Full name: VO THI MINH NGOC

Course: K12HCM
Chapter 3

Questions

1. The primary factor behind the transition from a relatively simple business model to the highly complex
state we now have is public recognition that the business organization is no longer the sole property or
interest of its owners.
a. True
b. False

3. Some authors now argue that stakeholder inclusion is the key to corporate success.
a. True
b. False

5. A major distinction between the managerial view of the firm and the stakeholder view is the
recognition that groups who think they have a stake in the firm are properly included as stakeholders,
whether managers of the firm agree with them or not.
a. True
b. False

6. The descriptive value of the stakeholder model is based in its ability to identify and describe particular
stakeholders for the firm.
a. True
b. False

7. The assumption underlying the instrumental value of the stakeholder model is that effective stakeholder
management should lead to achievement of traditional business goals such as profits and growth.
a. True
b. False

9. One of the reasons that the stakeholder model is becoming more popular is because the stakeholder
environment is finally calming down after several decades of turbulence.
a. True
b. False

12. Before managers in the firm can identify what stakes are held, they must first identify who the
stakeholders are.
a. True
b. False
16. The primary strategy for a manager relative to a marginal stakeholder is to monitor that group.
a. True
b. False

21. For sustainable development to become a reality, which approach offers the best opportunity for this
to happen?
a. Socioeconomic
b. Stakeholder
c. Shareholder
d. Organizational

23. Business organizations must address the legitimate needs and expectations of stakeholders because
a. it is required by law.
b. it is the right thing to do.
c. stakeholders force them to.
d. they will need to, in order to be successful in the long
run.

25. An interest or share in something is referred to as a(n)

a. option.
b. ownership position.
c. stake.
d. bond.

29. The view of the firm that recognizes just suppliers and customers as stakeholders is the
a. production view.
b. managerial view.
c. ownership view.
d. stakeholder view.