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PROJECT MANAGEMENT

DOCUMENTATION

FOR

Patient Appointment System

Rev. Date: Description: Prepared: Checked: Approved:


:

0 November 30, Initial compilation CSO/JVP AM


2022

1|Page
Table of Contents
I . PROJECT INTEGRATION MANAGEMENT..................................................4
1.PROJECT CHARTER..........................................................................5
2.ASSUMPTION LOG ..........................................................................8 3.
PROJECT MANAGEMENT PLAN.....................................................11
II. PROJECT SCOPE MANAGEMENT..............................................................15
1. SCOPE MANAGEMENT PLAN..........................................................16
2.REQUIREMENTS MANAGEMENT PLAN...........................................20 3.
REQUIREMENTS DOCUMENTATION...............................................23
4. REQUIREMENTS TRACEABILITY MATRIX......................................26
5. PROJECT SCOPE STATEMENT........................................................27
6. SCOPE BASELINE..............................................................................30

III. PROJECT SCHEDULE MANAGEMENT........................................................34


1.SCHEDULE MANAGEMENT PLAN.....................................................35

IV. PROJECT COST MANAGEMENT.................................................................38


1.COST MANAGEMENT PLAN...............................................................39
2.ESTIMATED COST................................................................................42
3.ACTUAL COST......................................................................................44

V. PROJECT QUALITY MANAGEMENT.............................................................45


1.QUALITY MANAGEMENT PLAN..........................................................46
2.QUALITY METRICS...............................................................................50

VI. PROJECT RESOURCE MANAGEMENT........................................................53


1.RESOURCE MANAGEMENT PLAN......................................................54

VII. PROJECT COMMUNICATIONS MANAGEMENT…………………………......61


1.COMMUNICATION MANAGEMENT PLAN………………………………62

VIII. PROJECT RISK MANAGEMENT……………………………………………….66


1.RISK MANAGEMENT PLAN……………………………………..........…..67

IX. PROJECT PROCUREMENT MANAGEMENT……………………….........……70


1.PROCUREMENT MANAGEMENT PLAN…………………………..........71

X. PROJECT STAKEHLDER MANAGEMENT………………………….........…….74


1.STAKEHOLDER REGISTER……………………………………..........…..75
2.STAKEHOLDER ENGAGEMENT MATRIX………………….........……..79

XI.APPENDICES………………………………………………………………...…........83

2|Page
1.PROJECT DOCUMENTS………………………………………..............….84
A. PROJECT PROGRESS MILESTONE CERTIFICATE….......….85
B. MEETING MINUTES……………………………………….......…..86
C.CHANGE REQUESTS……………………………………….......…87
D. PROGRESS REPORTS……………………………………......….88
2. FORMS AND TEMPLATES………………………………………….....….89
A. AGENDA/MEETING MINUTES………………………………......90
B. CHANGE REQUEST FORM………………………………….......91
C. LESSONS LEARNED REGISTER…………………………........92
D. PROJECT PROGRESS MILESTONE CERTIFCATE…….......93
E. PROJECT PROGRESS REPORT………………………….........94

3|Page
I. PROJECT INTEGRATION
MANAGEMENT

4|Page
1. PROJECT CHARTER

5|Page
PROJECT CHARTER

Document No.:

Project Number :

Project Title : Patient Appointment System

Project Start Date : November 2022 Project End Date :

This project is developing an appointment system to better manage


appointments and check in patients to see consultants when they
arrive. The hospital can manage and direct the flow of patients
Project Description : away from peak hours to less busy times of the day with the help of
an appointment system. By spreading out the workload, the system
can ease employee stress and make it possible to see more
patients each day.

The following are the activities to be carried out within the stated
scope of the system.

 Building a new patient appointment system for barangay


Project Scope : center of Calobaoan.
 System functionality would be built from what is stated in
the software strictly.
 Provision of hardware equipment’s and facilities are not
within the scope of the project.

The system is design for the barangay center of Calobaoan


Limitations/ Exclusions : therefore other providers of software shall not be used with other
integrated holders.
The developers assure that the following will be produce upon
successful completion of the project.
Project Deliverables :  A Patient Appointment System for the Barangay Center of
Calobaoan
 Project-oriented documents

Project Milestone: Completion Date:

Patient Appointment System for the Barangay Center of Calobaoan November 2022

Patient Appointment System Project-oriented Documents November 2022

6|Page
Project Funding

No Known Funding

Project Team

Girlie Torio Girlie Torio


Project Manager: Florence Joy Dacocu Designer: Eden May Reyes

Florence Joy Dacocu


Marinella Solomon
Programmer: Documentation: Rhea Manangan
Charles Kaylub Resuello

7|Page
2. ASSUMPTION LOG

8|Page
ASSUMPTION LOG
Document No.:

Date Last Modified: November 2022

Girlie Torio
Eden May Reyes

Project Marinella Solomon


Project Number : :
Developers Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan

Project Title : Patient Appointment System

No Assumption/ Person-in- Date


Due Date Status Remarks
. Constraint Charge Identified

1 Searching information on Developers October October Resolved


the reliability research 2022 2022
through previous project
studies

2 Conducted experiments Developers October October Resolved


to measure the depth 2022 2022
and discharge of the
water of the irrigation
canal, and to monitor the
opening and closing of
the water gate.

