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Impact of Recruitment On Ethical Standards in Selecting New Employees
Impact of Recruitment On Ethical Standards in Selecting New Employees
A Thesis
In Partial Fulfilment
of the Requirements for the
Degree of Bachelor of Science in Business Administration
by:
December 2022
APPROVAL SHEET
PANEL OF EXAMINERS
Date:
ACKNOWLEDGMENT
This study would not have been successful without the help and support of the
following persons who become their inspiration in writing this thesis. It is their
greatest pleasure that they may be able to extend our heartfelt thanks to the following:
To Dr. Winnie Marie T. Poliquit, Research Advisor, for sharing her expertise,
showing us how to conduct our study properly, and advising and assisting us in
ensuring the success of our research. We greatly appreciate her consideration,
patience, and understanding throughout this journey
To Dr. Marlon F. Monticello, Research Professor, for his support and his
valuable assistance to the research.
To Dr. Marife C. Carreon, Research Statistician, for her undying support, and
for her help in analyzing the data for her statistical interpretation of data gathered.
To Dr. Lucilito A. Atillo, Dean of the College of Business and Accountancy,
who permits them to gather data outside the school.
They would like to give their deepest gratitude to their panelist, who is the key
person in the realization of this study. The researchers truly salute their expertise to
surmount what seems to be an uphill task. Thank you for your time suggestions, and
encouragement. Allowing them to get the necessary information they need to make
this thesis possible.
To all the member-respondents who participated in this research study and for
trusting us in giving their answers.
DEDICATION
The researchers would like to dedicate and extend their gratitude to each
individual who in their special way contributed to every part of the research study.
This completion was made possible due to the significant people who never got tired
of imparting unending support, valuable assistance, and persistence to complete the
research.
To their beloved parents who never get tired of helping, supporting, and
providing them with the things they need.
To their respondents – thank you for your time; it brings them the joy of
success in fulfilling this research.
To the Almighty father, who is always there to enlighten them in every way,
helped make this research possible, and for answering their prayers.
Title: IMPACT OF RECRUITMENT PROCESS ON THE ETHICAL
STANDARDS IN SELECTING NEW EMPLOYEES: A NEW NORMAL
PERSPECTIVE
Degree: Bachelor of Science in Business Administration Major in Human
Resource Development Management
School: University of Cebu Lapu-lapu and Mandaue
Instructor: Marlon F. Montecillo, Ph. D., Ed. D.
Date Completed: December 00, 2022
The recruitment process has undergone a significant change in recent years.
There has also been a growing demand from workers who want to work for an
organization that upholds high moral standards. Ethics are crucial during this process
to ensure that candidates are reviewed according to their skills and ability and to
ensure that they have a decent and the best employment experience. This study
intends to ascertain how the recruitment process impacts the ethical standards in
selecting new employees.
The study utilized the descriptive research method with a researcher-made
questionnaire as the main instrument in data gathering. Quantitative data were used to
ascertain the impact of the recruitment process on the ethical standards in selecting
new employees. The respondents were thirty (30) HR Practitioners from different
industry sectors of The City of Lapu-Lapu. A Purposive Sampling technique was
used to gather information in which participants were selected from a population
where individuals have the same particular field of expertise in Human Resource. As
for data analysis, weighted and aggregate means were used.
Integrity, Fairness, Discrimination, Data Privacy, and Health and Safety are
all moderately affected by the recruitment process. In conclusion, incorporating
ethical practices in Human Resource operations and moral values in the individuals
must empower an organization to maintain and grow. As ethical offenses can
significantly negatively impact an organization's human resource management, they
will harm applicants, companies, stockholders, and society. It might hurt the
organization's profitability and human resource management discipline. Awareness
and action in these areas will produce motivating facets that can significantly change
attitudes while allowing ethical hiring practices to shape organizational culture.
.
TABLE OF CONTENTS
PAGE
Approval Sheet i
Acknowledgment ii
Dedication iii
Abstract iv
CHAPTER
1 THE PROBLEM AND ITS SCOPE 1
INTRODUCTION 1
Rationale of the Study 1
Theoretical Background 4
THE PROBLEM 16
Statement of the Problem 16
RESEARCH METHODOLOGY 21
Research Design 21
Research Environment 28
Research Respondents/Participants 29
Research Instrument 30
Research Procedure 35
Data Gathering 35
Data Analysis 35
Ethical Considerations 36
DEFINITION OF TERMS 39
2 PRESENTATION, ANALYSIS AND 46
INTERPRETATION OF DATA
Recruitment Process 52
Employees
Findings 112
Conclusion 113
Recommendations 114
REFERENCES 116
APPENDICES
A Transmittal Letter 121
D Grammarly Result
1 Research Subjects 24
3 Academic Performance 33
Recruitment process has dramatically changed and was affected due to the
pandemic. Most companies have bid goodbye to the traditional hiring method as digital
recruitment has become the norm. According to Vengrouskie (2019) that beyond the
legal constraints imposed by hiring practices, an organization is responsible for adhering
to ethical standards in the recruitment process. Particularly now, job seekers are
incredibly picky about the companies they want to work for these days.
Therefore, the researchers have ensured that they had gained sufficient knowledge
regarding the recruitment process, particularly in the new normal, and the ethical
considerations that must be adhered to during the entire recruitment and selection
process.
Theoretical Background/Related Review of Literature
This study is anchored on the Virtue Ethics theory (Statman, 2018). Virtue ethics
lays out unwritten rules for how people should behave toward one another daily. If a
morally upright person acts the same way in the same situation, then that action is
considered right from the perspective of virtue ethics. As a result, it is character-based
and places more emphasis on people's morality than on their obligations or consequences.
