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  • 3) Research Methodology: I. Period of Study

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    Chetan Sunil Sonawane
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    The research methodology section summarizes the approach taken for a 4-month study of customer perception and satisfaction between public and private sector banks. A questionnaire was used to collect primary data from a sample of 50 customers selected through convenience sampling. Statistical tools like percentage analysis, chi-square analysis, and ANOVA were used to analyze the data and test hypotheses about differences between the bank types.

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    The research methodology section summarizes the approach taken for a 4-month study of customer perception and satisfaction between public and private sector banks. A questionnaire was used to collect primary data from a sample of 50 customers selected through convenience sampling. Statistical tools like percentage analysis, chi-square analysis, and ANOVA were used to analyze the data and test hypotheses about differences between the bank types.

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    5 views1 page

    3) Research Methodology: I. Period of Study

    Uploaded by

    Chetan Sunil Sonawane
    The research methodology section summarizes the approach taken for a 4-month study of customer perception and satisfaction between public and private sector banks. A questionnaire was used to collect primary data from a sample of 50 customers selected through convenience sampling. Statistical tools like percentage analysis, chi-square analysis, and ANOVA were used to analyze the data and test hypotheses about differences between the bank types.

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    3) RESEARCH METHODOLOGY

    i. Period of study

    The survey to know about the customer perception and satisfaction and new era level of Public
    and Private sector banks for 4 months.

    ii. Data collection

    Primary data have been used for this study.

    Primary data

    Primary data are collected through a questionnaire.

    iii. Size of sample

    The size of the sample for the study is 50.

    iv. Sampling techniques

    Convenience sampling techniques were used in arriving at a sampling size.

    v. Hypothesis

    The suitable hypothesis was framed and tested in relevant places.

    vi. Tools used

    The following statistical tools were used to analyze and interpret the data:

     Percentage Analysis
     Chi-square Analysis
     ANOVA (Analysis of variance)
     but did not have sufficient time to make the points clear.

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