PHASE 4 TEAM LEADERSHIP

Delivered by

 Wilfer Andres Restrepo Muñoz CC: 1.036.392.872

 Eliecer Cordoba Lemus CC: 11´797.781
 Samuel Márquez CC: 1.144.131.326
 Juan David López Serna CC. 1040032383
 Simon Velez Correa CC. 1035861103

Presented to

KARLA NATHALIA TRIANA

Tutor

Group: 212053_9

NATIONAL UNIVERSITY OPEN AND AT A DISTANCE - UNAD

SCHOOL OF BASIC SCIENCES, ENGINEERING AND TECHNOLOGIES

NOVEMBER 2022

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 TABLE OF CONTENTS

PHASE 4 TEAM LEADERSHIP..........................................................................................................1

INTRODUCTION........................................................................................................................................3
OBJECTIVES............................................................................................................................................4
Activity 3.....................................................................................................................................................5
Activity 4: Videos........................................................................................................................................9
Activity 6 Organizational Behavior Improvement Plan (PowerPoint).................................................10
Activity 7 Conclusion of each student.....................................................................................................14
REFERENCES...........................................................................................................................................16

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 INTRODUCTION
As a learning strategy, the methodology of individual and collaborative work is implemented in
this paper, which allows the student to interact with their groupmates and tutor, thus contributing
to the success in learning the topics raised in each phase of the course Strategic Management with
the execution of scheduled activities in each of the units.

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 OBJECTIVES

General

Propose an improvement plan to promote organizational behavior that fosters innovation.

Specifics

 Understand the texts proposed in the unit

 Make billboards by hand
 Participate in the collaborative activity

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Activity 3
1. Billboard: Wilfer Andres Restrepo Muñoz

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2. Billboard: Eliecer Córdoba Lemus

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3. Billboard: Juan David Lopez Serna

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4. Simon velez correa

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Activity 4: Videos
Link Video Wilfer Restrepo

https://drive.google.com/file/d/1yx4r-YhiBqBZQNAosI8xbh7JuU1USfRM/view?usp=share_link

Link Video Eliecer Córdoba Lemus

https://youtu.be/_M_R0swezPA

Video Student 4: Juan David Lopez Serna

https://www.loom.com/share/56bf24bc86054f069fae9834c1e280f3

Link Video Samuel Márquez

https://www.youtube.com/watch?v=m7L-2lKaRSg&ab_channel=SamuelMarquez

Link Video Simon velez correa

https://youtu.be/SHmzDN5f3KE

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Activity 6 Organizational Behavior Improvement Plan (PowerPoint)

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Activity 7 Conclusion of each student

1) Wilfer Andres Restrepo Muñoz

In the case of the diamond supermarket, it is extremely important to implement change

management strategies as a determining factor in the evolution of its organizational
behavior and better conflict management in order to compete in the market that has changed
over time that today requires a much higher level in the training of its Human Capital, for which
it is necessary to take advantage of the individual capacities and strengths of each one of its
employees, focusing the business on Innovation.
It is important to continuously analyze the trends of customer needs and the behavior of the
market and the competition to adapt to these values.

2) Eliecer Córdoba Lemus

The organizational structure of the El Diamante supermarket is under the command of the head
of the family, in this case Joaquín, evidencing that important decisions do not go through any
filter and revolve around a single person, wasting the knowledge that In terms of administration
and logistics processes and customer service, it can contribute the human capital that make it up,
this situation also truncates the different innovation processes that are required and that are
necessary to instill in employees attitudes of change management and good conflict
management qualities that provide efficiency and effectiveness in all the activities carried out by
the supermarket, in this aspect as a strategy it is recommended to carry out training activities to
achieve a change of mentality in workers and owners to do things better, how to do them
differently, In the same way, establish good communication and improve the capacity d
integration of members, all to achieve a common goal.

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3) Juan David Lopez Serna

In conclusion, for the Diamante supermarket it is important to better implement

organizational behavior, taking into account the human capital it has and thus be able to
have trained personnel for each type of work, in this way to be able to generate change
management within the supermarket and to be able to reach the proposed goals within this,
generating a better work environment with good management and conflict resolution, to
finally reach a change of prosperity and innovation that would generate satisfied customers
in the Diamante supermarket.

4) Samuel Márquez
5) Simon Velez correa

the diamond supermarket

The company saw the need to carry out change management in the administrative area due
to the need to maintain its business over time, as a proposal the company must begin to
create a new organizational behavior where all important decisions do not depend on a
single person, for which it is necessary to create new very well-defined roles for each of the
more areas, which allow better control and management of possible conflicts, seeking a
high-performance team, it is important to bear in mind that this requires human capital
qualified, for which the ability to make this investment must be analyzed in detail, these
changes are generated from the inside out, that is, innovating in high-performance teams,
providing the confidence to make good decisions, generating trust from suppliers and
ultimately keep our customers happy.

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 REFERENCES
 McKenna, P. J. (2020). How As A Firm Leader You Can Harness Innovation. Of
Counsel, 39(6), 10–
15. https://bibliotecavirtual.unad.edu.co/login?url=https://search.ebscohost.com/
login.aspx?direct=true&db=lgs&AN=143607032&lang=es&site=eds-live&scope=site 

 Rao, V. S. P., & Sudeepta, V. (2018). Managing Organisational Behaviour: Teams and

Teamwork (pp.135-149) Vol. Third edition. Laxmi Publications Pvt
Ltd. https://bibliotecavirtual.unad.edu.co/login?url=https://search.ebscohost.com/
login.aspx?direct=true&db=nlebk&AN=2228685&lang=es%2ces&site=eds-
live&scope=site%26ebv%3DEB%26ppid%3Dpp_135

 Rao, V. S. P., & Sudeepta, V. (2018). Managing Organisational Behaviour:

Leadership (pp.195-217) Vol. Third edition. Laxmi Publications Pvt Ltd.
https://bibliotecavirtual.unad.edu.co/login?url=https://search.ebscohost.com/login.aspx?
direct=true&db=nlebk&AN=2228685&lang=es%2ces&site=eds-live&scope=site%26ebv
%3DEB%26ppid%3Dpp_195

 Rao, V. S. P., & Sudeepta, V. (2018). Managing Organisational Behaviour:

Organisational Change and Development (pp.321-354) Vol. Third edition. Laxmi
Publications Pvt Ltd.
https://bibliotecavirtual.unad.edu.co/login?url=https://search.ebscohost.com/login.aspx?
direct=true&db=nlebk&AN=2228685&lang=es%2ces&site=eds-live&scope=site%26ebv
%3DEB%26ppid%3Dpp_321

 Rao, V. S. P., & Sudeepta, V. (2018). Managing Organisational Behaviour:

Organisational Conflict and Negotiation (pp.359-376) Vol. Third edition. Laxmi
Publications Pvt Ltd.
https://bibliotecavirtual.unad.edu.co/login?url=https://search.ebscohost.com/login.aspx?
direct=true&db=nlebk&AN=2228685&lang=es%2ces&site=eds-live&scope=site%26ebv
%3DEB%26ppid%3Dpp_359

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