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WORD - Discourse Conversation - Presentation - Group 4
WORD - Discourse Conversation - Presentation - Group 4
WORD - Discourse Conversation - Presentation - Group 4
DISCOURSE ANALYSIS
- GROUP 4 -
Students:
Hanoi, 2021
2
CONTENTS
A. TRANSCRIPTION 2
B. THEORIES 7
I. CONVERSATION ANALYSIS 7
2. Preference organization 10
3. Feedback 11
4. Repair 11
5. Discourse markers 11
Opening 17
Pre-closing / Closing 17
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Turn taking 17
Adjacency pair 19
Preference organization 21
Insertion sequences 22
Feedback 24
Repair 27
Overall comments 30
REFERENCE 31
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MEMBER CONTRIBUTION REPORT
Group number: 4
Signatures of all members:
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A. TRANSCRIPTION
00:15.7 Cedric Diggory Go on, take it. You saved me, take it.
It's a Portkey.
00:57.2 Cedric Diggory Harry, the cup is a Portkey.
01:18.3 Harry Potter Get back to the cup! (Screaming, Groaning in pain)
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01:29.1 Lord Voldemort Kill the spare.
Peter Pettigrew -
01:31.6 Wormtail Avada Kedavra! (Killing Curse)
Peter Pettigrew - Bone of the father unwillingly given, flesh of the servant
01:58.5 Wormtail willingly sacrificed (Screaming)
Peter Pettigrew -
02:23.3 Wormtail And blood of the enemy...
Peter Pettigrew -
02:33.8 Wormtail forcibly taken. The Dark Lord shall rise again.
My wand, Wormtail.
03:50.3 Lord Voldemort Hold out your arm.
Peter Pettigrew -
04:05.7 Wormtail Master. Thank you, master.
04:50.7 Lord Voldemort Welcome, my friends. Thirteen years it's been, and yet here
you stand before me as though it were only yesterday. I
confess myself disappointed. Not one of you tried to find
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me.
Crabbe! Macnair! Goyle! Not even you, Lucius.
Peter Pettigrew -
05:55.8 Wormtail I returned.
Peter Pettigrew -
06:15.1 Wormtail Thank you, master. Thank you.
06:26.9 Lord Voldemort Harry. I'd almost forgotten you were here standing on the
bones of my father. Yeah.
I'd introduce you. But word has it you're almost as famous
as me these days - The boy who lived.
How lies have fed your legendary, Harry. Shall I reveal
what really happened that night, thirteen years ago? Shall I
divulge how I truly lost my powers? Yes, shall I?
It was love. You see, when dear, sweet Lily Potter gave her
life for her only son, she provided the ultimate protection. I
could not touch him. It was old magic - something I should
have foreseen.
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But no matter, no matter. Things have changed. I can touch
you now.
Don't you turn your back on me, Harry Potter! I want you
to look at me, when I kill you! I want to see the light leave
09:09.1 Lord Voldemort your eyes!
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09:29.2 Lord Voldemort Avada Kedavra! (Killing Curse)
Lily Potter
10:47.1 (Harry's mother) Let go. Sweetheart, you're ready. Let go! Let go!
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B. THEORIES
I. CONVERSATION ANALYSIS
● CA Conversation analysis (CA) is an approach to the analysis of spoken
discourse that looks at the way in which people manage their everyday
conversational interactions.
● CA examines aspects of spoken discourse such as utterance sequences,
preference organization, turn taking, feedback, repair, conversational openings
and closings, discourse markers and response tokens.
● Keys issues in CA are:
○ The view of ordinary conversation as the most basic form of talk.
○ The primacy of the data as the source of information.
● Conversation analysts, thus, aim to demonstrate how conversation participants
both produce and respond to opening social contexts, using conversational,
rather than contextual data.
II. TRANSCRIPTION CONVENTIONS
● In CA, the transcription of the data is also the analysis.
