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Internation Marketing Ass
Internation Marketing Ass
Cultural Analysis
I. Introduction
South Africa is a country on the southernmost tip of the African continent, bordering Namibia,
Botswana, Zimbabwe, Mozambique, Eswatini, and Lesotho. The land was originally home to a
broad diversity of African tribes and peoples with varying languages and customs. The
colonization period of the 17th century onwards introduced a sizeable European population of
Dutch, English, French, and German settlers (among others). There were many social
consequences of colonization, including clear demarcations of inequality throughout society. For
example, the white Afrikaner and English minorities were politically, socially, and economically
privileged over the black, mixed-race, and Asian populations for years as part of the apartheid
system. Today, the nation is endeavoring to overcome these divides; recognition of legal equality
and fair distribution of resources is pushed to encourage unification. However, resentment and
underlying post-colonial attitudes have been hard to shake. South Africa remains socially divided
across lines in many ways.
Gradually the Dutch colony in South Africa expanded and from 1688 French Huguenots
(Protestants) arrived fleeing religious persecution. Slowly the native people were driven from
their land and in 1713 many died in a smallpox epidemic.
The Boers finally surrendered in 1902 and the British annexed the Boer republics. In 1910 a
United South Africa was given a constitution. It became known as the Union of South Africa.
From the start, black people were very much second-class citizens in South Africa. Most lived in
tribal reserves and laws of 1913 and 1936 prevented them from owning land outside certain
areas. Most blacks were not allowed to vote. In 1912 black South Africans founded the South
African National Congress (later the ANC) but at first, they achieved little.
In 1914 South Africa joined the First World War against Germany. That year there was a
rebellion by the Boers, which was crushed. In 1918 Afrikaners (descendants of Dutch settlers)
founded a secret organisation called the Broederbond (brotherhood).
In 1939 South Africa joined the Second World War against Germany. However, some
Afrikaners opposed this decision.
In 1948 the National Party came to power in South Africa. The party introduced a strict policy of
apartheid (separateness). Whites and blacks were already segregated to a large degree. New laws
made segregation much stricter.
In 1966 Prime Minister Hendrik Verwoerd was assassinated but otherwise, South Africa was
quiet until 1976, although naturally, black resentment continued to simmer below the surface. n
Rioting began in Soweto on 16 June 1976. The riots spread and they continued into 1977.
In 1978 P W Botha became prime minister. He was determined to continue apartheid and in
1983 he introduced a new constitution with a tricameral parliament, with houses for whites,
coloreds, and Indians (with no representation for blacks). However, the new constitution pleased
nobody. Meanwhile, other countries were increasingly imposing economic sanctions on South
Africa and inside the country resistance to apartheid grew. In 1989 Botha was forced from office.
He was replaced by Willem de Klerk who in 1990 pledged to end apartheid. He also released
Nelson Mandela. De Klerk introduced a new constitution with rights for all. The first democratic
elections were held in April 1994 and in May 1994 Nelson Mandela was elected president. He
retired in 1999.
In the early 21st century the economy of South Africa grew but recently it has slowed. South
Africa suffers from high unemployment. The country also suffers from widespread poverty.
However, tourism in South Africa is an important industry. South Africa is also rich in minerals.
In 2020 the population of South Africa was 59 million.
A. Location
The country of South Africa is in the Africa continent and the latitude and longitude for the country
are 29.8191° S, 25.3499° E
1. Botswana
2. Lesotho
3. Eswatini(Swaziland)
4. Zimbabwe
B. Climate
Mean annual temperature for South Africa as a whole is 17.5 ℃, with average monthly
temperatures ranging between 22°C (December, January) and 11°C (June, July). Annual
precipitation is 469.9 mm, with highest rainfall occurring November to March, coupled with
extremely low precipitation occurring between June to August.
C. Topography
Most of South Africa's landscape is made up of high, flat areas called plateaus. These lands are
covered with rolling grasslands, called highveld, and tree-dotted plains called bushveld. To the east,
south, and west of the plateau lands is a mountainous region called the Great Escarpment.
