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vademecum

Last update: June 8, 2022

TURKEY

Companies:
• Servizi Energia Italia SpA Turkey
Branch

The aim of the document is to provide important basic information for all personnel
travelling to Turkey on behalf of Saipem to help you have a
productive stay.

Your security is our primary concern so we would


like to ask you to take a few moments of your
time to read the following pages.

Please note, however, that security is also


your personal responsibility, so it is essential
that you strictly adhere to all guidelines and
instructions issued by management and local
security personnel.
Vademecum/Turkey Page 2

Content
Introduction ................................................................................................... 3
Security information ......................................................................................... 4
Plan your travel .............................................................................................. 10
Meet and greet ............................................................................................... 12
Transfer information ........................................................................................ 12
Rules of conduct ............................................................................................. 14
DOs and DON’Ts .............................................................................................. 17
Saipem local addresses and contacts .................................................................... 22
Emergency numbers ......................................................................................... 24
Medical assistance ........................................................................................... 24
General security awareness: .............................................................................. 25
What to do in case of a terrorist attack ................................................................. 25
Vademecum/Turkey Page 3

Introduction
The security situation in Turkey is assessed on a regular basis by Saipem’s SECUR function to ensure
that personnel on site, as well as the staff on a temporary assignment are aware of risks that exist
in the country. In addition, the Vademecum provides general security awareness advice and rules
of behaviour that personnel should follow to help mitigate those risks.

One of the key things to remember during your stay in Turkey is that you are a visitor in the country.
This implies, amongst other things, that you should obey local laws and respect local customs and
traditions.

SECUR also advises you to consult the Saipem SpA Travel Security Advice available on the intranet
(Personnel Area  Security).

Filyos Port

Disclaimer: The map serves for information and orientation only and shall not be used and/or disseminated to any third party for any other purpose.
Vademecum/Turkey Page 4

Security information
The risk environment varies across the country.

Periodic anti-government protests have been held as a result of measures taken by the authorities
against media and civil society groups as well as opposition parties. Turkish authorities continue to
conduct post-coup crackdown operations as well as anti-terrorist raids.

NOTE: Travel Instruction


SECUR highlights that security risk still remains at an increased level. Therefore, to minimize
the travel risks, personnel shall comply with the following security precautions.

Travel to Turkey can continue with security precautions already implemented by Saipem
SECUR:
• In case of transit in Istanbul/Ankara travel hubs, it is not allowed to overnight outside
the airport in either city.

Personnel currently in Turkey should:


• Avoid (in addition) unnecessary in Country movement out of the Aliaga area and
major cities (Istanbul, Ankara etc).
• Minimize movements and carry identification documents at all times.
• Minimize movement and car parking in the vicinity of government, diplomatic and
security force interests, avoiding disputes, demonstrations and political rallies shall
be taken by all personnel.
• Inform the competent Area Security Manager (see contact details in page 20 of this
document), or the Corporate Crisis Unit (saipemilan.crisisunit@saipem.com or the
Duty Manager at +39 02 4423 4463) if become aware of potential risk.
• Monitor security alerts issued by SECUR for further updates.
• Do not forget to insert the data of any mission into MyTravel (TMS) system to get a
pre-travel security induction and ensure the tracking of the movement.

SECUR and HR will make required arrangements in case of a security-related emergency.

SECUR WILL CONTINUE TO MONITOR THE SITUATION AND EVENTS

The risk environment in certain parts of the country is complex and specific threats on certain
journeys may need to be assessed on an itinerary-specific basis. In the main cities, petty crime –
including pickpocketing, bag-snatching, overcharging and a variety of scams – is the main security
Vademecum/Turkey Page 5

hazard for personnel. Violent crime involving foreign travellers is unusual. Socio-political activism
occurs frequently in the major cities and can lead to periods of unrest. Road traffic accidents
caused by poor standards of driving pose a safety risk for personnel.

The threat from terrorism remains high. Domestic terrorist groups occasionally stage small-scale
attacks, particularly in Istanbul and Ankara. There is a persistent risk of large-scale attacks by
Islamist groups intending to cause mass casualties, though domestic security and intelligence
infrastructure is very robust and capable of disrupting many such plots.

The state invests heavily in its security apparatus and regularly carries out raids against armed
groups. The government is concerned with preventing damage to foreign businesses. The range of
different groups presents a challenge to security forces, which they continue to handle effectively.
Security forces’ capabilities have been enhanced by legislation in 2018 formalising the sweeping
powers granted to the security forces under the state of emergency.