● Texts are recorded and then analyzed at the same time as they are transcribed.
● How and for what purpose do we transcribe the data?
○ HOW: listen and transcribe to see how frequently a particular
conversational feature (such as the use of increased pitch) occurs, and, if
speakers respond to it in the same way each time it occurs.
○ PURPOSE: to understand how speakers manage their conversational
interactions.
● The Jefferson’s transcription system
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inaudible talk)
(( )) transcriber’s description, non-verbal activities
Under stressed sounds or syllables
↑/↓ shift specially into high/low pitch
→ a particular sentence of interest to the analyst
CAPITALS said loudly or even shouted, increased volume speech
Hum(h)our laughter within the talk
= latched speech (no break/gap between talk) , a continuation of talk
:: /::: elongated speech, a stretched sound, prolongation of an utterance
?/. rising/falling intonation
, unfinished intonational contour, a temporary rise or fall in intonation
° whisper or reduced volume speech
(hhh)/ • or (.hhh) audible exhalation/inhalation
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recognize A
Greeting 2 + claim that B has
recognized A
B: Oh hi!
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+ Eye contact, body position and movement and voice pitch.
- Hold on to a turn:
+ Not pausing too long at the end of an utterance and starting straight
away with saying something else.
+ Pausing during an utterance rather than at the end of it.
+ Increase the volume of what we are saying by extending a syllable or a
vowel, or speak over someone else’s attempt to take our turn.
- Turn taking may also depend on factors: the topic of the conversation, whether
the interaction is relatively cooperative, how well the speakers know each other
and the relationship between, and relative status of the speakers (Burns and
Joyce 1997).
1.4. Adjacency pairs
- Adjacency pairs are utterances produced by two successive speakers in a way
that the second utterance is identified as related to the first one as an expected
follow-up to that utterance.
- In an adjacency pair the second part may be accepted/preferred or
rejected/dispreferred.
- Many actions in conversation are accomplished through established adjacency
pairs.
2. Preference organization
2.1. Preferred/dispreferred parts
- in an adjacency pair, the second part may be accepted/preferred or
rejected/dispreferred.
- Preferred and Dispreferred Second Parts to various First Parts:
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2.2. Insertion sequence
- that is, where one adjacency pair comes between the first pair and the second
pair part of another adjacency pair. It means a sequence of turns that intervenes
between the first and second parts of an adjacency pair.
Example:
Teacher: Will you tell us the answer to question four? (1)
Mike: Is that one page six or seven? (2)
Teacher: Six. (3)
Mike: Oh, okay. The answer is factorial two. (4)
→ Insertion sequence: (2) and (3)
→ Adjacency pair: (1) and (4)
3. Feedback
Another aspect of spoken interactions that has been examined by conversation
analysts is the ways speakers provide each other with feedback; that is, the ways in
which listeners show they are attending to what is being said. This can be done, for
example, by the use of ‘response tokens’ such as ‘mmm’ and ‘yeah’, by paraphrasing
what the other person has just said or through body position and the use of eye
contact.
4. Repair
That is, the way speakers correct things they or someone else has said, and check what
they have understood in a conversation. Repair is often done through self repair and
other repair.
Example:
A: It’s a glass bottle … um, no… it’s just a plastic bottle.
5. Discourse markers
Discourse markers (Schiffrin 1987, 2001, Fraser 1990, 1999) are items in spoken
discourse which act as signposts of discourse coherence. This includes interjections
such as oh, conjunctions such as but, adverbs such as now and lexical phrases such as
y’know (Schiffrin, 2001). They can be at the beginning, middle or end of an utterance
and can serve both as anaphoric (pointing back) and cataphoric (pointing forward)
reference in the discourse (Mendoza-Denton 1999).
Example: Oh can also initiate a self-repair as in:
There was a whole bunch of oth – I was about – oh: younger than Robert. I was about uh . . .
maybe Joe’s age, sixteen.
