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Tle Housekeeping 1st Module 3-Prepare Rooms For Guests (RG) Set Up Equipment and Trolleys (For Teacher)
Tle Housekeeping 1st Module 3-Prepare Rooms For Guests (RG) Set Up Equipment and Trolleys (For Teacher)
Tle Housekeeping 1st Module 3-Prepare Rooms For Guests (RG) Set Up Equipment and Trolleys (For Teacher)
TLE -H.E.-HOUSEKEEPING
Quarter 1 – Module 3:
PREPARE ROOMS FOR GUESTS (RG)
Set up Equipment and Trolleys
TLE – Grade 9
Alternative Delivery Mode
Quarter 1 – Module 3: Prepare Rooms for Guests (RG) Set up Equipment and Trolleys
First Edition, 2020
Republic Act 8293, section 176 states that: No copyright shall subsist in any
work of the Government of the Philippines. However, prior approval of the government
agency or office wherein the work is created shall be necessary for exploitation of such
work for profit. Such agency or office may, among other things, impose as a condition
the payment of royalties.
Borrowed materials (i.e., songs, stories, poems, pictures, photos, brand names,
trademarks, etc.) included in this module are owned by their respective copyright
holders. Every effort has been exerted to locate and seek permission to use these
materials from their respective copyright owners. The publisher and authors do not
represent nor claim ownership over them.
This learning resource hopes to engage the learners into guided and
independent learning activities at their own pace and time. Furthermore, this
also aims to help learners acquire the needed 21st century skills while taking
into consideration their needs and circumstances.
In addition to the material in the main text, you will also see this box in the
body of the module:
As a facilitator, you are expected to orient the learners on how to use this
module. You also need to keep track of the learners' progress while allowing
them to manage their own learning. Furthermore, you are expected to
encourage and assist the learners as they do the tasks included in the module.
ii
For the learner:
This module was designed to provide you with fun and meaningful
opportunities for guided and independent learning at your own pace and time.
You will be enabled to process the contents of the learning resource while
being an active learner.
iii
This is a task which aims to evaluate your
Assessment level of mastery in achieving the learning
competency.
In this portion, another activity will be given
Additional Activities to you to enrich your knowledge or skill of the
lesson learned.
1. Use the module with care. Do not put unnecessary mark/s on any part
of the module. Use a separate sheet of paper in answering the exercises.
2. Don’t forget to answer What I Know before moving on to the other
activities included in the module.
3. Read the instruction carefully before doing each task.
4. Observe honesty and integrity in doing the tasks and checking your
answers.
5. Finish the task at hand before proceeding to the next.
6. Return this module to your teacher/facilitator once you are through
with it.
If you encounter any difficulty in answering the tasks in this module, do
not hesitate to consult your teacher or facilitator. Always bear in mind that
you are not alone.
iv
What I Need to Know
This module was designed and written with you in mind. It is here to help you
master the nature of Preparation of Rooms for Guests (RG): (Set up Equipment
and Trolleys. The scope of this module permits it to be used in many different
learning situations. The language used recognizes the diverse vocabulary level
of students. The lessons are arranged to follow the standard sequence of the
course. But the order in which you read them can be changed to correspond
with the textbook you are now using.
1
What I Know
I. Direction: Read each item carefully. Choose the letter of the correct answer and
write your answer in your notebook.
1. A cleaning tool used to collect dust and dirt with a help of a broom.
A. garbage bin B. brush
C. dust pan D. squeegee
2._________ is a brush used for cleaning sturdy dirt from the floor and walls.
A. scrub brush B. toilet brush
C. wall brush D. sink
3. The following are cleaning equipment except:
A. carpet sweeper B. wet and dry vacuum cleaner
C. scrubber and polisher D. glass cleaner
4. The standard number of bed sheets usually placed in the maid’s cart is
______.
A. 2 per bed B. 1 per bed
C. 3 per bed D. 4 per bed
5. The standard procedure in setting up a maid’s cart must be bedsheets in
one shelf, towel in another shelf, and bathroom amenities in a separate
shelf. Heavy linens are placed on _______.
A. top of the shelf B. beside the cart
C. middle of the shelf D. lower shelf
6. The last procedure in setting up a maid’s cart or trolley is to ______.
A. record all items needed
B. position vacuums and sweeping equipment on one side of the trolley
C. place hand caddy at the base of the trolley
D. place on top of the shelf all amenities and bathroom supplies
7. It is like a giant toolbox where all the supplies needed are placed during
room service.
A. caddy B. maid’s cart
C. upholstery cleaner D. vacuum cleaner
8. What is the first step in preparation of setting up a maid’s cart?
A. Get all items ready.
B. Collect the needed stocks from the pantry.
C. Get assignment sheet from the housekeeping control desk.
2
D. Record all the needed items loaded on the cart on the room
assignment sheet.
