INNOVATOR SERVICE BULLETIN

US TS Innovators Program
Spared Parts Impacted: 604K56080

*Benefit:
Service Time

*Problem: Feed roll kit 604K56080 is the highest used feed rolls.
Over 100,000 kits were used in 1 yr = over 300,000 feed rolls
used (3per).

*Cause: All 3 rolls in the kit are made of the same material. The
*Products: WC78XXF separation roll retards feeding and typically wears earlier.

*Solution: Order and carry 655N00634 (single separation roll).

The separation roll in the 655N00634 is a new FX part made of a
*Date: June 2020, July Update higher durometer rubber.

NOTE: The Innovators team is assessing the effectiveness of

*Subject: Separation Roll Alternatives (v1 and v2) 655N00634 and 655N00629 for additional use. See Eureka Tip for field
trial instructions.
*Eureka Tip # 1448524
ACTION: Provide feedback to USA.Innovators.Ideas@Xerox.Com.
*Chain(s): 604K56080 655N00634 v2 New FX Roll 655N00629 v1
(3 per) (1 per) (1 per)
*Repair Location Recommendation
On Site

*New Part Number: 655N00634 (v2).

Ordering/Stocking Details:
655N00634 replaces 655N00629 and is available for the CSE to
order. Parts are chained

Program Manager: Spiro Kostarellis Intelnet: 8*702-8032 E-Mail: Spiro.Kostarellis@xerox.com

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