Virtue ethics evaluate the morality of individual acts and serves as a framework for the
conduct and qualities that a reasonable person ought to pursue.
The idea behind this ethical framework is that rather than focusing on the rules to
follow, we should consider the types of people (or organizations) we should be and the
ethical role models we should emulate (MacDonald et al., 2022). The HR department
should lead an example for others to follow by acting morally upright. HR procedures
can motivate workers in ways that produce positive results. No other discipline or
function within a modern organization is better suited to play the role of an ethical
compass than human resources. From the moment an employee applies for a job until
they retire, HR is a constant presence and a guiding force in all facets of the employee's
working life.
Two key ideas may emerge when the discussion of Kantian ethics expands to fit
the framework of human resource management. First, an action considered right for one
person holds for all people, given the concepts of reversibility and universality. This
logical argument leads to the conclusion that it is essential to treat everyone equally.
Secondly, treating people with respect means considering them as objectives and not just
as a means to an end. This deontological approach to ethics is closely related to the
values of business ethics because it places a strong emphasis on the idea of duty.
Additionally, it is a viewpoint that links ethics to other qualities regarded as excellent
(Bolton & Houlihan, 2007).
The ethics of care theory (Gilingan, 1980) also serves as the supporting theory for
our study. This stands out as a framework for directing and analyzing contact,
particularly between people in positions of authority (such as managers) and those who
are in need or have trouble. A caring-ethical approach to management techniques puts the
impact on specific individuals in specific situations before the abstract standard of
whether something is right or wrong or the practical standard of whether "it works."
Caring focuses on what "matters" rather than what "works" in a particular circumstance.
Even though today's business climate is anomalous, essential daily operations, such as
hiring, must go on as usual to ensure the company's survival. The study aims to add to the
still-developing body of research on the "ethics of care" and caring relationships at work.
HR professionals are ideally suited to investigate care in workplaces and act as liaisons
between the company's needs and its employees' well-being.
This study aims to determine the impact of the Human Resource recruitment
process on the ethical standards in selecting new employees under the new normal
perspective in Lapu-Lapu City.
2. What is the recruitment process for selecting new employees in terms of:
2.3 interviewing
3.1 integrity
3.2 fairness
3.3 discrimination
4. Is there a significant relationship between the profile of the respondents and its
impact on the ethical standard in selecting new employees?
5. Based on the result of the study, what action plan may be proposed?
The following null hypotheses were tested at the 0.05 level of significance.
Hø2: There is a significant relationship between the profile of the respondents and
its impact on the ethical standard in selecting new employees
The outcome of the study will be beneficial to the following individuals or groups
of individuals:
Employees. Through this study, employees will be able to recognize their worth,
and their rights and be able to determine if their management truly values them.
Organization. The findings of this study will aid in educating all parties involved
—both inside and outside of organizations—about the relationship between HRM and
potential workers. Additionally, it would aid them in developing strategies for dealing
with this phenomenon.
Researchers. The result of this study will give the researchers a more robust and
deeper understanding of the role of recruitment in the ethical standard of employee
selection. This will give them insight into their future endeavor as aspiring HR
practitioners, especially as a new normal generation of recruiters.
Future Researchers. The overall context and findings of the study will serve as a
guide and reference for future researchers doing similar research studies.
RESEARCH METHODOLOGY
Research Design
This study utilized a descriptive research design with the use of a researcher-made
questionnaire to gather data on the profile of the respondents, the recruitment process for
selecting new employees, and its impact on the ethical standard in selecting new
employees.
Figure 1
Research Flow
Research Environment
This study is conducted within the City of Lapu-Lapu. The city is a 1st class
highly urbanized city in the Central Visayas region of the Philippines. It occupies the
majority of Mactan Island, located off the main island of Cebu. Lapu-Lapu’s economy is
diverse, with manufacturing, tourism, and business process outsourcing providing
millions of jobs for residents. It’s evolved from a retirement or vacation spot to a
sustainable city where anyone can start a career and grow a family.
Figure 2
Location Map
Research Respondents
The respondents of this study were the thirty (30) Human Resource practitioners
from different Industry Sectors in Lapu-Lapu City. A purposive sampling technique was
applied.
Table 1
Research Respondents
Industry Sector Sample Size (n) Percentage
Healthcare 4 13.33%
Education 1 3.33%
Financial/Professional Service 2 6.67%
Food & Beverage 2 6.67%
Automobile/Automotive 3 10.00%
Data Centre/Call Center 5 16.67%
IT & Telecom 4 13.33%
Hotels/Leisure 1 3.33%
Mechanical and Electrical 1 3.33%
Textile/Clothing 2 6.67%
Energy & Utilities 0 0%
Social Service 2 6.67%
Retail 1 3.33%
Construction 2 6.67%
Total 30 100%
Research Instrument
(4) Strongly Affected - It means that the respondents have utilized the statements
about the ethical standards in employee selection as strongly affected by the recruitment
process.
(3) Moderately Affected - It means that the respondents have utilized the
statements about the ethical standards in employee selection as moderately affected by
the recruitment process.
(2) Rarely Affected - It means that the respondents have utilized the statements
about the ethical standards in employee selection as rarely affected by the recruitment
process.
(1) Not Affected - It means that the respondents have utilized the statements
about the ethical standards in employee selection as not affected by the recruitment
process.
