Digi One IAP Ethernet Serial Interface Notices, Copyright, and Trademarks

Reference Guide

Experion PKS with PMD Controller

Digi One IAP Ethernet Serial Interface
Reference Guide

December 2016
PMDOC-X194-en-900A
R900.1

Release 900.1
Notices, Copyright, and Trademarks Digi One IAP Ethernet Serial Interface Reference Guide

Notices, Copyright, and Trademarks

While this information is presented in good faith and believed to be accurate, Honeywell disclaims
the implied warranties of merchantability and fitness for a particular purpose and makes no
express warranties except as may be stated in its written agreements with and for its customers. In
no event is Honeywell liable to anyone for any indirect, special or consequential damages.
The information and specifications in this document are subject to change without notice.
Copyright 1989 – 2016 by Honeywell Oy. No part of this publication may be reproduced or
translated, stored in a database or retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Honeywell Oy.
Experion ® Process Knowledge System (PKS) is a registered trademark of Honeywell International
Inc. All other brand or product names mentioned in the document are trademarks of their
respective owners.

Honeywell Oy
Viestikatu 1-3
FIN-70600 Kuopio, Finland
Phone +358 20 752 2000
Telefax +358 20 752 2400
http://www.honeywell.fi

ii Experion PKS with PMD Controller R900.1 November 2016

Digi One IAP Ethernet Serial Interface Reference Guide About This Document

About This Document

The Experion PKS with PMD Controller Digi One IAP Ethernet Serial Interface Reference Guide
provides information about the Digi One IAP serial device server hardware installation, device
server configuration, and hardware troubleshooting for communication applications of the PMD
Controller.

References

The following table provides the list of documents that are source of reference, for content
discussed in this publication.
Document Title

Digi International's Product Documentation

November 2016 Experion PKS with PMD Controller R900.1 iii

Support and Other Contacts Digi One IAP Ethernet Serial Interface Reference Guide

Support and Other Contacts

Finland
Mail: Honeywell Oy
GTAC P3-DCS
Navitas 1, B-block, 4.kerros
Wredenkatu 2
FI-78250 Varkaus, Finland
Phone: +358 20 752 2000
Email: DL HPS_Q_GTAC_P3_DCS
Elsewhere
Call your nearest Honeywell office
World Wide Web
You can find the Experion PKS with PMD Controller documents
on the Honeywell Process Solutions website at
https://www.honeywellprocess.com and on the Finland Intranet
at
http://fi06.europe.honeywell.com/products/Experion/document
ation/Default.htm.

iv Experion PKS with PMD Controller R900.1 November 2016

Contents
1 INTRODUCTION .................................................................................................................................................. 9
1.1 About Digi One IAP serial device server...................................................................................................... 9
1.2 Ethernet serial interface connection in the automation system ................................................................. 9
1.3 Device Server description ............................................................................................................................. 10
1.3.1 Technical specifications ......................................................................................................................... 10
1.3.2 LED indicators ........................................................................................................................................ 11
2 INSTALLATION .................................................................................................................................................. 13
2.1 Install device server ....................................................................................................................................... 13
2.2 Mount the device server ............................................................................................................................... 14
2.3 Install device server in the PMD Controller cabinet ................................................................................. 15
2.4 About serial interface .................................................................................................................................... 18
2.4.1 DB-9 and screw terminal pinouts ........................................................................................................ 18
2.5 Wiring of serial interface ............................................................................................................................... 19
2.5.1 RS-232 ...................................................................................................................................................... 19
2.5.2 RS-422/RS-485 ........................................................................................................................................ 20
2.6 Ethernet and power supply .......................................................................................................................... 23
3 CONFIGURATION .............................................................................................................................................. 25
3.1 Configure the IP address .............................................................................................................................. 25
3.1.1 Configure the IP address using Digi Port Authority-Remote ......................................................... 25
3.1.2 Configure the IP Address using ARP-Ping ........................................................................................ 27
3.1.3 Configure network addresses using the web browser ..................................................................... 28
3.2 Configure Ethernet speed and duplex mode ............................................................................................. 29
3.3 Configure serial interface and communication protocol .......................................................................... 31
3.4 Restore the factory default settings ............................................................................................................. 37
4 TROUBLESHOOTING ....................................................................................................................................... 39
4.1 Troubleshooting methods ............................................................................................................................. 39
4.1.1 Monitor the LED indicators .................................................................................................................. 39
4.1.2 Monitor the device server with DPA-Remote .................................................................................... 40
4.1.3 Monitor the device server with the web browser .............................................................................. 40
4.1.4 Monitor the network operation ............................................................................................................ 40
4.2 Detecting serial communication errors ....................................................................................................... 41
4.2.1 Typical communication failures .......................................................................................................... 41
4.2.2 Typical wiring errors ............................................................................................................................. 42
4.2.3 Measure electrical noise and signal levels .......................................................................................... 42

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Contents Digi One IAP Ethernet Serial Interface Reference Guide

Tables

Table 1: Technical specifications .................................................................................................................................. 10

Table 2: LED indicators ................................................................................................................................................. 11
Table 3: Screw terminal pinouts .................................................................................................................................. 18
Table 4: RS-232 Cable length ........................................................................................................................................ 19
Table 5: Low capacitance cable length ........................................................................................................................ 20

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Digi One IAP Ethernet Serial Interface Reference Guide Contents

