Professional Documents
Culture Documents
CV 2022
CV 2022
PROFESSIONAL SUMMARY
Dynamic and innovative management professional leveraging superb “real world” knowledge of
customer service to excel as a team professional. Superb scheduling, documentation,
communication and presentation skills coupled with cultural sensitivity and years of experience
in conducting research, managing operations, marketing and merchandising. Skilled at resolving
conflicts and addressing issues promptly while building positive relationships. A proactive
leader committed to ensuring a productive and safe environment for employees, customers and
clients. Proven track record of settings clear expectations, goals and objectives. Promptly
addresses performance and employee relations issues in accordance with company policies.
Consistently striving to create high-performing teams by inspiring innovation, skills coaching,
focused care and setting direction.
PERSONAL PROFILE
• Communication: ability to communicate both written and verbally with a diversity of people
from different backgrounds and levels
• Strong organisational skills: to maintain excellent organisation and prioritisation of work
during highly busy and pressurised periods with attention to detail
• Costumer service skills: being friendly, caring and diplomatic with clients and customers
• Interpersonal skills: empathising and motivating others, and developing good working
relationships by building genuinely positive rapports with people with ease
• Multi-tasking: can manage conflicting needs of co-workers and able to prioritise workload
• Problem solving: developed innovative solutions to prevent immediate or long-term
problematic situations
• Languages: English, Romanian
• Working style: pro-active, flexible, positive, confident, organised, committed, target-driven
and reliable with a pleasant and presentable personality, ability of working within teams and
also using own initiative
• IT : .Microsoft office, auto cad Word, Outlook, Excel
• Driving Licence: Full, Clean, British.
WORK HISTORY
Freelancer
Manages entire function and daily operations of store supervises staff management
and methods of operating computers with POS system. Implements proper
procedures on fire and safety as well adherence to site policies. Monitors and assists
with transport of products and/or fixtures to other locations. Liaised with logistics
team to control shipment of products, missing products or late arrivals.
Interest and Hobbies: NHS volunteering, Cancer Research UK, fishing, enjoying
natural environment.