AWWA Catalog June08

AWWA BOOKSTORE CATALOG
JUne/DeCeMBer 2008
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W E L C O M E T O T H E AW WA B O O K S T O R E C ATA L O G
Table of Contents
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awwa.org • 1.800.926.7337 1
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awwa.org • 1.800.926.7337 3
It’s that good.
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Name
CTG You can qualify for member prices
Organization
today by becoming
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elsewhere in this catalog and enclose payment
City State/Province with your order. That’s all there is to it.
Need more information?
Country ZIP Code Call 1.800.926.7337.
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Shipping $
Order Online: Sales Tax(Canadian and Colorado residents) Sales Tax $
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■ State: 2.9%—All Colorado Residents
Order by Phone: • ■ RTD: 1%—Residents of Regional Transportation District
Call toll-free 1.800.926.7337. ■ Denver: 3.6%—All Denver Residents
Outside the US and Canada, call 303.794.7711
■ Cultural: 0.1%—Denver Metro Residents
Order by Fax: ■ Stadium: 0.1% —Denver Metro Residents
FAX your order to 303.347.0804.

Tax-exempt organizations must supply their tax-exempt
Mail Order Form to: number to the AWWA Customer Service Group
AWWA Customer Service, before ordering.
6666 West Quincy Avenue,
Denver, CO 80235-3098
awwa.org • 1.800.926.7337 5
AWWA Standards
For over a century, AWWA has developed
consensus standards for products used in the
treatment and supply of potable water. Water
professionals worldwide recognize AWWA
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Put more than 140 AWWA standards in 21
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categories at your fingertips.
n AWWA Standards at Work Every Day video
n Asbestos–cement pipe n Fluoridation chemicals n Softening chemicals

n Coagulation chemicals n Meters n Steel pipe
n Concrete pipe n Pipe installation n Storage
n Disinfection chemicals n Plant equipment n Taste and odor control
n Disinfection of facilities n Plastic pipe n Utility Management
n Ductile-iron pipe and fittings n Scale control and corrosion n Valves and hydrants
control chemicals
n Filtration media n Wells
n Service lines
PRINT No. 49000 (Updated four times a year)

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AW WA S TA N DA R D S
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Seven binders are needed to hold all AWWA standards. for AWWA standards binders.
No. 49005 l Retail $33 ea. l Member Price $22 ea. No. 47103 l Retail $15 l Member Price $10
Designation Name Cat. No. Retail Member

SOURCE
A100-06 Water Wells 41100 $68 $45
TREATMENT
Filtration
B100-01 Granular Filter Material 42100 $51 $34
B101-01 Precoat Filter Media 42101 $51 $34
B102-04 Manganese Greensand for Filters 42102 $51 $34
Softening
NEW B200-07 Sodium Chloride 42200 $51 $34
B201-03 Soda Ash 42201 $51 $34
B202-02 Quicklime and Hydrated Lime 42202 $51 $34
Disinfection Chemicals
B300-04 Hypochlorites 42300 $51 $34
B301-04 Liquid Chlorine 42301 $51 $34
B302-05 Ammonium Sulfate 42302 $51 $34
B303-05 Sodium Chlorite 42303 $51 $34
B304-05 Liquid Oxygen for Ozone Generation 42304 $51 $34
B305-06 Anhydrous Ammonia 42305 $51 $34
NEW B306-07 Aqua Ammonia (Liquid Ammonium Hydroxide) 42306 $51 $34
Coagulation
NEW B402-06 Ferrous Sulfate 42402 $51 $34
B403-03 Aluminum Sulfate—Liquid, Ground, or Lumps 42403 $51 $34
B404-03 Liquid Sodium Silicate 42404 $51 $34
NEW B405-06 Sodium Aluminate 42405 $51 $34
B406-06 Ferric Sulfate 42406 $51 $34
B407-05 Liquid Ferric Chloride 42407 $51 $34
B408-03 Liquid Polyaluminum Chloride 42408 $51 $34
B451-04 PolyDiallyldimethylammonium Chloride) 42451 $51 $34
B452-06 EPI-DMA Polyamines 42452 $51 $34
B453-06 Polyacrylamide 42306 $51 $34
Scale and Corrosion Control
B501-03 Sodium Hydroxide (Caustic Soda) 42501 $51 $34
B502-05 Sodium Polyphosphate, Glassy (Sodium Hexametaphosphate) 42502 $51 $34
B503-05 Sodium Tripolyphosphate 42503 $51 $34
B504-05 Monosodium Phosphate, Anhydrous 42504 $51 $34
B505-05 Disodium Phosphate, Anhydrous 42505 $51 $34
B506-06 Zinc Orthophosphate 42506 $51 $34
B510-06 Carbon Dioxide 42510 $51 $34
B511-05 Potassium Hydroxide 42511 $51 $34
B512-02 Sulfur Dioxide 42512 $51 $34
B550-05 Calcium Chloride 42550 $51 $34
awwa.org • 1.800.926.7337 7

Treatment
Taste and Odor Control
B600-05 Powdered Activated Carbon 42600 $51 $34
B601-05 Sodium Metabisulfite 42601 $51 $34
B602-02 Copper Sulfate 42602 $51 $34
B603-03 Permanganates 42603 $51 $34
B604-05 Granular Activated Carbon 42604 $51 $34
NEW B605-07 Reactivation of Granular Activated Carbon 42605 $51 $34
Prophylaxis
B701-06 Sodium Fluoride 42701 $51 $34
B702-06 Sodium Fluorosilicate 42702 $51 $34
B703-06 Fluorosilicic Acid 42703 $51 $34
PIPE AND ACCESSORIES

Ductile-Iron Pipe and Fittings
C104/A21.4-03 American National Standard for Cement–Mortar Lining
for Ductile-Iron Pipe and Fittings for Water 43104 $59 $39
C105/A21.5-05 American National Standard for Polyethylene Encasement for Ductile-Iron
Pipe Systems 43105 $59 $39
C110/A21.10-03 American National Standard for Ductile-Iron and Gray-Iron Fittings for Water 43110 $59 $39
NEW C111/A21.11-07 American National Standard for Rubber-Gasket Joints for Ductile-Iron
Pressure Pipe and Fittings 43111 $59 $39
C115/A21.15-05 American National Standard for Flanged Ductile-Iron Pipe With Ductile-Iron
or Gray-Iron Threaded Flanges 43115 $59 $39
C116/A21.16-03 American National Standard for Protective Fusion-Bonded Epoxy Coatings for the
Interior and Exterior Surfaces of Ductile-Iron and Gray-Iron Fittings for Water
Supply Service 43116 $59 $39
C150/A21.50-02 American National Standard for Thickness Design of Ductile-Iron Pipe 43150 $59 $39
C151/A21.51-02 American National Standard for Ductile-Iron Pipe, Centrifugally Cast, for Water 43151 $59 $39
C153/A21.53-06 American National Standard for Ductile-Iron Compact Fittings for Water Service 43153 $59 $39
Steel Pipe
NEW C200-05 Steel Water Pipe—6 In. (150 mm) and Larger 43200 $59 $39
C203-02 Coal-Tar Protective Coatings and Linings for Steel Water Pipelines—Enamel
and Tape—Hot-Applied 43203 $59 $39
C205-07 Cement–Mortar Protective Lining and Coating for Steel Water Pipe—4 In. (100 mm)
and Larger—Shop Applied 43205 $59 $39
C206-03 Field Welding of Steel Water Pipe 43206 $59 $39
NEW
C207-07 Steel Pipe Flanges for Waterworks Service—Sizes 4 In. Through 144 In.
(100 mm Through 3,600 mm) 43207 $59 $39
C208-01 Dimensions for Fabricated Steel Water Pipe Fittings 43208 $59 $39
NEW
C209-06 Cold-Applied Tape Coatings for the Exterior of Special Sections, Connections,
and Fittings for Steel Water Pipelines 43209 $59 $39
C210-03 Liquid-Epoxy Coating Systems for the Interior and Exterior of Steel Water Pipelines 43210 $59 $39


PIPE AND ACCESSORIES
Steel Pipe (continued)
C213-01 Fusion-Bonded Epoxy Coating for the Interior and Exterior of Steel Water Pipelines 43213 $59 $39
NEW C214-07 Tape Coating Systems for the Exterior of Steel Water Pipelines 43214 $59 $39
C215-04 Extruded Polyolefin Coatings for the Exterior of Steel Water Pipelines 43215 $59 $39
NEW C216-07 Heat-Shrinkable Cross-Linked Polyolefin Coatings for the Exterior of Special Sections,
Connections, and Fittings for Steel Water Pipelines 43216 $59 $39
C217-04 Petrolatum and Petroleum Wax Tape Coatings for the Exterior of Connections
and Fittings for Steel Water Pipelines 43217 $59 $39
C218-02 Coating the Exterior of Aboveground Steel Water Pipelines and Fittings 43218 $59 $39
NEW C219-06 Bolted, Sleeve-Type Couplings for Plain-End Pipe 43219 $59 $39
NEW C220-07 Stainless-Steel Pipe, ½ In. (13 mm) and Larger 43220 $59 $39
C221-07 Fabricated Steel Mechanical Slip-Type Expansion Joints 43221 $59 $39
C222-99 Polyurethane Coatings for the Interior and Exterior of Steel Water Pipe and Fittings 43222 $59 $39
C223-02 Fabricated Steel and Stainless Steel Tapping Sleeves 43223 $59 $39
NEW C224-06 Nylon-11-Based Polyamide Coating System for the Interior and Exterior
of Steel Water Pipe, Connections, Fittings, and Special Sections 43224 $59 $39
C225-03 Fused Polyolefin Coating Systems for the Exterior of Steel Water Pipelines 43225 $59 $39
C226-06 Stainless Steel Fittings for Waterworks Service, Sizes ½ In. Through 72 In.
(13 mm Through 1,800 mm) 43226 $59 $39
Concrete Pipe
C300-04 Reinforced Concrete Pressure Pipe, Steel-Cylinder Type 43300 $59 $39
NEW C301-07 Prestressed Concrete Pressure Pipe, Steel-Cylinder Type 43301 $59 $39
C302-04 Reinforced Concrete Pressure Pipe, Noncylinder Type 43302 $59 $39
C303-02 Concrete Pressure Pipe, Bar-Wrapped, Steel-Cylinder Type 43303 $59 $39
NEW C304-07 Design of Prestressed Concrete Cylinder Pipe 43304 $68 $45
Asbestos–Cement Pipe
C400-03 Asbestos–Cement Pressure Pipe, 4 In. Through 16 In. (100 mm Through 400 mm),
for Water Distribution Systems 43400 $59 $39
C401-03 The Selection of Asbestos–Cement Pressure Pipe, 4 In. Through 16 In.
(100 mm Through 400 mm), for Water Distribution Systems 43401 $59 $39
C402-05 Asbestos–Cement Transmission Pipe, 18 In. Through 42 In.
(450 mm Through 1,050 mm), for Water Supply Service 43402 $59 $39
C403-05 The Selection of Asbestos–Cement Transmission Pipe, Sizes 18 In. Through 42 In.
(450 mm Through 1,050 mm), for Water Supply Service 43403 $68 $45
Valves and Hydrants

C500-02 Metal-Seated Gate Valves for Water Supply Service 43500 $59 $39
C502-05 Dry-Barrel Fire Hydrants 43502 $59 $39
C503-05 Wet-Barrel Fire Hydrants 43503 $59 $39
awwa.org • 1.800.926.7337 9
Valves and Hydrants (continued)

C504-06 Rubber-Seated Butterfly Valves 43504 $59 $39
C507-05 Ball Valves, 6 In. Through 48 In. (150 mm Through 1,200 mm) 43507 $59 $39
C508-01 Swing-Check Valves for Waterworks Service, 2 In. (50 mm) Through 24 In.
(600 mm) NPS 43508 $59 $39
C509-01 Resilient-Seated Gate Valves for Water Supply Service 43509 $59 $39
C510-97 Double Check Valve Backflow Prevention Assembly 43510 $59 $39
C511-97 Reduced-Pressure Principle Backflow Prevention Assembly 43511 $59 $39
C512-04 Air Release, Air/Vacuum, And Combination Air Valves for Waterworks Service 43512 $59 $39
C513-05 Open-Channel, Fabricated-Metal Slide Gates and Open-Channel, Fabricated-Metal
Weir Gates 43513 $59 $39
C515-01 Reduced-Wall, Resilient-Seated Gate Valves for Water Supply Service 43515 $59 $39
C517-05 Resilient-Seated Cast-Iron Eccentric Plug Valves 43517 $59 $39
C540-02 Power-Actuating Devices for Valves and Slide Gates 43540 $59 $39
C550-05 Protective Interior Coatings for Valves and Hydrants 43550 $59 $39
C560-00 Cast-Iron Slide Gates 43560 $59 $39
C561-04 Fabricated Stainless Steel Slide Gates 43561 $59 $39
C563-04 Fabricated Composite Slide Gates 43563 $59 $39
PIPE INSTALLATION
C600-05 Installation of Ductile-Iron Water Mains and Their Appurtenances 43600 $59 $39
C602-06 Cement–Mortar Lining of Water Pipelines in Place—4 In. (100 mm) and Larger 43602 $59 $39
C603-05 Installation of Asbestos–Cement Pressure Pipe 43603 $59 $39
NEW C604-06 Installation of Steel Water Pipe—4 In. (100 mm) and Larger 43604 $59 $39
C605-05 Underground Installation of Polyvinyl Chloride (PVC) Pressure Pipe and Fittings
for Water 43605 $59 $39
NEW C606-06 Grooved and Shouldered Joints 43606 $59 $39
DISINFECTION OF FACILITIES
C651-05 Disinfecting Water Mains 43651 $59 $39
C652-02 Disinfection of Water-Storage Facilities 43652 $59 $39
C653-03 Disinfection of Water Treatment Plants 43653 $59 $39
C654-03 Disinfection of Wells 43654 $59 $39
METERS
C700-02 Cold-Water Meters—Displacement Type, Bronze Main Case 43700 $59 $39
NEW C701-07 Cold-Water Meters—Turbine Type, for Customer Service 43701 $59 $39
C702-01 Cold-Water Meters—Compound Type 43702 $59 $39
C703-96 (R04) Cold-Water Meters—Fire Service Type 43703 $59 $39
C704-02 Propeller-Type Meters for Waterworks Applications 43704 $59 $39
C706-96 (R05) Direct-Reading, Remote-Registration Systems for Cold-Water Meters 43706 $59 $39


METERS
C707-05 Encoder-Type Remote-Registration Systems for Cold-Water Meters 43707 $59 $39
C708-05 Cold-Water Meters—Multijet Type 43708 $59 $39
C710-02 Cold-Water Meters—Displacement Type, Plastic Main Case 43710 $59 $39
C712-02 Cold-Water Meters—Singlejet Type 43712 $59 $39
C713-05 Cold-Water Meters —Fluidic-Oscillator Type

43713 $59 $39
C750-03 Transit-Time Flowmeters in Full Closed Conduits 43750 $59 $39
SERVICE LINES
C800-05 Underground Service Line Valves and Fittings 43800 $59 $39
PLASTIC PIPE
C900-07 Polyvinyl Chloride (PVC) Pressure Pipe and Fabricated Fittings, 4 In. Through 12 In.
NEW
(100 mm Through 300 mm), for Water Distribution 43900 $59 $39
C901-02 Polyethylene (PE) Pressure Pipe and Tubing, ½ In. (13 mm) Through 3 In. (76 mm),
for Water Service 43901 $59 $39
C903-05 Polyethylene—Aluminum—Polyethylene and Cross-linked Polyethylene—Aluminum—Cross-
linked Polyethylene Composite Pressure Pipe, ½ In. (12 mm) Through 2 In. (50 mm),
C904-06 Cross-Linked Polyethylene (PEX) Pressure Pipes, ½ In. (12 mm) Through 3 In. (76 mm),
C905-97 Polyvinyl Chloride (PVC) Pressure Pipe and Fabricated Fittings, 14 In. Through 48 In.
(350 mm Through 1,200 mm), for Water Transmission and Distribution 43905 $59 $39
NEW C906-07 Polyethylene (PE) Pressure Pipe and Fittings, 4 In. (100 mm) Through 63 In. (1,600 mm),
for Water Distribution and Transmission 43906 $59 $39
C907-04 Injection-Molded Polyvinyl Chloride (PVC) Pressure Fittings, 4 In. Through 12 In.
C909-02 Molecularly Oriented Polyvinyl Chloride (PVCO) Pressure Pipe, 4 In. Through 24 In.
NEW C950-07 Fiberglass Pressure Pipe 43950 $59 $39
STORAGE
D100-05 Welded Carbon Steel Tanks for Water Storage 44100 $59 $39
NEW D102-06 Coating Steel Water-Storage Tanks 44102 $59 $39
D103-97 Factory-Coated Bolted Steel Tanks for Water Storage 44103 $68 $45
D104-04 Automatically Controlled, Impressed-Current Cathodic Protection for the Interior of
Steel Water Tanks 44104 $68 $45
D110-04 Wire- and Strand-Wound, Circular, Prestressed Concrete Water Tanks 44110 $68 $45
D115-06 Tendon Prestressed Concrete Water Tanks 44115 $68 $45
D120-02 Thermosetting Fiberglass-Reinforced Plastic Tanks 44120 $59 $39
D130-02 Flexible-Membrane Cover Materials for Potable Water Storage 44130 $59 $39
awwa.org • 1.800.926.7337 11

PLANT EQUIPMENT
NEW F101-07 Contact-Molded, Fiberglass-Reinforced Plastic Wash-Water Troughs and Launders 46101 $59 $39
NEW F102-07 Matched-Die-Molded, Fiberglass-Reinforced Plastic Weir Plates, Scum Baffles,
and Mounting Brackets 46102 $59 $39
UTILITY MANAGEMENT
G100-05 Water Treatment Plant Operation and Management 47100 $51 $34
G200-04 Distribution Systems Operation and Management 47200 $51 $34
NEW G300-07 Source Water Protection 47300 $51 $34
Select ANSI/AWWA Standards for Small Systems

Can a small water system with a limited budget and few employees meet and even
exceed the highest standards of water utility practice? The answer is yes—if you follow
the specific recommendations of these five ANSI/AWWA standards specially selected as
the most useful for water systems of 5,000 or fewer customers:
A100 Standard for Water Wells
B 300 Standard for Hypochlorites
C 651 Standard for Disinfecting Water Mains
C 652 Standard for Disinfection of Water Storage Facilities
G 200 Standard for Distribution Systems Operation and Management
Bound into a handy book, these standards are indispensable for any small water system.
No. 20611 l Retail $135 l Member Price $90
Compilation of ASTM Standards Relating to Wastewater

and Stormwater 2006
If you work in the wastewater or stormwater fields, this custom collection is just for you.
93 specially selected ASTM standards cover culverts, storm drains, sewer pipes, joints, fittings,
manholes, materials, installation, and much more. This standards collection is an unbeatable value:
you get all 93 standards for just $5.36 per standard, compared to $27 to $43 each if purchased
individually. The standards are placed in alphanumeric order so you can flip right to any standard.
All standards are bound into a handy book that includes a table of contents and an index for even
more convenience. The content of these standards has not been altered in any way, so you are
assured that you are getting authentic ASTM International standards.
Published by AWWA and ASTM International. Softbound. 727 pp. 2006. ISBN 1583213252.
No. 20565 l Retail/Member Price $499

AWWA Manuals of Water Complete listing of AWWA
Manuals (see page 36). AWWA
Supply Practices
manuals are downloadable at
www.awwa.org
In the day-to-day operation, maintenance, and management of

water supply systems, operators and managers alike depend on fast
access to basic principles and recommended practices
offered by AWWA Manuals of Water Supply Practices.
Every AWWA manual is a consensus document
that is written and approved by experts in
municipal water supply. That means you can be
assured that each manual provides “best practices”
for your use.
The AWWA Manuals

Library Set
Save 20% when you buy the entire set.
Order the complete AWWA manuals set and you’ll always have the information you need right
at your fingertips!
No. MANSET l Retail $3,260 l Member Price $2,194
Note: The price of the AWWA Manuals Library Set is subject to change, due to regularly added new
manuals and new editions of older titles. Set prices will always reflect a 20% discount from the total
of individual manual prices.
New Edition
Water Resources Planning (M50)
Water
Water Resources Planning
ng Second Edition
Resources
er
th
This manual provides guidance on how to develop a plan for new water supplies to
Planning accommodate projected future water demands. This second edition significantly
ource
econd
es
enhances the basis of water resource planning provided in the first edition. Additions
and improvements include a new chapter on public involvement, expanded information
M50
M50
MANUAL OF WATER SUPPLY PRACTICES

on water losses, a new section on conjunctive use and water source option, a regulatory
update, a new section on Native American consultation in environmental impact analysis,
and new information on integrated resource planning.
Contents 7. Water Quality
1. Introduction to Water Resources Planning 8. Hydrologic Modeling
2. P ublic Involvement in Water Resources 9. Regulatory Issues
Second Edition
Planning 10. Environmental Impact Analysis
Advocacy
Communications
3. Water Demand Forecasting 11. Watershed Management
Conferences
4. Water Rights and Policy and Groundwater Protection

CScience and Technology
Sections
The Authoritative Resource on Safe Water ® 5. E valuation of Surface Water and 12. Economic Feasibility
4/19/2007 2:09:01 PM
Groundwater Sources 13. Integrated Resource Planning
6. Evaluation of Other Sources 14. Case Studies
Published by AWWA. Softbound, 378 pp. 2007. ISBN 1583214712.
awwa.org • 1.800.926.7337 13
A W W A M A N U A L S O F W AT E R S U P P LY P R A C T I C E S
New Edition Contents

1. T he Capital Finance Planning
Water Utility Capital Financing (M29) Environment
Strategic Planning
Third Edition Budgeting
Adequate financing for infrastructure no longer Planning Process
means looking primarily to federal or state grant 2. Identifying Financing Alternatives
funding sources. Today an effective financial Internal Funding
program may encompass a variety of approaches External Funding
to financing infrastructure. Written for both 3. E valuating Financing
public and investor-owned utilities, the manual Alternatives
discusses traditional and innovative utility Legal Factors
financing alternatives to meet both short- and Financial and External Factors
long-term capital requirements. Inflation, Commonly Used Funding
growth-related demands, the impacts of public Alternatives
pressure to keep rates low, and new financing 4. G oing to Market: The Process
options and considerations are addressed. Legal
Obtaining Authority Financial
Published by AWWA. Softbound, Timeline Project
120 pp. 2008. ISBN 158321545X. Method of Sale Credit Evaluation
No. 30029 Underwriter
6. S pecial Considerations for Investor-
Retail $90 l Member Price $60 Sale and Closing
Owned Utilities
5. G oing to Market: The Players
Rating Agency Requirements
Issuer
Water Utility Management (M5)

Second Edition
This unique manual provides information that is unavailable in ordinary business management books. It covers all areas of water
utility management: types of utility governance, regulatory framework, stewardship/ethics, organizational structure, financial man-
agement, customer service, communications, operations and engineering, maintenance, environmental health and safety, security
and emergency planning, human resources, information systems, and support services.
Contents
1. Managing the Utility
2. Effective Public Communications
3. Utility Financial Management
4. Customer Service
5. Operations and Maintenance
6. Environmental Health and Safety
7. Security
8. Crisis Communications
9. Human Resource Management
10. Information Systems and Services
11. Legal Issues
12. Gaining a Competitive Edge

Principles of Water Rates, Fees, and Charges (M1)

Fifth Edition
Here is all the water rate information you need in one convenient manual. Specifically
developed for water utilities, all the issues associated with developing water rates,
special fees, and other types of charges for your customer classes are clearly explained.
The manual describes the advantages and disadvantages of various rate structures and
provides guidance in determining water rates and charges that are most relevant to your
particular utility and community.
Contents 20. Standby Rates
1. General Concepts 21. Alternative Rates
2. Revenues 22. Demand-Side Management
3. Operation and Maintenance Expenses 23. Price Elasticity
4. Taxes 24. Value-of-Service Pricing
5. Capital-Related Costs 25. Drought Pricing
6. Examples of Revenue Requirements 26. Rate Surcharges
7. Allocating Costs of Service to 27. Indexed Rates
Components 28. C onnection and Customer
8. Distribution of Costs to Customer Classes Facility Fees
9. Selecting Rate Structures 29. P olicies and Procedures for
10. Uniform Rates Water Service Extension
11. Declining Block Rates 30. System Development Charges
12. Increasing Block Rates 31. Dedicated Capacity Charges
13. Seasonal Rates 32. Rates for Fire Protection Service
14. Fixed Versus Variable Charges 33. Wholesale Rates
15. Marginal Cost Pricing 34. Miscellaneous and Special Charges
16. Customer-Specific Charges 35. Public Involvement Definition
17. Low-Income Affordability Rates 36. Legal Considerations
18. Negotiated Contract Rates 37. Data Requirements
19. Economic Development Rates
Developing Rates for Small Systems (M54)

Limited data or resources don’t have to keep your small utility from developing a rate structure
that recovers all your costs and is fair to your customers. This manual gives you the step-by-step
guidance you need to determine your revenue requirements, analyze your rates, develop a finan-
cial plan, and design a better rate structure—even if you have limited resources and data. This
manual is perfect for water systems serving populations of up to 10,000, because it focuses on
the unique attributes of small systems in relation to financial planning and rate design.
Contents Revenues Projected Under Existing
1. C ustomer Account and Usage Data Rates
Customer Classes Rate Revenue Adjustments
Wholesale Customers 4. R ate Design
Unmetered Accounts Rate or Pricing Objectives
2. P reparing a Financial Plan Rate Design Concepts Published by AWWA. Softbound, 59 pp. 2004.
Development of a Financial Plan ISBN 1583213082.
5. S pecial Considerations
Establishing Target Reserve Balances No. 30054 l Retail $68 l Member Price $45
Public Involvement
3. D etermining a Pattern of Revenue Regulatory Approval of Rates
Increases and Test-Year Revenue Rate Change Phase-in
Requirements Alternative Cash Flow Plans
awwa.org • 1.800.926.7337 15
Water Conservation Programs—A Planning Manual (M52)

This manual is a total planning guide for a Contents
city water utility that wishes to develop a 1. Introduction
water conservation program. It takes you 2. Need for Efficiency and Setting Goals
through all the issues of a formal water
3. Analysis of Water Use and Water Savings
conservation program. It provides step-by-
Current and Future Water Use
step guidance and instruction in
Water Loss Control
n C onservation techniques and
Alternative Water Conservation Measures
conservation rate structures
Water Savings
n Cost–benefit analysis
n Gaining support and overcoming
4. Evaluation of Benefits and Costs
obstacles Calculating Water Savings
n P rogram implementation, staffing,
Determining Benefits
and ongoing management Determining Costs
n Monitoring effectiveness 5. Creating a Formal Water Conservation
You will be fully informed about Program
water conservation techniques, conservation Selecting the Program
rates, program costs, expected benefits, and Implementing the Program
implementation issues. You get helpful tools Monitoring and Evaluating the Program
and step-by step guidance to build a success- 6. Conservation Plan Development and
ful water conservation Implementation: Dealing With Perceptions,
program in your city. Barriers, and Obstacles to Effective
Published by AWWA. Softbound, 149 pp. 2006. Water Conservation
ISBN 1583213910.
No. 30052
Retail $95 l Member Price $65
Groundwater (M21)
Third Edition
This manual covers the practical aspects of using groundwater as potable water
supply and provides a general overview of groundwater hydrology, geophysical
evaluation, development, well water production, and treatment.
Contents
1. The Occurrence and Behavior of Groundwater
2. Evaluation of Regional Groundwater Conditions
3. Groundwater Management and Protection
4. Quantitative Evaluation of Wells
5. Wells—Types, Construction, and Use
6. O perations Problems, Well Plugging, and
Methods of Correction
7. Well Pumps and Pumping
8. Groundwater Quality
9. Groundwater Treatment
10. Record Keeping
11. Groundwater Recharge and Storage Programs

Safety Practices for Water Utilities (M3)

Sixth Edition
This essential manual addresses safety issues for each of the main safety areas
encountered in water utilities: hazardous materials, vehicles, hazardous energy,
confined spaces, tools, facilities, personal protective equipment, construction sites,
and respiratory equipment. Includes sample safety forms and safety signs.
Contents
1. Safety Management Programs
2. Hazardous Materials and Worker Right-to-Know
3. Confined Space and Hazardous Energy
4. Personal Protective and Respiratory Equipment
5. Vehicles and Tools
6. Construction Sites and Work Techniques
7. Facilities and Maintenance
Sample Accident Report
Sample Hazard Communication Program
Material Safety Data Sheet
Confined-Space Entry Permit
Published by AWWA. Softbound, 151 pp. 2002. ISBN 158321190X.
y of safe, high-
nd delivery can
Emergency Planning for Water Utilities (M19)
Emergency Planning Fourth Edition
al acts. Regardless
they occur and
, practices, and
for Water Utilities This manual presents techniques, forms, and principles for developing complete contingency
in this manual is
vulnerable
alternate strategy.
plans for a variety of emergencies, from natural disasters to human-caused accidents.

Find out how to identify the most vulnerable portions of your system, depending on type
M19 of disaster, and how to determine in what ways a disruption would likely affect service.
Contents 4. Mitigation Actions
1. Overview Mitigation Measures for System
Planning for Disasters Components
How to Use This Manual Costs and Scheduling
Fourth Edition
2. Hazard Summary 5. Preparedness Planning

Advocacy
Communications
Conferences
Natural Disasters and Their Associated Basic Principles of a Plan
Hazards Elements of a Plan
Sections
The Authoritative Resource on Safe Water® Human-Caused Disasters and Their 6. Emergency Response, Recovery,
Associated Hazards and Training
Hazard Summary Emergency Response and Recovery
3. Vulnerability Assessment Training
Performing a Vulnerability Assessment South Carolina’s Guide for Hurricane
Procedures
“
‘‘It is highly gratifying to be a part of a culture committed to public health.”

Mari Elise Garza-Bird
Member since 1996
awwa.org • 1.800.926.7337 17
PVC Pipe—Design and Installation (M23)

Second Edition
This manual explains the selection, installation, and maintenance of PVC pipe for drinking
water systems. Whether your utility is currently using PVC pipe, or is considering its use
for the first time, this manual provides everything you need to know about this type of pipe
and fittings for potable water use. It covers PVC chemical and abrasion resistance proper-
ties, flow friction loss, external load factors, internal pressure capacities, flexibility ratings,
and much more.
Contents 6. R eceiving, Storage, and
1. G eneral Properties of Polyvinyl Handling
Chloride Pipe 7. Installation
2. Testing and Inspection 8. Testing and Maintenance
3. Hydraulics 9. S ervice Connections
4. D esign Factors Related to Chemical Resistance Tables
External Forces and Conditions Flow Friction Loss Tables
5. Pressure Capacity
Ductile-Iron Pipe and Fittings (M41)

Second Edition
Design engineers and operations personnel will find this
manual helpful in designing, specifying, installing, and
maintaining ductile-iron pipe for potable water systems.
Chapters cover soil types, pipe laying, joints and seals,
fittings, in-ground supports, pipe lining, external
corrosion protection, testing, flushing, and
disinfection. Pipe thickness, flow characteristics,
and thrust-restraint design are covered extensively.
Includes many tables for fast computations. Your AWWA
Customer Service Staff
Contents
1. General Information and History
2. Applicable Standards
3. Manufacturing and Testing
4. Design
5. Pipe Joints
6. Ductile-and Gray-Iron Fittings
7. Valves and Hydrants
8. T hrust Restraint Design for Ductile-Iron Pipe
9. Interior Linings and Hydraulics
10. External Corrosion Protection
11. Installation of Ductile-Iron Pipe
12. Guidelines for Purchase of Pipe and Fittings
Illustrations of Proprietary Joints for Ductile-Iron Pipe and Fittings
No. 30041 l Retail $105 l Member Price $70 Caroline,
Association Services Representative

Steel Water Pipe: A Guide for Design and Installation (M11)

Fourth Edition
This manual is an ideal reference for the selection, installation, and
maintenance of steel water pipe for potable water transmission and distribution.
Coverage includes history, uses, physical characteristics, manufacture, testing,
hydraulics, determination of pipe wall thickness, water hammer and pressure
surge, external loads, supports, pipe joints, fittings and appurtenances,
installation, and maintenance.
Contents 9. F ittings and
1. History, Uses, and Physical Appurtenances
Characteristics of Steel Pipe 10. P rinciples of Corrosion
2. Manufacture and Testing and Corrosion Control
3. Hydraulics of Pipelines 11. P rotective Coatings and
4. Determination of Pipe Wall Thickness Linings
5. Water Hammer and Pressure Surge 12. Transportation,
6. External Loads Installation,
and Testing
7. Supports for Pipe
13. S upplementary Design
8. Pipe Joints
Data and Details
No. 30011 l Retail $105 l Member Prices $70
Concrete Pressure Pipe (M9)

Second Edition
Designed for engineers, designers, contractors, and utility operators, this comprehensive
operations manual explains the design, selection, specification, installation, and testing
of concrete pressure pipe in potable water service. It covers everything about concrete
water pipe: types, construction, engineering, hydraulics, surge pressure, external
loads, fitting and appurtenances, bedding, backfilling, pressure testing, and more.
Includes proper installation guidelines and safety practices for transporting concrete
pipe, numerous photographs, illustrations, charts, and graphs.
Contents 12. D esign Considerations for
1. Purpose and Scope Corrosive Environments
2. Description of Concrete Pipe 13. Transportation of Pipe
3. Hydraulics 14. Installation by Trenching
or Tunneling—Methods and
4. Surge pressure
Equipment
5. External Loads
15. H ydrostatic Testing and
6. Bedding and Backfilling Disinfection of Mains
7. Design of Reinforced Concrete 16. Tapping Concrete
Pressure Pipe Pressure Pipe
8. D esign of Fittings and 17. Guide Specifications for the
Appurtenances Purchase and Installation of
9. Design of Thrust Restraints Concrete Pressure Pipe Published by AWWA. Softbound, 232 pp. 1995.
10. Design of Pipe on Piers ISBN 0898670675.
11. Design of Subaqueous Installations No. 30009 l Retail $105 l Member Price $70
awwa.org • 1.800.926.7337 19
PE Pipe—Design and Installation (M55)

This manual provides users of PE pipe and fittings in potable water systems with
both technical and general information on design, specification, procurement, and
installation. It covers engineering properties of polyethylene; manufacturing, testing,
and inspection; hydraulics of PE pipe; working pressure rating; external load design;
joining and fitting; transportation, handling, and storage of PE pipe; installation;
hydro testing and commissioning; maintenance, and repairs.
Contents
1. Engineering Properties of Polyethylene
2. Manufacturing, Testing and Inspection
3. Hydraulics of PE Pipe
4. Working Pressure Rating
5. External Load Design
6. Joining and Fittings
7. Transportation, Handling, and Storage of Pipe and Fittings
8. Installation
9. Hydrotesting and Commissioning
10. Maintenance and Repairs
Fiberglass Pipe Design (M45)

Second Edition
Used throughout the world, fiberglass pipe is notable for its durability,
strength, and resistance to corrosion. This manual describes fiberglass
pipe materials, properties, characteristics, manufacturing, hydraulics,
buried pipe designs and installation, aboveground pipe design and
installation, thrust restraints, joining systems, fittings, specials, shipping,
handling, storage, and repair.
Contents
1. History and Use
2. Materials, Properties, and Characteristics
3. Manufacturing
4. Hydraulics
5. Buried Pipe Design
6. Guidelines for Underground Installation of Fiberglass Pipe
7. Buried Pipe Thrust Restraints
8. Aboveground Pipe Design and Installation
9. Joining Systems, Fittings, and Specials
10. Shipping, Handling, Storage, and Repair


Operational Control of Coagulation and Filtration Processes (M37)

Second Edition
Make sure your coagulation and filtration systems are operating at peak efficiency and
effectiveness with this operations manual. You will get the latest techniques, procedures,
and equipment lists for jar tests, particle counting, and other common methods for
monitoring, optimizing, and controlling water treatment processes.
Contents 4. Electrophoretic Mobility
1. Jar Testing Measurements
General Theory Measurement Techniques
Preparing for a Jar Test Electrical Double Layer
Conducting the Jar Test Zeta Potential in Particle
Interpreting the Results Aggregation and Deposition
Special Applications Types of Flocculation
2. Streaming Current Detectors Polyelectrolyte Coagulants
Applications and Benefits Hydrolyzing Metal Coagulants
Manufacturers EM Measurements in Coagulant
Evaluation of Streaming Current Dosage Control
Detectors 5. Pilot Filters for Process Evaluation
Installation and Operation and Control
3. Particle Counting and Sizing Applications
Importance of Particulate Coagulation Control
Removal Filter Design
Types of Particle Counters Operational Problems and Pitfalls
Methods of Operation Costs

Construction Contract Administration (M47)

Now engineers, project managers, contractors, and purchasing specifiers have a single source
of information to successfully plan, design, and manage water system construction projects.
This practical manual introduces the terms and procedures used in water utility construction—
project administration in the United States. Both traditional and nontraditional construction
projects are covered, and information on partnering, communications, dispute resolution, and
private sector financing also is included.
Contents 8. Multiple Prime Contracts
1. Traditional Construction Projects 9. Design–Build and Turnkey Construction
2. C onstruction Documents Review and 10. G uaranteed Maximum Price
Application Construction Management
3. Warranties 11. Partnering
4. Selecting Contractors 12. Communication
5. Performance Clauses 13. Disputes
6. Owner Construction Management 14. Payment Procedures
7. Construction Management Firms 15. Private-Sector Financing

awwa.org • 1.800.926.7337 21
Water Fluoridation Principles and Practices (M4)

Fifth Edition
Fluoridation treatment of drinking water is the addition or removal of fluoride to
maintain an optimum level to reduce tooth decay. Since fluoridation treatment became
common practice in the US over 50 years ago, tooth decay has been reduced 40 to 65
percent. Water Fluoridation Principles and Practices, Fifth Edition, provides all the
information needed for designing, installing, testing, and operating fluoridation
systems in drinking water treatment plants.
Contents Chemical Selection Feeders
1. History, Theory, Guidelines Auxiliary Equipment
and Chemicals Preliminary Calculations 4. Operation and
Fluoridation History Feed Rate and Dosage Maintenance
Bone and Tooth Calculations Control Scheme
Incorporation of Example Feed Rate Troubleshooting
Fluoride Calculations Records
Tooth Decay Example Calculated Maintenance
Health Effects Dosage Problems Safety
Legal Issues Simplification of Feed 5. Defluoridation
Chemicals Rate and Dosage Activated Alumina (AA)
2. Fluoridation and System Calculations Treatment Process
Planning 3. Design, Equipment, Reverse Osmosis
General System and Installation Treatment
Configurations Design
Problem Organisms in Water: Identification and Treatment (M7)
Third Edition
Nearly 90% of all water utilities must deal Contents
with algae, mussels, or other nuisance organ- 1. Actinomycetes
isms. Take control with this essential AWWA 2. Iron Bacteria
manual. You’ll find basic information 3. Sulfur Bacteria
and valuable resources to help troubleshoot 4. Nitrifying Bacteria
and resolve problems caused by these
5. Nematodes
organisms. Each section opens with a brief
description of an organism, the problems 6. Bloodworms or Midges
the organism can cause, control strategies, 7. Crustacea
and relevant references. The manual covers 8. Rotifers
actinomycetes, bloodworms, midges, algae, 9. Zebra Mussels
iron bacteria, crustaceans, nematodes, sulfur 10. Algae
bacteria, rotifers, protozoa, nitrifying bacte- 11. Protozoa
ria, and zebra mussels. AWWA Survey on Nuisance Organisms
Published by AWWA. Softbound, 145 pp. Troubleshooting Guide for Problem
2003. ISBN 1583212922. Organisms
No. 30007 Suggestions for Optimizing Conventional
Retail $105 l Member Price $70 Water Treatment
Actinomycete Culture Agars
Iron Bacteria Presence/Absence and
Quantity Methods
Color Section

Waterborne Pathogens (M48)

Second Edition
This new edition provides the information you need to detect and eliminate waterborne pathogens in
drinking water. It covers everything water utility managers, lab workers, and operators need to know:
n Waterborne microbial pathogens: types, diseases, regulation, detection, and treatment.
Illustrations and color plates for dozens of pathogens are included.
n N ew and emerging microbial pathogens, including Helicobacter pylori, Enterohemorrhagic E. coli,
Balamuthia mandrillaris, hepatitis E, and emerging viruses.
n Improved detection methods, including new information on molecular detection of
waterborne microorganisms.
n B est treatment practices for killing or removing any type of waterborne pathogen.
New Edition n Water quality monitoring methods, sampling techniques, and testing procedures.
n U S waterborne outbreak statistics, criteria for issuing a boil-water order.
Contents 6. Aeromonas 21. V ibrio cholerae 36. Toxoplasma gondii

Section I—Introduction to 7. Campylobacter 22. Yersinia 37. Trichuris trichiura
Water Quality 8. Cyanobacteria Section III—Introduction to Section IV—Introduction to
1. Waterborne Disease 9. Enterohemorrhagic Parasitic Pathogenic Agents Viral Pathogenic Agents
Causes, Problems, and escherichia coli 23. A canthamoeba spp. 38. A denoviruses
Challenges to 10. E scherichia coli 24. A scaris lumbricoides 39. A stroviruses
Treatment 11. Flavobacterium 25. Balamuthia mandrillaris 40. E merging Viruses
2. Water Quality in Source 12. H elicobacter pylori 26. Balantidium coli 41. Enteroviruses and
Water, Treatment, and 13. K lebsiella 27. Blastocystis hominis Parechoviruses
Distribution Systems 14. Legionella 28. C ryptosporidium parvum 42. H epatitis A
3. Water Quality Monitoring, 15. Mycobacterium avium 29. C yclospora cayetanensis 43. H epatitis E
Sampling, and Testing Complex 30. E ntamoeba histolytica 44. Human Caliciviruses
4. Molecular Detection of 16. P seudomonas 31. G iardia lamblia (Noroviruses and Sapoviruses)
Waterborne Microorganisms 17. Salmonella 32. Isospora belli 45. R eoviruses
Section II—Introduction to 18. S erratia 33. M icrosporidia 46. R otaviruses
Bacterial Pathogenic Agents 19. S higella 34. Naegleria fowleri
5. Acinetobacter 20. S taphylococcus 35. S histosomatidae
Precoat Filtration (M30) Contents Precoating

Second Edition 1. Introduction Body-feed
This practical manual provides 2. Applications and Filter Media Storage
complete information on precoat Economic 5. Spent Cake Removal
filtration systems, including guidelines Considerations and Residuals Handling
or their design, installation, and 3. Filter Design 6. Operations
operation. Cost considerations, Filter Vessel Design Operating
filter media, waste handling, Filter Element Design Adjustments
auxiliary equipment, and Filter Septum Design Process Control
instrumentation are explained. Hydraulics Monitoring
Published by AWWA. Softbound, 52 pp. Filtration Rate Emergency Controls
1995. ISBN 0898677874. Design Capacity Maintenance
No. 30030 4. Filter Media Record Keeping
Retail $68 l Member Price $45 Media Types and 7. Auxiliary Equipment
Grades and Safety
awwa.org • 1.800.926.7337 23
Water Chlorination/Chloramination Practices and Principles (M20)

Second Edition
This manual is a complete information resource on the uses of chlorine and chloramines
in water treatment. Beginning with a brief history of these important chemicals, the
manual focuses on their chemical properties and disinfection mechanisms; proper
handling, storage, and safety techniques; feed equipment types and ancillary equipment;
chlorine and chloramine disinfection strategies; and techniques to minimize the formation
of disinfection by-products while maintaining adequate disinfection and distribution
system residual.
Contents 5. Chlorine and Ammonia Safety

1. History of Chlorination and Chloramination Safety-related Chemical and
Origin of Water Disinfection Physical Properties
Evolution of Chlorination Materials Physiological Effects
Evolution of Chlorination Control of Chlorine Gas Exposure
Practices Exposure Level Guidelines and
Discovery of Trihalomethanes Definitions
Historical Development of Chloramines Medical Aspects
Evolution of Chloramination Materials First Aid
Evolution of Chloramination Control 6. Disinfection Strategies and
Practices Chlorine and Chloramines
Disinfection Regulations in the United Microbial/Disinfection
States By-Products Dilemma
International Disinfection Regulations Optimizing the Chlorination/
The Future Chloramination Disinfection Process
2. Chlorine Gas Distribution System Chlorination
Sodium Hypochlorite (Booster or Secondary Chlorination)
Ammonia Gas Treatment Plant Chlorination/
Ammonia Solutions Chloramination Strategies
Dechlorination Your AWWA
3. Chlorination Water Chemistry and
CT Values for Inactivation of Giardia Customer Service Staff
Disinfection Mechanisms
and Viruses by Free Chlorine and
Chlorination Chemistry
Other Disinfectants
Disinfection Mechanism
Chlorine Residual Test Methods
Disinfection Methods
Disinfection (Chlorination) of Facilities
4. Chlorination and Ammonia:
Handling, Storage, Feed Equipment,
and Systems
Gas Chlorination Facilities
Handling and Storing Chlorine Gas
Liquid Hypochlorite Facilities
Ammonia Gas (Anhydrous Ammonia)
Facilities
Aqua Ammonia Facilities
Common Facilities for Liquid Chemicals
Ancillary Equipment
Published by AWWA. 2006. Softbound, 173 pp. ISBN 1583214089

Desiree,

Instrumentation and Control (M2)

Third Edition
Instrumentation This manual explains the basic principles Contents
& Control of electrical power distribution, automa- 1. Introduction
tion, and instrumentation of water 2. Hydraulics and Electricity
distribution, treatment, and storage 3. Motor Controls
M2 systems. The operator will be able to
examine an item of equipment and
4. Flow Meters
understand what it does, how it works, 5. P ressure, Level, Temperature,
and the functions of its associated devices. and Other Process Measurements
Chapters cover hydraulic and electrical 6. Secondary Instrumentation
principles, motor controls, measurement 7. Telemetry
Third Edition instruments, visual displays, pumps, 8. Final Control Elements
valves, and digital controls. 9. Basics of Automatic Process Control
10. Digital Control and Communications
Advocacy
Published by AWWA. Softbound, 225 pp.