A. Family
The family in South Africa does not present uniform characteristics. It exhibits features that are
dissimilar in terms of structure, form, role and functions. It has also been assumed to produce
forms characteristic of different race and ethnic groups. Irrespective of these forms, changes are
manifest in the family. The colonial and apartheid legacies had a strong impact on family life in
the country. Ranging from industrialization to urbanization to labour migration there were crucial
and decisive factors that changed the way the family functions or had previously functioned.
Some of these changes are quite prominent and are found in the position of children and the roles
of mothers, fathers and grandparents. There have also been notable changes in fertility, which has
been low in relation to that of other sub-Saharan countries. Furthermore, there is evidence of the
emergence of new forms of the family.
a. Parental roles
B. Education
Education in South Africa is governed by two national departments, namely the Department of Basic
Education (DBE), which is responsible for primary and secondary schools, and the Department of Higher
Education and Training (DHET), which is responsible for tertiary education and vocational training. Prior
to 2009, both departments were represented in a single Department of Education. Among sub-Saharan
African countries, South Africa has one of the highest literacy rates. According to The World Factbook -
Central Intelligence Agency as of 2019, 95% of the population age 15 and over can read and write in
South Africa were respectively literate.
The overall education budget is on average nearing the R300 billion mark. This is one of the largest
education budgets in the world, even by the standards of wealthier nations. In fact, there are very few
countries spending as much of their national budget as SA does on education.
The only way a society can continue to grow and prosper is through proper education at
all levels. Investing in education is not just the right thing to do, it is smart economics
because upon graduation, the end result will certainly pay out in dividends. This is where
paying off an education loan you might have taken becomes a good debt to have. Many
consumers are wary of obtaining an educational loan because it might place additional
financial stress on their budget and education is often overlooked in exchange for buying
a new vehicle or using the money to place a deposit on a home. This oversight might lead
to bad debt instead of being financially successful in the long term as the certification you
could have gained would have placed you in a better fiscal position down the road.
Elementary education in South Africa lasts seven years, and requires the completion of grades R (or
reception year, which is equivalent to kindergarten) through grade 6. This phase is further divided into
two parts, the foundation phase and intermediate phase. Students begin elementary school at six years
of age.
The foundation phase consists of grades R through three, and focuses on subjects such as home
language, an additional language, mathematics, and life skills. There are in total between 23-25
hours per week taught in the classroom. The additional official language subject is introduced in
grade one.
The intermediate phase includes grades four to six. The curriculum includes a home language,
an additional national language, mathematics, natural science and technology, social sciences,
and life sciences. Students in the intermediate phase attend classes 27.5 hours per week.
A number of achievement levels, ranging from 1 to 7, are used to evaluate students’ learning.
The lowest achievement level – level 1 – represents a failing grade denoted as “not achieved”,
whereas the highest achievement level 7 denotes “outstanding achievement.” These achievement
levels also correspond to a 0-100 percentage scale.
Assessment at the elementary level is conducted by each individual elementary school. There are
no national examinations, nor is there a formal qualification awarded at the end of the elementary
school cycle.
Lower secondary (also known as the “senior phase”) lasts through grade 9, and is
mandatory. Students typically begin lower secondary at age 12 or 13. The curriculum
for lower secondary school includes the home language, an additional language,
mathematics, natural science, social science, technology, economic and management
sciences, life orientation, and arts and culture. Students receive 27.5 hours of classroom
instruction per week.
Upper secondary, also known as further education and training (FET), lasts
through grade 12, and is not compulsory. Entry into this phase requires an official
record of completion of grade nine. Just as in the intermediate and senior phases, this
phase comprises 27.5 classroom hours per week.
The higher education sector of South Africa had undergone a transformation which resulted in three types
of public higher education institutions- Technikons or Universities of Technology, Comprehensive
universities and Traditional Universities. South Africa has 24 state-funded higher education institutions:
11 universities, 6 universities of technology, and 6 comprehensive Universities. Higher education is also
provided at many of the private institutions in South Africa, which are registered with the Department of
Education to award specific degrees and diplomas.
The Department of Higher Education and Training (DHET) is in charge for higher education and
vocational training, along with Adult Basic Education and Training Centres (ABET) in South Africa. The
9 provinces in South Africa also hold their own educational departments, which carry out their policies
and guidelines of the national as well as local departments.
