Exam Overview

1Y0-204

1Y0-204 Citrix Virtual

Apps and Desktops 7
Preparation

Administration

Exam Preparation Guide 3.0

Contributors & Marks

March 26, 2021

1
Exam Overview

Disclaimer

This exam preparation guide is designed to provide

candidates with necessary information about the 1Y0-204
exam, including study resources and ways to interpret the
exam objectives to better enable candidates to assess the
types of questions that may be asked during the exam. Please
be aware that the content of this guide in no way ensures a
passing score on the certification exam.
Preparation
Contributors & Marks

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 Table of Contents
Exam Overview

Exam Overview Contributors & Marks

Number of Items 4 Prep Guide Author 25
Passing Score 4 Subject Matter Experts (SMEs) 25
Time Limit 4 Notice 26
Intended Audience 4 Marks 26
Registration and Administration 4
Retake Policies 5
Preparation

Preparing for the Exam

Recommended Knowledge and Skills 6
Recommended Product Experience 7
Recommended Training 7
Unauthorized Preparation Materials 8
Interpretation of Objectives 9
Contributors & Marks

Sections, Objectives, Topics, and References 10

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 Exam Overview
Exam Overview

Number of Items Intended Audience

The 1Y0-204 exam is intended for IT professionals who install, configure and manage
The 1Y0-204 exam is a 65-question exam written in English. The exam consists of Citrix Virtual Apps and Desktops 7 either on-premises or in the Citrix Cloud. Those who
multiple choice items only. install, configure and manage such solutions may hold various job titles such as:

• Systems Administrators/Citrix Administrators

Passing Score • Desktop Administrators
• Application Administrators
The passing score for this exam is 62%.
Preparation

Registration and Administration

Time Limit
This exam is administered at Pearson VUE testing centers worldwide. To learn more
about the rules and process of taking an exam, please visit
Type of Candidate Time Limits* Notes
http://training.citrix.com/exams.
Native English speakers 90 minutes
Worldwide, visit the Pearson VUE website (http://www.pearsonvue.com/citrix) to
locate a testing center in your area and register for an exam. You may also register in
Contributors & Marks

person at any Pearson VUE testing center. If you reside in the United States or Canada,
Non-native English speakers 90 minutes Time extension granted automatically you may also register by calling 1-800-931-4084.
that take the exam in
countries where English is a +30 minutes Note: A $7 USD surcharge will be added to phone registrations.
foreign language (time extension)
Non-native English speakers 90 minutes Must request time extension from
that take the exam in Citrix. Submit your request here: Time
countries where English is +30 minutes Extension Request
NOT a foreign language (time extension)

The time limit for this exam is 90 minutes. The total seat time is 90 + 25 minutes.
The total seat time includes times allotted for the NDA and surveys.

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 Overview
ExamOverview

Retake Policy
Candidates must wait 24 hours from their original appointment time before they
Exam

can register to retake an exam. After a second attempt, and any attempt thereafter,
the candidate must wait 14 calendar days to retake the exam.

Breach of this policy can result in sanctions up to and including a ban from taking
Citrix exams and/or decertification.
Preparation

For more information about our policies, including the Citrix Exam Retake Policy
and the Candidate Conduct Policy, please visit http://training.citrix.com/exams
Contributors & Marks

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 Preparing for the Exam
Exam Overview

Recommended Knowledge and Skills • Knowledge of database concepts

• Securing network communications
Specifically, candidates should have the following knowledge and skills prior to • Knowledge of virtualization concepts
taking this exam: • Hypervisor management
• Application virtualization and delivery
• Intermediate knowledge of Microsoft Windows Server • Virtual machine creation
• Install and configure operating system options • Architecture of virtual machine attributes such as
• Windows Server roles • Storage
• Domain Name System • VLANS
• Knowledge of user profiles
Preparation
Preparation

• Dynamic Host Configuration Protocol

• IIS • Knowledge of Microsoft Folder Redirection
• Basic knowledge of Active Directory • Knowledge of storage concepts
• User rights and permissions • Knowledge of desktop operations
• Delegation of administrative rights • Installation, setup, configuration and maintenance of virtual delivery agent
• Active Directory Domain Services OS
• Active Directory Certificate Services • Windows 10
• Users/Groups • Windows Server 2016
Contributors & Marks