Dry–Run Procedure
Before the researchers commenced the pilot testing for data gathering, a letter
would be presented with the recommending approval of the following persons; Research
Adviser, College of Business and Accountancy Dean, and HR Practitioners. The letter
was disseminated among the concerned people to ask for their approval and the end
decision for approval in Transmittal Letter concerning pilot testing and actual data
gathering would be up to the HR Practitioners of different companies of Lapu-Lapu City,
to allow the researchers to perform data gathering in about their establishment before
disseminating the survey questionnaires to the target respondents. The researchers aimed
to target at least 30 respondents in Lapu-Lapu City to answer the researcher-designed
questionnaire.
Research Procedures
Gathering of Data. The researchers wrote to the Dean of the College of Business
and Accountancy asking for permission to survey Human Resource Practitioner
respondents in Lapu-Lapu City. Following approval, the letter outlining the study's
purpose was presented by the researchers to HR Practitioners from various companies.
The researchers then provided the link to the survey questionnaire's Google Form and
made sure that the terms and conditions were explained comprehensively.
Treatment of Data. The gathered data were statistically treated using
appropriate statistical tools.
Frequency and simple percentages were used to analyze the profile of the
respondents.
Weighted mean was used to analyze the impact of the recruitment process on the
ethical standards in selecting new employees under a new normal perspective as to data
privacy, discrimination, fairness, data privacy, and health and safety based on the mean
range below:
Ethical Considerations
The privacy of the research participants and protection was strictly ensured.
Participants were informed of what the research purpose is about. The researcher clarifies
if the research contains a risk or danger on the participants’ side, then the participants are
allowed to back out from the research and most importantly participant information was
never disclosed to anyone.
The participant’s inclusion in the research should have its consent for
volunteerism to comply with the ethical principles. The measures taken to conform with
the moral theory were an assessment that seeks to learn the impact of the recruitment
process on the ethical standards in selecting new employees: A new normal perspective
towards HR practitioners within Lapu-Lapu City.
The researchers conducted this study with utmost sincerity. All variables in the
research study came from the cited works of literature and were reliable. The information
was collected in a discrete and confidential way. Only the researchers have the access to
review the participants’ responses from the research conducted. The leakage of
information has been prevented and is safe from risk. The result of the study can benefit a
lot of people in many ways. Rather than focusing on their personal information and
behaviors, we relied on the substance of what they have learned. There is no data
manipulation as this research is legitimate and can be verifiable by the participants.
DEFINITION OF TERMS
Data privacy – This term pertains to an ethical standard in HRM by which they
are meant to handle the data of employees responsibly and keep them safe against
improper access, misusage, theft, or loss.
Ethical Standards – This term pertains to the standard principles that encourage
the greater values of trust, fairness, and benevolence that every HR Professional must
follow. It basically determines how an HR professional must act in order to be respected
in the field.
Fairness – Fairness in this study refers to the ethical standard in HRM where the
job applicants and employees are equally and impartially treated.
New Normal – This term pertains to the digitalization of the recruitment and
selection process because of the pandemic.
This section shows the result of the profile of the respondents. It includes
information about the form of business organization, type of business operation, length of
years in the business, and industry sector classification.
Table 2 also shows that the lowest percentage of 3.33% (1) of the respondents is
a sole-proprietorship. This means that few of the respondents are owned by single
individuals. Also, table 2 also shows another form with the lowest percentage of 33%
belonging to Cooperatives. This means that only a few of the companies belong to a
cooperative form of business.
Also, Table 2 shows the result of the profile of the respondents as to the type of
business operation. The results show that majority of the respondents belonged to service
business operations with the highest percentage of 73.33 %. It means that most of the
respondents are from a business organization that offers services such as BPOs and
Healthcare. This implies that the city is basically driven by services among major
industries.
Table 2 also shows as to the result of the length of years of business operations. It
shows that the respondents work for businesses that operates for more than 11 years in
the business industry (46.675%). It means that the majority of the business they have
worked for has been existing for more than 11 years. This implies that they have been
acquiring talents for more than a decade now and have been through different phases of
the recruitment and selection process.
Table 2 also shows that as per the industry classification, the findings show that
majority of the respondents belonged to the data/call center industry. This means that the
call center or data center industries is where the majority of the respondents are working.
It implies that the Data/Call Center is the process of hiring a third party to handle routine
business operations, processes outsourcing firms, and offers high-paying jobs.
Nevertheless, table 2 also shows that none of the respondents belonged to the
energy and utility industry. This means that energy and utilities belonged to a
monopolistic industry and only one industry operates under energy and utilities. This
implies that none of the respondents in the energy and utility industry answered the
research survey.
Recruitment Process
This section presents the recruitment process for selecting new employees in the
aspect of the job posting, initial screening, interviewing, evaluation of applicants and
employment offer, and employee orientation.
As shown in Table 3, the results revealed that the highest percentage of 46.67%
belonged to the E-recruitment job posting. This means that HR practitioners in prefer to
hire online recruitment job postings. This implies that e-recruitment is easily accessible to
individuals, making it a more effective method of getting posts noticed, and now simpler
to find candidates, hold interviews, and handle the necessary paperwork to hire and train
candidates.
Nevertheless, table 3 also shows the lowest percentage of 3.33% which belonged
to Print Advertisements job postings. This means that HR Practitioners do not prefer to
use print advertisements. According to William Joseph (2017), there has been a decline in
the usage of print advertisements. This is because more and more people choose to read
news and explore special interest articles on their digital devices rather than read a print
publication.
