NAME : Muhammad Haikal Syakir bin Mohd Haizam

GROUP :
TUTORIAL
CHAPTER 5
MANAGING ORGANIZATIONAL STRUCTURE AND CULTURE

1. Contrast between organizational structure and organizational design:

Organizational structure Organizational design

Is the process by which managers create a

specific type of organizational structure and
Formal system of task and job reporting
culture so a company can operate in the most
relationships that determines how employee
efficient and effective way.
use resources to achieve organization’s goals.

2. Discuss 4 factors contribute to the organizational structure design:

Organization environment Manager can make organizing choices that bring more stability or
formality to the organizational structures and can establish values and
norms that emphasize obedience and being a team player.

Strategy Managers decide on a strategy. For example, a differentiation strategy

often call for use of different organizational structures and cultures

Human Resource Highly skilled workforce and the greater number of employees who work
together in group or teams, the more likely an organization is to use
flexible, decentralized structure and professional culture based on values
and norms that foster employee autonomy and self-control

Technology Technology is the combination of skills, knowledge, machines and

computers that used to design, make and distribute goods service.

3. Explain the concept of:

Job Design Example of Activity

Job Simplification Reduce the number of task

Job Enlargement Increasing the number of different tasks in a given job

Job Enrichment Increasing the degree of responsibility a worker has over a

job
4. Illustrated the organization structure according to the given industry:
A) PRODUCT STRUCTURE - FOOD AND BEVERAGE INDUSTRY

B) GEOGRAPHIC STRUCTURE – TELECOMMUNICATION INDUSTRY

C) MARKET STRUCTURE - HEALTHCARE INDUSTRY

D) MATRIX STRUCTURE - TRANSPORTATION INDUSTRY