BALKAN ALUMINIUM CONSTRUCTING SOLUTIONS

TERMS & CONDITIONS

SUPPLY & INSTALL

Please review the following items and initial each one indicating you have read each line and agree
to the information contained within.

Please ensure you read this contractual agreement carefully. If you have any questions, please don’t
hesitate to ask us.

• I have reviewed the contract and understand all terminology and scope of work

• I have three (3) days from signing the contract to make any changes. After that time
additional fees may be applied. It will also change your installation date. Install date is always
calculated from the last signed.

• Final payment is due on the day of the installation.

• We the customer are responsible for removing and re-installing all window covering and
hardware in advance of the installation date, including a 2- 4 foot work area. This applies outside
also-regarding plants, furniture etc.

• Weather may delay my install and notice could be as little as one hour. There will be no
compensation for this. I will be contacted , within a reasonable amount of time, of the new install
date.

• All window and door configurations are from the outside looking in.

WHAT TO EXPECT:

• We require a 50% deposit to get order initiated.

• The installer will do one more final measure. You may or not be contacted during this
process.

• Our "Installation Department" will contact you to set up an install date. This is approximately
8 weeks after signing the contract.

• Unforeseen labour charges may be possible. Examples may be wide casing required or not is
found once window/door is removed. The installer will inform the customer, and payment will be
required during installation day.

DURING INSTALLATION:

• Installation crews will arrive; morning around 9 am, unless informed otherwise.
• 2-¼" standard pre-primed casing will be supplied and installed, but will require filling and
finishing, by the customer. You may have paint lines after the install.

• OSERO Ltd is not responsible for any exterior stucco or interior plaster repair. Stucco and
plaster cracks are possible and are the responsibility of the customer to repair.

• OSERO Ltd is responsible for landscaping damage , due care will be taken as much as
possible.

• Our installers work for us and have their instructions, so if you have complaints or requests
please address them to your Installation Coordinator.

AFTER INSTALLATION:

• I give permission for picture to be taken before, during, and after install. These pictures are
the property of OSERO Ltd. And may be used in marketing literature.

• I am aware that due to possible size changes in my windows, my current blinds and window
coverings may not fit and that OSERO Ltd. Is in no way responsible for the reinstallation or
replacement of these window coverings.

• Only door hardware purchased from OSERO Ltd. Will be installed.

• OSERO Ltd. Does not sell storm doors or remove and replace existing storm doors. I am aware
that my existing storm door may not fit my newly installed door and frame.

• All products such as door, slabs, frames, window casings, wood stops and finish trim are
installed in an unfinished condition and must be pointed/stained by the customer. Interior finishing
such as painting, drywall repair is the responsibility of the homeowner. Products must be
pointed/stained, within 30 days.

• All old windows/doors will be hauled away by OSERO installers. A clean up of site and debris
will take place, but you will have to do a detail clean.

• Except for obvious marks, caulking etc. which must be removed from Aluminium or glass, our
installers will not be cleaning/washing your windows.

Details of client:

Name: GARAVI GUJARAT

Address: 1 SILEX STREET

LONDON

SE1 0DW

Signature: Date: