Why Planar For Touch Screens

July 2010

Confidential | 2010 Planar Systems, Inc.

Planar at a Glance
Founded in 1983, I.P.O. in 1993 (Nasdaq: PLNR) Global company with headquarters in Beaverton, Oregon Strong history of display technology innovation Focused on leadership in specialty display market Actual FY 09 revenue of $175 million USD

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Focused on Five End Markets

Digital Signage and Video Wall Information Technology Display Markets Custom and Embedded High-End Home

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Information Technology Unit

Touchscreen LCD monitors, all-in-one touchscreen computers, business projectors, & LCD monitors Differentiated through warranty, support, responsiveness and product innovation Sold through distributors & resellers B2B Over 250,000 units shipped per year! Over 2.0 million installed units

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Planar Touch Screen Products

15, 17, &19 4:3, & 22 16:9 HID Compliant DRIVERLESS Touch Screen Monitors
SAW, Resistive, Capacitive Economical

22 Multi-Touch LCD for Consumer Applications Multi16:9 aspect ratio Supports only Microsoft Windows 7

15 All-in-One Touchscreen Computer All-in1 GHz processor and 1 GB memory Resistive touchscreen Microsoft Windows XP or WePOS

Accessories
Cardswipe, Thin Client Brackets, Multiple Monitor Deskstands

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LCD Monitor and Projector Portfolio

PL Planar Leadership Thin-bezel, easy-to-use monitors

PL

Suited to pragmatic corporate business users 15", 17", 19", and 22" widescreen PX Planar Exceptional Suited to high-performance business applications

PX

22", 24", 27" widescreen PR Planar Business Projectors

Portable projectors, measuring in under 4 pounds! DLP BrilliantColor XGA projectors at affordable prices Ideal for classrooms, mid-to-large conference rooms and small offices

PR

Accessories
Multiple monitor stands and extended warranties

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PT Product Industrial Design

Gasket sensor to protect against liquids Center mounted stand allows for full tilt (-5 to 90) and stability Cable management opening Internal power supply in display head to allow use of different stands Minimum foot print Heat vents on the back slope outward to protect from liquid ingress

Side mounted controls

Optional card swipe/MSR accessory fits 15, 17, 19, 22 sizes

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Economical Touch Screen Monitors

Available in 15, 17 and 19 sizes Perfect for retail, hospitality and kiosk applications Recognizes touch input from finger, gloved hand, credit card, pen or stylus Compatible with 75mm, 100mm mounting options (varies by model) External or internal power supply models available Customer First Warranty featuring 3-Year, 2-Day Advance Replacement

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15, 17, and 19 4:3, and 22 16:9 SAW Touch Screen Monitors
Perfect for healthcare, POS, retail, kiosk, control room applications Durable pure-glass touch screens for greater image quality Compatible with 75mm, 100mm mounting options (varies by model) -5 to 90 tilt range Activated by a finger, gloved hand, or stylus Customer First Warranty featuring 3-Year 2-Day Advance Replacement

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22 16:9 Optical Touch Screen Monitor

Optimized for multimedia applications 22 widescreen Full HD resolution Compatible with only Microsoft Windows 7 Optical touch screen with USB interface Analog/DVI-D video inputs Recognizes touch input from finger, gloved hand, or stylus Compatible with mounting options that use the 100 mm VESA standard 3-Year Customer First Warranty featuring FREE 2-Day Advance Replacement

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15, 17 19 Resistive Monitors

Perfect for retail, hospitality and kiosk applications Recognizes touch input from finger, gloved hand, credit card, pen or stylus Side OSD button placement Compatible with 75mm, 100mm mounting options (varies by model) Customer First Warranty featuring 3-Year, 2-Day Advance Replacement

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15, 17 19 Capacitive Touch Screen Monitors

Perfect for POS, retail, and unattended environments Rugged, pure-glass touch screens for greater image quality Compatible with 75mm, 100mm mounting options (varies by model) Requires human touch, eliminating false touches Customer First Warranty featuring 3-Year 2-Day Advance Replacement