3 Assembling the system, Developers October November On-going


Arduino Uno will be used 2022 2022
as the micro-controlling
unit. Ultrasonic Sensor
HC-SR04 will be utilized
as the proximity sensor.
These two components
of the system will be

9|Page
No Assumption/ Person-in- Date
Due Date Status Remarks
. Constraint Charge Identified

enclosed in a protective
box made of fiber glass.

4 Testing the accuracy of Developers/ November December To be


the system Client 2022 2022 performe
d

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3. PROJECT MANAGEMENT PLAN

PROJECT MANAGEMENT PLAN

Document No.:

Date Last Modified:

Project Number : Project : Girlie Torio


Developers
Eden May Reyes
Marinella Solomon
Charles Kaylub
Resuello

12 | P a g e
Florence Joy Dacocu
Rhea Manangan

Project Title : Patient Appointment System

Project Description This project is developing an appointment system to better manage


appointments and check in patients to see consultants when they arrive.
The hospital can manage and direct the flow of patients away from peak
hours to less busy times of the day with the help of an appointment
system. By spreading out the workload, the system can ease employee
stress and make it possible to see more patients each day.

Key Objectives This project aims to develop a Patient Appointment System:

 To identify the existing process of Brgy. Center appointment in


Barangay Calobaoan
 To identify the features of the system for the following users
a. Admin
b. Patient
 To test the acceptability of the system
 To facilitate the appointment of patients
 To gain more patients
Scope The following are the activities to be carried out within the stated scope of
Management Plan the system.

 Building a new patient appointment system for barangay center of


Calobaoan.
 System functionality would be built from what is stated in the
software strictly.
 Provision of hardware equipment’s and facilities are not within the
scope of the project.

Requirements The project manager must identify, record, and manage stakeholder needs
Management Plan and requirements throughout the initial planning phases of the project in
order to achieve the project's goals. An agreement or other formally
imposed specification may include requirements or capabilities that must
be present in the project's final product. The measured and documented
needs and expectations of the sponsor, customer, and other stakeholders
may be included in these criteria.

Schedule The project's tasks, activities, and milestone dates are all listed on the
Management Plan schedule. The project timeline will be made public along with other
documents, and all team members are expected to follow it and routinely
review it. The project manager is in charge of keeping an eye on the
schedule, updating it frequently, and recording any modifications.

Cost Management The actions and standards for planning, structuring, and managing project
Plan costs are laid forth in the cost management plan. The most significant
evaluation and control factors for State projects are cost estimating and

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cost controls.

Quality The project manager will designate a Quality Control Manager. QA will
Management Plan make that the program performs as described in the documentation. Any
variations from the documentation will be reported for review or correction
to the application development team. QA will evaluate any reported issues
or ideas for viability, accuracy, and usefulness. If the submission needs to
be advanced to the application development for revision or
implementation, they will decide on that. Prior to uploading the new
software, QA will also test each modification made by the Lead Developer.
The Quality Control Manager will submit ideas to the Software Lead
Developer to enhance or fix the software. They will be in charge of carrying
out software modifications as requested by QA.

Resource Allocating project work will fall under the purview of the project manager.
Management Plan
Any issues with their performance will be raised with their immediate
manager or the team lead. The project management will get updates on
project status from the project team. Conflicts over task priorities will be
resolved.

Communications Project team introduction at the kickoff meeting for the project to review the
Management Plan state of the project, hold team meetings or conference calls. Discussing
and creating technical design answers. Report the project's current status,
including activities, costs, and problems. Review of the project's overall
problems, lessons learned, and corrective measures meetings, conference
calls, and emails are all forms of communication.

Risk Management Throughout the application development process, the team will analyze
Plan and manage risks. The application development project's components will
be broken down into areas with possible hazards to the schedule, budget,
or technical aspects. Risks to be considered include time, database
interface concerns, security, compatibility, and any competing applications
on the market that perform the same purpose as the one being built.

Procurement The project manager must record project procurement approaches,


Management Plan decisions, and possible sellers during the planning stages of the project,
taking into account how procurement operations will affect the project
schedule and any make-or-buy choices that will need to be made.The
project calls for internal development of the proposed Arduino-based
Water Irrigation Management System, with external procurement of the
necessary hardware supplies.

Prepared by: Signature

14 | P a g e
Girlie Torio
Eden May Reyes

Project Marinella Solomon


Developers Charles Kaylub Resuello

Florence Joy Dacocu


Rhea Manangan

Endorsement & Approval Signature

Project
Management
Office

Project Sponsor

15 | P a g e
II. PROJECT SCOPE MANAGEMENT

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1. SCOPE MANAGEMENT PLAN

SCOPE MANAGEMENT PLAN

Document No.:

Date Last Modified:

Project Number : Project : Girlie Torio


Developers
Eden May Reyes
Marinella Solomon
Charles Kaylub
Resuello

17 | P a g e
Florence Joy Dacocu
Rhea Manangan

Project Title : Patient Appointment System

I. INTRODUCTION
This document serves as the Scope Management Plan for the project “Patient Appointment
System”. It aims to describe how the scope is defined, developed, monitored, controlled and
validated throughout the project life cycle.

