Rack Installation Guide

Steelhead Series xx00, xx10, xx20, xx50

and Interceptor Systems
© 2009 Riverbed Technology, Incorporated. All rights reserved.

Riverbed Technology, Riverbed, Steelhead, RiOS, Interceptor and the Riverbed logo are trademarks or registered
trademarks of Riverbed Technology, Inc. All other trademarks used or mentioned herein belong to their respective
owners.
The content of this manual is furnished on a RESTRICTED basis and is subject to change
without notice and should not be construed as a commitment by Riverbed Technology,
Incorporated. Use, duplication, or disclosure by the U.S. Government is subject to restrictions
set forth in Subparagraphs (c) (1) and (2) of the Commercial Computer Software Restricted
Rights at 48 CFR 52.227-19, as applicable. Riverbed Technology, Incorporated assumes no
responsibility or liability for any errors or inaccuracies that may appear in this book.

Riverbed Technology
199 Fremont Street
San Francisco, CA 94105

Phone: 415.247.8800
Fax: 415.247.8801 Part Number
Web: http://www.riverbed.com 712-00010-06
Rack Installation Guide

These instructions describe how to install series 250, 550, 1050, 2050, 5050, 6050; models 3000, 3010, 5000,
5010; and models 3020, 3520, 5520, 6020, 6120, 9200 in a standard Telco-type rack. It contains the following
sections:
‹ “Overview,” next
‹ “Rack Installation Guidelines” on page 4
‹ “Required Tools and Equipment” on page 5
‹ “Mounting Series 250 and 550 to a Rack” on page 5
‹ “Mounting Series 1050 and 2050 to a Rack” on page 6
‹ “Mounting Series 5050 and 6050 to a Rack” on page 13
‹ “Mounting Models 3000, 3010, 5000, and 5010 to a Rack” on page 17
‹ “Mounting Models 3020, 3520, 5520, 6020, 6120, and 9200 to a Rack” on page 19

CAUTION: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack.

IMPORTANT: Model 50, 100, 200, 250, 300, and 550 systems are designed for the desktop. If you install these systems
in a rack do not place objects on top of the system; it causes restricted airflow and can damage the system.

NOTE: For rack installation instructions describing 520, 1020, 1520, and 2020 systems, see the documentation enclosed
with these products. The documentation enclosed with 1U xx20 systems describes how to standard or center mount to
a two-post rack or standard mount to a four-post rack.

NOTE: 1U xx10 systems are equipped with pre-installed rails, use standard installation procedures to install these
systems in a rack.

RACK INSTALLATION GUIDE 3

Overview
Depending on your order, some systems require that the inner rails be attached to the chassis before they can be
installed in a rack.

Square-Hole Post Adaptor

Rack cabinets can have square or circular holes in the vertical posts. If necessary, to accommodate standard
screws you can convert the square post-holes to circular holes using the included square-hole post adaptors.

To convert a square post-hole to fit a standard screw

‹ Press together the top and bottom of the square post-hole adaptor and push it into the square hole on
the rack post.
Figure 1. Installing Square Post-Hole Adaptor

Short Rack Adaptors

Your system ships with standard brackets for racks with a depth of 28 to 33 inches (71.1 to 83.8 cm). Short
rack adaptors are provided to accommodate racks with a shorter rack depth. The short rack adaptors fit
racks with a depth of 17 to 28 inches (43.2 to 71.1 cm). For information on installing short rack adaptors, see
“To mount the short rack adaptors to the outer rails” on page 22.

Rack Installation Guidelines

Prior to installing the system in a rack, adhere to the following rack installation guidelines:
‹ Installing components in a rack without the front and side stabilizers can cause the rack to tip over.
Always install rack stabilizers before you install components in a rack.
‹ Make sure the rack is properly secured to the floor or ceiling.
‹ Always load the rack from the bottom up. Load the heaviest component in the rack first.
‹ You must leave at least 1U of vertical space between each system installed in a rack.
‹ Ensure that there is adequate airflow in the rack. Improper installation or restricted airflow can
damage the equipment.

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‹ The rack cannot have solid or restricted airflow doors. You must use a mesh door on the front and back
of the rack or remove the doors to ensure adequate airflow to the system.
‹ The system produces front-to-back cooling airflow that requires an unobstructed airflow to the fan
housing. Do not mount the system near other electronic devices that produce back-to-front airflow.
‹ The rack width and depth must allow for proper serviceability and cable management.
‹ Make sure the rack is level and stable before pulling a component out of the rack.
‹ Do not move racks by yourself; a minimum of two people are needed to move a rack.