Turkey is heavily involved in the Syrian conflict, occupying a section of northern Syria to the west
of the Euphrates. Turkey’s current strategic focus is to deny Kurdish militant groups control of
areas in Syria on its border.

The risk of seismic activity is high in Turkey. Rainstorms are frequent in the north eastern parts of
the country.

Crime
Crime does not present a significant threat to businesses and personnel in Turkey. Petty theft and
bag-snatching are the main crime risks facing foreign personnel. Crime levels are generally low,
though elevated in Istanbul and the capital Ankara. Female personnel face a heightened threat of
harassment or sexual assault. The threat of assault or robbery to personnel is low, though slightly
higher in low-income areas of large cities.

Theft in apartments and in hotels (especially those that have magnetic room keys) are constantly
increasing. It is therefore suggested to keep documents and valuable objects in the safe deposit
boxes. Theft from cars is not frequent but it has been reported in Istanbul and in other areas of
the country. It is therefore advisable to avoid leaving documents and valuable objects in sight.

Particular attention should be paid when using ATM machines, especially at night. It is advisable
to exchange currency inside banks.

A fairly common scam is when a pair of fake police officers ask to control wallets in search for
counterfeit notes or as evidence of illegal currency exchange. To prevent theft or having legal
notes replaced with counterfeit ones insist on going to the nearest police station. Generally, this
is enough to ward off fraudsters.
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It is recommended to never accept any packages from strangers because local drug dealers usually
make use of unsuspecting foreigners as drug couriers.

There have been several reports of the so called “date rape drugs” being used. To avoid the risk
of drink spiking (i.e., the act of adding drugs to food or beverages) in order to rob or assault people:
when in public places (of dubious reputation), carefully watch while your drink is being prepared
and never leave it unattended.

Overall, the Turkish National Police has good levels of professionalism and adequate capacity in
fighting crime.

Terrorism
There are several terrorist groups in Turkey with the intent to carry out attacks. Turkey appears
more vulnerable to possible jihadist and other attacks than in the past. There have been several
terrorist attacks during 2016 as well as in 2017 which can either be attributed to IS or domestic
terrorists.

Several Kurdish terrorist groups affiliated to the Kurdish Workers Party (Partiya Karkerên
Kurdistanê - PKK) have expanded their activities outside the traditional areas of operation in the
south-east. Attacks in major cities, such as Istanbul and Ankara, have been claimed by the Kurdish
Freedom Falcons (TAK), which has also carried out attacks in more low-profile urban areas such as
Bursa (Bursa province), Kayseri (Kayseri province) and Izmir (Izmir province) throughout 2016 and
early 2017. The authorities frequently respond by making raids on the bases of the group in the
south-east of the country and in northern Iraq, and arrested hundreds of suspected militants.

The Turkish military involvement in Syria and Iraq increased the vulnerability of the country to the
risk of attacks, including high profile attacks, particularly in Ankara and Istanbul, but other cities
such as Izmir have also been targeted. The threat of further incidents is credible, as ISIS is thought
to have a growing presence in Turkey despite the regular and sometimes mass arrests of suspected
members of the group in locations across the country.

Turkish security and military forces continue to carry out counterterrorism operations in various
locations countrywide against Islamic State affiliates and outlawed Kurdish nationalist groups,
resulting in the arrest of hundreds of suspects. Notwithstanding these successful operations, the
risk of IS or Kurdish nationalist-led terrorist attacks remain extant throughout the country.

Dress code
No particular restrictions on dress code. Also, women have no restrictions on attire in Turkey's
major cities, though dressing modestly is likely to limit unwanted attention. For travels to rural
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areas or the south-east, women are advised to dress more conservatively. Long-sleeved blouses
and skirts below the knee or trousers are recommended.

Alcohol and drug consumption


Alcohol consumption is tolerated but it must be consumed responsibly. Drunk driving is strongly
sanctioned by local authorities.

Etiquette
Respect local traditions, customs, laws and religion at all times and be aware of your actions to
ensure that they do not offend other cultures or religious beliefs, especially during the holy month
of Ramadan or if you plan to visit the eastern and rural areas of the country.

Photographs
It is strictly prohibited to take pictures of strategic buildings such as police stations, military
barracks, city halls, port areas, airports, central stations, hospitals, administrative buildings
belonging to public authorities and other critical buildings.

COVID-19 travel restrictions


The COVID-19 entry regulations in Turkey were lifted on 1 June 2022.

Travel security guidelines


DOs
• Suitcases should be labelled with name, flight number and destination and be
locked and strapped. Sticky tape can be put across locks and adjoining
edges to deter and indicate tampering. Inside the case lid write your full
contact details on a stick-on label.
• Always carry identification documents.
• Carry a separate copy of the key pages of your passport and visa. Keep these pages in a
separate place on your person.
• Avoid political discussions and other controversial topics.
• Be vigilant at all times.

DON’Ts
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• Do not leave your jacket with valuables or passport around where other people
can have access to them.
• Do not leave personal or company items unattended on board at
intermediate stops where you are able to disembark from the aircraft.
• Do not take photographs of government or military buildings, vehicles or personnel; using
cameras may cause problems with local police/authorities.

Useful advice
• Official travel to the provinces of Diyarbakir, Sirnak, Hakkari and Tunceli and to cities
located less than 16 km from the border with Syria is not allowed without prior
Management and SECUR authorizations,
• be aware of the presence of mines along the border with Syria, Armenia, Iraq and Iran. To
travel to these areas prior Management and SECUR authorizations are required. To reduce
the risk of encountering landmines, you are advised to: consult expert and reliable guides
for transfers in areas where their presence is reported; drive along paved roads and avoid
unpaved roads or desert routes; carefully observe danger indications (ribbons, signs,
plastic bottles, rags tied to poles or trees); avoid walking on roads, on debris, in fields or
near trees; avoid areas damaged by explosions; do not take objects off streets or from
destroyed buildings as souvenirs,
• when arriving at the airport (if there is no previously arranged contact person waiting for
you) avoid those people offering their services as escorts/drivers to help you reach your
destination or for any other reason,
• in hotels, always identify the exit closest to your room and how to reach it in case of
emergency,
• should someone unexpectedly knock at your hotel room, call the reception to ensure it is
a hotel employee; otherwise, it is best not to open,
• keep clear of mass gatherings to avoid potential contact with demonstrators. Do not force
roadblocks or pickets organised by protesters, who could have hostile reactions,
• in consideration of the terrorism risk presented from the activities of Kurdish, Jihadist and
left-wing militants, it is suggested to: check updated bulletins by local authorities and be
constantly informed on the state of security and on the increasing level of risk; carefully
follow all security procedures during your stay in the country; if you happen to run into
suspicious people, suspect behaviour or unusual objects promptly inform security forces,
in case of need and immediately leave the area,
Vademecum/Turkey Page 9

• if possible, avoid transiting or stopping by political and institutional buildings, military


bases, police stations and places of worship because they are potential targets for terrorist
attacks. Pay attention near diplomatic buildings and places frequented by foreigners,
• at checkpoints, keep calm and be very careful. Promptly follow soldiers and policemen's
requests to avoid any inopportune reaction,
• when travelling to Eastern and South-Eastern Anatolia, it is recommended to always follow
the main roads and avoid travelling after dark,
• remember that in case you are involved in a car accident, you are obliged to wait for the
police to carry out the necessary checks,
• always take a functioning cellular phone with you, provided with a fully charged battery,
on which all emergency numbers have been previously memorised, together with contact
names in case of need,
• adopt these basic precautions to prevent petty crime: watch over bags, luggage and
valuables, do not leave valuable objects unattended; keep bags on the inner side of the
sidewalk, to avoid any risk of cloning, when paying with credit cards personally supervise
the entire operation, do not display large amounts of cash, jewellery and valuables in
public, do not carry a large amount of money and valuable objects around, do not carry
documents and valuables in the same place (such as a back pocket or handbag), be aware
of what happens around you and do not be distracted by incidents that may seem
accidental, leave documents and unnecessary cash in a safety deposit box, take a
photocopy of your ID and travel documents with you (passport copy including the page
with visa stamp, if required), if snatched, do not resist and do not react in case of robbery,
• do not confide in or accept food or beverages from strangers,
• whenever it is necessary to hire a vehicle with a driver for urban and inter-urban travels,
it is advisable to have a trusted driver who has been checked by the company or provided
by a reliable agency. It is preferable to use perfectly functioning off-road vehicles (best if
just revised),
• taxis and railway services can be used for business travel. Travelling by bus is not
recommended. If you need to take a taxi, do not choose the first in line but one of the
next cars,
• in case of earthquakes: if you find yourself inside a building, keep away from windows and
walls and find shelter under a table or any piece of furniture; if you find yourself outside
a building, keep away from trees, poles, walls, and buildings; if you find yourself inside a
car, stop on the side on the street and wait until the earth tremors stop. In all cases, keep
calm, carefully follow instructions, and wait for help, if needed. Remember that a strong
earthquake is usually followed by a number of aftershocks,
Vademecum/Turkey Page 10