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15 POS Touch Screen Monitor

Perfect for POS applications Resistive touch screen Integrated 3-track card swipe/MSR (USB connector) Tilt range from -5 to 90 Customer First Warranty featuring 3Year, 2-Day Advance Replacement 3-track card swipe/MSR kit available for 15, 17, 19 and 22 models

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What Is HID?
HID-compliant means that the device is compatible with Windows operating systems without loading drivers when using the USB interface and therefore are Plug-N-Play nature. Since HID makes it so easy to install our products, less IT support is needed. In fact, we think that end users will be able to install these products with no IT personnel needed. HID makes it easier for troubleshooting when our customers do encounter a problem and call for technical support. HID allows customers to eliminate the step of uninstalling existing drivers and installing new drivers.

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Good, Better, Best

Resistive
1. 2.

Price Stylus Independent Price Multi-touch Capability

Optical
1. 2.

SAW
1. 2. 3.

Durability Stylus Independent Easy to clean

Capacitive
1. 2. 3.

Durability #1 concern Ease of clean Kiosk environments

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FY 2010 NEW Product Introductions

Confidential | 2010 Planar Systems, Inc.

Economical Resistive PT Product Line Expansion!

NEW product offerings:

15, 17, 19 sizes Internal power supply Sturdy deskstand VESA hole pattern for easy mounting to a wall, swing arm or cart

Current product offerings:

15, 17 sizes External power supply Exposed VESA hole pattern for easy thin client or small form factor PC mounting. Also for mounting to a wall, swing arm or cart.

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NEW! 22 Wide SAW Touchscreen LCD Monitor

SAW touchscreen 22 size Analog/DVI-D video inputs

PT

Sturdy deskstand VESA 100 mm hole pattern for easy mounting to a wall, swing arm or cart 3-year Customer First warranty featuring FREE 2-day advance replacement!

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All-inNEW! All-in-One Touchscreen PC PA Family

15 small, sleek industrial design for spaceconstrained POS environments 1 GHz Intel Celeron processor Fanless!

PA

1 GB RAM Resistive touchscreen Microsoft Windows XP Pro or WePOS O/S Sturdy deskstand - -5 to 90 tilt range Available ports: 1 x RJ45 (10/100/1000), 3 x external USB 2.0, RJ11 for cash drawer, VGA port for additional display

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PrePostOutstanding Pre- and Post-Sales Support

Bid Desk (bids@planar.com)
25 units or more with 4-hour response time

Demos (demos@planar.com)
25 units or more opportunities

Online Support (www.planar.com/reseller)

Product information, pictures and logos

Dedicated Planar representatives

Matt Walsh - Sales Manager- 503 866-2046 Jason Bostwick - Inside Sales- 503 748-6720

24 x 7 customer service hours and online chat - 1.866.752.6271 Industry-leading 3-year, 2-day advance exchange warranty

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Trade In Your Elo Program

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MyPlanar Reseller Program

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Additional slides for presentation customization

Confidential | 2010 Planar Systems, Inc.

Product Support Outside the United States

Product warranty: 3 years Customer Service Support Options: Email: planarsupport@planar.com Online chat available 5am to 5pm Pacific Time: www.planar.com/support/chat Telephone support 24 hours a day, 7 days a week: +1 503-478-5799
Toll or long distance charges apply

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Countries Where PT Products Can Be Sold

Canada Columbia Ecuador EU:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czeck Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Latvia, Norway, Lithuania, Poland, Luxembourg, Spain, Netherlands, Sweden, Portugal, UK, Slovakia, Slovenia, Switzerland

Egypt Malaysia

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Countries Where PT Products Can Be Sold (continued)

Morocco Pakistan Paraguay Peru Philippines Serbia Sri-Lanka Trinidad Turkey United Arab Emirates Uruguay USA & Possessions Venezuela

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APR Disadvantages
Does not work for touch and hold applications such as signature capture Does not register a very light touch Typically more expensive than SAW product offerings

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Driver Support by Touch Monitor Model