Required Tools and Equipment

You need the following tools and equipment to mount the system to a rack:
‹ A standard Telco-type rack
‹ A standard Phillips-head screwdriver
‹ The enclosed screw-kit
‹ The enclosed short rack adaptors (if needed)
‹ The enclosed square post-hole converters (if needed)
‹ The enclosed brackets for mounting the Series 250 and 550 (if needed)

If your system is missing any components please contact Riverbed Technical Support for replacement parts
at http://www.riverbed.com.

Mounting Series 250 and 550 to a Rack

The following section describes how to install a Series 250 or 550 system in a rack.

IMPORTANT: Series 250 and 550 systems are designed for the desktop. If you install these systems in a rack do not
place objects on top of the system; it causes restricted airflow and can damage the system.

To install mounting brackets to the system

1. Carefully lift the system out of the shipping carton.

RACK INSTALLATION GUIDE 5

 2. To install the mounting brackets, use the included screw kit to secure the brackets onto the sides of the
chassis (at the front of the system) using three screws on each side.
Figure 1-1. Installing Brackets to the Desktop System

3. Slide the system into the rack until the front is flush against the rack posts. The Series 250 and 550 must
be installed in a front mount.

4. Insert and tighten the rack post screws on each side of the system.

Mounting Series 1050 and 2050 to a Rack

The following section describes how to install a Series 1050 and 2050 system in a four or two-post rack. It
includes the following sections:
‹ “To open the bezel on Series 1050 and 2050 systems,” next
‹ “Mounting the System to a Four-Post Rack” on page 7
‹ “Mounting the System to a Two-Post Rack” on page 10

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To open the bezel on Series 1050 and 2050 systems
‹ To open the bezel firmly press in the buttons on each side of the bezel and slide it towards you. The
bezel remains attached to the system on hinges.
Figure 2. Opening the Bezel on Series 1050 and 2050 Systems

Mounting the System to a Four-Post Rack

The Series 1050 and 2050 ship with rails pre-installed to the chassis for mounting to a four-post rack. The
following section describes how to mount a 1050 and 2050 system to a four-post rack.

1. To detach the outer rails, slide the outer rail to the end of the system and engage the release latches. The
right release latch must be pushed down and the left release latch must be pushed up.

RACK INSTALLATION GUIDE 7

 2. Pull the outer rail completely off the system.
Figure 3. Detaching the Outer Rails

3. If needed, attach the brackets to the outer rails with the included screw set.
Figure 4. Attaching Brackets to Outer Rails

4. To adjust the length of the outer rails to fit the distance between your rack posts, loosen the screws on
the longer rear bracket of the outer rails. You can tighten and secure the bracket screws after you have
affixed the outer rails to the rack posts.

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 5. Install the outer rails to the rack posts.
Figure 5. Attaching the Outer Rails to the Rack

6. Slide the ball bearing retainer on the inside of the outer rail to the foremost position.
Figure 6. Sliding the Ball Bearing Retainer to the Foremost Position

RACK INSTALLATION GUIDE 9

CAUTION: The ball bearing retainer on the outer rail must be returned to the foremost position in order to connect
with the inner rail on the chassis. The bearings may fall off if the ball bearing retainer is not pushed forward.

7. Slide the inner rails into the outer rails, pushing the system into the rack.
Figure 7. Sliding the System into the Rack

To operate the rails

1. To pull out the system from the rack without removing it, pull it until it stops.

2. To remove the system from the rack, pull until the outer rail release latch pictured in “Detaching the
Outer Rails” on page 8, is visible.

Mounting the System to a Two-Post Rack

The Series 1050 and 2050 can be mounted to a two-post rack in the center-mount position. The following
section describes how to remove the pre-installed four-post rails and install the two-post brackets for
installation in a two-post rack.

1. If the system is already installed in a rack, remove the system from the rack.

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 2. To detach the outer rails, slide the outer rail to the end of the system, push the release latch towards the
front of the system, and pull the outer rail completely off the system.
Figure 8. Detaching the Outer Rails

3. To remove the inner rail, unscrew the three screws on each side of the chassis.
Figure 9. Removing Inner Rail Securing Screws

RACK INSTALLATION GUIDE 11

 4. Attach the first bracket to the chassis with the three included screws.
Figure 10. Attaching Two-post Center-mount Brackets

5. Slide the second bracket onto the pegs of the first bracket by placing the second bracket over the first
bracket at the widest opening then slide towards the narrower part to secure.
Figure 11. Attaching Second Bracket to First Bracket

6. Repeat steps 4 and 5 on the other side of the chassis.

7. Center-mount the system on a two-post rack.

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Mounting Series 5050 and 6050 to a Rack
The Series 5050 and 6050 ship with rails pre-installed to the chassis for mounting to a four-post rack. The
following section describes how to install a 5050 and 6050 system in a four-post rack.

