An existing application allows a customer to order a cake online.

The next version of the application

must be allowed to support, the cancellation of the order before the Cake gets delivered. Delivery is the
second last stage of the case lifecycle. You as system architect need to configure this. How will you
configure this in the new release ?
A) Configure alternate stage and call associated action using stage wide optional action.
B) Configure Alternate stage and configure Approve and reject flow
C) Configure Alternate Stage and call associated process using case wide optional process
D) Configure Alternate Stage and call associated process using Stage wide optional process.

Sam is working on a pega project. He created a case type that provides best offers to customers by
observing their financial spent. Which feature of pega will help in implementing above requirement ?
a. Pega's Next Best Action
b. Situation Layer Cake
c. Model View Design
d. DCO

You are asked to configure a pega application. As part of the development you added fileds to the data
model of the case. Which of the following view, that appears before the case starts?
a. Review view
b. Update View
c. Create View
d. Custom view

Ravi is working as system architect on a pega project he got some requirement to implement in an
application of Travel Booking, but he need some more clarification for the requirement. How he will get
the clarity for the requirement to start development?
a) DCO Session
b) Elaboration Session
c) Model Driven Approach
d) Both A and B

Ravi is working as a system architect on a travel application where customers can book a bus/train/flight
using online portal. What will be the case type Ravi will create so that customer can easily make travel
booking ?
a) Make a Booking
b) Book Reservation
c) Travel Booking
d) Make Reservation

John is one of the members of a team which is developing a Pega application for Loan Processing. John is
responsible for defining business rules and service level agreements. Which of the following is correctly
depicting John’s role?
a. System Architect
b. Subject matter expert
c. Business Architect
d. Business Stackholder

John is developing a Pega application called “Tours and Travels” which helps the customers to book
travel packages. John needs to collect the customer details such as first name, last name and mobile
number in “Create View” and display only the full name in all the other UI screens. Which of the
following is the best approach John will follow to display full name in all the UI screens?
a. Create a field for full name, read the value once in the create view and display the full name as read
only value in all the other screens
b. Create a field for full name, use calculated option to calculate it from first name and last name and
make it read only in all the other UI screens
c. Crete a field for full name, use concatenation option to concatenate first name and last name in full
name and display it in all the UI screens
d. Create a field for full name, use calculated option to calculate it from first name and last name and
display it in all the UI screens

John and his team are developing a Pega application for “Loan Processing”. During the review sessions,
they understood that few requirements are implemented wrongly due to miscommunication among the
team. Which of the following could be the reason for the same ?
a. Guardrails are not followed properly by the team
b. DCO is not implemented properly
c. Features are not implemented properly since the team members are not Pega certified
d. Iterative development which captures the requirement is not followed properly

In an organization the team is planning to release an application which was developed using pega
platform. Before releasing the application developers wanted to check the status for the application to
know its readiness release. What will be helpful in order to check the status for an application ?
a) Draft Mode
b) DCO Session
c) Compliance Score
d) Guardrails Warning
In an Pega development organization, Suraj defines all the Processes required for the application. What
is the assumed role of Suraj ?
A) Business Architect
B) System Architect
C) Business Analyst
D) Senior System Architect

SAE university wants to develop a Pega application to automate their admission process. The student
can fill the application form online, the form will be reviewed by the verification team who will check
whether the student is eligible for the requested course. If eligible they will forward the application form
to interview team who will set the date of interview and send the call letter to the student. If the
student is not eligible, the mail will be sent to the student recommending some alternate courses. On
the day of interview, interview will be conducted by the technical team and the result will be announced
by mail.
Select the case life cycle design that most closely follows the guidelines for identifying and naming
stages for the above use case.
a. Primary Stages : New, Verification, Interview
Alternate Stages : Rejection
b. Primary Stages : New, Verification, Interview Notification, Interview
Alternate Stages : Application Rejection, Interview Rejection
c. Primary Stages : New, Verification, Rejection, Interview
d. Primary Stages : New, Verification, Conduct Interview
Alternate Stages : Verification Rejection, Interview Rejection
Nick is one of the system architects in developing “Cabs@Door” Pega application which allows the
customer to book a cab online and pay at the end of the travel. Nick has developed a case type with
primary stages such as “New Booking”, “Travel”, “Payment” and “Feedback”. The requirement also
states that the destination may be updated by the customers any time during their travel and payment
will be calculated accordingly. How will Nick accommodate this requirement?
a. Configure Update Destination as a stage only user action for the travel stage
b. Configure Update Destination as a case wide user action for the Travel Booking case type
c. Configure Update Destination as a stage only optional process for the travel stage
d. Configure Update Destination as a case wide optional process for the Travel Booking case type

Joe is a HR executive who works on various cases such as Payroll, Office Travels, Expense
reimbursements, Issues & Complaints etc. Every day he could see as many cases with case IDs’ in his
portal. He wants to see some information about the work which needs to be performed on those cases
so that he could complete the work accordingly. If you are a Pega developer, how will you handle this
requirement?
a. Add case status to every step in the case life cycle
b. Add labels to every step in the case life cycle
c. Add instructions to every step in the case life cycle
d. Add meaningful name to every step in the case life cycle

