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  • I. Week 11 - Functions-of-the-Operations-Manager (Autosaved)

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    Andrei Magpantay
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    An operations manager directs a company's daily activities to benefit employees, management, investors, and customers. Their responsibilities include organizing human resources, managing costs and assets, making decisions about production processes and quality, and resolving conflicts. A bachelor's degree is sometimes required for the role, along with experience in management, leadership, and financial and communication skills.

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    I. Week 11 - Functions-of-the-Operations-Manager [Autosaved]

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    An operations manager directs a company's daily activities to benefit employees, management, investors, and customers. Their responsibilities include organizing human resources, managing costs and assets, making decisions about production processes and quality, and resolving conflicts. A bachelor's degree is sometimes required for the role, along with experience in management, leadership, and financial and communication skills.

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    18 views16 pages

    I. Week 11 - Functions-of-the-Operations-Manager (Autosaved)

    Uploaded by

    Andrei Magpantay
    An operations manager directs a company's daily activities to benefit employees, management, investors, and customers. Their responsibilities include organizing human resources, managing costs and assets, making decisions about production processes and quality, and resolving conflicts. A bachelor's degree is sometimes required for the role, along with experience in management, leadership, and financial and communication skills.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    of 16

    Functions of the

    Operations Manager
    SCOPE

    Functions of the Operations Manager


    • Roles of an Operations Manager

    BME 1 Operations Management 2


    BME 1 Operations Management 3
    What do you think a typical
    operations manager does?

    BME 1 Operations Management 4


    An operations manager is
    in-charge of
    directing company’s daily
    activities
    for the benefit of employees,
    management, investors and customers.

    5
    Operations Manager’s
    Responsibilities

    BME 1 Operations Management 6


    ORGANIZATION MANAGEMENT

    • Provide inspired leadership for the organization.


    • Develop, implement and review operational policies and
    procedures.
    • Help promote a high-performing company culture
    • Work with senior stakeholders.
    • Ensure all legal and regulatory documents are compliant

    BME 1 Operations Management 7


    •Determine the values and mission, and plan for
    short and long-term goals.
    •Identify and address problems and
    opportunities for the company.
    •Build alliances and partnerships
    •Support worker communication

    8
    HUMAN RESOURCE MANAGEMENT
    •Screening, hiring and orientating new
    employees
    •Providing input on performance reviews and
    evaluations
    •Recommending skill development programs
    •Participating in decisions regarding
    terminations or layoffs
    9
    ASSET MANAGEMENT

    • Make profit and increase revenue and asset values through


    proven strategies and savings
    • Know how to diversify and “spread the wealth” around on
    assets or investments that are virtually “risk-free.”

    10
    COST MANAGEMENT
    • Ensure all operations are carried on
    in an appropriate, cost-effective way
    • Purchase materials, plan inventory
    and oversee warehouse efficiency

    • Examine financial data and use


    them to improve profitability

    • Manage budgets and forecasts

    11
    DECISION-MAKING

    Five main kinds of decision:


    • Production processes
    • Quality
    • Quantity

    THE • Stock Inventory


    • Designing
    • Human Resource
    • Managing OPERATIONS
    Management
    • Improving SYSTEM

    12
    COMMUNICATION AND CONFLICT RESOLUTION

    • Quick assessment of the effects of changing circumstances


    • Developing coping strategies
    • Spotting and resolving conflicts early
    • Ability to quickly process ideas and implement changes

    13
    14
    COMMON REQUIREMENTS FOR AN
    OPERATIONS MANAGER

    • A Bachelor's degree is sometimes required, but not always.


    • Experience in management, operations, and leadership
    • Comparable work experiences
    • Solid understanding of financial management
    • Proven performance as an excellent communicator
    • Proficiency in multi-tasking

    15
    CONSOLIDATION
    Functions of the Operations Manager
    • Roles of an Operations Manager

    16

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