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C. JEFFERSON’S TRANSCRIPTION ANALYSIS
Character Speech
Cedric Diggory Go on, take it. (.) ↑You saved:: me, take it.
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Cedric Diggory ? WHO ARE YOU? (.) WHAT DO YOU WANT?
Peter Pettigrew -
Wormtail = AVADA KEDAVRA::! (Killing Curse)
Peter Pettigrew - ↓ <> Bone (.) of the father (.) unwillingly (.)? Given (0.5),
Wormtail flesh (.) of the servant (.) willingly sacrificed (Screaming)
Peter Pettigrew -
Wormtail ↓ ↓ And blood (.) of the enemy (.) ,
Peter Pettigrew - [/] ↓ <> forcibly taken. (0.5) The Dark Lord (.) ? shall rise
Wormtail (.) ? ↑ AGAIN.
Peter Pettigrew -
Wormtail Master (.hhh) Thank you (.) master.
Lord Voldemort ↑ >< Welcome, my friends ↓ (0.5) Thirteen years it's been,
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(.) and yet (.) here you stand before ↑ me ↓ (.) <> as
though it were only yesterday ↓ (0.5) I confess myself (.)
disappointed (0.5) >< Not one of you tried to find me ↓
CRABBE!(.) MACNAIR! (.) GOYLE! (.) >< Not even
you, (0.5) Lucius ↓
>< There were signs (0.5) my slippery friend (.) And more
Lord Voldemort than whispers
Peter Pettigrew -
Wormtail I returned ↑
Peter Pettigrew -
Wormtail Thank you ↑, (.hhh) master. (0.5) Thank you ↓.
Lord Voldemort ↑ Harry. (.) I'd almost forgotten you were here (.) standing
on >< the bones of my father (.). Yeah.
I'd introduce you. But word has it you're almost as famous
↑ as me (.) these days - (0.5) The boy (0.5) who lived.
How lies have fed your legendary, Harry. Shall ( ) I reveal
↑ what really happened that night, thirteen years ago? Shall
I divulge (.) how I truly lost ↑ my powers? Yes, (.) shall I?
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It was love. You see, (.) when dear, sweet Lily Potter ><
gave her life (.)for her only son, she provided (.) the
ultimate protection. I could not touch him. It was old ↑
magic - something I should have foreseen.
But no matter, >< no matter. Things ↑ have changed ↓. I
can <> touch you (0.5) now.
First we bow to each other. hhh Come on, now, Harry. The
niceties must be observed. = Dumbledore wouldn't want
you to forget your manners, would he? .hhh (0.5) I said,
Lord Voldemort (0.5) bo::w. That's better. And now:::.
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↑DON'T YOU TURN YOUR BACK ON ME (0.5),
HARRY POTTER! I WANT YOU TO LOOK AT ME,
WHEN I KILL YOU! = I WANT TO SEE THE LIGHT
Lord Voldemort LEAVE YOUR EYES< >!
Harry (0.5), > < when the connection is broken, you must
James Potter (Harry's get to the Portkey. = We can linger for a moment to give
father) you some time but only a moment. Do you understand??
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D. DISCOURSE CONVERSATION ANALYSIS
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specifically, to (1) (1)
get revenge. Cedric Diggory: Go on, take it. You At the end of Cedric Diggory’s utterance, he
saved me, take it. turned down the voice pitch and used eyes
(2) contact to wait for the response of Harry
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Harry Potter: Together. One… responds by counting with him.
Harry Potter & Cedric Diggory: (3)
Two, three! Cedric asks whether Harry is okay or not and
(3) Harry responds.
Cedric Diggory: You okay? (4)
Harry Potter: Yeah, you? (heavy Cedric asks Harry because he does not know
breathing) what is going on and Harry responds by
(4) requiring him to get back.