Table 3
Recruitment Process used by the Respondents
Recruitment Process Frequency Percentage %
Job Posting
E-recruitment 14 46.67
Internal Recruitment 6 20.00
Print Advertisements 1 3.33
Media Advertisements 8 26.67
Educational Institutions 1 3.33
Total 30 100
Initial Screening
Resume Review 23 76.67
Phone Screening 6 20.00
Video Resumes 0 0.00
Social Media Screening 1 3.33
Cover Letters 0 0.00
Total 30 100
Interviewing
In-person Interview 23 76.67
Phone Interview 4 13.33
Video Interview 3 10.00
Total: 30 100
Evaluation of Applicant
Structured Interview 6 20.00
Pre-employment Tests 18 60.00
Reference Checks 5 16.67
Assessment Centers 1 3.33
Total: 30 100
Employment Offer
Written Contract 12 40.00
Verbal Contract 2 6.67
Both 16 53.33
Total: 30 100
Employee Orientation
Traditional Orientation 13 43.33
Blended 10 33.33
Virtual Orientation 7 23.33
Online Forum/Portal 0 0.00
Gamified Orientation 0 0.00
Total: 30 100
Moreover, table 3 also showed another job posting with the lowest percentage of
3.33% which is Educational Institutions. This means that the majority of companies have
refused to conduct job fairs in educational institutions. Although COVID-19 has
declined, companies still need to comply with all the safety protocols and that doesn’t
sound convenient compared to recruiting candidates online.
Also, Table 3 also showed the results per the Initial Screening, the majority of
respondents which garnered the highest percentage of 76.67%, chose resume review. The
implication is that HR professionals favor resume reviews when it comes to initial
screening. Resumes determine the eligibility and qualifications for a job. It is easier to
gain a better understanding of a candidate's abilities, strengths and experiences through
resume reviews.
In addition, Table 3 also showed the result with the lowest percentage of 0.00%
which is video resume screening. This implies that none of the respondents chose a video
resume in the screening process. According to Laurence Hebbered (2022), video resumes
are informal and inconvenient. While it may look impressive, it may come off as an
informal execution. It is also inconvenient compared to just scanning resumes rather than
viewing again the video.
Furthermore, Table 3 also showed another result with the lowest percentage of
0.00% which is cover letters. This implies that none of the respondents uses cover letters
in screening applicants. According to Isabel Thotam (2022), Recruiters don’t read cover
letters, and hiring managers don’t have time to read cover letters as they only even scan
resumes.
On the other hand, Table 3 also revealed the highest percentage of 76.67% for in-
person interviews for interviewing process. This implies that most of the respondents
prefer to conduct face-to-face interviews. Despite the existence of virtual interviews
during the pandemic, HR practitioners have gone back to in-person interviews. It
basically offers a higher level of engagement and it is easier to interpret body language
and determine someone's interpersonal skills. While many would actually agree that a
video connection is more personal than a phone call, actually meeting a candidate in
person provides the best chance for sincere engagement.
Meanwhile, the table also showed the result with the lowest percentage of 10.00%
which belonged to the video interviews. This implies that respondents no longer use
video as a mode of interviewing applicants
Table 3 also shows the result with the highest percentage of 60.00% which is the
pre-employment test for candidate evaluation. It implies that the majority of the
respondents prefer using pre-employment tests when evaluating applicants. It entails the
use of tests and questionnaires to evaluate candidates in terms of a wide range of
characteristics, including motivation, personality, and cognitive ability. It can predict job
performance and company fit, as well as give standardized, practical insights into
candidates.
Also, table 3 shows the result with the lowest percentage of 3.33% which is
assessment centers as a mode of evaluating candidates. It implies that only a few of the
respondents use assessment centers. According to Gaurav Akrani (2011), assessment
centers are very time-consuming and costly. It also requires candidates to be evaluated by
experienced psychologists and managers.
Table 3 also shows the result with the highest percentage of 53.33% in
employment offers which belonged to both contracts; a combination of a written and
verbal contract. It implies that most HR Practitioners ensure that agreements are
presented orally and in writing. It provides more certainty about the job offer as well as a
detailed verbal explanation of the contract.
Additionally, the table also showed the lowest percentage of 53.33% which
belonged to verbal contracts. This implies that few of the respondents use verbal contract
when offering the job as it leads to uncertainty about each party’s rights and obligations.
Also, Table 3 shows the result with the highest percentage of 43.33% which is
traditional employee orientation. It implies that most HR practitioners have gone back to
traditional orientation after the pandemic. It is easier to make new employees feel at ease,
educate them on company policies, and acquaint them with their new position and
coworkers are all goals.
On the other hand, the table also showed the lowest percentage of 0.00% which
belonged to online forums/portals. It implies that none of the respondents are using online
portals during the orientation process as it has less engagement.
Summarized Data on the Recruitment Process used by the Respondents
This section presents the summarized data on the recruitment process for selecting
new employees.
Table 4 shows that on the recruitment process used by the respondents, the results
revealed that E-recruitment (46.67%), resume review (76.67 %), in-person interview
(76.67%), pre-employment tests (60%), both written and verbal contracts (53.33%), and
traditional employee orientation (43.33%) is used in the recruitment process.
Table 4
Summarized Data on the Recruitment Process used by the Respondents
This section shows the result of the impact of the recruitment process on the
ethical standards in selecting new employees. It includes information about integrity,
fairness, discrimination, data privacy, and health and safety.
Table 5 shows that the highest mean of 3.33 indicates that integrity is moderately
affected if HR Practitioners know how to declare and manage any actual, potential, or
perceived conflict of interest. This means that majority of the respondents think that it is
important to disclose both potentially perceived and actual conflicts of interest to allow
others to evaluate the matter and make the decision. This implies that this statement
under integrity is very crucial during the recruitment process.