9. What is the last step of Inspection in setting up a maid’s cart?
A. Inspect to insure that trolley is properly arranged and clean.
B. Check if the linen bag and trash bin are empty and clean.
C. Get all items ready.
D. Collect the needed stocks from the pantry.
10. The standard number of face towel usually placed in the maid’s cart
is______.
A. 1 per guest B. 2 per guest
C. 3 per guest D. 4 per guest
3
Lesson
Set up Equipment and
3 Trolleys
What’s In
What can you say about the findings of the study above? What do you think
is the most important factor to achieve hotel guest satisfaction? The result of this
study shows that cleanliness and hygiene matters a lot. It is therefore important that
all the staff in housekeeping must be well trained in performing their daily task.
4
Notes to the Teacher
The following are information that would lead to the activities
and assessment. Some activities may need your own
discretion upon checking or you may use a rubric if provided.
Please review the activities and answer keys and amend if
necessary.
What’s New
Look at the pictures below. Identify the different cleaning equipment by its
name and uses. Write your answer in your notebook.
3.
1.
2. 4.
5
What is It
Floor Polisher
To be used in scrubbing, stripping and polishing
hard floor surfaces and also vinyl, wood parquet,
etc.
Carpet Sweeper
Hydro Vacuum
Cleaner This and is called an “all-purpose vacuum” as it is
used for both dry and wet surfaces and also for
absorbing water in flooded or wet surface.
Carpet Extractor
This extractor is used when the carpet is heavily
soiled. It penetrates into the inner surfaces of the
carpet and removes embedded soil or dirt.
Carpet Dryer
6
B. Cleaning Tools
Floor Mop
Mop wringer
Window squeegee
This is needed to remove excessive water from
the window. It also speeds up the drying
process.
Floor Squeegee
This is needed to remove excessive water from
the surface and corners. It also speeds up the
drying process.
Soft Broom
Stick Broom
Dust Mop
Caution Sign
Warning sign to alert people that the floor is wet
and slippery and they should not step on it. It
is a tool for the prevention of slips and injuries.
7
C. Other Cleaning Tools and Materials
Maid’s Cart
Caddy Basket
Cleaning towels
8
D. Cleaning Materials and Chemical Agents
All purpose spray A cleaning agent, usually a liquid, used to
remove dirt, grime, and stains from surfaces.
Some all-purpose cleaners require dilution,
scrubbing, and rinsing, while others
employ a simpler "spray and wipe" process.
Disinfectant
Bleach
Any chemical product which is
used industrially and domestically to clean,
and to remove stains. Bleaches work by
reacting with many colored organic
compounds, such as natural pigments, and
turning them into colorless ones.
Glass Cleaner
A versatile solvent, easily shining up appliances
such as enamel and stainless steel, as well as
cleaning the floors. Loosen dirt, grime and wax
build-up with glass cleaner with ammonia.
Abrasives
A substance used for rubbing away
the surface of something, usually to clean it or
make it shiny.
9
The Maid’s Cart or Trolley
Maid’s cart is very important in housekeeping. It is like a giant tool box where
all the supplies needed are placed during room service. It should have enough space
to carry all the supplies needed by a room attendant in a specific shift. The wheels
should also be easy to move and maneuver as the cart contains large amount of
supplies.
There are three deep shelves in a maid’s cart. The lower two shelves are for
stocking linens while the top shelf is used for stocking supplies. Heavier linens are
placed on the lowermost shelf while the lighter ones are on the top shelf. The cart
contains two bags: one for collecting soiled linens and the other one for collecting
garbage. It has a storage space for vacuum cleaner and a hand container or caddy.
The top of the cart is designed to have partitions for amenities and guest room
brochures. It also contains a locked box for storing guest room keys.
Items placed on the maid’s cart are determined based on the room category,
guest amenities, and the size of the cart. Below is the standard number of linens
usually placed in the maid’s cart:
10
Steps in Setting up a Maid’s Cart or Trolley
A. Preparation
B. Procedure
1. Start stacking from the bottom shelf, which is intended for bed linens like bed
sheets, top sheets, and pillowcases. Arrange neatly.
2. Stack at the middle shelf the bathroom linens like bath towel, face towel, and
hand towel.
3. Place on top of the shelf all the amenities and bathroom supplies. Arrange
neatly.
4. Stack the hand caddy with cleaning supplies starting from all –purpose cleaner,
glass cleaner, dusting solution, and bowl brush. Next, the color-coded wiping
cloth and sponge, then finally the glass wiper.
5. Place the hand caddy on the base of trolley below the garbage bag and linen
bag located at the right side of the trolley. Place trash bag on the left side of
the trolley.