II. SCOPE DEFINITION


Efficiency and patient happiness were desired in the contemporary health care environment
for high-quality performance. The outpatients of the barangay center in the developing barrio of
Calobaoan deal with a wide range of problems. These include: extended patient waits times,
heavy workloads for counter employees, and overtime for doctors and staff during clinic
sessions. Overtime and peak workloads have been compromising the quality of healthcare
services. In order to cut down on waiting times, this article focuses on creating a system to
increase the effectiveness and quality of web-based appointment scheduling.
III. ROLES AND RESPONSIBILITIES
The following table lists the names and responsibilities of people who are involved in the project
scope management, with their corresponding level of authority.

Level of Project Role Name & Organization Responsibilities


Authority

1 Project Formal acceptance of final product and


Sponsor documents.
Chair panel to assess change requests.

2 Quality Oversight of quality control on the project


Manager

3 Project Oversee documentation, project works and


Manager change control.
Endorsement of final product and
documents.

4 Technical Lead technical team.


Lead
Ensure technical development is within
project scope.

5 Development Develop responsive UI


Team

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The Project Manager shall engage the support of the Project Team in planning and developing a
Work Breakdown Structure that will serve as a framework of the required final deliverable.

IV. SCOPE CONTROL & MONITORING


Any changes to the scope baseline must be reviewed, evaluated, rejected, or approved by the
pertinent stakeholders before being incorporated into a new iteration of the project scope. Every
modification must go through the required Change Request procedure and be reported to the project
team and any applicable stakeholders.
Regular project team meetings, whether scheduled or unplanned, are required to check on the
status of the project.
V. SCOPE VALIDATION
The project progress milestone certificate must be used to formally accept and sign off each
deliverable or progress milestone once it has been validated or checked against the initial scope
baseline.
The Project Scope Statement lists deliverables and project milestones.
VI. ANNEX

Annex A - Change Request Form


Annex B - Project Progress Milestone Certificate (template)

Prepared by: Signature

Girlie Torio
Eden May Reyes

Project Marinella Solomon


Developers Charles Kaylub Resuello

Florence Joy Dacocu


Rhea Manangan

Endorsement & Approval Signature

Project

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Management
Office

Project Sponsor

Document Release Date:

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2. REQUIREMENTS MANAGEMENT
PLAN

REQUIREMENTS MANAGEMENT PLAN

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Document No.:

Date Last Modified:

Girlie Torio
Eden May Reyes
Marinella Solomon
Project
Project Number : : Charles Kaylub
Developers
Resuello
Florence Joy Dacocu
Rhea Manangan

Project Title : Patient Appointment System

I. INTRODUCTION
This document serves as the Scope Management Plan for the project “Patient Appointment
System”. It aims to describe how the scope is defined, developed, monitored, controlled and
validated throughout the project life cycle.

II. REQUIREMENTS DEFINITION


The project manager must identify, record, and manage stakeholder needs and requirements
throughout the initial planning phases of the project in order to achieve the project's goals. An
agreement or other formally imposed specification may include requirements or capabilities that
must be present in the project's final product. The sponsor's, the client's, and other stakeholders'
measured and recorded demands and expectations may be included in these criteria.
Next, the project manager must create the necessary paperwork:
1. Describe the specific needs and requirements of each stakeholder in the requirements
documentation.
2. Grid that connects product requirements to the corresponding deliverables is known as a
requirements traceability matrix.
The aforementioned documents will serve as the means of identifying, analyzing,
documenting, and managing the project requirements in order to achieve the project's goals.

III. SCOPE DEFINITION

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Efficiency and patient happiness were desired in the contemporary health care environment
for high-quality performance. The outpatients of the barangay center in the developing barrio of
Calobaoan deal with a wide range of problems. These include: extended patient waits times,
heavy workloads for counter employees, and overtime for doctors and staff during clinic
sessions. Overtime and peak workloads have been compromising the quality of healthcare
services. In order to cut down on waiting times, this article focuses on creating a system to
increase the effectiveness and quality of web-based appointment scheduling.
IV. SCOPE BASELINE
An approved version of the scope statement, work breakdown structure, and WBS lexicon
must all be included in a scope baseline. The Project Manager will split the project's deliverables
and work into manageable chunks that the Project Team will complete.
V. SCOPE VALIDATION
The deliverables' acceptance is the main focus of scope validation. When comparing project
deliverables to the requirements, the requirements documentation, requirements traceability
matrix, and scope baseline must be used. The indicated documentation and the actual outcomes
will be compared

Prepared by: Signature


Girlie Torio
Eden May Reyes
Project Marinella Solomon
Developers Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan

Endorsement & Approval Signature


Project
Management
Office
Project Sponsor

Document Release Date:

23 | P a g e
3. REQUIREMENTS DOCUMENTATION

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REQUIREMENTS DOCUMENTATION

Document No.:

Date Last Modified:

Girlie Torio
Eden May Reyes

Project Marinella Solomon


Project Number : :
Developers Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan

Project Title : Patient Appointment System

No. Stakeholder Requirement Priority

1 Project Holder To generate a new Appointment System NEED

Barangay Center
2 Make a new Appointment System NEED

3 Project Team To develop and evaluate an appointment system. NEED

4 Project Team To complete the project's deliverables on time. NEED

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No. Stakeholder Requirement Priority

11 Patients To make the patients in barangay center ease at waiting NEED

Prepared by: Signature


Girlie Torio
Eden May Reyes
Project Marinella Solomon
Developers Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan

Endorsement & Approval Signature


Project
Management
Office
Project Sponsor

Document Release Date:

26 | P a g e
4. REQUIREMENTS TRACEABILITY
MATRIX

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5. PROJECT SCOPE STATEMENT

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PROJECT SCOPE STATEMENT

Document No.:
Date Last Modified:

Girlie Torio
Eden May Reyes
Marinella Solomon
Project
Project Number : : Charles Kaylub
Developers
Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System

This project is developing an appointment system to better manage


appointments and check in patients to see consultants when they
arrive. The hospital can manage and direct the flow of patients
Project Description : away from peak hours to less busy times of the day with the help of
an appointment system. By spreading out the workload, the system
can ease employee stress and make it possible to see more
patients each day.