As per the requirement and design, ordered cake is delivered within 30mins. After the cake is ordered,
the cake has to be prepared by a chef. Post that, it has to be packed and then it goes through delivery
process. The chef is getting many things to do and finding it tough to manage. To support all these you
are required to configure the end to end transactions using Pega Platform. You also need to facilitate the
chef with the list of works in a sequence that he/she is supposed to do. Which R of 6R's it is indicating?
A) Recieve
B) Route
C) Report
D) Respond

Before the application is deployed into the production environment, it is suggested to remove the
guardrail warnings. What all are the causes that leades to reduced guardrail scores ?
A) Flow in DraftMode
B) A px Property in report definition
C) A status is not set for a a step
D) All of the above

Sam is a Pega Architect who is developing an online ticket booking application. In the application,
customer can book ticket by specifying the source, destination, date of journey and maximum of five
passenger details. The application will automatically generate ticket number and calculate total amount
to be paid. What is the best way to model Ticket and Passenger details in the application?
a. Ticket as Page and Passenger Details as Value List
b. Ticket as Page and Passenger Details Page List
c. Ticket as single value property and Passenger Details as Page
d. Ticket as single value property and Passenger Details as Page List

Sara is working on ABC Corporation, Her job role is to design the metaphors that represent the clients
business processes, She joined as “System Architect” in ABC Corporation, for fulfilling the customer need
who are the other team member(s) she need to consult with ?
A. Business Architect
B. Subject Matter Expert
C. Both of them
D. None of them, She can do it as she is a System Architect.

Sara needs to quickly demonstrate a feature of an application in front of a customer. How does she
develop it using Pega platform?
A. By creating a case type using Pega Express.
B. By creating a custom Java application in front of the customer.
C. By leverage DCO.
D. By implementing waterfall model.

Sara as a Lead System Architect. She received a partially build project which is having compliance for
translation errors. She also needs to ensure that the model saves the team time and effort. The
customer wants a transparent model which facilitates direct engagement of business and IT resources
around visible working models. How Sara can provide the solution using Pega Platform ?

A. By writing customized java code.

B. By engaging the customer to also help to write the java code.
C. Ensures projects leverage DCO as a core part of the delivery process.
D. Peer review should be done before every phase roll out.

Bob as a developer in ABC Corp need to model repeatable business transactions, how he can achieve the
same?
A. By creating a case type.
B. By creating a case.
C. By creating a process.
D. By creating a stage.

In an auto insurance application one customer can change his email address at any time during the case
processing, how will you give the user the ability to change the email address without the user to lose
their place in processing the case.
A. Optional user action.
B. Leverage DCO.
C. Using Situational layer cake.
D. Creating a separate case.

Chotabheem is learning pega. He currently needs a help in classifying the case type into stages. If you
have to give tips, then which tip will be right towards solving this problem.

A) Keep one process under one stage

B) Change the stage as soon as 7 steps completed in one stage
C) Change the stage as soon as 5 Plus or Minus 2 steps completed in one stage
D) Ask her to change the stage when the case needs to move from one authority to another or one
organization to another.

A instruction "Please enter the personal details." is written by a system architect in one of the steps, but
there is an error coming while executing the case. Help resolve the error.

A) Instruction does not support more than 4 words, reduce it

B) Instruction is a field value rule and does not support special characters, hence remove the fullstop
(.) or enclose the instructionin quotes (" ")
C) Instruction is a field value rule and does not support spaces hence remove all the spaces
D) There is no error in this, you may try logout the system and retry after login.

An Hospital Management Application is build and moved to production environment. Who will be
working on the application ?
a) Business Architect
b) System Architect
c) Case Worker
d) Case Manager

1) Only a
2) a&c
3) c&d
4) b&c

You create an application for auto insurance claims. Choose the best essentials for this application.
a) A workParty to represent the applicant
b) An auto insurance claim case type
c) A user view to enter the applicant details
d) Fields to capture the applicant details
e) A rejection child case
1) a,b,c
2) b,c,d
3) c,d,e
4) d,e,a

A TGB organization is working on mortgage application to ensure focusing on the right issues in a timely
manner. Which best practice does pega recommend ?
a) Daily standup meetings
b) Weekly project updates
c) Biweekly meetings
d) All of the above

As the customer business requirement are complex and have certain customer specific parameters and
guideline Sara wants to provide a guideline to the customers what should be accomplished in an
assignment, how Sara can help the customers?

A. Optional user action.

B. An instruction for a step.
C. Writing custom java code.
D. Asking the developers to talk to the clients always.

Sam is a Pega Architect developing an online ticket booking application. In the application, Customer can
book ticket by specifying the source, destination, date of journey and maximum of five passenger
details. What is the best way for Sam to restrict only five passengers per ticket?
a. Design a UI form using table layout with only five rows to give the passenger details
b. Configure an edit validate rule to check the count of the passengers and use it in the flow action
c. Configure an edit validate rule to check the count of the passengers and add it in the table layout
d. Configure a validate rule to check the count of the passengers and use it in the flow action

Jack is planning to review the best practices implemented on the pega project by observing Guardrail
Score. Which one of the following is not explained w.r.t Best Practices of pega?