6. Position vacuum and sweeping equipment on one side of the trolley.
C. Inspection
1. Inspect to ensure that trolley is properly stacked, properly arranged, and clean.
2. Check if the linen bag and trash bin are empty and clean.
✓ The maid’s cart should be clean, well-organized, and well stocked with all the
supplies needed depending on the number of rooms and the type of rooms to be
serviced on.
✓ Remember not to overstock the cart as overstocking will cause accidents or
damage to the supplies.
✓ It is important to always record the items loaded on the cart on the room
assignment sheet.
✓ Once the shift is over, the maid’s cart or trolley must be returned to the floor
pantry. Make sure that all its shelves are locked.
11
STOCKING AND CLEANING THE MAID’S CART
1. Clean and dust shelves and containers before placing the guestroom supplies
inside the trolley.
2. Check for threads that might have twirled around the wheels. These threads will
make it hard for the cart to be pulled, thereby causing injury.
3. Check the rubber bumper if they are worn out.
4. Check the screw or any sharp edge that could catch your clothing and could
cause cuts.
5. Request for guestroom supplies like linen amenities, cleaning chemicals and
cleansing tools from your Supervisor.
6. Stock the trolley with the requested supplies according to allocated par stock or
according to the number of guests.
7. Label all chemical sprayers to avoid mixing them with other chemicals.
8. Stock the cart by putting all the guestroom amenities on the shelves.
9. Place the folded bed sheets and towels in the second shelf of the cart.
10. Put all the chemicals at the lower level of the shelves including the tools like
scouring pad, rags, spatula, etc.
11. Vacuum cleaner, dust pan and soft broom are to be placed on one side of the
room boys cart, (under the trash bag)
12. Clean the soiled linen canvas and put plastic under liner on the trash.
https://www.webstaurantstore.com/article/389/stocking-a-housekeeping-cart.html
12
What’s More
Activity 1
Direction: Match column A with column B. Copy and write your answer
in your notebook.
A B
1. Vacuum Cleaner A. Any chemical product which is
2. Carpet Sweeper used industrially and domestically to
3. Carpet Dryer clean, and to remove stains.
4. Floor mop B. To be used for drying carpet extraction. It
5. Window squeegee expedites drying by about 50%.
6. Caution sign C. Carrier of amenities and cleaning
7. Maid’s cart supplies during room make-up.
8. Caddy Basket D. This is needed to remove excessive water
9. All-purpose spray from the window. It also speeds up the
10. Bleach drying process.
E. It is used to eliminate loose soil and dust
particles from carpet surfaces,
upholstered furniture and even hard
surfaces.
F. A cleaning agent, usually a liquid, used to
remove dirt, grime, and stains from
surfaces.
G. This is used to pick up dirt and particles
from the carpet.
H. Container for cleaning chemicals and
tools.
I. For mopping, floor striping and waxing
J. Warning sign to alert people that the floor
is wet and slippery and they should not
step on it.
K. A substance used for rubbing away the
surface of something, usually to clean it
or make it shiny.
Activity 2
Direction: Fill up the table below to complete the standard number of linens usually
placed in the maid’s cart. Copy and answer in your notebook.
Linen Par Stock
Bed sheets 2 per bed
(1) 1 per bed
Face towels (2)
(3) 2 per bed
Bath mats 1 per bathroom
Mattress protector (4)
Hand towels (5)
13
What I Have Learned
I will apply
__________________________________________________________________________
__________________________________________________________________________
What I Can Do
Direction: Determine the steps in setting up the maid’s cart by grouping and
arranging the following steps according to preparation, procedure, and
inspection. Write letters before the number to determine the steps. (A for step 1
and so on.) Copy and answer in your notebook.
A. _________________
______ 1. Collect the needed stocks from the pantry.
_______2. Clean trolley; wipe all areas using a wiping cloth designated for
wiping the trolley.
_______3. Get all items ready.
_______4. Record all the needed items loaded on the cart on the room
assignment sheet.
_______5. Get assignment sheet from the housekeeping control desk.
B. _________________
______ 1. Stack the hand caddy with cleaning supplies starting from all -
purpose cleaner, glass cleaner, dusting solution, and bowl brush.
Next, the color- coded wiping cloth and sponge, then finally the
glass wiper.
______ 2. Position vacuum and sweeping equipment on one side of the trolley.
14
______ 3. Stack at the middle shelf the bathroom linens like bath towel, face
towel, and hand towel.
______ 4. Place on top of the shelf all the amenities and bathroom supplies.
Arrange neatly.
______ 5. Place the hand caddy on the base of trolley below the garbage bag
and linen bag located at the right side of the trolley. Place trash bag
on the left side of the trolley.
______ 6. Start stacking from the bottom shelf, which is intended for bed
linens like bed sheets, top sheets, and pillowcases. Arrange neatly.