Figures
Figure 1: Ethernet Serial Interface connections ............................................................................................................ 9
Figure 2: Device Server ................................................................................................................................................. 10
Figure 3: Mount device server ..................................................................................................................................... 14
Figure 4: PMD Controller cabinet ................................................................................................................................ 15
Figure 5: Device Server in PMD Controller cabinet .................................................................................................. 16
Figure 6: Device server connection.............................................................................................................................. 17
Figure 7: Serial interface................................................................................................................................................ 18
Figure 8: Serial interface type ....................................................................................................................................... 18
Figure 9: RS-232 DIP switch settings ........................................................................................................................... 19
Figure 10: Terminal block wiring without hardware handshaking ........................................................................ 19
Figure 11: Terminal block wiring with hardware handshaking ............................................................................. 20
Figure 12: RS-422/485-4 DIP switch settings ............................................................................................................. 21
Figure 13: Wiring when the signal ground lead and the cable shield are separate .............................................. 21
Figure 14: Wiring without a separate signal ground lead ........................................................................................ 21
Figure 15: RS-485-2 DIP switch settings ..................................................................................................................... 22
Figure 16: Wiring with cable shield grounded at the other end of the cable......................................................... 22
Figure 17: Wiring where the device requires half-duplex transmission ................................................................ 22
Figure 18: RS-422/485 4-wire bus with one master and three slaves ..................................................................... 23
Figure 19: RS-485 2-wire bus with four nodes ........................................................................................................... 23
Figure 20: Wired using bus topology .......................................................................................................................... 23
Figure 21: Power input .................................................................................................................................................. 24
Figure 22: Reset button.................................................................................................................................................. 37

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Contents Digi One IAP Ethernet Serial Interface Reference Guide

viii Experion PKS with PMD Controller R900.1 November 2016

1 Introduction

1.1 About Digi One IAP serial device server

The Digi One IAP serial device server is an Ethernet-enabling device that provides an
additional serial port for the communication applications running in the PMD
Controller.

NOTE! In this document, the term device server refers to the Digi One IAP serial device
server.

1.2 Ethernet serial interface connection in the

automation system
The device server is connected to the System Net department switch or the edge switch.
The primary serial interface is connected to the side A switch. The optional backup
device server for the serial port redundancy is connected to the side B switch.
Each device server has an IP address in the System Net. The serial communication
application in the PMD Controller uses the TCP protocol to access the serial interface of
the device server. Serial port redundancy using a backup device server is not supported
by standard communication applications.
System Cabinet
DEPT 001 Optical Fibre
Cable
Optical fibre panel with
panel adapters
Dual Optical Fibre
Patch Cords PMD Controller Cabinet
DEPT 001
Media Converters in Rack,
A-side
Media Converters in Rack, Optical Fibre Panel
Cat5 B-side Dual Optical Fibre
Patch Cords Patch Cords
Edge Switch
Department Switch with Tranceivers
Cat5 with tranceivers
Patch Cords Cat5
Cat 5 Patch Panel Patch Cords

FC Device Servers
Fixed Cat5 cabling < 90 m
PDS

Outlets Serial communication

Figure 1: Ethernet Serial Interface connections

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Introduction Digi One IAP Ethernet Serial Interface Reference Guide

1.3 Device Server description

You can use following the hardware interface type for the serial port.
 RS-232
 RS-422/485 full-duplex (4-wire), terminated or not terminated
 RS-485 half-duplex (2-wire), terminated or not terminated
RS-422 specifies a single, unidirectional driver (transmitter) with multiple receivers. RS-
485 allows multiple receivers and drivers in bus configurations. RS-485 components are
backward compatible with RS-422 and can be used for RS-422 communication in 4-wire
cabling.

Figure 2: Device Server

1.3.1 Technical specifications

The Table 1 describes the specifications in detail.

Table 1: Technical specifications

Specification Description
Power supply 9-30 VDC
Power consumption < 4 W, 130 mA @ 24 V
Ambient temperature 0-60 °C
Relative humidity 5% -90%, non-condensing
Protection Class IP20
Weight 64 g
Dimensions (WxHxD) 23 x 101 x 120 mm
Galvanic isolation 1.5 kV Ethernet
1.5 kV 802.3 af Ethernet power
2 kVDC power supply

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Digi One IAP Ethernet Serial Interface Reference Guide Introduction

1.3.2 LED indicators

The Table 2 describes the LED indicators in detail.

Table 2: LED indicators

LED Color Indication

LAN Power Green Power supply connected
Link Red On: Failed to detect network
Off: Network detected
TX Green Data sent to network
RX Green Data received from network
Diag Red Blinking 1-1-1: Device starting up
Blinking 1-3-1: Starting firmware upload
(TFTP)
Blinking 1-5-1: Set to factory defaults
Blinking steadily: Seeking IP address
Serial TX Green Data sent to serial port
RX Green Data received from serial port
RTS Green Request To Send signal is on
CTS Green Clear To Send signal is on
DTR Green Data Terminal Ready signal is on
DSR Green Data Set Ready signal is on
DCD Green Data Carrier Detect signal is on

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Introduction Digi One IAP Ethernet Serial Interface Reference Guide

12 Experion PKS with PMD Controller R900.1 November 2016

2 Installation

2.1 Install device server

To install device server, perform the following steps.
1. Determine the hardware interface type of the serial port. The following hardware
interface type are supported.
 RS-232
 RS-422/485 full-duplex (4-wire), terminated or not terminated
 RS-485 half-duplex (2-wire), terminated or not terminated
2. The device server requires a permanent IP address. Determine the method for the IP
address assignment. Refer to the section Configure the IP address.
3. Configure the Ethernet interface speed and duplex settings. Refer to the section
Configure Ethernet speed and duplex mode.
4. Determine the method for serial port and communication protocol configuration.
You can use the following methods for serial port and communication protocol
configuration.
 Automatically by the communication application of the PMD Controller.
 Manually, refer to the section Configure serial interface and communication
protocol.