• even though Turkey is more open than other countries of the region, all personnel (male
and female) should avoid offending local sensitivities: avoid publicly discussing issues such
as Kurdish separatism and relations with Armenia; avoid saying or doing things that could
be seen as offensive to the figure of Mustafa Kemal Ataturk (founding father of the
Republic of Turkey) or to the nation; during the holy month of Ramadan, do not drink, eat
or smoke in public from sunrise to sunset (particularly in the south-eastern region along
the Black Sea and the cities of Konya, Kayseri and Erzurum),
• in the most conservative areas (especially in the south east of the country), female staff
are recommended to use clothing that fully covers all parts of the body; pay attention to
Islamic laws and sensibilities. In the main urban centres, it is possible to dress according
to Western standards, trying to avoid showy clothes. Harassments toward foreign women
are mainly verbal, while sexual harassment is rare, except in the less safe districts of
Istanbul. Women are also advised to ignore all undesired attention; if not strictly
necessary, avoid leaving and travelling alone at night, and especially avoid all areas which
are isolated, poorly lit, poor, or deprived.

Plan your travel


Checklist
Please bring the following with you:
• Originals and copies of: Passport, visa, airline registered e-tickets, transit visa (if
necessary), insurance cover. Keep the originals in the hotel or room safe.
• National and/or international driver’s licence.
• Medical certificate (fit for offshore duty when required) and International Certificate of
Vaccination or Revaccination, Blood Group card. For work on Client sites a full copy of
your medical dossier is required for the client badge
• Mobile phone with full batteries and international roaming & emergency contact numbers
registered on speed dial mode.
• Credit card and/or US$100 (or equivalent in local currency) spread between pockets.
• Additional ID pictures for identification badges.

Do not forget to:


• Confirm your final trip at least 72h prior departure with the local HR (departure date,
return date, connections, airlines)
• Verify the validity of the emergency numbers by calling them.
Vademecum/Turkey Page 11

• Get an induction from an HR Representative or call the Project Representative, as you will
probably face different cultures and habits.

Visas and work permits


Passport and visa requirements are subject to change and vary depending on the
length of stay and visa type. Passports must be valid for at least six months from
the date of entry.

Nationals of Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland,


France, Germany, Georgia, Greece, Italy, Israel, Iran, Japan, Jordan, Latvia, Lithuania,
Liechtenstein, Luxembourg, Malta, Netherlands, Northern Cyprus, Portugal, Romania, Slovenia,
South Korea, Switzerland, Sweden, and Qatar are exempted from visa requirements to travel to
Turkey. However, the number of days for visa exemption varies.

Nationals of Australia, Canada and USA require visa prior to their arrival in Turkey, but they can
apply for a visa in advance from a Turkish diplomatic mission. If the purpose of travel is tourism or
commerce/trade, a visa can be obtained online - e-visa (see www.evisa.gov.tr/en). A copy of the
e-visa should be presented at the time of arrival and verified by the immigration officials. From
28 October 2018, the option of obtaining an e-visa at Istanbul airport upon arrival is no longer
available.

Please note according to the Ministry of Foreign Affairs of Turkey, e-visa is only valid when the
purpose of travel is tourism or commerce/trade. For other purposes, such as work and study, visas
are given by Turkish Embassies or Consulates www.mfa.gov.tr/visa-information-for-
foreigners.en.mfa.

Business visitors require an invitation letter from a company to obtain business visas. Visitors
intending to stay for more than three months must obtain a residence permit / work permit prior
to arrival. Visa fees vary for different nationalities.

A transit visa is not necessary for those passengers who do not leave the transit lounge.

Check embassy or consulate of Turkey in your home country for more detailed information about
visa. Contact Human Resources & General Services Department of TSGI for assistance for any visa
related process. Please ensure your passport is submitted in sufficient time to allow the issuance
of your visa.

Check you have the required visa if needed, and that other visas and endorsements in your passport
will not prevent entry.

Customs
Vademecum/Turkey Page 12

• Follow the “Arrivals” signs once inside the airport.


• Ensure the passport, visa/entry stamps and documents are correctly franked
and currency declarations are correctly completed.

Meet and greet


Please contact Human Resources and/or Logistics department of your company should you have
questions or require clarification about Meet and Greet services prior departure.