• GPOs • Managing client devices

• OUs • Desktops
• Basic administration skills, including: • Laptops
• Understanding of networking protocols such as TCP/IP • Tablets
• Understanding of communication protocols such as RDP • Smartphones
• Understanding of firewall concepts • Thin clients
• Understanding of e-mail administration and account creation • High-level knowledge of Cloud concepts
• Understanding of Remote Desktop Services policies and profiles • Private clouds
• Ability to create shares and give permission to shared folders/files • Public clouds
• Ability to create and modify AD group policies • Hybrid clouds
• Understanding of VPN technologies • Cloud-based SaaS
• Understanding of roaming profiles and folder redirection 6
Exam Overview

Recommended Product Experience Recommended Training

We recommend that candidates have at least six months of experience with the Citrix Education recommends that candidates have hands-on experience with Citrix
following Citrix technologies: Virtual Apps and Desktops 7 prior to taking this exam. One of the best ways to do this
is by taking a formal Citrix training course. The following course provides training on
• Citrix Virtual Apps and Desktops 7 or newer administrator for Citrix Virtual Apps and Desktops 7.
• StoreFront
• Citrix Profile Management • CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
• Citrix Workspace app Citrix Cloud (instructor-led training course or self-study)
Preparation

• Citrix Gateway 12 or newer

As with all Citrix exams, it is recommended that candidates get hands-on experience
by working directly with products covered on the exam.
Contributors & Marks

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Exam Overview

Unauthorized Preparation Materials

Citrix Education monitors exam results to ensure that candidates are not using
unauthorized materials to prepare for exams. If it is determined that a candidate
used unauthorized materials to prepare for an exam, the candidate’s score will be
invalidated and his or her certification will be revoked.

When looking for materials in addition to authorized Citrix training to prepare for
certification, Citrix Education recommends that you visit
Preparation

http://www.certguard.com to ensure that a site is indeed legitimate. This site flags

websites that are acting as brain dumps, which have unauthorized materials.
Contributors & Marks

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Exam Overview

Interpretation of Objectives
Candidates should refer to the objectives and examples listed in this guide in order Note: The examples listed in the “Sections, Objectives, Examples and References”
to determine which topics will be on the exam, as well as examples of the topics section of this guide do NOT encompass all potential topics that could be tested. The
that could be tested. examples are only provided as guidance.

For example, if the objective reads, “Assess the printing infrastructure” and one of The objectives and examples for this exam were developed by Exam Project Managers
the examples reads, “Perform printer driver stress testing” candidates could expect and Subject Matter Experts (SMEs) based on identified tasks that relate to installing,
to see: configuring and managing Citrix Virtual Apps and Desktops 7.
Preparation

• A scenario describing a printing infrastructure:

• Scenario: A Citrix Architect is assessing the current printing
infrastructure at CGE. As part of the assessment, the architect wants to
perform printer driver stress testing.

• A question that requires determining how to assess the printer drivers:

• How can the architect assess which printer drivers are in use in the
Contributors & Marks

current environment?

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 Sections, Objectives, Topics and References

Objective Objective Topics References

Exam Overview

Number

Section 1: Architecture Overview

1.01 Identify the layers in the layered User Layer Module 1 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
architecture approach to Virtual Apps and Access Layer Citrix Cloud
Desktops. Control Layer
Resource Layer https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-15-ltsr/citrix-vdi-best-
Hardware Layer practices/design.html
On-Premise vs Citrix Cloud
Preparation

https://www.citrix.com/blogs/2018/05/31/cloud-guidepost-understanding-the-control-
plane-and-planning-the-access-layer/

1.02 Determine the appropriate hosting Hosting Platform: On-Premises Module 1 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
platform based on requirements. Hosting Platform: Service Provider Citrix Cloud
Hosting Platform: Cloud Hosted
Hosting Platform: Citrix Cloud https://citrixexams.sharefile.com/d-s5828c8e4091149628e9f348ec7841db5
Citrix Virtual Apps and Desktops Hosting
Platforms https://citrixexams.sharefile.com/d-sa03459e6713e4df6ab8332dd8da4cc6d
Contributors & Marks