1. All Team mebers should be certified

2. Leverage the DCO capabilities to improve product quality
3. Create components / write activities / define data types whenever needed. No need to review
existing.
4. Iterate and test as you Build
The A-Z e commerce application is using an online ordering application, case designer should also
consider cancellation of a product prior to being shipped. How to model the case life cycle of an online
ordering application
1) New Order, Fulfillment, Processing, Shipping cancellation
2) New Order, Processing, Fulfillment, Shipping cancellation
3) New Order, Fulfillment, Processing, Shipping alternate stage cancellation
4) New order, Fulfillment, processing, Cancellation, Shipping

In an online food order application, customer must be able to modify Address details before the food is
ready for delivery without impacting primary case processing. Which configuration satisfies this
requirement?
a) Add a case –wide option action on the case life cycle
b) Add a primary stage with at least one process to the case life cycle
c) Add an assignment to the case life cycle
d) Add an stage wide option user action on the case life cycle.

As a system architect, when a step is configured you would like to display to the user to supply a
personal information to apply for a loan in a loan application. How do you configure to satisfy this
requirement?
a) Case Status
b) Add an instruction on the step where user has to provide personal information
c) Add a label field
d) Provide step name as “Provide Personal Information”

The first step of certain process requires employee to fill a form that contains joining details in an
organization. The view contains fields for entering personal information such as the employee's name,
Date of birth, Gender and the Address. You as a system architect facilitated this with help of configure
view for that step. Which option against date of birth must be selected, to ensure that it is not left
empty at runtime.

A) Compulsory
B) Mandatory
C) Not null
D) Required

Raja is a system Architect working on a Online food order application. Customer can book food items
from the different restaurants available on the application. What will the better option him to model the
data of customer and food items in the application?
a) Customer as Case type, Food items as page group
b) Customer as Page group and Food items as Page group
c) Customer as Page and Food items as Page list
d) Customer as Page list and food items as Page list.
A Book appointment case type in an hospital management creates Attend patient case which
configuration prevents the book appointment case from resolving before attend patient is resolved
a) Create both as top level cases
b) Create Attend Patient as child case to the Book appointment
c) Create Attend Patient as child case to the book Appointment add an SLA to wait
d) Create Attend Patient as child case to the Book Appointment add wait shape after create case
step.

Every time a case is created a first screen with an Done action appears. That screen needs a
customization. How will you do this.

A) Click views tab in CaseType and edit create view

b) Click views tab in CaseType and edit custom view
C) Click configure view of first step and change
D) We cannot change this, That view is automatic

Mr James is developing an application in Pega named “ShopForU”. This application helps the customers
to purchase the products online. While purchasing the products the system must allow the customer to
select multiple products of different brands. Upon selecting the each product the customer need to add
the selected product to the cart by clicking on a button “Add to Cart”.
Once the customer selects all the products of their choice for further process they need to click on a
button named “Cart Check Out” which will display all the products selected by the customer with the
information like Product ID, Product Name, Brand, Cost and Quantity.

Which property type Mr. james need to use to store the products selected by the customer, which
should allow us to refer to the each products in a specific order.

A) Value Group
B) Page Group
C) Page List
D) Value List

For a placement,college is giving 3 days to students for registration.you would want to pause the
placement process case for 3 days.Which option is used to achieve this?
a.Case dependency for 3 days
b.Reference date/time in Timer wait step
c.Set date/time interval in Timer wait step
d.Case dependency to reach status
e.None of the above

An order is said to be completed, only when it is delivered. Developer has created 2 case types Order
and Deliver and used a wait shape to achieve this. What is the relationship between order and Deliver.

A) Order is Parent Case of Deliver

B) Deliver is Parent case of Order
C) Order and Deliver both are top level cases
D) Order and Deliver both are spin off cases

You are working on a case type named “Hotel Booking”. One of the requirement states that before the
customer check-out the room, they must complete the feedback which is configures as child case for
Hotel Booking. The system should hold the Hotel Booking process, until the feedback case is resolved.
Which smart shape would you use to configure the above requirement?
A) Change Stage
B) Update Case
C) Wait
D) Create Case

MagicPlan is an event management application developed using Pega. It has one primary case type
called Event Booking which has two child case types Hotel booking and Food Order. While processing
Event Booking case E-11, Hotel booking case H-14 and Food Order case F-15 are created. Which of the
following statement is correct?
a. E-11 has to be resolved before H-14 and F-15 are resolved
b. E-11 can be resolved when either H-14 of F-15 are resolved
c. Pega will automatically resolve the cases in the order in which they are created
d. Both H-14 and F-15 has to be resolved before E-11 can be resolved

In a Loan Application, we are configuring the case type named “Payment” for processing the loan
installment payment. While the user working on this case type, at any point the user can go out of the
primary path and able to update the new mobile number and come back and continue primary path.

How can we configure the above requirement?

A) Optional Process
B) Optional User Action
C) Optional Actions
D) Alternative Stage

A University application has a property, that is initialized as below.

University(SAE).Engineering.Hod.Address(Home).City='Mumbai'
What is the mode and type of Engineering in this case ?

A) Page
B) PageList
C) Value
D) ValueList

Assume you are a Pega Architect developing an application for Online Shopping. The application
supports payment methods such as Cash on Delivery, Net Banking, Debit/Credit Card, Paytm. All the
payment methods should be displayed on the screen. You need to create property for the same using a
data model tab. How would you model the property?
a. Text (Paragraph)
b. Pick List
c. Radio Buttons
d. Field Group list

A group of people are working in a passport application. A Project manager believes that his team will
deliver the application with great accuracy and speed. To achieve this which of the following is helping?

a.Guardrails
b.DCO
c.Situational layer cake
d.Traditional methods

When creating an application, developers are practising gaurdrails.By not following this, it increases the
risky condition and undesirable outcome.Guardrails can help us to achieve _______ (Choose 2)

a.Optimal Performance
b.Accuracy
c.Reuse
d.Risk
e.Speed.