Communications
Conferences
Sections
2001. ISBN 158321125X. Systems

No. 30002 11. Instrument Diagrams

Simplified Procedures for Water Examination (M12)

Fifth Edition
Reliable water-quality tests form the basis for regulatory compliance and ensure the best possible quality drinking water for
the community. This AWWA manual provides operators with simplified, approved procedures for lab tests commonly needed
for process control in drinking water production. The reliable, reproducible testing procedures in M12 enable plant operators
to evaluate and optimize treatment processes to produce the highest-possible-quality drinking water.
Contents 10. Color 22. Phosphate
1. Water Quality 11. Conductivity 23. Silica
Laboratory 12. Dissolved Oxygen 24. Sodium
2. Alkalinity 13. Fluoride 25. Solids (Dissolved)
3. Aluminum 14. Hardness 26. Sulfate
4. Ammonia-Nitrogen 15. Iron 27. Taste and Odor
5. Calcium Carbonate 16. Jar Tests 28. Temperature
Saturation 17. Manganese 29. Turbidity
6. Carbon Dioxide (Free) 18. Nitrate 30. Bacteriological
7. Chlorine Residual 19. Nitrite Examination
8. Chlorine Demand 20. Ozone (Residual)
9. Chlorine Dioxide 21. pH
Periodic Table of the Elements

Handy for desk or wall. Size: 8 ¼" × 10 ¾", plastic-laminated
No. 30012A l Retail $7.00 l Member Price $5.00
“
‘‘AWWA publications help us do our jobs successfully today
and to prepare for the jobs we will hold tomorrow.’’
John Huber
Member since 1969
awwa.org • 1.800.926.7337 25
New Edition
Reverse Osmosis and Nanofiltration (M46)
Second Edition
This manual provides a thorough overview of reverse osmosis and nanofiltration
technologies for operators, engineers, educators, or anyone seeking an
introduction to membrane water treatment. Chapter topics encompass
theory and applications, design, equipment, costs, concentrate disposal,
pretreatment, equipment installation, operations, safety, and maintenance.
Contents 3. Facility Design and Waste Stream

1. Introduction Construction Management
RO and NF Membrane Raw Water Intake Pretreatment Filter
Applications Discharge Backwash Disposal
Membrane Materials and Suspended Solids and Silt Treatment Plant
Configurations Removal Design
2. Process Design RO and NF Systems Plant Location and Process Monitoring
Source Water Supply Hydraulic Turbochargers Layout Biological Monitoring
Pretreatment Posttreatment Systems Construction and Chemical Cleaning
Membrane Process Theory Ancillary Equipment and Equipment Installation Mechanical Integrity
Rating RO and NF Facilities Treatment Costs Instrumentation Calibration
Elements Instrumentation and 4. Operations and Safety
Posttreatment Control Maintenance

Microfiltration and Ultrafiltration Membranes (M53)

This manual explains all aspects of Contents
microfiltration and ultrafiltration for 1. Introduction
drinking water treatment: science and 2. Water Quality
theory, membrane materials and 3. Membrane Science and Theory
construction, membrane manufacturers,
4. System Concepts
system design, applications, operations,
costs, maintenance, and integration with 5. Microfiltration and Ultrafiltration
conventional treatment processes, and Membrane Manufacturers
case studies. 6. Membrane Applications
7. Pilot Testing of Membrane Systems
Published by AWWA. Softbound,
257 pp. 2005. ISBN 1583213600. 8. Membrane System Design Concepts
9. Operations
No. 30053
Retail $120 l Member Price $80 10. C ost of Microfiltration and
Ultrafiltration Membrane Systems
11. Residuals and Their Management
12. F uture Trends in Low-pressure
Membrane Filtration

Electrodialysis and Electrodialysis Reversal (M38)

This manual explains the design, selection, installation, operation, and maintenance of electrodialysis and electrodialysis reversal
systems in water treatment. Text explains process principles, equipment information, electrodialysis technology, and system design.
It is an excellent resource for engineers, operators, and anyone who wants to know more about these technologies.
Contents Operating Principles for Design
1. Introduction Posttreatment
Basic Water Chemistry Concepts Concentrate Disposal
Operating Principles of ED and EDR 3. Equipment and Installation
Development of ED and EDR Systems Equipment Subsystems
Applications Installation
2. Design Costing
Components of ED and EDR Design 4. Operation and Maintenance
Staging Operation Procedures
Limiting Parameters Maintenance Requirements
Water Recovery Safety
Pretreatment
Sizing Water Service Lines and Meters (M22)

Second Edition
Accurately size customer water service lines and water meters with this manual. Coverage includes estimating consumer water flows,
peak water demands, demand profiling, metering equipment, and procedures for calculating service lines and meters for optimum
water revenue and lowest service cost. Numerous tables and sample calculations included.
Contents 5. Sizing Service Lines

1. Introduction Data Required
Head Loss
2. Consumer Water Demands, Trends, and Performing Sizing Calculations
Considerations
Water Use Trends 6. Sizing the Customer’s Meter
Water Use Patterns Revenue Implications
System Components Policy Review
3. Demand Profiling for Optimal Meter Sizing Water Meter Selection
Recorder Design Meter Arrangements for Fire Services
Recording Data Summary
Creating Reports and Graphs Summary of Customer Water Demand
Using Demand Profiles to Size and Profile Survey
Maintain Meters Using Software to Size a Meter
4. Estimating Demands Using Fixture Values Flow Friction Loss Tables
Using the Modified Fixture Value Method

awwa.org • 1.800.926.7337 27
Flowmeters in Water Contents Considerations

Supply (M33) 1. C haracteristics Meter Selection
Block Diagram
Second Edition of Flow
This manual provides an excellent Fluid Parameters 4. Installation and
explanation of the types, design, Types of Flow Performance Issues
installation, operation, and Flow Conditioning Piping Configuration
maintenance of flowmeters. Meter Coefficient of Flow Straighteners
Covers electronic meters, Discharge Fluid Consideration
2. Types of Flowmeters Flowmeter
venturi, modified venturi, orifice
Turbine and Propeller Considerations
plate, turbine and propeller,
Orifice Plate Electrical
sonic, vortex, and averaging
Venturi Connections
Pitot flowmeters. Pipeline fluid
flow characteristics are cov- Modified Venturi 5. Communication,
ered, with tips on achieving Averaging Pitot Information and
maximum effectiveness. Variable Area Signal Outputs
Magnetic Analog Transmission
Published by AWWA.
Insertable Averaging Discrete Digital
Softbound, 56 pp. 2006. ISBN 1583214526.
Magnetic Communication
No. 30033 l Retail $78 l Member Price $53 Transit-Time Serial
Ultrasonic Communication
Vortex Telemetry or SCADA
3. Flowmeter Selection Multivariable
Selection Parameters Information
Meter Selection
Water Meters—Selection, Installation, Testing,

and Maintenance (M6)
Fourth Edition
This manual describes all aspects of water meters: types, specification, installation,
testing, maintenance, and repair. It provides sample record-keeping forms, a
history of water use measurement and the development of modern water meters
and is heavily illustrated with photos, diagrams, and performance specs.
Contents
1. History of Water Measurement and Development of Water Meters
2. Selecting Meter Types
3. E ffects of Water-Flow Friction, Increased Usage, and Pressure Losses
on Service Adequacy
4. Meter Installation
5. Meter Test Procedures and Equipment
6. Maintenance and repair of Displacement Meters
7. Maintenance Shop Layout and Equipment
8. Meter Records
9. Remote Registration

Distribution Valves: Selection, Installation, Field Testing,

and Maintenance (M44)
Second Edition
This operations manual provides practical information on selecting, installing, testing,
and maintaining distribution valves in potable water systems. It covers all types of valves:
on/off operation valves, flow control and on/off control valves, special-purpose valves,
actuators, and valve-end connections. Unloading, inspection, storage, installation, testing,
maintenance, and record keeping are described in detail.
Contents Special Purpose Documents Maintenance
1. History Valves Unloading Schedule
and Design Actuators Inspection Procedures
Considerations Valve End Storage Record Keeping
Connections Bolts 6. Distribution
2. Types and
Selection of 3. Testing, 4. Installation Valves
Valves Unloading, Valve Inspection Emergency
On–Off Inspection, and Valve Response
Operation Storage Installation Planning
and Flow Manufacturer’s Valve Testing Published by AWWA. Softbound, 64 pp. 2006. ISBN 1583214305.
Valve Tests
Control 5. Operation and No. 30044 l Retail $78 l Member Price $53
On–Off Control Manufacturer’s Maintenance
Butterfly Valves: Torque, Head Loss, and Cavitation Analysis (M49)

This manual provides guidance for using the versatile butterfly valve in waterworks
service. Coverage includes procedures for calculating operating torque, head loss, and
cavitation. The manual includes recommended methods for choosing actuator sizes,
avoiding valve failure caused by internal forces produced by water flow and pressure,
reducing noise, and preventing damaging vibrations.
Contents 3. Valve Head Loss

1. Introduction Head Loss Calculations
Butterfly Valve Design Energy Calculations
Torque, Head Loss, and 4. Valve Cavitation
Cavitation Predicting Cavitation
System Conditions Methods for Reducing Cavitation
2. Valve Torque 5. Valve Testing
Torque Components Testing Requirements
Bearing Torque Flow Test Procedure
Center of Gravity Torque Seating Torque Test Procedure
Hydrostatic Torque 6. Valve Applications
Seating Torque Actuator Sizing
Packing and Hub Torque Effects of Pipe Installation
Dynamic Torque Cautions
Other Components of Torque
System Characteristics

awwa.org • 1.800.926.7337 29
WWA Manual
Air-Release, Air/Vacuum, and Combination Air Valves (M51)
actices.
ual useful for
uable guide for
Air-Release, Here’s a total engineering and operations guidebook for selecting, sizing, locating,
1
test edition, Air/Vacuum & and installing air valves in drinking water supply applications. Coverage includes valve
types, installation locations along a pipeline, selecting the correct valve orifice size,
Combination Air Valves water hammer conditions, installation considerations, operation and safety issues,
and maintenance.
M51 Contents 4. Design of Valve Orifice
Size

Air/Vacuum Valve
Selection
1. Introduction
Occurrence and Effect Sizing for Releasing Combination Air Valve
of Air in Pipelines Air Under Pressure Selection
Sources of Air Entry Orifice Sizing Method 5. Water Hammer Effects
into Pipelines for Releasing Air Air/Vacuum and
First Edition
Sizing for Pipeline Combination Air
2. Types of Air Valves Filling
Air-Release Valves Valves
Sizing for Pipeline Air Valves at Well
Air/Vacuum Valves
Advocacy
Draining
Communications
Conferences
Combination Air Valves Pumps

Sizing for Gravity Flow
Sections
Air Valves on Pipelines

The Authoritative Resource on Safe Water SM
3. Locating Air Valves Sizing for Special
Along a Pipeline Applications 6. Installation, Operation,
Air-Release Valve Maintenance,
Selection and Safety
Water Audits and Leak Detection (M36)

Second Edition
A properly executed water audit and leak detection program is the most effective way for
your utility to conserve water, save money, and increase revenues. This manual provides
step-by-step guidance for setting up water audit and leak detection programs. You get a
five-step plan for conducting a system-wide audit, to identify how much water your
utility is losing in the distribution system and what that water loss costs you. You also get
step-by-step guidance for preparing a complete leak detection and repair plan. M36 covers
the equipment needed, crew qualifications, methods of surveying, detecting, and
pinpointing leaks, and how to determine costs. The manual includes sample forms that
let you control your water audit and leak detection work and keep track of leak repairs.
Contents 3. Leak Detection Overview Determining Leak

1. Introduction Types of Leaks and Their Detection
What Is a Water Audit? Costs Effectiveness
What Is Leak Detection? Leak Detection Methods Meters: Types, Uses,
Benefits Leaks You Can Expect to Sizing, and
Find Installation
2. Conducting a Water Audit Meter Testing,
Measuring the Supply 4. Conducting a Leak
Detection Survey Surveillance,
Measuring Authorized and Calibration
Metered Use Preparation
Procedures Calculating Evaporative
Measuring Authorized Water Loss
Unmetered Use Measuring and Estimating
Losses From Leak Detection
Measuring Water Losses Equipment
Analyzing Results Discovered Leaks


External Corrosion: Introduction to Chemistry and Control (M27)

Second Edition
Gain an understanding of external pipe corrosion and learn how to institute a corrosion control
program in this practical operations manual. The manual explains the chemistry of corrosion
and how to evaluate a pipeline’s corrosion potential by studying soil content, pipe material,
and other variables. The manual also provides information on corrosion protection devices
for distribution system pipe and storage tanks.
Contents Cathodic Protection
1. Importance of Controlling External Materials Selection
Corrosion Trench Improvement
Corrosion Occurrence and Implications Protective Methods for Specific Pipe
Economics of Corrosion Control Materials
2. Chemistry of Corrosion 5. Atmospheric Corrosion

Basic Electrochemistry of Corrosion How Metals Corrode in the Atmosphere
Chemistry of Corrosion in Water Systems Types of Corrosion That Can Be Expected
Methods of Control
3. Evaluating the Potential for Corrosion Coating Evaluation
Effects of the Chemical Environment on
Common Water Pipe Materials 6. Corrosion Control of Water Storage Tanks
Stray Currents Corrosion of Water Tanks
Corrosion Prevention for Water Tanks
4. Corrosion Protection of Buried Pipelines
Coatings
Rehabilitation of Water Mains (M28)

Rehabilitation Second Edition
s,andmanagers
options.Thetext
ogiesthathavea
of Water Mains
dEuropetoday.
y,approximately
instomeetclean
Get the guidance you need to decide which rehabilitation method is right for your specific
micaloptionsthat
ywithlong-term
situation—cleaning, lining, or trenchless rehabilitation. This manual provides step-by-step
procedures for all techniques, including flushing, cable-attached devices, pigs and
M28 other fluid-propelled cleaning devices, power-boring devices, cement–mortar lining,
epoxy lining, conventional slip-lining, close-fit slip-lining, cured-in-place lining, and
pipe-bursting technologies.
Contents Slip-Lining
1. Distribution System Performance Criteria Modified Slip-Lining
Second Edition
Water Quality Cured-in-Place Lining
First Edition
Hydraulic Performance 4. Internal Joint Seals

Advocacy
Communications
Conferences
Structural Performance and Leakage Fitting Procedure for Internal Joint Seals
Rehabilitation Solutions Installed in Water Mains
Sections
The Authoritative Resource on Safe Water®

Selection of Rehabilitation Solutions 5. Pipe Bursting
2. Cleaning 6. Maintaining Service
Flushing Bypass Piping
Cable-Attached Devices
Fluid-Propelled Cleaning Devices 7. Customer Relations
Cleaning by Power Boring Customer Notification Program
Community Relations
3. Lining Techniques
Cement-Mortar Lining Structural Lining Design Issues
Epoxy Lining

awwa.org • 1.800.926.7337 31
Distribution System Requirements for Fire Protection (M31)

Third Edition
This manual provides specific guidance on the design, operation, and maintenance of water
distribution systems as they relate to fire protection and suppression. Fire flow requirements,
criteria for system design, demand, and storage are covered. The manual includes materials
standards, fire protection organizations and their roles, and fire insurance ratings.
Contents 3. Distribution System Storage
1. Fire Flow Requirements Functions of Distribution Storage
Impact on Distribution System Design Elevated and Ground Storage
Community Governance Pumping
Calculating Fire Flow Requirements Location
Practical Limits on Fire Flow Storage Reservoir Overflow Level
Nonpotable Water Sources for Fire 4. Adequacy and Reliability
Fighting of Distribution Systems
2. System Demand and Design-Flow Criteria Determining Level of Reliability
Methods of Distribution Reliability of Major System
Rates of Water Use Components Operations
Distribution System Appurtenances 5. Automatic Fire Sprinkler Systems
System Evaluation and Design Advantages Publications for Distribution System
Determining Design Flow Water Supply Requirements Materials
Flow Metering Types of Sprinklers Agencies Involved in Fire Protection
Standby Charges for Fire Protection Standpipes Water Supply and Fire Insurance Ratings
Systems Backflow Prevention
Water Distribution Analysis Techniques Published by AWWA. Softbound, 63 pp. 1998. ISBN 0898679354.
Steel Water-Storage Tanks (M42)

You will find detailed and complete information on the selection, design, construction,
and maintenance of steel tanks for potable water storage in this manual. M42
comprehensively covers tank sizing, configuration, site selection, design, operation,
and maintenance.
Contents
1. Typical Capacities and Configurations
2. Appurtenances
3. Cathodic Protection
4. Coating Systems
5. Selecting and Sizing Water Storage Tanks
6. Construction Considerations
7. Inspecting New Tank Construction
8. Routine Operation and Maintenance
9. Professional Examination and Renovation
10. Cold Weather Operation
Steel Water Tank Industry Standards Organizations and Information Sources
Inspecting and Repairing Steel Water Tanks, Standpipes, Reservoirs, and Elevated Tanks

Recommended Practice for Backflow Prevention

and Cross-Connection Control (M14)
Third Edition
Get the information you need to eliminate the threat of backflow and cross-connections
in your distribution system. This manual describes currently accepted practices for
initiating and managing an effective cross-connection control program, and establishing
uniform procedures and practices. Coverage includes backflow device selection and the
latest techniques for inspection and maintenance.
Contents 4. Backflow Prevention Assembly Assembly
1. Introduction Application, Installation, Spill Resistant
Responsibilities and Maintenance Vacuum Breaker
Health Aspects General Backflow Devices
Legal Aspects Air Gap Atmospheric
Reduced Pressure Principle Vacuum Breaker
2. Program Administration Backflow Prevention Dual Check
Types of Programs Assembly Dual Check With
Components of Purveyor’s Reduced Pressure Detector Atmospheric Vent
Program Assembly Continuous Water Test Responsibilities
3. Backflow Principles Double Check Valve Service 5. Typical Hazards
Basic Hydraulics Backflow Prevention Testing Awareness Recommended Protection
Types of Backflow Assembly Testing Procedures of for Specific Categories of
Assessing the Effectiveness Double Check Detector Assemblies Customers
of Assemblies and Devices Backflow Prevention Backflow Assembly Field Test Recommended Protection
Assembly Equipment for Water Purveyor’s
Pressure Vacuum Breaker Maintenance of Assemblies Hazards
Installation, Field Testing, and Maintenance of Fire Hydrants (M17)

Fourth Edition
Proper installation, testing, and maintenance are critical for every fire hydrant in your city.
This manual provides detailed instructions for installing, testing, and maintaining both
wet-barrel- and dry-barrel-types of fire hydrants. Cutaway drawings, photos, step-by-step
procedures, equipment lists, specification charts, maintenance schedules, and ready-to-use
forms provide all the information you need to keep your fire hydrants working perfectly
at all times.
Contents Illustrated Guide to Dry-Barrel
1. A Brief History of Fire Hydrants and Wet-Barrel Hydrant Nomenclature
American AVK Company
2. Dry-Barrel Hydrants: Definitions and American Flow Control
Preferred Nomenclature Clow Valve Company
3. Inspection, Installation, Testing, and East Jordan Iron Works, Inc.
Placing the Hydrant in Service James Jones Company
4. Maintenance Kennedy Valve
M&H Valve
5. Flow Tests
Mueller Group
US Pipe & Foundry Company
Waterous Company
awwa.org • 1.800.926.7337 33
Flexible-Membrane Covers and Linings

for Potable-Water Reservoirs (M25)
Third Edition
This is a complete technical guide for the design, installation, operation, and maintenance of
flexible-membrane covers and linings for potable water reservoirs. Additionally, comparative
information about different types of membranes is included to help you evaluate them and
choose the right type for your use.
Contents 3. Operation, Inspection, and Maintenance
1. Introduction Guidelines for Floating Covers
Purpose and Scope General
Description of Facilities Operation
Advantages and Disadvantages Maintenance
Permeation 4. Design and Installation of Flexible
Definitions Membrane Linings
Survey of Existing Facilities Lining Design
2. Design and Installation of Flexible Lining Installation
Membrane Floating Covers 5. Operation and Maintenance Guidelines
Floating Cover Design for Linings
Floating Cover Installation Operation
Maintenance
Computer Modeling of Water Distribution Systems (M32)

Second Edition
Municipal water distribution systems are very large and complex hydraulic networks of
pipes, pumps, valves, and storage reservoirs. In order to understand what is happening
in the distribution system, the operator can build an accurate and detailed “virtual”
model of the system using computer software. Computer models can help the operator
uncover problems and try different scenarios to solve them without actually entering or
changing the physical distribution system. The manual will take the reader from an intro-
duction to modeling, through data collection, model design, calibration, and the many
uses for distribution system computer models.
Contents C-Factor Tests Developing System
1. Introduction Diurnal Demand Improvements
to Distribution System Measurements 5. Extended Period
Modeling Pump Tests Simulation
Hydraulic Gradient Input Data
2. Preparing the Model Tests
Model Setup EPS Model Setup
Fire Flow Tests
Data Requirements Data Quality 6. Water Quality Modeling
3. Hydraulic Tests and Data Requirements
4. Steady State Simulation Model Calibration
Measurements Calibration
Flow Measurements Limiting Conditions for 7. Advances and Trends in
Meter Tests Design Scenarios Network Modeling


NEW
Fundamentals and Control of Nitrification

in Chloraminated Drinking Water Distribution
Systems (M56)
This water utility operations manual provides background
information on the occurrence and microbiology of
nitrification in various water environments and offers
current and practical approaches to nitrification
prevention and response.
The manual provides all the information needed to
prevent, treat, monitor, and control nitrification. It
identifies the causes of nitrification in chloraminated
systems, health impacts, growth, and inactivation of
bacteria, operational response to an episode, and
system improvements to prevent nitrification.
Nitrification can be problematic in potable
water systems that use chloramines to provide a
residual disinfectant in the distribution system. Nitrification can
potentially impact compliance with Safe Drinking Water Act requirements.
Distribution system nitrification leads to decreases in chloramine residual,
alkalinity, and pH; elevated levels of nitrite and nitrate; and increased
microbial counts.
Contents
1. Introduction to Nitrification in Drinking Water and Its Impact
on Regulatory Compliance Order Online
2. Nitrification in Water and Wastewater Treatment @ www.awwa.org
3. Nitrification in Drinking Water Distribution Systems
or call 800.926.7337
4. Overview of Causes and Control of Nitrification
in Water Distribution Systems fax 303.347.0804
5. Microbiology and Isolation of Nitrifying Bacteria
Your AWWA
6. Growth and Inactivation of Nitrifying Bacteria Customer Service Staff
7. Monitoring for Nitrification Prevention and Control
8. Operational and Treatment Practices to Prevent Nitrification
9. Assessment and Operational Responses to Nitrification Episodes
10. Capital Improvements for Nitrification Prevention

Ginnie,
awwa.org • 1.800.926.7337 35
AWWA Manuals of Water Supply Practices

nO. tITLE MEMBER RETAIL PG#
30001 M1 PRINCIPLES OF WATER RATES, FEES & CHARGES 5/E $80 $120 15
30002 M2 INSTRUMENTATION & CONTROL 3/E $70 $105 25
30003 M3 SAFETY PRACTICES FOR WATER UTILITIES 6/E $65 $95 17
30004 M4 WATER FLUORIDATION PRINCIPLES & PRACTICES 5/E $60 $90 22
30005 M5 WATER UTILITY MANAGEMENT 2/E $65 $95 14
30006 M6 WATER METERS: SELECTION, INSTALLATION, TESTING, AND MAINTENANCE 4/E $60 $90 28
30007 M7 PROBLEM ORGANISMS IN WATER: IDENTIFICATION AND TREATMENT 3/E $70 $105 22
30009 M9 CONCRETE PRESSURE PIPE 2/E $70 $105 19
30011 M11 STEEL water PIPE: A GUIDE FOR DESIGN & INSTALLATION 4/E $70 $105 19
30012 M12 SIMPLIFIED PROCEDURES FOR WATER EXAMINATION 5/E $70 $105 12
30014 M14 RECOMMENDED PRACTICE FOR BACKFLOW PREVENTION
AND CROSS-CONNECTION CONTROL 3/E $65 $95 33
30017 M17 INSTALLATION, FIELD TESTING, AND MAINTENANCE OF FIRE HYDRANTS 4/E $65 $95 33
30019 M19 EMERGENCY PLANNING FOR WATER UTILITIES 4/E $60 $90 17
30020 M20 WATER CHLORINATION/CHLORAMINATION PRACTICES AND PRINCIPLES 2/E $65 $95 24
30021 M21 GROUNDWATER 3/E $70 $105 16
30022 M22 SIZING WATER SERVICE LINES & METERS 2/E $60 $90 27
30023 M23 PVC PIPE: DESIGN & INSTALLATION 2/E $70 $105 18
30025 M25 FLEXIBLE MEMBRANE COVERS & LININGS FOR POTABLE WATER RESERVOIRS 3/E $45 $68 34
30027 M27 EXTERNAL CORROSION: INTRODUCTION TO CHEMISTRY & CONTROL 2/E $53 $78 31
30028 M28 REHABILITATION OF WATER MAINS 2/E $53 $78 31
30029 M29 WATER UTILITY CAPITAL FINANCING 3/E $60 $90 14
30030 M30 PRECOAT FILTRATION 2/E $45 $68 23
30031 M31 DISTRIBUTION SYSTEM REQUIREMENTS FOR FIRE PROTECTION 3/E $53 $78 32
30032 M32 COMPUTER MODELING OF WATER DISTRIBUTION SYSTEMS 2/E $65 $95 34
30033 M33 FLOWMETERS IN WATER SUPPLY 2/E $53 $78 28
30036 M36 WATER AUDITS & LEAK DETECTION 2/E $60 $90 30
30037 M37 OPERATIONAL CONTROL OF COAGULATION & FILTRATION PROCESSES 2/E $60 $90 21
30038 M38 ELECTRODIALYSIS & ELECTRODIALYSIS REVERSAL $53 $78 27
30041 M41 DUCTILE-IRON PIPE 2/E $70 $105 18
30042 M42 STEEL WATER-STORAGE TANKS $70 $105 32
30044 M44 DISTRIBUTION VALVES: SELECTION, INSTALLATION, FIELD TESTING, AND MAINTENANCE 2/E $53 $78 29
30045 M45 FIBERGLASS PIPE DESIGN 2/E $70 $105 20
30046 M46 REVERSE OSMOSIS & NANOFILTRATION 2/E $80 $120 26
30047 M47 CONSTRUCTION CONTRACT ADMINISTRATION $65 $95 21
30048 M48 WATERBORNE PATHOGENS 2/E $80 $120 23
30049 M49 BUTTERFLY VALVES: TORQUE, HEAD LOSS, AND CAVITATION ANALYSIS $50 $75 29
30050 M50 WATER RESOURCES PLANNING 2/E $80 $120 13
30051 M51 AIR RELEASE AIR/VACUUM AND COMBINATION AIR VALVES $45 $68 30
30052 M52 water conservation programs—a planning manual $65 $95 16
30053 M53 MICROFILTRATION AND ULTRAFILTRATION MEMBRANES $80 $120 26
30054 M54 DEVELOPING RATES FOR SMALL SYSTEMS $45 $68 15
30055 M55 PE PIPE—DESIGN AND INSTALLATION $65 $95 20
30056 M56 FUNDAMENTALS AND CONTROL OF NITRIFICATION IN CHLORAMINATED DRINKING WATER
DISTRIBUTION SYSTEMS $80 $120 35
MANSET MANUALS LIBRARY SET $2,194 $3,260 13

On the AWWA Bookstore Horizon
AWWA’s publishing and video program constantly looks for topics and titles
that provide our customers with the best, most up-to-date
information about safe water and its management
and operations. In 2008 we will have several new
titles that we’re sure you will want to have on
your shelf. Watch for new products on these
topics to arrive at the AWWA Bookstore
in 2008:
 Total water management
 Ultraviolet disinfection
 Filtration practices
 Math for wastewater operators
 Implementing AWWA’s G-series
management standards
 Disaster relief and recovery
 GIS for water systems
Lots of other titles are in the works as well,
so keep your eye on your mailbox, or visit our
online AWWA Bookstore at www.awwa.org/bookstore,
and click on “It’s New!”
Advocacy
C Communications
Conferences
Sections
The Authoritative Resource on Safe Water®

Principles and Practices of Water
Supply Operations
WSO Textbooks
AWWA’s finest text set is Part 1: Water Sources
specially developed for This text teaches water source development and raw water
water supply operator characteristics and looks at how both affect drinking water
training, either in a quality. It introduces the hydrologic cycle and covers
groundwater and surface water supplies. It also explores
classroom or individually. water conservation and water use in relation to source
Five textbooks cover development and water transmission.
all aspects of municipal Published by AWWA. Hardback, 212 pp. 2003.
ISBN 1583212299.
water supply: No. 1955 l Retail $105 l Member Price $69
n water sources
n water treatment
n w ater transmission
and distribution
n water quality
n water science
Your AWWA
Customer Service Staff
Part 2: Water Treatment Part 3: Water Transmission

This text introduces the fundamentals of and Distribution
drinking water treatment processes. Specific The basics of design, construction, operation,
topics include raw water quality, treatment and maintenance of water transmission and
options, treatment chemicals, and drinking distribution systems are presented in this
water regulations. Chapters discuss specific introductory text. It examines individual
treatment processes in detail. The text also system components; cross-connections
examines common operating problems and and backflow prevention.
solutions.
Published by AWWA. Hardback, 553 pp.
Published by AWWA. Hardback, 552 pp. 2003. ISBN 1583212310.
2003. ISBN 1583212302.
No. 1956 No. 1957
Retail $120 l Member Price $79 Retail $120 l Member Price $79
Student Workbook Student Workbook for Water

for Water Treatment text Transmission and Distribution text
sOwen, No. 1967
Association Services Representative No. 1966

P R I N C I P L E S A N D P R A C T I C E S O F W AT E R S U P P LY O P E R AT I O N S
Five -tex t set

S a v e 2 0%
No. WSOTX T
Retail $444 l Membe
“
r Price: $296
‘‘Being part of AWWA

Part 4: Water Quality means having readily
Students gain a practical knowledge of water available resources and
quality analyses and the regulations govern-
ing drinking water standards with this intro- information to help me
ductory text. It explains sample collection, not only find out what
analysis, and interpretation, and includes a
list of necessary laboratory equipment has been done in the
and instruments. past that didn’t work,
2003. ISBN 1583212329.
but also find out what
No. 1958 kind of solutions are
Retail $105 l Member Price $69 out there that do
Student Workbook for Water Quality text work.’’”
No. 1968
Retail $45 l Member Price $30 Charlie Anderson
Member since 1976
Part 5: Basic Science Concepts

and Applications
This essential text is referenced throughout
the other volumes in the series. Students
learn practical mathematics, hydraulics, Your AWWA
chemistry, and electricity as those subjects Customer Service Staff
relate to water and system operations.
Includes step-by-step calculations and
answers.
Published by AWWA. Hardback,
645 pp. 2003. ISBN 1583212337.
No. 1959
Student Workbook for Basic Science
Concepts and Applications text
No. 1954
Janice,
awwa.org • 1.800.926.7337 39
WSO DVDs NEW
Distribution Systems
Give new water operators fundamental knowledge about the structures, equipment,
operation, and maintenance of city water distribution systems.
What operators will learn:
Water Supply Operations: Distribution Systems teaches viewers
n Water quality issues in the distribution system
n Water quality monitoring, sampling, and analysis
n Why water quality degrades in the distribution system
n Water pressure and fire flow requirements
Produced to illustrate and
n Disinfectant residuals
support the main points n Flushing plans and implementation
discussed in the Water n Flushing procedures
Supply Operation training n Pigs, swabs, scrapers
texts, these high-quality n Chlorination and dechlorination

n Causes and solutions for corrosion
DVDs can be used in n Leak detection
conjunction with the Produced by AWWA, DVD, 25 minutes.
texts or as a stand-alone No. 64109 l Retail $295 l Member
training program. Price $195
NEW NEW NEW
Water Loss Control Centrifugal Pumps Turbidity Measurement

Lost water is lost money, and that fact Water operators receive a basic and Particle Counting
makes leak detection and repair an essential understanding of centrifugal pumps, the Turbidity must be removed from drinking
concern for all water systems. You will find most common pump used in municipal water in the treatment process. Turbidity in
everything you need to implement an active water systems. This DVD describes drinking water is a regulated substance and
leak-detection and repair program with this the advantages and disadvantages utilities are required to comply with these
DVD. With practical advice and easy-to-follow of centrifugal pumps; operating regulations. Turbidimeters and particle
procedures, the DVD covers deteriorating principles, and maintenance procedures; counters, instruments that measure and
materials, weak joints, earth movement, recordkeeping, and troubleshooting. analyze turbidity, help operators monitor
and earth settlement. The DVD illustrates several pump types: turbidity before, during, and after the
Produced by AWWA. DVD, 16 minutes end-suction, split-case, vertical turbine, filtration process. This DVD explains how
submersible, and line-shaft turbine. these instruments work and demonstrates
No. 64112
Retail $295 l Member Price $195 Produced by AWWA. DVD, 13 minutes. their use, operation, and calibration.
No. 64110 Produced by AWWA. DVD, 11 minutes.
Retail $295 l Member Price $195 No. 64097

Filtration Coagulation, Flocculation, Jar Testing

Filtration is a major step in the multiple- and Sedimentation The well-planned and organized approach
barrier approach to water treatment. This DVD explains and demonstrates the presented in this DVD can be your guide to
Combined with proper chemical disinfection, coagulation, flocculation, and sedimenta- successful, cost-effective jar testing results.
water filtration is an indispensable tool for tion processes. The training DVD defines the Industry experts explain how to get results at
preserving consumer confidence and safe- three treatment processes, gives a step-by- your treatment plant through proper jar
guarding public health. The DVD teaches the step guide for what to expect at each stage testing procedures. You’ll learn:
basic equipment operation, and maintenance of treatment, and explains how to optimize n Steps for effective jar testing
of conventional water filter plants. each process for maximum effectiveness
n Factors that can throw off results
Produced by AWWA. DVD, 15 minutes. and minimum cost.
n H ow to treat jars at various
temperatures and how to
Retail $295 l Member Price $195 No. 64091 determine daily chemical
Retail $295 l Member Price $195 doses and pH levels.
Produced by AWWA. DVD, 19 minutes.
No. 64083
Retail $295 l Member Prices $195
Flushing and Cleaning

Once finished water enters the distribution Disinfection Strategies
system, the water’s quality may be degraded
by internal corrosion or tuberculation in New and changing technologies as well as
the pipes. Although it is safe to drink, the ongoing findings into possible health effects
water may obtain unwanted taste, odor, or of various disinfectants make selecting the Water Sources
color, which causes customer complaints. proper disinfection treatment one of the
This DVD offers a thorough overview of
To combat these problems, distribution pipes most challenging issues facing water
the topic of water sources for city drinking
need to be flushed and cleaned from time providers today and tomorrow. This DVD
water systems. It describes groundwater,
to time. This video describes basic flushing teaches basic disinfection strategies,
surface water, well construction, source
and cleaning equipment and procedures. including chlorine, chloramines, ozone,
water intakes, and water transmission to
It covers planning, public notification, and UV; advantages and disadvantages
the treatment plant. Basic hydrologic terms,
minimizing customer inconvenience, of each; DBPs; and waterborne diseases.
such as the hydrologic cycle, are defined to
safety, avoiding damage and backflow, and This DVD also introduces the Surface Water
provide viewers with a common ground of
mechanical cleaning devices, such as swabs. Treatment Rule.
understanding.
Produced by AWWA. DVD, 16 minutes. Produced by AWWA. DVD, 20 minutes.
No. 64111 No. 64093
No. 64272
Retail $295 l Member Prices $195
awwa.org • 1.800.926.7337 41
NEW
SCADA and Instrumentation Ozone and UV Membranes

SCADA, Supervisory Control and Data Ozone is a powerful oxidant and disinfectant This DVD provides an overview of the
Acquisition, has forever altered the way that produces almost total disinfection of four main membrane water treatment
utilities conduct business. A single operator drinking water, including Cryptosporidium processes: microfiltration, ultrafiltration,
can control treatment, storage, system inactivation. Other benefits of ozone disinfec- nanofiltration, and reverse osmosis.
pressure, and other vital functions tion include taste-and-odor control, low dis- The DVD covers operating principles,
through a single, linked computer network. infection by-products, and a high degree of maintenance, concentrate disposal,
Operators learn basic principles of operational safety. This DVD explains the use and applications. Water operators,
automation, control instrumentation, and of ozone in drinking water treatment: engineers, or anyone seeking an
SCADA in water treatment and distribution. its physical and chemical properties, ozone’s introduction to membranes processess
SCADA systems and security systems are benefits and drawbacks, ozone-generating for water treatment should watch this DVD.
also discussed, including protecting systems equipment, costs, location within the Produced by AWWA. DVD, 15 minutes.
linked via the Internet. treatment train, safety, and more. No. 64096
Produced by AWWA. DVD, 20 minutes. Produced by AWWA. DVD, 12 minutes. Retail $295 l Member Price $195
No. 64099 No. 64095
Order Online Source Water Protection

Source water protection programs are well
worth the cost and act as effective insurance
against contamination and its health and
financial implications. It is far less expensive
for a utility to protect its source waters from
contamination than it is for them to remove
contaminants from water. This DVD discusses
general source water protection with a focus
on point and nonpoint pollution. It looks
at different types of contaminants and dis-
cusses how protecting the source helps make
water treatment more effective and less
expensive.
@ awwa.org
No. 64090
or call 800.926.7337
fax 303.347.0804