Architecture Layers - The Citrix Cloud

Approach

Section 2: Deploying the Site

2.01 Identify what is required for a given Service Accounts Module 2 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
environment prior to deployment. The Site Database Citrix Cloud
Windows Licensing for Citrix Virtual Apps
and Desktops https://citrixexams.sharefile.com/d-s1fffee29cf244c92b6209dd8f03c26dc

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 Objective Objective Topics References
Number
Exam Overview

2.02 Determine how to configure Citrix Consider Citrix License Editions Module 2 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Licensing for a given environment. Access Citrix Licenses Citrix Cloud
How to Apply a License File
https://citrixexams.sharefile.com/d-sbfc85f2f2abb4cf0bd58a8e636e25b67

2.03 Determine how to install and configure the Delivery Controller Services Module 2 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Delivery Controller. Delivery Controller Services Communication Citrix Cloud
Service Scripting
Local Host Cache (LHC) https://docs.citrix.com/en-us/xenapp-and-xendesktop/7-6/xad-build-new-enviroment/xad-
Local Host Cache (LHC) Normal Operations install-command.html
Preparation

vs Outage
https://citrixexams.sharefile.com/d-s293bdefe0e98491fab86eb027f500ee4

2.04 Determine how to configure a Site based Site Database Types Module 2 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
on a list of requirements. Site Databases Configuration Citrix Cloud

https://citrixexams.sharefile.com/d-sdcd8023c76924716bd5ca86bc3882738
Contributors & Marks

Section 3: The Apps and Desktops Images

3.01 Determine what is required in an Citrix Virtual Delivery Agent (VDA) Install Module 3 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
environment for a specified master image. Citrix Virtual Delivery Agent (VDA) Citrix Cloud
Registration and Considerations
https://citrixexams.sharefile.com/d-s62d06308ab4f4dbcb8ccb463886af5bd

https://citrixexams.sharefile.com/d-s9f609de7da4644ab94e7b07e4e26e57d

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 Objective Objective Topics References
Number
Exam Overview

Section 4: Provisioning and Delivering App and Desktop Resources

4.01 Determine how to manage Machine Add a Host Connection for the Resource Module 4 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Catalogs and Delivery Groups. Location Citrix Cloud
The Machine Catalogs and Delivery Groups
Relationship https://citrixexams.sharefile.com/d-sc9ee39c129fe46668e5d9998e41ccc51

4.02 Determine how to deploy machines using MCS Process Module 4 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Preparation

Machine Creation Services. MCS I/O Optimization Citrix Cloud

Create Machine Catalogs and Delivery
Groups
MCS and the Cloud Connector
https://citrixexams.sharefile.com/d-s726cf12d3b4b481e9c321a85ef15f4f3
https://www.citrix.com/blogs/2016/10/12/xenapp-and-xendesktop-7-11-mcs-full-clone-
support/

https://www.citrix.com/blogs/2016/04/04/machine-creation-service-image-preparation-
overview-and-fault-finding/
Contributors & Marks

https://www.citrix.com/blogs/2016/08/03/introducing-mcs-storage-optimisation/

4.03 Determine the behavior of different types MCS Created Random/Non-Persistent Module 4 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
of machines provisioned using Machine Desktop - Reboot Effects Citrix Cloud
Creation Services. MCS Created Static/Persistent Desktop -
Reboot Effects https://citrixexams.sharefile.com/d-s9455609e82bf4303bdab2b83eb0b394c

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 Objective Objective Topics References
Number
Exam Overview

4.04 Determine where to configure the
resource location for a given environment.
Traditional On-Premises Deployment Module 4 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Public Cloud Deployment Citrix Cloud
Citrix Cloud with an On-Premises Resource
Location https://citrixexams.sharefile.com/d-s46e753cf1b7d41a8bda205b860fe462d
Citrix Cloud with a Public Cloud Resource
Location https://www.citrix.com/blogs/2016/01/08/using-pvs-with-the-citrix-workspace-cloud-apps-
Citrix Cloud with both an On-Premises and-desktop-service/
Resource Location and a Public Cloud
Resource Location