In a Placement application,a company HR is requesting for a placement drive by sending details such as
Company name,requirements,drive date etc in a request stage .To confirm the drive placement manager
needs to approve the Company request.If the manager rejects the request then it should notify the HR
with the reasons and it should redirected to the Request stage to modify the details.Which of the
following options helps to get back to the "Request Stage" when the request is rejected?

a.Alternate stage
b.Optional user action
c.Change Stage
d.Optional process

In an online Hotel booking application, the user need to select the Check-in date and Check-out dates
while booking the Hotel. The requirement states that the Check-in date must be a future date and the
check-out date must be on or after the Check-in date.

Which rule will you use to configure the above requirement?

A) Use Edit Validate rule

B) Use Validate rule
C) Use Data transform rule
D) Use when rule

A team of System Architects are working on Bus Reservation application in Pega. This Application
requirements needs to be developed by System architects. For getting the clarity on requirement, a DCO
session is conducted. Who will schedule and conduct the DCO session?

a) Lead System Architect

b) Senior System Architect
c) Business Architect
d) Product Owner

John is working as a lead system architect in an organization. He leads development teams in

applications related to banking, Insurance and loan domain. Considering the future requirement of an
organization John wanted to create a generic application first. How he will configure the application to
satisfy the requirement?

a) Implementation
b) Framework
c) Implementation & Framework
d) None of the above

Ravi and his team of System architects are working on purchase request application in pega. Once the
application is developed it is going to be released into the production environment. Before releasing the
application, joy(Release Manager) checks the application complaince score. What would be best score
joy will consider to release the application into production environment?

a) Complaince score is greater or equal to 95

b) Complaince score is between 90 to 95
c) Complaince score is between 85 to 90.
d) Joy cannot release the application into production environment.

Srujan is interested to create a data type Customer. Instead of creating all data elements, he wants to
reuse the fields in another data type. How do you configure this requirement
a) Add all the fields in the data type
b) Add another data type as a property in the current data type
c) During the creation of data type in the advanced tab select the data type from where he wants to
reuse the fields
d) Add properties in the parent class of customer.

While designing the life cycle of an online Hospital Appointment booking application, the user selects
the date and time for the slot booking, The System Admin will either approve or reject the slot based on
the doctor availability. The rejection information needs to be sent to the user.
How would you implement the rejection of slot booking?

A) Configure it as Alternate stage

B) Configure it as next stage in the happy path
C) Configure it as Local action
D) Configure it as Optional Process

EPL is an organization which is using Purchasing Order application, Employee of EPL creates new
purchasing order request and submits it for approval which is done by his manager. Which portal does
the manager uses to view and approve the purchase order request which is created by his employee.
A. Case Worker
B. Case Manager
C. Designer Studio
D. Pega Express

CNS is a banking application which is developed using pega platform.Developers rectify ____________
to reduce the risk and avoid the result in an undesirable outcome in development environment.

A. Runtime Errors
B. Handel errors while creating new rule
C . Guardrail warning
D. None of the above

TPC is an organisation which is using Purchasing Order application, Employee of the organization has
created a new Purchase Order and this purchase order is routed to Inventory Manager for approval. Due
to some reasons the manager has rejected the purchase order and provided the comment. After
providing the comment, the case is routed back to employee. How do you configure "comment screen
and Routing" in the case type.

A. Primary Stage
B. Alternate Stage
C. FLow Action
D. Routing

In a loan processing application, a customer is applying for a loan. As he get further into the process he
notice that the interest rate that is going to be charged it very high. This is due to the applicant poor
credit history.
A third party credit service that could help the client improve his credit score and he can reapply without
any affect on the loan process.How can we configure the above requirement?

a.Alternate stage
b.Optional user action
c.Optional process
d.Child case
In online shopping application there are three stages,
First Stage: "Place Order": Customer initially selects items from the list,
Second Stage: "Check-Out Order": Customer checks-out the shopping cart before payment
Third Stage: "Make Payment": In this Stage customer will make payments
In "Make Payment" stage, Customer found that they need to update the Quantity of the products
before payment is done.
How do you configure this requirement.

A. Use case wide Optional user actions

B. Use stage level Optional Process
C. Use case wide Optional Process
D. Use stage level Optional User Action

ODFC bank issues home loan to the applicants by verifying their PAN card details. In a Loan case type
the manage can retrieve the details of PAN at any stage of life cycle. How can you implement this
requirement?

a. Use optional user action and add it under case wide actions
b. use optional process and add it under case wide actions
c. use optional user action and add it under stage only actions
d. use optional process and add it under stage only actions

Barman working on setting status to a step in case life cycle. He is designing Travel claim Case type
having 3 stages, with steps as "Travel Details","Manager Review", "Accounts". He set the status
"Pending-Approval" for "Travel Details" step. He configured "Manager Review" Approve/Reject step
and set status "Approved" if Manager approves and "Pending-Fulfilment" if manager Rejects.