Employees that travel to Sakarya Gas Field Development Project site will be arriving at Istanbul
Airport (www.istairport.com/en). An Agency representative wearing a hat with Saipem logo (for
an easy identification) will be waiting for travelling employee(s) in front of Burger King which is
inside the arrival hall (see airport map at www.istairport.com/en/passenger/airport-
guide/airport-map). For more detailed information regarding the meet and greed services at
airport, contact Berker GURER, HR Officer. Also, you need to provide him with a copy of your
passport, Covid vaccination booklet and HES Code (required in Turkey).

Berker GURER - HR Officer


(based in Filyos Port)
Mob: +90 531 696 7308
Berker.Gurer@saipem.com

Employees that travel for business/work to Turkey in relation to the project with the Client
(Rönesans Holding) in Ankara, should contact HR Manager/Logistics department of their company
prior travelling for detailed information regarding meet and greed services at airport.

Transfer information
Please check with HR and/or Logistics Department of your company for more detailed information
regarding transfer from the airport to your hotel/accommodation.

It is recommended that personnel are accommodated in well-established international business


brand hotel regulated by efficient security measures, access control and CCTV system or as defined
by project requirements, when applicable as described below.

Sakarya Gas Field Development Project


Vademecum/Turkey Page 13

Employees travelling for Sakarya Project activity (Clients - Subsea Integration Alliance (SIA) and
Turkish Petroleum Offshore Technologies Center (TP-OTC)) to Istanbul and/or Filyos town (Filyos
Port) should contact Berker GURER, HR Officer and inform prior departure about travel details and
get information about necessary logistics and transportation arrangements from the airport to
project sites as well as accommodation issues in Turkey. Should you have any project security
related question or issue, you may contact security focal point for the project Emil SADIGOV,
Security Manager.

Berker GURER - HR Officer Emil SADIGOV - Security Manager


(based in Filyos Port) (based in Azerbaijan)
Mob: +90 531 696 7308 Tel: +994 12 437 4242
Berker.Gurer@saipem.com Mob: +994 55 440 0244
+994 50 200 8814
Emil.Sadigov@saipem.com

Employees that travel for business/work to Turkey in relation to the project with the Client
(Rönesans Holding) in Ankara, should contact HR Manager/Logistics department of their company
prior travelling for detailed information regarding transfer services from the airport to the place
of their destination – accommodation or site. Also, should you have any project security related
question or issue, contact security focal point for the project with the Client (Rönesans Holding)
Mr. Emil SADIGOV, Security Manager, or focal point - representative of the client Mr. Rasit Koca.

Emil SADIGOV - Security Manager


(based in Azerbaijan)
Tel: +994 12 437 4242
Mob: +994 55 440 0244
+994 50 200 8814
Emil.Sadigov@saipem.com

Focal point-Client’s Representative


Rasit KOCA - HR & Organisational Director
Tel: +90 312 840 1250 IP: 500 1250
Mob: +90 312 441 0696
rasit.koca@ronesans.com

Rönesans Holding
Address: Refik Belendir Sokak
No 110, Y. Ayrancı,
6540 Ankara, Turkey
https://ronesans.com
Vademecum/Turkey Page 14

Rules of conduct
Your security depends on rules of conduct and procedures, which you are invited to follow each
day. Obeying these instructions will help you mitigate foreseeable personal security risks during
your stay in Turkey. The following list, although far from exhaustive, shows that care and discretion
are the watchwords for a safe stay in the country
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DOs and DON’Ts


DOs
• Put your money, passport, and ticket in the safe box of your hotel.
• Change money only in banks and/or exchange bureaus.
• Use your ATM/debit card only in protected areas such as shopping malls and
banks. Avoid using your credit card where possible.
• Be cautious when you withdraw money from an ATM machine and try to withdraw small
amounts each time.
• Always be vigilant and alert, at night pay more attention to any suspicious or unusual
event.
• Be sure to always keep with you the local emergency contacts.
• Be alert to suspicious behaviour and report any suspect packages to the authorities.
• Follow instructions issued by authorities including those related to pandemic Covid19, such
as wearing a mask, if required.
Vademecum/Turkey Page 18

• Turkey is a secular country, but remote rural areas are more conservative. Travellers
should therefore respect local cultural sensibilities and dress modestly, particularly in
these areas.
• Be aware that landmines are laid along some sections of Turkey's borders with Syria,
Armenia, Iran and Iraq, as well as around some key installations. Minefields are for the
most part clearly marked and cordoned off, but personnel should nonetheless exercise
mine awareness in remote border areas.
• Women should follow additional common-sense security precautions such as:
o Politely refuse invitations that would take you beyond your personal comfort levels,
even if faced by amicable pressure to behave otherwise.
o Do not travel alone after dark, particularly outside major cities.
o Your hotel may offer women-only floors. Enquire about them upon booking your
room.
• Always keep HR informed about your movements in the country.