The following are the activities to be carried out within the stated
scope of the system.

 Building a new patient appointment system for barangay


Project Scope : center of Calobaoan.
 System functionality would be built from what is stated in
the software strictly.
 Provision of hardware equipment’s and facilities are not
within the scope of the project.

The system is design for the barangay center of Calobaoan


Limitations/ Exclusions : therefore other providers of software shall not be used with other
integrated holders.
The developers assure that the following will be produce upon
successful completion of the project.
Project Deliverables :  A Patient Appointment System for the Barangay Center of
Calobaoan
 Project-oriented documents

29 | P a g e
Prepared by: Signature
Girlie Torio
Eden May Reyes
Marinella Solomon
Project Managers
Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan

Endorsement & Approval Signature


Project
Management
Office
Project Sponsor

Document Release Date:

30 | P a g e
6. SCOPE BASELINE

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SCOPE BASELINE

Document No.:
Date Last Modified:

Girlie Torio
Eden May Reyes
Marinella Solomon
Project
Project Number : : Charles Kaylub
Developers
Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System

I. INTRODUCTION
This document serves as the Scope Management Plan for the project “Patient Appointment
System”. It aims to describe how the scope is defined, developed, monitored, controlled and
validated throughout the project life cycle.
II. PROJECT SCOPE STATEMENT
high-quality performance, the outpatients of the barangay center in the developing barrio of
Calobaoan deal with a wide range of problems. These include: extended patient waits times,
heavy workloads for counter employees, and overtime for doctors and staff during clinic
sessions. Overtime and peak workloads have been compromising the quality of healthcare
services. In order to cut down on waiting times, this article focuses on creating a system to
increase the effectiveness and quality of web-based appointment scheduling.

III. WORK BREAKDOWN STRUCTURE (WBS)


The Work Breakdown Structure (WBS) is illustrated in the figure below.

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Schematic Diagram of the System

Fig.1.

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34 | P a g e
Prepared by: Signature
Girlie Torio
Eden May Reyes

Project Marinella Solomon


Developers Charles Kaylub Resuello

Florence Joy Dacocu


Rhea Manangan

Endorsement & Approval Signature

Project
Management
Office

Project Sponsor

Document Release Date:


III. PROJECT SCHEDULE
MANAGEMENT

36 | P a g e
1. SCHEDULE MANAGEMENT PLAN

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SCHEDULE MANAGEMENT PLAN

Document No.:
Date Last Modified:

Girlie Torio
Eden May Reyes
Marinella Solomon
Project
Project Number : : Charles Kaylub
Developers
Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System

INTRODUCTION
The schedule management plan's purpose is to define the approach that the project team will
take in creating the project schedule. This plan also details how the team will monitor the project
schedule and manage changes once the baseline schedule is approved. All schedule-related
changes must be identified, analyzed, documented, prioritized, approved or rejected, and published.

SCHEDULE MANAGEMENT APPROACH

MS Project will be used to create project schedules, which will begin with the deliverables
identified in the project's Work Breakdown Structure (WBS). The specific work packages that must
be completed to complete each deliverable will be identified in the activity definition. The order of
work packages and the relationships between project activities will be determined by activity
sequencing. The number of work periods required to complete work packages will be calculated
using activity duration estimating. In order to complete schedule development, resource estimating
will be used to assign resources to work packages.

The project team and any resources tentatively assigned to project tasks will review the
preliminary schedule once it has been developed. The proposed work package assignments must
be approved by the project team and resources.

The following are the roles and responsibilities for schedule development:

The project manager will be in charge of assisting the project team with work package
definition, sequencing, and estimating duration and resources. The project manager will also use MS
Project 2007 to create the project schedule, which will be validated with the project team,

38 | P a g e
stakeholders, and the project sponsor. The project manager will obtain project sponsor approval for
the schedule and baseline it.

The project team is in charge of work package definition, sequencing, and estimating
duration and resources. Once the proposed schedule is approved, the project team will review and
validate it, as well as perform the assigned activities. Before the project begins, the project sponsor
will participate in reviews of the proposed schedule and approve the final schedule.

ACTIVITIES

The project starts on October 2022 and end on December 2022. It has four phases:
planning, development, testing and deployment. The application is divided into three
modules: stakeholder , service provider and admin.