Size 15 15 15 15 15 15 15 17 17 17 17 17 19 19 19 19 19 19 19 22W Model PT1510MX PT1545R PT1500MX PT1550MX PT1501MU PT1501MX PT1505MU PT1710MX PT1745R PT1700MX PT1701MU PT1701MX PT1945R PT1910MX PT1975R PT191MU PT1911MX PT1915MU PT1975S PT2275SW Sensor Resistive Resistive Resistive Resistive Capacitive Capacitive SAW Resistive Resistive Resistive Capacitive Capacitive Resistive Resistive Resistive Capacitive Capacitive SAW SAW SAW Controller Dual Dual Dual Dual USB Dual USB Dual Dual Dual USB Dual Dual Dual Dual USB Dual USB Dual Dual Supported Operating Systems Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, 98, Server 2008, Server 2003, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, 98 Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, 98, Server 2008, Server 2003, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, 98, Server 2008, Server 2003, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, 98 Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, NT, Linux, Apple MAC Windows 7, VISTA, XP, XP Embedded, 2000, ME, 98, Linux

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Updated 7/1/2010

Ingram Micro SecurePOS SMB Bundle

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Touch Screen Technology Comparisons

Information courtesy of 3M Touch Systems, Wikipedia.com, NextWindow.com, Elotouch.com, Stealthcomputer.com

Confidential | 2010 Planar Systems, Inc.

Resistive Highlights
Advantages Value solution Activated by any stylus High touch point resolution Low power requirements Disadvantages Reduced optical clarity Polyester surface can be damaged Lower endurance (35 million touches)

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Optical Highlights
Advantages Clear nothing between viewer and display Multi-touch capability Can scale to large sizes Disadvantages Optical scanners can get out of alignment in high vibration environments Larger bezel gap due to the optical scanners mounted in the corners of the display

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SAW Technology
Advantages

Made of durable glass construction High optical clarity Activated by a finger, gloved hand, or soft tip stylus Proven technology in the marketplace
Disadvantages

Moving liquids or condensation can cause false touches or create a no touch condition Solid contaminants create non-touch areas until completely removed

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Capacitive Technology
Advantages
Works with contaminants and moving liquids on the screen human touch need eliminates false touches from other objects Tested to withstand 225 million mechanical touches w/o noticeable degradation to the surface.

Disadvantages
Requires bare finger or capacitive stylus Severe scratch can affect operation within the damaged area

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Touch Screen Key Features

SAW
1. 2. 3.

Durability Stylus independent Easy to clean Price Stylus independent Price Multi-touch capability Durability #1 concern Ease of clean Kiosk environments

Resistive
1. 2.

Optical
1. 2.

Capacitive
1. 2. 3.

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Touch Screen Applications

Information courtesy of 3M Touch Systems, Wikipedia.com, NextWindow.com, Elotouch.com, Stealthcomputer.com

Confidential | 2010 Planar Systems, Inc.

Touch in Healthcare
Driving Factors
Patient information security Employee shortages Adoption of technology-related solutions Transition from paper to electronic patient records

Best: 5-wire Resistive (activated by a finger, gloved hand, credit card or pen, but membrane overlay may develop wear spots over time) Very Good: SAW (activated by finger, gloved hand or soft stylus and is durable due to glass construction) Good: Capacitive (durable glass construction, but must be activated by a human touch) Good: Optical (all glass construction, highly accurate, economical, but optical scanners can get out of alignment in high vibration environment and bezel gap is larger to accommodate the scanners)

Key Application Requirements

Surface Durability
Cleanable equipment

Fast, accurate touch High endurance Stable 24/7 Sealability Stylus independence
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Touch in Retail Point of Sale Applications

Driving Factors
Desire to reduce labor costs Reduced counter space Faster customer service Minimal maintenance and cleaning High turnover requires frequent training

Best: 5-wire Resistive (activated by a finger, gloved hand, credit card or pen, but membrane overlay may develop wear spots over time) Very Good: SAW (activated by finger, gloved hand or soft stylus and is durable due to glass construction) Good: Capacitive (durable glass construction, but must be activated by a human touch) Good: Optical (all glass construction, highly accurate, economical, but optical scanners can get out of alignment in high vibration environment and bezel gap is larger to accommodate the scanners)