South Africa is a home to some of the best Universities in Africa. Five of the 6 highest ranked
Universities in Africa are from South Africa. University of Cape Town and University of Witwatersrand
and University of Stellenbosch are the top three Universities in South Africa. According to the Times
Higher Education World University Ranking, 2013-14, University of Cape Town holds 126th position in
World Ranking, University of Witwatersrand ranks between 226 and 250 and University of Stellenbosch
ranks between 301 and 350.
1. Traditional Universities: These Universities are academic in nature and offer Bachelor degree
programmes.
2. Technikons or Universities of Technology: These are vocational in nature and offer diplomas,
higher education certificates and degree programmes.
3. Comprehensive Universities: These Universities offer academic as well as vocational courses of
study, and offer Bachelors degree and technology qualifications.
The Higher Education Act of 1997 includes provisions that permit private higher education institutions in
South Africa to provide degree programmes. These institutions must be registered with the South African
Council on Higher Education (CHE) and accredited by the Higher Education Quality Committee
(HEQC). The private higher education sector developed quickly after the country’s first democratic
elections in 1994. By 2000 there were four major private higher education institutions in South Africa-
Foreign institutions
Colleges providing tuition-based distance learning courses/programmes
Private vocational and technical institutions
Lifelong learning centers established by private companies to train their workforce
Private universities emphasized on vocational courses and disciplines, and provide both degree and non-
degree programmes.
Bachelor’s Degree: A Bachelor degree programme in South Africa generally lasts for 3 years and BA,
Bcom, BSc are usually awarded. Certain professional areas, like medicine, engineering, law, fine arts, etc.
lasts for 4-6 years.
Honors Degree: It requires one year of study following the regular 3-year bachelor’s degree.
Master’s Degree: A Master degree programme lasts for 1-2 years and requires a completion of a thesis.
Doctorate Degree: A Doctorate degree generally requires at least two years of study following the
master’s degree programme and a completion of a dissertation.
Admission Requirements
The admission requirements vary depending on the Institution and the Programme. To get into a Bachelor
degree program, a senior certificate is required, for a Master degree programme, an undergraduate degree
in a related course is needed and for a doctorate degree, a Master degree is required. Also, a strong
academic record is needed for admissions.
Courses in South Africa are generally taught in English, although it has 11 official languages, including
Afrikaans and Zulu, so it's better to check before applying.
Entrance Exams
In South Africa, Universities accept pupils on the basis of standardized test scores-
National Senior Certificate Scores: The NSC is a school-leaving certificate in South Africa that
is required for admission to South African Higher education Institutions. It is also known as
“matriculation” (Matric) Certificate.
National Benchmark Tests (NBT): Students who wish to further their studies in Higher
Education Institutions in South Africa have to sit for a National Benchmark Test. The NBT is an
assessment for entry-level students to South African Institutions.
2. Literacy rates
Adult literacy rate is the percentage of people ages 15 and above who can both read and write
with understanding a short simple statement about their everyday life.
South Africa literacy rate for 2019 was 95.02%, a 7.98% increase from 2017.
South Africa literacy rate for 2017 was 87.05%, a 7.32% decline from 2015.
South Africa literacy rate for 2015 was 94.37%, a 0.23% increase from 2014.
South Africa literacy rate for 2014 was 94.14%, a 0.41% increase from 2012.
C. Political system
1. Political structure
South Africa is a parliamentary representative democratic republic, wherein the President of South Africa,
elected by parliament, is the head of government, and of a multi-party system.
2. Political parties
Other organisations
3. Stability of government
South Africa Political stability index (-2.5 weak; 2.5 strong)
Latest value -0.71
Reference 2021
Measure points
Source The World Bank
4. Special taxes
D. Legal system
4. Marketing Laws
E. Social organizations
1. Group behavior
2. Social classes
3. Clubs, other organizations
About 80% of South Africans are Christian, 15% have no religious affiliation and 5% are Muslim, Hindu,
Jewish or of other faiths.
B. Aesthetics
1. Visual arts (fine arts, plastics, graphics, public art, colors, etc.)
South Africa is 'on course' to meet two targets for maternal, infant and young child nutrition
(MIYCN). No progress has been made towards achieving the target of reducing anaemia among
women of reproductive age, with 30.5% of women aged 15 to 49 years now affected.