C. _________________
______ 1. Check if the linen bag and trash bin are empty and clean.
______ 2. Inspect to ensure that trolley is properly stacked, properly arranged,
and clean
Assessment
I. Direction: Read each item carefully. Choose the letter of the correct answer. Write
your answer in your notebook.
1. A cleaning tool used to collect dust and dirt with a help of a broom.
A. dust pan B. brush
C. garbage bin D. squeegee
2._________ is a brush used for cleaning sturdy dirt from the floor and walls.
A. wall brush B. toilet brush
C. scrub brush D. sink
3. The following are cleaning equipment except:
A. maid’s cart or trolley B. wet and dry vacuum cleaner
C. glass cleaner D. scrubber and polisher
4. The standard number of bed sheets usually placed in the maid’s cart is ______.
A. 1 per bed B. 2 per bed
C. 3 per bed D. 4 per bed
5. The standard procedure in setting up a maid’s cart must be bedsheets in one
shelf, towel in another shelf, and bathroom amenities in a separate shelf. Heavy
linens are placed on _______.
A. top of the shelf B. beside the cart
C. lower shelf D. middle of the shelf
6. The last procedure in setting up a maid’s cart or trolley is to ______.
A. position vacuums and sweeping equipment on one side of the trolley
B. record all items needed
C. place hand caddy at the base of the trolley
D. place on top of the shelf all amenities and bathroom supplies
7. It is like a giant toolbox where all the supplies needed are placed during room
service.
15
A. caddy B. upholstery cleaner
C. maid’s cart D. vacuum cleaner
8. What is the first step in preparation of setting up a maid’s cart?
A. Collect the needed stocks from the pantry.
B. Get all items ready.
C. Get assignment sheet from the housekeeping control desk.
D. Record all the needed items loaded on the cart on the room
assignment sheet.
9. What is the last step of Inspection in setting up a maid’s cart?
A. Inspect to insure that trolley is properly arranged and clean.
B. Get all items ready.
C. Check if the linen bag and trash bin are empty and clean.
D. Collect the needed stocks from the pantry.
10. The standard number of face towel usually placed in the maid’s cart is ______.
A. 2 per guest B. 1 per guest
C. 3 per guest D. 4 per guest
II. Directions: Read each item carefully. Write T if the statement is correct and F if
the statement is incorrect. Write your answers in your notebook.
1. When setting a maid’s care, it is not very important to record the items loaded
on the cart on the room assignment sheet.
2. Checking if the linen bag and trash bin are empty and clean, is the last step of
INSPECTION in setting a maid’s cart.
3. Cleaning supplies should be kept in a separate hand caddy
4. The cart contains only one bag and that is for collecting soiled linens.
5. A maid’s cart is like a giant tool box where all the supplies needed are placed
during room service.
Additional Activities
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Answer Key
1. B 2. A
C. Inspection
6. A 5. E 4. C 3.B 1. D 2. F
B. Procedure
5. B 4. E 3. A 1. D 2. C
A. Preparation
WHAT I CAN DO
References
Content
Web
https://www.webstaurantstore.com/article/389/stocking-a-housekeeping-
cart.html
https://za.rs-online.com/web/p/mop-buckets/7056265/
https://www.restaurantsupply.com/continental-2472-12-high-impact-abs-plastic-
preassembled-window-squeegee-with-rubber-blade
https://www.pingconmarketing.com/pingcon-products/janitorial-
supplies/institutional/janitorial-tools/large-soft-broom/
https://www.amazon.in/Coconut-Broom-Stick-Cleaning-Clean/dp/B084D34VHW
https://www.amazon.com/Cedar-Dual-Action-Microfiber-Sweeper-
Dust/dp/B00L9RL9SA
17
http://melodydhk1a.blogspot.com/2014/03/trolly-preparation-procedure.html
https://www.macys.com/shop/product/melissa-doug-kids-lets-play-house-
cleaning- basketset?ID=2487877
https://cibowares.com/products/green-6-x-9-heavy-duty-scouring-
pads?variant=17132867584071
https://www.amazon.com/Royal-White-Light-Scouring-Package/dp/B017AC16PS
https://www.lysol.com/products/multi-purpose-cleaners/lysol-all-purpose-
cleaner-lemon-breeze/
https://www.lysol.com/products/disinfectant-spray/lysol-disinfectant-spray-crisp-
linen/
https://www.snapdeal.com/product/clorox-chlorine-bleach-liquid-
1/653298659954
https://www.amazon.com/Tide-Liquid-Laundry-Detergent-
Original/dp/B07F46BDDP
https://www.sainsburys.co.uk/gol-ui/product/pledge-wood-polish
https:/ /www.amazon.in/Windex-Original-Glass-Cleaner-Fluid/dp/B01GFLZ0WU
https://www.exportersindia.com/rajat-traders-company3294209/abrasives-
products
https://www.slideshare.net/knowellton/k-to-12-household-services-learning-
module
18
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