Section 5: Providing Access to App and Desktop Resources

Preparation

5.01 Determine how to implement a specified User Access to Resources Module 5 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
authentication method based on given Store Authentication Methods Citrix Cloud
requirements. Store Authentication Service
Server Groups https://citrixexams.sharefile.com/d-s46e753cf1b7d41a8bda205b860fe462d

https://citrixexams.sharefile.com/d-s7b8451870ca0409ea102c71c7b51c17a
Contributors & Marks

5.02 Determine how to implement Workspace Username and Password Through Cloud Module 5 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Experience User Authentication based on a Connectors Citrix Cloud
scenario. Federated Authentication with Azure AD
https://citrixexams.sharefile.com/d-sa7c6df99aa77411fb6c0218da17a1d74

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 Objective Objective Topics References
Number
Exam Overview

5.03 Determine how to deploy Workspace Apps
in a given environment.
Deploying Citrix Workspace App
The Citrix Workspace App Experience
Citrix Workspace App Configuration
Configure Citrix Workspace App with an
ADMX File
Configure Citrix Workspace App Manually
Module 5 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Citrix Cloud
https://citrixexams.sharefile.com/d-s9b44786e949b49b6a910d1e1b8514eb1
https://citrixexams.sharefile.com/d-sc9f4bd47fac144cbbc458667f1c997d2

https://citrixexams.sharefile.com/d-sa0b1dec174a84fe9bc824e142389aa4f

5.04 Determine the communication flow when Workspace Experience Module 5 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Preparation

delivering an app or desktop to a user in a StoreFront On-Premises Citrix Cloud

given environment. Configure On-Premises StoreFront with
Cloud Connectors https://citrixexams.sharefile.com/d-s06e44c3c687d47b1b2fe9068ed5ca88b

https://developer-docs.citrix.com/projects/delivery-controller-sdk/en/latest/Broker/Set-
BrokerSite/

https://citrixexams.sharefile.com/d-s8eeaf51b48e64620b839d331cdeca89d
Contributors & Marks

https://citrixexams.sharefile.com/d-se41e32b2b4094b7481f704cc5b9be043

https://citrixexams.sharefile.com/d-sc5cc157d031c45dd82fc0ccde05ba9f1

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 Objective Objective Topics References
Number
Exam Overview

Section 6: Managing the User Experience

6.01 Determine how to configure Citrix policies Citrix Policy Precedence Module 6 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
based on a scenario. Citrix Policy Settings Citrix Cloud
Citrix Policy GPO Loopback Considerations
Citrix Policy Filters https://citrixexams.sharefile.com/d-sc83797a1fbee493b8adf48e533667add
Citrix Policy Resultant Set
https://citrixexams.sharefile.com/d-s01ec9337899c430caf929303d2d8894b
Preparation

https://citrixexams.sharefile.com/d-sfe9e34706441441f87e47262259e378a

6.02 Determine the appropriate policy priority Citrix Policy Priority Module 6 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
based on a scenario. Citrix Cloud

https://citrixexams.sharefile.com/d-sdc834fb6d64443c5afc7d00b44c39dcc

6.03 Determine the appropriate user Load Management Module 6 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Contributors & Marks

experience settings to configure to achieve Session Reliability Citrix Cloud

a specific outcome. Auto Client Reconnect
ICA Keep-Alive https://citrixexams.sharefile.com/d-sd6dcaf649e50499b95690a753a48c011

https://citrixexams.sharefile.com/d-s6595a763ba6647cf84cb85b593a3e119

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 Objective Objective Topics References
Number
Exam Overview

Section 7: Published App and Desktop Presentation and Management

7.01 Determine which application specific Application Properties Module 7 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
properties to use in Delivery Groups based Workspace App Application Delivery Citrix Cloud
on a scenario. Categories
https://citrixexams.sharefile.com/d-scaee6835d22241b6873761764550f5c0

https://citrixexams.sharefile.com/d-s122534f977f645ee97073d910cfca664
Preparation

