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MPP A2.1
MPP A2.1
Introduction
1 Executive Summary....................................................................................................................... 3
3 Marketing objectives:.................................................................................................................... 9
4 Marketing Strategy........................................................................................................................ 9
4.1 Targeting:............................................................................................................................. 11
4.2 Positioning............................................................................................................................ 11
5 Action programs:......................................................................................................................... 12
5.1 Product................................................................................................................................. 12
5.2 Price..................................................................................................................................... 14
5.3 Place..................................................................................................................................... 14
5.4 Promotion............................................................................................................................. 15
5.5 People................................................................................................................................... 15
5.7 Process................................................................................................................................. 16
7 Media Budget............................................................................................................................... 19
8 Detail Budget............................................................................................................................... 20
10 Evaluation:............................................................................................................................... 22
10.2 Qualitative:........................................................................................................................... 23
Conclusion
Appendix
Reference List
Introduction
The company manufactures and distributes soy sauce, fish sauce, dipping sauce, chili
sauce, instant noodles, instant porridge, instant coffee, instant cereals, packaged
beverages, and beer. The company has extended its product portfolio, sales staff, and
local distribution networks to become the market leader in Vietnam for branded food
and drinks. (Chiến lược kinh doanh và các sản phẩm của tập đoàn Masan, 2022).
In 2016, Masan was ranked seventh among the fifty most valuable brands in Vietnam
and second in the consumer products sector. In addition, Masan Group's net income in
2015 exceeded 30 trillion VND, a 90 percent increase over the previous year. The
market value of Massan Group was around $2.4 billion or 51 trillion Vietnamese
Dong as of June 2016. It is anticipated that the Masan Group's revenue will reach
VND 47,000 billion in 2018, a 20 percent increase over 2017. The expected market
capitalization of Masan in 2020 is 10 percent of the total value. Vietnam's domestic
value is anticipated to exceed $20 billion US dollars. This marketing strategy was
created to assist Masan Consumer in producing and selling a new product, nutritious
instant noodles.
4. Patriotic spirit
2. Characteristics of leadership
2. Teamwork
6. Trust, commitment.
([Giới thiệu Masan Group] Quá trình hình thành và phát triển của Masan, 2021)
In the field of instant noodles, Masan Consumer is placed second. Particularly, Masan
Consumer is rising significantly, with their output increasing from 21,6% in 2018 to
27,2% in 2019. (first nine months of 2020) Volume and selling price has grown due to
the company's constant development of premium instant noodle products. Masan
Consumer intends to expand and dominate this market perpetually. The public would
gain from supporting the production of non-fried, non-toxic, and non-hazardous instant
noodles when customers are more concerned with the quality of their health products
rather than the price. The new noodle product will conform to the company's beliefs and
brand positioning while also providing a solution for clients seeking to reduce their
calorie and fat intake. (BizHub, 2020)
2.1 Masan BCG Matrix
2.2 Masan SWOT Analysis
Strengths Weaknesses
By the end of the year 2022, increase impressions on social media among the new
target groups by 30 percent.
Establish alliances with three new industry influencers before the end of the year
and provide discount coupons for their following.
By the end of 2022, increase the number of trial users for the new product to
3,000,000.
4 Marketing Strategy
Masan Segmentation:
4.1 Targeting:
In addition to penetrating the low-cost instant noodle industry, Masan must develop and
expand its intermediate and premium sectors. Currently, Masan is thriving in this market
segment. To increase clientele for these industries, the new product marketing campaign
for Masan can be divided into two distinct approaches. Masan must first get its midrange
products closer to clients in the market for inexpensive instant noodles. Masan can attract
many consumers from the low-price category by offering a variety of noodle flavors and
using marketing methods such as slashing prices and running promotions (e.g., buying
new product noodles to win prizes) – something that Masan has seldom done.
4.2 Positioning
Using Masan's Omachi, also known as Differentiated (Segmented) Marketing, I will
target specialized market niches with tailored offers for each segment. This enables us to
expand our consumer base, sales, earnings, and profits. Focusing on many objectives
increases expenses since we must use techniques such as offering various products and
generating marketing messages for consumers. Due to its diverse consumer, Masan's
sales potential will rise if it chooses unique marketing strategies. Customers will pick our
items if they meet their requirements, increasing our income and customer happiness. If
Masan opts for independent marketing, the firm will be compelled to stress quality and
service to retail consumers. In addition, the business will have to compete directly with
other low-priced product providers, which may provide challenges. As a result, Masan
must rely on marketing to promote quality and value to discriminating customers and be
meticulous in product development. (Acecookvietnam.vn., 2022)
5 Action programs:
5.1 Product
Levels of product
Masan Omachi instant noodles place a premium on its clients' health and nutrition, as
seen by the nutrient-rich products it produces, such as Omachi Beef Stew Sauce
Flavored, Omachi pasta, and Omachi sour and spicy shrimp. With Omachi's potato
noodles and the slogan "very tasty without the fear of heat," customers may be able to
enjoy a quick dinner without compromising their health. The price may be a little steep
for many professionals and students, but they are nutritious and give you more energy
throughout the day. There is a new choice for healthy noodles, which consists of toasted
noodles instead of frying in oil to preserve nutrients and minimize fat. The business
anticipates the product as successful and popular as its predecessors.