AWWA EDUCATIONAL PROGRAMS
No matter what your interest, Seminars

AWWA has training to fit your
needs. AWWA educational
programs set the industry
standard in continuing Webcasts
education and cover the full
spectrum of relevant leading-
edge water industry topics.
Online Learning
AWWA offers several formats,
so whether you want to
conveniently access courses
online, get the most timely Conferences SETTING THE
information via webcast from
your desktop, examine a EDUCATION
topic in-depth at a seminar
or see the big picture at a Workshops STANDARD
conference, AWWA has a
solution that makes sense TO HELP YOU DELIVER
for you. Visit awwa.org for
schedules and registration. SAFE WATER
For more information and registration, visit awwa.org
Advocacy
Communications
Conferences
ɀ Education and Training
Sections
Operator Certification
Best Seller
Operator Certification Study Guide: n 560 sample questions organized by certification
A Guide to Preparing for Water levels 1, 2, 3, and 4, so you can study just those
questions applicable to your certification level.
Treatment and Distribution Operator
n Answers come complete with the reference
Certification Exams book, chapter, and page from which the
Fifth Edition answer was taken.
John Giorgi n Suggested topics of study for each
examination area
The perfect study guide for water operator certifica-
tion, this updated edition provides questions and n Separate ABC Formula/Conversion
answers that are similar to actual questions on Tables for treatment and distribution
certification tests. This gives operators an n Separate ABC Examination Requirements
understanding of the types of questions on the exams, for treatment and distribution
plus practice and knowledge, at the same time.
Operator Certification Study Guide: Secrets to Success

This DVD and accompanying CD-ROM are specially developed to help you pass your state certification exam
the first time. Based on the Operator Certification Study Guide, Fifth Edition (No. 20517), this DVD and CD
show you what to study, how to study, and what types of questions you will encounter. You get a 20-minute
DVD that tells you how to study for your state water operator certification examination, plus a CD-ROM with
dozens of sample questions that are similar to those on the actual test. Many operators experience anxiety
and uncertainty when facing a certification exam because of not knowing what will be on the exam or where
the gaps in their knowledge are. Operator Certification Study Guide: Secrets to Success will help remove
your uncertainty and the anxiety you may feel about this important examination. This DVD and CD help
you with test preparation techniques, suggestions for reading materials, topics to study, test-taking
tips, and sample questions that show you your strengths and weaknesses.
Produced by AWWA. DVD and CD-ROM. 2006.
Best Seller
Water Treatment Operator Handbook
Nicholas G. Pizzi
AWWA’s top handbook for water treatment opera- microfiltration, sampling, laboratory procedures,
tors solves problems, supplies math and chemistry instrumentation, control, safety practices, record
calculations, optimizes treatment processes, and keeping, and reporting.
helps operators studying for certification. Covers Published by AWWA. Softbound, 251 pp. 2005.
includes pretreatment, coagulation, flocculation, ISBN 1583211845.
sedimentation, filtration, disinfection, softening,
No. 20481
aeration, adsorption, iron and manganese removal,
fluoridation, corrosion, scaling, posttreatment,
reverse osmosis, nanofiltration, ultrafiltration,

O P E R AT O R C E R T I F I CAT I O N
Math for Distribution System Operators: Practice Problems NEW
to Prepare for Distribution System Operator Certification Exams

John Giorgi
Most water operators cite mathematics as designed to help distribution operators

the subject giving them the most difficulty on improve their math skills, pass certifica-
their operator certification exams, as well as tion exams, perform their jobs better, and
on the job. This math study text is advance their careers.
The book provides hundreds of math
problems in all areas of operations, from
simple to complex. Each problem includes
NEW the answer and the method for solving the
problem. Many problems include explanatory
comments to aid your understanding of the
mathematical logic behind the solution.
Appendices provide common conversion Math for Water Treatment
factors, a summary of the equations used
in the book, chemistry tables, maximum
Operators: Practice Problems
contaminant level charts, and abbreviations to Prepare for Water Treatment
to which you can refer when working out the Operator Certification Exams
problems. In addition, a CD-ROM containing
CT tables in Microsoft® Excel format is John Giorgi
included with the book. Most water operators cite mathematics as
Published by AWWA. Softbound, 250 pp. the subject giving them the most difficulty on
2007. ISBN 1583214542. their operator certification exams, as well as
on the job. This math study text is designed
No. 20628
to help water treatment operators improve
their math skills, pass certification exams,
perform their jobs better, and advance
their careers.
The book provides hundreds of math
problems in all areas of water treatment
operations from simple to complex. Each
problem includes the answer and the method
for solving the problem. Many problems
include explanatory comments to aid your
understanding of the mathematical logic
behind the solution.
Appendices provide common conversion
factors, a summary of the equations used
in the book, chemistry tables, maximum
contaminant level charts, and abbreviations
Operator Math Made Easy to which you can refer when working out the
Operators will get up to speed fast with this DVD. Operators learn how to calculate problems. In addition, a CD-ROM contain-
volume measurements for any size and shape tank, conversions of cubic feet of water to ing CT tables in Microsoft® Excel format is
gallons, flow rates, concentrations in grains per gallon, parts per million, and milligrams per included with the book.
liter, and average daily flow. Published by AWWA. Softbound, 250 pp.
Produced by AWWA. DVD, 20 minutes. 2007. ISBN 1583214550.
No. 64127 l Retail $149 l Member Price $99 No. 20618
awwa.org • 1.800.926.7337 45
O P E R AT O R C E R T I F I CAT I O N
Basic Microbiology for Drinking Water Personnel

Second Edition
Dennis R. Hill
Written for nonscientists, this book describes waterborne microorganisms—bacteria, viruses,
protozoa, amoebae, and algae—that either pose a human health threat or contribute to distribution
system corrosion. You get the scientific name of each microorganism, where it is found in nature,
how it is transmitted, what health or other problems it causes, and how it challenges water treat-
ment. Readers will learn how disease is transmitted, how microbes adapt to different environments,
and basic laboratory methods used for isolating and detecting pathogens in water samples.
Basic Chemistry for Water

and Wastewater Operators
Darshan Singh Sarai
This handy desk reference for operators covers
measurements, elements, compounds; equations; acids,
bases, salts; solutions, colloids, coagulation; water, ionization
theory, gas laws; organic chemistry; hardness, corrosion
and its control; and, disinfection.
Published by AWWA. Softbound, 196 pp. 2005.
ISBN 1583211489.
Operator Chemistry Made Easy

Operators learn chemical dosage formulas,
Water Distribution including feed rates for chlorine and other
treatment chemicals, correct chemical dosages
Systems Handbook for water treatment and distribution system
Larry W. Mays residuals, and multiple conversion equations.
The first all-in-one reference on water Produced by AWWA. DVD 13 minutes.
distribution systems, this book includes No. 64128
all the information needed to design, Retail $149 l Member Price $99
analyze, operate, maintain, or rehabilitate
water distribution systems. More than 20
world-renowned experts collaborated to
Advancing Your Career
explain all water distribution system topics. in the Water Profession
Coverage includes hydraulics, operation, How can you earn more money?
distribution system design, maintenance, Get a promotion? Enhance job security?
pump system design, pipe rehabilitation, This instructive DVD tells you how. Topics
reliability analysis, replacement, and include building a strong resume, getting
water quality modeling. certification, and much more. Great for
Published by McGraw-Hill and AWWA. students and novice employees.
Hardback, 900 pp. 2000. Produced by AWWA. DVD, 15 minutes.
ISBN 0071342132. No. 64194
No. 20451 l Retail/Member Price Retail $75 l Member Price $50
$131
Employee Safety Training
Let’s Talk Safety: Safety Talks 2008 New for 2008, many talks now include
NEW
a Microsoft® PowerPoint presentation,

A major element of any utility safety program is per-
which makes the talks even more
sonal communication on a regular basis (preferably
informative and interesting
weekly) with employees. Let’s Talk Safety: Safety
for employees.
Talks 2008 provides 52 short safety talks. Each
talk is on a different subject, such as electrical Published by AWWA. Softbound,
safety, CPR, trench safety, office safety, and many 118 pp. 2008. ISBN 1583215727.
others. The talks are designed to allow supervisors No. 10123
to spend a few minutes each week to personally Retail $63 l Member Price $42
communicate with employees about safety on the
job or at home.
CRC Handbook of Laboratory Safety

Fifth Edition
A. Keith Furr
Approved as the official reference book Chapters cover emergency planning and proce-
for water laboratories by the Association of Boards dures, first aid and CPR, laboratory design and
of Certification, this handbook is an essential equipment, laboratory operations, chemical spills,
safety and training guide for all laboratory work- OSHA standards, chemical handling and storage,
ers. It contains all the information you need for and personal protective clothing and equipment.
planning, equipping, and operating chemical and
nonchemical laboratories for employee safety.
Published by CRC Press. Hardback, 808 pp. 2000. ISBN 0849325234.
Ergonomics at Work
Three programs on one DVD!
AW WA e
E x tr a-Valu
Produced by AWWA. DVD, 45 minutes. Not available separately.
DV D
Part 1: Office Ergonomics Part 2: Lifting and Back Strain Part 3: Laboratory Ergonomics
Office workers need a safety program, too. Next to the common cold, back injuries are This program shows lab workers how to
This program shows workers how to the second leading cause of missed days at n reduce muscle and eye strain caused by
n examine workstations, including chairs, work. This program shows workers how to microscopes, computer monitors, video
desks, monitors, keyboards, and wrist n incorporate warmup and stretching screens, pipetting, and fume hoods
supports, for correct position routines n change procedures to reduce the risk
n recognize the symptoms of carpal n lift correctly of injury and improve performance
tunnel syndrome, tendonitis, bursitis, n load and unload trucks n implement specific ergonomic
and eyestrain guidelines, practices, and procedures
n handle heavy tools and materials
n reduce injuries from overexertion in the lab while performing various tests
in trenches and confined spaces
and repetitive motion and at computer workstations
n properly use a back-support belt
15 minutes. 15 minutes.
15 minutes.
awwa.org • 1.800.926.7337 47
E MPLOYE E SAF E T Y TR AINING
AW WA e
E x tr a-Valu
Utility Driver Safety DV D
Part 1: Snow and Ice
The program covers vehicle safety checks and preparation, common winter driving
mistakes, tires and traction, correct braking, steering out of trouble, and handling
heavy trucks on icy roads. Presented in cooperation with the Bridgestone Winter
Driving School of Colorado.
20 minutes.
Part 2: Road Rage

Do your employees know how to deal with aggressive drivers—and avoid becoming
aggressive drivers themselves? This program will help employees become safer
drivers and teach them how to deal with road rage, car jacking, and other
dangerous situations.
15 minutes.
Part 3: Road Rules

This program discusses defensive driving, avoiding accidents in bad weather, road
rage, vehicle safety prechecks, and the unique safety issues of driving large vehicles.
An important safety refresher course for all drivers.
15 minutes.
Produced by AWWA. DVD, 50 minutes. Not available separately.
AW WA e
Utility Excavation Safety E x tr a-Valu
DV D
Two programs on one DVD!
Part 1: Backhoe Safety
This program provides essential excavation safety
information, including work-site preparation, traffic
control, equipment safety checks, proper use while
digging, backfilling, transporting dirt, and moving pipe.
10 minutes.
Part 2: Trenching and Shoring Techniques

Excavation cave-ins are preventable with proper
training and common sense. The program provides
all the essential safety information workers need,
including the OSHA Competent Person Standard,
protective equipment, soil types, sloping, shoring,
shielding, and ladders.
Produced by AWWA. DVD, 22 minutes. Not available separately. 12 minutes.

AW WA e
E x tr a-Valu
D VD
Create Your Own Custom
Safety Basics DVD!
Safety Basics
Custom DVD Training From AWWA Custom DVD Ordering Information
Here’s a new way to get the exact safety-training program Order your custom-made Safety Basics DVD by calling AWWA
you want. Choose any safety topics listed here and bookstore at 800.926.7337. Outside the US call 303.794.7711.
we’ll burn them onto a custom DVD for you. Each Produced by AWWA. Nonreturnable.
topic is about 2½ minutes. These topics were
No. 64176
specially chosen to meet the requirements of water
utility employee safety training. Retail $29.95 per selection l Member $19.95 per selection
Choose Any Number of Topics for Your Custom Safety DVD:

64176-1 Chlorine Safety 64176-13 Office Safety 64176-25 Ladder Safety
64176-2 Hearing Protection 64176-14 Slips, Trips, and Falls 64176-26 Hand Tool Safety
64176-3 Electrical Safety 64176-15 Ergonomics 64176-27 Foot Protection
64176-4 Asbestos 64176-16 Back and Lifting Safety 64176-28 Body Mechanics
64176-5 Vehicle Safety 64176-17 Forklift Safety 64176-29 Call Before You Dig
64176-6 HAZWOPER 64176-18 Cranes and Lifting Equipment 64176-30 Machine Guards
64176-7 Hazard Communications 64176-19 Reporting Procedures 64176-31 Flagging
64176-8 Confined Spaces 64176-20 Bloodborne Pathogens 64176-32 Fall Protection
64176-9 Lockout/Tagout 64176-21 Respiratory Protection 64176-33 Shift Work
64176-10 Fire Safety 64176-22 Laboratory Safety 64176-34 Barricades
64176-11 Compressed Gases 64176-23 Defensive Driving 64176-35 Summer Heat
64176-12 Personal Protective Equipment 64176-24 Trenching and Excavation Safety 64176-36 Winter Cold
awwa.org • 1.800.926.7337 49
Safety First DVD Training Series!

Safety First is AWWA’s premier safety training video series. Each DVD tackles a single safety subject of critical
importance for water operators in the plant or in the field. They are great for trainees and veterans alike.
Safety First: Lockout/Tagout

This DVD teaches water system employees Coverage includes
correct lockout/tagout procedures. Lockout/ n why equipment must be locked and
tagout is one of the most important safety tagged when taken out of service
procedures that water operators need to
n who performs the procedure
know. Needless injuries and deaths happen
year after year, either because lockout/ n what materials and equipment
tagout was improperly performed or because are needed
it was not communicated to all parties who n notification
should have known.
n record keeping
Safety First: Seasonal Safety Safety First: Respirator Safety Safety First: Hazard
Weather extremes can punish outdoor This DVD shows different types of breathing Communication
workers, making it difficult to maintain respirators for use by employees who come
into contact with airborne hazards and when This DVD explains the five parts of
uninterrupted service and provide a Hazard Communication Program:
customers with safe water. Teach your and how to use each one.
chemical inventory, container labeling,
staff how to work safely during extreme Produced by AWWA. DVD, 16 minutes.
material safety data sheets, employee
summer and winter weather. No. 64211 training, and written procedures.
Produced by AWWA. DVD, 14 minutes. Retail $295 l Member Price $195
No. 64183 No. 64215
Safety First: Safe Handling of Compressed Gas in the Laboratory

This DVD provides training on compressed-gas handling procedures. With nearly 200 different
kinds of materials shipped, stored, and used in compressed-gas cylinders today, the need to
understand safe handling practices has never been more essential.

Safety First DVD Training Series
Safety First: Trenching Safety First: Water Safety First: Confined Spaces
and Excavation Utility Security Confined spaces can be dangerous and
Here is excellent training for anyone who This DVD analyzes security issues at the even life-threatening. This DVD teaches
works around trenches and excavations. treatment plant, at remote locations, and employees the importance of following an
This DVD covers excavation planning, soil on construction or excavation job sites. entry permit system, how to identify possible
types, soil stability, protective systems, and Techniques for preventing vandalism and dangers, proper ventilation, and personal
rules for working in and around an excavation. theft, dealing with bomb threats, and protective equipment.
Produced by AWWA. DVD, 9 minutes. planning for disasters are shown. Produced by AWWA. DVD, 9 minutes.
Produced by AWWA. DVD, 15 minutes. No. 64141
No. 64137
Safety First: Working Safety First: The Safe Handling Safety First: Laboratory Safety
With Hazardous Materials of Water Treatment Chemicals for Water Professionals
Learn essential information on how to This DVD looks at some of the most Sharpen your staff’s laboratory safety skills.
identify and inventory all hazardous common water treatment chemicals and DVD covers handling and storage of chemi-
chemicals in the workplace, understand and discusses how they are stored, proper cals, personal protective equipment, and
use Material Safety Data Sheets, and develop personal protective equipment, and laboratory safety features and equipment.
a written hazard communication program. emergency procedures. Produced by AWWA. DVD, 18 minutes.
Produced by AWWA. DVD, 8 minutes. Produced by AWWA. DVD, 18 minutes. No. 64155
No. 64142 No. 64154 Retail $295 l Member Price $195
Safety First: Heavy Equipment Yard Practices

Almost every water and wastewater utility has a pipe yard containing pipe, fire hydrants, valves,
and other heavy materials and equipment used every day. Safety must be stressed when
employees are working around these potentially dangerous items, as well as around the forklifts
and other equipment used to move them. Personal protection, lifting systems, chaining and
slinging, storage, loading and unloading are covered in this program.
awwa.org • 1.800.926.7337 51
Safety First: Forklift Safety Safety First: Work Area Safety First: Night Work
OSHA requires that forklift operators receive Traffic Control Night-shift workers are exposed to additional
appropriate training. This training DVD Show water utility field crews how to dangers as they work outdoors. This DVD
provides an excellent overview of safe control traffic for safety, including control covers work-site lighting, traffic control,
forklift operation, including weight balance, planning, signage, markers, barricades, high-visibility clothing, and safety around
driving, lifting, safety checks, and more. and other requirements. open filter beds and remote water tanks.
Produced by AWWA. DVD, 12 minutes. Produced by AWWA. DVD, 15 minutes. Produced by AWWA. DVD, 15 minutes.
No. 64237 No. 64292 No. 64243
Retail $295 l Member Price $195 Retail $295 l Member Price $195 Retail $295 l Member Price $195
Safety First: Eye Protection Safety First: Hot Work Safety First: Elevated Work
Appropriate eye protection is essential on Hot work is any work that utilizes or produces Surfaces/Fall Protection
the job. This DVD shows common eye injuries, an ignition source (sparks, heat, and flame). Utility employees who work on elevated
proper safety practices, eyewear, and correct Workers learn proper safety precautions and surfaces need special safety training.
use of eye-washing equipment. procedures when working with welders and This DVD covers the basics of
Produced by AWWA. DVD, 15 minutes. other high-voltage equipment. environmental hazards, fall-arrest
No. 64240 Produced by AWWA. DVD, 15 minutes. equipment, and proper work procedures.
Retail $295 l Member Price $195 No. 64242 Produced by AWWA. DVD, 15 minutes.
Safety First: Workplace Hearing Loss
Noise-induced hearing loss is preventable, but once acquired, hearing loss is permanent
and irreversible. This DVD provides an overview of the causes of work-related hearing loss,
as well as preventive measures. It discusses the specific types of damage to hearing caused
by both sudden, intense noise exposure (such as an explosion) and chronic exposure to noise
over time (such as pump noise). Viewers learn how to measure noise, control noise, measure
hearing ability, and choose the right hearing protection.

Safety First: Pipe Handling Safety Safety First: Indoor Safety First: Safety and Security
for Field Crews Crane Operation Practices for Contractors
Whether used in building new distribution Employees will learn how to inspect indoor Sloppy contractor safety puts all workers,
systems or repairing old systems, pipe must cranes for proper operation, understand the including utility employees, at risk of injury.
be loaded, transported, unloaded, and design and operation of indoor cranes, see Your utility shares safety responsibility with
installed with worker safety as the utmost proper rigging and lifting techniques in action, its contractors. This DVD will help your
concern. This DVD shows field crews the understand how to balance a load and make contractors maintain worker safety, utility
latest techniques to accomplish their sure it is safe to lift, learn standard hand security, water quality, and public health.
work safely. signals for communication between the Produced by AWWA. DVD, 20 minutes.
Produced by AWWA. DVD, 15 minutes. crane operator and the rigger, and watch
No. 64291
No. 64289 special techniques for safely lifting chlorine
Retail $295 l Member Price $195 containers and other types of loads.
No. 64287
Chlorine Safety
Aurora Award Winner
All utility employees need to know what to do in the event of a chlorine leak.
This DVD provides employees with vital information about
n characteristics and health effects of chlorine gas
n gas masks and other safety equipment
n storing, handling, transporting, and inspecting chlorine containers
n emergency procedures
Includes one copy of Chlorine Safety Pocket Guide (right).
Chlorine Safety Pocket Guide

This booklet gives important information regarding the safe handling, storage, and
transport of chlorine. Every employee who comes into contact with chlorine should
have a copy. Included with Chlorine Safety DVD (left).
No. 65016 l Retail $8.00 l Member Price $5.00
awwa.org • 1.800.926.7337 53
Safety Now: Dog Attacks

Telly Award Winner
Help your utility field employees avoid being attacked by dogs. This safety training DVD shows
employees what to do when they unexpectedly encounter a dog, how to read a dog’s behavior,
how to protect themselves, and what to do if they are bitten.
Shift Work
Help your shift workers improve both performance and safety by showing them how to
successfully cope with the two biggest challenges of working nonstandard hours: fatigue
and stress. Viewers learn symptoms to watch for, like forgetfulness and lack of concentration.
They see tips and techniques to help them sleep better, have more energy on their shifts,
and reduce the chance of an accident.
Produced by AWWA, DVD, 15 minutes.
AW WA e
E x tr a-Valu
Water Utilities at Risk DV D
Utilities of all sizes face the challenges of substance abuse, sexual
harassment, and violence in the workplace. Employee education is
key to erasing these problems.
Produced by AWWA. DVD.
Part 1: Violence in the Workplace

This DVD illustrates the realities of workplace violence. Utility staff learn
how to handle confrontational situations. Common warning signs and
appropriate management policies are covered.
20 minutes.
Part 2: Sexual Harassment in the Workplace

Specially produced for water utilities, this video shows both employees
and employers what sexual harassment is, how victims should deal with it,
and what employers can do to prevent it.
20 minutes.
Part 3: Substance Abuse

Learn the warning signs and the costs of ignoring substance abuse.
Learn how to create a zero tolerance program that can help you protect
your employees and the public from the consequences of untreated
substance abuse.
15 minutes.

Water Resources and Conservation
New Edition
Forecasting Urban Water Demand
Second Edition
R. Bruce Billings, Clive V. Jones
Urban water demand forecasting is the process of making predictions about future water use
based on knowledge of historic water use patterns. Accurate forecasting of water demand is a
vital, and often mandated, aspect of water industry operations. This book offers useful methods
of statistical analysis of key criteria, with an emphasis on application, rather than theory.
Coverage includes
n Forecasting approaches n E xpanded coverage on weather and
n Sources of information for forecasting climate reports on the growing research
on climate change and its potential
n F orecasting seasonal and peak water
impact on water demand modeling
demands
n E xpanded and updated information
n Population and economic forecasts
on price elasticities with example Published by AWWA. Hardback, 360 pp. 2008.
n N ew chapters on long-term water calculations. ISBN 1583215379.
conservation and short-term emergency
n N ew and expanded discussions of No. 20410
conservation
seasonal, monthly, and daily water Retail $135 l Member Price $89
demand forecasts.
NEW Aquifer Storage Recovery:

A Guide to Groundwater Recharge Through Wells
Second Edition
R. David G. Pyne
This detailed guide explains the theory and design, construction, operation, and
methods for recharging aquifers through dual- maintenance of ASR systems, geochemistry
purpose wells (wells that are used for both and aquifer characteristics, economics, and
recharge and recovery). Aquifer storage recov- legal and regulatory issues.
ery (ASR) is an efficient and cost-effective tool Case studies of ASR systems in use around
for water resources management, particularly in the world provide insight into ASR applica-
areas with severe water supply challenges. tions, construction, and operational issues.
The book provides an introduction to ASR and References, conversion factors, and index
its history. Chapters then proceed through are included. The book includes a CD with
feasibility assessment, ASR applications, engineering data.
Published by ASR Systems. Hardback, 608 pp. 2005. ISBN 0977433706.
Your Own Back Yard: A Xeriscape Primer

Learn to design an attractive, water-conserving landscape right in your
own backyard. This DVD explains the seven Xeriscape ™ principles to help
you create a lush landscape and conserve water. Hosted by nationally
renowned master gardener Luan Akin.
Produced by Linda Rea Productions. DVD, 53 minutes.
awwa.org • 1.800.926.7337 55
WAT E R R E S O U R C E S A N D C O N S E R VAT I O N
Case Studies in Source Water Protection

Source water protection is the critical first step in the multibarrier approach to safe
drinking water. The quality of source water is subject to threats both from nature
and from human activities. Natural threats include fire and contamination. In gener-
al, natural factors cannot be controlled. Human threats can be categorized as point
or nonpoint sources. It is the operator’s responsibility to minimize harm from both
natural and human threats. Source protection is important to all water suppliers
for economic reasons, as well: the cleaner the source water, the lower the cost of
treatment and the better the finished water quality. Case Studies in Source Water
Protection reviews extremely difficult challenges affecting water utilities in Colorado,
Washington, Texas, and Philadelphia from both natural and human-caused contamina-
tion of water sources, as well as the actions each utility is taking to clean up and
protect its water sources.
Buy the DVD, get the book free.

AW WA e Retail $295 Member Price $195
E x tr a-Valu
Set Drought Preparedness and Response DVD
Drought: It’s a weather event that impacts every state, city, and town at one
time or other. What should your utility do to prepare for the time it affects your
community? This video examines two communities—one large, one small—that
faced devastating droughts. You see what they did to survive and what changes
they made to help them prepare for the next drought, which will inevitably come.
Essential viewing for water resource planners and all water utility employees.
Produced by AWWA. DVD, 30 minutes. Includes Drought Management Handbook.
No. DROUGHTSET l Retail $295 l Member Price $195
Drought Management Handbook

Drought management planning is the key to keeping customers supplied
with water through dry times. Create a drought management plan for your
community’s water supply with this guide. Step-by-step you’ll learn how to
n a
ssess supply and demand
n d
efine drought indicators
n p
rioritize water uses
n c
hoose the right conservation measures
You'll find out how to get the conservation plan adopted, how to create
public information and education programs, and how to enforce drought
restrictions. Includes a model drought management plan that will help
keep you on track.

Watersheds: Processes, Assessment,

and Management
Paul A. DeBarry
The author interrelates various scientific disciplines and
management techniques with the power of GIS data
collection, analysis, and modeling to create a complete
approach for watershed planning and management. The
first book to look at watershed analysis and management
in such a comprehensive way, it is ideal for watershed
planners and managers, civil and environmental engineers,
natural resources agencies and organizations, students, Protecting the Source: Land
and teachers.
Conservation and the Future
Published by John Wiley & Sons. Hardback, 700 pp. 2004.
ISBN 9780471264231.
of America’s Drinking Water
No. 20576 l Retail/Member Price $165 Second Edition
Caryn Ernst
Watershed management is the first and
most fundamental step in a multiple-
barrier approach to safe water. Learn how
to achieve permanent protection for your
community’s water sources in this book.
Coverage includes
n scientific,economic, and public
health justifications for land
conservation
n water treatment cost savings from
Source Protection Handbook: Groundwater Injection: land conservation
Using Land Conservation Modeling, Risks, n best practices for source water
protection, with case studies
to Protect Drinking Water and Regulations
n achieving stakeholder support
Supplies Frederick Bloetscher, for source water protection
Albert Muniz, Gerhardt M. Witt n fundingsource water protection
Kim Hopper and Caryn Ernst
Groundwater injection techniques can programs
This is a guide for local governments, sustain water availability where it is
water suppliers, and community advo- Published by The Trust for Public Land.
desperately needed. This book shows
cates seeking to implement source water Softbound, 52 pp. 2004.
water engineers and hydrologists how to
protection programs. Topics include ISBN 1932807020.
use these techniques to improve water
n Identifying source water conservation
resource availability and guarantee its No. 20567
needs
safety and quality. The book introduces Retail/Member Price $30
n Implementing funded source water readers to the basic concepts of ground-
programs water injection technologies designed to
n Acquiring lands for source water
protection
improve water resources availability and
planning and goes on to cover risk, mod-
eling, regulatory concepts, and sample
Order Online
Published by The Trust for Public Land.
Softbound, 88 pp. 2004.
projects. @ awwa.org
Published by McGraw-Hill. Hardback,
ISBN 1932807039.
No. 20581 337 pp. 2005. ISBN 0071444661. or call 800.926.7337
No. 20578
Retail/Member Price $30
fax 303.347.0804
awwa.org • 1.800.926.7337 57
Site Water Management Planning: A Handbook for Landscape,

Water Conservation, Golf & Irrigation Professionals
Tim Wilson
Irrigation contractors and landscape professionals working with automatic irrigation
systems will learn how to create and implement an efficient water management plan.
The book includes a completed sample site management plan and checklists for
collecting, organizing, and analyzing site data. Included CD does calculations and
produces needed tables and charts for a complete water management plan.
Published by Bilhah Productions. Hardback, 291 pp. 2004. ISBN 0975923005.
Water Rights of the Eastern United States

Kenneth R. Wright
This book focuses on water law in 31 eastern US states where the climate is more humid
and water resources more abundant than in the West. This book explains the riparian
doctrine and its associated legal issues, as well as interstate water compacts, water rights
engineering, and environmental law for regulated riparian states.
A Consumer’s Guide to Water Conservation Water Conservation and Efficient Use

Aegis Award Winner Consumers learn water conservation techniques in the
Telly Award Winner bathroom, kitchen, laundry, and the landscape in this DVD.
The DVD introduces the concept of Xeriscape™—the use of
Show consumers easy ways they can reduce their water native, drought-resistant plants in home landscaping, and
use up to 50% (and save money) in their homes and yards. explains the water utility’s role in conservation.
This DVD has water-conserving tips for inside and outside
the home: fix toilet and faucet leaks; use low-flow toilets Produced by AWWA. DVD, 30 minutes.
and showerheads; do full washer loads; let grass grow No. 64261 l Retail $295 l Member Price $195
longer between mowing, stop overwatering, use mulch
and drip irrigators, plant “unthirsty” plants, and more.
Produced by AWWA. DVD. 12 minutes


Deliver High-
Performance Water.
AWWA’s Utility
Quality Programs
Improving performance is the best way your water or wastewater
utility can deal with regulations, demands for better quality and
service, and escalating operating costs.
AWWA’s Utility Quality Programs—Self-Assessment, Peer Review,

Benchmarking/Performance Indication, and Accreditation—
have one simple goal: to help your utility improve its overall
performance and improve your customers’ satisfaction with
the service you provide.
Visit the Web at

awwa.org
and click on
Professional and Technical
Resources/Utility Quality
Programs.
Advocacy
Communications
Conferences
Sections

Using Technology to Conduct a Contaminant Water For All in Latin America: A Daunting Task
Source Inventory: A Primer for Small Juan Alfaro, B.S., M.S., P.E.
Communities The problems of water infrastructure
Conducting a contaminant source development at the local level in Latin
inventory is one step in a process American countries are discussed. The author
that a community of any size can offers a comprehensive analysis of the issues
complete to minimize threats and and technical design variables for evaluating
risks to community drinking water and building a water or wastewater project in
supplies. This book identifies tech- urban areas. He also covers environmental
nology and resources that could be quality, institutional models, private sector
helpful to a smaller community in participation, financing, and economic and
conducting a contaminant source political factors. A checklist for technical
inventory. The technologies identi- requirements, and methodologies to
fied were recommended as useful, user-friendly, affordable, and determine economic feasibility based on
readily available. The book also suggests additional planning consumers’ willingness to pay, are included.
tools and resources for reducing threats to public health from Published by Drylongso Publications. Softcover, 188 pp. 2005.
contaminated water supplies. ISBN 0977263703.
Published by The Groundwater Foundation. No. 20624 l Retail/Member Price $30
Softbound, 84 pp. 2003.
Handbook of Water Use and Conservation: Homes, Landscapes,

Businesses, Industries, Farms
Amy Vickers
Benjamin Franklin Award Winner
You’ll find water use information for each of your customer groups—residential, landscape, industrial,
commercial, institutional, and agricultural—in this well-researched book. For each type of customer,
the book includes measures to help reduce and control short-term water demand (e.g., during
drought and peak conditions) as well as long-term demand. Potential water savings and related
costs are provided, so you can choose the measures that will provide the best benefit/cost ratio.
Includes many case studies.
Published by Waterplow Press. Hardback, 446 pp. 2001. ISBN 1931579075.
Water Loss Control Manual

Julian Thornton
This is a guide to performing water audits and reducing water loss
in water distribution systems. In addition to raising awareness of
the extent of the problem and current practices, it covers all the
Order Online
basic tools required to perform a water audit both on paper
and in the field. The book discusses how to calculate and @ awwa.org
evaluate losses and cost-to-benefit ratios at various production
costs and at sales cost, as well as how to set up suitable and
sustainable field intervention programs.
or call 800.926.7337
Published by McGraw-Hill. Hardback, 645 pp. 2002.
ISBN 0071374345. fax 303.347.0804

Water Quality and Treatment
Pretreatment Field Guide NEW
Nicholas G. Pizzi
Designed for field use by water operators, this and chemical addition data for lime-softening
pocket-sized guide provides operational information applications. Information on solids produced
on mixing, coagulation, and sedimentation process- during pretreatment is also provided.
es in water treatment. The guide is suitable for operators who
It provides regulatory, theoretical, operations, use mechanical and in-line mixing
inspection, and maintenance data, formulas, and components with metal salt coagulants
procedures for these processes, as well as mixing to form floc particles.
NEW
NEW
M/DBP Training Toolkit
Jan Routt & Associates
Membrane Treatment for Drinking Water The new Microbial/Disinfection By-Products (M/DBP) Training Toolkit
and Reuse Applications: A Compendium provides all the materials needed to train employees in the requirements
of the 2006 Long-Term 2 Enhanced Surface Water Treatment Rule
of Peer-Reviewed Papers (LT2 ESWTR) and the Stage 2 Disinfection and Disinfection By-Products
Edited by Dr. Kerry J. Howe Rule (Stage 2 DDBPR).
The use of membrane technologies for water treatment and All materials are provided on two CD-ROMs. The M/DBP Training Toolkit include:
reuse, including microfiltration, ultrafiltration, nanofiltration, n C ompilation of AWWA and US Environmental Protection
and reverse osmosis, is growing at a phenomenal rate. Agency (USEPA) training and reference materials
This new book presents recent research and case study papers n Pre-training Needs Assessment Worksheet
published in the field of membrane technology for water treat-
n Three complete AWWA webcasts with audio (see below)
ment and reuse. The papers were published at the 2004 AWWA
Annual Conference and Exposition, the 2004 Water Quality n F ull-day and half-day workshop agendas that are easily
Technology Conference® and Exposition, and the 2005 AWWA customized to your requirements
Membrane Technology Conference and Exposition. Expert n Instructions for use
reviewers selected these papers as the “best of the best” in Included in the toolkit are three AWWA Webcasts on M/DBP:
membrane technology.
n Translating the Stage 2 DBPR: What, When, Who?
All areas of membrane technology and its use are covered in
n Translating the LT2ESWTR: What, When, Who?
this book, from pretreatment to operations, fouling, residuals
disposal, reuse, regulations, and many other topics. n Monitoring and Compliance for the M/DBP2 Rules
Published by AWWA. Hardback, 675 pp. 2007.

ISBN 1583214755. Published by AWWA. CD-ROM, 2007. ISBN 1583215296.
No. 20625 l Retail $188 l Member Price $125 No. 20630 l Retail $295 l Member Price $195
awwa.org • 1.800.926.7337 61
WAT E R Q UA L I T Y A N D T R E AT M E N T
Best Seller Best Seller

Water Treatment Plant Design Water Quality
Fourth Edition and Treatment:
Edited by Edward D. Baruth A Handbook
A classic reference for all design engineers, this text
of Community
provides complete guidance on planning and constructing Water Supplies
potable water treatment facilities. The Fourth Edition offers unsurpassed coverage of Fifth Edition
topics ranging from initial plans and permits through design, construction, and startup.
Chapters covers: Edited by Raymond D. Letterman
n Environmental impact and regulations n Construction goals and costs This renowned text is the complete resource on
n Site selection n Process residuals drinking water quality and treatment. It explains
all conventional and alternative treatment processes.
n Architectural and structural design n Designing for reliability
n Treatment process selection n Operator training and plant startup Coverage includes
n Design of unit processes n Maintenance n Drinking water quality standards, regulations,
n Intake facilities n Pilot plant design and construction and goals
n Hydraulics n UV disinfection and plant security n Health and aesthetic aspects of water quality
Published by AWWA, American Society of Civil Engineers, and McGraw-Hill. n Coagulation/flocculation
Hardback, 896 pp. 2004. ISBN 0071418725.
n Sedimentation
n Flotation
Handbook of Chlorination and Alternative n Air stripping and aeration

Disinfectants n Chemical precipitation
Fourth Edition n Membrane processes
George Clifford White n Activated carbon adsorption
This classic text is a complete reference on the use of all n Source water quality management
types of water disinfectants—chlorine, chlorine dioxide, n Water fluoridation
ozone, peroxone, bromine, bromine chloride, iodine, and
n Filtration
ultraviolet radiation in potable water production and waste-
water treatment. Coverage includes chemistry, effectiveness, dosing, facility design, n Disinfection
and equipment for each of these disinfectants. It’s a practical, user-friendly operations n Ion exchange
manual and technical reference for all water and wastewater operators, water regulatory
agencies, and process engineers. n Internal corrosion control
Published by John Wiley & Sons. Hardback, 1,569 pp. 1999. ISBN 0471292079. n Water treatment plant residuals management
No. 20378 l Retail/Member Price $260 n Microbial control in distribution systems
Published by AWWA and McGraw-Hill.
Hardback, 1,233 pp. 1999. ISBN 0070016593.
Chemistry of Water Treatment
Second Edition
Samuel D. Faust and Osman M. Aly
This popular professional reference and teaching text contains the information you need to choose the right
treatment processes for your specific raw water characteristics and assure compliance with governmental require-
ments. The text is organized by contaminant and by treatment, so you can go directly to the chapter that covers the
contaminant of interest and its removal. It covers particulate matter, corrosive substances, pathogens, organics,
inorganics, chemicals, scale-forming substances, tastes, odors, and all other water contaminants.

Standard Methods for the Examination

of Water and Wastewater 21st Edition
This comprehensive reference provides more than 400 USEPA-approved methods for testing water and
wastewater. Each method describes and defines the water quality parameter being tested, provides
numbered test steps, gives lists of apparatus and reagents needed, describes limitations and standard
deviations, how to express results, and all other information the laboratory worker needs.
Methods are provided for
n physical and aggregate properties n aggregate organic constituents n toxicity
n metals n individual organic compounds n microbial examination
n inorganic nonmetallic constituents n radioactivity n biological examination
Published by AWWA, American Public Health Association, and Water Environment Federation.
Hardback, 1,205 pp. 2005. ISBN 0875530478.
Standard Methods Online www.standardmethodsonline.org

Standard Methods for the Examination of Water and Wastewater is now “Forever
Current.” All existing, revised, new, and USEPA-approved methods are continually updated.
n Never again will you have to worry whether you are using the most
up-to-date analytical procedures.
n Never again will you have to wait for the latest edition of Standard Methods
for the Examination of Water and Wastewater to be published.
n Never again will you have to worry about knowing which methods are “USEPA-approved.”
Two options are available:
1. Download by the section, paying a download fee per method/per use.
2. Subscribe to Standard Methods Online either as an individual or an institution.
The Chlorine Dioxide Handbook

Don Gates
This handbook describes the use of chlorine dioxide in water disinfection. Coverage includes chemical
properties and reactions, process applications, chlorine dioxide generation equipment, operations,
maintenance, safety procedures, and water quality regulations.
The Chlorination/Chloramination Handbook

Gerald F. Connell
Chlorine and chloramines play crucial roles in producing safe drinking water at water treatment plants
D I S C O N T I N U E D
around the world. This book describes these disinfection processes. Chapters cover chemical properties
and reactions, process applications, residuals analysis and measurements, chemical handling and safety
procedures, equipment, and chemical feed control. It includes many useful calculations in both US and
metric units.
awwa.org • 1.800.926.7337 63
Tap Into the Industry’s Top Online Resource
The most visited and most valuable Web site for water
and wastewater professions has just gotten better!
With a fresh look and powerful search tools, The American Water
Works Association (AWWA) ensures that awwa.org remains
your “go to” online resource for all your industry-related needs.
We’ve made it even easier to
O Browse and order from our bookstore
O Access AWWA periodicals
O Keep up with breaking news
O Take advantage of education and training programs
O Register for conferences
O Plug into AWWA committees and volunteer
O Join online forums and much more …
Regardless of industry segment, water

professionals know awwa.org delivers
the resources for which AWWA has
become recognized—the authoritative
resource on safe water.
Advocacy
Communications
Conferences
Sections

Iron and Manganese Removal Handbook

Elmer O. Sommerfield
An invaluable resource for water treatment operators and
process engineers, this handbook explains the removal
of iron and manganese from surface water and groundwater.
The text explains the chemistry of iron and manganese
removal providing the operator with a solid basis of
understanding, and describes the effects of iron and
manganese in potable water systems. Proven pretreatment
filtration methods are given that will achieve efficient
removal. Zeolite softening, biological treatment, and
in-situ treatment of groundwater are covered.
ISBN 1583210121.
Handbook of Drinking No. 20440 l Retail $69 l Member Price $46
Water Quality
Second Edition Handbook of Public Water Systems
John DeZuane Second Edition
Here’s an essential volume if you need to HDR Engineering
understand the impact of drinking water This is a comprehensive technical resource that
parameters on public health. Coverage details all aspects of public water supply. Written
includes drinking water sampling, for environmental and civil engineers, water
monitoring, and analytical evaluation; quality and water resources professionals, water
potability standards for source water, utility managers, educators, and students, its
treatment facility, storage tanks, and taps; chapters cover source-water development, water
drinking water regulations; lead, radon, and supply planning, design, engineering, economics,
Cryptosporidium contamination; lead and water quality, water transmission, water
copper regulations; and reducing trihalo- treatment, and distribution.
methanes with ozone.
Published by John Wiley & Sons. Hardback, 1,136
Published by John Wiley & Sons. pp. 2001. ISBN 0471292117.
Hardback, 575 pp. 1997. No. 20479 l Retail/Member Price $225
ISBN 0442023448.
No. 20434
Self-Assessment for Treatment Plant Optimisation

International Edition
William Lauer
This is a utility manager’s guide for assessing the performance of a surface water treatment
plant that uses conventional and direct filtration unit processes. The book provides procedures
for optimizing particulate removal and disinfection processes without major capital expense,
through improvements in administration, maintenance, design, and operations. Your treatment
plant performance can be improved significantly following these proven procedures.
awwa.org • 1.800.926.7337 65
Water Treatment Water and Wastewater

Principles and Design Treatment: A Guide for the
Second Edition Nonengineering Professional
John C. Crittenden, Joanne E. Drinan
R. Rhodes Trussell, Designed to cover the specific needs
David W. Hand, Kerry J. Howe, of non-engineers in the water and
and George Tchobanoglous wastewater industries—municipal
managers, department administrators
Here is a single-volume infor- and assistants, utility customer
mation resource for water service and public relations
treatment operators, utility employees, and equipment sales and
managers, and plant designers on conven- marketing professionals—this book
tional and advanced water treatment design and operation. This describes potable water and
handbook provides theory, design, and operational information for wastewater treatment processes in
all conventional water treatment plant processes, plus advanced a jargon-free way. The author explains the basic function that each process
processes such as membrane filtration. It offers treatment options provides to cleaning or disinfecting water, the equipment and chemicals it
for all organic and inorganic contaminants, disposal of treatment
uses, and where the process fits within the overall treatment system. The
plant residuals, and taste and odor problems. Problems, book also explains the hydrologic cycle, provides an overview of water and
discussion topics, and references are included at the end
wastewater utility management, and explains basic water regulations.
of each chapter, making this text ideal for classroom use.
Published by John Wiley & Sons. Hardback. 1,968 pp. 2005.
ISBN 0471110183. No. 20482 l Retail/Member Price $80
Best Seller
Water Treatment
Operator Handbook
Revised Edition
Nicholas G. Pizzi
AWWA’s top handbook for water
treatment operators solves
problems, supplies math and c
hemistry calculations, optimizes
treatment processes, and helps operators studying for certification.
Drinking Water Regulation and Health This handbook covers all subjects of water treatment: pretreatment,
coagulation, flocculation, sedimentation, filtration, disinfection,
Edited by Frederick W. Pontius
softening, aeration, adsorption, iron and manganese removal,
This volume fills the need for a professional reference text regarding fluoridation, corrosion, scaling, posttreatment, reverse osmosis,
the regulation of drinking water in the US. An expert on water regula- nanofiltration, ultrafiltration, microfiltration, sampling, laboratory
tions and compliance, Pontius explains basic principles of the SDWA procedures, instrumentation, control, safety practices, record
and drinking water regulation, forecasts future trends, and gives you keeping, and reporting.
the latest developments in regulations in this timely resource on the
current regulatory climate in the US.
Published by Wiley-Interscience. Hardback, 1,029 pp. 2004.
ISBN 0471415545.

Handbook of CCL Microbes in Drinking Water

Martha A. Embrey, Rebecca T. Parkin, John M. Balbus, and the George Washington
University School of Public Health and Health Services
The book describes these waterborne microbial pathogens: Adenovirus, Aeromonas
hydrophila (and other pathogenic species), Caliciviridae, Coxsackievirus, Cyanobacteria,
Echovirus, Helicobacter pylori, Microsporidia, and Mycobacterium avium. For each
contaminant, the book covers these topics:
n Why it was selected for possible regulation
n Where it is found in the environment
n How it affects human health
n How the disease is transmitted
n The minimum infective dose
n The effectiveness of medical treatment
n To what extent the general population is at risk
Water Treatment Made Simple
n Which subpopulations are especially susceptible for Operators
n The role of waterborne exposure
Darshan Singh Sarai
n Detection methods This is an easy-to-understand introduction
n Effectiveness of water treatment processes to the complex functions of water treatment
Information is included on microbial risk assessment, risk communication, and risk man- plants. All the major unit processes from pre-
agement. An appendix provides an introduction to bioterrorism microbial pathogens. treatment and filtration through disinfection
and fluoridation are described. Abundantly
Published by AWWA. Hardback, 436 pp. 2002. ISBN 1583211608. illustrated, it also covers water sources,
No. 20506 l Retail $133 l Member Price $89 laboratory testing, hydraulics, mathematics,
chemistry, water transmission, microbiology,
and common problems.
Urban Water Supply Handbook
Published by John Wiley and Sons, Inc.
Larry W. Mays Softbound, 263 pp. 2006.
For those wishing to expand their knowledge of planning, managing, and operating water ISBN 0471740020.
distribution systems, this book will help you meet the challenges of today’s changing water No. 20526 l Retail/Member Price $70
supply landscape. It gives you the tools to make a good system better.
Coverage includes
n Balancing multiple water uses
n R ehabilitation and replacement
n Risk management
n C apacity expansion
n R ates
Order Online
n Water withdrawal permits
n O perations and maintenance
n P rivatization
n S ecurity @ awwa.org
n Integrated management systems
Published by McGraw-Hill. Hardback, 694 pp. 2002. ISBN 0071371605.
or call 800.926.7337
No. 20515 l Retail/Member Price $100 fax 303.347.0804
awwa.org • 1.800.926.7337 67
Ion Exchange Treatment for Water

Anthony M. Wachinski
The traditional role of ion exchange continues to membrane technology and changing brine
range from the complete removal of all dissolved discharge legislation. This handbook provides
ionic species, to calcium and magnesium salts scientific theory, technical data, system design,
removal (softening), to selective removal of arsenic operating parameters and processes, and costs
from groundwater. In industrial water treatment, for ion exchange in water treatment, as well as
ion exchange still plays a major role in the discussions of the changing roles of ion exchange
production of high-quality feedwaters. But those water treatment in the coming years. Excellent for
roles are changing, because of the growth of working professionals and advanced students.
Best Seller
AWWA Water Operator Field Guide
William C. Lauer, Timothy J. McCandless, John M. Stubbart
Here’s a fantastic time saver for water treatment and water distribution operators and
engineers. This handy field reference is packed with all the day-to-day information you need,
in a compact (4¼" × 7¼"), ready-to-use guide. Operators need so much information,
contained in so many different sources, but finding it when in the field can be a problem.
Specially designed for in-the-field use, this book will pay for itself over and over in the time
you save looking for chemical and mathematic formulas, chemical feed rates, US/metric
conversions, pipe and equipment data, operational parameters, construction and installation
information, OSHA and USEPA regulations, and much more. Major sections include math,
conversion factors, chemistry, safety, water quality, water treatment, distribution, wells,
pumps, pressure, flows, and meters .
Produced by AWWA. Softbound, 439 pp. 2004. ISBN 1583213155.
Your AWWA Stories From the Road: On-the-Job Experiences

Customer Service Staff of Water Treatment Plant Operators
Nicholas G. Pizzi
Water treatment plant operators are an innovative and
resourceful group of professionals. But there are so many
potential problems that could happen in a treatment plant,
they also know that it’s smart to learn from the experiences
of others. This book tells the stories of real treatment plant
operators dealing with serious on-the-job water treatment
challenges in ten cities across the United States. They provide
stellar examples of operators making tough decisions under
pressure. You’ll be inspired to “do it better,” and you’ll get many useful ideas to put into
action in your own treatment plant, when you read the real-life accounts in this great book.
Additionally, the appendices provide detailed information on the filter tests, disinfection
practices, and operating procedures referred to in the stories.
Doug, Senior Association
Services Representative Published by AWWA. Softbound, 111 pp. 2004. ISBN 158321318X.

Filter Troubleshooting and Design Handbook

Richard P. Beverly
Troubleshooting granular filters in water treatment plants can take
hours and frustrate even the most experienced water operators.
This new handbook will let you find and solve filter problems fast.
You’ll have the precise information and procedures to solve any
type of granular filter problem.
Topics covered:
Water Quality Complaint n Driving Head n Optimizing Backwash
n Plenum/Flume Hydraulics n Filter Controls
Investigator’s Field Guide n Filter Support Gravel n Gravity Filter Troubleshooting Procedures
Edited by William C. Lauer n Filter Media n Pressure Filters
n Underdrain n Filter Maintenance
Resolving water quality complaints is an
important aspect of maintaining good Many drawings and photographs are included for fast reference of filter design and operational
customer relations. Many times, the water problems. Appendices provide jar tests, troubleshooting checklist, and record forms.
quality investigator is the only utility Published by AWWA. 2005. Hardback, 337 pp. ISBN 158321349X.
representative with whom a customer
comes in contact. The investigator
must have both technical skills and
customer-relation skills. This field guide
provides investigation procedures to help On the Job: Sampling
the investigator determine the source of Water quality samples play a
the water quality problem, as well as tips critical role in public health
and techniques to help the investigator protection. This DVD gives
maintain good customer relationships. sampling technicians instruc-
Eight major categories describe the tion on the basic procedures
majority of customer complaints about for collecting routine samples
water quality. In each category the guide for water quality compliance.
describes the possible causes and The program explains why sam-
solutions for the four most likely sources: pling is important, what kind
source water, treatment plant, of samples utilities must col-
distribution system, and the lect for regulatory compliance,
customer’s own system. preparation, sampling equipment, sampling locations, avoiding contamination,
Published by AWWA. Softbound, and record keeping. Special procedures for taking samples for lead, copper, and
90 pp. 2004. ISBN 1583213430. organic contaminants are also included.
Retail $45 l Member Price $30 No. 64173 l Retail $149 l Member Price $99
Filter Operations Field Guide

Nicholas G. Pizzi
Small enough to fit in a shirt pocket, this operator with the ability to produce
guidebook gives operators all the basic regu- Wlow-turbidity water on a consistent basis
latory, theoretical, operational, inspection, and avoid operationally induced turbidity
and maintenance information they need for spikes that result in noncompliance with reg-
correctly treating water with granular media ulations. Includes a glossary of filter terms.
filters. This field guide will provide the
Published by AWWA. Softbound, 57 pp. 2006. ISBN 1583214437
awwa.org • 1.800.926.7337 69
Ozone in Drinking Water Treatment:

Process Design, Operation, and Optimization
Kerwin L. Rakness
Gain operational insight and technical expertise in the use of ozone in drinking water treatment.
This reference is intended to serve as a primary information resource for those wishing to design,
operate, maintain, control, and optimize ozone technology in drinking water treatment. The author
provides an operations perspective, based on his experience in the design, startup, and operation
of more than 50 ozone treatment facilities. Filled with practical advice and information that you
can put to immediate use, the book has dozens of figures illustrating ozone equipment and
installations. Many tables provide data on ozone’s effectiveness against Cryptosporidium and
other contaminants, and on optimizing ozone treatment to achieve the best results at the
lowest cost.
Field Guide to SDWA Regulations

Mark Scharfenaker, John Stubbart,
William C. Lauer
Although much has been done to simplify drink-
ing water regulations, a confusing array of
technical information still exists, and sorting
it all out is problematic. This operations-
oriented book explains all the regulations and
how they fit together. It provides regulatory
guidance and advisories related to the latest
regulations in a single, easy-to-follow guide.
This field guide brings together informa-
tion from the US Environmental Protection Agency,
Comprehensive Water and
American Water Works Association, and others and presents the regulations Wastewater Treatment Plant
in an understandable format. The field guide includes the new Stage 2 DBP and Hydraulics Handbook
LT2ESWT rules. Highly recommended for all water utility managers, treatment and
distribution operators, and water quality engineers.
for Engineers and Operators
Published by AWWA. Softbound, 163 pp. 2006. ISBN 1583213856. John W. Nicklow and Paul F. Boulos
No. 20599 l Retail $68 l Members Price $45 This book covers both the practical and
theoretical aspects of treatment plant
hydraulics. It brings together the principles
of proper hydraulic design and
characterization of treatment facilities
Identification of Algae and presents them in an easily understood
in Water Supplies manner. With more than 100 solved
problems, special emphasis is placed
Most reports of taste and odor problems in tap
on the application of these principles.
water involve algae. This CD-ROM provides an easy
It is an invaluable reference for the study
way to identify algae, with coW most common genera
and practice of treatment plant design.
of algae
found in water supplies. Published by MWH Soft. Hardback,
234 pp. 2005. ISBN 0974568945.
Produced by AWWA. CD-ROM. 2001.
ISBN 1583211675. No. 20614

Safe Drinking
Water Advisor:
A Compliance
Assistance Resource
You will wonder how you ever
got along without this great
information resource. Safe
Drinking Water Advisor:
A Compliance Assistance
Resource gives you guidance
and clarification on complex
regulatory issues, and con-
tains all the information that any size
water system needs to know about any regulated contaminant. Nuisance Organisms: The Basic Facts
Safe Drinking Water Advisor: A Compliance Assistance Resource includes: Nuisance organisms are nonpathogenic organisms in
water, but they can cause major operational headaches
n LT2 Rule Information for treatment and distribution personnel, such as tastes,
n T he Safe Drinking Water Act as Amended in 1996 odors, and clogged intakes. This DVD describes the
many nuisance organisms, as well as treatment methods
n Federal Registers and control strategies.
n Code of Federal Regulations Produced by AWWA. DVD, 15 minutes.
n Implementation Assistance Documents No. 64120 l Retail $295 l Member Price $195
n US Environmental Protection Agency guidance documents
n Articles relating to compliance
n H ot links to federal and state government agency Web sites,
as well as dozens of other information sources
n Hundreds of downloadable documents.
Produced by AWWA, CD-ROM.
We Treat Water Right:

The Basics of Water Quality
Now there’s an easy way to provide your customers and
nontechnical utility employees with a basic understand-
Rothberg, Tamburini & Winsor Chemical Water ing of water quality, while also giving them a fresh
appreciation for the work and dedication of your utility.
Softening Model This DVD explains the basics of water treatment, quality
Version 2001 control, water resources, source protection, government
This computer spreadsheet-based tool calculates the doses required for regulation, and more.
softening, water characteristics before and after recarbonation, and the Produced by AWWA. DVD, 12 minutes.
amount of sludge produced. No. 64133 l Retail $75 l Member Price $50
Produced by AWWA, CD-ROM. ISBN 1583211683.
awwa.org • 1.800.926.7337 71
Filter Evaluation Procedures

for Granular Media
Here’s a complete evaluation and maintenance
program for your water treatment plant filter
beds. This practical operations manual
provides step-by-step procedures for
performing 15 granular media filter tests:
Optimizing Filtration Operations
1. Filter Indices Water treatment operators will come away from
2. Filter Run Hours Analysis 9. Filtration Rate Analysis this DVD with a good understanding of filtration
3. Physical Observations 10. Turbidity Analysis optimization techniques, as well as what opti-
mization is and why optimization is important in
4. Backwash Observations 11. Mudball Analysis
producing consistent water quality. Optimization
5. Backwash Bed Expansion Analysis 12. Carbonate Precipitation Analysis techniques are shown for each unit process:
6. Backwash Rise Rate Analysis 13. Sieve Testing Procedure chemical pretreatment, flocculation, sedimenta-
tion, and filtration, as well as for monitoring
7. Backwash Turbidity Analysis 14. Sludge Retention Profile
and maintenance. The DVD also shows how to
8. Top of Gravel Footprint Analysis 15. Underdrain Inspection minimize turbidity spikes at filter startup and
shorten the time needed after startup to produce
These procedures are thorough, easy to follow, and require a minimum
low-turbidity water. Filter backwashing, particle
of time and equipment to complete.
counters, turbidimeters, monitoring head loss
Published by AWWA. Softbound, 1,850 pp. 2003. ISBN 1583212353. and flow rates, and filter bed maintenance are
No. 20504 l Retail $104 l Member Price $69 also illustrated.
No. 64275
A Guide to the Filter Backwash

Recycling Rule
The USEPA’s Filter Backwash Recycling Rule
regulates how drinking water utilities must
handle recycle streams from water treat-
ment filters, as well as record-keeping
and reporting requirements. The rule
Filter Surveillance Techniques is designed to improve the control of
for Water Utilities Cryptosporidium or other microbial patho-
gens that may be in the recycle stream. It
Filtration is a crucial barrier to keep micro-
helps ensure that recycling does not com-
bial pathogens out of drinking water. To pro-
promise a treatment plant’s ability to produce safe drinking water. For water
duce safe, clean water, filters must perform
treatment operators, managers, and regulatory-compliance personnel. This DVD covers
flawlessly. This DVD takes you through the
procedures step by step and shows the tests n What the rule says n Rule compliance deadlines
needed to determine the condition of your n To what location in the treatment train n What utility reports and records are
filter beds. A variety of corrective measures the recycled water required by the rule
for filter problems are recommended.
n Which drinking water utilities must n Which types of recycled water fall
comply should be returned under the rule
No. 64160
Retail $295 l Member Price $195 Produced by AWWA. DVD, 16 minutes.
Language version. No. 64060 No. 64274 l Retail $295 l Member Price $195

Protecting Against Waterborne Disease

Cine Golden Eagle Award Winner
Deadly diseases like cholera and typhoid once ravaged North America. Modern
water treatment has wiped out these diseases in the United States, Canada,
and many other developed nations. This powerful program vividly illustrates
through actual case studies the vital role of today’s water utility in protecting
the public health. Utility employees learn the far-reaching effects of a
waterborne disease outbreak—the loss of public trust, the enormous costs,
and new regulations that can affect every water utility. They will understand
the important role water treatment plays in public health. Excellent for new
utility employees.
Taste and Odor: An Operator’s Toolbox

Cine Golden Eagle Award Winner
Tastes and odors are a leading source of customer complaints. Tastes and
odors also are perceived as an indication that the water could be unsafe. This
DVD provides proven methods for determining the causes of tastes and odors in
potable water, and treatment responses in the event of a taste-and-odor episode.
64202 l Retail $295 l Member Price $195
Working
Together
to Protect
America’s
Drinking The goal of Par tnership for Safe Water is simple:
to optimize water treatment plant performance
beyond what is required by regulations.
Water You can get more information about

the Partnership for Safe Water at:
www.awwa.org/partnership, or e-mail:
dqualls@awwa.org, or call: 303.347.6169.
awwa.org • 1.800.926.7337 73
Desalination
of Seawater and Brackish Water
Edited by William C. Lauer
Desalination using either membrane or thermal
processes can produce high-quality drinking
water. Water shortages and water quality
issues are leading some utilities to consider
using seawater or brackish water as drinking water sources.
These alternatives to traditional surface or groundwater supplies are becoming
more cost-competitive due to advancements in technology, as well as increased
use. Seawater desalination has already become a well-established water treat-
ment practice in some parts of the world.
This is a compilation of the most significant recently published articles on
desalination. The articles were selected from AWWA conference proceedings
and AWWA periodicals. Topics include seawater desalination, brackish water
desalination, membrane softening, concentrate disposal issues, planning,
cost, and project delivery.
Published by AWWA. Hardback, 568 pp. 2006. ISBN 1583213287. DESALNET—Desalination
Database
DESALNET is the world’s most compre-
hensive collection of information about
desalination and membrane technology.
The 12 CD-ROMs cover the full range of
desalination topics: Reverse osmosis,
nanofiltration, microfiltration, ultrafiltra-
tion, installations, construction costs,
construction sites, equipment, legal and
regulatory issues, concentrate disposal,
environmental concerns, water quality,
pre-and post-treatment, brackish water,
seawater, recycling, reuse no matter what
your interest in desalination, you will find
information about it in DESALNET.
Salinity Issues in Source Waters Published by AWWA. 12 CD-ROMs, 2002.

Water suppliers have noted a rise in the salinity of certain source waters across North No. 01DES1
America. Conventional water treatment cannot remove high concentrations of salt. Retail $743 l Member Price $495
Advanced desalination techniques, expensive equipment, specially trained operators, and
higher costs are required. This DVD program explains all the issues of source water salinity:
how water becomes saline, point and nonpoint sources of saline contamination, saltwater
intrusion into groundwater, health and environmental problems, water and wastewater
treatment issues, USEPA and state regulations, and case studies. The DVD provides an
excellent overview of the subject for water supply professionals, water boards, water
resource managers, and environmental protection groups.

Desal 101: The Basics Best Seller

of Desalination Routine Coliform Sampling
Facing future water shortages,
many cities are taking a close look
for Water Systems
at water desalination (also called desalinization and desalting) to increase their Improper sampling is one of the most
long-term water supplies. Perhaps your city is one of them. common errors in water quality analysis.
This DVD program is ready to help you provide basic information about drinking This popular DVD provides step-by-step
water desalination to all your stakeholder groups and help you gain the support procedures for taking water samples for
you need for success. coliform tests. Particular attention is paid
to sampling site selection. Procedures
This interesting and informative program
shown comply with the Total Coliform Rule
n introducesin basic terms the major desalting technologies in use today, and the Safe Drinking Water Act.
with emphasis on reverse osmosis
n discusses critical issues such as concentrate disposal and power needs No. 64218
n takes an in-depth look at two desalination plants operating in Texas Retail $75 l Member Price $50
and Florida
n educates viewers on desalination and its importance to our future
water supplies Your AWWA
Produced by AWWA. DVD, 25 minutes. Customer Service Staff
Water Desalting Planning Guide

for Water Utilities
Dismissed as too expensive just a few years ago, desali-
nation of seawater or brackish water is becoming a
viable technology for creating new water sources in the
US and other countries. This highly readable guide is an
overview of desalination. It provides information about
the major commercially available desalination processes,
including process descriptions, system components,
and general costs. It discusses issues that a utility may
face when planning and building a desalting project.
The guidebook will benefit water utility managers and
water resource planners who have access to seawater or Margie,
brackish water as alternative options to conventional freshwater source development.
Published by AWWA and John Wiley & Sons. Hardback, 198 pp. 2004.
ISBN 0471472859.
awwa.org • 1.800.926.7337 75
B iodegradable Organic Matter Membrane Practices

in Drinking Water Treatment for Water Treatment
and Distribution Learn about pressure-driven
Edited by Michèle Prévost, Patrick R. Laurent, membrane technology for the
Pierre Servais, Jean-Claude Joret treatment of potable water—
microfiltration, ultrafiltration,
Biodegradable organic matter can degrade
nanofiltration, and reverse
water quality at the consumer’s tap, cause
osmosis—from those who are
taste and odor complaints, and result in
using the processes. This
regulatory violations. If you need to understand the nature
book provides case studies
of biodegradable organic matter, how it can affect water quality, and what
of American and European
treatment options are available to you, you need this new reference. This book
utilities that currently use
tells you everything you need to know about biodegradable organic matter in
one or more membrane processes in their water
drinking water:
treatment trains. Their experience provides vast
n Characteristics of BOM and natural organic matter
knowledge and insight for water or wastewater
n BOM measurement techniques utilities using membrane technology. Includes
n Water quality problems caused by BOM significant on membrane technology.
n Treatment options to remove BOM Published by AWWA. Hardback, 750 pp. 2001.
n Maintaining water quality in distribution systems ISBN 1583211470.
Published by AWWA. Softbound, 300 pp. 2005. ISBN 1583213678. No. 20496 l Retail $149 l Member Price $99
online subscription
forever current
■ New, revised, and EPA approved methods continually
updated and available for download, 24 hours a day, 7
days a week
■ IP Subscription – Now available
■ E-mail notification of these additions, updates, and Standard Methods for the Examination of Water and Wastewater is
approvals as they happen a joint publication of the American Public Health Association (APHA),
■ Fully searchable text the American Water Works Association (AWWA), and the Water
Environment Federation (WEF).
■ E-newsletter highlighting the latest issues and trends
■ Access to a community of experts through discussion
forums
Go to www.StandardMethods.org to subscribe.

Engineering References
NEW
Essential Water and Wastewater Calculations for Engineers and Operators
John W. Nicklow and Paul F. Boulos
You’ll find hundreds of water and wastewater water and wastewater engineering applications.
engineering calculation procedures ranging from Chapters cover fluid fundamentals, steady flow
simple to complex. Each calculation provides in pipes, steady flow in open channels, flow
easy-to-follow steps for solving and an example measurement and control, pumping systems,
that demonstrates important concepts. water supply systems, wastewater systems,
This approach allows engineers to study the and stormwater systems. Unit-conversion
basic calculations and principles involved and tables are included.
apply them to actual problems they encounter in
Published by MWH Soft. Hardback, 372 pp. 2007. ISBN 0974568988.
New Edition
Water and Wastewater
Calculations Manual
Standard Handbook for Civil Handbook of Hydrology Second Edition
Engineers Edited by David R. Maidment Shun Dar Lin
Fifth Edition Written by more than 50 experts from around Solve any of water and wastewater problem with
the world, this compendium of hydrologic this complete reference. With more than 900
Edited by Jonathan T. Ricketts,
theory and practice offers solutions to your pages, the second edition provides chapters
M. Kent Loftin, Frederick S. Merritt most perplexing on-the-job problems. Now on streams and rivers, lakes and reservoirs,
The world’s most popular single-volume civil when you need to understand an unfamiliar groundwater, fundamental and treatment
engineering reference, this classic provides term or subject area, obtain a formula, find plant hydraulics, public water supply, and
comprehensive coverage of building materials, a computer program for solving a problem, wastewater engineering. All calculations have
project management, community planning, obtain values from a map or table of data, been reviewed and updated with step-by-step
engineering formulas, and structural theo- or convert hydrologic units, this is the only solution examples, explanations, and water and
ries, environmental engineering, water and source you’ll need. wastewater rules and regulations. This popular
wastewater systems engineering, design and book is an indispensable reference for civil and
construction of buildings, bridges, airports, environmental engineers, water and wastewater
1,000 pp. 1993. ISBN 0070397325.
roadways, railways, tunnels, and construction operators, and students.
codes and standards. No. 20432 l Retail/Member Price $135
Published by McGraw-Hill. Softbound,
Published by McGraw-Hill. Hardback, 945 pp. 2007. ISBN 0071476245.
1,600 pp. 2004. ISBN 0071364730. No. 20489
No. 20555 l Retail/Member Price $157 Retail/Member Price $100
awwa.org • 1.800.926.7337 77
ENGINEERING REFERENCES
Design and Construction Y our AWWA Customer

of Small Water Systems Service Staff
Second Edition
Ideal for small water systems (those serving a population
of 3,000 or less or with fewer than 1,000 connections),
this book provides the basic information a water system
manager or engineer in a small community or a small
utility needs to plan and oversee the construction of
a new water system or the expansion of an existing
system. Coverage includes source water selection
and development (groundwater and surface water
sources), water quality regulations, water rights,
water quality sampling and testing, water treatment,
water storage, and water distribution. It will help
the reader communicate effectively with civil and environmental engineers,
health department personnel, and building contractors. This book is also an ideal overview for
management personnel new to the water supply field. Donna,

Handbook of Civil Engineering Calculations

Second Edition
Tyler G. Hicks
Here is the most comprehensive collection of civil
engineering calculation procedures available. Numbered,
step-by-step procedures are given for each calculation,
along with an example illustrating the important concepts
in the procedure. Calculation procedures are included
for stress and strain, deflection of beams, riveted and
welded connections, load and resistance factor design
method (LRFD) for structural steel, plastic design of steel
structures, reinforced and prestressed concrete, surveying,
bridges, timber structures, soil mechanics, fluid
mechanics, pumps, piping, water supply and water
treatment, wastewater treatment and disposal, hydro power, and engineering economics.
The Site Calculations Pocket Published by McGraw-Hill. Hardback, 840 pp. 2007. ISBN 0071460446.
Reference No. 20475 l Retail/Member Price $150
Second Edition
Ed Hannan
For civil engineers, site designers, and Pocket Ref
contractors, this handy book has information
on earthworks, materials, drainage, irrigation, Thomas J. Glover
water supply, retaining walls, streets, weir The famous Pocket Ref provides specs and facts
structures, landscaping, units of measure, on air and gases, autos, glue, paints, friction loss
metric conversions, area volumes, map and in pipe, water calculations, plumbing, tubing, metals,
surveyor information, and sanitary sewers. and much more. You’ll find yourself constantly
New chapter on sporting field design. reaching for it!
Produced by John Wiley & Sons. Produced by Sequoia. Softbound, 544 pp. 2000.
Spiral-bound, 512 pp. 1999. ISBN 1885071000.
ISBN 0471730025. No. 20472 l Retail/Member Price $12.95
Handbook of Mechanical Engineering Calculations

Second Edition
Tyler G. Hicks
Get fast, accurate solutions to virtually any (3) What other problems might be met
day-to-day mechanical engineering problem. in this discipline? When the answers to
In choosing the procedures and worked-out these and other related questions were
problems to be included in this handbook, obtained, the procedures and worked-out
the editor and authors used a number of problems were chosen. Thus, the handbook
guidelines: (1) what are the most common represents a cross section of the thinking
applied problems that must be solved in this of a large number of experienced practicing
discipline? (2) What are the most accurate engineers, project directors, and educators.
methods for solving these problems?
Published by McGraw-Hill. Hardback, 1,757 pp. 2006. ISBN 0071458867.
awwa.org • 1.800.926.7337 79
Waternet™—Bibliographic Database
Your time is valuable. Stop spending it searching the
Internet for water-related information. AWWA’s Waternet
database provides more than 57,000 abstracts of water-relat-
ed material from technical journals, books, research reports,
government documents, conference proceedings,
videos, and technical papers from publishers around the world.
Available by subscription, Waternet is published on CD-ROM and updated twice per
year. An invaluable aid for libraries, water utilities, researchers, engineers, health
professionals, scientists, manufacturers, colleges, and universities, Waternet provides
abstracts from thousands of water-related technical journals, books, research papers,
The Drinking Water Dictionary government reports, and conference proceedings going back to 1971. It will save you
James M. Symons, Lee C. Bradley, hundreds of research hours each year.
Theodore C. Cleveland For each entry, Waternet provides a comprehensive abstract. Waternet abstracts
The essential desk reference for all drinking follow standard abstracting format, providing a concise summary of the article,
water professionals, this specialized author, publication, dates, format (such as PDF) and all other information you need.
dictionary includes definitions for 15,000 Information is retrieved through Folio Bound VIEWS®, a powerful Infobase software
drinking water-related terms, abbreviations, included on the Waternet CD. Many articles are in PDF format, allowing you to print
acronyms, formulas, models, units of the full text of the article.
measure, and conversion factors. Stop spending so much valuable time searching online for drinking water-related
Published by McGraw-Hill Professional and information. Get it ALL right now — with AWWA’s professional Waternet database.
AWWA. Softbound. 506 pp. 2001. Produced by AWWA, CD-ROM, annual subscription
ISBN 0071375139.
No. WATCD l Retail $479 l Member Price $319
No. 10069
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80 The Authoritative Resource on Safe Water ® or callBookstore
AWWA 1.800.926.7337.
Catalog
“I just want to find it now!”
Download Journal AWWA
articles free
Here is good news for AWWA Individual Members.
You can download any Journal AWWA article absolutely
FREE from The Water Library®, AWWA’s new online
research and download center. Employees of AWWA
Organizational Members pay just $15 per download
and nonmember customers pay $30 per download.
The Water Library is the easiest and fastest way to find

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information resource for all water professionals.
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Water Infrastructure NEW
and Distribution Systems Siting, Drilling, and Construction

of Water Supply Wells
Frederick Bloetscher, Albert Muniz, John Largey
Designed for municipal water supply engineers,
hydrogeologists, water utility managers, and water resource professionals, this book is the
ideal desk reference for any question regarding water wells, including siting, water
quality, drilling methods, field testing, design, construction, development, and operation.
The text provides professional and expert guidance in all aspects of water well siting and
drilling, a wealth of engineering data for well design and construction, and dozens of
photographs and drawings. It describes and illustrates all common drilling methods,
geophysical logging, and field testing. Well development, which may be the most important
part of the well-drilling process for assuring well productivity and long life, is covered in
detail. Well operation and maintenance are covered in detail, including pump and motor
maintenance, recordkeeping, water quality monitoring, and common operational problems
are also described.
Published by AWWA. Hardback, 199 pp., 2007. ISBN 1583215166.
NEW Water Well Rehabilitation NEW
Pipeline Repair and Reconstruction

In this DVD of the March 2007 AWWA Georg Houben and Christoph Treskatis
teleconference for water distribution This handbook offers guidance for engineers and construction
operators, a panel of pipeline repair contractors on a variety of water-well aging issues, well reha-
experts presents detailed information on bilitation, and well reconstruction techniques. It also covers
preparing for main breaks, performing well testing, maintenance, economics of well rehabilitation,
repairs, and other utility issues related and legal and environmental issues.
to pipe repairs. Published by McGraw-Hill. Hardcover,
Discussion topics include 391 pp., 2007. ISBN 0071486518.
■ Worksite safety, traffic control, No. 20644 l Retail/Member Price $90
shoring and shielding
■ Advance preparation for main breaks Fire Hydrant Operations and Maintenance
■ Repair procedures A panel of fire hydrant experts and manufacturers
discusses operational and maintenance of wet
■ Staffing issues barrel and dry barrel fire hydrants in this DVD
■ P reventing contamination, disinfection of an AWWA teleconference. Fire hydrant
procedures components and differences among fire hydrants
■ Reporting and public relations are shown. Fire hydrant manufacturers present
their products and a municipal water provider
■ Checklist of the repair process reviews O&M program development and the
Produced by AWWA. DVD. Three hr. importance of operations and maintenance
No. 64332 of these vital system components.
Retail $295 l Member Price $195 Produced by AWWA. DVD. Three hr.

WAT E R I N F R A S T R U C T U R E A N D D I S T R I B U T I O N SYS T E M S
NEW
Drinking Water Distribution Systems:

Assessing and Reducing Risks
Vernon L. Snoeyink, Charles N. Haas,
Paul F. Boulos, Gary A. Burlingame,
Anne C. Camper, Robert N. Clark,
Marc A. Edwards, Mark W. LeChevallier,
L. D. McMullen, Christine L. Moe, Eva C. Nieminski,
Charlotte D. Smith, David P. Spath,
Richard L. Valentine
The US Environmental Protection Agency has
renewed its interest in water quality degradation
occurring during distribution, with the goal of defining the extent of the problem and
considering how it can be addressed via both regulatory and nonregulatory channels.
New Edition
The agency requested the National Academies Water Science and Technology Board to
Pump Handbook conduct a study of water quality issues associated with public water supply distribution
systems and their potential risks to consumers. This book provides the results of the
Fourth Edition study. The study investigated the following distribution water quality issues:
Igor J. Karassik, Joseph P. Messina,
■ Regulations, nonregulatory approaches, and their limitations
Paul Cooper, Charles C. Heald
■ Public health risk from distribution system contamination
For pump designers, water and wastewater
treatment plant engineers and operators, and ■ Physical integrity
students, this handbook is a complete guide ■ Hydraulic integrity
for all pumping applications.
■ Water quality integrity
■ Design leading-edge pumps of all types ■ Integrating approaches to reducing risk from distribution systems
■ S elect and purchase the right pump for
■ Alternatives for premise plumbing
your application
■ S pecify materials, drivers, valves, piping, Published by The National Academies Press. Hardback, 391 pp. 2006.
intakes, and other components ISBN 0309103061.
■ Choose and apply controls and valves No. 20652 l Retail/Member Price $69
■ Install and operate any type of pump
■ Test, maintain, and troubleshoot pumping
equipment and peripherals Hydraulic Design Handbook
The fourth edition includes new sections on Larry W. Mays
centrifugal pump mechanical performance, This unique reference gives you current, best practice methods,
flow analysis, bearings, adjustable-speed guidelines, regulations, and examples to help you handle any
drives, and application to cryogenic LNG hydraulic design challenge. It features:
services; completely revised sections on ■ C omprehensive coverage of all areas of hydraulic engineering
pump theory, mechanical seals, intakes and
suction piping, gears, and water hammer; ■ A uthoritative, up-to-date methods from top engineers
and, application to pulp and paper mills. in each specialty
Published by McGraw-Hill. Hardback, ■ T he latest hydraulic design engineering practices
1,632 pp., 2007. ISBN 0071460446. for environmental concerns
No. 20464 ■ Many detailed case studies and examples
Retail/Member Price $150 ■ Hundreds of helpful illustrations and timesaving tables
Published by McGraw-Hill. Hardback, 1,024 pp. 1999.
ISBN 0070411522.
awwa.org • 1.800.926.7337 83
NEW
Modeling Water Quality in Minimizing Earthquake Damage:

Drinking Water Distribution A Guide for Water Utilities
Systems This handbook provides vital information on
Robert M. Clark and Walter M. Grayman
assessing earthquake vulnerability to water Comprehensive Urban Hydrologic
system components and provides methods Modeling Handbook for Engineers
Water-quality modeling is a powerful tool to minimize damage. It explains how to
for drinking water utilities of all sizes to help evaluate the vulnerability of dams, and Planners
understand the factors that affect water transmission pipes, treatment plants, John W. Nicklow, Paul F. Boulos,
quality in the distribution system. This will storage structures, and distribution
tell you how to develop your own water Misgana K. Muleta
pipes, and engineer solutions that will
quality modeling system and how to model allow components to withstand earthquakes The management and analysis of urban
total trihalomethanes, chlorine decay, water- up to a predetermined intensity. Chapters drainage and stormwater runoff are the
borne disease outbreaks, the effects of tanks describe types of damage from various subjects of this engineering reference.
and storage on water quality, and many other seismic events, water supply system Chapters cover the practical and
aspects of water quality. vulnerability assessments, system theoretical aspects of urban hydrology,
monitoring, and emergency planning. hydraulics, and stormwater quality modeling.
The book brings together the principles and
1998. ISBN 0898679729. Published by AWWA. Softbound, tools available for evaluating quantity and
No. 20425 98 pp. 1994. ISBN 0898677505. quality of stormwater and provides needed
Retail $127 l Member Price $85 No. 20326 guidance on methods to manage and control
Retail $42 l Member Price $28 stormwater in the urban environment. More
than 130 solved problems are included to
demonstrate the practical application of
these tools and methods.
Published by MWH Soft, Inc. Hardback,
357 pp. 2006. ISBN 09974568961.
Piping Handbook
No. 20653
Seventh Edition Retail/Member Price $140
Mohinder L. Nayyar
This definitive pipe reference book presents the most comprehensive coverage available
of pipe design practice, material applications, and industry standards. Coverage includes
piping fundamentals, generic design considerations, piping systems, nonmetallic piping,
and appendices. Since it was first published in 1930, this book has provided authoritative
information, guidance, and data to engineers and other professionals doing piping
system design.

Best Seller
Water Distribution Operator Training Handbook
Third Edition
Complete distribution training in one handbook
AWWA’s most popular handbook for distribution operators, mathematics required by
this handbook provides a complete introduction to water operators, basic hydraulic con-
distribution system operation and equipment. cepts, state and federal drink-
Coverage includes water pipe types, installation practices, ing water regulations, health
excavation, pipe flushing and rehabilitation, storage tanks, issues, and maintaining water
water wells, pumps, motors, hydrants, meters, valves, quality in the distribution
corrosion prevention, leak detection, instrumentation system. Its many cutaway illustrations,
and control, maps, records, and maintenance. equipment photos, metric conversions, formulas, and
equations make it an ideal day-to-day reference.
This new edition provides expanded information on
distribution system security, emergency preparedness, Excellent for certification study, you simply will not find a
and emergency response. In addition, the text covers better training book for water distribution system operators.
Published by AWWA. Softbound, 286 pp. 2005. ISBN 1583213724. See the companion training
No. 20428 l Retail $74 l Member Price $49 DVD on page 86!
GIS Applications for Water, GIS Tools for Water, Wastewater, Valve Handbook
Wastewater, and Stormwater and Stormwater Systems Second Edition
Systems U.M. Shamsi Philip L. Skousen
U.M. Shamsi This book presents practical, cost-effective Your complete reference for sizing and
80 percent of the information needed to approaches for GIS integration, including selecting valves to suit any application.
operate and manage water and wastewater hardware, software, data conversion, and This text includes selection criteria,
systems is geographically referenced. For this implementation. An excellent reference for common valve problems, sizing, construction,
reason, geographic information systems (GIS) working professionals, this text is also suit- operation, installation, life-cycle cost
have quickly been adopted by water and able for use in the classroom. Each chapter evaluations, and purchasing issues. This
wastewater professionals for a wide variety of begins with learning objectives and ends with comprehensive book covers all types of
applications. This book covers GIS applica- a summary and practice problems. valves, including manual, check, pressure
tions for remote-sensing, global positioning Published by ASCE Press. Softbound, 375 pp. relief, control, and smart valves.
system, mobile GIS, mapping, monitoring, 2002. ISBN 0784405735. Published by McGraw-Hill. Hardback,
modeling, maintenance, and security. No. 20502 l Retail/Member Price $47 447 pp. 2004. ISBN 070579210.
Published by CRC Press. Hardback, 413 pp. No. 20445
2005. ISBN 0849320976. Retail/Member Price $131
No. 20592
awwa.org • 1.800.926.7337 85
AW WA e
E x tr a-Valu
Set 5-DVD Set No. 64331
Water Distribution Operator Training Series Retail $1,395 l Member Price $925
Based on AWWA’s Water Distribution Operator Training Handbook,
on page 85, this five-DVD set is ideal for introducing new water utility employees
to the basic operation and components of a city water distribution system. The set
covers water mains, valves, fire hydrants, service lines and meters, and pumps and
motors. Available individually or as a money-saving set.
Water Mains and Fittings
Employees learn about the many types of pipe currently in use: cast iron, ductile iron,
steel, concrete, asbestos cement, PVC, PE, and fiberglass. They learn the advantages
and disadvantages of each pipe type, and its internal pressure and external load
ratings; installation practices, bedding and support, joining, fittings, and tapping;
pipe handling safety; causes of internal and external corrosion, corrosion protection,
pipe rehabilitation, repair, and linings; pipe inspection techniques, maintenance,
and record keeping. 15 minutes.
Water Valves
Employees learn about the different types of distribution valves, how each type works,
and where each type is chosen for use. The DVD covers correct procedures for safely
opening and closing valves, valve connections, pressure-reducing and pressure-relief
valves, and water hammer prevention; altitude valves, backflow prevention valves,
and toilet valves; power-actuated valves; valve vaults and valve installation; valve
inspection, maintenance, repairs, and record keeping. 16 minutes.
Fire Hydrants
Viewers learn the variety of uses of fire hydrants, including flushing, flow testing, and
filling water tank trucks. They learn types of wet-barrel and dry-barrel hydrants and
their operation; typical hydrant design, hydrant part names, use of hydrant wrenches,
correct procedure for opening and closing hydrants; location and use of auxiliary
valves; hydrant inspection, pressure- and leak-testing, placement, installation,
maintenance, and repairs; hydrant color-coding, safety and security devices, and
record keeping. 13 minutes.
Pumps and Motors
This DVD illustrates many types of pumps commonly used in water distribution
systems, with emphasis placed on centrifugal pumps. Employees also learn
the types and operation of electric motors used for water pumps, automatic
controls, pump operating principles, where each type of pump is used;
operating curves, pump sizing, priming, inspection and maintenance
procedures, and record keeping. 12 minutes.
Services and Meters
This DVD shows the distribution operator how services are connected to water
mains using either dry taps or wet taps, service line sizing, and commonly used pipe
materials. Viewers also learn meter types, sizing and installation; types of meter
boxes, shutoff valves, curb stops, maintenance, repairs, locating leaks, meter reading,
meter inspection, meter testing, and record keeping. 12 minutes.