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Installation Digi One IAP Ethernet Serial Interface Reference Guide

2.2 Mount the device server

The device server must be installed on a horizontal rail on a vertical wall. You can install
in other positions, but ensure that the cooling airflow through the device server is
adequate. Device server is installed on a zinc-plated rail to EN 50022 (35 mm/7.5 mm or
35 mm /15 mm). Use the end stop clamps to prevent sliding on the rail, especially when
mounted on a vertical rail. Leave at least 50 mm free space above and below the device
server for cabling and for cooling air flow.

> 50 mm

> 50 mm

Figure 3: Mount device server

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Digi One IAP Ethernet Serial Interface Reference Guide Installation

2.3 Install device server in the PMD Controller cabinet

A B

Figure 4: PMD Controller cabinet

The PMD controller cabinet is within an enclosure system rail and a 37 x 7.5 mm DIN
rail. Install the primary device servers on side A and backup device servers on side B.
You can install up to 10 device servers on each side. The name of the device server is
UFCx.y, where x is the PMD Controller number and y is the sequential number. 24 VDC
power supply is wired to the terminal blocks XTA/XTB of the device server, and the
power is distributed to the device servers through 0.4 A fuses. Connect the Ethernet
cables to RJ-45 patch panel of the cabinet. Connect the serial interface of the device
server to the terminal block on the vertical rail on the side of the cabinet. It is a double-
level, spring-cage terminal block of 0.2 – 4 mm2 wires.

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Installation Digi One IAP Ethernet Serial Interface Reference Guide

Figure 5: Device Server in PMD Controller cabinet

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Digi One IAP Ethernet Serial Interface Reference Guide Installation

Figure 6: Device server connection

NOTE! The terminal block has removable bridges connecting the signal ground (5-6)
and cable shield (11-12) to the Protective Earth (PE) in the cabinet. This bridge must be
removed if the grounding is done elsewhere.

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Installation Digi One IAP Ethernet Serial Interface Reference Guide

2.4 About serial interface

The device server has a 9-pin male D-connector and a screw terminal connector for serial
interface signals. The same interface signals coexist in both connectors. Device server has
a Pass Thru mode, which is used by the serial master and the network master to access
the serial slave device. The serial master is connected to the D-connector and the slave is
connected to the screw terminal. As this feature is not used, the Pass Thru switch must
be in Off position. The serial interface is galvanically isolated both from the power
supply and from the Ethernet.

1 5

1 9 6 9
Screw terminal DB-9M connector DIP switches

Figure 7: Serial interface

2.4.1 DB-9 and screw terminal pinouts

The Table 3 describes the different signal-to-pin assignments in the DB-9 connector and
the screw terminal in detail.

Table 3: Screw terminal pinouts

DB-9 pin RS-232 RS-422/485 full- RS-485 Screw
duplex (4-wire) half-duplex (2- terminal
wire)
1 DCD CTS– Not used 9
2 RxD RxD+ RxD+ 6
3 TxD TxD+ TxD+ 3
4 DTR RTS– RTS– 2
5 GND GND GND 5
6 DSR RxD– RxD– 7
7 RTS RTS+ RTS+ 1
8 CTS CTS+ Not used 8
9 NA TxD– TxD– 4

The serial interface type is selected using the DIP switches. The DIP switch 4 connects
the RS-422/485 termination resistor.

ON ON ON

1 2 3 4 1 2 3 4 1 2 3 4

EIA/RS-232 EIA/RS-422/485 Full EIA/RS-485 Half Duplex

Duplex (4-wire) (2-wire)

Figure 8: Serial interface type

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Digi One IAP Ethernet Serial Interface Reference Guide Installation

2.5 Wiring of serial interface

Serial interface cables must be shielded using low capacitance cables designed
specifically for serial data transmission. Even though good shielding provides
reasonable protection against electromagnetic interference, cables must still be routed
away from noise sources wherever possible. Do not lay cables in close proximity to the
transformers, inverters, motors, fluorescent lights, and so on. If the serial interfaces of
both the serial devices are galvanically isolated (as it is in Digi One IAP), the signal
ground and the shield must be grounded to protective earth (PE) at one grounding
point. Two or more grounding points may cause harmful ground loops and interference
to the signals.

2.5.1 RS-232
DIP switch settings
ON

1 2 3 4

Figure 9: RS-232 DIP switch settings

The RS-232 pinout in D-9 connector of the device server is identical to 9-pin serial ports
of the computer. Serial cables of the computer can be used to connect RS-232 devices.
The maximum length of cable for RS-232 is 15 m. However, you can use longer cables
for Digi One IAP. The Table 4 provides information about the maximum length of the
cable that can be used while using a cable with the capacitance less than 40 pF/m
between signal wires and less than 74 pF/m between the signal wire and the shield.

Table 4: RS-232 Cable length

Data rate (kbit/s) Maximum length (m)

< 57.6 30
115.2 24
230.4 12
Terminal block wiring
The Figure 10 illustrates terminal block wiring without hardware handshaking.