Actual Product
- Characteristics: the noodles are soft and firm, with a gorgeous golden hue, and are
mixed with a distinctive, robust sauce. All of the components are natural. Chemicals,
chemicals, and preservatives are entirely omitted from the manufacturing process.
Omachi delivers sufficient protein, starch, and energy to its customers.
- Design: The net weight of an Omachi product may vary from 75g to 113g, and it is
typically packaged in carton boxes holding around 30 units.
- Slogan and logo design: The packaging of Omachi products will include a simulated
representation of the product once it has been suitably prepared with additional
ingredients, along with the slogan "Yummy potato strands - Very tasty without the fear of
heat!" The five-star emblem of Masan represents the company's aspiration to provide a
world-famous product of superior quality. For the new product, healthy instant noodles,
the classic Masan packaging, the five-star emblem, and a virtual product image will be
kept after being wholly prepared with extra ingredients. The wording emphasizing baking
instead of frying will be bold and widely presented to highlight the most apparent
distinction between the new and old goods. Consequently, Masan may be able to attract
more clients.
Product enhancement
Masan released Omachi canned foods, including real sausage, in 2017 to make it easier
for customers to enjoy Omachi products, which is considered a critical step in bringing
Masan closer to their competitors in the instant noodles sector. Masan will sometimes set
up kiosks inside shopping malls or supermarkets to provide customers free Omachi
samples or to play games for the chance to win Omachi packages as prizes. Masan will
continue to employ this method to spark people's curiosity about the new healthy instant
noodle.
5.2 Price
According to Bachhoaxanh, Omachi offers four essential product lines based on customer
preferences; the introductory price for the crucial products packaged in plastic wrap is
8,400 VND. Masan also used the product line pricing strategy to establish price points for
various products based on cost differences and superior attributes, such as real meat or
convenient packaging. Items in a bowl-shaped box cost 10.600 VND, while cartons with
meat cost 18.300 yen. Masan implements product-bundle pricing in addition to product
line pricing. Low-cost six-pack bundles and 12- to 30-box cartons are available. (Mì
Omachi chính hãng giá tốt tại BachhoaXANH.com, 2022) This strategy is very profitable
for Masan since selling many things in a single bundle leads to a more significant early
return on client acquisition expenditures. The packed instant noodles will cost 13,000
VND, and the bowl-shaped box will cost 22,000 VND.
5.3 Place
Supermarkets, food shops in local markets, and convenience stores make up the majority
of distribution channels. Masan Potato Noodles are currently distributed to over 600,000
locations through 100 distributors in Vietnam. Each geographic region has a distinct
Business Office (in Hanoi, Da Nang, Can Tho, and Ho Chi Minh City). Additionally,
Masan Food distributes its noodles to grocery stores and department stores with great
care. Instant Masan Noodles are available at the entry and in the promotion zone. In
addition, they are featured prominently on instant noodle shelves. Instant Noodles are
supplied via many channels due to their extensive client base. Similar to quick noodles, it
is practical. Due to its ubiquitous availability, Instant Noodles are sometimes described as
Vietnam's most popular and affordable fast food. Again, this proves the product's
tremendous appeal. (Masangroup, 2022)
5.4 Promotion
o Several television stations, including VTV, HTV, HN, VTC, etc. There were
advertisements on the radio, newspapers and magazines, and in-shop flyers.
Promotions include My Linh, Bich Phuong, and Phan Anh, among others.
o A kind of outdoor advertising is billboards.
o Buy one item and get ten free when purchasing special bundles. Buy ten packs and
get a discount; purchase 30 packs in a box and receive a discount.
o The company's website, shopping and supermarket websites, and social media are
all instances of internet marketing (Facebook, Instagram, Tiktok, etc.).
Masan lacks a distinctively original marketing plan, but it combines many tactics
concurrently, allowing it to expand substantially quicker with less effort and save time.
Incorporating prominent celebrities into advertising is also a brilliant move by the
company since it draws a demographic interested in and follows entertainment every day.