CAUTION: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack.

CAUTION: 3U systems weigh from 59-71 lbs. (26-33 kg). A minimum of two people is required to move a 3U system.
Lift the system using both hands and with your knees bent.

NOTE: The outer rails are not required to install the system in a shelving unit. Remove the outer rails before attempting
to install the Series 5050 and 6050 in a shelving unit.

‹ Unplug the AC power cords.

‹ Remove all external devices and connectors.

IMPORTANT: If your rack has square holes, use the included square-hole post adaptors. For more information, see
“Square-Hole Post Adaptor” on page 4.

To detach the outer rails from the inner rails

1. To detach the outer rails, slide the outer rail to the end of the system, pull the outer rail release tab
towards the front of the system and pull the outer rail completely away from the system.
Figure 12. Releasing the Outer Rail

RACK INSTALLATION GUIDE 13

To adjust the length of the outer rails

1. To adjust the length of the outer rails to fit the distance between your rack posts, loosen the screws on
the longer rear bracket of the outer rails. You can tighten and secure the bracket screws after you have
affixed the outer rails to the rack posts.

IMPORTANT: In some environments the bracket screws cannot be reached after the rails have been installed. In this
case the length of the outer rails should be adjusted and secured before mounting the outer rails into the rack.

Figure 13. Adjusting Length of the Outer Rails

NOTE: The screws on the front bracket are pre-adjusted, do not loosen those screws.

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To install the outer rails to a rack

After you have detached the outer rails from the inner rails on the chassis and adjusted the length of the
outer rails to fit your rack posts, you are ready to install the outer rail assemblies to the rack.

1. Install the outer rails to the rack posts with the included screw set.
Figure 14. Attaching the Outer Rails to the Rack

IMPORTANT: The sliding part of the outer rails should not be extended when inserting or removing the system.

RACK INSTALLATION GUIDE 15

To mount the system on a rack

1. With two people lifting the system, gently slide the inner rails into the outer rails until you get to a hard
stop.

IMPORTANT: The inner and outer rails must meet precisely and the system must be held level to join the
rails. The sliding part of outer rails should not be extended when joining the inner and outer rails.

2. When the system has reached a hard stop, pull the release tabs on both of the inner rails and push the
unit all the way into the rack.
Figure 15. Sliding the System into the Rack and Pulling the Inner Rail Release Tab

To operate the rails

1. To pull out the system from the rack without removing it, pull it until it stops.

2. To push the system back into the rack, use the inner rail release tab pictured above in “Sliding the
System into the Rack and Pulling the Inner Rail Release Tab”.

3. To remove the system from the rack, pull until the outer rail release tab pictured in “Releasing the Outer
Rail” on page 13, is visible.

CAUTION: Use caution when the system is mounted in a rack and the outer rails are extended, do not place objects or
additional weight on the system.

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Mounting Models 3000, 3010, 5000, and 5010 to a Rack
The following section describes how to install a 3U system, models 3000, 3010, 5000, and 5010, to a four-post
rack. You must use a four-post rack for 3U systems.

CAUTION: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack.

To mount the system to a rack

1. Carefully lift the system out of the shipping carton.

CAUTION: 3U systems weigh from 59-71 lbs. (26-33 kg). A minimum of two people is required to move a 3U system.
Lift the system using both hands and with your knees bent.

2. To remove the outer rails from the chassis, slide the rail back until the lock button is exposed.
Figure 16. Removing the Outer Rails from the Chassis

3. Press in the lock button on each side of the rail.

Figure 17. Removing the Outer Rails from the Chassis

4. Continue to slide the outer rail until it is removed from the chassis.

5. Choose a location on the rack that provides adequate airflow for the fans.

RACK INSTALLATION GUIDE 17

 6. Adjust the rear bracket on the left and right rails to fit your rack: unscrew the lock screws, adjust the
length, and insert and tighten the screws.