Digi One Screw Terminal

IA RealPort terminal block

3 1
TxD RxD
4 2
6 3
RxD TxD
7 4
DSR
5 5
GND GND
8 6 7
CTS
9 8
DCD
1 9
RTS
2 10
DTR
11
12

Figure 10: Terminal block wiring without hardware handshaking

The Figure 11 illustrates terminal block wiring with hardware handshaking.
November 2016 Experion PKS with PMD Controller R900.1 19
Installation Digi One IAP Ethernet Serial Interface Reference Guide

Digi One Screw Terminal

IA RealPort terminal block

3 1
TxD RxD
4 2
6 3
RxD TxD
7 4
DSR
5 5
GND GND
8 6 7
CTS DTR/RTS
9 8
DCD
1 9
RTS
2 10
DTR CTS/DSR
11
12

Figure 11: Terminal block wiring with hardware handshaking

The CTS input of the device server must be connected to the other device's handshake
signal, which is turned on, when the other device is ready to receive data (DTR or RTS).
The DTR output of Digi One IAP is "ON" when the network connection is open and is
able to receive data. This is connected to the other device's handshake signal, which
enables the other device to send data (CTS or DSR).

2.5.2 RS-422/RS-485
Use shielded twisted-pair cable particularly designed for data transmission. The
recommended cables are 0.2–0.3 mm2 stranded (flexible) cable or 0.5 mm2 solid wire
cable. One pair of the cable is used for one signal (TxD+/– and RxD+/–). The "+" lead of
the pair is connected to the "+" connector at both ends, and "–" lead of the pair is
connected to the "–" connector.
The EIA/TIA-485 specification labels the data wires "A" and "B", but usually
manufacturers label their wires "–" and "+". Additionally, separate driver (transmitter)
and receiver leads are labeled as A, B, A', and B'.
The RS-422/485 equivalent of these signals is as follows:
A = TxD– A' = RxD–
B = TxD+ B' = RxD+
The Table 5 provides information about the maximum length of a shielded, low
capacitance cable allowed in a noise-free environment.

Table 5: Low capacitance cable length

Data rate (kbit/s) Maximum length (m)

< 57.6 1200
115.2 900
230.4 400

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Digi One IAP Ethernet Serial Interface Reference Guide Installation

2.5.2.1 RS-422 / 485 4-wire

DIP switch settings
Select the termination resistor with DIP switch 4.
ON: Termination resistor connected
OFF: Termination resistor not connected
ON

1 2 3 4

Figure 12: RS-422/485-4 DIP switch settings

Terminal block wiring
The Figure 13 illustrates wiring when the signal ground lead and the cable shield are
separate.
Digi One Screw Terminal
IA RealPort terminal block

3 1
TxD + RxD +
4 2
TxD – RxD –
6 3
RxD + TxD +
7 4
RxD – TxD –
5 5
GND GND
8 6 7
CTS +
9 8
CTS –
1 9
RTS +
2 10
RTS –
11
12

Figure 13: Wiring when the signal ground lead and the cable shield are separate
If the signal ground and/or cable shield is grounded at the other end of the cable,
remove the related bridge(s) 5-6 and/or 11-12.
The Figure 14 illustrates wiring without a separate signal ground lead.
Digi One Screw Terminal
IA RealPort terminal block

3 1
TxD + RxD +
4 2
TxD – RxD –
6 3
RxD + TxD +
7 4
RxD – TxD –
5 5
GND GND
8 6 7
CTS +
9 8
CTS –
1 9
RTS +
2 10
RTS –
11
12

Figure 14: Wiring without a separate signal ground lead

If the cable shield is grounded at the other end of the cable, remove the bridge 5-6.

2.5.2.2 RS-485 2-wire

DIP switch settings
November 2016 Experion PKS with PMD Controller R900.1 21
Installation Digi One IAP Ethernet Serial Interface Reference Guide

Select the termination resistor with DIP switch 4.

ON: Termination resistor connected
OFF: Termination resistor not connected
ON

1 2 3 4

Figure 15: RS-485-2 DIP switch settings

Terminal block wiring
The Figure 16 illustrates the cable shield grounded at the other end of the cable, with
bridge 5-6 removed.
Digi One Screw Terminal
IA RealPort terminal block

3 1
TxD + TxD/RxD +
4 2
TxD – TxD/RxD –
6 3
RxD +
7 4
RxD –
5 5
GND GND
8 6 7
CTS +
9 8
CTS –
1 9
RTS +
2 10
RTS –
11
12

Figure 16: Wiring with cable shield grounded at the other end of the cable
The Figure 17 illustrates a wiring example, where the other device requires a half-duplex
transmission flow control to turn off its transmitter while the device server is
transmitting.

Digi One Screw Terminal

IA RealPort terminal block

3 1
TxD + TxD/RxD +
4 2
TxD – TxD/RxD –
6 3
RxD +
7 4
RxD –
5 5
GND GND
8 6 7
CTS +
9 8
CTS –
1 9
RTS + + Half duplex
2 10
RTS – – flow control
11
12

Figure 17: Wiring where the device requires half-duplex transmission

Digi One IAP turns the RTS signal ON before it starts transmission and turns it OFF
after the transmission is completed.
Termination resistors

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Digi One IAP Ethernet Serial Interface Reference Guide Installation

The RS-422/RS-485 termination resistor must be connected to the last receiver of the
cable.
The Figure 18 illustrates a RS-422/485 4-wire bus with one master and three slaves.

Figure 18: RS-422/485 4-wire bus with one master and three slaves
The Figure 19 illustrates RS-485 2-wire bus with four nodes.

Figure 19: RS-485 2-wire bus with four nodes

RS-422 / RS-485 bus:
If more than two equipment share the same wire, the cable must be wired using bus
topology as displayed in Figure 20. The maximum length for a stub (branch) of the bus
is 25 cm.

