integrity, honesty and ethics that promote the culture, values and mission of
Seabourn.
3. Maintains a calm demeanor during periods of high volume or unusual events to keep
operating area to Seabourn standards.
4. Anticipates guests’ needs by constantly evaluating environment.
5. Communicates information to Bar Manager so that the team can respond as necessary
to create the most efficient service possible.
6. Assists with new crewmember training by positively reinforcing successful performance
and giving respectful and encouraging coaching as needed.
7. Delivers excellent guest service to all guests by acting with a ‘guest comes first’ attitude
and connecting with the guest.
8. Follows Seabourn operational policies and procedures, including those for inventory
handling and safety and security, to ensure the safety of all guests, officers and crew.
9. Maintains a clean and organized workspace at all times.
10. Maintains regular and consistent attendance and punctuality.
11. Carries out any other duties and responsibilities as assigned.
12. Will follow Seabourn Name Recognition program and write tests accordingly.

Public Health:
1. To be familiar with and execute the Seabourn HESS-MS appropriate to their position.
POSITION SCOPE: (Describe the nature and scope of this job with respect to daily decision making and position’s
independent approval authority on relevant aspects of this role. Describe challenges typically encountered. Please
include examples.)
A Barista plays an integral part in the overall guest satisfaction and experience provided by the
set company standards. On a daily basis you will encounter certain situations, which you’ll have
to make the correct decisions. These may seem small to some but the impact is great. If you’re
late for your shift or don’t serve the guests correctly for example the impact would be letting
the team, supervisors and company down. It might result in the guest having a negative
experience and thus not promote Seabourn as a favorable holiday choice.

REPORTING RELATIONSHIPS: (List manager’s title and include any direct and indirect reporting relationships. For
supervisory management positions, list job titles and number of employees reporting into this position.)

The Barista reports directly to the Head Bartender and supported by Bar Manager.
QUALIFICATIONS: (List and describe the minimum qualifications required to perform the job. Be sure to justify
each skill with a corresponding essential function.)

Education:

Excellent command of the English Language

Experience:
Extensive knowledge of beverages such as coffee and teas –basic knowledge of varying brands
and quality of liquors.
Advanced understanding of operating a coffee machine and coffee drink types

Knowledge, Skills & Abilities:

Handle multiple tasks at one time.
Physically fit and able to lift more than 20kg.
Basic knowledge of beverage handling procedures with regard to public health standards
Cost awareness and full understanding of inventory control and inventory taking.
Ability to train and guide assigned waiting staff.
Willing to work on weekends, holidays, and seven days a week and as business requires
Process information/ merchandise through POS register system.

PHYSICAL DEMANDS & TRAVEL: (List physical requirements and frequency required to perform essential
functions of the job. Include average percentage of travel time required, if applicable.)

Physical Demands:

The above statements describe the general nature and level of work only. The statements do not
represent an exhaustive list of required responsibilities and skills. Other duties may be added or this job
description may be amended at any time. This job description does not alter an employee’s at-will
employment status or create an employment agreement or contract, implied or otherwise.
For the safety of yourself and others on board certain physical abilities shall be maintained.
Must be able to bend, climb, perform repetitive motion, and repetitively heavy lift.
Must maintain physical fitness to perform tasks associated with job.

Travel Requirements:

Passport – valid for a minimum of 6 month

Flag state issued seaman book
General flag state or flag state approved marine fitness medical
United States C1/D visa
English Marlin test at minimal score of 80%
Pre-employment medical examination

WORK CONDITIONS: (Describe environment in which the job is performed. List unique conditions
excluded below. Include required unusual business hours or on-call work.)

The above statements describe the general nature and level of work only. The statements do not
represent an exhaustive list of required responsibilities and skills. Other duties may be added or this job
description may be amended at any time. This job description does not alter an employee’s at-will
employment status or create an employment agreement or contract, implied or otherwise.