To promote the new products, the company must continue to apply similar marketing
methods. Masan may concentrate on internet marketing to reach the most current
clientele, including clients aged 18 to 40, social media users, and those interested in
fashionable products.
5.5 People
The current stable position of Masan owes in large part to its motivated, devoted, and
creative staff; they are highly skilled experts. According to the official website of Masan,
training, and development programs have been developed for a variety of positions inside
the company. In addition, morning coffee is a component of a sequence of activities
designed to aid workers' learning. (masanjobs.com). To cultivate a comprehensive,
professional, and long-term dedication to the company's objectives, Masan is always
committed to a consistent policy and a range of staff incentives. This perspective enables
Masan to have an abundance of people resources, consistently satisfy growth targets, and
contribute to the company's success (innovation.haymora.com., 2018)
5.6 Physical evidence
The rounded form of the letters O, a, c, and I represent the freshest potatoes as the
primary source of potatoes. The circle is made out of five stars, which reflect the five-star
category and the product's desire to span all five continents.
To emphasize the importance of Omachi noodles, the words "Potato Noodles" appear
beside the name Omachi on each package. This strategy captivates clients with its unique
characteristics and earns their confidence. (Chiến lược kinh doanh và các sản phẩm của
tập đoàn Masan, 2022)
5.7 Process
With corporate headquarters in Hanoi, Da Nang, Can Tho, and Ho Chi Minh City, Masan
Food established a network of more than one hundred distribution agents across Vietnam.
Masan is processed in several different methods. However, the great majority are
wholesalers. Omachi contacts many wholesalers whose goal is to sell to retailers,
including convenience stores, grocery stores, and supermarkets. Lastly, retail enterprises
give products to customers. (Masanconsumer.com, 2022)
Three weeks
Prepare staff to sample new
(1/10/2022 –
items at booths.
22/10/2022 10.000.000
6 Controls
Evaluation allows us to determine whether or not a marketing approach is successful.
There are several methods for assessing a marketing strategy; however (Elizabeth Smith,
2018) asserts that marketing strategies may be evaluated in three ways.
Masan, for example, may monitor sales patterns and profitability. Utilize sales before,
during, and after a marketing effort to evaluate its success. Masan may also measure sales
patterns by monitoring specific numbers.
Second, asking the client directly is one of the simplest methods to assess the
performance of a marketing approach. In accordance with the product marketing plan,
Masan should conduct customer surveys to get their opinions and ideas.
Masan can also monitor its progression. Masan must determine detailed sales statistics
when designing a marketing plan. Then, to determine if the marketing campaign was
successful, compare actual sales to anticipated ones.
Task 2: Media plan
7 Media Budget
Media Action Plan Timeline Budget
- Age range: 18 to 30
- Gender: All gender
Reach: 25.000 people per day
Long: 15 second
Social platforms (Facebook, Instagram,
Tiktok)
Target audience: -
8 Detail Budget
No. Categories Total Notes
1. Booking 60.000.000
PR and Social 10.000.000 PR for products: 5 news seeding
Booking Digital Products Channel: 25 posts
10 Evaluation:
10.1 Quantitative criteria
In a media plan, consideration of reach and frequency is vital. Reach is the number of
people exposed to the campaign within a specific period. Frequency refers to the
number of times a client will be exposed to the advertising over the campaign's
length.
Reach
o Short viral video: 750,000
o The image on buses: 90,000
o Post and video: 600,000
Frequency
o Short viral video: 7 times(one person)
o The image on buses: 120 times (one person)
o Post and video: 7 times (one person)
Sales
o Before: 2.000.000 products
o During: 7.000.000 products
o After: 5.000.000 products
10.2 Qualitative:
Qualitative data offer responses to questions like "What is the added value?" "Who was at
fault?" and "When did this occur?" Qualitative data are obtained by direct or participant
observation, interviews, focus groups, case studies, and written materials. Pattern
examination, comparison and contrast, and analysis components of qualitative data
analysis. As with grounded theory or other qualitative analytic approaches, the research
will likely include detecting themes, coding, grouping similar data, and condensing data
into meaningful and relevant points (Patton, 2002).
To enhance future advertising, I will do research and conduct interviews with consumers
to evaluate the company's marketing experience. I'd want to ask the client how they felt
when the company remembered the campaign and how many people knew it. In addition,
I would like to know whether the commercials are acceptable, worth the cost, and
successful at attracting their attention.