Meanwhile, there has also been no progress towards achieving the low birth weight target, with
14.2% of infants having a low weight at birth. There is insufficient data to assess the progress
that South Africa has made towards achieving the exclusive breastfeeding target; however, the
latest prevalence data shows that 31.6% of infants aged 0 to 5 months are exclusively breastfed.
South Africa has made no progress towards achieving the target for stunting, with 21.4% of
children under 5 years of age affected, which is lower than the average for the Africa region
(30.7%). South Africa is 'on course' for the target for wasting, with 3.4% of children under 5
years of age affected, which is lower than the average for the Africa region (6.0%). The
prevalence of overweight children under 5 years of age is 11.6% and South Africa is 'on course'
to prevent the figure from increasing.
South Africa has shown limited progress towards achieving the diet-related non-communicable
disease (NCD) targets. The country has shown no progress towards achieving the target for
obesity, with an estimated 42.9% of adult (aged 18 years and over) women and 18.2% of adult
men living with obesity. South Africa's obesity prevalence is higher than the regional average of
20.7% for women and 9.2% for men. At the same time, diabetes is estimated to affect 14.3% of
adult women and 11.3% of adult men.
2. Typical meals
3. Malnutrition rates
4. Foods available
B. Housing
Traditional housing varied according to ethnic group. The Nguni and the Swazi lived in dispersed
households governed by chiefs, while the Sotho lived in villages and farmed on land outside the villages.
The Xhosa built their houses near the tops of ridges that overlooked local rivers, and the Ndebele
decorated their homesteads with colourful pictures and symbols. Zulu housing was centred around the
imizi (kraal), which consisted of a fence that enclosed a number of beehive-shaped one-room houses.
Local authorities have been responsible for public housing since the 1920s, although control over Black
housing reverted to the central government in 1971. A housing shortage existed and was somewhat
addressed through a massive program of township development in Black areas begun in the 1950s but
diminished in the 1970s. During the 1980s “site-and-service” schemes emerged to provide land equipped
with basic infrastructure for poorer, usually Black people around the cities to build upon, but the housing
crisis remained severe in the face of rapid population growth and urban migration. Housing policy since
the early 1990s has emphasized the joint roles of the public and private sectors; the government launched
an ambitious program of capital subsidies and loan guarantees in an effort to upgrade housing conditions
and assist all citizens in acquiring title to some form of shelter.
C. Clothing
1. National dress
E. Social security
F. Health care
There is a two-tier healthcare system in South Africa with a large subsidized public sector and a small,
but very high quality, private sector. With significant funding and the best specialists going to the private
sector, there is a major gap between public and private healthcare facilities in much of the country. This
means that while reduced price healthcare is on offer to the lowest earners in the public sector, it is still
highly advisable for expats to take out a private plan.
Healthcare in South Africa is administrated by the Department of Health. Around 80% of the population
uses public healthcare, with the wealthiest 20% opting for private healthcare.
South Africa ranks 49th out of 89 countries on the 2019 Global Healthcare Index. It is the highest-ranked
African country, although it ranked below countries such as India, Sri Lanka, and the Philippines.
According to 2018 figures, life expectancy is 61.1 years for men and 67.3 years for women (below the
global averages of 67 years and 71.1 years respectively). Its infant mortality rate has declined to 36.4 per
1,000 live births; this is above the World Health Organization (WHO) global average of 29 per 1,000
births.
VII. Language
A. Official languages
1. Zulu (isiZulu)
Topping our list of official South African languages is a language called Zulu, spoken most prominently
in the KwaZulu-Natal province. This is a language of the Nguni, an ethnic group that makes up almost
two-thirds of South Africa’s Black population. Specifically, Zulu is spoken by Central and North Nguni
peoples.
Notable features
2. Xhosa (isiXhosa)
Number of speakers: 19.1 million
Next up is Xhosa. You’ll find the most Xhosa speakers in South Africa’s Eastern Cape province. Xhosa
has a variety of dialects, the standard being Ngqika. Like Zulu, it is a Nguni language.
Notable features
3. Afrikaans
The third most widely used language in South Africa is Afrikaans, a derivative of a dialect of Dutch.
Afrikaans started being used in South Africa under Dutch colonization. It’s the majority language in the
Northern Cape and Western Cape provinces. This language is also known as Cape Dutch.