Centrifugal Pump Design Pumping Station Design

John Tuzson Third Edition
This book offers pump designers Garr M. Jones, Robert L. Sanks,
a simple method of pump design George Tchobanoglous,
that is based on a fundamental
Bayard E. Bosserman II
understanding of the flow patterns
in centrifugal pumps. Superior This comprehensive reference avail-
pump designs can only come from a able covers all aspects of pumping
detailed understanding of these flow station design. It has all the infor-
patterns, not from falling back on mation you need to design and build a water or wastewater
formula design. Whether the design calls for a small simple pump pumping station that is reliable, efficient, and easy to operate and
or a large custom unit, the designer needs to know and under- maintain. Chapters cover hydraulics, piping, electrical design, motors
stand what needs to be calculated. This book provides that under- and engines, selection and installation of pumps and pump drivers,
standing along with a pump design procedure, which requires only instrumentation and control, heating and cooling, designing for easy
basic pump engineering skills and training. operation and maintenance, avoiding blunders, costs, and much
more. Includes project checklists, design examples, and many dia-
Published by Wiley Interscience. Hardback, 298 pp. 2000.
grams and photos.
ISBN 0471361003.
No. 20470 l Retail $120 l Member Price $109 Published by Butterworth-Heinemann. Hardback, 983 pp. 2005.
ISBN 0750675446.
Peabody’s Control
of Pipeline Corrosion Buried Pipe Design
Second Edition Second Edition
A.W. Peabody,
A.P. Moser
Edited by R.L. Bianchetti
Designers get all the engineering data they
Cathodic protection (CP) applied need to design high-quality, long-lasting
to metal pipeline systems (new underground pipelines for water and
or old, coated or uncoated) can wastewater. Calculations are provided
achieve a high level of corrosion to precisely determine complex interior,
control. This book explains the principles and techniques of exterior, vertical, and longitudinal loads
cathodic protection, including determining how much cathodic on pipe systems from earth, supports,
protection is needed for your system, the design and installation traffic, frost heaving, differential settlement, subsidence, temperature,
of a CP system, and monitoring the system after installation to and flotation in water. Covers all types of pipe materials, installation,
ensure the level of corrosion control is being achieved. It also pipe support, trenching, backfilling, and all other topics regarding
covers CP instrumentation, ground bed design, construction buried pipe.
practices, maintenance procedures, and cost–benefit–savings
analysis. Includes a CD-ROM and student workbook. Published by McGraw-Hill. Hardback, 420 pp. 2001.
ISBN 0070435030.
Published by NACE Int’l. Hardback text, 347 pp.
Softbound workbook, CD-ROM, 2001. ISBN 1575900920.
Water Distribution System Assessment Workbook

Edited by Charlotte D. Smith
This workbook was originally custom-developed to help standards developers get information about water
distribution systems during the writing of ANSI/AWWA Standard G200-04 Distribution Systems Operation and
Management, the first water utility management standard. Now, the workbook is available for utilities to use
in their own distribution system assessments and self-audits.
Published by AWWA. Softbound, 85 pages. 2005. ISBN 1583213562.
awwa.org • 1.800.926.7337 87
NEW
Hydrogeology Field Manual
Second Edition
Willis D. Weight
Gain instant expertise in practical field hydrogeology with
Hydrogeology Field Manual. Hydrogeology Field Manual
is the second edition of the 2001 book titled Manual of
Applied Field Hydrogeology, the first combination col-
lege textbook and practical field manual for students
and hydrogeologists. Hundreds of proven procedures and Distribution System
real-world examples will help you get fast and accurate Water Quality Challenges in the
results, even if you are new to the field. As a college pro-
fessor and practicing hydrogeologist, author Weight’s experience
21st Century:
will save you many hours and make your fieldwork go more smoothly and productively. A Strategic Guide
Published by McGraw-Hill. Hardback, 751 pp. 2008. ISBN 0071477497. Michael J. MacPhee, Editor
No. 20492 l Retail/Member Price $100 Today’s water utility managers and regulators
are seeing water quality in the distribution
system as critical to achieving water quality
goals. This book focuses on water quality
challenges that water utility managers will
need to consider as they plan for infrastruc-
ture improvements. Seven key areas regard-
ing water quality in the distribution system
are covered:
1. M onitoring distribution system
water quality
2. Disinfection by-product formation
and control
3. Nitrification risks associated
with chloramines conversion
Water Pumps Piping Databook 4. Microbial growth within the
and Pumping Systems distribution system
Mohinder L. Nayyar 5. Distribution systems as reservoirs
James B. Rishel If you work with pipe, you’ll turn to and reactors for inorganic
Get the highest pump performance this volume almost daily. Nayyar has contaminants
with the lowest energy and maintenance compiled pipe-related information from 6. M odeling water quality in
costs for any type of water pumping system. many sources—standards, specifications, distribution systems
This book covers all the important criteria codes, reference books, vendor catalogs, 7. Improving the security of water
water system designers must know: and similar publications—and put it into distribution systems
n S ystem design for potable water,
a single volume. The book provides Published by AWWA. Hardback,
wastewater, plumbing, fire dimensions and tolerances for pipe, 195 pp., 2005. ISBN 1583213732.
protection, and agriculture fittings, flanges, and joints made from all
No. 20528
types of metallic and nonmetallic materials;
n C onstant-speed pumps, Retail $129 l Member Price $89
variable-speed pumps, and SI and metric units; definitions of commonly
Order Online
positive-displacement pumps used terms; material properties; conversion
tables; insulation properties; gasket data,
n P ump sizing, energy consumption, flow,
and manufacturer source lists.
head, efficiency, retrofitting
Published by McGraw-Hill. Hardback, 675 pp.
856 pp. 2002. ISBN 007136451X.
@ awwa.org
2002. ISBN 0071374914.
No. 20522
No. 20523
or call 800.926.7337
fax 303.347.0804
Water Quality in the

Distribution System
Edited by William C. Lauer
This book is designed to be the water
professional’s primary resource on
the subject of water quality in the
distribution system. The water distri-
bution system has a direct impact on customer satisfaction
and on maintaining public health. Distribution operators traditionally
have focused their attentions on system reliability and providing
adequate pressure. Customers and regulators now demand an
Water Distribution Systems Handbook increased emphasis on water quality.
Larry W. Mays Extensively researched, expertly written, and highly comprehensive,
The first all-in-one reference on water distribution systems, the book is a compilation of the most relevant Journal AWWA
this book includes all the information needed to design, articles and papers from AWWA conferences on the subject of water
analyze, operate, maintain, or rehabilitate water distribution quality in the distribution system. The reference is divided into nine
systems. More than 20 world-renowned experts collaborated major sections: Introduction, Microbiological Issues, Chemical &
to explain all water distribution system topics. Coverage includes Physical Issues, Chloramine Conversion Issues, Corrosion Control,
hydraulics, operation, distribution system design, maintenance, Rapid or Real-Time Monitoring, Operational Practices, Flushing
pump system design, pipe rehabilitation, reliability analysis, to Maintain Water Quality, and Water Quality Computer Modeling
replacement, and water quality modeling. (Computer-Aided Network Analysis).
Published by McGraw-Hill and AWWA. Hardback, 900 pp. 2000. Published by AWWA. Hardback, 1,083 pp. 2004.
ISBN 0071342132. ISBN 1583213236.
No. 20451 l Retail/Member Price $131 No. 20566 l Retail $187 l Member Price $125
Backflow Prevention and Cross-Connection Control

Cross-connection control is one of the most important barriers in the
multiple-barrier approach drinking water suppliers use to protect public health.
Contamination of a drinking water distribution system through a cross connection can
result in illness or even death. Reduce the chances of cross-connections and backflow
into your potable water system. This bestselling training DVD explains the importance of
a formal backflow prevention and cross-connection control program and illustrates the
important concepts.
Topics covered:
n What cross-connections are and why they are dangerous
n Where cross-connections occur in the water system
n The two types of backflow and the conditions that can generate backflow
n Costs, injuries, and deaths associated with backflow incidents
n Types of backflow-prevention devices and assemblies
n Other methods for preventing backflow and cross-connections
n Elements of a backflow-prevention/cross-connection control program
This DVD is specially developed to reinforce and demonstrate the information in AWWA
Manual M14, Recommended Practice for Backflow Prevention and Cross-Connection
Control. Together, the DVD and manual provide total operator training in backflow and
cross connections.
awwa.org • 1.800.926.7337 89
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Advocacy tions
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pathogen intrusion into water distribution systems. Incorporating

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can reduce the risk of microbial contamination. This field guide for use
by water system workers provides proper procedures for preventing microbial contamination of Water Infrastructure
water mains, storage tanks, and other distribution system components; post-installation disin-
fection, testing, flushing, and dechlorination. at a Turning Point: The Road to
Published by AWWA. Softbound, 136 pp. 2006. ISBN 1583214232. Sustainable Asset Management
No. 20619 l Retail $57 l Member Price $38 Our water and wastewater infrastructure was
built over generations and can be rebuilt at
Comprehensive Handbook on Water Quality an affordable pace, if we make smart deci-
Analysis for Distribution Systems sions now. The task for our generation is to
initiate and manage a modern, methodical,
Kevin E. Lansey and Paul F. Boulos and sustainable asset renewal process.
Simulation and analysis of water quality in distribution systems The tool that utilities can use to initiate
are vital in giving engineers a better understanding of the this process is called asset management.
dynamics of water quality variations, the complex processes that This report describes the logic, information
take place in the distribution system environment, and the ways requirements, and decision process of asset
in which these vulnerabilities impact system performance and management. Asset management is a globally
safety. This handbook presents a comprehensive discussion of recognized set of best practices that utilities
the theoretical and practical aspects of water quality analysis in potable water distribution sys- can use to monitor and manage asset wear-
tems from steady state equilibrium to sophisticated dynamic analysis techniques for complex out processes and define the most cost-
networks of pipes, tanks, reservoirs, and junctions. effective rate of investment. Utilities can
Published by MWH Soft. Hardback, 432 pp. 2004. ISBN 0974568937. use asset management to inform themselves
about the water systems they inherited.
Comprehensive Water Distribution 2006. ISBN 1583214224.
Systems Analysis Handbook No. 20615
for Engineers and Planners
Second Edition
Paul F. Boulos, Kevin E. Lansey, and Bryan W. Karney
Written by world-leading experts, the second edition
covers the latest in theoretical scientific foundations,
advanced technological issues, real-world network analy-
sis, and optimization of municipal water distribution
systems. Focused on bridging the gap between advanced
modeling theory and practical application, this book
features over 100 worked-out example problems. It also
includes detailed hydraulic principles from steady state to
dynamic to sophisticated transient analysis. Step-by-step Maintaining Water Quality in the Distribution System
guidance walks readers through the complete modeling More waterborne disease outbreaks result from problems in the distribution system
process from start to successful finish and interpretation than from pathogen breakthroughs in the treatment plant. This DVD explains a
of the results. five-step quality assurance program, and provides specific actions utilities can
Published by MWH Soft, Hardback, 660 pp. 2006. implement to maintain pristine water quality in the distribution system.
ISBN 0974568902. Produced by AWWA. DVD, 21 minutes.

AW WA e
E x tr a-Valu
DV D
Elevated Water Storage Tanks

Two programs on one DVD!
Employees need specialized training to keep
elevated water tanks in top operating condition,
work safely, and keep tanks protected. This
extra-value DVD covers maintenance, safety and security.
Part 1: Maintenance
Proper maintenance of water storage tanks is critical to
a water utility’s efforts to provide customers with a reliable
supply of safe water, delivered at acceptable pressure. This Part 2: Safety and Security
program provides a basic overview of tower and tank inspection Often isolated and unprotected, water towers are relatively easy
and maintenance procedures. It describes types of water tanks targets. This program instructs security measures, barriers, and
and towers, components, operation, and efficient water- technology available for the protection of water towers from
storage techniques. Cold weather concerns, corrosion, unwanted intrusion. Viewers also learn safety procedures
painting and coating, draining, and cleaning are discussed. safety equipment, and working safely in adverse conditions.
20 minutes. 20 minutes.
Rothberg, Tamburini Rothberg, Tamburini & Winsor Blending

& Winsor Model for Application Package
Water Process and Version 4.0
Corrosion Chemistry This software allows users to deter-
mine the characteristics of blended
Version 4.0
water from two separate sources,
This software predicts changes in while accounting for the equilibrium of
water quality after adding chemi- the carbonate buffering system. This
cals. It automatically calculates package can be used at any pH and
the effect of more than 20 common for modeling the following blending situations:
water treatment chemicals and measures the impact of increased
pH on contact time requirements for chlorine gas and hypochlo- n Reverse-osmosis-treated water with a bypass
rite disinfection. It also calculates the percentage change in total n Split treatment processes
trihalomethane concentration due to pH changes and chlorine gas or
n Raw water sources blended prior to treatment
hypochlorite dose. It is useful for adjusting chemistry to varying
water quality conditions, conducting economic evaluations of n Water sources blended after treatment
alternative chemical treatment options, modeling corrosion con- Produced by RTW. Diskette. Requires Rothberg, Tamburini
trol strategies, and determining water stability indexes. & Winsor Model for Water Process and Corrosion Chemistry
Produced by RTW. Diskette. Version 4.0.
No. 53043 l Retail $310 l Member Price $205 No. 53042 l Retail $73 l Member Price $49
awwa.org • 1.800.926.7337 91
Raise the stakes Show your cards by sharing Stack the career cards
by staying on top. your experience. in your favor.
The more you know, the more Receive professional recognition— AWWA members are fully connected
valuable you are as a professional. get noticed! to the professional world of water.
 Attend conferences, seminars,  Present papers at local  Build relationships locally

and training events and international conferences and internationally
 Stay up-to-date on water news  Write and submit articles  Explore career-enhancing training
and information for AWWA periodicals  Discover job opportunities
 Have extensive resources  Stay involved by serving
at your fingertips on a committee
To join, visit www.awwa.org/membership, or call 800.926.7337/303.794.7711.
Advocacy
Communications
Conferences
Sections

On the Job: Meter Reading

Telly Award Winner
This DVD describes the functions and responsibilities of the water meter
reader, including
n safety
n c
ustomer service—first impressions, common customer concerns
n at the pit—what to look for, precautions, tools
n types of water meters—how to access and read them
n entering a customer’s home
On the Job: Trenching and Excavation

Before they hit the trenches, employees need basic training. This DVD provides a solid introduction to trenching and excavation
procedures. PLUS, it offers an essential overview of water main installation, replacement, and repair.
Topics covered:
n G
earing up. Employees learn the personal safety gear they will use
(steel-toed boots, hard hat, etc.)
n J obsite safety. Employees learn safety procedures for working
around backhoes and other heavy equipment, traffic control,
and correct use of trench ladders and trench boxes.
n P
ipe installation and repair. Employees take a look at basic work
procedures: locating gas, electric, and communication lines,
excavation, pipe laying and pipe fitting, and disinfecting, pressure
testing, and flushing.
On the Job: Leak Detection
Telly Award Winner
Leak detection helps water utilities maintain control over water
loss, respond more effectively to main breaks, and protect against
contamination in finished water. Water distribution system employees
get the basic training they need in this very important aspect of
maintenance with this training DVD.
Topics covered:
n P
lanning is the first step in a leak detection program. Learn what goes
into a systematic leak detection plan.
n E
quipment includes leak detection and marking equipment.
A list of equipment and supplies you’ll be needing is provided.
n N
on-surfacing leaks are the focus of an ongoing leak detection program. Get tips and techniques for pinpointing underground leaks.
n S
urfacing leaks mean emergency action. Learn how to locate main breaks and save valuable time for repair crews.
awwa.org • 1.800.926.7337 93
Let
me be
strong
for you.
If only our water infrastructure could talk to us. The pipes beneath
our streets might remind us that they need constant attention to remain
steadfast and efficient. They might also remind us that only tap water
keeps us healthy, protects us from fire, supports our economy, and
provides the high quality of life we enjoy.
We are all stewards of the water infrastructure that previous generations

handed down to us, and our water bills pay to keep those pipes strong
and reliable.
Become an AWWA Utility Member and place this ad in your community.

For more information, contact Brian Macias at 303.347.6236.
Detecting and Silencing Leaks

“ ‘‘At my utility, the leadership really
recognized the benefits of AWWA and
we’ve continued to be a member.’’
Stacy Fysz
Member since 1991
Leaks are the hidden water wasters in our homes. While

a dripping faucet is the most obvious, hidden leaks in
service lines or fixtures can be far more serious. This
DVD shows consumers how to determine if they have a
hidden leak, isolate the source of the leak, and make
simple repairs to faucets and toilets. To encourage utili-
ties to distribute this DVD to their customers, we pack-
age them in ten packs for one low price.
Produced by Southern Nevada Water Authority. Ten
DVDs per package. Rehabilitation Techniques for Water Mains
No. 64301 l Retail $75 for ten DVDs l
Water providers have options for upgrading water mains besides disruptive
Member Price $50 for ten DVDs
dig-and replace. This DVD illustrates several trenchless pipe rehabilitation
techniques: cleaning by flushing, cable-attached devices, fluid-propelled
devices, and power boring systems; lining with cement mortar, epoxy,
slip, modified slip, and cured-in-place systems; and pipe bursting using
pneumatic, hydraulic, and static systems.
Your AWWA
Customer Servicce Staff
Converting Distribution Systems From Chlorine to Chloramines

Chloramines produce fewer disinfection by-products (DBPs) than chlorine when used
correctly. The advantages of disinfection with chloramines include little or no creation of
trihalomethanes, simplicity of use, formation of a long-lasting measurable residual, and
a proven history of success. This DVD educates drinking water professionals about the
use of chloramines as a secondary disinfectant following primary disinfection. It explains
the basic issues of disinfection by-product formation, DBP regulations, the advantages
and drawbacks of chloramines to reduce DBP formation, and central issues to consider
in planning and implementing a chloramination system in your treatment train.
Produced by AWWA. DVD, 20 minutes. Eric,
No. 64273 l Retail $295 l Member Price $195 Association Services Representative
awwa.org • 1.800.926.7337 95
Best Seller
Unidirectional Flushing
Utilities across the country are using unidirectional flushing to combat
problems like taste and odor, discolored water, and heterotrophic
microorganisms. Unidirectional flushing uses targeted high-velocity
water flow moving from source to hydrant in an outbound direction
to scour your distribution system. This DVD explains concepts and tech-
niques of unidirectional flushing; how to develop a flushing plan using
paper maps; how computer-aided mapping simplifies the project; ben-
efits versus traditional flushing techniques; and the benefits to
consumers and the community. It includes a case study that looks at
Virginia Beach’s program following a change of their water treatment
provider’s primary disinfectant to chloramines.
Best Seller Best Seller

Water Main Disinfection and Dechlorination Maintaining and Replacing Fire Hydrants
New water mains, repaired water mains, and in-ground pipe that Water operators learn industry-approved procedures for fire
has been contaminated by cross-contamination or backflow must hydrant inspection, maintenance, repair, replacement, installa-
be disinfected before being put into service. This DVD visually tion, leak testing, flow testing, and record keeping. Fire hydrant
demonstrates the process described in AWWA C651, Standard for construction and part names for both dry-barrel- and wet-barrel-
Disinfecting Water Mains. Viewers learn why water mains must be type fire hydrants are also shown. This DVD provides professional
disinfected; how to protect water pipe from becoming contaminated training to water utility employees, contractors, fire department
while in storage, in transport, and during installation; how to dis- personnel, manufacturers, distributors, and others who work with
infect water mains using chlorine; how to remove excess chlorine fire hydrants. It is meant to supplement, not replace, fire hydrant
from the water supply (dechlorinate) prior to putting the pipe into manufacturers’ instructions and recommendations
service; and how to dispose of the highly chlorinated discharge.
Produced by AWWA. DVD, 14 minutes. No. 64279 l Retail $295 l Member Price $195

Wastewater and Reuse
2006 Water & Wastewater Rate Survey NEW
NEW
trim
2006 Water and Wastewater Rate Survey
End User License
Water and
Single User: For each licensed use of the Software that you have purchased, only
2006
one person may access the Software at any given time.

Restrictions: You may not (a) disassemble, decompile, or otherwise derive source
code from the Software, (b) reverse engineer the Software, (c) modify or pre-
Water and
2006
pare derivative works of the Software, (d) copy the Software, except to make a
Wastewater Wastewater
single copy for archival purposes only, (e) rent or lease the Software, (f) use the
Software in an on-line system, (g) use the Software in any manner that infringes
on the intellectual property or other rights of another party, or (h) transfer the
Rate Survey
Software or any copy thereof to another party, unless you transfer all media and
Rate Survey
written materials in this package and retain no copies of the Software (including
prior versions of the Software) for your own use.
Limited Warranty and Limitation of Liability: For a period of 60 days from the
date the Software is acquired by you, AWWA warrants that the media upon
which the Software resides will be free of defects that prevent you from load-
ing the Software on your computer. AWWA’s sole obligation under this warranty
is to replace any defective media, provided that you have given AWWA notice
of the defect within such 60-day period. The Software is licensed to you on an
“AS IS” basis without any warranty of any nature. AWWA DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AWWA SHALL
NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF ANY KIND ARISING OUT OF OR
RESULTING FROM YOUR POSSESSION OR USE OF THE SOFTWARE (INCLUDING
DATA LOSS OR CORRUPTION), REGARDLESS OF WHETHER SUCH LIABILITY IS
BASED IN TORT, CONTRACT, OR OTHERWISE. IF THE FOREGOING LIMITATION IS
HELD TO BE UNENFORCEABLE, AWWA’S MAXIMUM LIABILITY TO YOU SHALL NOT co-produced by
EXCEED THE AMOUNT OF THE LICENSE FEES PAID BY YOU FOR THE SOFTWARE.
THE REMEDIES AVAILABLE TO YOU AGAINST AWWA UNDER THIS AGREEMENT
ARE EXCLUSIVE. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION
OF IMPLIED WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO
YOU.
co-produced by
54001 CD broch.indd 1 3/21/2007 2:50:37 PM
trim
Water Reuse: Issues,

Technologies, and Applications
Metcalf & Eddy/AECOM
This survey is the most useful and accurate Survey data are shown in a series of easy-to- The availability and distribution of a clean
water and wastewater utility rate data read spreadsheets perfect for your analysis and dependable water supply is widely viewed
available. Data are provided for 230 water and comparisons. Data are organized by as one of the most important social, environ-
utilities and 164 wastewater utilities from system size, so you can quickly isolate mental, and political challenges of the 21st
49 states and the District of Columbia. utilities that are similar to your own. Color century. Designed for both academic and
The survey includes utilities that serve charts and graphs show rate structures, professional use, the textbook presents an
populations from 1,000 to 9,000,000, mak- utility ownership, service populations, billing integrated approach to all aspects of water
ing this data useful for any size methods, rate trends, and other relevant reuse: public health protection, water quality
utility— small, medium, or large. Data on all utility information. criteria, regulations, current and advanced
types of water and wastewater charges are treatment technologies, process reliability,
Available in print or interactive CD-ROM.
compiled into easy to use charts. and implementation issues.
CD-ROM version allows you to sort the data
for customized analysis. Published by McGraw-Hill. Hardback
1,570 pp. 2007. ISBN 0071459278.
Published by AWWA. Softbound. 96 pp. 2006. ISBN 1583214968.
No. 20645
Book No. 54000 l Retail $143 l Member Price $95 Retail/Member Price $135
CD-ROM No. 54001 l Retail $395 l Member Price $295
NEW Aquifer Storage Recovery: A Guide to Groundwater Recharge Through Wells

Second Edition
R. David G. Pyne
This detailed guide explains the theory and design, construction, operation, and
methods for recharging aquifers through dual- maintenance of ASR systems, geochemistry
purpose wells (wells that are used for both and aquifer characteristics, economics, and
recharge and recovery). Aquifer storage recov- legal and regulatory issues.
ery (ASR) is an efficient and cost-effective tool Case studies of ASR systems in use
for water resources management, particularly in around the world provide insight into ASR
areas with severe water supply challenges. applications, construction, and operational
The book provides an introduction to ASR and issues. References, conversion factors, and
its history. Chapters then proceed through index are included. The book includes a CD
feasibility assessment, ASR applications, with engineering data.
Published by ASR Systems. Hardback, 608 pp. 2005. ISBN 0977433706.
awwa.org • 1.800.926.7337 97
WA S T E WAT E R A N D R E U S E
NEW
Essential Water and Wastewater Calculations for Engineers and Operators

You’ll find hundreds of water and wastewater and apply them to actual problems they
engineering calculation procedures ranging encounter in water and wastewater
from simple to complex. Each calculation engineering applications. Chapters cover fluid
provides easy-to-follow steps for solving fundamentals, steady flow in pipes, steady
and an example that demonstrates flow in open channels, flow measurement and
important concepts. control, pumping systems, water supply sys-
This approach allows engineers to study the tems, wastewater systems, and stormwater
basic calculations and principles involved systems. Unit-conversion tables are included.

NEW
Integrated Environmental Modeling: Pollutant
Transport, Fate, and Risk in the Environment
Anu Ramaswami, Jana B. Milford, Mitchell J. Small
This text provides information on the development of pollutant
transport and fate models in air, water, and soil, including
the impacts on the biosphere and human health.
Published by John Wiley and Sons, Inc. Hardback, 678 pp.
2005. ISBN 047135953X.
New edition
Water and Wastewater Membrane Treatment for Drinking Water and Reuse
Calculations Manual Applications: A Compendium of Peer-Reviewed Papers
Second Edition Edited by Dr. Kerry J. Howe NEW
Shun Dar Lin The use of membrane technologies for water

Solve any water and wastewater problem with treatment and reuse, including microfiltration,
this reference. With more than 900 pages, the ultrafiltration, nanofiltration, and reverse osmosis,
second edition provides chapters on streams is growing at a phenomenal rate. This new book
and rivers, lakes and reservoirs, groundwater, presents recent research and case study papers
fundamental and treatment plant hydraulics, published in the field of membrane technology
public water supply, and wastewater engineering. for water treatment and reuse. The papers were
published at the 2004 AWWA Annual Conference
All calculations have been reviewed and and Exposition, the 2004 Water Quality Technology
updated with step-by-step solution examples, Conference® and Exposition, and the 2005 AWWA
explanations, and water and wastewater rules Membrane Technology Conference and Exposition.
and regulations. This popular book is an Expert reviewers selected these papers as the
indispensable reference for civil and “best of the best” in membrane technology.
environmental engineers, water and
wastewater operators, and students. All areas of membrane technology and its use are covered in this book, from
pretreatment to operations, fouling, residuals disposal, reuse, regulations,
Published by McGraw-Hill. Softbound, and many other topics.
945 pp. 2007. ISBN 0071476245.

Standard Methods for the Examination of Water and Wastewater

21st Edition
This comprehensive reference provides more than 400 USEPA-approved methods for
testing water and wastewater. Each method describes and defines the water quality
parameter being tested, provides numbered test steps, gives lists of apparatus and
reagents needed, describes limitations and standard deviations, how to express
results, and all other information the laboratory worker needs.
Methods are provided for
n physical and aggregate properties
n aggregate organic constituents
n toxicity
n metals
n individual organic compounds

n microbial examination
n inorganic nonmetallic constituents
n radioactivity
n biological examination
Published by AWWA, American Public Health Association, and Water

Environment Federation. Hardback, 1,205 pp. 2005. ISBN 0875530478.
Standard Methods Online www.standardmethodsonline.org

Standard Methods for the Examination of Water and Wastewater is now “Forever Current.” All existing, revised, new,
and USEPA-approved methods are continually updated.
n Never again will you have to worry whether you are using the most up-to-date analytical procedures.
n Neveragain will you have to wait for the latest edition of Standard Methods for the Examination of Water and
Wastewater to be published.
n Never again will you have to worry about knowing which methods are “USEPA-approved.”
Two options are available:
1. Download by the section, paying a download fee per method/per use.
2. Subscribe to Standard Methods Online either as an individual or an institution.
“
‘‘The information flow—I couldn’t live without it. It’s also the personal
associations we’ve made. We’ve formed those associations through AWWA.
It’s been a critically important part of our lives.”
Rod Holme
Member since 1981
awwa.org • 1.800.926.7337 99
Water and Wastewater Treatment:

A Guide for the Nonengineering Professional
Joanne E. Drinan
Designed to cover the specific needs of basic function that each process provides to
non-engineers in the water and wastewater cleaning or disinfecting water, the equipment
industries—municipal managers, department and chemicals it uses, and where the process
administrators and assistants, utility cus- fits within the overall treatment system.
tomer service and public relations employ- The book also explains the hydrologic cycle,
ees, and equipment sales and marketing provides an overview of water and wastewater
professionals—this book describes potable utility management, and explains basic water
water and wastewater treatment processes regulations.
in a jargon-free way. The author explains the
Reinventing Water and Management Innovation in U.S. Basic Chemistry for Water
Wastewater Systems: Public Water and Wastewater and Wastewater Operators
Global Lessons for Improving Systems Darshan Singh Sarai
Water Management Paul Seidenstat, Michael Nadol, This handy desk reference for operators
Dean Kaplan, Simon Hakim covers measurements, elements, compounds;
Paul Seidenstat, David Haarmeyer,
equations; acids, bases, salts; solutions,
Simon Hakim Utilities have created many new programs,
colloids, coagulation; water, ionization
processes, and technologies to improve the
Here are practical solutions for making theory, gas laws; organic chemistry;
quality and efficiency of service delivery. This
drinking water more affordable and available, hardness, corrosion and its control;
book describes many of these management
as well as strategies for improving water and, disinfection.
innovations and provides concrete examples
sanitation to satisfy the demands of a
of successes (and some failures) from Published by AWWA. Softbound, 196 pp.
growing population. This book demonstrates
utilities across the country. 2005. ISBN 1583211489.
the potential success of privatizing water
delivery and wastewater treatment facilities. Published by John Wiley & Sons. Hardback, No. 20494
It provides examples of state-of-the-art 331 pp. 2005. ISBN 0471657441. Retail $63 l Member Price $42
techniques for achieving higher efficiencies No. 20598
in water infrastructure facilities through Retail/Member Price $130
reengineering, improved technologies, and
quality benchmarking.
Published by John Wiley & Sons. Hardback,
486 pp. 2002. ISBN 047106422X.

Basic Science Concepts

and Applications for Wastewater
Patrick L. Antonelli, Bill Craigo, Trevor Klar, Gary L. Taylor
This is a textbook of science principles and operational
calculations for wastewater treatment. Designed for either
classroom or individual study, chapters are organized into
four main sections—mathematics, hydraulics, chemistry, and
electricity. Each section covers basic principles of the topic,
as well as information specific to wastewater operations.
Test problems directly follow each calculation, equation,
and principle presented within a chapter. This way, the stu-
GIS Tools for Water, Wastewater, dent immediately applies the calculation or scientific prin-
and Stormwater Systems ciple to a relevant problem, promoting quick understanding
and providing a better learning experience.
U.M. Shamsi
This book presents practical, cost-effective
approaches for GIS integration, including
hardware, software, data conversion, and Student Workbook available for Basic Science Concepts
implementation. An excellent reference for and Applications for Wastewater
working professionals, this text is also suit-
able for use in the classroom. Each chapter
begins with learning objectives and ends with Wastewater Engineering: Treatment and Reuse
a summary and practice problems.
Published by ASCE Press. Softbound, 375 pp.
Fourth Edition
2002. ISBN 0784405735. Metcalf & Eddy, Inc.
No. 20502 l Retail/Member Price $47 The industry’s leading professional reference on
wastewater, this text provides the most current information
on all aspects of modern wastewater engineering, including
n r eclamation and reuse
n t heory and practice of treatment
n w astewater constituents and characteristics
n r egulations, health, and environmental issues
n p hysical and chemical unit operations and processes
n b iological nutrient removal
n w astewater disinfection
n t reatment plant planning, design, and operation
n p lant reliability, odor management, energy efficiency
n b iosolids management
Ideal for education, the book includes problems and discussion topics
for engineering students.
GIS Applications for Water, Wastewater, and Stormwater Systems
U.M. Shamsi
80 percent of the information needed to operate and manage for a wide variety of applications. This book covers GIS
water and wastewater systems is geographically referenced. applications for remote-sensing, global positioning system,
For this reason, geographic information systems (GIS) have mobile GIS, mapping, monitoring, modeling, maintenance,
quickly been adopted by water and wastewater professionals and security.
Published by CRC Press. Hardback, 413 pp. 2005. ISBN 0849320976. No. 20592 l Retail/Member Price $100
awwa.org • 1.800.926.7337 101

Wastewater Microbiology: A Handbook for Operators

Toni Glymph
Wastewater treatment is a microbiological process. Microorganisms, such as bacteria and
protozoa, do the actual breakdown and removal of nutrients and organic material in wastewater.
A wastewater treatment plant operator’s job is to control this biological process. That is
why wastewater operators need to understand basic microbiology, as well as the types of
microorganisms that are used in the treatment of sewage and how the microbes do their
job in the wastewater treatment process.
Chapters cover wastewater treatment system overview, general microscopy, bacteria,
protozoa, metazoans, filamentous bacteria, and microbiology and process control. Includes
glossary of terms and color photographs of microorganisms on CD-ROM.
Environmental Engineering
Fifth Edition
Joseph A. Salvato, Nelson L. Nemerow, and Franklin J. Agardy
This widely used text addresses environmental control in urban, suburban, and rural settings.
Chapters cover disease control, environmental impact, water supply and treatment, wastewater
treatment and disposal, solid waste management, air pollution, noise control, radiation, food
protection, recreational areas, housing, environmental emergencies and emergency preparedness,
and soil and groundwater remediation.
Published by John Wiley & Sons. Hardback, 1,544 pp. 2003. ISBN 0471418137.
Compilation of ASTM Standards Relating

to Wastewater and Stormwater 2006
If you work in the wastewater or stormwater fields, this custom
collection is just for you. 93 specially selected ASTM standards
cover culverts, storm drains, sewer pipes, joints, fittings,
manholes, materials, installation, and much more. This standards
collection is an unbeatable value: you get all 93 standards for just
$5.36 per standard, compared to $27 to $43 each if purchased
individually. The standards are placed in alphanumeric order so
you can flip right to any standard. All standards are bound into
a handy book that includes a table of contents and an index for
even more convenience. The content of these standards has not
been altered in any way, so you are assured that you are getting
Order Online
authentic ASTM International standards.
Published by AWWA and ASTM International. Softbound. 727 pp.
2006. ISBN 1583214488
No. 20565 l Retail/Member Price $499 @ awwa.org
or call 800.926.7337 fax 303.347.0804
NEW
Best Seller
Benchmarking Performance Indicators for
Water and Wastewater Utilities: Survey Data
and Analyses Report
Angela K. Lafferty and William C. Lauer
Benchmarking identifies your utility’s strengths and
areas for improvement compared to similar utilities
across the country. This report lets you compare your
water or wastewater utility in 22 key areas in water and
wastewater operations, organizational development, business management,
Benchmarking Performance and customer relations. Key areas are organized by five business areas:
Indicators for Water and 1. O rganizational 3. B usiness Operations Debt Ratio
Wastewater Utilities: DevelopmentOrganizational Best System Renewal/Replacement Rate
2006 Annual Survey Data Practices Index, Return on Assets
Employee Health and Safety Severity
and Analysis Report Rate, Training Hours Per Employee,
4. Water Operations
This annual AWWA survey collects and Drinking Water Compliance Rate
Customer Accounts Per Employee, Distribution System Water Loss
analyzes data in 22 key areas of water MGD Water Delivered Per Employee,
and wastewater utilities operations and Water Distribution System Integrity
MGD Wastewater Processed Per Operations and Maintenance
management. The analyzed data provide Employee
benchmarks to help improve efficiency and Cost Ratios
effectiveness. Using this information, utility 2. C ustomer Relations Planned Maintenance Ratio
managers can determine how their utility’s Customer Service Complaints and 5. Wastewater Operations Sewer
performance in key areas compares to Technical Quality Complaints Overflow Rate
other utilities. Disruptions of Water Service Collection System Integrity
Residential Cost of Water and/or Wastewater Treatment Effectiveness
Published by AWWA. Softcover, 81 pp. 2007. Sewer Service
ISBN 1583215069. Rate
Customer Service Cost Per Account Operations and Maintenance
No. 20621 Billing Accuracy Cost Ratios
Planned Maintenance Ratio

Comprehensive Water and Wastewater Treatment Plant

Hydraulics Handbook for Engineers and Operators
This comprehensive book covers both the practical and theoretical aspects of treatment plant
hydraulics. It brings together the principles of proper hydraulic design and characterization of
treatment facilities and presents them in an easily understood manner. With more than 100
solved problems, special emphasis is placed on the application of these principles. It is an
invaluable reference for the study and practice of treatment plant design.
awwa.org • 1.800.926.7337 103

AWWA Wastewater Operator Field Guide

Here is a fantastic time saver for wastewater system collection, pumps and motors, flow, wastewater
operators. AWWA Wastewater Operator Field Guide is treatment, biosolids, discharge and disinfection, and
packed with all the day-to-day information you need, abbreviations and acronyms. Specially designed for
in a compact, ready-to-use guide. Major sections in-the-field use, this compact (4¼” x 7¼”) book will
include math, conversion factors, chemistry, safety, pay for itself over and over in time you’ll save.

Comprehensive Sewer Collection Systems Analysis Handbook

for Engineers and Planners
John W. Nicklow, Paul F. Boulos, and Misgana K. Muleta
Plan, design, analyze, and operate sanitary, storm and combined sewer systems more efficiently
and effectively with the information in this handbook. Coverage includes hydraulics, loads, water
quality, system management, regulations and more. This book features in-depth examinations of
state-of-the-art sewer systems analysis and modeling techniques. Includes over 100 worked-out
example problems.
Published by MWH Soft, Inc. Hardback, 287 pp. 2004. ISBN 0974568910.
The Rothberg, Tamburini & Winsor Operations Tool Set—

Activated Sludge, Version 2004–05
Rothberg, Tamburini & Winsor, Inc. The software
n c alculates the sludge wasting required
Here is powerful operations software Y our AWWA Customer
for daily process control of activated sludge to maintain the desired sludge age;
n o ptimizes the return sludge flow rates
Service Staff
treatment systems. The software calculates
key operating parameters in an activated based on the settling characteristics
sludge plant so the operator can make adjust- of the sludge;
ments. It performs all of the calculations, n d etermines the effect of different solids
reducing a potential for calculating errors, detention times and return flow rates on
presents the data in user-friendly formats, and return sludge concentrations;
serves a record-keeping function. n d etermines metabolic condition
of microorganisms;
n p erforms a mass balance around the
clarifier and calculates the %TSS
and %BOD removal;
n c alculates surface overflow rate
and solids flux;
n graphically displays inventory of
solids in the secondary system;
n g enerates trend charts; Donyelle,
n calculates monthly minimums,
maximums, and averages;
n includes one year support from RTW, Inc.
Published by RTW. CD-ROM.