Table 5
Nevertheless, table 5 shows that the lowest means of 3.17 indicates integrity is
moderately affected if HR professionals do not give feedback to candidates who are no
longer of interest, or in many cases simply do not ever get back to them. This means that
only a few of the respondents agree that not providing feedback after the interview will
not affect the ethical standards. It implies that this statement under integrity is not entirely
necessary during the process.
Table 6
Impact of the Recruitment Process on the Ethical Standards
in Selecting New Employees
FAIRNESS Moderately
3.21 Affected
Weighted Category
Mean
The HR acknowledges every specific job application Moderately
3.5 Affected
HR does not use the same criteria in evaluating employees. Moderately
3.07 Affected
HR is hiring candidates based on their merit. Moderately
3.2 Affected
The HR uses unstructured interviews where every candidate
goes through a different interview and evaluation process. 3.17 Moderately
Affected
The HR is using fair, relevant, and justifiable criteria in the Moderately
specifications of the job. 3.1 Affected
Table 5.1 shows that the highest mean of 3.5 indicates fairness is moderately
affected if HR is hiring based on their merit. This means that majority of the respondents
think that it is important to hire candidates based on their skills and ability. This implies
that when merit is truly assessed in the process of hiring personnel, an honest, fair, and
effective workplace is created.
On the other hand, table 5.1 also shows that the lowest means of 3.07 indicates
moderately affected if HR does not use the same criteria in evaluating employees. This
means few respondents believe it does not really affect if HR does not use the same
criteria in employee selection. It implies that this statement under fairness moderately
affects the selection of employees.
DISCRIMINATION Moderately
3.14 Affected
Weighted Category
Mean
Does it affect the recruitment process if HR does not treat
employees fairly and is biased in choosing employees? 3.4 Moderately
Affected
Does it affect employment if the applicant requires reasonable
adjustments? (e.g. working mothers, persons with a disability, 2.97 Moderately
a remote worker etc.) Affected
Does it affect if HR overlooks someone for a job because of
his/her sexual preference, age, race, or disability? 3.07 Moderately
Affected
Does it affect if interviewing staff have been trained and
taught about the employer’s policy on equality and diversity? 3.17 Moderately
Affected
Does it affect if an HR unfairly discounts an applicant because
of personal bias against them? 3.1 Moderately
Affected
Table 5.2 shows that the highest mean of 3.4 indicates discrimination is
moderately affected by the recruitment process if HR does not treat employees fairly and
is biased in choosing employees. This means that majority of the respondents believe that
it is essential to not discriminate against any candidates during recruitment processes.
This implies that when hiring, discrimination must be avoided to get the best chance of
having the best candidate for the job.
Additionally, table 5.2 also shows that the lowest means of 3.07 indicates
moderately affected if HR overlooks someone for a job because of his/her sexual
preference, age, race, or disability. This means few respondents believe it affects the
selection of employees if HR overlooks someone for a job due to his/her diverse
characteristic. It implies that the recruitment and selection process should be transparent,
open, and free of barriers that might discourage applicants.
Table 5.3 shows that the highest mean of 3.7 indicates data privacy is moderately
affected when HR lacks knowledge about their practical and legal obligations including
privacy. This means that majority of the respondents believe that it affects the ethical
standards if HR Practitioners do not have any idea on how to handle and safeguard data.
This implies that when hiring, they are expected to ensure that all personal information is
kept and used responsibly.
In addition, table 5.3 also shows that the lowest means of 3.07 indicates
moderately affected if HR overlooks someone for a job because of his/her sexual
preference, age, race, or disability. This means few respondents believe that it affects if
HR overlooks someone for a job due to his/her diverse characteristic. It implies that the
application procedure should be transparent, open, and free of barriers that might
discourage applicants.
Table 5.4 shows that the highest mean of 3.7 indicates health and safety are
moderately affected if HR does not inform the applicants if an engagement may have
risked their health and safety. This means few respondents believe that it moderately
affects the ethical standards if HR fails to inform the applicants if there have been issues
regarding their interaction that might have risked their health and safety. This implies that
during the recruitment process, HR Practitioners are expected to uphold high moral and
professional standards to ensure that all applicants will have a safe and sound experience.
In addition, table 5.2 also shows that the lowest means of 3.2 indicates moderately
affected employment if they are unvaccinated. This means that few of the respondents
agree that COVID-19 vaccination does not affect the employment of an applicant. It
implies that under the new normal, companies no longer require vaccination for
applicants.
In general, health and safety, which is an aspect of ethical standards in employee
selection has an aggregate mean of 3.4 and is interpreted as moderately affected.
This section presents the summarized data on the impact of the recruitment
process on the ethical standards in selecting new employees.
Table 6 shows the impact of the recruitment process on the ethical standards in
selecting new employees, the results revealed that Integrity (3.24), Fairness (3.21),
Discrimination (3.14), Data Privacy (3.43), and Health and Safety (3.4) are all interpreted
as moderately affected. Data and Privacy ranked as highest while Discrimination ranked
the lowest.