DON’Ts
• Avoid all demonstrations as a basic security precaution.
• Do not wear valuable items such as jewellery, expensive watches, and other
valuable items. Robbery is a common crime.
• Avoid all but essential travel to remote rural border areas with Iraq and Iran due
to the risks posed by Kurdish militant activity, regular clashes between the military and
Kurdish militants, the proximity of Kurdish militant bases and drug smuggling networks.
• Travel to the Syrian border area should be for essential purposes only, due to the influx of
Syrian refugees, the risk of spill over violence from conflict between Syrian government
forces and opposition groups, and the heightened military presence.
• Do not travel around government and military personnel or facilities, Western embassies,
places commonly frequented by Westerners, and high-profile Western or Jewish
commercial interests and cultural institutions since they are potential targets for
terroristic attacks.
• Avoid demonstrations, political rallies, and political funerals, as these have the potential
to escalate into unrest. Do not stay to watch or photograph them.
• The road traffic accident rate is high; do not self-drive.

Cultural Tips
• Most cities are cosmopolitan, and attitudes are generally similar to those in the West.
However, as Turkey is a predominantly Muslim country, it is advisable to be cautious.
Vademecum/Turkey Page 19

• Travellers are advised to dress modestly and adhere to local customs. Women are expected
to cover their heads, shoulders and arms when entering a mosque.
• During the Islamic fasting month of Ramadan, attitudes are relaxed compared with other
countries in the Middle East, particularly in western Turkish cities. However, visitors are
advised to be respectful and not smoke, eat or drink outside or in the street during daylight
hours, especially in strongly Islamic provincial towns such as Konya, Kayseri, Erzurum and
much of the south-east and Black Sea region.
• Avoid discussing controversial political or historical issues such as the Ottoman massacres
of Armenians in 1915-17, Kurdish separatism, the conflict in Iraq, Israel or religious issues.
• Do not do or say anything that could be construed as mocking or insulting Mustafa Kemal
Ataturk (the founder of the Republic of Turkey), the Turkish nation or the ezan (call to
prayer).
• Close acquaintances may embrace each other.
• If invited to a home, bring flowers, candy, or pastries.
• The gesture for 'no' is indicated by raising the eyebrows, which may be accompanied by
tilting the head backward and lowering the eyelids.
• Homosexuality is not specified as a crime in Turkish law but is commonly considered to be
an indecent act and may be penalised under relevant sections of the Criminal Code.

Strictly apply the security guidelines given to you during the induction at your arrival!

Information Security
Personnel are advised to take measures to ensure security of business information while traveling.
Please comply with the following instruction:
• Beware that your conversations may not be private or secure.
• Do not leave electronic devices unattended.
• Do not use non-company computers to log into your company’s network.
• Do not allow foreign electronic storage devices to be connected to your computer or phone.
• Protect access to your terminals using strong passwords to protect information that might
be valuable to third parties, i.e., entities, company, or persons/groups.
• Assume that it will be intercepted and retained. Security services and criminals can track
your movements using your mobile phone and can turn on the microphone in your device
even when you think it is turned off.
• Beware of “phishing”. Phishing is a term used to describe a malicious individual or group
of individuals who scam users. They do so by sending emails or creating web pages that are
designed to collect an individual's online bank, credit card, or other login information.
Vademecum/Turkey Page 20

In case of inspection or seizure by the authorities, immediately inform your local HR/SECUR
organization.

Confidentiality
The responsibility for protecting the company’s information assets in compliance with the laws
currently in force and with company procedures involves all Saipem personnel.

The company’s information assets, whether saved or backed up on physical hardware or clouds,
should be managed as company assets and with the utmost care.

All support media (USB keys, CDs/DVDs, computers, etc.) that contain company information must
be adequately protected, for example by storing them when not in use, in rooms that can be
locked, taking care to ensure the key is kept safe.

The re-use of the storage media (hard disk, etc.) can take place as long as the previous content is
not recoverable (for example deleted through repeated formatting or with specific product
functionality). Otherwise, the support must be destroyed.

To protect company information, the assignee shall:


• keep any passwords for accessing IT resources and maintain their confidentiality.
• not memorize or file secret or confidential company information on public cloud servers
(e.g., google drive, cloud, etc.) nor transfer files of any size via online applications (e.g.,
webtransfer, dropbox), but rather use specific available company services and respect
relevant company procedures.
• turn off personal computers when finished working and, if secret or confidential information
is viewed in public places, including on trains and airplanes, ensure that other people cannot
view the information.
• In the event of theft of company portable PC’s and smartphones, immediately notify SOC
(SOC.Saipem@saipem.com) and the Security function of Saipem to allow the adoption of
suitable countermeasures to protect the data contained therein.