Key Application Requirements

Surface Durability Fast, accurate touch High endurance Stable 24/7 Sealability Stylus independence

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Touch in Food Service and Hospitality Applications

Driving Factors
Fast service demanded by consumer Ease of training for high employee turnover environments Minimal maintenance and cleaning Ease of adjustment for menu changes Intuitive application design

Best: 5-wire Resistive (activated by a finger, gloved hand, credit card or pen, but membrane overlay may develop wear spots over time) Very Good: Capacitive (durable glass construction, but must be activated by a human touch) Good: SAW (glass construction and activated by finger, gloved hand or soft stylus, but is adversely affected by contaminants on the screen and is hard to seal against liquids and dust ) Good: Optical (all glass construction, highly accurate, economical, but optical scanners can get out of alignment in high vibration environment and bezel gap is larger to accommodate the scanners)

Key Application Requirements

Glove support Fast, accurate touch Sealability Surface Durability

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SelfTouch in Self-Service Applications

Driving Factors
Reducing labor cost and customer wait time Software application design must be intuitive and foolproof Must be able to cater to a wide range of users, including access for the handicapped On-line access to view and order additional inventory off vendors web site Automated Customer Service on the retail floor

Best: Capacitive (durable glass construction, and long life 225m touches - but must be activated by a human touch)

Very Good: Optical (all glass construction, highly accurate, economical, but optical scanners can get out of alignment in high vibration environment and bezel gap is larger to accommodate the scanners) Very Good: SAW (durable glass construction and is activated by finger, gloved hand or soft stylus, but shorter life than Capacitive 50m touches) Good: 5-wire Resistive (activated by a finger, gloved hand, credit card or pen, but membrane overlay is easily damaged and may develop wear spots over time)

Key Application Requirements

Easy for the public to use (kiosk) Vandal resistant Good optics High Endurance 24/7 * Note: Self-service and kiosk requirements are applicable for Self Check-out applications as well
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Touch in Digital Signage Applications

Driving Factors
Fast and accurate response Must be able to cater to a wide range of users, including access for the handicapped Minimal maintenance requirements Operation in unattended, public access environments

Best: Capacitive (durable glass construction, and long life 225m touches - but must be activated by a human touch)

Very Good: Optical (all glass construction, highly accurate, economical, but optical scanners can get out of alignment in high vibration environment and bezel gap is larger to accommodate the scanners) Very Good: SAW (durable glass construction and is activated by finger, gloved hand or soft stylus, but shorter life than Capacitive 50m touches) Good: 5-wire Resistive (activated by a finger, gloved hand, credit card or pen, but membrane overlay is easily damaged and may develop wear spots over time)

Key Application Requirements

Easy for the public to use (kiosk) Vandal resistant Good optics High Endurance 24/7

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Touch in Industrial Factory Floor Applications

Driving Factors
Need for more shock-resistance Need for contaminant-resistant solutions Easy to use and easy to train employees

Best: Capacitive (durable glass construction, and long life 225m touches - but must be activated by a human touch)

Very Good: SAW (durable glass construction, and is activated by finger, gloved hand or soft stylus but shorter life than Capacitive 50m touches is affected by contaminants on the screen, and is hard to seal against liquids and dust) Good: 5-wire Resistive (activated by a finger, gloved hand, or pen, but membrane overlay is easily damaged and may develop wear spots over time) Good: Optical (all glass construction, highly accurate, economical, but optical scanners can get out of alignment in high vibration environment and bezel gap is larger to accommodate the scanners)

Key Application Requirements

NEMA Sealable Withstands shock & vibration Resistant to Electro Magnetic Interference (EMI) Break resistant

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Planar Touchscreens in Use

Confidential | 2010 Planar Systems, Inc.

InIn-Store Photo Kiosks

Photos courtesy of Retail Imaging

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Hotel Hospitality Kiosks

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Retail POS Systems

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Point-ofPoint-of-Sale Kiosks

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Ambulatory Care Patient Discharge Systems

Photos courtesy of ScriptRx www.scriptrx.com

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Medical Dispensing Kiosks

Photos courtesy of MedSelect

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Informational Kiosks

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