Table 6
Summarize Data on the Impact of The Recruitment Process on the Ethical
Standards in Selecting New Employees under a New Normal Perspective
a. job posting
b. initial screening
c. interviewing
d. evaluation of applicants & employment offer
e. employee orientation
3. What is the impact of the recruitment process on the ethical standard in selecting new
employees under the new normal perspective in the following dimensions;
a. integrity
b. fairness
c. discrimination
d. data privacy
e. health and safety
4. Based on the result of the study, what action plan may be proposed?
FINDINGS
1. On the profile of the respondents the result reveals that most corporation company
employs the majority of HR practitioners. It also demonstrated that the vast majority
of these businesses engage in providing services. Additionally, the majority of these
businesses have been in operation for over 11 years. It demonstrates that large
businesses tend to be more prevalent the longer a company has been in operation.
Furthermore, the respondents' industries were dominated by Data or Call Centers.
2. On the recruitment process in selecting new employees the results revealed that
majority of respondents preferred using e-recruitment to post job openings. It has been
established that the most popular method of applicant screening is resume review.
Furthermore, HR professionals now favor conducting in-person interviews to evaluate
candidates. Additionally, HR professionals use pre-employment tests to assess
applicants. It is advised to use both written and verbal agreements in the employment
contract. When it comes to employee orientation, HR professionals have switched
back to the conventional method of orientation.
3. On the impact of the recruitment process on the ethical standard in selecting new
employees the finding revealed that there were five (5) aspects and each had
corresponding five (5) statements about the impact of the recruitment process on the
ethical standard in selecting new employees. It was shown that all five (5) aspects
were interpreted as moderately affected.
CONCLUSION
The findings of the study revealed that all the aspects of ethical standards in
selecting new employees are moderately affected. This means that the HR Practitioners
believe that changes in the recruitment process have affected the selection process in the
companies in Lapu-Lapu City. This implies that if employee concerns are taken into
consideration while designing, developing, and implementing the recruitment and
selection process, it can narrow the gap between the interests of firms and those of the
employees. In this regard, management education must be provided for those HR
Professionals that portray management as a social, political, and economic practice. HRM
can benefit by educating its workforce on the necessary knowledge and skills and
incorporating moral and ethical standards. Additionally, they will need to have the
knowledge and background to support the development of the positive collaboration and
relationships needed between employees and other stakeholders.
RECOMMENDATION
1. Manage and maintain high levels of integrity and accountability in the recruitment
process.
2. Keep records of the process and decisions.
3. Manage bias in selection decisions.
4. Learn how to handle conflicts.
5. Ensure decisions are impartial and objective.
STRATEGIC ACTION PLAN
The following Action Plan outlines how HR will work to improve a number of
internal HRM practices to address the impact of the recruitment process on the ethical
standards in selecting new employees.
Objectives:
Indeed Editorial Team. (2021). Integrity in the Workplace: Definition, Examples and
Tips. Retrieved from Indeed.Com: https://uk.indeed.com/career-advice/career-
development/integrity
MacDonald, C., & Marcoux, A. (2022). Corporate Citizenship. Retrieved from Concise
Encyslopedia of Business Ethics: http.//www.conciseencyclopedia.org
Waters, S. (2022). What integrity at work looks like and 5 ways to foster it. Retrieved
from Better Up: https://www.betterup.com/blog/integrity-in-the-workplace
APPENDIX A
Transmittal Letter
In partial fulfilment of our requirements for the subject Business Research, the students
from the College of Business and Accountancy of UCLM would like to humbly ask your
permission to conduct their research study entitled "Impact of Recruitment Process to the
Ethical Standards in Selecting New Employees: A New Normal Perspective" about your
company. The study aims to investigate the underlying influences and to expand our
knowledge into this phenomenon.
In line with the aforementioned study, we would like to ask from your good office to
allow us to conduct the survey questionnaire. The information in this study will be used
only for research purposes and will not reveal your or your company's identity. Rest
assured that the data that will be collected from this research instrument will be kept with
utmost confidentiality. We do hope you will be with us to help and finish this
requirement in completion of our curriculum. Thank you very much.
Sincerely,
Dr. Winnie Marie T. Poliquit Dr. Marlon F. Montecillo Dr. Lucilito A. Atillo
Research Coordinator Research Professor / Chairperson OIC / Dean, College of
BA Program Business & Accountancy
Dr. Roel A. Monsanto
Campus Research Director
APPENDIX B
Survey Questionnaire
Dear Respondents;
We are 4th Year students of the University of Cebu Lapu-Lapu and Mandaue,
taking up Business Administration major in Human Resource Development and
Management. We are currently conducting a study entitled: “Impact of Recruitment
Process to the Ethical Standards in Selecting New Employees: A New Normal
Perspective”. In line with this, we request you to spare a few minutes to answer this
questionnaire honestly. Rest assured that all the answers will be treated with the utmost
confidentiality.
SURVEY QUESTIONNAIRE
The Data Privacy Act of 2012 (Republic Act 10173) protects all of the
information provided herein and ensures that it is handled in the most confidential
manner possible. By filling out this form, you allow us to collect, use, and store the
information you provide.
☐ Services ☐ Manufacturing
☐ Merchandising
Length of Years in Business: ___ Years ___ Months
Industry Sector:
☐ Healthcare ☐ IT and Telecom
☐ Education ☐ Hotels/Leisure
☐ Financial/Professional Service ☐ Mechanical & Electrical
☐ Food & Beverage ☐ Textile / Clothing
☐ Automobile ☐ Energy and Utilities
☐ Data Centre / Call center
Others specify: ______
Instruction: The statements that follow describe the recruitment process; please select
which methods the company uses based on each stage of the recruitment process.