Any information exchanged must be relevant to your work and must not conflict with the current
legislation.

Email
The email service is made available to employees through company email tools.

The use of electronic mail must comply with the relevant laws in the countries of interest as well
as Saipem’s Code of Ethics. If these laws do not prescribe different rules, the use must be limited
exclusively for work purposes.
Vademecum/Turkey Page 21

In the event an assignee receives spam messages (e.g., unsolicited commercial messages) not
intercepted by the active countermeasures, the event shall be reported to the Saipem Security
Function and immediately deleted; SOC (SOC.Saipem@saipem.com) and the Saipem Security
Function will promptly activate the appropriate technical measures to prevent further receipt of
such messages.

Each assignee (employee) may also access the company email account also through the use of their
smartphone, tablet and/or personal computer, upon submitting a request to the ICT function and
subject to acceptance of the rules and measures for its use.
Vademecum/Turkey Page 22

Saipem local addresses and contacts


Servizi Energia Italia SpA Turkey Branch

Site: Filyos Port


Address: Filyos area,
Caycuma district,
Zonguldak Province,
Turkey

Lorenzo SONAGLIONI - HR Manager Berker GURER - HR Officer


Tel: +39 02 4424 4148 (based in Filyos Port)
Mob: +39 349 536 6971 Mob: +90 531 696 7308
Lorenzo.Sonaglioni@saipem.com Berker.Gurer@saipem.com

Security focal point for the project with Maurizio BALSAMO, Branch Manager
Client (Rönesans Holding) and for Sakarya Tel: +39 02 44254545
Project with Client (SIA-TPOTC) Mob: +90 531 6967309
Emil SADIGOV - Security Manager Maurizio.Balsamo@saipem.com
(based in Azerbaijan)
Tel: +994 12 437 4242
Mob: +994 55 440 0244
+994 50 200 8814
Emil.Sadigov@saipem.com

Focal point-Client’s Representative Rönesans Holding


Rasit KOCA, HR & Organisational Director Address: Refik Belendir Sokak,
Tel: +90 312 840 1250 IP: 500 1250 No:110 Y.Ayrancı
Mob: +90 312 441 0696 6540 Ankara, Turkey
rasit.koca@ronesans.com https://ronesans.com

Area Security Manager - Europe, Russia, and CIS


Bernard ROUAULT (based in France)
Tel: +33 1 6137 8150
Mob: +33 6 9845 3177
Bernard.Rouault@saipem.com

Corporate Crisis Unit Duty Manager Phone: +39 02 4423 4463


saipemilan.crisisunit@saipem.com
Vademecum/Turkey Page 23

Embassies / Consulates
Italian Embassy in Ankara Italian Consulate General in Istanbul
Address: Ataturk Bulvari 118, Address: Tom Tom Kaptan Sokak 15,
Kavaklidere 06680 Cankaya, 80073 Beyoglu, Istanbul
Ankara Tel: +90 212 243 1024/5
Tel: +90 312 457 4200 Email: consolatogenerale.istanbul@esteri.it
Email: ambasciata.ankara@esteri.it www.consistanbul.esteri.it
consolare.ambankara@esteri.it
www.ambankara.esteri.it

Italian Consulate in Izmir British Consulate General in Istanbul


Address: Cumhuriyet Meydani Cumhuriyet, Address: Mesrutiyet Caddesi No 34,
Apartmani No. 12/3, Tepebasi, Beyoglu, PK 33,
35212 Alsancak, Izmir 80050 Istanbul
Tel: +90 232 463 6676 Tel: +90 212 334 6400
Email: consolato.izmir@esteri.it Email: istanbulukti@fco.gov.uk
www.consizmir.esteri.it www.gov.uk/government/world/turkey

Russian Consulate General in Istanbul French Consulate General in Istanbul


Address: Istiklal Caddesi, No: 219-225, Address: Istiklâl Caddesi 4,
Beyoglu, Istanbul Taksim, 34435, Istanbul
Tel: +90 212 292 5101 Tel: +90 212 334 8730
www.istanbul.turkey.mid.ru www.consulfrance-istanbul.org

Saudi Arabian Consulate General in Istanbul


Address: Konaklar Mah. Çamlik Cad.
Akasyali Sok., No. 6, 4. Levent, For all other embassies and consulates in
Istanbul Turkey, please visit:
Tel: +90 212 281 9140 www.embassypages.com/turkey
Vademecum/Turkey Page 24

Emergency numbers

Police: 155
Ambulance: 112
Fire: 110

Country code: +90

Medical assistance
Vademecum/Turkey Page 25

General security awareness:


What to do in case of a terrorist attack

Terrorist attacks that occurred in recent years among others in Paris and Nice (France), in Brussels
(Belgium), in Berlin (Germany), in London (UK) and other places against civilians in several crowded
public places causing many victims, are a tragic reminder that they may take place where and when
we least expect them.