7.02 Determine how to optimize Server OS
published applications for a given
environment.
Delivery Group Properties - Application Module 7 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Prelaunch Citrix Cloud
Delivery Group Properties - Application
Lingering https://citrixexams.sharefile.com/d-s583944c8cb714d75b1eff262ad1bbc60
Session Sharing
https://citrixexams.sharefile.com/d-s57544f02e18e48fc8d78650415ab2487

7.03 Determine how to present applications to Featured App Groups Module 7 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Contributors & Marks

users based on a scenario. Shortcut integration Citrix Cloud

Self-Service Mode
https://citrixexams.sharefile.com/d-s02a687ea6ac84c32abab7df7e45a5ca3

https://citrixexams.sharefile.com/d-sfe0e7017669e4d3d803f862595777601

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 Objective Objective Topics References
Number
Exam Overview

7.04 Determine how to configure application Application Groups Module 7 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
groups. Citrix Cloud

https://citrixexams.sharefile.com/d-s9a6a9c69d6df45bb9cf38eabf1246702

Section 8: Managing Printing for User Sessions

Preparation

8.01 Determine the appropriate printer Endpoint Attached Print Job Routing Module 8 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
mapping for a given environment. Endpoint Mapped: Print Job Routing Citrix Cloud
VDA Attached Print Job Routing
VDA Mapped Print Job Routing https://citrixexams.sharefile.com/d-sce7616ad588844cd94c8ccae80148f43
Printer Mapping Setting - Auto Creation
Printer Mapping Setting - Session Printers
8.02 Identify appropriate printer drivers based Printer Drivers Module 8 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
on a scenario. Printer Driver Mapping Citrix Cloud
Universal Print Driver
Contributors & Marks

Universal Printer https://citrixexams.sharefile.com/d-s322e9fb93a894814a0be11dccaef0a0c

Universal Print Server
8.03 Identify the printing requirements for a Saving User Printing Preferences Module 8 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
given environment. Built-In Citrix Secure Printing Citrix Cloud

https://citrixexams.sharefile.com/d-s81de9b732979411099b9be273c4ead94

https://citrixexams.sharefile.com/d-s282a8c2a5a284d688543bb98140fc83e

https://citrixexams.sharefile.com/d-s2b146e0b137e41fb9e5597edc383a45c

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 Objective Objective Topics References
Number
Exam Overview

Section 9: Citrix Profile Management

9.01 Determine how to configure Citrix Profile User Profile Migration Module 9 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Management. Citrix Profile Management - User Store Citrix Cloud
Profile Caching
Active Write Back https://citrixexams.sharefile.com/d-s4f817ad6ef5d4a6b8aa45ea04d83ac46
Profile Streaming Process
Profile Protection https://citrixexams.sharefile.com/d-sd02149bea59d48199e431284b862a551
Preparation

https://citrixexams.sharefile.com/d-sb3dc92a6ee8f4e13a1377c100686d862

https://citrixexams.sharefile.com/d-sfc407bda18ff432cb6d86a5012a3049b

https://citrixexams.sharefile.com/d-s8c21345ba4f34902b058f4b0149b7d4a

Section 10: Managing the Site

Contributors & Marks

10.01 Determine how to delegate permissions to On-Premises Delegated Administration Module 10 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
other administrators. On-Premises Administrator Roles Citrix Cloud
On-Premises Administrator Scope
how to Create an On-Premises Custom https://citrixexams.sharefile.com/d-s9b1b2ab8743440beb9c0a0e9a2435f1d
Administrator
Define Administrator Access Permissions for
Citrix Cloud
How to Create a Citrix Cloud Delegated
Administrator

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 Objective Objective Topics References
Number
Exam Overview

10.02 Determine how to use PowerShell to query
information in the Site.
Use PowerShell with an On-Premises
Deployment
Use PowerShell with a Citrix Cloud
Deployment
Module 10 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Citrix Cloud
https://developer-docs.citrix.com/projects/delivery-controller-sdk/en/latest/Broker/Get-
BrokerSite/

