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Hi Daniel,

 
In case you want to get a refund, please help us to mail our product to this returning warehouse:
 
Receiver Name: Pham Van Doan
Shipping Address: So Nha 5-A3, Ngach 61, Ngo 67, Phung Khoang, Nam Tu Liem, Ha Noi
Shipping City: Hanoi
Shipping Province: Hanoi
Shipping Zip Code: 100000
Shipping Phone number: 0988920920
Shipping Country: Vietnam (Country Code: VN)
 
When you send it back to us, please provide us with the tracking number of your returning package. When the tracking number
showed that your package is delivered to our returning warehouse address, we will send you a refund for this item.
 
Please note with thanks that you will be responsible for paying for your own shipping costs for returning your items and the
shipping costs are non-refundable.
 
Please follow this page for more information about our return and refund policy: https://www.49sport.com/pages/refund-policy
 
Thank you.
 
 
12.11.2022, 04:48, "Daniel Andrzejewski" <fulos4@me.com>:
Hi:
Jacket size it’s too small, also don’t like the color.
This is the reason for the return
Thanks 
Sent from my iPhone
 
On Nov 11, 2022, at 21:08, Store Support - Jamie <support@stores-support.com> wrote:
 
Hi Daniel,
 
As we work with the factory, they informed us that there might be confusion when they sent the jacket in wheat color instead of
floral white color for you when packing.
 
Hence, in this case, we are pleased to resend another item with the correct floral white for you and assist you to change the size
if you want. Please let us know your opinion so we can inform the factory soon. Thank you!
 
 
11.11.2022, 04:04, "Daniel Andrzejewski" <fulos4@me.com>:
Hi:
I like to return my order, to small, don’t like the color.
Thanks 
 
Sent from my iPhone
 
On Nov 11, 2022, at 03:00, Store Support - Jamie <support@stores-support.com> wrote:
 

Hi Daniel,
 
Thank you for sending us the photos. As we checked, the item that you ordered is 2DG0326-Mountainskin Jacket-Floral
White-XL.
 
Could you please let us know why you want to return this item? We will work with our factory to assist you with this issue.
Thank you!
 
 
10.11.2022, 17:29, "Daniel Andrzejewski" <fulos4@me.com>:
 
Sent from my iPhone
 
On Nov 10, 2022, at 10:15, Store Support - Jamie <support@stores-support.com> wrote:
 

Hi Daniel,
 
Thank you for contacting us. At first, could you send us the pictures of the jacket you received, its size tag and the shipping
label to check again with the factory? And please let us know more about the jacket's problem so that we can assist you the
best way we can.
 
We are looking forward to hearing from you soon.
 
Thank you.
 
 
09.11.2022, 20:34, "Daniel Andrzejewski" <fulos4@me.com>:

Hi:
I like to return my order.
Sorry am lost my order nr.
Thanks

Sent from my iPhone

 
 
-- 
Best regard,
 
Jamie
 
 
 
-- 
Best regard,
 
Jamie
 
 
 
-- 
Best regard,
 
Jamie
 
 
 
-- 
Best regard,
 
Jamie
 

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