Job Posting:
☐ E-recruitment ☐ Media Advertisements
☐ Internal Recruitment ☐ Educational Institutions
☐ Print Advertisements
Initial Screening:
☐ Resume Review ☐ Social Media Screening
☐ Phone Screening ☐ Cover Letters
☐ Video Resumes
Interviewing:
☐ In-person Interview ☐ Video Interview
☐ Phone Interview
Evaluation of Applicant: Employment Offer:
☐ Structured Interview ☐ Verbal Contract
☐ Pre-Employment Tests ☐ Written Contract
☐ Reference Checks ☐ Both
☐ Assessment Centers
Employee Orientation:
☐ Traditional Orientation
☐ Blended (Traditional & Online)
☐ Virtual Orientation
☐ Online Forum/Portal
☐ Gamified Orientation (Interactive Games)
INTEGRITY 4 3 2 1
(SA (MA) (RA (NA)
) )
Does it affect if HR Professionals received ethical
training before participating in the recruitment and
selection process?
Does it affect if HR advertise fake jobs to get candidate
CVs and then propose an alternative or less attractive
role?
Does it affect if HR knows how to declare and manage
any actual, potential or perceived conflicts of interest?
Does it affect if HR Professionals lie about the package
offer on the job advertisement? (e.g. salary, relocation
allowance, start date, etc.)
Does it affect if HR Professionals do not give feedback
to candidates who are no longer of interest, or in many
cases simply not ever get back to them?
FAIRNESS 4 3 2 1
(SA (MA) (RA (NA)
) )
The HR acknowledges every specific job application
The HR does not use the same criteria in evaluating
employees.
The HR is hiring candidate based on their merit.
The HR uses unstructured interview where every
candidate goes through a different interview and
evaluation process.
The HR is using fair, relevant and justifiable criteria in
specifications of the job.
DISCRIMINATION 4 3 2 1
(SA (MA) (RA (NA)
) )
Does it affect the recruitment process if HR does not
treat employees fairly and is bias on choosing
employees?
Does it affect the employment if the applicant requires
reasonable adjustments? (e.g. working mothers, person
with disability, remote workers etc.)
Does it affect if HR overlooks someone for a job because
of his/her sexual preference, age, race or disability?
Does it affect if interviewing staff have been trained and
taught about the employer’s policy on equality and
diversity?
Does it affect if an HR unfairly discounts an applicant
because of personal bias against them?
DATA PRIVACY 4 3 2 1
(SA (MA) (RA (NA)
) )
Does it affect if all the information obtained during the
recruitment process is not kept confidentially?
Does it affect if information is gathered and disseminated
in an ethical and responsible manner?
Does it affect if HR lacks knowledge about their
practical and legal obligations including privacy?
Does it affect if HR does not verify the information’s
validity and source before permitting it to be used in
employment related decisions?
Does it affect if HR uses relevant information in
decisions affecting candidate employment?
STANDARD FORM 10
ADVISER’S ACCEPTANCE
Greetings!
In partial fulfillment of the requirements for the subject BA 410 – Business Research,
(subject code and descriptive title)
the students who are officially enrolled this 1st Semester of School Year 2022-2023 are required to
accomplish a thesis on topics related to the pressing and relevant issues in the field of Bachelor of Science in
Business Administration major in Human Resource Development and Management.
(the degree program)
In view of the foregoing, this is to humbly request your service and expertise to serve as the adviser of the following
students listed hereunder. Details are as follows:
Approved Thesis Title: Impact of the Recruitment Process on the Ethical Standards in Selecting
New Employees: A New Normal Perspective
Members of the Group: 1. Lara Jean Arrofo
2. Sheena Igot
3. Jessamie Licayan
4. Ma. Jean Manatad
5. Maryje Josephine Muñez
The Academic Council of the College of Business and Accountancy of this University firmly believes in your
knowledge and skills in research and that these will be instrumental to the success of the research endeavors of our
students. For the confirmation of your feedback, please fill-out the form at the back portion of this letter.
Thank you for the time that you have accorded to this correspondence and your affirmation to this humble request is
greatly appreciated.
Conforme: Signatures
1 Lara Jean T. Arrofo
Recommending Approval:
STANDARD FORM 11
STATISTICIAN/CONTENT EXPERT’S ACCEPTANCE
November 23,2022
Greetings!
In partial fulfillment of the requirements for the subject 12229 BA 410 – Business Research,
(subject code and descriptive title)
the students who are officially enrolled this 1 Semester of School Year 2022-2023 are required to accomplish a
st
thesis on topics related to the pressing and relevant issues in the field of Bachelor of Science in Business
Administration major in Human Resource Development and Management.
(the degree program)
In view of the foregoing, this is to humbly request your service and expertise to serve as the
statistician/content expert of the following students listed hereunder. Details are as follows:
Approved Thesis Title: Impact of the Recruitment Process on the Ethical Standards in Selecting
New Employees: A New Normal Perspective
Members of the Group: 1. Lara Jean T. Arrofo
2. Sheena Igot
3. Jessamie C. Licayan
4. Ma. Jean R. Manatad
5. Maryje Josephine T. Muñez
The Academic Council of the College of Business and Accountancy of this University firmly believes in your
knowledge and skills in research and that these will be instrumental to the success of the research endeavors of our
students. For the confirmation of your feedback, please fill-out the form at the back portion of this letter.
Thank you for the time that you have accorded to this correspondence and your affirmation to this humble request is
greatly appreciated.
Confirmation: Reasons/Remarks:
Please check the box that corresponds to your
answer.
Conforme: Signatures
1. Lara Jean T. Arrofo
2. Sheena Igot
3. Jessamie C. Licayan
DR. MARIFE C. CARREON 4. Ma.Jean R.