If Manager rejects the Travel claim, what will be status of the case?

a. Rejected
b. Pending-Fulfilment
c. Pending-Approval
d. Approved

In an Online Bidding application,users have to go through various steps.In which way an instruction for a
step is useful to the users?
A)Describes to an end user what should be done in the step.
B)Instructs an architect how to build the step.
C)Defines what the step should do.
D)Describes the business value of the step.

Ramesh is working for travel booking application he designed a case life cycle for booking hotel and
wanted to give an option to review the option selected by the customer so that they can confirm the
selection or they can reject the option selected, how we will be able to make this option enabled in case
type.

a) By Adding Assignment shape.

b) Using Change Stage Smart Shape.
c) By Adding Out of the box Approval Step
d) By Adding send email shape.

In Travel Booking Application Ramesh designed a case life cycle for hotel booking now the request
comes to allow a customer to cancel the booking at any step in the case life cycle, what configuration
will be helpful to make this requirement satisfied in case type so that customer can cancel the hotel
booking which includes some other task to perform in order to cancel the booking.

a) Add an optional process to the stage for cancelling the booking.

b) Add an optional action to the first three stages for cancelling the hotel booking
c) Add a case wide user action to cancel the booking.
d) Add a case wide optional process to cancel the hotel booking.

Ramesh is an executive working in a travel company called make my trip, where he is interacting with
many customer in every day work, in order to make the work for the customer he would like to have
some information what job he need to do for any customer, as system architect how you will create the
life cycle so that Ramesh can give the best support to all his customers.

a) You will add some data to the life cycle for any case type.
b) Using Pega Express will add some instruction to the step where ramesh is doing some work.
c) Using designer studio you will add some instruction for ramesh to do the work.
d) You will create another stage in the case life cycle for giving the information to the operator.

Savi working as system architect need to configure the user view for a shopping application where
customer can see the details for the cart they have added all the items, in order to design the better
User interface to better user experience what type of property savi will add for a cart items.

a) Page List
b) Value Group
c) Page Group
d) Value List

You are asked to design a step that accepts financial details of a person. Which includes capturing Bank
account details and PAN card number. What is the best way to validate the PAN card number?

a. use validate rule and refer in flow action rule

b. use editvalidate rule and apply on the property which stores PAN card number
c. open the section rule and apply the validation
d. there is no way we can validate the PAN card number
Pradeep is designing a case life cycle for Course Enrollment. How many maximum steps he can add per
process ?

a. 5 plus or minus 2
b. 3 plus or minus 2
c.7 plus or minus 2
d. 9 plus or minus 2

Khusbu is designing a user form where customer is entering the personal information like name, age,
date of birth, mobile and email, for capturing the correct information khusbu wanted the customer to
must enter the details for the fields, being a system architect what configuration khusbu will make so
that customer can't process without passing the correct information in all the fields.

a) Use a validate rule.

b) Make all the fields as required.
c) Create one edit validate rule, to check the fields data.
d) Configure a validate rule to invoke edit validate rule.

Sumit need to work on a passport application where customer can make a new passport request, after
certain stage in passport case type it invokes another case for police verification as a child case of new
passport case type, how sumit will configure both the case type so that new passport case type can't be
resolved until police verification case is not resolved.

a) Create new passport as a spin off case for police verification case type.
b) Configuring new passport case type by setting wait step to pause for police verification case
type.
c) By Configuring new passport and police verification as two independent case types.
d) Configuring police verification case type to wait until new passport case type is not resolved.

In loan application, Customers are facing difficulty in providing the information in the forms.
How will you over come this delay in process, by guiding the customers to provide proper information in
the forms.

A. Design less complex process

B. Configure label on Section rule
C. Configure Instructions on the step
D. None of the above

ANC is a bank which uses online banking application which is developed using pega platform. There are
so many properties in the application.One of the property is token number. Token number is used to call
the customers.What is the type of the token number?
A. Page List
B. Value List
C. Single Property
d. Page Group

While configuring the Contact information form. Lead System Architect has assigned the tasks.
i) To check the Age which contains only positive number.
ii) Zipcode which contains 6 digits value.
Which rule is applied on the above properties.

A. Validate rule
B. When rule
C. Edit validate rule
D. Data Transform rule

John wick is working on configuring user views. He needs to capture the Projects done by a Candidate.
Project details can contain Title, Client name, Start date and End Date. John is planning to capture
multiple Project details. What is the correct datatype he can use for Projects?

a. Page group
b. Page List
c. Value List
d. Value Group

An online application allows the customer to enter their details at the time of registration. One of the
fields to be filled is the Aadhar Card number.Which option can be used to make sure that Aadhar Card
Number entered by the customer is in valid format(12 digit)?
a.Validate
b.Edit validate
c.Min Max
d.Expected length
e.Edit Input

1) only b
2) a & b
3) only e
4) b & c
5) c & d
A group of 100 students are discussing about the pega platform in the college auditorium. The college
principal called a student from the group using his name to enquire about the pega platform. What is
the type of the student(name)?

a.Page list
b.Value list
c.Page Group
d.Value group
Tanil is working on a pega project that automates recruitment process. He identified two case type for
this. Candidate and Interview. In candidate case type he designed views to accept personal details,
contact details, academic details and experience details. Then the interview will be scheduled and
iterviewer is allocated. Then the Interview case type starts and it happens in 3 process. Technical ,
Communication and interpersonal skills. The feedback will be shared and offer will be released. The
feedback and offer process are designed in Interview case type.
How can Tanil make sure that after completing Interview case only the Candidate can continue to
further steps?

a. use wait shape in Candidate case and configure for case dependance and select Interview as case
type
b. use wait shape in candidate and configure for Timer option
c. while running candidate make sure you complete interview first and then continue with candidate
case type
d. no such configuration is available.