Oct Nov Dec

2022 2022 2022

Planning

Design of the Patient


Appointment System

Development of the
System

Testing

Deployment

Prepared by: Signature


Girlie Torio
Eden May Reyes
Marinella Solomon
Project Developers
Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan

Endorsement & Approval Signature


Project Management
Office
Project Sponsor

39 | P a g e
IV. PROJECT COST MANAGEMENT

40 | P a g e
1. COST MANAGEMENT PLAN

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COST MANAGEMENT PLAN

Document No.:

Date Last Modified:

Girlie Torio
Eden May Reyes
Marinella Solomon
Project
Project Number : : Charles Kaylub
Developers
Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System

INTRODUCTION
The purpose of this Cost Management Plan is to define the methodology by which costs
associated with Patient Appointment System will be managed throughout the project lifecycle. To
ensure the successful completion of the project within the allotted budget, this plan sets the format
and standards by which the project costs are measured, reported and controlled.

The Cost Management Plan establishes the activities and criteria for planning, structuring,
and controlling project costs. Cost estimating and cost controls are the most important evaluation
and control items for State projects. Actual costs and cost variances must be reported regularly to
oversight committees and project sponsors. Any cost change over five percent requires project
steering committee approval.

COST ESTIMATION
No Known Costing

Prepared by: Signature


Project Girlie Torio
Developers Eden May Reyes
Marinella Solomon

42 | P a g e
Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan

Endorsement & Approval Signature


Project
Management
Office
Project Sponsor

Document Release Date:

43 | P a g e
2. ESTIMATED COSTS

44 | P a g e
ESTIMATED COSTS

Document No.:

Date Last Modified:

Girlie Torio
Eden May Reyes
Marinella Solomon
Project
Project Number : : Charles Kaylub
Developers
Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System

BUDGET ALLOCATION: No Known Costing

Prepared by: Signature


Girlie Torio
Eden May Reyes
Marinella Solomon
Project Developers
Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan

Endorsement & Approval Signature


Project Management Office

Project Sponsor

45 | P a g e
3. ACTUAL COSTS

46 | P a g e
V. PROJECT QUALITY MANAGEMENT

47 | P a g e
1. QUALITY MANAGEMENT PLAN

48 | P a g e
QUALITY MANAGEMENT PLAN

Document No.:

Date Last Modified:

Girlie Torio
Eden May Reyes
Marinella Solomon
Project
Project Number : : Charles Kaylub
Developers
Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System
I. INTRODUCTION
This document helps guide the Program Manager and personnel of barangay calobaoan health
center to execute the system

II. QUALITY STANDARDS


International Organization Standardization (ISO) 9001:2015 – QUALITY MANAGEMENT
SYSTEMS - Organizations use this standard to demonstrate the ability to consistently provide
products and services that meet customer and regulatory requirements. Upon release of the Project
Charter, the Project Scope Statement shall be prepared by the Project Manager together with the
Project Sponsor or internal stakeholders.

III. QUALITY OBJECTIVES


Metric or Measure
Specification

Delivery to scope. Comparison of the delivered scope against the Statement of


Work. Measured during User Acceptance Testing and
customer project acceptance certificate.

Delivery on time Baseline schedule +/- change items versus actual dates.

Delivery on budget Actual costs +/- change items versus budget.

49 | P a g e
Quality control Milestones Owner
process

PMO project audit Startup phase audit (________2022) PMO manager


process
Test readiness for Unit Testing, Integration
Testing & System Testing (_______2022)
Test readiness for User Acceptance
Testing (________2022)
Post project review (_________2022)

IV. QUALITY ROLES AND RESPONSIBILITIES


Roles Responsibilities

Project Sponsor Formal acceptance of final product and documents.


Chair panel to assess change requests.
Quality Manager Oversight of quality control on the project. This role will be fulfilled
by the PMO Manager.

Project Manager Scheduling and management of quality control activities.

Project Developers Comply with quality standards and participate in quality control
activities.

V. DELIVERABLES AND PROCESSES SUBJECT TO QUALITY REVIEW


Deliverable or process that will Details of quality review
reviewed

Risk Management Part of the PMO project audit process

Testing including User Acceptance Part of the PMO project audit process
Testing

VI. QUALITY CONTROL APPROACH

VII. ANNEX

Annex A - Change Request Form

50 | P a g e
Prepared by: Signature

Girlie Torio
Eden May Reyes

Project Marinella Solomon


Developers Charles Kaylub Resuello

Florence Joy Dacocu


Rhea Manangan

Endorsement & Approval Signature

Project
Management
Office

Project Sponsor

Document Release Date:

___________, 2022

51 | P a g e
2. QUALITY METRICS

52 | P a g e
QUALITY METRICS

Document No.:
Date Last Modified:
Girlie
Torio
Eden
May
Reyes
Marinella
Projec Solomon
Project t
: : Charles
Number Deve; Kaylub
opers
Resuello
Florence
Joy
Dacocu
Rhea
Manang
an
Project
: Patient Appointment System
Title

ID WBS Deliverable Quality Metric Measurement Status Notes and


ID Name Method Actions

1.1 1.3.2 Software Largest System speed Test Pending Project


average Contentful Paint: Insights developer team
speed load less than 2.5s will measure at
time Cumulative 1 month post
Layout Shift: launch
less than 0.1s

2.1 1.5.2 Security Number of Security or Test Project


Critical Vulnerabilities Pending developer team
Vulnerabilities scanners tools will measure at
1 month post
launch
3.1 1.5.2 User Defects found Defects found Test Pending Defect tracking
Acceptance during UAT: during UAT will template
Testing 0-5 - Medium be logged on
6-10 - High the Defect
Tracking Log.
More than 11 -

53 | P a g e
Critical The project
manager will
use it to
calculate the
number of
defects that fall
into each
category.