10.03 Determine the appropriate power Schedule Restarts Module 10 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
management decisions for a given How to Power Manage a Server OS Machine Citrix Cloud
environment.
https://developer-docs.citrix.com/projects/citrix-virtual-apps-desktops-
Preparation

sdk/en/latest/Broker/New-BrokerRebootScheduleV2/

https://citrixexams.sharefile.com/d-s4ee44a4426284774a38ab239ddb9c1d7

Section 11: Citrix Virtual Apps and Desktops Basic Security Considerations

11.01 Determine how to configure basic network Certificates Module 11 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Contributors & Marks

security for Virtual Apps and Desktops Public and Private CAs Citrix Cloud
components.
https://citrixexams.sharefile.com/d-s3102e834c65c49508fda765f86249e7f

https://citrixexams.sharefile.com/d-sb69dd1eeedfc44c182d064319f4f2e7a

11.02 Determine how to enable XML Service How to Configure an XML Service Trust Module 11 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Trust for certain authentication types. Citrix Cloud

https://citrixexams.sharefile.com/d-see136394893e4ce686ba30ce36d23ff5

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 Objective Objective Topics References
Number
Exam Overview

11.03 Determine how to secure remote access Citrix Gateway Module 11 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
using Citrix Gateway and the Secure Ticket Secure Ticket Authority Citrix Cloud
Authority.
https://citrixexams.sharefile.com/d-s0b28c24c48fc47a684906dfd0ed0abe2

https://citrixexams.sharefile.com/d-s59022fe58508402fbb8e70a09014e594

Section 12: Monitoring the Site

Preparation

12.01 Determine how to monitor user sessions View a Session Module 12 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
based on given requirements. View Session Details Citrix Cloud
View the HDX Channels
https://citrixexams.sharefile.com/d-sf822ae37c6fd4e3b8d1ca38b979920f6

https://citrixexams.sharefile.com/d-sd4d35915cdf84b1fb68c136a5eb4c8ad

12.02 Determine how to analyze published apps Application Health, Usage, Probing Module 12 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Contributors & Marks

in a given environment. Historical Application Failure Monitoring Citrix Cloud

App Monitoring Policies
https://citrixexams.sharefile.com/d-s6ff650674f7a4c13b963df4bb376b33b

https://citrixexams.sharefile.com/d-seae3653c04784c23a1f2aed24deefaa7

20
 Objective Objective Topics References
Number
Exam Overview

12.03 Determine how to monitor machines that VDA Machine Monitoring Module 12 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
are running the Virtual Delivery Agent Monitor the Disk Citrix Cloud
(VDA) based on a scenario. Historical Resource Utilization
https://citrixexams.sharefile.com/d-s12f0bcb0aba842f8840cfd8f19c17cdc

12.04 Determine what to monitor within a Site to Average Logon Duration Module 12 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
find the root cause of a common issue. Site Infrastructure Citrix Cloud

https://citrixexams.sharefile.com/d-s0d3b39d3978b448497888803d0b1bfab
Preparation

https://citrixexams.sharefile.com/d-s05ba803c91f64a73929a01de40487e34

12.05 Determine how to configure alerts and Alerts and Notifications Module 12 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
notifications based on a scenario. Director Notifications Citrix Cloud
SCOM Integration
https://citrixexams.sharefile.com/d-s0ed43c918d7e47a3bd10e21e9854f8ee

12.06 Determine how to use Citrix ADM to Citrix ADM Setup Process Module 12 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Contributors & Marks

optimize monitoring through Citrix Citrix ADM Benefits to Director Monitoring Citrix Cloud
Director.
https://citrixexams.sharefile.com/d-s598a150a4acc4b648026f706dc2be51f

https://citrixexams.sharefile.com/d-sea375333dbdd405299c7a276f635b5f4

21
 Objective Objective Topics References
Number
Exam Overview

Section 13: Supporting and Troubleshooting Citrix Virtual Apps and Desktops

13.01 Determine the proper tool to use to VDA Cleanup Utility Module 13 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
troubleshoot a given issue. HDX Monitor Citrix Cloud
Citrix Health Assistant
Citrix Scout https://support.citrix.com/article/CTX207624
Microsoft Common Tools
Microsoft Sysinternals https://citrixexams.sharefile.com/d-sf8b4af054f3246cdb8daed94ba3c7a00
Preparation

