To: Nancy Myers

From: David Whitehall

Date: October 5, 2022
Subject: APLED 121-Chapter 5 – Achieving Audience Involvement-Pg. 115

Achieving Audience Involvement

1.

A. “The Company will require further information before processing this request.”

“The company will be hosting a conference to gain feedback from our

employee’s before we process the work request.”

B. “It has been decided that a new procedure must be implemented to avoid further
mechanical failures.”

“After the recent failure in the welding department, Janet, the new onboarding
supervisor suggested a host of new procedures to prevent further mechanical
failures.”

C. “The department supervisor wants to extend heartfelt thanks for the fine efforts
expended.”
“Jane, the department supervisor wanted to extend her heartfelt thanks for the
hard work displayed by the night shift.”

D. “I think you have done a great job. I want you to know that you have surpassed this
month’s quota by 12 percent. I believe I can speak for the entire department by saying thank
you.”

“I want you to know that you’ve done a great job, John. Your work was so
efficient that you surpassed this month’s quota by 12 percent. I know I speak for
the entire department by saying thank you.”

E. “If the computer overloads, simultaneously press reset and control. Wait for the
screen command. If it reads ‘Data recovered,’ continue operations. If it reads ‘I/O error,’ call
the computer resource center.”
 “If your computer overloads, simultaneously press reset and control. Wait for
the screen command. If it reads ‘Data recovered,’ continue operations. If it reads ‘I/O error’ call
John in the computer resource center.”

2.
A. “We cannot lay your cable until you sign the attached waiver.”

“For legal reasons, we need you to sign the attached waiver before we lay your
cable.”

B. “John don’t purchase the wrong program. If we continue to keep inefficient

records, our customers will continue to complain.”

“John make sure to double check when you purchase the program. If we don’t up
our efficiency soon, our customers will continue to complain.”

C. “You have not paid your bill yet. Failure to do so might result in termination of
services.”

“Johnathan, you have failed to pay your monthly bill. Continued refusal to pay the
bill will result in the termination of your services by the end of the month.”

D. “If you incorrectly quote or paraphrase you will get an ‘F’ on the assignment.”

“If you continue to incorrectly quote or paraphrase on your assignment, I will be

forced to give you an F.”

E. “Your team has lost 6 of their last 12 games.”

“Your team is struggling, Marcus, they’ve lost half a dozen games already.”