Prepared by: Signature

Girlie Torio
Eden May Reyes

Project Marinella Solomon


Developers Charles Kaylub Resuello

Florence Joy Dacocu


Rhea Manangan

Endorsement & Approval Signature

Project
Management
Office

Project Sponsor

Document Release Date:

54 | P a g e
55 | P a g e
VI. PROJECT RESOURCE
MANAGEMENT

56 | P a g e
1. RESOURCE MANAGEMENT PLAN

RESOURCE MANAGEMENT PLAN

Document No.:

Date Last Modified:

Project Number : Project : Girlie Torio


Developers
Eden May Reyes
Marinella Solomon
Charles Kaylub

57 | P a g e
Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System
I. INTRODUCTION
This document helps guide how project resources of Calobaoan Barangay center should be
categorized, allocated, managed, and released.
II. TEAM IDENTIFICATION
Requirement Skills needed Role

Project management on a day-to- Project management skills Project Manager


day basis

Supervise the production process Attention to detail, Results-driven, Quality Manager


to make sure that all products Technological Skills,
meet consistent standards Understanding of Legal
Standards

Ensure that the business Financial Procurement Specialist Procurement


purchases (goods and services) Skills, Supplier Relationship Manager
will best help achieve the goal Management

Develop a new Arduino Uno Prior experience Arduino Uno, Project Developer
which will be used as the micro- Ultrasonic sensors & coding
controlling device languages

Develop, implement, and maintain Excellent verbal and written skill, QA Tester
a system of quality and reliability Critical thinking, Strong IT skills,
test for the organization's Ability to use logic and reasoning
products and/or development to identify the strengths and
processes weaknesses of IT systems.

III. TEAM ACQUISITION

Role Person or team if Acquisition


known

Project Girlie Torio Project Sponsor to manage process


Manager
Florence Joy Dacocu

Quality Girlie Torio Project Sponsor to manage process


Manager
Florence Joy Dacocu

Procuremen Eden May Reyes Project Manager

58 | P a g e
t Manager
Rhea Manangan

Project Marinella Solomon Project Manager


Developer
Charles Kaylub
(4)
Resuello

QA Tester Girlie Torio Project Manager


Florence Joy Dacocu

IV. TEAM MANAGEMENT


Allocating project work will fall under the purview of the project manager. Any issues with
their performance will be raised with their immediate manager or the team lead. The project
management will receive updates on project status from the project team. Conflicts in task
priorities will be resolved by the project manager, direct supervisor, and resource manager. with
the resource manager, will resolve conflicts in task priorities.

V. PROJECT ORGANIZATION CHART

Project Sponsor

59 | P a g e PMO Manager
Project Manager

VI. ROLES AND RESPONSIBILITIES


Role Authority Responsibility Qualifications Competencies
Procurement Manager Project Developers
Project Decision on time Project PMP qualified Proven ability to
Manager and cost within management complete projects
project tolerances on a day-to-day according to
basis outlined scope,
budget, and
timeline

Quality Right to give Coordinate the BS degree in Excellent verbal


Manager orders, make activities Information and written
decisions, and required to Technology or communication,
enforce meet the quality relevant field, in Quality control
obedience standards set depth certification
for certain understanding of QA Tester
advantageous
products or quality control
services procedures and
relevant legal
standards

Procurement Manage the Ensure that the BS degree in supply Proven working
Manager company’s supply business chain management, experience as a
of products and purchases logistics or business Procurement
services (goods and administration Manager,
services) will Procurement
best help Officer or Head of
achieve the Procurement
goal

Developer Organize and Develop Know Arduino Excellent time


manage the time responsive UI, programming, management
and resources Reliable and HTML, CSS, skills with a
needed to secure account JavaScript, PHP, proven ability to
successfully portal and other relevant meet deadlines
complete the coding languages
project by
deadline

QA Tester Develop, and Test responsive Bachelor’s degree Excellent verbal


maintain a UI, account in Computer and written
system of quality reliability and Engineering, or field communication
and reliability test security related to the skills
for the products being
organization's developed
products and/or
development
processes

60 | P a g e
VII. REWARDS AND RECOGNITION

No known rewards and recognition.

VIII. TEAM DEVELOPMENT AND BUILDING

Project Team Tasks Must Be Clearly Defined:


It is essential to comprehend and specify the roles and responsibilities that each
member of the project team is expected to do.

Participate as a Leader:
Despite leading high-performing teams from many disciplines, there are moments
when you must roll up your sleeves and lend a hand. Learn every aspect of the project,
and when the team may be struggling or feeling overburdened, volunteer to assist.
Reviewing deliverables and making sure documentation is accurate are undoubtedly
important aspects of your daily work. But be prepared to step in and assist with quality
control (QC), document proofreading, and error checking as a last set of eyes before
delivery to the client.

Conquer Disagreement:
It is inevitable that there will occasionally be conflict in any project or team endeavor.
Keep an eye out for it to arise, and have a strategy to handle conflict right away to limit its
impacts. Don't disregard it.

Create and Promote a Collaborative Environment:


You will be spending a lot of time working closely with your team. Make sure the
environment is professional and encourages cooperation and open communication. To
motivate your best team ever, foster healthy competition.

Celebrate Success:
While everyone works diligently every day to achieve larger goals, it can be simple to
ignore the tiny victories along the road.

