BA 251 Live Case

XYZ
Corporation
Student 1
Student 2
Student 3
Outline
Part 1 Introduction of the Company

Part 2 Statement of the Problem with SWOT

Part 3 Alternatives and Critical Success Factors

Part 4 Recommended Actions

Part 5 Evaluation Strategy/ Sustainability Proposal

XYZ
Corporation
A private water utility company that partners with water
districts to rehabilitate, operate and improve their water supply
and distribution system.

Headquarters: Metro Manila

Operations: Luzon, Visayas, Mindanao
Statement of the Problem

What strategy should Jim pursue to

improve the branch management in
order to achieve the branch's KPIs
and motivate its employees?
SWOT Matrix
XYZ Corporation

S W O T
Buboy is an expert Buboy will resign
in technical Buboy is already Buboy and Danny will Buboy will feel
matters thinking of resigning work together threatened with
Buboy is good in even before Danny harmoniously Danny and not
relationship was hired The team members work with him
management with Danny has other will be trained by Buboy may feel
regulators and commitments Buboy and Danny demoralized
LGU Jim has not worked Their skills will be in Buboy might think
Danny is directly with Buboy good tandem that Jim favors
experienced in before his Danny
revenue promotion Danny will
generation and overstep functions
collection of Buboy
strategies Danny will not
Jim has worked coordinate with
with Danny before Buboy in making
decisions
 Alternative
Interventions
Alternative No. 1

Transfer Buboy to another

department and hire an internal
replacement
Buboy is already demotivated and unproductive in his current position. Transferring him to
another department where his strengths in technical planning of programs and projects
will be put to good use might rekindle his passion and make him more effective.
Alternative No. 2

Motivate Buboy to improve

his performance and promote
camaraderie between him and
Danny
This alternative aims to rekindle the eagerness of Buboy when he started as branch
manager and promote cooperation between him and Danny so that they are able to
exercise their strengths, support each other to maximize productivity in the branch.
Alternative No. 3

Present a resignation offer

to Buboy and hire an external
replacement.
This will give Buboy the resignation that he had been expressing as of late and the
financial compensation of his years of service. Jim can choose a more effective Branch
Manager and he will have a shot at a good working relationship with the new BM.
Critical KPIs of the branch are achieved
50% The end goal of the organization is to achieve the
Success KPIs

Factors
Synergy among the area head and the branch
manager/officers
25% This will maximize the collaboration between
these key persons.

Productivity of individual employees

25% This indicates effectivity in one's position.
Recommended Actions
Critical Success Factor Alternative No. 1 Alternative No. 2 Alternative No. 3

KPIs are
achieved
50%
42% 45% 40%

Synergy among
the key persons
25%
22% 20% 21%

Individual 25%
Productivity
20% 22% 18%

TOTAL
100% 84% 87% 79%
XYZ Corporation

Evaluation Strategy/
Sustainability Proposal
How can the company ensure that the chose
alternative will be effective?
Evaluation Control
Mechanisms
Regular Communication
XYZ Corporation By communication regularly, Jim will know Buboy outside of work. He will be able to
understand and communicate with him better. Buboy may also feel that Jim is concerned.

Monthly/ Quarterly KPI Monitoring

Monitoring KPIs have been a challenge in the work-from-home set-up. In order to facilitate
Buboy's productivity, monitoring his KPIs will keep him on track. This is true to XYZ's other
employees as well.

Organize Team Building Activities and Online

Seminars
Seminars and activities that touch on motivation, communication and goal setting will
enable experiential learning of remote teams. Jim can initiate these with the help of HR.
Thank you!
 Meet our Team

Student 1 Student 2 Student 3

Gwapa 1 Gwapa 2 Head Gwapa