https://citrixexams.sharefile.com/d-sf68d4a6bc8bc435f870d779448e4b84b

https://citrixexams.sharefile.com/d-s2652fe12aa134b5b9e947ca897df54a1

https://citrixexams.sharefile.com/d-s2652fe12aa134b5b9e947ca897df54a1

https://citrixexams.sharefile.com/d-s90fe622178dd45b0beaba7d41e11b341
Contributors & Marks

13.02 Identify ways to proactively support
common tasks in an environment.
Verify backups of Key Citrix Components Module 13 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Backup Citrix Databases Citrix Cloud
Test Your Connections
Verify Registration and Session Availability https://citrixexams.sharefile.com/d-sd91a14f6a5fd4c029a5303f812fb71af
Confirm Capacity
Review Citrix Policies https://www.citrix.com/blogs/2014/03/25/director-dashboard-explained

https://citrixexams.sharefile.com/d-s3c2fa7e74bdc4867a034496c1631326c

22
 Objective Objective Topics References
Number
Exam Overview

Section 14: Migrating to Citrix Cloud

14.01 Determine how to migrate policies and PVS Catalogs Module 14 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
catalogs in a given environment. Manual Migration Tasks Citrix Cloud

https://citrixexams.sharefile.com/d-se39fbf93247a4405b5664dc80669d5bb

14.02 Determine how to deploy or maintain Citrix Cloud Connector Installation Module 14 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
Preparation

Citrix Cloud Connector. Citrix Cloud Connector Silent/Automated Citrix Cloud

Installation
Proxy and Firewall Considerations https://citrixexams.sharefile.com/d-sc62b5163fa9946468b5f67a6fe80db4e
Define Resource Locations
https://citrixexams.sharefile.com/d-s93a2f67e2dbf4b6fbb4bd1d9d5c6f0bd

https://citrixexams.sharefile.com/d-s2f7ab406969641efb4d79c9cf7822fa2

https://www.citrix.com/blogs/2017/03/15/automating-the-cloud-connector-installation
Contributors & Marks

14.03 Determine how to configure Virtual Apps VDA Registration Module 14 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
and Desktops with an on-premises Local Host Cache (LHC) Citrix Cloud
resource location.
https://citrixexams.sharefile.com/d-s6a829e87d3a243edbe8c8261966adde2

https://citrixexams.sharefile.com/d-s3d695b74d4364bbea0ea8a8422d045af

23
 Objective Objective Topics References
Number
Exam Overview

14.04 Determine the migration process to use for Move Citrix Virtual Apps and Desktops on- Module 14 of CWS-215 Citrix Virtual Apps and Desktops 7 Administration On-Premises and in
a given scenario. premises deployment to Citrix Cloud with an Citrix Cloud
on-premises resource location
https://citrixexams.sharefile.com/d-sbe6980130a7a4e4f992a67face870963
Preparation
Contributors & Marks

24
 Contributors & Marks
Exam Overview

Author
Tawnisha Reynolds

Subject Matter Experts

Preparation

Alexander Tate George Spiers Neil Spellings

Arnaud Pain Henry Heres Rick Bloss
Arnd Kagelmacher Jo Harder Ryan Sardon Keller
Brandon Coto Astorga Johan Rios Timothy O’Brien
Christopher McMillan Justin Apsley Tom Bruce
Contributors & Marks

Esther Barthel Natanael De Leon Tony Zhang

Contributors &
Marks

25
 Exam Overview

Notice Marks

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to the content or use of this publication. Citrix specifically disclaims any their respective owners in the United States or other countries:
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obligation to notify any person or entity of such revisions or changes.
Citrix®, Citrix Virtual Apps and Desktops™, Citrix Virtual Apps™, Citrix Citrix Systems, Inc.
Preparation

© Copyright 2019 Citrix Systems, Inc.
All Rights Reserved. No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical, including photocopying,
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Contributors & Marks

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Marks

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