IX.EQUIPMENT / MATERIALS IDENTIFICATION AND ESTIMATES


No Known Costing

IX. EQUIPMENT / MATERIALS RESOURCE ACQUISITION


No known purchase

61 | P a g e
X. ANNEX

Annex A - Change Request Form

Prepared by: Signature

Girlie Torio
Eden May Reyes

Project Marinella Solomon


Developers Charles Kaylub Resuello

Florence Joy Dacocu


Rhea Manangan

Endorsement & Approval Signature

Project
Management
Office

Project Sponsor

Document Release Date:

62 | P a g e
VII. PROJECT COMMUNICATIONS
MANAGEMENT

63 | P a g e
1. COMMUNICATIONS MANAGEMENT
PLAN

64 | P a g e
COMMUNICATIONS MANAGEMENT PLAN

Document No.:
Date Last
Modified:
I.
Girlie Torio
Eden May Reyes

Project Marinella Solomon


Project Number : :
Developers Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System

Item/ Purpose Method/ Frequency Audience Person- Deliverable Format Distribu Archiving
Event Medium In-Charge tion
Kick-off Introduce the Meeting/ Once, at Project Project - Agenda Soft Email Project
meeting project to the Conferenc the sponsor, Manager - Meeting minutes copy to website
nominated project e Call beginning Project Audien or
team of the team, ce SharePoi
project Stakeholder nt
s
Project Review status of Meeting/ Weekly Project Project - Agenda Soft Email Project
team the project Conferenc team Manager - Meeting minutes copy to website
meetings e Call - Project Audien or
Schedule ce SharePoi
nt
Technica Discuss & Meeting/ As needed Project Technica - Agenda Soft Email Project
l design develop technical Conferenc technical l Lead - Meeting minutes copy to website
meetings design solutions e Call staff Audien or
ce & SharePoi
PM nt
Project Report the status Email Monthly Project Project - Project Progress Soft Email Project
status of the project (end of the sponsor, Manager Report copy to website
reports including month) Project - Project Audien or
activities, team, Schedule ce SharePoi
progress costs Stakeholder nt
and issues s
Project Review the Meeting/ Once, at Project Project - Agenda Soft Email Project
closure overall project Conferenc the end of sponsor, Manager - Meeting minutes copy to website
meeting issues, lessons e Call the project Project - Lessons Audien or
learned, team, Learned Register ce SharePoi
corrective actions Stakeholder nt
s

Key Guidelines:

Authorizing Authority : The Project Manager is authorized to release communications as deemed appropriate.
Timeframe for Distribution : Within 3 days after Communications Item/ Event
Email Addresses : Only official email addresses authorized for the project shall be used.
Recipients of : All communications recipients to maintain confidentiality of project details.
Communications
Language : Meetings – common language among all persons involved may be used in verbal
communications.
Deliverables – shall be constructed in the English language.
Updates : The Project Manager shall update this document as needed.
Others : The Project Team may communicate among each other via other media such as voice calls, or
other text messaging applications to discuss minor details on the project for follow-up or
clarifications, using any language they are comfortable with.

Templates:
Annex A - Agenda/ Meeting Minutes
Annex B - Project Progress Report
Annex C - Lessons Learned Register

66 | P a g e
Prepared by: Signature
Girlie Torio
Eden May Reyes
Project Marinella Solomon
Developers Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan

Endorsement & Approval Signature


Project
Management
Office
Project Sponsor

Document Release Date:

67 | P a g e
VIII. PROJECT RISK MANAGEMENT
1. RISK MANAGEMENT PLAN

69 | P a g e
RISK MANAGEMENT PLAN

Document No.:
Date Last Modified:
I.
Girlie Torio
Eden May Reyes
Marinella Solomon
Project
Project Number : : Charles Kaylub
Developers
Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System

I. INTRODUCTION
This document serves as the Risk Management Plan for the project “Patient Apppointment
System”.
The risk management plan is partially based on input from the Scope Management Plan, Cost
Management Plan, Schedule Management Plan, Quality Management Plan and Project Charter.

II. RISK ASSESSMENT MATRIX

Insignificant Minor Moderate Major Catastrophic

Almost
Certain

Likely

Possible

Unlikely

Rare

70 | P a g e
71 | P a g e
III. RISK REGISTER

No. Risk Categories Potential of Hazard Severity Probability

The system would end up Developers and sponsors Major Unlikely


not taking off of the system would not
profit

Limited barangay Center Developers of the system Major Unlikely


kit for the used of system are would not be able to
sustain a large amount of
the area needed for the
irrigation

Partners Demand It will lead cause delays, Moderate Unlikely


hidden costs and
inconsistent quality.

IV. PROJECT DOCUMENTS UPDATES


The findings presented in this document will be used for changes in the other project
management documents, specifically the Scope Management Plan, Cost Management Plan,
Schedule Management Plan, Quality Management Plan and Project Charter.
The Scope Management Plan will be updated to encompass distribution platforms. The Cost
Management Plan will be updated to accommodate security measures in development to prevent
security breaches, as well as measures to take in the case of failure on the distribution side.

