This document provides phrases for different parts of a formal letter, including beginnings, making requests, apologizing, complaining, and endings. It offers introductory phrases like "I am writing with reference to our telephone conversation yesterday" and closing phrases like "I look forward to hearing from you." The document gives language for different purposes in business correspondence.
This document provides phrases for different parts of a formal letter, including beginnings, making requests, apologizing, complaining, and endings. It offers introductory phrases like "I am writing with reference to our telephone conversation yesterday" and closing phrases like "I look forward to hearing from you." The document gives language for different purposes in business correspondence.
This document provides phrases for different parts of a formal letter, including beginnings, making requests, apologizing, complaining, and endings. It offers introductory phrases like "I am writing with reference to our telephone conversation yesterday" and closing phrases like "I look forward to hearing from you." The document gives language for different purposes in business correspondence.
I am writing with reference to our telephone conversation yesterday…
I am writing with/in regard to your lecture I attended last week. Thank you for your email regarding…. I am writing on behalf of … I am writing to draw your attention to …
Making a request
I would appreciate if you could ….
I would be most grateful if you would … Would you be so kind and … I was wondering if you could …
Apologising
We apologise for any inconvenience caused …
Please accept our sincere apologies …
Complaining
I am writing to express my dissatisfaction with …
I find it most unsatisfactory that … I would like to complain about …
Endings
I look forward to hearing from you.
If you require any further information, please do not hesitate to contact me. Please feel free to contact me if you have any further questions. Thank you for taking this into consideration.