Lane 3000 ECR SI

Installation/Connection Guide

Restricted - External
Contents

1. Introduction…………………………………………………………… Page 3

2. Initial Preparation…………………………………………………… Page 4

3. Installing the ECR Simulator……………………………………. Page 4

4. Installing the Lane 3000…………………………………………. Page 8

5. Troubleshooting……………….…………………………….......... Page 14

Restricted - External
 1. Introduction

This guide gives step by step instructions on how to successfully

install and connect the Lane 3000 SI terminal to the ECR Simulator
application.

When used by integrators, we would expect you to build a user guide

specific to your solution.

This guide refers specifically to an integration with the POS on a

Windows device – please adapt accordingly for alternative Operating
Systems.

Please note: This guide is intended for our internal use only on
our test devices – Integrators must apply their own
recommendations for installations in an external and/or live
environment, for example it is not our recommendation that
firewalls are disabled in these case.

The solution will work on the following Operating Systems – it is your

responsibility to ensure you are running on a compatible and
currently supported version;
 Windows
 Android
 iOS
 MAC
 Linux

This guide is specifically for installations using the Ethernet over

USB connection.
The specifications from Ingenico including the ECR Simulator
Application can be downloaded from the Ingenico Partner Portal
https://developer.ingenico.com/uk/

Restricted - External
 2. Initial Preparation

To connect the Lane 3000 SI terminal to the ECR Simulator, you will
need an available USB port on your PC/Laptop/Tablet or an
appropriate adaptor to connect.

3. Installing the ECR Simulator

On the device you are using for testing, Firstly, Unzip the file provided by
ingenico, and double click on the following files to open. Downloads-
>7aa88773667c933f727598f8859f095b->websocket-message-broker-
executable.jar

When the Websockets Message Broker v1.2.2 opens, you will see the connection
start.

Please note: This Websocket broker is only for simulating a connection,

Integrators are required to use their own choice of Websocket servers in
test and live.

Restricted - External
  Return to the opened Zip file and right click on Developmenttools.html, go
to Open with, and select your preferred internet browser.
Under Reference Business App, select ECR Reference Business
Application, and click on connect the button this should turn Green.

Plug the Cable into the back of the terminal, use the screws provided to secure the cable.

Restricted - External
Now connect the USB Jack Input into your Laptop/Tablet/PC.

Cable

Screws

How to configure your POS

 Go to the Control Panel

 Network and Internet
 Network and Sharing
 Change adapter settings
 Right click on WiFi

Restricted - External
  Right click on properties
 Select the Sharing Tab (The lane should be plugged in at this point), tick
both boxes and press ok. (If the boxes are already ticked then untick press
ok then go back and re-tick them both).

This first tick-box may have a text box requesting the ‘Home Networking Connection’, if so then
select the “Ethernet X*” – The X* will be dependent on what the lane is called in Network
connections when it’s plugged in.Home Networking Connection

Once you have the Lane connected, if it is not already installed it will then go
through the following installation steps.

Restricted - External
Installing the Lane 3000

Select the preferred Region and Press Ok.

Select Ethernet over USB and Press Ok.

You will now have three options Disable – Enable - IP Configuration.

From the key pad arrow down to Enable and Press Ok.

Restricted - External
Press Ok for the terminal to reboot, the terminal will now display rebooting.

To confirm the Ethernet settings and to complete the installation Press Yes.

The terminal will display a default ECR IP Address; this should be “192.168.137. 1”
Press Ok.

Alternatively, you can use the IP v4 address from the device that your POS is on
– this is only possible if you have a fixed IP address environment.

Restricted - External
The terminal will display a default Port Number Press Ok.

The terminal is now connected to the ECR/POS and will display Check ECR
screen.

On the ECR/POS Press Ok to allow the terminal to complete the setup.

10

Restricted - External
From this point functionalities will be initiated via the ECR/POS

The terminal has connected to the ECR, now enter your 7-digit Merchant number
provided by the implementation manager on the ECR/POS.

The terminal will now connect to the host to download various files.
You will be asked to confirm the Date and Time. Press OK to confirm, the
terminal will now connect to the host.

 In the left hand side of the ECR a terminal information receipt will appear.
You will need to remove the receipt from the screen for the terminal to
continue. You have several options of how to do this to choose from on
the top right had side of the receipt.Click on to drop the receipt into the
receipt panel this will appear bottom left of the ECR. Receipts can then be
retrieved as required.
 Click on to delete, this will only delete the receipt on the screen.
 Click on then right click this will enable you to print or save your receipt.
 Click on to bring up the receipts from the receipts panel.
 Click on clean to permantly clear all the receipts from the panel.

11

Restricted - External
Key in the Supervisor Code you wish to set and Press Ok. You will be asked to
confirm the Supervisor Code and Press Ok.

A receipt will display on the ECR confirming the Supervisor Code has been set.

Supervisor Code successfully set, Press Ok.

POS then prompts to enter the Supervisor Code. On entry, it will then prompt to
enter a new referral password and the re-enter it to confirm.

The terminal will now connect to the banking host, once connection has
completed a receipt confirming card types accepted will appear on the ECR/POS.
The terminal will make a final connection to the host to complete installation.

12

Restricted - External
You can now initiate the various transaction types or functionalities through the
ECR.

The terminal will display your merchant number when the installation is complete.

Troubleshooting

1. Terminal not turning on

 Ensure Cable is corretly inserted in the back of the terminal.
Check the USB is correctly inserted into your device and your device
is switched on.

2. ECR APP not connecting

 Ensure the websockets are open prior to opening the ECR APP
Ensure you have an internet connection
Close down both the websockets and the ECR APP
Open the websockets, once open you can then open the ECR APP

 Ensure Windows defender firewall and any other third-party

firewalls are disabled, alternatively you can open the Lane3000
port.

13

Restricted - External
Start-> Control Panel-> Windows Defender Firewall -> Turn Windows Defender
Firewall off. Change all options to Off and click OK.

Please note the firewalls should only be disabled for test terminal connection and the live
integration should be able to be used through the customers firewalls.

3. Invalid Merchant Number

 The message will be displayed if an invalid Merchant Number has
been keyed into the terminal.
Check you have the correct Merchant Number

4. ECR Connection Failed

 Check you have both the websockets and ECR APP open
In the Laptop/PC/Tablet control panel Go to the control panel
Network and Sharing
Change adapter settings
Right click on WiFi
Right click on properties
Select the sharing tab, tick both boxes and press ok. (If the boxes
are already ticked then untick them press ok then go back and re-
tick them both)

5. The Terminal will not respond to the ECR. This can be caused by updates
to Laptop/PC/Tablet.

 On the terminal press the Menu button

Select Supervisor Menu and Press Ok
Key in your Supervisor Code Press Ok
Arrow down to Terminal Mode Press Ok
ECR – Press Ok
IP Address Press Ok

14

Restricted - External
 ECR Port Press Ok
The terminal will now reconnect with the ECR Press Ok

6. The ‘sharing’ tab does not appear on the WiFi properties option.
 This is usually due to only having one network option, Eg WiFi.
When the Lane is plugged in this should appear as an ethernet
connection and resolve this. Otherwise you may need to try plug in
a second option such as an ethernet cable.

15

Restricted - External