Figure 20: Wired using bus topology

2.6 Ethernet and power supply

Ethernet interface
Connect the Digi One IAP to the patch panel of the System Net switch or to the wall
outlet with an unshielded (UTP) CAT5 Ethernet cable. If there is an Ethernet level
connection to the next device (Ethernet switch), then the status of the red LAN Link LED

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Installation Digi One IAP Ethernet Serial Interface Reference Guide

is off. For more information about Ethernet cabling, refer to the Experion PKS with PMD
Controller Network Planning and Design Guide.

Power input Ethernet Reset button

Figure 21: Power input

Power input
Connect the power supply cable to the power input screw terminal. Use a 0.4 A fuse
with 24 VDC power supply. The green Power LED is ON, when the power is supplied to
the device server.

24 Experion PKS with PMD Controller R900.1 November 2016

3 Configuration

3.1 Configure the IP address

Digi One IAP requires a permanent IP address in order to function properly. Select the
IP address from the System Net address range of "Other Devices". By default, Digi One
IAP retrieves its IP address from the DHCP definitions of the network. However, to
ensure permanent network address settings, the IP address must be configured
manually. The setting for Ethernet speed and duplex mode must be identical in both
Digi One IAP and the Ethernet switch. Modify the settings if necessary. Serial port
settings such as baud rate must be configured in the device server. In addition, if the
serial communication protocol is used, then the parameters must be configured.

NOTE! Note down the MAC address of the device server. You can find the MAC
address on the label of the device driver.

You can configure the IP address using one of the following methods.
 Use the Digi Port Authority-Remote utility program.
 Update the ARP table on the computer and then ping the Digi device (called
ARP-Ping).
 Use set config command from command line.

NOTE! The IP address and the subnet mask can be changed using the web browser. Do
not use this method for IP address configuration. When attached to the network, the
device may obtain a random IP address from the DHCP server. In such case, ARP-Ping
method cannot be used.

3.1.1 Configure the IP address using Digi Port Authority-Remote

The Digi Port Authority-Remote (DPA-Remote) software must be installed using Digi
Access Resource CD on to a Windows computer.
To configure the IP address using DPA-Remote, perform the following steps.
1. Connect the device server to the power supply and the network. Wait until the
device server starts.
2. Start DPA-Remote.
The Digi Port Authority – Remote window appears.
3. Under Discovery Protocol, click ADDP.
4. Click Discover.
Under Discovered Devices, the list of Digi devices connected to the network
appears.
Devices with IP address 0.0.0.0 need IP address. The device server might have a
dynamic IP address assigned by the DHCP server.

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Configuration Digi One IAP Ethernet Serial Interface Reference Guide

5. Verify the MAC address of the discovered device server and select a correct device
for configuration.

6. Select a device from the list, and click Configure. If the device already has an IP
address, the web browser appears. Continue the configuration as described in the
section Configure network addresses using the web browser.
7. If the device has an IP address 0.0.0.0, the Assign IP dialog box appears.

8. In the IP address box, Subnet box, and Gateway box, type the IP address, subnet
mask, and default gateway, and then click OK.
The DPA-Remote configures the settings to the device server.

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3.1.2 Configure the IP Address using ARP-Ping

Configure the IP address using ARP-Ping method by manually updating the computer's
ARP table and then by pinging the Digi device.
To configure the IP address using ARP-Ping, perform the following steps.
1. Open the Command Prompt on a computer that is on the same subnet as the Digi
device.
2. Manually update the computer’s ARP table using the Digi device’s MAC address
and the IP address you want to assign to the Digi device.
For example, arp -s 172.16.102.241 00-40-9d-22-ac-fb
3. Ping the Digi device using the IP address that you assigned.
For example, ping 172.16.102.241
The ping might time out a few times until there is a response from the Digi device.
4. Wait for a few seconds, and then ping the Digi device again.
When the Digi device replies to the ping, it means that the IP address is configured.

NOTE! The subnet mask and gateway addresses must be configured using the web
browser. For more information, refer to the section Configure network addresses
using the web browser.

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Configuration Digi One IAP Ethernet Serial Interface Reference Guide

3.1.3 Configure network addresses using the web browser

If the device driver has an IP address already, then configure the network addresses
using the web browser.
To configure network addresses using the web browser, perform the following steps.
1. Open the web browser.
2. Enter the Digi device IP address in the address bar.
For example, http://172.16.102.241.
The Digi device prompts for user name and password.
3. Type the user name and password.
4. The default user name is root and password is dbps.
5. If the IP address of the device was assigned by DHCP server, then click Network.
6. Select Use the following IP address checkbox.
7. Type the IP address, subnet mask, and default gateway.

NOTE! The default gateway is not necessary for communication inside the device's
subnet, but it is required if you want to access the device server from other subnet.

Leave Name server and Domain boxes blank.

8. Click Apply.

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Digi One IAP Ethernet Serial Interface Reference Guide Configuration

3.2 Configure Ethernet speed and duplex mode

Ensure that both the Digi One IAP and Ethernet switch port settings for the Ethernet
speed and duplex mode are identical. If the duplex mode setting is different at both ends
of the cable, the network might operate properly at low network loads, but the
communication might fail at the higher network loads due to lost or broken network
packets.
The duplex mode can be Half-duplex or Full-duplex.
 Half-duplex: Only one device can send data across the cable at a time. Do not
use this setting in the Experion PKS with PMD Controller system or in the
Alcont EVO system.
 Full-duplex: Both the devices can send data across the cable simultaneously. Use
this setting for the device servers that are connected to the Experion PKS with
PMD Controller system or Alcont EVO system.
Ethernet settings
In Ethernet switches, the default setting for speed and duplex mode is Auto. The speed
and the mode are set automatically when the equipment is started and/or when the
LAN cable is connected. In Digi One IAP, the speed is set automatically. By default, the
duplex mode is set to half-duplex.
To configure Ethernet speed and duplex mode, perform the following steps.
1. Open the Digi One IAP Configuration Management Home page.

