FEEDBACK FORM

Please answer the following questions to the best of your ability, based on your recent training
experience with KBA Training Centre Pte Ltd. This information will be treated as confidential and
will be read only by KBA Training management team but your permission will be sought if we
were to use your name for our advertising purposes. We are asking for this information as part of
our commitment to continuous improvement and to ensure that the courses are effectively
managed and delivered.
NAME: ___________________________________COURSE DATE: ___________________________________
(Optional)
COURSE TITLE: ______________________________________________________________________________

CAN WE USE YOUR NAME & COMMENTS IN OUR COMPANY/ADVERTISING LITERATURE ?

 YES /  NO

KINDLY GIVE YOUR HONEST FEEDBACK BELOW BY TICKING YOUR ANSWER. (WITH 5 BEING THE HIGHEST).

1. We’d like to know how you feel about the course. How do you rate these sections?
Very Poor Poor Satisfactory Good Very Good

Overall course content 1  2  3  4  5

Visual presentations 1  2  3  4  5

Delegate course book 1  2  3  4  5

Level of interactivity 1  2  3  4  5

If you’ve rated any sections as poor or very poor, please tell us why:

What did you enjoy most about the course and why?

What did you enjoy least about the course and why?

Is there anything else you’d like to tell us about the course?

2. What did you think about your trainer(s)?

Very Poor Poor Satisfactory Good Very Good

How well did they deliver the 1  2  3  4  5
course objectives?

Page 1 of 2 KBA Training Centre Pte Ltd KBAT/ADMIN/046/06-20

No. 15, Changi North Street 1, #02-36 I-Lofts @ Changi, Singapore 498765 RC:200602439G
Tel: +65 6542 4984 • Fax: +65 6542 5584
email: courses@kbatraining.org | website: www.kbatraining.org
 FEEDBACK FORM

Very Poor Poor Satisfactory Good Very Good

How well did they answer your 1  2  3  4  5
questions?

If you’ve rated any of these sections as poor or very poor, please tell us why.
Is there anything else about the trainer:

3. What did you think of the training facilities?

Very Poor Poor Satisfactory Good Very Good
The training facilities were... 1  2  3  4  5

Any other comments on the training facilities?

4. Would you recommend our KBA Training Centre courses to your company and
colleagues?
 1 Definitely not  2 Probably not  3 Will consider  4 Probably  5 Definitely

If you’ve said probably not or definitely not, please tell us why?

If you’ve said probably or definitely, who and/or how do you want KBAT to contact?

5. Other Comments...
Is there anything else you’d like to tell us about the course or any suggestion?

Thank you for your time in completing this feedback form.

FOR OFFICE USE ONLY:
TOTAL NUMBER OF QUESTIONS RESPONDED TO: PERCENTAGE GRADING:

ARE THERE ANY CONCERN(S) / ACTION (S) TO BE TAKEN / TO BE FOLLOWED UP  YES  NO

ACTION(S) TAKEN IMPLEMENTER
NAME & SIGNATURE:

Date:
HAS THE CONCERN(S) / ACTION(S) BEEN IMPLEMENTED AND IS IT EFFECTIVE?  YES  NO
HAS CHANGE(S) BEEN COMPLETED AND VERIFIED?  YES  NO
FINAL APPROVAL BY
NAME/SIGNATURE/DATE:

Page 2 of 2 KBA Training Centre Pte Ltd KBAT/ADMIN/046/06-20

No. 15, Changi North Street 1, #02-36 I-Lofts @ Changi, Singapore 498765 RC:200602439G
Tel: +65 6542 4984 • Fax: +65 6542 5584
email: courses@kbatraining.org | website: www.kbatraining.org