How to conduct one’s life after these events is a personal choice and common-sense recommendations,
such as to avoid crowded places, may seem to many as an intrusion or a limitation of his/her personal
freedom.

Even with this in mind, it is important to increase our collective and personal security awareness,
just like we have done during the course of many years to reduce the likelihood of work-related
incidents and to minimize their consequences when they do occur.

In fact, if you are “security” aware of your surrounding environment, if you hear loud bangs when
there should not be any, you will react seconds quicker than those who think that “there are fireworks
outside”.

In this kind of situations, a few seconds make a huge difference particularly if you already have a
plan and you know what to do next.

Quick thinking and knowing what to do in case of an emergency is something we rehearse several times
as part of our HSE-driven training and it should not be problematic also to follow the same principles
in our private lives.

Unfortunately, in this kind of events we do not control the environment as we do during our HSE
operations, and it is impossible to create a procedure that covers every contingency on how to react
to a terrorist attack.

People react to unexpected and violent events in ways that are difficult to predict, and it is important
to understand and remember that actual circumstances very often dictate what you are able to do to
protect yourself.

Assess your situation and determine your survival plan but be ready to change it immediately based on
how the situation evolves. These events are dynamic and fast, and you have to assess whether for
example it is best to stay put or exploit a specific moment, for example while an attacker is reloading
his weapon, to try to escape.

The variables to take into consideration are many and there is not one set of instructions that
work for all situations; thus, you have to decide what to do to protect yourself.

As a general recommendation, take your mobile phone with you all the time so that in case of an
emergency you are able to communicate with others.
Vademecum/Turkey Page 26

How to react

Terrorist attacks are normally carried out by armed terrorists, by using explosive devices or by a
combination of both.

In case of an armed attack, it is important to make yourself as small a target as possible. Find
immediate cover behind or under any cover in your immediate area, a wall, a table, a counter, or lay
flat on the floor. In either case, while you are assessing the situation do not move or do anything that
might attract the attention of the attackers to where you are.

If you managed to move to a different room or area, stay hidden for as long as it takes until the arrival
of the authorities. If you doubt that police forces have arrived on scene, do not leave your hiding
place.

Focus on your immediate surrounding and try to understand how the


situation is evolving. If you see an opportunity to escape from the area,
analyze the situation and assess whether it is worth the risk.

Have a plan in mind but be ready to change it quickly


depending on the circumstances.

Think and act independently, focusing on yourself and your relatives, if present.
Group dynamics are not helpful in this kind of situations!

If there is an explosion during the attack and things are falling around you, do not leave your cover.
When they do stop falling, quickly assess if attackers are still alive and targeting people and if it is
safe to move.

If you consider it safe, then:


• Leave the building as quickly as possible, crawling low to the floor if there is smoke
• Do not stop to retrieve personal possessions or make phone calls
• Check for fire and other hazards and do not use elevators

If you are trapped under debris inside the building, then:


• Use every available means to signal your position to rescuers. Shout only as a last resort as it
can cause you to inhale dangerous amount of dust. Cover your nose and mouth with anything
you have on hand and breath through the material
• Avoid unnecessary movements to reduce the likelihood of other debris falling on you and to
kick more dust

Once you are out of the building:


• Do not stand in front of windows, glass doors or other potentially hazardous areas
• Move away from sidewalks or streets to be used by emergency officials or others still trying to
exit the building
Vademecum/Turkey Page 27

What to do after

If you manage to escape the armed attackers or to exit the building after an explosion, leave the
immediate area and take cover. Since you do not know exactly what is happening in your
surroundings, wait for police authorities to reach you and then follow their instructions.

Ask police authorities if you can leave the area and if it safe to use public transportation.
Seek medical assistance if necessary.

If you still have your mobile phone, contact your relatives, and inform them of your whereabouts and
conditions.

If possible, do the same and inform the Company’s local HR and Security Representatives or anyone
who might be able to pass your information to them.

You may also contact the Corporate Crisis Unit Duty Manager at +39 02 4423 4463.

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