2. Under Configuration, click Network.

The Network Configuration page appears.
3. Click Advanced Network Settings.

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Configuration Digi One IAP Ethernet Serial Interface Reference Guide

4. In the Speed list, click 100Mbit.

5. In the Mode list, click Full-duplex.
6. Click Apply.
System Net settings
In System Net switches, all the ports are configured to 100 Mbps full-duplex (FDx)
connection. Digi One IAP must be configured similar to System Net switch settings. The
port settings of the switch must be changed only for devices that do not support fixed
settings.
Settings in other network
If the Ethernet switch port setting is Auto, the default settings of Digi One IAP are
suitable. The switch determines the connection as half-duplex. The half-duplex
operation is sufficient for a serial data transfer, as it does not require much network
bandwidth. If the Ethernet switch port setting is not Auto, the Digi One IAP settings
must be configured similar to the Ethernet switch port settings.

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3.3 Configure serial interface and communication

protocol
The DigiOne IAP serial interface and communication protocol are configured manually
using the web browser. To configure using command line interface through the serial
interface and telnet, refer to the Digi International's documentation.
Digi One IAP recognizes the following serial communication protocols: Modbus RTU,
Modbus ASCII, Rockwell Automation (Allen-Bradley) DF1 full-duplex and half-duplex,
and a couple of Omron protocols. In addition, user-defined protocol can be defined.

NOTE! This guide covers only Modbus RTU and user-defined protocols, as these are
supported by the PMD Controller communication software.

If you do not configure any protocol to the device server, select "Printer" as the serial
device type. In this mode the data flow is "bytes out, bytes in". Bytes or characters
received from the serial interface are sent to the network after a delay (latency) of a few
milliseconds, causing several network packets to be sent for one serial communication
protocol message. When a communication protocol is added to the device server, it can
detect the message structure from the incoming byte stream and transmit the whole
message to the network as one packet. This minimizes the network load and latency
time. Additionally, the device server maintains counters of successful messages, failed
messages, timeouts, and so on for maintenance purposes.
A user-defined protocol means that a starting string (byte or byte sequence) and an
ending string of a message can be entered to the device server. For example, if the
communication protocol consists of text lines ending with carriage return and line feed
characters (CR + LF), the end string consists of these characters. Now the device server
waits for the end of the message to be received from the serial port until it sends the
message to the network. If the protocol uses the ANSI escape character (DLE), it can be
set up in the device server.
To configure the serial interface and communication protocol, perform the following
steps.
1. Open the web browser and type the device server's IP address in the address bar.
For example, http://172.16.102.241
The Digi device prompts for user name and password.
2. Type the user name and password. The default user name is root and the password
is dbps.
3. In the main menu, click Serial Port.
The Select Port Profile page appears.
4. Click one of the following protocols:
 Industrial Automation for Modbus protocol
 User defined protocol
 Printer, if the protocol is unknown by the device server
5. Click Apply.

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Configuration Digi One IAP Ethernet Serial Interface Reference Guide

Industrial Automation
If Industrial Automation is selected as a port profile, Modbus RTU serial slave is the
default choice.
To configure the serial interface and communication protocol using industrial
automation protocol, perform the following steps.
1. Under Configuration, click Serial Ports, then select the port to be configured.
2. Under Port Profile, click Change Profile.
The Select Port Profile page appears.
3. Select Industrial Automation.
4. Click Apply.
5. Under Profile settings, click Change Protocol.
The Select IA Protocol page appears,
6. Select Serial Slave.
7. Select the serial protocol that your device uses to communicate, and then click
Apply.
8. To configure the serial protocol settings, click Modbus RTU Settings, and then
perform the following steps:

i. Do not change the settings of the Forward incoming Modbus/TCP

requests using specified unit addresses boxes.
ii. Clear Override the Modbus unit address on incoming requests with
specified unit address check box.
iii. Click Ignore incoming broadcast requests using unit address 0 option.
iv. Select Enable error responses when unable to reach destination or
requests time out check box.
v. Click Apply.

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9. To configure the network serial protocols, click Modbus/TCP Network Settings, and
then perform the following steps:

i. Select Accept incoming Modbus/TCP connections check box.

ii. In TCP port box, type the TCP port (the default value is 502).
iii. Click Allow and process all incoming requests option.
iv. Click Ignore incoming broadcast requests using unit address 0 option.
v. Select Enable error responses when requests time out check box.
vi. In Character timeout box, type the timeout value. This is the timeout
between bytes until a message is considered as broken. The default value
is 50.
vii. In Message timeout box, type the same timeout value as in the
communication application.

NOTE! The timeout is 1/100 seconds in the communication application,

and milliseconds in the device server.

viii. Select Enable idle timeouts for idle connections check box.
ix. In Idle timeout box, type the timeout value. The timeout value must be
10 seconds more than the regular Modbus request interval.
x. Click Apply.

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Configuration Digi One IAP Ethernet Serial Interface Reference Guide

10. To configure the basic serial settings, click Basic Serial Settings, and then perform
the following steps:

i. In Description box, type the description.

ii. In Baud Rate list, click baud rate.
iii. In Data Bits list, click data bits.
iv. In Parity list, click parity.
v. In Stop Bits list, click stop bits.
vi. If serial port handshake signals are not used, in Flow Control box, click
None. If handshake signals are used, click Hardware.
vii. Click Apply.