7. On the front and rear of the rack, insert two screws on the each side of the rack. Do not tighten the
screws.
Figure 18. Mounting the Rail Hardware onto the Front and Rear of the Rack

8. Place the left and right outer rails onto the front and rear of the rack and tighten the screws.

9. Carefully lift the system (with both knees bent) and insert the chassis-rail track into the rack-rail track.
Figure 19. Mounting the System into the Outer Rails

10. Slide the system into the rack until it is flush against the rack post.

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11. Insert and tighten the screws on each side of the system.
Figure 20. Securing the System to the Rack

Mounting Models 3020, 3520, 5520, 6020, 6120, and 9200 to a

Rack
The following section describes how to install a 3U system, models 3020, 3520, 5520, 6020, and 9200, to a
four-post rack. You must use a four-post rack for 3U systems.

CAUTION: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack.

You must install the inner rails to the chassis before you install the outer rails and mount the system to a
rack. Before installing the inner rails to the chassis:
‹ Unplug the AC power cords.
‹ Remove all external devices and connectors.

To mount the inner rails to the chassis

1. In each rail assembly, locate the inner rail and the outer rail.

RACK INSTALLATION GUIDE 19

 2. Press the locking tab to release the inner rail from its locking position and pull out the inner rail from
the rail assembly. The inner rails are installed on the chassis and the outer rails are installed on the rack.
Figure 21. Releasing the Inner Rail

3. Locate the five rail buttons on each side of the chassis and the five corresponding holes on each of the
inner rails. (One end of the hole is larger than the other end of the hole.)
Figure 22. Locating the Five Chassis Buttons and Rail Holes

4. Align the larger end of each hole against its corresponding button. To place the rail on the chassis, push
the rail holes into their corresponding chassis buttons.

5. After the rail is placed on the chassis, pull the rail forward until the rail buttons lock into the small ends
of the corresponding holes.

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 6. Secure the rail to the chassis with a screw. Repeat the above steps to install the other rail on the chassis.
Figure 23. Securing the Rail to the Chassis

Mounting the Outer Rails to a Rack

After you have installed the inner rails on the chassis, you are ready to install the outer rail assemblies to
the rack.

The system ships with the following equipment to accommodate different rack depths:
‹ Standard Brackets. For rack depths of 28 to 33 inches (71.1 to 83.8 cm)
‹ Short Rack Adaptors. For rack depths of 17 to 28 inches (43.2 to 71.1 cm)

IMPORTANT: The system produces front-to-back cooling airflow that requires an unobstructed airflow to the fan
housing. Do not mount the system near other electronic devices that produce back-to-front airflow.

To mount standard brackets to the outer rails

1. In the package, locate a pair of front (short) and rear (long) brackets. The brackets are marked with Up/
Front arrows (front) and Up/Rear arrows (rear).

RACK INSTALLATION GUIDE 21

 2. Secure the front (short) bracket (marked with the Up/Front arrows) to the outer rail with two screws.
Figure 24. Securing Brackets to the Outer Rail

3. Locate the two buttons on the outer rail and attach the rear (long) bracket to it by sliding the opening of
the rear rail through the button.

4. Measure the depth of your four-post rack and adjust the length of the rails accordingly.

5. Repeat the steps to install the other outer rail to the chassis.

To mount the short rack adaptors to the outer rails

1. Slide the standard bracket forward so that the larger end of the hole is aligned with the rail button and
pull the bracket off the rail. (One end of the hole is larger than the other end.)
Figure 25. Removing the Standard Bracket

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 2. Align the larger end of the hole on the short rack adaptor with the rail button.
Figure 26. Aligning the Short Rack Adaptor

3. Place the short rack adaptor on to the rail and push it backward until the rail button locks into the small
end of the hole.
Figure 27. Installing the Short Rack Bracket onto the Rail

4. Reposition the bracket so that it is the correct depth to fit your rack.

5. Repeat the steps to install the other short rack adaptor.

RACK INSTALLATION GUIDE 23

To mount the system on a rack

1. Secure both outer rail assemblies to the rack with the screws and washers.
Figure 28. Securing Outer Rails

2. After the rail assemblies are securely installed to the rack, slide the system into the assemblies.

CAUTION: 3U systems weigh from 59-71 lbs. (26-33 kg). A minimum of two people is required to move a 3U system.
Lift the system using both hands and with your knees bent.

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NOTE: The system might not slide into the rack smoothly or easily when installed the first time. Some adjustment to
the slide assemblies might be needed for easy installation.

Figure 29. Sliding the System on to the Four-Post Rack

RACK INSTALLATION GUIDE 25

 3. Secure the system to the rack by tightening the screws on the front sides of the chassis.
Figure 30. Securing the System to the Rack

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