Harry Potter: Get back to the cup! Wormtail thinks that Voldermort asks him to
(Screaming, Groaning in pain) hold out his arm in order to heal his injury; thus,
he responds by thanking him.
(5)
(6)
Lord Voldemort: Hold out your arm.
Wormtail wants to express his merit but
Wormtail: Master. Thank you, Voldemort responds by affirming that fear is the
master. reason for his merit.
(6) (7)
Wormtail: I returned. Voldermort compliments Wormtail, then he
Lord Voldemort: Out of fear, not thanks his master.
loyalty.
(7)
Lord Voldemort: Still, you have
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proved yourself useful these past few
months, Wormtail.
Wormtail: Thank you, master. Thank
you.
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Preference Preferred / (1) (1) 7 times
organization Dispreferred Cedric Diggory: You okay? Preferred part. After falling down in a strange 6 times by
parts place, Cedric hopes Harry is okay and Harry Cedric
Harry Potter: Yeah, you?
gives him his expected answer. 🠒 He is so
(2)
(2) confused
Cedric Diggory: Where are we? with their
Dispreferred part. Cedric wants to know exactly
Harry Potter: I've been here before where they are instead of knowing Harry has situation
been there before. and he
(3)
doesn’t
Cedric Diggory: What are you talking (3), (4) know what
about? Dispreferred part. Cedric doesn’t understand is
Harry Potter: (Screaming) what Harry just said, he doesn’t know what is happening,
happening and he is very confused. Cedric so he asks
(4)
expects Harry to explain everything to him, but many
Cedric Diggory: Harry! What is it? Harry doesn’t give him his expected answer. questions.
Harry Potter: Get back to the cup! -> The situation was so urgent that Harry didn't
(5) have time to answer Cedric.
Cedric Diggory: Who are you? What (5)
do you want? Dispreferred part. When the situation is
Lord Voldemort: Kill the spare. extremely urgent. Cedric hopes that strange
person will come to save them, instead of killing
(6)
them.
James Potter: We can linger for a
(6)
moment to give you some time... but
only a moment. Do you understand? Preferred part. James wants to make sure that
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Harry Potter: (Nod) Harry understands what he said, and Harry nods
(7) his head to express that he understands.
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you, Lucius.
Lucius Malfoy: My Lord, had I
detected any sign, a whisper of your
whereabouts...
Lord Voldemort: There were signs,
my slippery friend. And more than
whispers.
Lucius Malfoy: I assure you, my Lord.
I have never renounced the old ways.
This face I have been obliged to
present each day since your absence.
That is my true mask.
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Feedback (1) (1) 14 times
Cedric Diggory: Go! Harry reacts to Cedric by running.
Harry Potter: (Run) (2) (3) (4) (5)
(2) As Voldemort - his master requires, Wormtail
Lord Voldemort: Kill the spare. immediately obeys.
Wormtail: Avada Kedavra! (Killing (6)
Curse) Throughout the conversation, Voldemort &
(3) Lucius have eye contact by staring at each other.
Lord Voldemort: Do it! Now! (7)
Wormtail: (Use the spell) Wormtail keeps staring at Voldemort while
(4) listening to him, sometimes rolling eyes.
(5) (9)
Lucius Malfoy: (stare) I assure you, Following Voldemort’s saying, Lucius cannot
my Lord... That is my true mask. help him.
(7) (14)
Lord Voldemort: Out of fear, not After listening to three characters’ sayings, Harry
loyalty. keeps nodding to express his understanding.
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(10)
Lord Voldemort: Attaboy, Harry.
Your parents would be proud.
Especially your filthy Muggle Mother.
Harry Potter: (Use the spell)
(11)
Lord Voldemort: I'm going to kill you,
Harry Potter. I'm going to destroy
you...
Harry Potter: (shake his head &
mutter)
(12)
Harry Potter: Have it your way.
Lord Voldemort: (immediately use the
spell)
(13)
Lord Voldemort: He's mine!