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Digi One IAP Ethernet Serial Interface Reference Guide Configuration

User-defined
If Modbus RTU serial slave is not the current profile, then change the current protocol.
To configure serial interface and communication protocol using user-defined protocol,
perform the following steps.
1. In the Serial Port Configuration page, under Profile settings, click Change
Protocol.
The Select IA Protocol page appears,
2. Click My device or PLC uses an IA serial protocol not listed above and may take
advantage of the Custom Protocol option.
3. Click Apply.
The Custom Settings page appears.
4. In Start delimiter box and End delimiter box, type the delimiter value.
The Start delimiter and End delimiter specifies the character patterns that define
beginning and ending of the the protocol messages.

NOTE! The delimiter consists of printable or unprintable characters up to four

characters or bytes. To use an unprintable character, enter the character in
hexadecimal format such as \x03 or \x7E. Predefined characters can be used as
shortcuts including tab (\t), carriage return (\r), or line feed (\n). To specify a
character or byte that changes from request to request such as a protocol address,
checksum, or message identifier use the shortcut '\*'. For example, to specify the 4-
byte sequence DLE ETX with 2 CRC bytes at the end of messages, use
"\x10\x03\*\*".

5. Click Only receive messages from slaves (servers) and distribute to connected
masters (clients) option. This ensures that messages are sent only from the serial
port to the network master.
6. Click Only send messages to slaves (servers) as received from connected masters
(clients) option. This ensures that messages are sent only from the network master to
the serial port.

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Configuration Digi One IAP Ethernet Serial Interface Reference Guide

7. Click Send messages from masters (clients) to slaves (servers) and wait for
responses option. This ensures that the network master sends request messages to
the serial slave, which sends a response message.
8. Select Process ANSI Escape Characters check box, if the protocol uses DLE
characters (10 hexadecimal) as escape characters.
9. Click Apply.
10. Click Advanced Protocol Settings.

11. In Character timeout box, type the timeout value. The timeout value is the timeout
between bytes until a message is considered as broken. The default value is 50.
12. In Message timeout box, type the same timeout value as in the communication
application.

NOTE! The timeout is 1/100 seconds in the communication application and

milliseconds in the device server.

13. In Slave timeout box, type same value as in the message timeout.
14. Click Apply.

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Digi One IAP Ethernet Serial Interface Reference Guide Configuration

3.4 Restore the factory default settings

Power-up the device server by pressing the reset button. Press the reset button
continuously for 20 seconds. When the red diagnostic LED starts blinking in a sequence
of 1-5-1, all configuration settings are cleared and the factory default settings are
restored, and then continue with the device server configuration.

Reset button

Figure 22: Reset button

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Configuration Digi One IAP Ethernet Serial Interface Reference Guide

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4 Troubleshooting

4.1 Troubleshooting methods

You can monitor the Digi One IAP using any of the following methods.
 Monitor the LED indicators on the front panel.
 Monitor the serial port and communication protocol statistics with the DPA–
Remote program or the web browser.
 Monitor network utilization and errors in the device server and the network
switch.
 Measure electrical measurements of the serial interface with the multi-meter and
oscilloscope.

4.1.1 Monitor the LED indicators

For information about LED indicators, refer to the section LED indicators.
Ensure the following:
 Power LED is ON and the LAN Link LED is OFF, indicating that there is a proper
network connection to the switch.
 Diag LED is ON and blinks only when the device is powered up. The boot up
process takes approximately 30 seconds. If steady blinking continues, the device
server does not have an IP address.
 LAN RX LED blinks intermittently even if no data is sent to the serial port, because
the device server receives all broadcast messages from the network.
 LAN RX and the Serial TX LED blinks when the application sends data through the
network to the serial port.
 LAN TX LED blinks as the network protocol acknowledge packets.
 Serial RX and LAN TX LEDs blinks when the application receives data from the
serial port. If the LAN TX LED does not blink, then the device server might not be
connected to the network.
 LAN RX and TX LEDs blinks when the DPA-Remote and the web browser
communicates with the device server. It blinks when the application sends and
receives status monitoring messages.
If the RS-232 hardware handshaking is used, the significance of the handshaking signal
status LEDs are:
 RTS output (Request To Send): the signal is "ON" when the device is capable of
receiving data. It means that there is free space in the input data buffer.
 CTS input (Clear To Send): the signal must be "ON" for the device server to send
data to other equipment.

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Troubleshooting Digi One IAP Ethernet Serial Interface Reference Guide

 DTR output (Data Terminal Ready): the device server turns DTR "ON" when the
application has opened the connection to the device server and is ready for
communication.
 DSR input (Data Set Ready): typically the DTR counterpart, but not required for
handshaking in the device server.
 DCD input (Data Carrier Detect): used only in telephone modem connections.
In the RS-485 half-duplex (2-wire) mode the RTS signal turns ON, and the LED is ON
always when data is transmitted.

4.1.2 Monitor the device server with DPA-Remote

To monitor the device server using DPA-Remote, perform the following steps.
1. Run DPA-Remote.
2. Select the device server from the list of discovered devices (or click Discover to
refresh the list).
3. Click Monitor.
The DPA–Remote monitor window appears.
4. Click the Network Interfaces and Ports tab.
5. Click Select port to display the port statistics. If parity, overrun or framing error is
non-zero, then the port speed, data bits, parity, or stop bit settings are not correct.

NOTE! If a communication protocol is set up to the device server, Industrial

Protocols tab is available. Statistics of the selected protocol is displayed in this tab. If
any error counter is non-zero, check the protocol settings, and correct if there are any
errors.

