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Assertive, Passive and Aggressive Communication Tuesday 23rd
Assertive, Passive and Aggressive Communication Tuesday 23rd
NAME
TEACHERS
DATE MONDAY, NOVEMBER 23rd CLASS LIST NUMBER
Communication Styles
https://www.youtube.com/watch?v=1hnLfnulwZw
Passive Aggressive
Assertive
Speaks clearly but
Doesn’t talk much, Mean, interrupts,
firmly, in a polite way,
General Behaviour talks badly about self, disrespectful, always
respects self and
praises others right
others
Belief “I’m right, you’re
“You’re right, I’m “You’re right, I’m
wrong”
not” right too.”
Thinks that their
Thinks that only the Knows that everyone
opinion is the most
other person’s is equal, and everyone
important, than other
opinion is important deserves respect
people´s opinion
Eyes
Avoids eye contact, Warm, welcoming,
No emotion, no
looks down, looks like friendly, comfortable
expression, staring
crying eye contact
Posture
Makes body smaller – Makes body bigger –
Relaxed, open,
stooped, hunched head high, shoulders
welcoming
shoulders out, feet apart
Pointing fingers,
Together, fidgety, Open, friendly and
making fists, hands on
clammy appropriate gestures
Hands hips
Consequences
Unhappy, doesn’t get Good relationships
Makes enemies,
what he/she wants or with others, happy to
upsets others and self,
needs, negative compromise, positive
feels angry
thoughts attitude