TSP is an organisation which is automating most of the works using pega.Under TSP organisation,so
many applications are available.One of the application is PegaUap.Application team is creating a data
type called Student details.They want to reuse the data type across the organisation.Under which class
the data type should be created?

a.TSP-PegaUap-Data-StudentDetails
b.TSP-Data-StudentDetails
c.TSP-StudentDetails
d.PegaUap-TSP-Data-StudentDetails

In a job application joy is submitting his application, he got one application form where he need to
provide his contact details, in the application joy was asked to provide two contact no one for work and
another for home, what type of property is used to capture the candidates contact no.

a) Value Group
b) Text
c) Single value
d) Page

Ans : A

Akira is working on datamodel design of Leave case type. She is planning to add a new data type called
"Address" using Data Explorer. What is the best practice according to pega while adding any new Data
types to the case?
a. Always check for the suitable data type is available before creating new one.
d. Create the data type using data explorer
c. Create data type using App Explorer
d. You can duplicate the types after creating data type

You want to capture the business requirements of a specific client directly in to the application. Which
session helps you to capture the business requirements in to the system ?

A. SLA (Service Level Agreement)

B. DCO (Directly Capture Objectives)
C. Situational Layer Cake
D. Use model driven approach

Bob is a project manager working with the team developing an application in Pega. Before moving the
application into production environment, Bob found the compliance score is 90. What is the action to be
taken by Bob.

A. Application can be moved to production

B. Immediate action to be taken to the application
C. Justify the warnings before moving the application to production
D. Review the application

Ans: A
You want to provide instructions to the user to complete the case. How can you instruct the user at
every step in the process to resolve the case?

A. Configure the status for every step in the process for a case type.
B. Write the instruction for every step in the process for a case type
C. Use Paragraph rule to set the instruction for every step
D. Write all the instruction in the first step

Ans: B
Sara is designing a user form, the customer li looking for a property in a form that can encrypt graphical
characters and can be used for decrypted for display, which of the property type can help Sara to
achieve the solution for the customer.

A. Password
B. TrueFalse
C. Identifier
D. Encrypted text
Bob is designing a user form where he has to ensure that the user enters a date in a valid
format, which validation method bob should use?

A. Using Validate rules

B. Using Edit validate rules
C. Using Calendar control
D. Writing custom Java code.

In an banking application there are a top level case Transaction, which consist of two child cases, Debit
and Credit, choose a proper scenario for closing the transaction case.

A. For any Transaction case both of its child cases Debit and Credit must be addressed

B. For any Transaction case either of its child cases Debit and Credit must be addressed

C. For any Transaction case none of its child cases Debit and Credit are required to be addressed

D. For any Debit or Credit case calling Transaction case is not required always.

Bob is planning to design a user form, his basic need is to reuse an existing data type. How bob can
achieve the same using Pega platform?

A. Using Designer Studio

B. Using Pega Express
C. Using both
D. Using none of them

A loan application is developed using pega platform, A Apply Loan" case type is defined as follows :
If the review Loan step is configured to set the status to pending-Approval, when is the status of the
case set to pending-Approval?

a. When the process Loan step is completed

b. When the process Loan stage is created
c. When the review Loan step is completed
d. When the review Loan step is started

An hospital Management Application is developed using pega where Patient is booking an appointment
for consulting with doctor. At the time of booking, patient is providing some details like Patient Name,
Symptoms and Appointment slot. There is a requirement that patient can change the appointment slot
at any point of time without affecting the primary path. How will you configure this requirement in the
application?

a) Adding Optional process on case-wide action

b) Adding Optional user action on case-wide action
c) Adding Optional process on stage-wide action
d) Adding Local action on stage-wide action

You are designing an Insurance claim application. This application includes a case type Apply claim. Once
user has applied for a claim it provides some information like claim amount, First Name, Last name, Type
of claim. After providing the information, it is reviewed by claim Manager and it is rejected. How will you
include a process in the case life cycle design when a case is rejected

a. Add a primary stage and add the rejection process to the stage
b. Add the rejection process to all the primary stages as an optional process
c. Add an alternate stage and add the rejection process as an optional process to the stage.
d. Add an alternate stage and add the rejection process to the stage.