Conclusion
PEST analysis
According to Fitch Solution Group (2020), Vietnam's political risk factors score 83 out of
100, indicating stability in the foreseeable future. This shows political stability in the
future. As a result of steady leadership, Vietnam's economy, employment rate, and
exports are rising. Masan's production and exports stay unstable regarding Vietnam's
political climate. Russia is Masan's primary market. According to the Ministry of
Agriculture and Rural Development, the Russia-Ukraine conflict, Western economic
sanctions, and Russian responses have had a significant impact on the global economy,
including the closure of the worldwide payment system and central Russian international
banks, the freezing of assets of large corporate banks, the prohibition of import and
export, the suspension of credit, the disruption of supply chains, and the devaluation of
the ruble. Vietnam is not immune to the severe economic effects of the Russia-Ukraine
conflict, including international payments and supply chain disruptions for exports and
imports, increased input costs for essential imported commodities, and decreased demand
in Russia, Ukraine, and neighboring countries. If constraints and restrictions strain
connections, Masan's economic success in Vietnam may suffer. (Bao Thang, 2022.)
- Economic Factor
Vietnam's economy has shown reasonably steady and robust growth despite the
worldwide pandemic. Indicative of a wealthier economy in 2022, the first quarter of 2022
showed exceptional economic growth. Comparing the first quarter of 2022 to the
previous year’s same time, the GDP will increase by 5.03 percent. According to the
General Statistics Office statistics, the country's consumer price index (CPI) rose 2.64
percent in April 2022 compared to the same previous month. (Hang Phuong, 2022.) Most
people's lives will improve due to the current economic expansion and subsequent rise in
per capita income. In addition, Vietnam's consumer expenditure will increase due to
increased per capita revenue. This is one of the favorable factors for the commercial
growth of instant noodles in the future. illustrating the market's and Masan Consumer's
success
- Social Factor
Compared to many other countries in the region and worldwide, Vietnam has many
human resources today. South Vietnam accounts for around 1.27 percent of the world
population. Vietnam ranks fourteenth among the world's most populous countries, with a
population density of 308 people per square kilometer. The nation's total size is 310,060
km2, and adults of working age make for around 57% of the population structure. This
large workforce will aid the company in optimizing its growth on the Masan Consumer
manufacturing scale, and the company's production activities will not be interrupted by a
lack of labor.
- Technology Factor
Industry and technology are rapidly expanding; technological advancements in fast food
preparation are a reason for concern. Technological improvements have overtaken
previous competitive advantages. Companies with significant resources may import new
equipment and production lines to increase product quality, lower costs, produce unique
product designs, and gain a competitive edge. Masan managed the acquisition of high-
tech equipment to increase production and product quality. Modern and conveniently
accessible environmental technology supports firms in effectively dealing with
difficulties. Vietnam's communication technology continuously improves, enabling firms
to market product photographs over the Internet. Internet advertisements Masan's media
strategy successfully promotes the brand's image and benefits.
Masan Competitors
A few data on the present Vietnamese instant noodle sector reveal that it is a very
profitable yet fiercely competitive market, with tough competitors including:
Vina Acecook is a collaboration between Japan's Acecook and Vietnam's biggest instant
noodle maker, Vifon. De Nhat Gia, Pho Xua & Nay, Sao Sang, and Burma are the four
most popular brands. Currently, Vina Acecook has six production facilities specializing
in instant noodles, instant vermicelli, instant pho, and other products and over 700
product distribution agents around the nation. Vina Acecook highlights the significance
of Japan's technical preeminence. All Acecook products are subjected to rigorous quality
and nutritional testing before distribution. Vina Acecook now dominates over sixty
percent of the instant noodle market. Vina Acecook's market share exceeds 60 percent,
and its products have won several accolades. Intermediate and premium instant noodle
products from Vina Acecook compete directly with Massan Foods.
Since 1995, Asia Food Joint Stock Company's annual growth has been between 40 and
60 percent. With two extensive facilities, advanced production lines, more than 300
agents, and tens of thousands of retail locations across the provinces and cities. The
company is creating new product lines for the premium market, including instant noodle
soup. Gau Do instant congee is famous. The company makes trans-fat and cholesterol-
free Shang-ha tomato noodles. The healthy noodle dish from Masan competes with it.
Asian food has a smaller market share than just Masan Food. Asian cuisine has
influenced both the instant noodle industry and consumer tastes.
The remaining instant noodle market share is equally shared between many products.
Many instant noodle firms are on the Vietnamese market, with a substantial presence in
the premium, mid-range, and mass categories.
With the sale of various products, including instant noodles: Omachi noodles, Gau Do
instant congee, instant cereals, etc. In addition to price and quality, Masan's goods face
competition from an extensive street food network and the distinctive value of each
product, such as porridge, pho, vermicelli, noodle soup, and Hue beef noodle soup, crab
noodle soup, sticky rice, and traditional fresh meals.
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