Prepared by: Signature


Girlie Torio
Eden May Reyes
Project Marinella Solomon
Developers Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan

Endorsement & Approval Signature


Project
Management
Office
Project Sponsor

Document Release Date:

72 | P a g e
IX. PROJECT PROCUREMENT
MANAGEMENT

73 | P a g e
1. PROCUREMENT MANAGEMENT
PLAN

74 | P a g e
PROCUREMENT MANAGEMENT PLAN

Document No.:
Date Last Modified:
I.
Girlie Torio
Eden May Reyes
Marinella Solomon
Project
Project Number : : Charles Kaylub
Developers
Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System
I. INTRODUCTION
This document serves as the Procurement Management Plan for the project “Patient
Appointment System”. It aims to describe the activities to be undertaken during the procurement
process, and how these activities will be aligned with the project schedule.

II. PLAN PROCUREMENT MANAGEMENT


The Project Manager shall record the project procurement approaches and decisions, as well as
identified potential sellers, during the project planning stages, taking into account the impact of
procurement activities on the project timeline and any make-or-buy decisions that need to be made.
For the project, the whole development of the proposed System shall be done in time, while the
needed hardware are required to be procured externally are:
1. Hardware Devices
2. Internet
.
A. PROCUREMENT STATEMENT OF WORK
For each procurement, the project manager must create a Statement of Work (SOW) that
outlines the specific project scope that will be covered by the request for proposals. The needed
product or service must be sufficiently described in the SOW for potential sellers or providers to
assess their suitability to deliver it. This SOW might include specifications, needed quantities, a time
frame for completion, and other demands.

75 | P a g e
B. SOURCE SELECTION CRITERIA

III. CONDUCT PROCUREMENTS


.All contractual agreements, if any, shall be reviewed by the Project Team to avoid possible
issues in the future.
IV. CONTROL PROCUREMENTS
During the course of any contractual period with the stakeholder, the performance of the system
procured shall be monitored, with changes and corrections made as appropriate. The procured
system is required to meet its obligations.

Prepared by: Signature


Girlie Torio
Eden May Reyes
Project Marinella Solomon
Developers Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan

Endorsement & Approval Signature


Project
Management
Office
Project Sponsor

Document Release Date:

76 | P a g e
X. PROJECT STAKEHOLDER
MANAGEMENT

77 | P a g e
1. STAKEHOLDER REGISTER

78 | P a g e
STAKEHOLDER REGISTER

Document No.:

Date Last Modified:

Girlie Torio
Eden May Reyes

Project Marinella Solomon


Project Number : :
Developers Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System

Name Title Role Category Requirements or Expectations Interest Power

Sign off on major project decisions


VP of Project
Internal Formal acceptance of final product and
Operations Sponsor
documents
PMO Quality
Internal Oversight of quality control on the project
Manager Manager
Girlie Torio
Florence Joy Department Project Clear requirements and timely completion of
Internal
Dacocu Head Manager documents

Chief
Procurement Ensure that the business purchases (goods
Procuremen Internal
Manager and services) will best help achieve the goals
t Officer
Technical Lead Internal Oversees technical needs
Name Title Role Category Requirements or Expectations Interest Power

Development Ensure technical development is within project


Lead
Team scope
Developme Project
Internal Develop the system
nt Team Developer
QA Test the system
Tester Internal
Manager No quality issues
Project
End Users External Influence decision making
Customers

Legend:

H High
M Medium
L Low

80 | P a g e
Prepared by: Signature

Girlie Torio
Eden May Reyes

Project Marinella Solomon


Developers Charles Kaylub Resuello

Florence Joy Dacocu


Rhea Manangan

Endorsement & Approval Signature

Project Management Office

Project Sponsor

81 | P a g e
2. STAKEHOLDER ENGAGEMENT
MATRIX
STAKEHOLDER ENGAGEMENT MATRIX

Document No.:

Date Last Modified:

Girlie Torio
Eden May Reyes

Project Marinella Solomon


Project Number : :
Developers Charles Kaylub Resuello
Florence Joy Dacocu
Rhea Manangan
Project Title : Patient Appointment System

Stakeholder Unaware Resistant Neutral Supportive Leading

Project Sponsor

Quality Manager

Project Manager

Procurement Manager

Lead Development Team


Project Developer

Tester

Project Customers

Legend:

D Desired Level of Engagement

C Current Level of Engagement

Unaware – this group has no information about the project


Resistant – aware of project and resistant to the changes and impacts the project may bring
Neutral – aware of the project and neither supportive nor resistant
Supportive – aware of the project and the potential changes and impacts and is supportive
Leading – aware of the project and actively engaged to ensure the project’s success

84 | P a g e
Prepared by: Signature

Girlie Torio
Eden May Reyes

Project Marinella Solomon


Developers Charles Kaylub Resuello

Florence Joy Dacocu


Rhea Manangan

Endorsement & Approval Signature

Project
Management
Office

Project Sponsor

Document Release Date:

85 | P a g e
XI. APPENDICES

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1. PROJECT DOCUMENTS

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A. PROJECT PROGRESS MILESTONE
CERTIFICATE

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B. MEETING MINUTES

89 | P a g e
C. CHANGE REQUESTS

90 | P a g e
D. PROGRESS REPORTS

91 | P a g e
2. FORMS & TEMPLATES

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A. AGENDA/ MEETING MINUTES

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B. CHANGE REQUEST FORM

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C. LESSONS LEARNED REGISTER

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D. PROJECT PROGRESS MILESTONE
CERTIFICATE

96 | P a g e
E. PROJECT PROGRESS REPORT

97 | P a g e

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