Lucius: (do nothing)
(14)
James Potter: Harry, when the
connection is broken, you must get to
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the Portkey…
Harry: (nod)
Cedric Diggory: Harry, take my body
back, will you?...
Harry: (nod)
Lily Potter: Let go. Sweetheart, you're
ready...
Harry: (nod)
Flouting / Violating maxims Maxim of quantity (1) Lord Voldemort violates the maxim of 1 time
(1) quantity because he answers less information
than required by Cedric Diggory. The reason
Cedric Diggory: Who are you? What may be that the lord assumes that he is who
do you want? everyone knows and the answer is not necessary.
Lord Voldemort: Kill the spare.
Maxim of quality: no no 0
Cedric Diggory: Where are we? asked, Harry replied with a different, unrelated → Harry
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(heavy breathing) idea. In case (1), Harry violates the maxim of thinks the
Harry Potter: (heavy breathing) I've relation to announce that he had been here before current
been here before. and it was not clear where they were. situation is
(2) (3) very urgent.
(2) He
Cedric Diggory: It's a Portkey. In cases (2) and (3), Harry also violates this constantly
Harry, the cup is a Portkey. maxim to urge Cedric Diggory to get back to the answers
cup, he does not want to waste time to answer short
Harry Potter: I've been here before, the question due to the current situation. questions to
in a dream. Cedric! We have to get
save time
back to the Cup. Now!
informing
(3) Cedric.
Cedric Diggory: Harry! What is it?
Harry Potter: Get back to the cup!
(Screaming, Groaning in pain)
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days - The boy who lived.
How lies have fed your legendary,
Harry. Shall I reveal what really
happened that night, thirteen years
ago? Shall I divulge how I truly lost
my powers? Yes, shall I?
It was love. You see, when dear,
sweet Lily Potter gave her life for her
only son, she provided the ultimate
protection. I could not touch him. It
was old magic - something I should
have foreseen.
But no matter, no matter. Things
have changed. I can touch you now.
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Overall comments The conversation analysis reveals the presence of such conversational features in the sermons as
opening and closing, turn taking, adjacency pairs, repair mechanism (usually self repairs because of the
status gap between participants), feedback and selection of next speaker. Apart from these vocalised
discourse features other non-verbal features identified include, body gesture such as smile, raising of
hands, pointing to the congregation and pointing up to the sky, coughing, exclamation, pause or
silence, laughter, gaze or looking and turning round, looking up to the sky, deep breath, kneeling,
increase in the pitch or loudness of voice, prolonging vowels in a syllable, etc.
In the conversation, the most used feature is feedback (14 times) through how Harry reacts to Cedric by
running and Voldemort's statements, requests, and threats. Next is adjacency pair (7 times) in the pairs
of sentences Harry responds and asks to Cedric and Wormtail wants to express his merit but Voldemort
responds by affirming that fear is the reason for his merit. The next feature used is preferred or
dispreferred parts (7 times) of which 6 times by Cedric. He is so confused with their situation and he
doesn't know what is happening, so he asks many questions. Repair is not used in this conversation.
The least used feature in conversation is Floating / Violating maxims (1time). Lord Voldemort violates
the maxim of quantity because he answers less information than required by Cedric Diggory.
In the film's conversations, we must pay attention to the context and relationships between the
characters; because this nature of context can drive and also structure the anatomy of conversation.
This suggests that discourse analysis studies have a strong connection with characters' lives and also
with social interactions of characters, but understanding language beyond the sentence level can help
understand the function of the conversation and its main characteristics.
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REFERENCE
Brown, G., & Yule, G. (2012). Discourse analysis. Cambridge Univ. Press.
Gee, J. P., & Handford, M. (2014). The Routledge handbook of discourse analysis.
Routledge.
Schiffrin, D., Tannen, D., & Hamilton, H. E. (2008). The handbook of discourse
analysis. Blackwell Publishers.
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