Signature over printed name of the Adviser Manatad
(please indicate the date) 11. Maryje Josephine
T. Muñez
Recommending Approval:
STANDARD FORM - 1S
TITLE APPROVAL FOR STUDENT RESEARCHES
______________________
Date
This is to submit to your office five (5) thesis titles prioritized from 1 to 5 on the basis of our preference. Kindly
check the appropriate box for the title you favor the most. You may cite the reason(s) for your preference on the box
provided for the purpose.
1.
2.
3.
4.
5.
_________________________ _________________________
Lead Researcher Research Instructor
_________________________ __________________________________
College Research Coordinator Dean, College of ____________________
University of Cebu - Lapu-Lapu and Mandaue Campus
University Research Office (URO)
A.C. Cortes Avenue, Looc, Mandaue City, Cebu 6014 Philippines
Telephone Number: 345-6666 local 6256
E-mail Address: uclmresearchoffice@gmail.com
Official FB Page: @uclmresearchoffice
STANDARD FORM 2S
COMPLIANCE CHECKLIST
Researchers/Proponents:
Adviser : ______________________________________________________________________
Approved Title : ______________________________________________________________________
______________________________________________________________________
Compliance
Suggestions/Recommendations/Corrections (Indicate Page Remarks
No.)
University of Cebu - Lapu-Lapu and Mandaue Campus
University Research Office (URO)
A.C. Cortes Avenue, Looc, Mandaue City, Cebu 6014 Philippines
Telephone Number: 345-6666 local 6256
E-mail Address: uclmresearchoffice@gmail.com
Official FB Page: @uclmresearchoffice
Approved:
_______________________________
Adviser
Date: __________________________
______________________________ ______________________________________
Panelist Panelist
______________________________ _______________________________________
Panelist Chairman
PERSONAL INFORMATION
Birthday: February 24, 2001
Birth place: Pulpogan Consolacion Cebu
Age: 21
Nationality: Filipino
Civil status: Single
EDUCATIONAL BACKGROUND
COLLEGE University of Cebu Lapu-Lapu and Mandaue
Looc, Mandaue City
2019 - Present
SENIOR HIGH Benedicto College
A.S Fortuna Mandaue
2017- 2019
JUNIOR HIGH Pulpogan National High School
Pulpogan Consolacion Cebu
2016- 2017
ELEMENTARY Bagong Lipunan Elementary School
Pulpogan Consolacion Cebu
2012- 2013
CURRICULUM VITAE
SHEENA IGOT
Abuno, Pajac, Lapu-Lapu City, Cebu
09473619747
sheenadescartin07@gmail.com
PERSONAL INFORMATION
Birthday: August 07, 2001
Birth place: Cebu City
Age: 21
Nationality: Filipino
Civil status: Single
EDUCATIONAL BACKGROUND
COLLEGE University of Cebu Lapu-Lapu and Mandaue
Looc, Mandaue City
2019 - Present
SENIOR HIGH ACLC College of Mandaue
A.S Fortuna Mandaue
2017- 2019
JUNIOR HIGH Abuno High School
Pulpogan Consolacion Cebu
2016- 2017
ELEMENTARY Abuno Elementary School
Pulpogan Consolacion Cebu
2012- 2013
CURRICULUM VITAE
JESSAMIE C. LICAYAN
Gun-ob, Lapu- Lapu, City
09565390850
Jessamielicayan18@gmail.com
PERSONAL INFORMATION
Birthday: January 18, 2001
Birthplace: Cagayan De Oro Misamis Oriental
Age: ` 21
Nationality: Filipino
Civil status: Married
EDUCATIONAL BACKGROUND
COLLEGE University of Cebu Lapu-Lapu and Mandaue
Looc, Mandaue City
2019- Present
SENIOR HIGH Proverbs Ville Academy
Proverbs Ville Academy, A. Tumulak St, Lapu-Lapu City, Cebu
2017- 2019
JUNIOR HIGH Gun- ob High School
A. Tumulak St, Lapu-Lapu City
2016- 2017
ELEMENTARY Gun- ob Elementary School
B. Benedicto St, Lapu-Lapu City, Cebu
2012- 2013
CURRICULUM VITAE
PERSONAL INFORMATION
Birthday: September 15, 2000
Birth place: Rufo Hill, Buenavista, Bohol
Age: 22
Nationality: Filipino
Civil status: Single
EDUCATIONAL BACKGROUND
COLLEGE University of Cebu Lapu- Lapu and Mandaue
Looc, Mandaue City
2019- Present
SENIOR HIGH Cangawa National High School
Cangawa,Buenavista, Bohol
2017-2019
JUNIOR HIGH Cangawa National High School
Cangawa,Buenavista, Bohol
2016- 2017
ELEMENTARY Rufo Hill Elementary School
Rufo Hill, Buenavista, Bohol
2012- 2013
CURRICULUM VITAE
PERSONAL INFORMATION
Birthday: October 19, 2000
Birth place: Lapu-Lapu Maternity Hospital
Age: 22
Nationality: Filipino
Civil status: Single
EDUCATIONAL BACKGROUND
COLLEGE University of Cebu Lapu- Lapu and Mandaue
Looc, Mandaue City
2019- Present
SENIOR HIGH Proverbs Ville Academy
A. Tumulak St, Lapu-Lapu City Cebu
2017-2019
JUNIOR HIGH Babag National High School
Purok Butterfly, Babag 1, Lapu-Lapu City, 6015 Cebu
2016-2017
ELEMENTARY Ibabao Elementary School
Ibabao Cordova Cebu City
2012-2013