In an order online application, you allow customers to order food online. After selecting food items from
application, Customer can give "N" number of addresses that hold Address Line1, Address Line2, State,
City, Country and Pin-Code.
How would you define the address property in the application?

a) Page Group
b) Value Group
c) Value List
d) Page List

In a Mutual Fund Application, customer is investing in an equity funds. To process mutual fund
application you have created a section that will accept details about customer. Mutual fund can be
approved if the investing amount is greater than 5000$ and his age must be greater than 26. How do
you implement this scenario.

a. Create a single validate rule and call from flow action rule. Add two conditions one for the age
and another one for amount.
b. Create a single validate rule and add two conditions to evaluation the data.
c. Crete two validate rules to validate and call from flow rule
d. Create two validate rules to validate and call from flow action rule
There is a requirement to configure the following relationship between three case types: Auto repair,
Repair, Feedback.
1. A customer can complete an Repair case before completing a Auto Repair.
2. A customer must complete a Feedback case before completing a Auto Repair case

How will you configure this requirement?

a) Configure the Repair case type to create a Auto Repair case a top level case. Configure the Auto
Repair case type to create a Feedback case as a child case.
b) Configure the Repair case type to create a Auto Repair case a top level case. Configure the Repair case
type to create a Feedback case as a child case.
c) Configure the Repair open case type to create other cases as a top level cases. Add a validate rule to
the Repair case to require a resolved Feedback case before the Auto Repair case can be resolved.
d) Configure the Repair case type to create a Auto Repair case as a child case. Configure the Auto Repair
case type to create a Feedback case a top-level case.

You are assigned to a team to develop a case life cycle design for an application. Why would you design
the case life cycle?

A) To Guide the development team with guidelines on how to manage the project development.
B) To Show technical users how to use Pega developer tools for collecting customer information.
C) To Help estimate the total time required for the case life cycle to produce a new policy.
D) To Ensure all team members have a common understanding of how a case is processed and
resolved.

Smith is a Business Stake holder, who gave the requirement to the Developers. In between the
application development phase, they generally conduct DCO meetings.
What is the purpose of conducting DCO meetings?

a. As It is the part of application development phase.

b. For common understanding between the Business stake holders and Developers.
c. Business stake holder should know what is happening.
d. For communication between Business stake holders and Developers.

Jhon is a Sr.Manager from City bank, and he thought to give online services to their customers. For that
he approached an organization which will build an application using PEGA platform. That organization
wants to create a generic application, on top of which they want to customize it for Citi bank.
What type of application that organization must build initially ?

a. Framework
b. Implementation
c. Division
d. All
Benefits of using the best practices while developing an application using PEGA platform.

a. You can reduce the development cost

b. Can get best result on time.
c. Both a & b
d. None of the above

NBS Bank requires an online application which has to be developed on Pega platform. Business
stakeholder from the bank meets Business architect from ABC Orgnization who are using Pega platform.
To maintain transparency in between Business stakeholders, Business architects and system architects
where everyone can have common visual understanding we use which of the following?
A. DCO
B. Guardrails
C. Next Best Action
D. Analysis

A Student wants to enroll into the semester subjects, such that student can select subject, professor
name, slot and recommended text book. To achieve this which of the following has to be configured?
A. Alternate stage
B. Parallel process
C. User view
D. A single field

Swiss Shares company want to hide customer information based on customer privacy concerns, to
achieve this which of the following tips of best practices you should follow?
A. Best practice fit with structure of your organization
B. Cost-effective best practice
C. Best practice appropriate for your organization goals
D. Necessary resources to use the best practice

An employee submits a leave request, in request details employee added his details and leave details.
Then the details are routed to manager in read only format for approval. Manager rejected the leave
request due to incorrect data of leave dates, an email notification has been sent to employee along with
this employee has to resubmit the leave details, to achieve this which of the following can be used.
A. Add child case type for rejection process
B. Add parallel process to handle rejections
C. Add one more stage in primary path of case life cycle
D. Add alternate stage with email notification step and add change stage smart shape to route to
enter leave details step.

UAP Students after successful onboarding into the organization they should update their PDN profile
with their official email id provided by the organization, so you have a case type called as Onboarding, as
a part of Onboarding process employee should update email id in a single screen at any point of time
and should be back to the primary path of a case, to configure this which of the following can be used?
A. Add optional user action
B. Add optional process
C. Add alternate stages
D. Add primary stage

You are working on a Loan application case type which includes several stages and steps, there are may
customers who applied for a loan, and case ID’s are starting with L-1, L-2 …. L-N(number). To identify
which case has been progressed till what point of case and what is the next step to be done such that
users can see in their worklist, which of the following has to be configured?
A. Add parallel process
B. Add instructions to each and every step
C. Add post to pulse smart shape
D. Add send email smart shape

While collecting candidate details for a job profile, you want to collect candidate language skills as a
multiple selection and Past Experience field as either “yes” or “no”. To configure above fields as a best
practice which of the types are required?
A. Autocomplete & drop down
B. Boolean & Radio buttons
C. Drop down & radio buttons
D. Radio buttons & auto complete

Students were asked to have a password for PDN account. As per PDN standards password should
contain one uppercase letter, one digit, one special character and not more than length of 10, it should
be validated before submitting a form. To check this which approach we follow.
A. Condition expression
B. Create a Validate rule and call it in Edit Validate rule
C. Create a Edit validate rule and call it in Validate Rule
D. Constraint rule

While executing the case named “Book Appointment”. The System should allow the users to specify that
date and the time when they want to book the slot.

What would be the property type for a field holding the slot details?