Utility Management NEW
and Customer Service

2007 AWWA Water Utility Min, Mid, and Max Salary Ranges for each
job are provided. Brief job descriptions
Compensation Survey are given for each position to allow you
RSM McGladrey, Inc. to compare like positions, even if you
This annual study, conducted by American use different titles.
Water Works Association of its member In addition to salary data, the survey
utilities, provides salary data for 45 provides insightful analysis. Salary
water and wastewater positions. Comparisons By Job compares average
The 2007 survey provides compensation salary changes from 2006 to 2007 for
data for 16,845 employees in 1,010 each job title. Projected and Actual Salary
organizations. The large number of Increases provide increase percentages for
utilities surveyed assures a high level executives, managers, supervisors, and non-
of data reliability. A list of this year’s supervisors for 2007 projected, 2007 actual,
participants is included in the report. and 2008 projected. A 10-year Perspective
shows a graphical representation of overall
Four pages of data are provided for each utility salaries since 1997.
job. Data is organized by AWWA Section,
Type of Ownership/Management, Population Published by AWWA. Softcover, 180 pp.
Size, Average Gallons Managed, and Total 2007. ISBN 1583215409.
NEW
Employment. This allows you to compare your No. 60104
utility’s salaries to those in similar utilities. Retail $443 l Member Price $295
Focus First on
water
entative at your
As a facility repres line of
likely the first
utility, you’re most quality of
customer. The
contact with the your utility’s
deliver affects
the service you customer servic
e
Excelle nt
reputation. ction and
customers’ satisfa ing its
increases your , elevat
utility’s image
Focus First on Service: The Voice and Face of Your Utility

enhances your And when
the community.
standing within your water
Service
feel good about

your customers board , other
likely that your
utility, it’s more other water
the press, and
public officials, view your
olders will also
service stakeh
e light.
utility in a positiv
erstand
Water utility customer service representatives need specific training in how

This informative,
yet easy-to-und as both
handbook serves
Focus First on
and user-friendly experience and a tool
g
a strategic trainin customer service.
Ser vice:
quality
for achieving teach and it
to deal with customer problems quickly and provide satisfactory solutions.

to guide and
Its purpose is s for practice
opportunitie
includes many
t.
and reinforcemen
This unique workbook covers all aspects of water utility customer service. The Voice and ility
Exercises give employees experience in handling a variety of common problems Face of Your Ut
and issues they will face on the job. Suitable for individual study or classroom use.
Published by AWWA. Softcover, 81 pp. 2007.
No. 20629 l Retail $74 l Member Price $49 Advocacy
Communicat
ions
Conferences
Training
Education and
Technology
CScience and
Sections
e
cy to improv
and advoca
information, the largest
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knowledge, . AWWA is
authoritative a and beyond public health, safety
AWWA is the North Americ advances
of water in world. AWWA water comm
unity.
and supply
the quality sionals in the of the entire st
of water profes full spectrum for the greate
organization efforts of the ds of water
by uniting the e better stewar
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ive streng Resource on
Through our
collect
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people and 2/22/2007
good of the
04/07-**
1P-1M-20629-
Crisis, Conflict and Cooperation: Working with the Media

20629 Cover6.i
ndd 1
When your utility is in a crisis or has bad news to report, the news media can be your best friend
or your worst enemy. This DVD brings great insight into how news organizations and reporters
think and work to bring news to viewers every day. Water utility managers, public information
officers, spokespersons, and media contacts will learn what kinds of information the media
wants and why, so you will be prepared when reporters start asking the hard questions.
awwa.org • 1.800.926.7337 105

UTILITY MANAGEMENT
NEW
2006 Water & Wastewater Rate Survey
trim
2006 Water and Wastewater Rate Survey
End User License
Water and
Single User: For each licensed use of the Software that you have purchased, only
2006
one person may access the Software at any given time.

Restrictions: You may not (a) disassemble, decompile, or otherwise derive source
code from the Software, (b) reverse engineer the Software, (c) modify or pre-
Water and
2006
pare derivative works of the Software, (d) copy the Software, except to make a
Wastewater Wastewater
single copy for archival purposes only, (e) rent or lease the Software, (f) use the
Software in an on-line system, (g) use the Software in any manner that infringes
on the intellectual property or other rights of another party, or (h) transfer the
Rate Survey
Software or any copy thereof to another party, unless you transfer all media and
Rate Survey
written materials in this package and retain no copies of the Software (including
prior versions of the Software) for your own use.
Limited Warranty and Limitation of Liability: For a period of 60 days from the
date the Software is acquired by you, AWWA warrants that the media upon
which the Software resides will be free of defects that prevent you from load-
ing the Software on your computer. AWWA’s sole obligation under this warranty
is to replace any defective media, provided that you have given AWWA notice
of the defect within such 60-day period. The Software is licensed to you on an
“AS IS” basis without any warranty of any nature. AWWA DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AWWA SHALL
NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF ANY KIND ARISING OUT OF OR
RESULTING FROM YOUR POSSESSION OR USE OF THE SOFTWARE (INCLUDING
DATA LOSS OR CORRUPTION), REGARDLESS OF WHETHER SUCH LIABILITY IS
BASED IN TORT, CONTRACT, OR OTHERWISE. IF THE FOREGOING LIMITATION IS
HELD TO BE UNENFORCEABLE, AWWA’S MAXIMUM LIABILITY TO YOU SHALL NOT co-produced by
EXCEED THE AMOUNT OF THE LICENSE FEES PAID BY YOU FOR THE SOFTWARE.
THE REMEDIES AVAILABLE TO YOU AGAINST AWWA UNDER THIS AGREEMENT
ARE EXCLUSIVE. SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION
OF IMPLIED WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO
YOU.
co-produced by
54001 CD broch.indd 1 trim 3/21/2007 2:50:37 PM
A Public Finance Primer for Public

Works Professionals: What You
Need to Know But Didn’t Know
This survey is the most useful and accu- Survey data are shown in a series of
rate water and wastewater utility rate easy-to-read spreadsheets perfect for
How to Ask
data available. Data are provided for your analysis and comparisons. Data are Lynda M. Dennis
230 water utilities and 164 wastewater organized by system size, so you can For the newly promoted public works or water
utilities from 49 states and the District quickly isolate utilities that are similar utility manager, this book gives a general
of Columbia. The survey includes utili- to your own. Color charts and graphs overview of the finance function at the local
ties that serve populations from 1,000 show rate structures, utility ownership, government level. The book offers to public
to 9,000,000, making this data useful service populations, billing methods, works professionals insight into the chal-
for any size utility— small, medium, or rate trends, and other relevant utility lenges and issues of local financial admin-
large. Data on all types of water and information. istration. Its purpose is to help public works
wastewater charges is compiled into Available in print or interactive CD-ROM. directors and managers understand basic
easy to use charts. CD-ROM version allows you to sort the local finance, to ultimately work better and
data for customized analysis. more efficiently with their local government
financial administrators.
Published by AWWA. Softbound. 96 pp. 2006. ISBN 1583214968.
Published by American Public Works
BOOK No. 54000 l Retail $143 l Member Price $95
Association. Softbound, 120 pp. 2004.
CD-ROM No. 54001 l Retail $395 l Member Price $295
The Business of Water: A Concise Overview of Challenges

NEW and Opportunities in the Water Market
Edited by Steve Maxwell
Drinking water utilities in the United States and around the world are facing significant challenges, from
replacing thousands of miles of worn-out pipelines, to replacing an unprecedented number of retiring workers,
to providing a growing population with a reliable supply of safe water.
This new book will help water and wastewater utility executives better understand and deal with these
challenges. The book is a compilation of articles from Journal AWWA that explore the myriad important
issues facing the water industry both now and in the future. The articles were selected by water industry
strategist Steve Maxwell, a consultant specializing in merger and acquisition advisory services and strategic
planning for the water and broader environmental industries.
Published by AWWA. Softcover, 2008. ISBN 1583215565.

utility management
Best Seller
Maintenance Management
for Water Utilities
Second Edition
James K. Jordan
Plan and manage a complete water utility maintenance
program for equipment and facilities. Author Jordan
systematically covers the primary components of
effective maintenance management: emergency repairs,
preventive maintenance, communications, budgeting,
inventory management, supervision, training, safety,
contract management, construction, and record keeping.
Published by AWWA. Hardback, 148 pp. 2000. ISBN 1583210725. Planning and Managing Reliable
Urban Water Systems
The Changing Water Utility: Robert J. Harberg
Creative Approaches to Effectiveness and Efficiency Maintaining a reliable water supply is no
simple task in today’s urban areas. This
Garrett P. Westerhoff, Diana Gale, Paul D. Reiter, handbook explains exactly what you need to
Scott A. Haskins, Jerome B. Gilbert ensure that your water system will continue
This book will give you a new depth of understanding to deliver the quality and quantity of water
about the changes being wrought in the water supply that your consumers demand. Sections show
business, from customer expectations to privatization. you how to express reliability goals quan-
You get specific management practices and strategies titatively, prevent a water shortage during
that put you on the cutting edge of management and drought conditions, address quality-of-life
help you achieve both efficiency and effectiveness in water demands, include public involvement in
your utility. your decision-making process, and quantify
consumer demand and willingness to pay.
Published by AWWA. Hardback, 528 pp. 1998.
ISBN 0898679443. Published by AWWA. Hardback, 237 pp.
No. 20424 l Retail $133 l Member Price $89 1997. ISBN 0898679095.
No. 20412
Navigating Rough Waters: Ethical Issues in the Water Industry

Edited by Cheryl K. Davis and Dr. Robert E. McGinn
Utility managers get an array of practical tools to help them clarify ethical judgments
and make sense of the ethical dimension of contentious water-related issues. In a host
of arenas—from water quality and water rights to employee health and safety—there is no
one right answer. Sometimes an issue has so many faces that it is hard to determine the
real question. It’s the importance of water, the lifeblood of the universe, which makes it a
subject of not only technical but also ethical concern and makes our dilemmas worthy of
discussion.
awwa.org • 1.800.926.7337 107

UTILITY MANAGEMENT
Water Rates, Fees, and the Legal Environment

C. (Kees) W. Corssmit
Legal challenges to water rates, fees, and charges can present time-consuming and expensive
problems for a municipal water supplier. Much better if the supplier can avoid lawsuits, of
course. This handbook is specially written to help the water utility avoid legal proceedings, or,
in the event of a legal challenge, advise the utility on how to respond and defend itself. The
handbook provides a comprehensive review of pertinent water rate case law, the organization
of the judicial system, key legal concepts encountered in water-rate making that will help the
utility avoid litigation, suggested litigation team member selection, successful litigation
strategies, and alternative dispute resolution. Includes case studies.
Water Conservation-Oriented
Rates:
Young-Doo Wang, William James Smith, Jr.,
John Byrne
Water conservation-oriented rates are an effective tool
for reducing water use in cities that are faced with
drought. This report discusses the most common types
of water conservation-oriented rates, including drought
demand rates, excess use rates or excess surcharges,
inclining block rates, and seasonal rates. The book
explores implementation issues,
economic issues for the utility and the consumer (espe-
cially low-income consumers),
advantages and disadvantages, for which customer groups or situations each rate
type is suitable, and real-world utility experiences with these types of rates.
Reinventing Water and Published by AWWA. Softbound, 145 pp. 2004. ISBN 1583213279.
Wastewater Systems: Global No. 20562 l Retail $65 l Member Price $95
Lessons for Improving Water
Management Best Seller
Paul Seidenstat, David Haarmeyer, The Evolving Water Utility: Pathways
Simon Hakim to Higher Performance
Here are practical solutions for making
drinking water more affordable and Garrett P. Westerhoff, Diana Gale, Jerome B. Gilbert,
available, as well as strategies for Scott A. Haskins, Paul D. Reiter
improving water sanitation to satisfy the Water utilities face increasing pressures to improve
demands of a growing population. This performance and efficiency, while cutting costs and
book demonstrates the potential success meeting customer and regulatory demands. This book
of privatizing water delivery and wastewater synthesizes the experience gained by water utilities in
treatment facilities. It provides examples of dealing with these pressures. These experiences and
state-of-the-art techniques for achieving insights provide methods, or pathways, that your utility
higher efficiencies in water infrastructure can adopt in response to demands for continual improve-
facilities through reengineering, improved ment. Even with limited resources, water utilities can
technologies, and quality benchmarking. forge pathways to higher performance—this book shows
Published by John Wiley & Sons. Hardback, you how.
486 pp. 2002. ISBN 047106422X. Published by AWWA. Hardback, 441 pp. 2003. ISBN 1583212396.

NEW utility management
Best Seller
Benchmarking
Performance Indicators
for Water and
Wastewater Utilities:
Survey Data and
Analyses Report
Benchmarking Performance Indicators Angela K. Lafferty
and William C. Lauer
for Water and Wastewater Utilities:
Benchmarking identi-
2006 Annual Survey Data and Analysis Report fies your utility’s strengths and areas for
This annual AWWA survey collects and analyzes data in 22 improvement compared to similar utilities across the country. This
key areas of water and wastewater utilities operations and report lets you compare your water or wastewater utility in 22 key
management. The analyzed data provide benchmarks to help areas in water and wastewater operations, organizational development,
improve efficiency and effectiveness. Using this information, business management, and customer relations. The 22 indicators are
utility managers can determine how their utility’s performance organized by five business areas:
in key areas compares to other utilities.
1. O rganizational Development
Published by AWWA. Softcover, 81 pp. 2007. Organizational Best Practices Index
ISBN 1583215069. Employee Health and Safety Severity Rate, Training Hours Per
No. 20621 l Retail $295 l Member Price $195 Employee, Customer Accounts Per Employee, MGD Water Delivered
Per Employee, MGD Wastewater Processed Per Employee
2. C ustomer Relations
Customer Service Complaints and Technical Quality Complaints
Disruptions of Water Service
Residential Cost of Water and/or Sewer Service
Customer Service Cost Per Account
Billing Accuracy
3. B usiness Operations
Debt Ratio
System Renewal/Replacement Rate
Return on Assets
4. Water Operations
Thinking Outside the Bill: Drinking Water Compliance Rate
A Utility Manager’s Guide to Assisting Distribution System Water Loss
Water Distribution System Integrity
Low-Income Water Customers Operations and Maintenance Cost Ratios
Water costs generally are rising faster than both inflation Planned Maintenance Ratio
and income for low-income households. Water utilities 5. Wastewater Operations
needing to raise their rates will find this guide helpful in Sewer Overflow Rate
keeping water affordable for low-income customers. This Collection System Integrity
report provides tools to determine if an affordability Wastewater Treatment Effectiveness Rate
problem exists in your community, describes affordability Operations and Maintenance Cost Ratios
programs, and offers steps to take immediately to help Planned Maintenance Ratio
your low-income customers.
ISBN 1583213597.
awwa.org • 1.800.926.7337 109

UTILITY MANAGEMENT
Avoiding Rate Shock:

Making the Case for Water Rates
For most water utilities facing a rate increase, the biggest problem is gaining
public support. This new report will help water utility rate makers build
support from the public for a water rate increase by using a well-planned,
comprehensive, public communications effort.
This report explains how to
communicate the benefits of increased investment in drinking
water infrastructure;
evaluate rate structures and special fees, revised customer
classifications, alternative billing periods, and other practices
that may be acceptable to ratepayers and achieve your revenue goals
use an 8-step sequence for rate planning that will optimize the chance
of success in getting a rate increase approved
Avoiding Rate Shock: Making the Case for Water

Rates includes case studies of a dozen utilities “Avoiding Rate Shock: Making the Case for Water
across the US. You’ll learn how they achieved their Rates is a breakthrough event for the cause of sus-
rate increases and about the key lessons they tainable infrastructure financing because it highlights
learned in the process. The report includes sample the role of strategic communications planning in the
brochures, fact sheets, newsletters, and presentations cause of full-cost pricing, especially in the political
that will help you create a comprehensive public environment in which public systems must operate.
communications program.
I found the publication to be a wise and informative
Published by AWWA. Softbound, 136 pp. 2004. document, which should be mandatory reading for all
ISBN 1583213341. water system managers.”
No. 20570 l Retail $95 l Member Price $65 G. Tracy Mehan, III
Principal, The Cadmus Group, Inc.
Balancing Collections Management Innovation in U.S. Public Water

Performance and Service and Wastewater Systems
Ratings: Assessing the
Paul Seidenstat, Michael Nadol, Dean Kaplan, Simon Hakim
Impact of Policies at Utilities have created many new programs, processes, and
Municipal and Cooperative technologies to improve the quality and efficiency of service
Utilities delivery. This book describes
many of these management
Steven E. Seger
innovations and provides
Fiscal health and customer satisfac- concrete examples of
tion are the dominant performance successes (and some
indicators for public utility companies. failures) from utilities
However, customers view some fiscal policies that may be positive for across the country.
a utility’s fiscal health, such as securing deposits, as negative. This
Published by John Wiley
book provides guidance for utility managers and local government
& Sons. Hardback,
officials who must balance performance in these two critical areas.
331 pp. 2005.
It describes the impacts of credit and collections policies on revenues
ISBN 0471657441.
and customer satisfaction ratings at not-for-profit utilities. You’ll find
much helpful information for formulating utility policies that will No. 20598
maximize both revenue and customer satisfaction. Retail/Member Price $130

utility management
Water Utility Accounting

Third Edition
Guide your utility to financial success with
this AWWA classic. The book describes
major utility financial management
activities—finance, audit, information
systems, and accounting practices.
Accounting cycle information is presented
in five parts—from general descriptions
and budgeting and recording procedures to
implementation, management, reporting,
and related activities, including audits.
Numerous examples of sound accounting
Rural Water Management
principles and procedures are included. For small town managers and public officials
(as well as water system operators), this DVD
provides an excellent overview of water system
No. 10007A l Retail $74 l Member Price $49 management. It discusses the roles and
responsibilities of water operators and town
managers in the operation and maintenance
WATER:\STATS 1999 Financial of the water system in three major areas:
and Revenue Survey technical capacity, managerial capacity, and
financial capacity. Town managers will learn
Here is the most complete database available of US and about the layout and operation of a typical water
Canadian drinking water utility financial and revenue system, as well as the importance of hiring and
statistics. Compare utility costs and revenues in 22 training certified operators to run it.
categories, such as income, expenses, demand
management programs, water loss, rate structures, The DVD covers the five-step planning process
and customer demographics. for rural water system management:
Published by AWWA. CD-ROM, 1999. ISBN 158321156X. 1. Assessment of strengths and weaknesses
No. 53006 l Retail $295 l Member Price $195 of the system
2. Short- and long-term goals
3. Emergencies and natural disaster planning
WATER:\STATS 2002 Distribution Survey
4. Cross-contamination prevention planning
This database provides a wealth of data on water
distribution systems of North American drinking water 5. Enforcement of existing ordinances and
utilities. The survey includes utility data on pipe support of operators
materials, valves, fire hydrants, finished water storage Produced by Nebraska Health and Human
facilities, corrosion control, pumping capacity, meter- Services System and The League of
ing, customer service lines, water auditing, leakage Municipalities. DVD, 21 minutes.
management, and infrastructure needs. No. 64302
Published by AWWA. CD-ROM, 2002. ISBN 158321306. Retail $75 l Member Price $50
Water:\Stats Water Utility Database, 1996 Survey Complete Set

Water:\Stats provides statistical data on all aspects of water supply for over 1,000 North American utilities:
water production, population served, total capital expenditures, pretreatment, number of wells, water rates
and charges, revenue, meter reading and billing methods, payment methods, operation and maintenance
expenses, outsourced services, water quality, treatment practices, types and miles of pipe, number of main
breaks, water storage, and more. Access database.
Produced by AWWA, CD-ROM, 2000.
No. 53003 ● Retail $295 ● Member Price $195
awwa.org • 1.800.926.7337 111

UTILITY MANAGEMENT
AW WA e
Customer Service for Water Utilities E x tr a-Valu
DV D
Five programs on one DVD!
This DVD will train and motivate your utility employees to provide excellent
customer service—on the phone, in person, or in the field. This extra-value DVD contains five parts.
Produced by AWWA. DVD. 80 minutes.
Part 1. Customer Service for Water Utilities
Created expressly for water utilities, this program is ideal training
for all employees who have contact with the public. Employees
learn important service tips, strategies, and techniques via
real-world scenarios.
15 minutes.
Part 2. A Team Effort

Use a team approach to create empowered employees who take
responsibility and actively seek solutions to customer service
challenges. In this program, viewers discover how to create a
knowledgeable customer service team that will effectively promote
and enhance teamwork and improve your utility’s level of service.
13 minutes.
Part 3. Internal Customer Service

Utilities today understand the need to improve working relationships
among utility co-workers. This practical program will help employees
create a company culture that encourages everyone to do their best
and enjoy their work more.
18 minutes.
Part 4. Working With Difficult Customers

Do these customer types sound familiar?
n The concerned customer
n The delinquent/disconnected customer
n The irate or abusive customer
Use the information and concrete communication
strategies contained in this essential program to turn
a potentially negative exchange into a positive outcome.
20 minutes.
Part 5. Strategies for Field Representatives

This program presents information and strategies for field
representatives who play a vital role in utility customer service
plans. Find out the most important ways crews can represent
utilities in the field and how they can communicate effectively
with customers.
13 minutes.

utility management
New Horizons: The New Workplace

Say hello to the new workplace. New Horizons: The New Workplace. This DVD
takes you into the changes and challenges facing water utility HR departments
across North America. Utility CEOs, Human Resource Directors, regulators, and
professionals of different ages, races, and genders each bring their own
perspectives on workplace issues. These people talk openly about what water
utilities must do to stay competitive and attract top people. They discuss the
issues that will affect the future of the entire water supply industry:
n The move toward public/private partnerships of municipal water supply
and whether it puts public health protection at risk
n How the changing demographics of the workplace will affect utility
operation and management
n How technology is changing the skills that new employees bring to the job
and how that affects utility operations
Imagine having additional

60,000 staff members to help you research,
analyze, solve problems,
and improve processes.
Join AWWA today
and get what you need to succeed.
On the Job: Customer Service

This DVD looks at what it takes to deliver
outstanding customer service every day at your
water utility, including
n t he evolving role of today’s water utility
customer service representative
n t he customer service workstation
and ergonomics
n handling billing problems and complaints
n addressing water quality calls
n dealing with questions you can’t answer
n working with difficult customers
Produced by AWWA. DVD, 11 minutes. Order Online

@ awwa.org or call 800.926.7337
fax 303.347.0804
awwa.org • 1.800.926.7337 113

Utility Security
Water Supply Systems Security
Larry W. Mays
Mays presents state-of-the-art security
methodologies for protecting water supply
infrastructure from intentional attack. This
comprehensive book discusses types of
threats, vulnerability assessments, reliability
assessments, risk mitigation, surveillance
hardware, devices for early detection of
contamination, redundancy, IT and SCADA
security, optimal placement of isolation New Horizons:
valves and remote monitoring systems,
and many other pertinent topics of water
Critical Infrastructure
system security. Protection
Published by McGraw-Hill. Hardback, 492 pp. 2004. ISBN 0071425314. Water utility structures have long been
No. 20568 l Retail/Member Price $131 targets of vandalism. Now, utilities must
guard against terrorism, as well. How safe
is your water supply infrastructure from
Infrastructure Security a deliberate act of aggression?
Planning in an Unstable World: Water supply infrastructure vulnerability,
emergency response plans, and threats
A Public Officials’ Guide such as physical damage, bioterrorism,
Aden Hogan and Jon DeBoer chemical contamination, cyber-attack,
The focus of this book is on security planning for and other intentional acts of destruction
city infrastructure. It is written for anyone who are covered in this important program.
may become involved in infrastructure security Produced by AWWA. DVD, 30 minutes.
planning, such as city managers, senior
No. 64226
department managers and their security staff,
and city council members. The authors discuss
crisis management, emergency preparedness,
disaster planning, and emergency response, as well as the
relationships and connections among these areas. The security planning principles
and checklists are useful for all city infrastructure—water, sewer, gas, telephone,
and electric.
Water Treatment Plant Chemical Protection and Security

Chemical supplies are attractive targets because of their vulnerability and
potential for harm. This DVD reviews spill response measures, security
equipment, barriers, transportation, storage, and cyber-terrorism against
computerized chemical feed systems.

UTILITY SECURITY
AW WA e
E x t r a -V a l u Buy the DVD, get the book free.
Set Order Item No. 64247 Retail $185 Member Price $125
Water System Security: A DVD Field Guide

This DVD illustrates the topics covered in the book Water System
Security: A Field Guide, covering emergency preparedness plans,
vulnerability assessments, risk mitigation for critical components,
emergency response and recovery, and crisis communications.
Includes book Water System Security: A Field Guide.
Water System Security: A Field Guide

This book emphasizes measures any size water utility
can take for better security against man-made threats.
It covers emergency preparedness plans, vulnerability
assessments, mitigation measures for critical components,
emergency response and recovery, and crisis communica-
tions. Includes forms.
Produced by AWWA. Softbound, 80 pp. 2002.
ISBN 1583211934.
Source Water Security and Protection

How can water suppliers secure remote source waters from unwanted
intrusion or intentional contamination? The DVD covers what you need
to know, including detection tools, response procedures to infiltration,
and how to get the public involved.
Utility Perimeter Security

Here’s how to ensure that you have taken every reasonable
measure to protect your utility from intrusion. This DVD covers
fencing, signage, landscaping, locks, electronic surveillance,
and ID procedures.
awwa.org • 1.800.926.7337 115

UTILITY SECURITY
Water System Security: Biological Threat and Mitigation

Telly Award Winner
Security experts warn that terrorists who possess dangerous biological agents consider
water supplies as potential targets. Water providers need an understanding of bioter-
rorism issues so they can communicate effectively with local officials and emergency
providers in a collaborative effort to protect water supplies and the community.
This DVD covers
n t ypes of biological agents that terrorists might use
n r isks of these agents to water supplies and human health
n w hether ordinary water treatment will remove or destroy the agents
n p reventive measures and response strategies

Water System Security: First Responders

Aurora Award Platinum Best of Show
A crisis is no time for your water utility with each other, using the crisis man-
to discover that your local first response agement structure set out under the
teams—police, fire, HAZMAT, etc.—are National Incident Management System.
poorly coordinated. In a water system
Enacted by the US Department of
emergency a failure of first responders
Homeland Security on March 1, 2004, Produced by AWWA. DVD, 25 minutes.
to work together can lead to a failure to
the National Incident Management No. 64270 l Retail $295 l Member Price $195
resolve the crisis. This DVD describes
System provides standardized protocols
how first responders to a water emer-
and procedures to coordinate the efforts
gency—water utility personnel, police,
of water systems and first responders
fire, etc.—communicate and coordinate
during emergencies.
Water System Security:

SCADA and Cyber
Protection
This DVD provides an overview of
computer security for water and
wastewater utilities. A cyber-
space assault could disable a
municipal water supply without anyone physically touching any part of the system,
Water System Security: or it could interfere with a water utility’s ability to recover from a physical attack
Distribution System Protection on the infrastructure. The DVD discusses such important questions as
This DVD will help utilities protect distribution system n Why attack water-system computers?
structures from intentional damage. Coverage includes: n What can be done to protect computers?
n E
mergency response plan, vulnerability n What are the threats and who threatens system computers?
assessments, public awareness campaigns n How can a computer system be breached?
n F encing, signage, locks, lighting, cameras, n What are response procedures to an incident?
alarms, security personnel
n Who provides security information?
n W ater quality sampling and testing protocols,
redundant systems Produced by AWWA. DVD, 17 minutes.
Produced by AWWA. DVD, 15 minutes. No. 64271 l Retail $295 l Member Price $195

AWWA Conference Proceedings
2007 AWWA/WEF
MEMBRANE
Joint Management Conference™
TECHNOLOGY CONFERENCE
& EXPOSITION
PROCEEDINGS
February 25-28, 2007
Portland, Oregon
March 18−21,
March 2007
18–21, 2007 Tampa, Florida
Tampa Convention Center
Tampa, Florida
PROCEEDINGS
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ater Works Associat Sections
services. SIGN UP TODAY!
www.awwa.org/conferences/membrane
2007 AWWA/WEF Joint 2007 AWWA Customer Service

2007 AWWA Membrane
Advocacy
Communications
Conferences
Management Conference and Information Management

C Education and Training
Sections
Proceedings Technology Conference Technology Conference

Proceedings of the 2007 AWWA/WEF Joint Proceedings and Exposition Proceedings

Management Conference held February Proceedings of the 2007 AWWA Membrane
Proceedings of the 2007 AWWA Customer
25-28, 2007, in Portland, Oregon. This Technology Conference and Exposition
Service and Information Management
specialty conference, cosponsored by held March 18-21, 2007, in Tampa,
Conference held March 4-7, 2007, in Austin,
American Water Works Association and Water Florida. This specialty conference gives
Texas. This specialty conference provides
Environment Federation, provides water and water treatment membrane manufacturers
a forum for water and wastewater managers
wastewater utility managers and management an opportunity to share information with
and customer service specialists to exchange
consultants an opportunity to discuss all the and display the latest technology to
techniques and ideas and to discuss issues
important issues related to water and waste- membrane users.
related to information management
water rates, asset management, finance, technologies and customer service. Published by AWWA. CD-ROM, 2007.
workforce issues, public relations, training, ISBN 1583214933.
and other utility management topics. Published by AWWA. CD-ROM, 2007.
ISBN 1583214941. No. 20636
Published by AWWA. CD-ROM, 2007. Retail $135 l Member Price $90
No. 20635
ISBN 1583214925.
No. 20634
Your AWWA Warehouse Staff
Paul, Chris, Dario,

Senior Warehouse Clerk Warehouse Manager Warehouse Clerk
awwa.org • 1.800.926.7337 117

AW WA CONFERENCE PROCEEDINGS 5
4 63/64
11/16
The largest water quality conference in North America
AWWA WATER QUALITY

TECHNOLOGY
2007 CONFERENCE ® & EXPOSITION
November 4–8, 2007
DSS
Charlotte, North Carolina
PROCEEDINGS
“Fast Tracks to Water Quality”
March 2-3, 2007
5 1/8 5 1/8 6 1/2 Reno, Nevada
07 www.awwa.org
www.awwarf.org
PROCEEDINGS
AWWA 2007 Research Symposium
Distribution Systems:
The
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11/16
2007 AWWA Water Quality 2007 AWWA Distribution Systems

9 63/64 2007 AWWA Research Symposium
Technology Conference® and Symposium Proceedings Proceedings—Distribution
Exposition Proceedings Proceedings of the 2007 AWWA Distribution Systems: The Next Frontier
Proceedings of the 2007 Water Quality Systems Symposium (DSS07) held September Proceedings of the 2007 AWWA Research
Technology Conference® and Exposition held 23-26, 2007, in Cleveland, Ohio. Water Symposium that took place March 2-3, 2007,
in Charlotte, North Carolina, on November distribution, operations, and engineering in Reno, Nevada. The 2007 symposium
4-8, 2007. Water quality professionals from professionals gather at this annual specialty focused on water distribution. Topics
around the globe meet at this, AWWA’s conference to discuss water infrastructure presented include distribution system
largest annual specialty conference. Topics and treatment plant issues, as well as microbiology, asset management, corrosion
presented at this year’s conference offered view the latest pipes valves, pumps, control, chlorine and chloramines, DBPs,
attendees the latest research findings, and other distribution equipment in the disinfection residuals, distribution system
regulatory issues, and technological large exposition. modeling, leakage management, premise
advances for producing and delivering safe Published by AWWA. CD-ROM, 2007. plumbing, and more.
drinking water to consumers. ISBN 1583215468. Published by AWWA. CD-ROM, 2007.
Published by AWWA. CD-ROM, 2007. No. 20637 ISBN 158321495X
ISBN 1583215476. Retail $135 l Member Price $90 No. 20638
No. 20639 Retail $135 l Member Price $90
2007 AWWA Annual Conference

and Exposition Proceedings
Proceedings of the 2007 AWWA Annual
Conference and Exposition held
June 24 - 28, 2007, in Toronto, Ontario,
Canada. This CD-ROM contains hundreds
of technical papers that cover all aspects
of water quality, treatment, resources,
conservation, distribution, engineering,
operations, and utility management. The
AWWA Annual Conference and Exposition is
the world’s largest conference and exposition
dedicated to the treatment and adequate
supply of safe drinking water.
Published by AWWA. CD-ROM, 2007.
ISBN 1583215387
No. 20640

Consumer and Youth Education
AWWA Consumer Education Bill Stuffers Are Economical and Educational
Economical, colorful, and informative AWWA bill stuffers are an easy additional 1,000. Imprinting is free with 50,000 or more of the same
way to keep your customers “in the know” about water conservation, bill stuffer. Specify printing instructions on the order form under
emergency preparedness, water quality, and other important topics. “Special Instructions.” Allow 4 to 8 weeks for delivery.
Professionally written and illustrated, most are sized to fit in small, Free samples: Call AWWA Customer Service at 1.800.926.7337 or
bill-sized envelopes. They are great for school handouts and utility 303.794.7711 for free samples of any AWWA bill stuffers.
lobby displays, too. Quantity discounts: Prices shown are for quantities of 30 to 1,000
Imprinting: Personalize your bill stuffers with your utility’s name, (minimum order 30). Discounts are given for quantities over 1,000.
address, phone number, and Web site address. The cost to imprint is Call AWWA Customer Service at 1.800.926.7337 or 303.794.7711 to
$65 for the first 1,000 of the same bill stuffer and $29 for each order quantities over 1,000.
NEW Take it from the Tap

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me nuts! other endangered species. Each animal dispenses water wisdom,
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Be a Leaky
Water Faucets No. 70143 l Retail $0.43 l Member Price $0.31
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Safe Drinking Water: Common Questions About Safeguarding Our Drinking

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emergencies. Requires #10 “What is the black stain secure our water supplies.
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5VSOPGGUIFXBUFSBGUFSZPVXFU
Nine in the bathroom,

ZPVSUPPUICSVTI5IFSF
PGXBUFS JTOPOFFEUPLFFQXBUFS
If all consumers used these
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No. 70006
six in the kitchen and UBOL5PDVUEPXOPOXBUFSXBTUF QVU XFUZPVSCSVTIBOEàMMBHMBTT
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five easy ways to save water,
BOJODIPSUXPPGTBOEPSQFCCMFTJOTJEF
Retail $0.77

FBDIPGUXPQMBTUJDCPUUMFTUPXFJHIUIFN
laundry, and ten out-
3JOTFZPVSSB[PSJOUIF
EPXO'JMMUIFNXJUIXBUFSBOEQVUUIFNJO TJOL'JMMUIFCPUUPNPGUIFTJOLXJUIBGFX
they would cut water
ZPVSUPJMFUUBOL TBGFMZBXBZGSPNPQFSBUJOH JODIFTPGXBSNXBUFS5IJTSJOTFTZPVSCMBEF
Member Price $0.55
side—25 things everyone NFDIBOJTNT*OBOBWFSBHFIPNF UIF
CPUUMFTNBZEJTQMBDFBOETBWFUFOPS
KVTUBTXFMMBTSVOOJOHXBUFSBOEGBSMFTT
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consumption by 25%.
NPSFHBMMPOTPGXBUFSBEBZ
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can do to prevent water
$IFDLGBVDFUTBOEQJQFTGPS
5BLFTIPSUFSTIPXFST MFBLT&WFOUIFTNBMMFTUESJQGSPNBXPSO
waste.
©2004 American Water Works Association
Catalog No. 70013
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No. 70014
àWFUPUFOHBMMPOTFWFSZ -BSHFSMFBLTXBTUFIVOESFET 7AYS
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Printed on Recycled Paper

TO
No. 70013 XPANELCINDD
Retail $0.43 #ONSERVE
0-
Retail $0.43 l Member Price 0.31 Member Price $0.31 7ATER
awwa.org • 1.800.926.7337 119

C O N S U M E R A N D YO U T H E D U CAT I O N
Bill Stuffers
55 Facts, Figures, and Follies Surprise!
of Water Don’t Let Cold
Conservation Weather Catch
This bill stuffer You Unprepared
opens to 9" × 23" Consumers learn five
to give readers 55 ways to keep pipes
ways they can use
Backflow Prevention water more efficiently.
from freezing and
Teach customers the dangers of what to do if their
Requires #10 envelope. pipes burst.
cross-connections and backflow and
how to prevent them in their homes. No. 70077
No. 70072
Retail $0.77
No. 70020 Retail $0.43
Member Price $0.55
Retail $0.43 l Member Price $0.31 Member Price $0.31
Get Your
Hands Dirty
It’s a Natural Teach consumers
Ten colorful pages about soil improve-
on planning a water- ment, a key element
conserving home in water-conserving
landscape. landscapes.
Animal Stickers No. 70059 No. 70078

Retail $0.70 Retail $0.43
These stickers show a veritable zoo of bears,
Member Price $0.50 Member
otters, tigers, hippos and more. Each has a
conservation message like, “You OTTER save
Price $0.31
water!” Requires #10 envelope.
No. 70015 Landscaping
Retail $0.43 l Member Price $0.31 to Save Water

Ten colorful pages
Lead and Your Drinking Water that explain the seven
principles of the
If your customers are
Xeriscape TM concept
concerned about lead,
that promote
give them a basic
attractive landscapes,
understanding of
the issue of lead
H2O Makes Everything Go! conserve water, and
Consumers can test their knowledge protect the environ-
in their drinking water.
about water on planet Earth with this fun ment. Requires #10
Requires #10
bill stuffer. envelope.
envelope.
No. 70139 No. 70071 No. 70007
Retail $0.77 Retail $0.43 l Member Price $0.31 Retail $0.43
Member Member Price $0.31
Price $0.55

Bill Stuffers
25 Facts A Consumer’s Household Guide
About Water Guide to Water to Water
This bill stuffer pro- Conservation: Conservation
vides water facts and
offers suggestions on
The Outside What are the best
ways to save water in
how consumers can Story the home? Give your
get involved in local Eight ways to customers the answer
water issues. conserve water and help them save
No. 70101 in landscapes. money, too. Requires
Retail $0.43 No. 70114 #10 envelope.
Member Retail $0.43
Member No. 70137
Price $0.31 Retail $0.43
Price $0.31
Member
Price $0.31
Disaster
Let’s Learn Preparedness:
About the Storing Your AWWA
Water Cycle Water for Customer Service Staff
A great way to teach
everyone about the Emergencies
Earth’s hydrologic Consumers learn
cycle. how much water to
store, what storage
No. 70112 containers to use,
Retail $0.43 how long water will
Member keep, and what a
Price $0.31 boil-water order is.
A Consumer’s Guide to Water No. 70121

Retail $0.43
Conservation: Member
The Inside Story Price $0.31
Eight ways to Preventing Floods and Leaks
reduce water
waste inside in Your Home
Jeff,
the home. Some leaks are Association Services Manager
obvious (drip,
No. 70113
drip), while
Retail $0.43
Member
Price $0.31
others are
silent and
subtle. This bill
Order Online
stuffer will help @ awwa.org
your customers
become Leak or call 800.926.7337
Detectives.
No. 70131 fax 303.347.0804
Retail $0.43
Member
Price $0.31
awwa.org • 1.800.926.7337 121

Increase your odds Be a winner by sharing Roll the career dice
by staying on top. your experience. in your favor.
The more you know, the more Receive professional recognition— AWWA members are fully connected
valuable you are as a professional. get noticed! to the professional world of water.
 Attend conferences, seminars,  Present papers at local  Enhance your water relationships
and training events and international conferences locally and internationally
 Stay up-to-date on water news  Write and submit articles  Continue career-enhancing training
and information for AWWA periodicals  Discover job opportunities
 Have extensive resources  Stay involved by serving
at your fingertips on a committee
To renew online, visit www.awwa.org/membership, or call 800.926.7337/303.794.7711.
Advocacy
Communications
Conferences
Sections

NEW C O N S U M E R A N D YO U T H E D U CAT I O N
How Water Works Posters

Illustrated Processes, Equipment, and Technology
First appearing in AWWA’s monthly periodical Opflow, our “How Water Works” illustrations have generated many reprint requests from
members. Now they are available as display-size posters. Printed on high-quality poster paper, they are perfect for water utility display and
school or consumer use, too.
Residential Water Use: How Water Works:

An Inside Look An Interactive Tour
This poster illustrates the basic parts Take an interactive tour
of a home plumbing system. Size 36 in. X 24 in. of How Water Works. This
No. 70142 CD-based animation of the
Retail $7.95 l Member Price $5.95 popular How Water Works
illustrations from Opflow
How Water W provides active links that
orks take you through the
Residential
Water Use:
An Inside Loo
k
processes, equipment, and technology of a typical water supply and
N wastewater treatment system. Load the animation on your utility’s
orth American
households use
(552,670 liters) approximately
146,00
used indoors andof water annually. Of this amount 0 gal
largest percent the remaining 58 percent , 42 percent
age of indoor water is used outdoor is typically
person/day (76 s. By far the
L/person/day). use is for toilet flushing—
Web site as an educational tool!

about 20 gal/
1. Distribution
pipes carry treated
distribute it to
neighborhoods water from the central transmi
the water system. for use in building ssion mains and
Pipes in residen s
diameter. tial areas shouldand at fire hydrants through
be at least 6 in. out
2. Service lines (150 mm) in
carry
single-family homeswater from the utility’s pipes
The CD takes the user from the source, through the treatment works,
are served with to a consumer’s
3. A shutoff a ¾-in. (18 mm) home. Average
valve, or service pipe.
repairs or nonpaymcurb stop, is used for turning
ent of a water off water from
4. Water meters bill. the service line
calculate how for
should be located much water is
used.
in warmer climate as close as possible to where In cold climates, indoor meters
into the distribution system, out the taps, back down the drain,
s are often located the pipe enters
5. A tap on the on an outside the
side wall or in a lawn home. Meters
also tap into the of the house allows for access pit.
systems. service line after to water outside
the meter to access . Many
6. Backflow-prev water for lawn residences
watering
ention devices 8
closed plumbin may
g system, prevent be installed to create an isolated
through the collection system to the wastewater plant, where after

public water pipes. ing water from
flowing back into or
7. A thermal the
expansion tank
water tank. keeps pressure
from building in
8. In the building the hot
, fresh water fi
is split to supply lls the hot water 9
cold heater
treatment the process begins again.

including outdoor (blue) and hot (8a), and piping
irrigation systems (red) water to taps and fi
9. Water is plumbe . xtures,
some cases, the d to the kitchen to supply the
refrigerator. sink, dishwasher, 7
10. The sink, and, in
shower, 5
receives only coldand bathtub are plumbed for
water. hot and cold water;
11. Wastewater the toilet
drains 8a
sewer gases and down the yellow piping, which 6 4
Published by AWWA. CD-ROM, 2007.

provide proper also vents upward 3
pressure for drainpip to exhaust
Some illustration es.
elements exaggerated
for emphasis.

RON KNOWLTON
1
2
The Authoritat
ive Resource
on Safe Water
®
ILLUSTRATION:
70142 Household.indd
1
©2008 American
Water Works
Association
70142
12/3/2007 4:01:47
PM
A Typical Water System:

From Source to Tap and Back
This poster illustrates the basic parts of a water system:
source, treatment, distribution, collection, sewage
treatment, and reuse. Size 36 in. X 24 in.
No. 70140
Conventional Water Treatment Processes:

Traditional Methods Stand the Test
of Time
This poster illustrates conventional water treatment:
coagulation, flocculation, sedimentation, filtration,
chlorine disinfection, and finished water storage.
Size 36 in. X 24 in.
No. 70141
awwa.org • 1.800.926.7337 123

Consumer Education
A Consumer’s Guide
to Water Conservation:
Dozens of Ways to Save Water,
the Environment, and a Lot of Money
Top Consumer Questions About Drinking Water
Mark Obmascik
Educate your water customers about our most precious
Written specifically for water consumers, this
resource, water, and you will both create goodwill for
easy-to-understand booklet is loaded with practical
your utility and smarter water consumers. This DVD
conservation strategies. Humorous illustrations and a lighthearted tone
answers common questions asked by both kids and adults:
make this an entertaining and educational read. It’s an inexpensive and
effective tool that can help you promote water conservation. n H ow much of Earth’s water can be used for drinking
water? (1%)
n W hat are the two major sources of drinking water? (61%
No. 10063 l Retail $9.00 l Member Price $6.00 comes from surface water and 39% from groundwater)
n H ow much water do water utilities treat each day?
(38 billion gallons)
Plain Talk About Drinking Water: n W hy is water stored in water tanks? (to ensure both an
Questions and Answers About adequate supply and adequate pressure)
the Water You Drink n H ow long can humans survive without drinking water
(one week)
Fourth Edition n H ow much water per day on average does a person in the
James M. Symons US use? (150 gallons)
n W here do we use the most water inside our homes?
Filled with practical and easily understood information,
this fact-filled book offers answers to more than 190 (toilet flushing)
water-related questions that consumers most often ask Produced by AWWA. DVD, 11 minutes.
their utility companies. Covers all areas of drinking water, from testing No. 64146 l Retail $75 l Member Price $50
methods and health to conservation, safety, treatment, bottled water,
regulations, and more. A handy reference for consumers, educators,
and utility customer service employees.
A Consumer’s Guide to Drinking Water: Where It Comes

From, How It’s Made Safe, and What To Do If Something
Goes Wrong
Mark Obmascik
Humorously written and illustrated, this booklet
answers common water questions, such as Careers in Drinking Water Supply
“Is my tap water safe?” “What about bottled Show the excitement and opportunity of a career in city
water?” “What’s a boil-water order?” Also great water supply. This DVD illustrates seven challenging and
for utility customer service staffers to help them rewarding occupations in the water profession: Treatment
gain a better understanding of drinking water to Plant Operator, Distribution System Operator, Treatment
answer consumer questions. Plant Design Engineer, Laboratory Chemist, Utility Customer
Published by AWWA. Softbound, 69 pp. 2000. Service Representative, Information Technologist, Water
ISBN 1583210458. Resources Specialist.
Retail $9.00 l Member Price $6.00 No. 64156 l Retail $75 l Member Price $50

From A&E and The History Channel

Modern Marvels: City Water Systems Modern Marvels: Aqueducts
Public water supply systems in the United States serve about From the continent-spanning constructions of ancient Rome to the lifeline
267 million people—about 99 percent of the population—but that quenches Los Angeles’s thirst, Modern Marvels takes a probing look
most of us know little about the vast networks of aqueducts, at the history and technology of aqueducts. See how ancient civilizations
pipes, and pumps that make this possible. Modern Marvels: solved their water problems with
City Water exquisite networks of channels
Systems and pipes, some laid centuries
examines how before the birth of Christ. Relive
clean water gets the long fight to bring water to
to millions of Los Angeles, where 100,000
taps in Chicago, men labored to fulfill the vision
New York City, of one man, and a great city was
and Los Angeles, born. Finally, get an up-close
as well as telling look at the most modern water systems on earth, high-tech marvels that
the colorful history of the water systems in those cities. Along cost billions of dollars, but without which cities would die of thirst.
the way, Modern Marvels documents the history of public
water systems worldwide, from the time of the pharaohs to DVD, 50 minutes.
today. Finally, we’ll get a glimpse of cutting-edge modern No. 64307 l Retail/Member Price $29.95
technologies, including a new state-of-the-art desalination
plant in Tampa, Florida. Modern Marvels: Sewers
DVD, 50 minutes. Join Modern Marvels to explore this less-than-polite topic and examine the
No. 64305 l Retail/Member Price $29.95 network of underground pipes and tunnels that carries human waste (and
much else) away. Sewers flows through history from ancient Rome’s pristine
Modern Marvels: Bathroom Tech sewage-conveying systems,
through the foul, out-the-window
From ancient India system of Europe in the Middle
to self-cleaning Ages, and into the revolutionary
“comfort stations,” sanitation engineering of the
Modern Marvels 19th and 20th centuries. Delve
reveals the secrets into the sewers of Paris, Boston,
of the room that no and Los Angeles to study waste
home can do with- management’s evolution. Meet a
out, yet that we all sewer diver (and his robotic counterpart) who inspects and ensures the
take for granted. Bathroom Tech is everything you ever wanted efficient operation of the conduits; decipher the myths about “treasures”
to know about the most-used room in the house. You’ll get the and creatures found in the murky depths; and find out exactly where it goes,
inside stories of everything from toothbrushes to toilets and how it gets there, and how we’ve learned to use it to our benefit.
visit the state-of-the-art Kohler factory to see how a sink gets
its start. DVD, 50 minutes.
No. 64330 l Retail/Member Price $29.95
DVD, 50 minutes.
No. 64309 l Retail/Member Price $29.95
awwa.org • 1.800.926.7337 125

AW WA e
Consumer Education E x tr a-Valu
DV D
Consumer Water Education
Perfect for showing in lobby displays and at community events!
Educate your water customers on water treatment, water conservation,
and more.
Part 1: We Treat
Water Right: The
Basics A Consumer’s Guide to Water Conservation
of Water Quality
Aegis Award Winner
This program teaches the
basics of water treatment,
Telly Award Winner
water quality, source water Show consumers easy ways they can reduce their water
protection, government use up to 50% (and save money) in their homes and yards.
regulation, and more. This DVD has water-conserving tips for inside and outside
It’s an easy way to provide the home: fix toilet and faucet leaks; use low-flow toilets
your customers with a and showerheads; do full washer loads; let grass grow
basic understanding of longer between mowing, stop overwatering, use mulch
water treatment and give and drip irrigators, plant “unthirsty” plants, and more.
them a new appreciation
Produced by AWWA. DVD. 12 minutes
for the work and dedica-
tion of your water utility. No. 64147 l Retail $75 l Member Price $50
Part 2: Top
Consumer
Questions About
Drinking Water
Educated consumers are
better customers and
smarter conservationists.
This program sets out
to test and improve
consumers’ knowledge of
drinking water with timely information, humor, and compelling statistics.
Top Consumer Questions About
Part 3: A Consumer’s Guide to Water Conservation Cryptosporidium
This fun, informative program teaches your customers about water Cryptosporidium poses a threat to consumers and a chal-
conservation. Through hands-on demonstrations inside and outside lenge to water suppliers. Help consumers understand this
the home, your audience will get numerous conservation tips that they pathogen to deflect their fears and show them how your
can take home and immediately put to use both indoors and outdoors. water utility helps prevent the pathogen from entering the
water supply. Make this DVD an integral part of your
Produced by AWWA. DVD, 1:15. ongoing public relations efforts.

Consumer Education Youth Education

NEW
Water Images on Tap,

Vol. 1 and 2
Pour new creativity into your
designs with more than 200
illustrations and photos of
water sources, water towers,
kids and water, and much
more. Royalty-free images are
specifically produced to let you
add “splash” to your newslet- Available individually:
ters, brochures, Web site, post- Vol. 1 Vol. 2
ers, or wherever you want to No. 53047 No. 53048
use them. Images Retail $262 Retail $262
provided at 72 and 300 dpi Member Price Member Price
on CD-ROM. $175 $175
Water Adventures Around the World
Get both volumes and save. Activity Book
No. IMAGES Illustrations by Lisa Tarr
This colorful booklet takes readers with Ryan and Kendra, two
kids who live in rainy Washington State, as they use a magic
postcard to travel around the world. They visit Glacier Bay in
Alaska, the Antarctic continent, Africa’s Gobi Desert, Australia’s
Great Barrier Reef, the Dead Sea in Israel, the Seine River in
Paris, the Nile River in Africa, and Iguazu Falls in South America.
In each locale kids learn something new about water: the forms
of water; the water cycle; water pollution and how it affects the
Earth’s life; how fog and rainbows form; fresh and salt water,
why they should conserve water; and more.
Ten activities include Word Match, Crossword Puzzle, Word
Unscramble, Hidden Pictures, Maze, Draw a Picture, and others.
Grades 3–5.
Published by AWWA, softcover, 32 pp. 2008.
ISBN 1583215581.
No. 70145
We Treat Water Right: The Basics of Water Quality

Now there’s an easy way to provide your customers and nontechnical utility employees
with a basic understanding of water quality, while also giving them a fresh apprecia-
tion for the work and dedication of your utility. This DVD explains the basics of water
treatment, quality control, water resources, source protection, government regulation,
and more.
awwa.org • 1.800.926.7337 127

Youth Education
Water Magic—Water The Story of
Activities for Students Drinking Water
& Teachers This colorfully illustrated booklet
An innovative teacher’s resource, this is a great handout at schools and
guide is full of educational and lively fairs. Kids learn about water on our
water activities for kids. Each of these planet, the water cycle, water
23 hands-on, teacher-tested activities sources, drinking water treatment
addresses a specific objective and and distribution, and water conser-
curriculum area. Grades K–3. vation. Grades 2–6. Available in US
and metric versions. Minimum order 30.
No. 70060
Retail $15 l Member Price $10 No. 70001 (US) l No. 70053 (Metric)
“Water Fun for You” The Story of Drinking

Coloring Book Water CD-ROM
Youngsters enjoy coloring these This CD-ROM brings drinking
charming water-related pictures water to life for kids and adults
and playing the stimulating word alike! Users learn the whole
and number games. Grades K–3. story of drinking water: water
Minimum order 30. treatment in ancient Egypt, our
water planet, water science, three forms of water, the hydro-
logic cycle, water sources, water treatment, water distribution,
No. 70038 water conservation. Interactive games and activities keep kids
Retail $0.63 interested. Great for water
Member Price $0.42 utility websites. Grades 2–6.
Published by AWWA. CD-ROM.
Splash! Activity Book

Sixteen pages filled with
The Story of Drinking
drinking-water-themed Water Teacher’s Guide
activities for younger children, A complete grade school
including coloring pages, curriculum on water! The
crossword puzzles, and word teacher’s guide provides 19
games. A great handout at lessons covering all water
schools and fairs. Grades K–3. topics, such as the hydrologic
Minimum order 30. cycle, forms of water, water
Published by AWWA. supply, water treatment, water
Softbound, 16 pp. distribution, conservation, and waterborne disease. All stu-
No. 70054 dent activities can be done with little or no extra equipment.
Retail $0.63 Student activity sheets can be duplicated for individual use.
Member Price $0.42 Grades 2–6.

Youth Education
Inside the Weather
Aurora Awards Gold Award
Telly Awards Winner
Davey Awards Silver Award Winner
The weather: always changing, always inter- They learn how clouds
esting, always in the news. Where does the form and move . . . why
High production quality and stunning
weather come from? Why does it change? some precipitation falls
images keep viewers fascinated. Choose
Kids will get the answers in AWWA’s as rain and some as snow or hail . . . how
this innovative educational program and
enthralling new DVD, Inside the Weather. meteorologists predict the weather . . . and
watch the weather come alive for kids and
what low pressure and high pressure mean.
Through colorful and stimulating visu- adults, too! Grades 4–8.
Plus, viewers of all ages will be stimulated
als with fast-paced explanations, viewers Produced by AWWA. DVD, 15 minutes.
with fascinating facts about hurricanes and
learn how water, air, and heat from the sun
tornados . . . droughts and floods . . . and No. 64312
create weather. . . why we have different
the hottest, coldest, wettest, and driest Retail $75 l Member Price $50
seasons. . . and what the five layers of the
places on earth.
earth’s atmosphere are.
one-minute segments. Each 60-second segment covers a single

topic, such as water conservation, the oceans, or the water cycle.
Segments combine colorful and stimulating visuals with fast-paced,
kid-friendly explanations to ensure that viewing is as entertaining
as it is informative.
An ideal teaching tool
Whaddya Know About H20? is an ideal teaching tool. The DVD
comes with a Teacher’s Guide. The programming also meets
National Educational Standards for science, vocabulary, and
geography. Segments are organized by topic, such as conservation,
science, and history. This makes it easy for teachers to show just
the segments they want.
Whaddya Know About H2O? Valuable for utility PR
Whaddya Know About H2O? is a valuable utility public relations
Communicator Awards Crystal Award of Excellence resource for utilities, to show at community events, or to loan to
schools and interested groups in the community. It packs a one-two
When it comes to helping kids’ minds grow, you’ll get a great start with punch of information and entertainment—a winning combination for
Whaddya Know About H2O? This exciting teaching/PR tool has been today’s kids and adults, too! Grades 2–6.
designed to educate young viewers (and adults) about water in a
Produced by AWWA. DVD. 30 minutes.
captivating new way. The DVD is actually made up of 30 self-contained,
The Water Works: From Source To Tap

Here’s a fun- and fact-filled field trip to a municipal water plant. Kids explore, ask questions,
and learn all about how drinking water is produced and have fun in the process. Young viewers
see water science in a context they can really understand. Great for schools and fairs.
Grades 4–8.
awwa.org • 1.800.926.7337 129

Youth Education
Best Seller
Professor Water: Fantastic Facts About H2O
Join zany Professor Water and his
sidekick as they explore Niagara
Falls, the South Pole, Death Valley,
or the O.K. Corral to learn all about
water—the water cycle, drinking
water treatment, conservation, and
the wonder of water in all its forms.
Grades 4–8. Conserve Every Day
Produced by AWWA. DVD, Children demonstrate home water saving
28 minutes. techniques in the kitchen, bathroom, laundry
No. 64066 l Retail $75 l Member Price $50 room, and yard. Shot in a style that keeps
children fascinated, the DVD is segmented
Professor Water & the Amazing Water Cycle in four parts for watching separately or in
He’s weird! He’s wacky! He’s the one viewing. Grades 3–6.
water-guy! Professor Water returns Produced by AWWA. DVD, 16 minutes.
with more fun-tastic facts about No. 64229
the liquid everybody knows and Retail $75 l Member Price $50
loves (except at bath time)—Water!
Join the Professor and a cohort
of kids as they ride the wondrous
Water Cycle! Kids will keep learning
even after they leave the class-
room. Science has never been so
much fun! Grades 4–8.
No. 64181 l Retail $75 l Member
Price $50 Professor Water & The Amazing Water
Cycle Teacher’s Guide
Teacher’s Guide includes science experiments,
outcome-based learning lessons, games and
activities, and water glossary for young scientists. “Give Water a Hand”
Meets National Science Education Standards.
Grades 4–8.
Action Guide
This is a planning guide and idea book for
Produced by AWWA. Softbound. 30 pp.
elementary and middle schools, 4-H clubs,
No. 65201 l Retail $15 l Members $10 and youth groups who want to take action to
AW WA e
help protect and conserve their local water
E x tr a-Valu
supplies. The Action Guide will help them
choose and organize a local water service
Professor Water Set Set project, gain support from business and civic
Includes Professor Water: Fantastic Facts About H2O, group partners, learn about their local water
Professor Water 2: The Amazing Water Cycle, supplies and water problems, have fun, and
and the Teacher’s Guide. Grades 4–8. make a difference.
No. PROF Published by AWWA. Softbound, 68 pp.
Retail $262 No. 70126
Member Price $175

AW WA e
Youth Education E x tr a-Valu
DV D
The Adventures of Ethel Mermaid and Tad Pole
Five programs on one DVD!
They’re explorers. Investigators. Amphibians. Ethel Mermaid and Part III: Water
Tad Pole live in Ezra Pond, but their adventures take them around Treatment
the globe. In this five-part series, grade-schoolers learn and laugh Ethel Mermaid and Tad Pole’s pal Miss Flo Ride takes our heroes
along with this splashy duo as they set out to discover everything on a tour through the water treatment plant.
they can about water. Each segment approx. 8 minutes.
Produced by AWWA. DVD. 40 minutes. Part IV: Source Water Protection
Ethel Mermaid and Tad Pole find out how water pollution impacts
No. 64118 l Retail $150 l Member Price $100 drinking water supplies—when they discover that their home,
Part I: The Hydrologic Cycle Ezra Pond, is contaminated.
Ethel Mermaid and Tad Pole “ride” the hydrologic cycle and learn Part V: Fun Facts About Water Conservation
about water storage, evaporation, cloud storage, transpiration, Ethel Mermaid and Tad Pole tap into kids’ knowledge of water
and precipitation. with this guessing game that covers everything from dinosaurs
Part II: Source to Tap to dishwashers.
Ethel Mermaid and Tad Pole follow a water drop from its source
to the tap to learn about how safe drinking water is delivered to
people’s homes.
Science Court: Water Cycle CD-ROM Earth Cafe

Come to Science Court—where science is the law and scientific thinking rules. The world of water
Students work in groups to determine is explored in this
if Pip Peterson’s pipes are leaking, DVD. Kids laugh
and in the process students learn and learn about important topics such as water conservation,
about the water cycle, condensation, water pollution, wetland, and source water protection. Great
evaporation, and states of water. This for schools, your local TV stations, and Drinking Water Week.
CD-ROM mixes courtroom drama,
humor, and hands-on activities to Produced by AWWA, Denver Channel 8, and the US
teach fundamental science concepts Environmental Protection Agency.
and good scientific practices. For Microsoft Windows® and Macintosh®. No. 64209 l Retail/Member Price $20
Grades 6–8.
Produced by Tom Snyder Productions. CD-ROM.
Science Seekers:
Safe Water CD-ROM
Students get to role-play a
team of science problem solv-
ers, headquartered at the
American Museum of Natural
History. When the team is
called on an important mis-
sion about the source of water
contamination in Fairview,
Our Water Cycle actual scientists help guide them on their way. Throughout the
Young viewers learn how the earth’s water is constantly replenished by the presentation, students get to use the same kinds of data and
hydrologic cycle. Animation and live action are combined to explain methods that real scientists use to gather information, conduct
evaporation and transpiration, condensation, precipitation, infiltration, experiments, and come up with an answer. Grades 6–8.
percolation, and surface runoff. Grades 4–8. Produced by Tom Snyder Productions. Includes 40-page teach-
Produced by AWWA. DVD, 15 minutes. er’s guide. CD-ROM works for both Windows® and Macintosh®.
No. 64303 l Retail $75 l Member Price $50 No. 65208 l Retail/Member Price $80
awwa.org • 1.800.926.7337 131

Youth Education
School Book Covers
Printed on environmentally friendly recycled
paper, these book covers let utilities provide
a necessary school supply and educate kids
about water at the same time.
Minimum order 30.
How Much Do You

Know About Water?
No. 80104
The Water Cycle

No. 80121
Retail $0.82
Member Price $0.55
Tips for Water Conservation

No. 80122

Awwa Research Foundation Reports The Awwa Research Foundation (AwwaRF) is a
nonprofit organization that sponsors research on
drinking water treatment, health effects, water
utility management, and other aspects of municipal
water supply. Results of the research are published
in bound reports. Descriptions of research reports
can be found at www.awwa.org/bookstore and
click on Research Foundation Reports.
Note to Awwa Research Foundation subscribers

Awwa Research Foundation subscribers receive research
reports at no cost directly from the Awwa Research
Foundation. Subscribers can order copies online at
www.awwarf.org.
INTERNAL CORROSION OF water PATHOGEN INTRUSION INTO THE INACTIVATION OF WATERBORNE EMERGING
DISTRIBUTION SYSTEMS DISTRIBUTION SYSTEM PATHOGENS BY SELECTED DISINFECTANTS
Member Price $199 Retail $299 No. 90508 Member Price $199 Retail $299 No. 90835 Member Price $179 Retail $269 No. 90886
WATER TREATMENT MEMBRANE PROCESSES WATER TREATMENT PLANT INFRASTRUCTURE SURVIVING DISASTERS IN WATER UTILITIES:
Member Price $99 Retail $149 No. 90716 ASSESSMENT MANUAL LEARNING FROM EXPERIENCE
Member Price $119 Retail $169 No. 90843 Member Price $179 Retail $269 No. 90893
SELF-ASSESSMENT GUIDE FOR SURFACE WATER
TREATMENT PLANT OPTIMIZATION RELATIVE DOMINANCE OF HAAs AND THMs DISTRIBUTION-GENERATED TASTE
Member Price $199 Retail $299 No. 90736 IN TREATED DRINKING WATER AND ODOR PHENOMENA
RESIDENTIAL END USES OF WATER
Member Price $199 Retail $299 No. 90781 PUBLIC INVOLVEMENT—MAKING IT WORK INTEGRATED MEMBRANE SYSTEMS
OPTIMIZATION OF POWDERED ACTIVATED
CARBON APPLICATION FOR GEOSMIN AND PRACTICES TO PREVENT MICROBIOLOGICAL REMOVAL OF ALGAL TOXINS FROM DRINKING
MIB REMOVAL CONTAMINATION OF WATER MAINS WATER USING OZONE AND GAC
Member Price $199 Retail $299 No. 90782 Member Price $199 Retail $299 No. 90869A Member Price $179 Retail $269 No. 90904
GUIDANCE MANUAL FOR MAINTAINING FIELD POCKET GUIDE: PRACTICES TO PREVENT SOURCE WATER PROTECTION
DISTRIBUTION SYSTEM WATER QUALITY MICROBIOLOGICAL CONTAMINATION REFERENCE MANUAL
Member Price $219 Retail $319 No. 90798 Member Price $8 Retail $12 No. 90869B Member Price $179 Retail $269 No. 90907
ASSESSMENT OF BLUE-GREEN ALGAL TOXINS PRACTICAL ASPECTS OF UV DISINFECTION FILTER MAINTENANCE & OPERATIONS
Member Price $179 Retail $269 No. 90815 Member Price $179 Retail $269 No. 90875 GUIDANCE MANUAL
Member Price $199 Retail $299 No. 90908
SOCIOECONOMIC IMPACTS OF WATER DESIGN OF EARLY WARNING & PREDICTIVE
CONSERVATION SOURCE WATER MONITORING SYSTEMS COSTS OF INFRASTRUCTURE FAILURE
ON-LINE MONITORING FOR DRINKING GUIDANCE MANUAL FOR MONITORING COAGULATION PRETREATMENT FOR
WATER UTILITIES DISTRIBUTION SYSTEM WATER QUALITY MEMBRANE FILTRATION
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A W W A R E S E A R C H F O U N D AT I O N R E P O R T S
ADVANCING CRYPTOSPORIDIUM PARVUM EXTERNAL CORROSION AND CORROSION MESSAGE MANAGEMENT:

DETECTION METHODOLOGIES CONTROL OF BURIED WATER MAINS EFFECTIVE COMMUNICATIONS
INVESTIGATION OF PIPE CLEANING METHODS BRIDGING PILOT SCALE TESTING TO FULL SCALE OCCURRENCE SURVEY OF PHARMACEUTICALLY
Member Price $179 Retail $269 No. 90938 DESIGN OF UV DISINFECTION SYSTEMS ACTIVE COMPOUNDS
INFORMATION COLLECTION RULE DATA ANALYSIS
Member Price $199 Retail $299 No. 90947 OPTIMIZING CHLORAMINE TREATMENT QUALITATIVE PROCEDURES FOR IDENTIFYING
Member Price $199 Retail $299 No. 90993 PARTICLES IN DRINKING WATER
AMMONIA RELEASE FROM CHLORAMINE DECAY Member Price $179 Retail $269 No. 91055
Member Price $139 Retail $209 No. 90949 FIELD MEASUREMENT METHODS FOR ARSENIC
IN DRINKING WATER DEVELOPMENT OF A MICROFILTRATION AND
Member Price $139 Retail $209 No. 90994 ULTRAFILTRATION KNOWLEDGE BASE
DEVELOPMENT OF A STRATEGIC
PLANNING PROCESS Member Price $179 Retail $269 No. 91059
Member Price $139 Retail $209 No. 90957 USING OXIDANTS TO ENHANCE FILTER
PERFORMANCE WATER UTILITY/AGRICULTURAL ALLIANCES:
Member Price $179 Retail $269 No. 90998 WORKING TOGETHER FOR CLEANER WATER
GUIDANCE MANUAL FOR COAGULANT
CHANGEOVER Member Price $179 Retail $269 No. 91061
Member Price $179 Retail $269 No. 90958 DEMONSTRATING BENEFITS OF WELLHEAD
PROTECTIONS PROGRAMS IMPROVED EXPOSURE ASSESSMENT ON
Member Price $139 Retail $209 No. 91009 EXISTING CANCER STUDIES
TECHNIQUES FOR MONITORING STRUCTURAL
BEHAVIOR OF PIPELINE SYSTEMS Member Price $199 Retail $299 No. 91062
Member Price $199 Retail $299 No. 90961 COST AND BENEFIT ANALYSIS OF FLUSHING
Member Price $159 Retail $219 No. 91010 FACTORS AFFECTING THE FORMATION OF NDMA
IN WATER AND OCCURRENCE
BEST PRACTICES FOR ENERGY MANAGEMENT CD
PRACTICAL TASTE AND ODOR METHODS FOR Member Price $199 Retail $299 No. 91063
ROUTINE OPERATIONS: DECISION TREE
SELECTION AND DEFINITION OF PERFORMANCE Member Price $179 Retail $269 No. 91019 DISTRIBUTION SYSTEM SECURITY PRIMER FOR
INDICATORS FOR WATER AND WASTEWATER WATER UTILITIES
UTILITIES CD STRATEGIC PLANNING AND ORGANIZATIONAL Member Price $139 Retail $209 No. 91066F
Member Price $179 Retail $269 No. 90970 DEVELOPMENT FOR WATER UTILITIES
Member Price $179 Retail $269 No. 91021 DEVELOPMENT OF DISTRIBUTION SYSTEM WATER
ALGAE DETECTION AND REMOVAL STRATEGIES QUALITY OPTIMIZATION PLANS
FOR DRINKING WATER TREATMENT PLANTS INACTIVATION OF PATHOGENS WITH INNOVATIVE Member Price $219 Retail $319 No. 91069
Member Price $199 Retail $299 No. 90971 UV TECHNOLOGIES
Member Price $139 Retail $209 No. 91024 EFFECTIVE PRACTICES TO SELECT, ACQUIRE,
DEMONSTRATION OF EMERGING TECHNOLOGIES AND IMPLEMENT A UTILITY CIS
FOR ARSENIC REMOVAL, VOL 1 FIELD TESTING OF USEPA METHODS 1601 AND Member Price $179 Retail $269 No. 91071
Member Price $139 Retail $209 No. 90974 1602 FOR COLIPHAGE IN GROUNDWATER
Member Price $139 Retail $209 No. 91026 OZONE-ENHANCED BIOFILTRATION FOR GEOSMIN
AND MIB REMOVAL
CUSTOMER ATTITUDES, BEHAVIOR, AND
CONVENTIONAL AND UNCONVENTIONAL Member Price $179 Retail $269 No. 91075
THE IMPACT OF COMMUNICATIONS EFFORTS
Member Price $139 Retail $209 No. 90975 APPROACHES TO WATER SERVICE PROVISION
Member Price $199 Retail $299 No. 91031 ADVANCES IN SOIL AQUIFER TREATMENT
RESEARCH FOR SUSTAINABLE WATER REUSE
OPTIMIZING CORROSION CONTROL IN WATER
ASSESSMENT AND DEVELOPMENT OF Member Price $179 Retail $269 No. 91076
DISTRIBUTION SYSTEMS
Member Price $199 Retail $299 No. 90983 LOW-PRESSURE MEMBRANE INTEGRITY
MONITORING TOOLS OPTIMIZING OPERATIONS AT JEA’S
Member Price $199 Retail $299 No. 91032 WATER SYSTEM
SECURITY PRACTICES PRIMER FOR
WATER UTILITIES
Member Price $159 Retail $229 No. 90984F

CUSTOMER ACCEPTANCE OF WATER MAIN EMERGENCY RESPONSE AND RECOVERY OPTIMIZATION OF MEMBRANE TREATMENT FOR
STRUCTURAL RELIABILITY PLANNING FOR WATER SYSTEMS: A KIT OF TOOLS DIRECT AND CLARIFIED WATER FILTRATION
Member Price $199 Retail $299 No. 91081 Member Price $119 Retail $169 No. 91097F Member Price $179 Retail $269 No. 91111
IMPACT OF CHLORINE DIOXIDE ON WATER RESIDUALS TO REDUCE PHYSICAL MODELING OF MIXING IN WATER
TRANSMISSION, TREATMENT, AND SOIL PHOSPHORUS STORAGE TANKS
DISTRIBUTION SYSTEM PERFORMANCE Member Price $139 Retail $209 No. 91098 Member Price $119 Retail $179 No. 91112
CHARACTERIZING AND MANAGING SALINITY A KNOWLEDGE MANAGEMENT APPROACH TO
ADSORBENT TREATMENT TECHNOLOGIES LOADINGS IN RECLAIMED WATER SYSTEM DRINKING WATER UTILITY BUSINESS
FOR ARSENIC REMOVAL Member Price $219 Retail $319 No. 91099 Member Price $159 Retail $229 No. 91113
DEVELOPMENT AND STANDARDIZATION DEVELOPMENT OF EVENT-BASED PATHOGEN
DEMONSTRATION OF EMERGING TECHNOLOGIES OF A CRYPTOSPORIDIUM GENOTYPING TOOL MONITORING STRATEGIES FOR WATERSHEDS
FOR ARSENIC REMOVAL, VOL 2: PILOT TESTING FOR WATER SAMPLES Member Price $199 Retail $299 No. 91114
FORMATION AND DECAY OF DISINFECTION
INTEGRATING UV DISINFECTION INTO EXISTING EARLY WARNING AND MANAGEMENT OF SURFACE BY-PRODUCTS IN THE DISTRIBUTION SYSTEM
WATER TREATMENT PLANTS WATER TASTE-AND-ODOR EVENTS Member $199 Retail $299 No. 91115
ORGANIC NITROGEN IN DRINKING WATER
RISK MANAGEMENT OF LARGE-DIAMETER WATER INTEGRATION OF MEMBRANE FILTRATION INTO AND RECLAIMED WASTEWATER
TRANSMISSION MAINS WATER TREATMENT SYSTEMS Member Price $179 Retail $269 No. 91116
PRESERVATION OF ARSENIC SPECIES
MICRO- AND ULTRAFILTRATION PERFORMANCE STAKEHOLDER PERCEPTIONS OF UTILITY ROLE IN Member Price $139 Retail $209 No. 91117
SPECIFICATIONS BASED ON MICROBIAL ENVIRONMENTAL LEADERSHIP
REMOVAL Member Price $179 Retail $269 No. 91104 A NOVEL APPROACH TO SEAWATER DESALINA-
Member Price $179 Retail $269 No. 91089 TION USING DUAL-STAGED NANOFILTRATION
ASSESSMENT OF AUXILIARY BACKWASH METHOD Member Price $179 Retail $269 No. 91118
SUCCESSION PLANNING FOR A VITAL FOR RAPID SAND FILTERS
WORKFORCE IN THE INFORMATION AGE Member Price $99 Retail $149 No. 91105 DBP CONTROL IN HIGH BROMIDE WATER WHILE
Member Price $99 Retail $149 No. 91090 USING FREE CHLORINE DURING DISTRIBUTION
STRATEGIC COMMUNICATION PLANNING: Member Price $179 Retail $269 No. 91119
ADVANCED PROCESSES FOR SIMULTANEOUS A GUIDE FOR WATER UTILITIES
ARSENIC AND MANGANESE REMOVAL Member Price $159 Retail $229 No. 91106 CLIMATE CHANGE AND WATER RESOURCES:
Member Price $139 Retail $209 No. 91091 A PRIMER FOR MUNICIPAL WATER PROVIDERS
DECISION SUPPORT SYSTEM FOR SUSTAINABLE Member Price $159 Retail $229 No. 91120
WATER TREATMENT RESIDUALS ENGINEERING WATER SUPPLY PLANNING
Member Price $199 Retail $299 No. 91093 Member Price $99 Retail $149 No. 91107 MANAGING DISTRIBUTION RETENTION TIME
TO IMPROVE WATER QUALITY—PHASE II:
IMPACT OF DISTRIBUTION SYSTEM WATER A STRATEGIC ASSESSMENT OF THE FUTURE GUIDANCE MANUAL
QUALITY ON DISINFECTION EFFICACY OF WATER UTILITIES Member Price $179 Retail $269 No. 91121
FORMATION OF HYDRAZINE AS A CHLORAMINE
ASSET MANAGEMENT PLANNING AND REPORTING APPLICATION OF WELL CONDITION ASSESSMENT BY-PRODUCT
OPTIONS FOR WATER UTILITIES AND REHABILITATION TECHNIQUES Member Price $99 Retail $149 No. 91122
CHLOROACETAMIDE HERBACIDES AND THEIR
BENCHMARKING WATER UTILITY CUSTOMER FLUENCE MONITORING IN UV DISINFECTION TRANSFORMATION PRODUCT IN DRINKING WATER
RELATIONS BEST PRACTICES SYSTEMS: DEVELOPMENT OF A FLUENCE METER Member Price $139 Retail $209 No. 91123
www.awwa.org • 1.800.926.7337 135

ASSESSMENT OF CHLORAMINE AND CHLORINE APPLICABILITY OF RELIABILITY-CENTERED EFFECT OF CHANGING DISINFECTANTS ON

RESIDUAL DECAY IN THE DISTRIBUTION SYSTEM MAINTENANCE IN THE WATER INDUSTRY DISTRIBUTION SYSTEM LEAD AND COPPER
Member Price $179 Retail $269 No. 91124 Member Price $219 Retail $319 No. 91138 RELEASE, PART 1—LITERATURE REVIEW
ESTIMATING HEALTH RISKS FROM ENHANCED CHARACTERIZATION AND
INFRASTRUCTURE FAILURES REPRESENTATION OF FLOW THROUGH PERFORMANCE MODIFICATION VIA
Member Price $179 Retail $269 No. 91125 KARST AQUIFERS MEMBRANE STRETCHING
POTENTIAL TECHNIQUES FOR THE ASSESSMENT
OF JOINTS IN WATER DISTRIBUTION PIPELINES UV DISINFECTION AT THE EAST BAY MUNICIPAL SERVICE LIFE ANALYSIS OF WATER MAIN EPOXY
Member Price $219 Retail $319 No. 91126 UTILITY DISTRICT LINING
DECISION PROCESS AND TRADE-OFF ANALYSIS
MODEL FOR SUPPLY ROTATION AND PLANNING RIVERBANK FILTRATION: AN EVALUATION OF RFB DISTRIBUTION WATER QUALITY ISSUES RELATED
Member Price $159 Retail $229 No. 91127 HYDROLOGY AND IMPACTS ON YIELD TO NEW DEVELOPMENT OR LOW USAGE
ENVIRONMENTAL MANAGEMENT SYSTEMS:
A TOOL TO HELP WATER UTILITIES MANAGE WATER RESIDUALS AND BIOSOLIDS: EFFECTS NO-DIG AND LOW-DIG SERVICE CONNECTIONS
MORE EFFECTIVELY OF CO-APPLICATION ON SOIL PHOSPHORUS FOLLOWING WATER MAIN REHABILITATION
MICROBIAL PATHOGEN SURVIVAL AND SEASONAL CHLORINATION PRACTICES AND ADDRESSING CONCERNS ABOUT TASTES AND
EXTRACTION FROM POINT-OF-USE FILTERS IMPACTS TO CHLORAMINATING UTILITIES ODORS AND CYANOTOXINS IN TAP WATER
Member Price $99 Retail $149 No. 91129F Member Price $179 Retail $269 No. 91144 Member Price $179 Retail $269 No. 91157
RAPID SCREENING OF PATHOGENS IN WATER ADVANCING COLLABORATIONS FOR WATER- MULTIPLEXED WATERBORNE PATHOGEN
Member Price $139 Retail $209 No. 91130 RELATED HEALTH RISK COMMUNICATIONS DETECTION USING DNA MICROARRAYS
APPLICATION OF HACCP FOR DISTRIBUTION
SYSTEM PROTECTION REGIONAL SOLUTIONS TO WATER SOURCE WATER PROTECTION FOR CONCENTRAT-
Member Price $179 Retail $269 No. 91131 SUPPLY PROVISION ED ANIMAL FEEDING OPERATIONS: A GUIDE FOR
Member Price $199 Retail $289 No. 91146 DRINKING WATER UTILITIES
CONTAMINANT TRANSPORT THROUGH Member Price $179 Retail $269 No. 91159
AQUITARDS—2 VOL OCCURRENCE OF MANGANESE IN DRINKING
Member Price $199 Retail $299 No. 91133AB WATER AND MANGANESE CONTROL UV DISINFECTION FOR LARGE WATER PLANTS
TRICLOSAN REACTIVITY IN CHLORINATED
AND MONOCHLORAMINATED WATERS SUSCEPTIBILITY OF DISTRIBUTION SYSTEMS TREATMENT OF WATER WITH ELEVATED
Member Price $179 Retail $269 No. 91134 TO NEGATIVE PRESSURE TRANSIENTS ORGANIC CONTENT
USE OF TOXICOLOGICAL AND CHEMICAL MODELS
TO PRIORITIZE DBP RESEARCH Water Efficiency Programs for Integrated MONITORING AMMONIA-OXIDIZING BACTERIA
Member Price $199 Retail $299 No. 91135 Water Management IN CHLORAMINATED DISTRIBUTION SYSTEMS
CRITERIA FOR VALVE LOCATION AND SYSTEM
RELIABILITY REAL TIME ARTIFICIAL INTELLIGENCE CONTROL EVALUATING WATER LOSS AND PLANNING LOSS
Member Price $199 Retail $289 No. 91136 AND OPTIMIZATION OF A FULL SCALE WTP REDUCTION STRATEGIES
NOVEL TECHNIQUES FOR INVESTIGATING
RECHARGE TO THE MEMPHIS AQUIFER MINIMIZING OPERATIONAL INTERRUPTION BUILDING A BUSINESS CASE FOR GEOSPATIAL
Member Price $139 Retail $209 No. 91137 DURING FILTER BED SURVEILLANCE INFORMATION TECHNOLOGY: A PRACTITIONER’S
Member Price $139 Retail $209 No. 91151 GUIDE TO FINANCIAL AND STRATEGIC ANALYSIS

