Organization Changes

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Ijazah Sarjana Muda Pendidikan

(USM)

Ijazah Sarjana Pendidikan


(Pengurusan Pendidikan) UMS

Ijazah Doktor Falsafah (Ph.D)


Pengurusan Pendidikan (UMS)

Sejarah Perkhidmatan
4 Types of Organizational Change

Many organizations must change and evolve to stay ahead of the competition
and keep up with technological advances.

Most companies implement these types of changes to meet profitability


goals. While many external factors impact organizational change, planned and
unplanned internal organizational changes are also a major part of the
process.

There are four main types of organizational changes that could affect your
company or your role within it.
Structural Changes
The majority of organizational changes can be considered structural changes.

These types of changes typically impact how a company is run, from the
traditional top-down hierarchy.

Some examples of these types of changes include the implementation of a


new.

Other structural changes include any changes to the company's hierarchy of


authority and company-wide administrative procedures.

Structural changes can also be considered transformational changes.


Strategic Changes
When a company must drastically adapt to external factors, it may undergo a
major strategic change.

Strategic organizational changes are usually quite transformative, as they


typically include major adjustments or complete upheavals of the current way
the company operates.

For example, when a company changes its fundamental approach of doing


business, such as changing from an in-person retail environment to a heavy
web presence, it is considered a strategic change. Other strategic changes
include changing the target market, level of global activity and long-time
partnerships.
People Changes
People changes can be large-scale or incremental.

Large-scale people changes include replacing the top executives with new
employees in order to change the entire company culture.

Smaller-scale or incremental people changes may include sending


management personnel to team-building workshops and classes.

People changes may be planned or unplanned, and they can impact the
overall employee attitudes, behaviors and performances.
Process Changes
Process changes are usually an attempt to improve overall workflow
efficiency and productivity. They may include implementing technology
changes, such as robotics in manufacturing, or requiring sales teams to begin
documenting and reporting activities in a new way.

Another example of this type of change is when a grocery store chain


implements self-scanning checkout counters to improve customer processing
times.

Companies that implement these types of changes are more successful when
the new process is proposed to employee focus groups, is carefully thought
out, is tested in beta groups and is rolled out in stages or phases.
TA
ha
Dr. Roslee Talip
Fakulti Psikologi & Pendidikan
Universiti Malaysia Sabah

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