A) Date only
B) TimeOfDay
C) DateTime
D) Text

Sam is a person, use a health care app to consult the doctor. In which he will send a request to the
hospital people, and based on the availability of the doctor, sam will receive an email from the hospital
people.
How to configure this application, so that Sam will get a confirmation mail saying the Doctor is available?
a. Configure a Send Email smart shape in the Alternate stage
b. Configure the Send Email smart shape in the primary stage after Approve Reject step
c. Configure the Send Email smart shape in the primary stage before Approve Reject step
d. None

Ram is using a Insurance application, and he can update his postal address any time.
How to configure the application, so that Ram can update his postal address any time during the claim
process.
a. By Configuring Alternate Stage
b. By Configuring Change stage
c. By Configuring Conditions
d. By Configuring Optional User Actions

Ram is using a insurance application, where he has to provide his personal details along with some ID
proofs, like Aadhar number and PAN number.
But while entering only numeric in PAN number should display an error, It should contain Alphanumeric
value. How to validate the field value?
a. Using Validate rule
b. Using When Condition
c. Using Edit Validate rule
d. Can’t validate

Online passport application case type is defined as follows:

If the Review claim step is configured to set the status to Pending-Investigation?

A. When the Review step starts.

B. When the Process stage starts.
C. When the Process stage completes.
D. When Collect applicant info step completes

Shyam is a System architect, developing Passport application. As Police verification is also part of the
application, he created it as a child case type for passport casetype.
While creating a case, and processing police verification, how he will be redirecting to parent casetype?
a. Configure wait step in Passport case type
b. Configure wait step in Police verification Case type
c. Configure Change stage in Passport case type
d. Configure Change stage in Police verification Case type

Hotel booking application contains the Room type option which should show the Deluxe room, Ac room
and Non-Ac room. In pega which data model property satisfies the above scenario?

A) Text (paragraph)
B) Field Group
C) Pick list
D) Field Group (list)

Abhi wants to create his resume using PEGA application(Resume Builder). In this application, the form
contain few properties like Personal details, Academic details, etc..
In the Academy details property, he can add the fields and enter graduation, Year of passout and grad
details.
Academy details can be __________ type of property.
a. Page group
b. Value group
c. Single value
d. Page list

“Alauddin bank” provide their customer to change communication address, whenever there is change in
address to update at any time. How do you configure in pega the above scenario?
A) Using user action to update the customer address details on a specific step
B) Using user action to update the customer address details on a entire case
C) Using optional process to update the customer address details on a specific step
D) Using optional process to update the customer address details on a specific step

“Friends support” online application is created by a group of friends. It allowed anyone to register and
help for the needy people who requested for help. While registering the business requirement is user
must create login user name should have 1 capital letter, 1 small letter, 1 digit and a symbol in it. In pega
which rule is used to complete the above scenario?

A) Validation rule
B) Edit validation rule
C) Property rule
D) Section rule

PQR Corporation wants to conduct event which includes collection of event details, catering and
decoration. When event details are captured in Event Management Case Catering and Decoration can
be instantiated as separate child cases, which of the following is necessary to say parent case is resolved
based on status.
A. Event management case is resolved if Catering and Decoration case reaches a status called as
resolved-completed which is checked with wait smart shape
B. Event management case is resolved when any one of the child case is resolved.
C. Event management case is Parent case, Decoration and Catering are instantiated as spin off cases so
there need not to be any dependency.
D. Event management case is resolved after some time based on the wait smart shape when Catering
and Decoration are instantiated.

In Course Delivery Management application, For a Student registration case type as a system architect
to collect student details you created a data type called as “Student” which consists of FirstName,
LastName, Email, DOB, Mobile number. Then Placement pool application for other case type Job
Applicant where it consists of same type of fields but two extra fields are added named “Past
Experience, skills” , now as a best practice how would you create a new data type where both
applications falling under same organization.
A. Organization-Data-Student & Organization-Data-Applicant
B. Organization-Application1-Data-Student & Organization-Application2-Data-Applicant
C. Organization-Data-Student & Organization-Data-Student-Applicant
D. Organization-Student & Organization-Data-Applicant

You are applying for insurance, for that you are submitting the form by providing some information.
But the fields mentioned in the form are not easy to understand and require some suggestions to fill the
form.
How you will implement in PEGA?
a. By adding status
b. By adding Instructions
c. Both a & b
d. None

You are defining a property called Contact number, where a person can have multiple contact details
like office contact, home contact, …etc.
While creating the property Contact, the property type should be ___________.
a. Page list
b. Value List
c. Page group
d. Value group

Rohit is working on bus reservation application, there is a step "Payment Process" where passengers will
go for payment for a booking seats in a bus. At the time of Selecting Credit/Debit card, passengers has to
provide some information like Name on Card, Date of Expiry, CVV. which type of property you model for
CVV, so that data will be secure?

a) Password
b) Text
c) Integer
d) Double

Manoj runs hardware shop and he wants to develop his business in Asian countries. Manoj approached
to pegasystems to develop the application for his needs and provided all his requiremtes to the business
arechitect. Which of the following is correctly Role for Manoj ?

A. Business Stackholder
B. System Architect
C. Subject matter expert
D. Business Architect
Excelent Car serevices applciation wants customer details alog with the problem detils of the car for
servicing.
To achieve this which of the following has to be configured?
A. flow action
B. Review
C. User view
D. A single field

Max care hospitals wants their process to automate. Approched IT team to devlop the application. IT
teams is advice to develop the application using the pega platflom. which of the following is advantage
to devleop the application is pega platflom?

A. Less maintenance
B. Easily upgrade application in future
C. Fewer defects
D. All the above options