Main Break Prediction, Prevention, ALTERNATIVE ADSORBENTS FOR THE REMOVAL DBP FORMATION CONTROL BY MODIFIED
and Control OF POLAR ORGANIC CONTAMINANTS ACTIVATED CARBONS
CHARACTERIZATION OF PARTICLES IN METHODS FOR REAL TIME MEASUREMENT OF EXAMINING THE IMPACT OF WATER QUALITY
FILTER EFFLUENTS THMS AND HAAS IN DISTRIBUTION SYSTEMS ON THE INTEGRITY OF DISTRIBUTION
Member Price $179 Retail $269 No. 91166 PART 2 INFRASTRUCTURE
INSTALLATION, CONDITION ASSESSMENT,
AND RELIABILITY OF SERVICE LINES PERFORMANCE AND METAL RELEASE OF LONG-TERM VARIABILITY OF BDOM AND NOM
Member Price $99 Retail $149 No. 91167 NON-LEADED BRASS METERS, COMPONENTS, AS PRECURSORS IN WATERSHED SOURCES
AND FITTINGS Member Price $199 Retail $299 No. 91186
RISK ANALYSIS STRATEGIES FOR CREDIBLE AND Member Price $139 Retail $209 No. 91174
DEFENSIBLE UTILITY DECISIONS REMOVAL OF EDCs AND PHARMACEUTICALS IN
Member Price $139 Retail $209 No. 91168 IMPACT OF UV AND UV/HYDROGEN PEROXIDE DRINKING AND REUSE TREATMENT PROCESSES
AOP ON EDC ACTIVITY IN WATER Member Price $199 Retail $299 No. 91188
LONG-TERM EFFECTS OF DISINFECTION CHANGES Member Price $179 Retail $269 No. 91175
ON WATER QUALITY ZERO LIQUID DISCHARGE FOR INLAND
Member Price $199 Retail $299 No. 91169 GUIDELINES TO MINIMIZE DOWNTIME DURING DESALINATION
PIPE LINING OPERATIONS Member Price $199 Retail $299 No. 91190
DETERMINATION AND SIGNIFICANCE OF Member Price $179 Retail $269 No. 91177
EMERGING ALGAL TOXINS (CYANOTOXINS) OPTIMIZING FILTRATION PROCESSES THROUGH
Member Price $179 Retail $269 No. 91170 TRIPLE BOTTOM LINE REPORTING OF ONLINE FLOC PARTICLE CHARACTERIZATION
SUSTAINABLE WATER UTILITY PERFORMANCE Member Price $179 Retail $269 No. 91191
COLIFORMS IN DISTRIBUTION SYSTEMS: Member Price $179 Retail $269 No. 91179
INTEGRATED DISINFECTION AND MICROBIAL
RESISTANCE LEAKAGE MANAGEMENT TECHNOLOGIES
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an ordinary and necessary business deduction. Dues allocationed for each periodical members receive, Journal AWWA–$50, Opflow–$16, MainStream–$4.
Index A Comprehensive Urban Hydrologic Modeling Handbook for Engineers and
Planners ...........................................................................................84
Filter Evaluation Procedures for Granular Media . .................................72
Filter Operations Field Guide ..............................................................69
Advancing Your Career in the Water Profession ....................................46 Comprehensive Water and Wastewater Treatment Plant Hydraulics Handbook Filter Surveillance Techniques . ...........................................................72
The Adventures of Ethel Mermaid and Tad Pole, Part I: for Engineers and Operators . .....................................................70, 103 Filter Troubleshooting and Design Handbook . ......................................69
The Hydrologic Cycle . ......................................................................131 Comprehensive Water Distribution Systems Analysis Handbook for Engineers Filtration ..........................................................................................41
The Adventures of Ethel Mermaid and Tad Pole, Part II: Source to Tap 131 and Planners . ...................................................................................90
Fire Hydrant Operations and Maintenance ...........................................82
The Adventures of Ethel Mermaid and Tad Pole, Part III: Computer Modeling of Water Distribution Systems (M32) .....................34
Water Treatment . ............................................................................131 Fire Hydrants ....................................................................................86
Concrete Pressure Pipe (M9) . ............................................................19
The Adventures of Ethel Mermaid and Tad Pole, Part IV: Flexible-Membrane Covers and Linings for Potable-Water
Conserve Every Day .........................................................................130 Resources (M25) . .............................................................................34
Source Water Protection...................................................................131
Construction Contract Administration (M47) . ......................................21 Flowmeters in Water Supply (M33, . ....................................................28
The Adventures of Ethel Mermaid and Tad Pole, Part V: Fun Facts About
Consumer Water Education . .............................................................126 Flushing and Cleaning,........................................................................41
Water Conservation .........................................................................131
A Consumer’s Guide to Water Conservation . ................................58, 126 Focus First on Service: The Voice and Face of Your Utiity ....................105
Air-Release, Air/Vacuum, and Combination Air Valves (M51) .................30
A Consumer’s Guide to Drinking Water: Where It Comes From, How It’s Forecasting Urban Water Demand .......................................................55
Aquifer Storage Recovery: A Guide to Groundwater Recharge
Made Safe, and What to Do If Something Goes Wrong ........................124
Through Wells .............................................................................55, 97 Fundamentals and Control of Nitrification in Chloraminated Drinking Water
A Consumer’s Guide to Water Conservation: Dozens of Ways to Save Water, Distribution Systems (M56) ...............................................................35
Avoiding Rate Shock: Making the Case for Water Rates .......................110
the Environment, and a Lot of Money ................................................124
AWWA Consumer Education Bill Stuffers ............................................119
AWWA Manuals Library Set . ...............................................................13
Conventional Water Treatment Process: Traditional Methods Stand the Test G
of Time ...........................................................................................123
Awwa Research Foundation Reports .......................................... 133–137 GIS Applications for Water, Wastewater, and Stormwater Systems .........85
Converting Distribution Systems from Chlorine to Chloramines ..............95
AWWA Standards Library Set ................................................................6 GIS Tools for Water, Wastewater, and Stormwater Systems . ..........85, 101
CRC Handbook of Laboratory Safety . ..................................................47
AWWA Wastewater Operator Field Guide ............................................104 “Give Water a Hand” Action Guide ....................................................130
Crisis, Conflict and Cooperation: Working with the Media ...................105
AWWA Water Operator Field Guide ......................................................68 Groundwater (M21) . .........................................................................16
Customer Service for Water Utilities . ................................................112
Groundwater Injection: Modeling, Risks, and Regulations .....................57
B D A Guide to the Filter Backwash Recycling Rule .....................................72
Backflow Prevention and Cross-Connection Control . ............................89 Desal 101: The Basics of Desalination . ...............................................75 H
Balancing Collections Performance and Service Ratings: Assessing the Desalination of Seawater and Brackish Water ......................................74
Handbook of CCL Microbes in Drinking Water . .....................................67
Impact of Policies at Municipal and Cooperative Utilities ....................110 DESALNET—Desalination Database . ....................................................74
Handbook of Chlorination and Alternative Disinfectants . ......................62
Basic Chemistry for Water and Wastewater Operators . .................46, 100 Design and Construction of Small Water Systems .................................78
Handbook of Civil Engineering Calculations . ........................................79
Basic Microbiology for Drinking Water Personnel . ................................46 Detecting and Silencing Leaks ............................................................95
Handbook of Drinking Water Quality . ..................................................65
Basic Science Concepts and Applications . ...........................................39 Developing Rates for Small Systems (M54) . ........................................15
Handbook of Mechanical Engineering Calculations ...............................79
Basic Science Concepts and Applications for Wastewater ....................101 Disinfection of Pipelines and Storage Facilities Field Guide ...................90
Handbook of Public Water Systems . ....................................................65
Benchmarking Performance Indicators for Water and Wastewater Utilities: Disinfection Strategies . .....................................................................41
2006 Annual Survey Data and Analysis Report . .........................103, 109 Handbook of Water Use and Conservation: Homes, Landscapes, Businesses,
Distribution System Requirements for Fire Protection (M31) .................32 Industries, Farms ..............................................................................59
Benchmarking Performance Indicators for Water and Wastewater Utilities: Distribution System Water Quality Challenges in the 21st Century:
Survey Data and Analyses Report . ............................................103, 109 Home Plumbing: An Inside Look at Residential Water Use . ..................123
A Strategic Guide ..............................................................................88
Bill Stuffers .............................................................................119-121 How Much Do You Know About Water? . .............................................132
Distribution Systems . ........................................................................40
Binder Index Tabs ................................................................................7 How Water Works: An Interactive Tour ...............................................123
Distribution Valves: Selection, Installation, Field Testing, and
Biodegradable Organic Matter in Drinking Water Treatment How Water Works Posters . ...............................................................123
Maintenance (M44) . .........................................................................29
and Distribution.................................................................................76 Hydraulic Design Handbook . ..............................................................83
The Drinking Water Dictionary ............................................................80
Buried Pipe Design ............................................................................87 Hydrology . .......................................................................................77
Drinking Water Distribution Systems: Assessing and Reducing Risks ......83
The Business of Water: A Concise Overview of Challenges Drinking Water Regulation and Health .................................................66
and Opportunities . ..........................................................................106 I
Drought Management Handbook .........................................................56
Butterfly Valves: Torque, Head Loss, and Cavitation Analysis (M49) ......29 Identification of Algae in Water Supplies .............................................70
Drought Preparedness and Response ..................................................56
Infrastructure Security Planning in an Unstable World:
Ductile-Iron Pipe and Fittings (M41) . .................................................18
C A Public Officials’ Guide . .................................................................114
Inside the Weather ..........................................................................129
Careers in Drinking Water Supply . ....................................................124 E Installation, Field Testing, and Maintenance of Fire Hydrants (M17) ......33
Case Studies in Source Water Protection .............................................56 Earth Cafe ......................................................................................131
Centrifugal Pump Design . ..................................................................87 Instrumentation and Control (M2) ......................................................25
Electrodialysis and Electrodialysis Reversal (M38) . .............................27 Integrated Environmental Modeling: Pollutant Transport, Fate, and Risk in
Centrifugal Pumps .............................................................................40 Elevated Water Storage Tanks: Maintenance ........................................91 the Environment . ..............................................................................98
The Changing Water Utility: Creative Approaches to Effectiveness Elevated Water Storage Tanks: Safety and Security ..............................91
and Efficiency .................................................................................107 Ion Exchange Treatment for Water . .....................................................68
Emergency Planning for Water Utilities (M19) . ....................................17 Iron and Manganese Removal Handbook . ............................................65
Chemistry of Water Treatment ............................................................62
Environmental Engineering . .............................................................102
The Chlorination/Chloramination Handbook .........................................63 J
Ergonomics at Work: Laboratory Ergonomics .......................................47
The Chlorine Dioxide Handbook . .........................................................63
Ergonomics at Work: Lifting and Back Strain . ......................................47 Jar Testing ........................................................................................41
Chlorine Safety .................................................................................53
Ergonomics at Work: Office Ergonomics ..............................................47
Chlorine Safety Pocket Guide . ............................................................53
Essential Water and Wastewater Calculations for Engineers L
Coagulation, Flocculation, and Sedimentation . ....................................41 and Operators . ...........................................................................77, 98 Let’s Talk Safety: Safety Talks 2008 . ..................................................47
Compilation of ASTM Standards Relating to Wastewater and The Evolving Water Utility: Pathways to Higher Performance ...............108
Stormwater 2006 ......................................................................12, 102
External Corrosion: Introduction to Chemistry and Control (M27) . ........31 M
Comprehensive Handbook on Water Quality Analysis for Distribution Maintaining and Replacing Fire Hydrants . ...........................................96
Systems . ..........................................................................................90 F Maintaining Water Quality in the Distribution System ..........................90
Comprehensive Sewer Collection Systems Analysis Handbook for Engineers
and Planners . .................................................................................104 Fiberglass Pipe Design (M45) . ...........................................................20 Maintenance Management for Water Utilities .....................................107
Field Guide to SDWA Regulations ........................................................70

INDEX
Management Innovation in U.S. Public Water and Wastewater A Public Finance Primer for Public Works Professionals: What You Need to Source Water Protection ....................................................................42
Systems . ................................................................................100, 110 Know But Didn’t Know How to Ask......................................................106 Source Water Security and Protection ...............................................115
Manual of Applied Field Hydrogeology . ...............................................88 Pump Handbook ................................................................................83 Splash! Activity Book . .....................................................................128
Math for Distribution System Operators: Practice Problems to Prepare for Pumping Station Design .....................................................................87 Standard Handbook for Civil Engineers . ..............................................77
Distribution System Operator Certification Exams ................................45 Pumps and Motors . ...........................................................................86 Standard Methods for the Examination of Water
Math for Water Treatment Operators: Practice Problems to Prepare for PVC Pipe—Design and Installation (M23) . ...........................................18 and Wastewater ....................................................................63, 78, 99
Water Treatment Operator Certification ...............................................45 Standard Methods Online .............................................................63, 99
M/DBP Training Toolkit . .....................................................................61 R Standards Binder . ...............................................................................7
Membrane Practices for Water Treatment ............................................76 Recommended Practice for Backflow Prevention and Cross-Connection Steel Water Pipe: A Guide for Design and Installation (M11) .................19
Membrane Treatment for Drinking Water and Reuse Applications: Control (M14) ...................................................................................33 Steel Water-Storage Tanks (M42) . ......................................................32
A Compendium of Peer-Reviewed Papers . ......................................61, 98 Rehabilitation of Water Mains (M28) ..................................................31 Stories From the Road: On-the-Job Experiences of Water Treatment
Membranes . .....................................................................................42 Rehabilitation Techniques for Water Mains . .........................................95 Plant Operators . ...............................................................................68
Microfiltration and Ultrafiltration Membranes (M53) . ..........................26 Reinventing Water and Wastewater Systems: Global Lessons for Improving The Story of Drinking Water . ............................................................128
Minimizing Earthquake Damage: A Guide for Water Utilities . .................84 Water Management . ................................................................100, 108 The Story of Drinking Water CD-ROM . ...............................................128
Modeling Water Quality in Drinking Water Distribution Systems . ...........84 Reverse Osmosis and Nanofiltration (M46) . ........................................26 The Story of Drinking Water Teacher’s Guide ......................................128
Modern Marvels: Aqueducts .............................................................125 Rothberg, Tamburini & Winsor Blending Application Package .................91
Modern Marvels: Bathroom Tech . .....................................................125 Rothberg, Tamburini & Winsor Chemical Water Softening Model . ...........71 T
Modern Marvels: City Water Systems..................................................125 Rothberg, Tamburini & Winsor Model for Water Process and Corrosion Taste and Odor: An Operator’s Toolbox ................................................73
Modern Marvels: Sewers...................................................................125 Chemistry .........................................................................................91 Thinking Outside the Bill: A Utility Manager’s Guide to Assisting
Rothberg, Tamburini & Winsor Operations Tool Set—Activated Sludge, Low-Income Water Customers . .........................................................109
N Version 2004–05 ............................................................................104 Tips for Water Conservation . ............................................................132
Navigating Rough Waters: Ethical Issues in the Water Industry ...........107 Routine Coliform Sampling for Water Systems ......................................75 Top Consumer Questions About Cryptosporidium . ................................126
New Horizons: Critical Infrastructure Protection . ...............................114 Rural Water Management . ...............................................................111 Top Consumer Questions About Drinking Water . .................................124
New Horizons: The New Workplace ....................................................113 Turbidity Measurement and Particle Counting ......................................40
Nuisance Organisms: The Basic Facts . ................................................71 S 2006 Water & Wastewater Rate Survey .......................................97, 106
Safe Drinking Water Advisor: A Compliance Assistance Resource .......... 71
2007 AWWA Annual Conference and Exposition Proceedings ...............118
O Safety Basics (Custom DVD)................................................................49
2007 AWWA Customer Service and Information Management Technology
On the Job: Customer Service ...........................................................113 Safety First: Confined Spaces . ...........................................................51 Conference Proceedings . .................................................................117
On the Job: Leak Detection . ...............................................................93 Safety First: Dog Attacks ...................................................................54 2007 AWWA Distribution Systems Symposium Proceedings .................118
On the Job: Meter Reading .................................................................93 Safety First: Elevated Work Surfaces/Fall Protection ............................52 2007 AWWA Membrane Technology Conference and Exposition
On the Job: Sampling .........................................................................69 Safety First: Eye Protection . ............................................................. 52 Proceedings . ..................................................................................117
On the Job: Trenching and Excavation . ................................................93 Safety First: Forklift Safety................................................................ 52 2007 AWWA Research Symposium Proceedings—Distribution Systems: The
Operational Control of Coagulation and Filtration Processes (M37) .......21 Safety First: Hazard Communication . ................................................. 50 Next Frontier . .................................................................................118
Operator Certification Study Guide: A Guide to Preparing for Water Safety First: Heavy Equipment Yard Practices ..................................... 51 2007 AWWA Water Quality Technology Conference and Exposition
Treatment and Distribution Operator Certification Exams ......................44 Safety First: Hot Work .......................................................................52 Proceedings . ..................................................................................118
Operator Certification Study Guide: Secrets to Success ........................44 Safety First: Indoor Crane Operation . .................................................53 2007 AWWA Water Utility Compensation Survey . ...............................105
Operator Chemistry Made Easy . .........................................................46 Safety First: Laboratory Safety for Water Professionals ........................51 2007 AWWA/WEF Joint Management Conference Proceedings . ...........117
Operator Math Made Easy ..................................................................46 Safety First: Lockout/Tagout ..............................................................50 A Typical Water System: From Source to Tap and Back ........................123
Optimizing Filtration Operations .........................................................72 Safety First: Night Work . ...................................................................52
Our Water Cycle ..............................................................................131 Safety First: Pipe Handling Safety for Field Crews ................................53 U
Ozone and UV . ..................................................................................42 Safety First: Respirator Safety . ..........................................................50 Unidirectional Flushing ......................................................................96
Ozone in Drinking Water Treatment: Process Design, Operation, Safety First: Safe Handling of Compressed Gas in the Laboratory ..........50 Urban Water Supply Handbook . ..........................................................67
and Optimization ...............................................................................70 Safety First: The Safe Handling of Water Treatment Chemicals . .............51 Using Technology to Conduct a Contaminant Source Inventory:
A Primer for Small Communities ..........................................................59
Safety First: Safety and Security Practices for Contractors ...................53
P Safety First: Seasonal Safety . ............................................................50
Utility Driver Safety: Road Rage .........................................................48
PE Pipe—Design and Installation (M55) ..............................................20 Utility Driver Safety: Road Rules . .......................................................48
Safety First: Trenching and Excavation ................................................51
Peabody’s Control of Pipeline Corrosion ..............................................87 Utility Driver Safety: Snow and Ice . ....................................................48
Safety First: Water Utility Security . ....................................................51
Periodic Table of the Elements ............................................................25 Utility Excavation Safety: Backhoe Safety . ..........................................48
Safety First: Work Area Traffic Control ................................................52
Pipeline Repair . ................................................................................82 Utility Excavation Safety: Trenching and Shoring Techniques .................48
Safety First: Working with Hazardous Materials . ..................................51
Piping Databook . ..............................................................................88 Utility Perimeter Security ...................................................................15
Safety First: Workplace Hearing Loss ..................................................52
Piping Handbook ...............................................................................84 Safety Practices for Water Utilities (M3) .............................................17
Plain Talk About Drinking Water: Questions and Answers About the Water V
Salinity Issues in Source Waters .........................................................74
You Drink . ......................................................................................124 Valve Handbook . ...............................................................................85
SCADA and Instrumentation . ..............................................................42
Planning and Managing Reliable Urban Water Systems . ......................107
Science Court: Water Cycle CD-ROM .................................................131 W
Pocket Ref ........................................................................................79
Science Seekers: Safe Water CD-ROM ...............................................131
Precoat Filtration (M30) ....................................................................23 Wastewater Engineering: Treatment and Reuse ..................................101
Select ANSI/AWWA Standards for Small Systems,..................................12
Pretreatment Field Guide ...................................................................61 Wastewater Microbiology: A Handbook for Operators . ........................102
Self-Assessment for Treatment Plant Optimisation . ..............................65
Principles of Water Rates, Fees, and Charges (M1) ..............................15 Water Adventures Around the World Activity Book ..............................127
Services and Meters ..........................................................................86
Problem Organisms in Water: Identification and Treatment (M7) ...........22 Water and Wastewater Calculations Manual . .................................77, 98
Shift Work ........................................................................................54
Professor Water: Fantastic Facts About H2O . ....................................130 Water and Wastewater Treatment: A Guide for the Nonengineering
Simplified Procedures for Water Examination (M12) .............................25 Professional . ............................................................................66, 100
Professor Water & the Amazing Water Cycle .......................................130
The Site Calculations Pocket Reference ...............................................79 Water Audits and Leak Detection (M36) ..............................................30
Professor Water & the Amazing Water Cycle Teacher’s Guide ...............130
Site Water Management Planning: A Handbook for Landscape, Water Water Chlorination/Chloramination Practices and Principles (M20) .......24
Professor Water Set . .......................................................................130 Conservation, Golf & Irrigation Professionals . .....................................58
Protecting Against Waterborne Disease ...............................................73 Water Conservation and Efficient Use . ................................................58
Siting, Drilling, and Construction of Water Supply Wells . ......................82
Protecting the Source: Land Conservation and the Future of America’s Water Conservation Programs—A Planning Manual (M52) .....................16
Sizing Water Service Lines and Meters (M22) ......................................27
Drinking Water ..................................................................................57 Water Conservation-Oriented Rates: Strategies to Extend Supply, Promote
Source Protection Handbook: Using Land Conservation to Protect Drinking Equity, and Meet Minimum Flow Levels...............................................108
Water Supplies ..................................................................................57
The Water Cycle ..............................................................................132
www.awwa.org • 1.800.926.7337 141

INDEX
Water Desalting Planning Guide for Water Utilities ...............................75 Water Rates, Fees, and the Legal Environment . .................................108 Water Utilities at Risk: Violence in the Workplace,.................................54
Water Distribution Operator Training Handbook . ..................................85 Water Resources Planning (M50) . ......................................................13 Water Utility Accounting ..................................................................111
Water Distribution Operator Training Series .........................................86 Water Reuse: Issues, Technologies, and Applications . ..........................97 Water Utility Capital Financing (M29) .................................................14
Water Distribution System Assessment Workbook . ...............................87 Water Rights of the Eastern United States ...........................................58 Water Utility Management (M5) . ........................................................14
Water Distribution Systems Handbook ...........................................46, 89 Water Sources . .................................................................................38 Water Valves .....................................................................................86
Water Fluoridation Principles and Practices (M4) .................................22 Water Sources (DVD) .........................................................................41 Water Well Rehabilitation and Reconstruction . ....................................82
Water for All in Latin America: A Daunting Task ....................................59 Water Supply Systems Security . .......................................................114 The Water Works: From Source to Tap . ..............................................129
“Water Fun for You” Coloring Book ...................................................128 Water System Security: Biological Threat and Mitigation . ...................116 WATER:\STATS 1999 Financial and Revenue Survey ............................111
Water Images on Tap, Vol. 1 and 2 . ..................................................127 Water System Security: Distribution System Protection . .....................116 WATER:\STATS 2002 Distribution Survey ...........................................111
Water Infrastructure at a Turning Point: The Road to Sustainable Asset Water System Security: A DVD Field Guide .........................................115 WATER:\STATS Water Utility Database ...............................................111
Management . ...................................................................................90 Water System Security: A Field Guide ................................................115 Waterborne Pathogens (M48) . ...........................................................23
Water Loss Control ............................................................................40 Water System Security: First Responders . .........................................116 Waternet—Bibliographic Database ......................................................80
Water Loss Control Manual . ...............................................................60 Water System Security: SCADA and Cyber Protection ..........................116 Watersheds: Process, Assessment, and Management ...........................57
Water Magic—Water Activities for Students & Teachers .......................128 Water Transmission and Distribution ...................................................38 We Treat Water Right: The Basics of Water Quality .......................71, 127
Water Main Disinfection and Dechlorination . .......................................96 Water Treatment . ..............................................................................38 Whaddya Know About H2O? .............................................................129
Water Mains and Fittings ...................................................................86 Water Treatment Made Simple for Operators ........................................67 WSO Textbooks . ..........................................................................38–39
Water Meters—Selection, Installation, Testing, and Maintenance (M6) 28 Water Treatment Operator Handbook, . ..........................................44, 66
Water Pumps and Pumping Systems ....................................................88 Water Treatment Plant Chemical Protection Y
Water Quality . ..................................................................................39 and Security ...................................................................................114 Your Own Back Yard: A Xeriscape Primer ..............................................55
Water Quality and Treatment: A Handbook of Community Water Treatment Plant Design . ...........................................................62
Water Supplies ..................................................................................62 Water Treatment Principles and Design . ..............................................66
Water Quality Complaint Investigator’s Field Guide . .............................69 Water Utilities at Risk: Sexual Harassment in the Workplace .................54
Water Quality in the Distribution System .............................................89 Water Utilities at Risk: Substance Abuse . ............................................54
Subject Index Chlorine and chlorination .....................................62

A D E
converting to chloramines (DVD) .....................95
Accounting . ......................................................111 Demand forecasting . ...........................................55 Earthquake preparedness . ...................................84
handbook . .....................................................63
Algae . ................................................................70 Desalination .................................................74, 75 Electrodialysis/electrodialysis reversal . ................27
manual ..........................................................24
ANSI/AWWA standards for small systems . .............12 database .......................................................74 Emergency planning
safety . ..........................................................53
Aqueducts . .........................................................25 Dictionary . .........................................................80 bill stuffers . ................................................121
Chlorine dioxide ..................................................63
Aquifer storage recovery ................................55, 97 Disinfection ........................................................62 manual ..........................................................17
Coagulation
Asbestos-cement pipe standards . ...........................9 Disinfection Engineering
operational control, . ......................................21
ASTM wastewater and stormwater standards . ........12 chemicals (standards) ......................................7 calculations .......................................77, 79, 98
operator training (DVD) ..................................41
AWWA annual conference proceedings . .............. 118 converting from chlorine to chloramines (DVD) 95 civil . .......................................................77, 79
standards ........................................................7
Awwa Research Foundation reports............. 133–137 of facilities (standards) ..................................10 environmental . ............................................102
Coliform sampling ...............................................75
Compensation survey . .......................................105 operator training (DVD)...................................41 mechanical ....................................................79
B of pipelines and storage facilities ....................90 pocket reference ............................................79
Concrete pipe standards ........................................9
Backflow prevention See also Chloramine and chloramination; Chlorine and wastewater ..................................................101
Concrete pressure pipe ........................................19
bill stuffers . ................................................120 chlorination; Chlorine dioxide; Ozone and ozonation Ethical issues . ..................................................107
Conference proceedings . ............................117–118
DVD ..............................................................89 Disinfection by-products ......................................61 Examination . ......................................... See Testing
Construction contract administration ....................21
manual ..........................................................33 Distribution systems . ..............................38, 67, 89
Consumer education ..........................................124
Backwash recycling rule . .....................................72
bill stuffers . ........................................ 119–121 analysis . .......................................................90 F
Basic science ..............................................39, 101 assessment workbook, . ..................................87 Fiberglass pipe . ..................................................20
DVDs . .........................................124, 125, 126
Bibliographic database (CD-ROM) . .......................80 conference proceedings ................................118 Filtration
image collection, . ........................................127
Biodegradable organic matter . .............................76 DVD ..............................................................40 DVD ..............................................................41
posters, . .....................................................123
flushing and cleaning (DVD) ............................41 field guide .....................................................69
C water quality . ........................................71, 127
handbook........................................................46 filter evaluation procedures . ...........................72
See also Youth education
Capital financing manual . ....................................14 modeling ...........................................34, 83, 90 operational control . .......................................21
Contaminant source inventories . ..........................59
Careers (DVDs) ...........................................46, 124 risk assessment and reduction ........................83 optimization....................................................72
Corrosion control ................................................87
Chemistry .................................................. 46, 100 security . .....................................................116 precoat .........................................................23
manual ..........................................................31
water treatment .............................................62 2002 survey ................................................111 standards ........................................................7
standards ........................................................7
Chloramine and chloramination unidrectional flushing (DVD) ...........................96 troubleshooting and design handbook ..............69
Cross-connection control
converting from chlorine (DVD) .......................95 water quality . ..............................84, 88, 89, 90 See also Membrane filtration
DVD ..............................................................89
handbook . .....................................................63 water quality (DVD) ........................................90 Fire hydrants
manual ..........................................................33
manual ..........................................................24 Drought management ..........................................56 manual ..........................................................33
Cryptosporidium ................................................126
and nitrification .............................................35 See also Water conservation O&M . ............................................................82
Customer service . .............................................105
Ductile-iron pipe and fittings operator training (DVDs) . .........................86, 96
conference proceedings ................................117
manual ..........................................................18 standards .................................................. 9–10
DVDs . .................................................112, 113
standards ........................................................8 Fire protection ....................................................32

INDEX
Flexible-membrane storage ..................................34 emergency planning . ......................................17 R
Flocculation........................................................ 41 fiberglass pipe ...............................................20 N
Rates
Flowmeters..........................................................28 fire hydrants ..................................................33 Nanofiltration .....................................................26
increases and public support . .......................110
Fluoridation.........................................................22 fire protection . ..............................................32 Nitrification ........................................................35
and legal environment ..................................108
Flushing flexible-membrane covers ...............................34 Nuisance organisms . ...........................................71
and low-income customers ............................109
operator training (DVD) ..................................41 flowmeters . ...................................................28 manual ..........................................................22
manual ..........................................................15
unidrectional (DVD) . ......................................96 fluoridation . ..................................................22
O for small systems ...........................................15
groundwater ..................................................16
G 2006 survey ..........................................97, 106
instrumentation and control ............................25 Operational control
water conservation . .....................................108
Geographic information systems (GIS) ..........85, 101 leak detection ................................................30 manual ..........................................................21
Regulations . .....................................61, 66, 70, 71
Groundwater library set . ....................................................13 See also Instrumentation and control
Research
injection ........................................................57 main rehabilitation .........................................31 Operator training
Awwa Research Foundation reports . ...... 133–137
manual ..........................................................16 meters and metering . ...............................27, 28 career advancement (DVD) . ............................46
conference proceedings ................................118
See also Aquifer storage recovery microfiltration . ..............................................26 certification study guides (DVD & CD-ROM) . ....44
Reverse osmosis . ................................................26
modeling of distribution systems .....................34 chemistry (DVD)............................................. 46
H field guide .....................................................68
nanofiltration . ...............................................26 S
Hazard communication . .......................................50 nitrification ...................................................35 handbook....................................................... 46
Safe Drinking Water Act .................................70, 71
Human resources ..............................................113 nuisance organisms ........................................22 hydrants (DVDs) . .....................................86, 96
Safety
Hydraulic design .................................................83 operational control of coagulation mains and fittings (DVD) . ...............................86
backhoe ........................................................48
Hydraulics ..................................................70, 103 and filtration...................................................21 math .............................................................45
chlorine..........................................................54
Hydrogeology.......................................................88 pathogens .....................................................23 math (DVD) . ..................................................45
compressed gas .............................................50
Hydrologic cycle PE pipe . ........................................................20 meter reading (DVD) . .....................................93
confined spaces .............................................51
bill stuffers . ................................................121 precoat filtration . ..........................................23 microbiology . ................................................45
contractors . ..................................................53
youth education ...................................130, 131 PVC pipe . ......................................................18 on-the-job stories . .........................................68
custom DVD ...................................................49
Hydrology . .........................................................77 rates .............................................................15 pumps and motors (DVD) ................................86
and dogs .......................................................54
reverse osmosis.............................................. 26 services and meters (DVD) . ............................86
I safety . ..........................................................17 treatment ......................................................66
driver ............................................................48
elevated surfaces ...........................................52
Information technology . ....................................117 sizing service lines and meters ........................27 valves (DVD),..................................................86
ergonomics . ..................................................47
Instrumentation and control steel pipe ......................................................19 water distribution . ........................................85
eye protection . ..............................................52
manual,..........................................................25 steel storage tanks . .......................................32 Ozone and ozonation, . .........................................70
forklift . .........................................................52
See also Operational control; SCADA systems testing ..........................................................25 DVD ..............................................................42
hazard communication ....................................50
Ion exchange ......................................................68 title and price list . .........................................36
Iron and manganese removal . ........................65, 65 ultrafiltration . ...............................................26 P hazardous materials .......................................51
Particle counters . ...............................................40 hearing . ........................................................52
Irrigation . ..........................................................58 utility management . .......................................14
Pathogens ..........................................................23 heavy equipment ............................................51
valves . ....................................................29, 30
J water audits . .................................................30 PE pipe . .............................................................20 hot work ........................................................52
Periodic table . ....................................................25 indoor crane operation . ..................................53
Jar testing ..........................................................41 water conservation . .......................................16
Pipes and piping . ................................................84 laboratory ......................................... 47, 50, 51
water resources planning ................................13
L Math ..................................................................45 bill stuffers . ................................................120 lifting and back strain . ...................................47
databook .......................................................88 lockout/tagout . .............................................50
Latin America . ....................................................59 engineering calculations .....................77, 79, 98
dechlorination (DVD) ......................................96 manual ..........................................................17
Lead . ...............................................................120 Media relations (DVD) .......................................105
installation standards .....................................10 night work .....................................................52
Leak detection Membrane filtration . ...............................61, 76, 98
pipeline disinfection .................................90, 96 office ............................................................47
bill stuffers, . ...............................................121 conference proceedings ................................117
repair (DVD) ..................................................82 pipe handling .................................................53
consumer guide (DVD), ...................................95 DVD ..............................................................42
safety,............................................................53 respirator ......................................................50
manual, . .......................................................30 See also Desalination; Electrodialysis/electrodialysis
reversal; Microfiltration; Nanofiltration; Reverse standards ..............................................8–9, 11 seasonal . ......................................................50
training (DVD) . ..............................................93
osmosis; Ultrafiltration underground design . ......................................87 shift work ......................................................54
Long-Term 2 Enhanced Surface Water Treatment
Rule ...................................................................61 Meters and metering See also Asbestos-cement pipe standards; Ductile-iron storage tank ..................................................91
installation (operator training DVD), ................86 pipe; Fiberglass pipe; PE pipe; Plastic pipe standards; talks .............................................................47
M reading (DVD), ...............................................93 PVC pipe traffic control ................................................52
Mains selection, installation, testing, maintenance 28 Plant equipment standards . .................................12 treatment chemicals ...............................51, 114
disinfection and dechlorination . ......................96 sizing ............................................................27 Plastic pipe standards . ........................................11 trenching and excavation ................................51
operator training (DVD) ..................................86 standards ................................................ 10–11 Posters . ...........................................................123 trenching and shoring . ...................................48
rehabilitation (manual) ...................................31 Microbes ..................................................... 61, 67 Precoat filtration . ...............................................23 water utility security . .....................................51
rehabilitation techniques ................................95 Microbiology Pretreatment ......................................................61 Sampling ............................................................69
Maintenance management . ................................107 basic . ...........................................................45 Prophylaxis standards . ..........................................8 coliform, . ......................................................75
Manuals wastewater ..................................................102 Public finance ...................................................106 See also Testing
backflow prevention .......................................33 Microfiltration . ...................................................26 Public relations (DVD) .......................................105 SCADA systems ...................................................42
capital financing ............................................14 Modeling Public water systems ...........................................65 Scale control standards .........................................7
chlorination and chloramination ......................24 distribution systems .....................34, 83, 84, 90 Pumps and pumping . .....................................83, 88 Security . ....................................................51, 114
concrete pressure pipe ...................................19 hydrologic .....................................................84 centrifugal, design .........................................87 bill stuffers . ................................................119
construction contract administration ...............21 pollutant transport .........................................98 centrifugal (DVD) ...........................................40 biological threat and mitigation (DVD) ...........116
corrosion control . ..........................................31 Rothberg, Tamburini & Winsor blending operator training (DVD) ..................................86 computer . ...................................................116
cross-connection control ................................33 application ....................................................91 station design ................................................87 and contractors . ............................................53
ductile-iron pipe . ...........................................18 Rothberg, Tamburini & Winsor corrosion model 91 PVC pipe . ...........................................................18 distribution systems .....................................116
electrodialysis/electrodialysis reversaL ............27 Rothberg, Tamburini & Winsor softening model 71 DVDs . ......................................... 114, 115, 116
www.awwa.org • 1.800.926.7337 143

INDEX
field guides . ................................................115 tank maintenance, safety, security ..................91 and irrigation . ...............................................58
first responders ...........................................116 See also Aquifer storage recovery manual ..........................................................16
source water ................................................115 Stormwater standards . ................................12, 102 rates ...........................................................108
storage tanks . ...............................................91 Substance abuse .................................................54 youth education ...........................130, 131, 132
treatment chemicals .....................................114 Sustainable asset management............................. 90 See also Drought management
Sedimentation . ...................................................41 Water loss ..........................................................59
Service lines T DVD...............................................................40
operator training (DVD) ..................................86 Taste and odor control Water quality ..........................................39, 62, 65
sizing ............................................................27 and algae ......................................................70 bill stuffers . ................................................119
standards ......................................................11 DVD,................................................................3 complaint investigator’s field guide . ................69
Sewer systems ..........................................104, 125 standards ........................................................8 consumer education ...............................71, 127
Sexual harassment ..............................................54 Testing in distribution systems . ................84, 88, 89, 90
Small water systems manual ..........................................................25 in distribution systems (DVD) ..........................90
contaminant source inventories .......................59 standard methods . ...............................3, 78, 99 technology conference proceedings ...............118
design and construction . ................................78 See also Sampling testing ..........................................................25
management (DVD) ......................................111 Treatment plants Water resources planning......................................13
rates .............................................................15 design ...........................................................62 Water reuse ................................................ 97, 101
standards ......................................................12 hydraulics . ............................................70, 103 Water rights . ......................................................58
Softening standards ..............................................7 optimization . .................................................65 Water treatment . ............................38, 62, 66, 100
Source water . .....................................................38 Trenching and excavation chemicals ......................................................62
operator training (DVD).................................. 41 safety . ....................................................48, 51 operator guides . ............................................66
protection . ........................................42, 56, 57 training .........................................................93 reengineering, improved technologies
salinity . ........................................................74 Turbidimeters ......................................................40 benchmarking ......................................100, 108
security . .....................................................115 Water ultilities.....................................................65
See also Watershed management U Latin America . ...............................................59
Standards Ultrafiltration . ....................................................26 privatizing ...........................................100, 108
asbestos-cement pipe . .....................................9 Ultraviolet ..........................................................42 sustainable asset management . ......................90
binder .............................................................7 Utility management ........................... 106, 107, 108 Waterborne disease . ...........................................73
binder index tabs . ............................................7 accounting . .................................................111 Watershed management . .....................................57
coagulation . ....................................................7 collections performance and customer Wells
concrete pipe . .................................................9 satisfaction .................................................110 rehabilitation and reconstruction . ...................82
disinfection chemicals ......................................7 compensation survey ....................................105 siting, drilling, construction ............................82
disinfection of facilities ..................................10 conference proceedings ................................117 standards ........................................................7
ductile-iron pipe and fittings............................. 8 construction contract administration ...............21
filtration . ........................................................7 financial survey . ..........................................111 X
hydrants . .................................................. 9–10 human resources issues . ..............................113 Xeriscape . ..........................................................55
library set . ......................................................6 innovation ...........................................100, 110 bill stuffer ...................................................120
meters . ................................................... 10–11 manual ..........................................................14
pipe installation .............................................10 performance indicator survey data . .......103, 109 Y
pipes and piping . .........................................8–9 public finance ..............................................106 Youth education ........................128, 129, 130, 131
plant equipment .............................................12 standards ......................................................12 activity books ......................................127, 128
plastic pipe . ..................................................11 statistical database . ....................................111 coloring book ...............................................128
prophylaxis . ....................................................8 Ethel Mermaid series ....................................131
scale and corrosion control ...............................7
V hydrologic cycle .......................... 130, 131, 132
Valves ................................................................85 Professor Water DVDs . .................................130
service lines ..................................................11
manuals ..................................................29, 30 school book covers .......................................132
small water systems .......................................12
operator training (DVD) ..................................86 Science Court series .....................................131
softening .........................................................7
standards .................................................. 9–10 water conservation . .....................130, 131, 132
steel pipe ....................................................8–9
Violence in the workplace . ...................................54 water utilities . .............................................129
storage . ........................................................11
stormwater ....................................................12 weather .........................................................29
W See also Consumer education
stormwater (ASTM compilation) . .............12, 102
Wastewater
taste and odor control ......................................8
activated sludge operations software .............104
utility management . .......................................12
basic science ...............................................101
valves . ...................................................... 9–10
microbiology . ..............................................102
wastewater ....................................................12
operator field guide . ....................................104
wastewater (ASTM compilation) . ...................102
standards ......................................................12
water wells ......................................................7
standards (ASTM compilation) . ...............12, 102
Steel pipe
treatment ..............................................66, 100
manual ..........................................................19
treatment reengineering, improved
standards ....................................................8–9 technologies, benchmarking . ................100, 108
Storage Water audits .......................................................59
disinfection . ..................................................90 manual ..........................................................30
flexible-membrane . ........................................34 Water conservation .............................................59
standards ......................................................11 bill stuffers . ................................119, 120, 121
steel tanks . ...................................................32 consumer’s guides . ................................58, 124

2008 AWWA
Event Schedule
Annual Conference & Exposition Distribution Systems Symposium
2008 Atlanta, Georgia & Exposition (DSS)
June 14–18 Austin, Texas
2009 San Diego, California September 21–24, 2008
June 14–18 Financial Management: Cost of Service
2010 Chicago, Illinois Rate-Making Seminar
June 20–24 Denver, Colorado
2011 Washington, D.C. October 1-3
June 12–16 1.9 CEUs/19 PDHs
2012 Dallas, Texas Mapping Your Course to a Successful

June 10–14 Workforce Plan Seminar
Fort Worth, Texas
LT2 Treatment Options Seminar November 13-14
Seattle, Washington 1.4 CEUs/14 PDHs
September 11–12
1.45 CEUs/14.5 PDHs Water Quality Technology Conference®
& Exposition (WQTC)
Business Continuity Planning Seminar Cincinnati, OH
Long Beach, California November 16–20, 2008
September 18–19
1.3 CEUs/13 PDHs Source Water Protection & Planning Seminar
Atlanta, Georgia
December 4-5
1.35 CEUs/13.5 PDHs
This information is current as of April 9, 2008. For updated conference,

workshop, and seminar information, visit the AWWA Web site at www.awwa.org.
For information on exhibiting and sponsorship opportunities, call us at
303.347.6138/6237/6238 or 303.734.3442.
For information on all AWWA conferences,

workshops, and seminars, go to www.awwa.org
AWWA
Conference® & Exposition
Water Quality
Technology
The premier conference for water quality
professionals around the world
Cincinnati, Ohio, November 16–20, 2008
The Genius of Water
The AWWA Water Quality Technology
Conference® and Exposition (WQTC)
keeps water quality professionals
up-to-date with the latest research
and technologies for keeping
drinking water safe. Join your
peers for an unparalleled techni-
cal program, extensive networking
opportunities,
and must-see innovations
in water quality technology
and services!
1.800.926.7337
awwa.org/conferences/wqtc
NON-PROFIT ORG.
U.S. POSTAGE
6666 West Quincy Avenue PAID
Denver, CO 80235-3098
DENVER, CO
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AWWA BOOKSTORE CATALOG

The world’s most comprehensive catalog of water and wastewater publications

the Authoritative resource on safe Water ®

AWWA Standards from The Water Library are priced the

AWWA Standards you order from The Water Library are

Journal AWWA articles, too

The Water Library will continually expand to include

AWWA Online Utility Management and Customer Service 105

awwa.org Utility Security 114

2 AWWA Bookstore Catalog

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The Authoritative Resource on Safe Water ®

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AWWA Standards Library Set

n Asbestos–cement pipe n Fluoridation chemicals n Softening chemicals

PRINT No. 49000 (Updated four times a year)

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Standards Binder Binder Index Tabs

Designation Name Cat. No. Retail Member

Designation Name Cat. No. Retail Member

PIPE AND ACCESSORIES

8 AWWA Bookstore Catalog

Designation Name Cat. No. Retail Member

Valves and Hydrants

Designation Name Cat. No. Retail Member

Valves and Hydrants (continued)

10 AWWA Bookstore Catalog

Designation Name Cat. No. Retail Member

Designation Name Cat. No. Retail Member

Select ANSI/AWWA Standards for Small Systems

Compilation of ASTM Standards Relating to Wastewater

12 AWWA Bookstore Catalog

In the day-to-day operation, maintenance, and management of

The AWWA Manuals

MANUAL OF WATER SUPPLY PRACTICES

4. Water Rights and Policy and Groundwater Protection

New Edition Contents

Water Utility Management (M5)

14 AWWA Bookstore Catalog

Principles of Water Rates, Fees, and Charges (M1)

Developing Rates for Small Systems (M54)

Water Conservation Programs—A Planning Manual (M52)

16 AWWA Bookstore Catalog

Safety Practices for Water Utilities (M3)

plans for a variety of emergencies, from natural disasters to human-caused accidents.

2. Hazard Summary 5. Preparedness Planning

‘‘It is highly gratifying to be a part of a culture committed to public health.”

PVC Pipe—Design and Installation (M23)

Ductile-Iron Pipe and Fittings (M41)

18 AWWA Bookstore Catalog

Steel Water Pipe: A Guide for Design and Installation (M11)

Concrete Pressure Pipe (M9)

PE Pipe—Design and Installation (M55)

Fiberglass Pipe Design (M45)

Published by AWWA. Softbound, 159 pp. 2005. ISBN 158321589.

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Operational Control of Coagulation and Filtration Processes (M37)

Published by AWWA. Softbound, 103 pp. 2000. ISBN 1583210555.

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2. Hazard Summary 5. Preparedness Planning