4.1.3 Monitor the device server with the web browser

Only the network and protocol statistics can be monitored using the web browser. The
serial port statistics cannot be monitored. To monitor protocol statistics, select Device
Information / Industrial Protocols. If any error counter is non-zero, check the protocol
settings, and correct if there are any errors.

4.1.4 Monitor the network operation

Monitor Ethernet switch port operation
To monitor the device server using DPA-Remote, perform the following steps.

NOTE! These instructions are valid only for Hewlett-Packard switches.

1. Connect the Ethernet switch with a web browser.

The Home page lists significant events, such as excessive port errors.
2. Click the Status tab, and then click Port Status.
3. Verify whether the Current mode column settings are identical to the device server's
settings.

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Digi One IAP Ethernet Serial Interface Reference Guide Troubleshooting

NOTE! "100HDx" means 100 Mbps half-duplex and "100FDx" means 100 Mbps full-
duplex.

4. Select Status /Port Counters in the Ethernet switch. Non-zero values in the Errors Rx
column indicate that erroneous network packets are received from that port. The
reason for the erroneous packets is either faulty devices and cables or difference
between the duplex modes.
Monitoring network errors in Digi One IAP
In the device server’s web user interface, click Device Information / Network Protocols.
If the values of the "Bad … received" or "Segments retransmitted" counters are high, it
indicates a problem in network communication. When Digi One IAP does not receive an
acknowledgement to a sent network packet from the communication counterpart, the
packets are transmitted again.

NOTE! The statistics include information about all network traffic including the web
browser interface and DPA-Remote, in addition to data communication with the PMD
Controller.

4.2 Detecting serial communication errors

4.2.1 Typical communication failures
If the receivers do not receive data or receive wrong data, then check the following.
 Check the cables and cabling.
 Check the serial port settings. Check the port error counters with DPA-Remote.
Verify the baud rate, data bits, parity, and stop bit settings.
 Check other equipments like interface card, converter, and so on.
Sometimes, there could be byte-level errors in the communication (Port error counters
are increasing), then check the following.
 Check cable contacts, grounding, and voltage levels.
Sometimes, protocol level errors like checksum error, timeout, and so on occurs in the
communication.
 If the serial line is noisy, then check cable contacts, grounding, and voltage levels.
 Application timeout time to wait for messages is inadequate.
The device server does not send data received from the serial port to the network. Serial
RX LED blinks but LAN TX LED is off.
 Network connection to the device driver is not established. Check the application
error indicators.
 Check serial port settings. Check the port error counters with DPA-Remote. Verify
the baud rate, data bits, parity, and stop bit settings.
 Communication protocol is not compatible with the device server. Check the
protocol statistics with DPA-Remote or web browser.

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Troubleshooting Digi One IAP Ethernet Serial Interface Reference Guide

4.2.2 Typical wiring errors

The typical serial interface wiring errors are provided in the following list.
 Receive and transmit lines are interchanged. That is, connected to the wrong
pin/terminal.
 The "+" and "–" leads of RS-422/485 wiring are interchanged.
 The termination resistor is not connected to the last receiver of the RS-422/RS-485
cable. If the termination is not proper, then the edges of pulses reflects back from
the end of the cable producing interference to the signal. This is harmful, in cases of
long cables and/or high baud rates.
 Check whether there are termination resistors connected on the RS-485 bus and the
signal is attenuated too much.
 There is no "pull-up" (or "fail-safe") circuit connected in any receiver in the RS-
422/485 cable. When no transmitter is active (transmitting), the line is "floating" at
arbitrary signal levels. In most devices the "pull-up" feature exists, at least when the
termination resistor is connected.

4.2.3 Measure electrical noise and signal levels

Use multi-meter to measure voltage, current, and resistance; oscilloscopes to measure
noise and signal levels.
The character format on the serial line is:
 Start bit "0".
 Seven or eight data bits of zeros and ones.
 Parity bit; even parity means that the total number of "1" bits is even, including the
parity. Odd parity means that the number of ones is odd. If the parity is "none",
there is no parity bit at all.
 One or two "1" stop bits.

4.2.3.1 Measure RS-232 signal voltages

Transmit and receive line voltages are measured from the signal wire against the signal
ground. A negative voltage larger than – 3 V represents bit "1" and a positive voltage
larger than + 3 V represents bit "0". In the idle state, when data is not transmitted, the line
is in "1" state (negative voltage).

4.2.3.2 Measure RS-422/485 signal voltages

Measure the voltage from RxD+ wire to RxD– wire (or from TxD+ to TxD–). A positive
voltage between the wires indicates bit "1" and a negative voltage indicates bit "0". As per
the standard, the voltage range must be more than 3 volts (± 1.5 V) and can be as high as 6
volts (± 3 V). When there is no data transmission, there must be a steady, positive voltage.
The receiver has a pull-up or fail-safe circuit, which maintains the line in a stable state. In
Digi One IAP receiver, the steady voltage is +0.2 volts, but can be higher in other devices.
When the equipment starts sending signals, the transmitter is turned on and the voltage
increases to level 1 between the wires. Later, the voltage between the wires alternates
between positive and negative voltage, where a voltage crossing the zero level indicates
the transition between 0 and 1 bits. When the start bit is 0, the first bit of each byte has a
negative voltage.
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Digi One IAP Ethernet Serial Interface Reference Guide Troubleshooting

NOTE! The voltage between + and – leads is significant, not the voltage between the
signal wire and the signal ground. As per the standard, the voltage between the signal
lead and signal ground must be within the range of -7 V to +12 V. If the edge of the pulse
is sharp or if it peaks high, then either the termination is missing or the contact is loose.

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