Notable features
4. English
Despite being way down in fourth place on our list, English is a language of media, business and
government in South Africa. The majority of English speakers are found in the Western Cape province,
followed by Gauteng and KwaZulu-Natal.
English arrived in South Africa in the late 18th century with the British occupation of the Cape of Good
Hope, which had previously been colonized by the Dutch. By 1822, it was the official language of the
Cape.
Notable features
Sesotho sa Leboa is also sometimes known as Sepedi, which is the language’s main dialect. It’s part of
the Sotho-Tswana language sub-family and is most widespread in the province of Limpopo, in the north
of the country (Leboa means north), and in the Mpumalanga province.
Notable features
6. Setswana
The majority language of the North West province and also widely spoken in the Northern Cape,
Setswana belongs to the Sotho-Tswana language sub-family. Setswana is also an official language of
Botswana.
Notable features
It’s closely connected to Northern Sotho (Sesotho sa Leboa) and Sesotho (Southern Sotho)
A slang dialect known as Pretoria Setswana is used in the city of Pretoria in the nearby Gauteng
province
Sesotho, aka Southern Sotho, is part of the Sotho-Tswana language sub-family. It’s also one of the
official languages of the Kingdom of Lesotho, an independent nation located inside South Africa.
Notable features
8. Xitsonga (Tsonga)
Part of the Tswa-Ronga sub-family, Xitsonga is found primarily in Limpopo and Mpumalanga. It’s also
spoken in the neighboring countries of Mozambique and Zimbabwe.
Notable features
Xitsonga was first written in the late 19th century by Swiss missionaries
It has whistled sibilant sounds
9. siSwati (Swazi)
siSwati, aka Swazi, is a Nguni language primarily spoken in South Africa’s Mpumalanga province. It’s
also the national language of Eswatini (formerly Swaziland), a small nation surrounded by South African
countries. This Nguni language is nowhere near as widespread as the others on our list.
Notable features
The siSwati in the far south part of the country has a lot of Zulu influence and is considered non-
standard
The Mpumalanga version is closer to standard, but word stress and intonation differ, having less
harmonious sounds
The dialect that’s spoken in the center and northern parts of Eswatini is considered the most
prestigious, with a “royal style of slow, heavily stressed enunciation”
Tshivenda, also known as Venda, is in the Sotho-Makua-Venda sub-family of languages. It’s mainly used
in the province of Limpopo. You’ll also find some Venda speakers in neighboring Zimbabwe.
Notable features
This language has several different dialects; the standard dialect is called Tshipani
While it’s based on the Latin alphabet, Tshivenda has five extra accented letters
There are seven vowel sounds represented by five letters
11. Ndebele
This Nguni language has the lowest number of speakers in the country; the majority are found in the
Mpumalanga province.
Notable features
C. Dialects
X. Appendixes
1. Growth rates
3. Birthrates
B. Distribution of population
1. Age
2. Sex
5. Ethnic groups
D. Distribution of wealth
1. Income classes
F. Surface transportation
1. Modes
2. Availability
3. Usage rates
4. Ports
G. Communication systems
1. Types
2. Availability
3. Usage rates
H. Working conditions
1. Employer-employee relations
2. Employee participation
I. Principal industries
J. Foreign investment
1. Opportunities? \
2. Which industries?
1. Major exports
a. Dollar value
b. Trends
2. Major imports
a. Dollar value
b. Trends
3. Balance-of-payments situation
a. Surplus or deficit?
b. Recent trends]
4. Exchange rates
L. Trade restrictions
1. Embargoes
2. Quotas
3.Import taxes
4. Tariffs
5. Licensing
6. Customs duties
M. Extent of economic activity not included in cash income activities writing guide
1. Countertrades
N. Labor force
1. Size
2. Unemployment rates
O. Inflation rates
C. Technological skills of the labor force and general population writing guide
A. Retailers
1. Number of retailers
B. Wholesale middlemen
C. Import/export agents
D. Warehousing
VI. Media
A. Availability of media
B. Costs
1. Television
2. Radio
3. Print
C. Agency assistance
IX. Appendixes
1. Relative advantage
2. Compatibility
3. Complexity
5. Observability
B. Major problems and resistances to product acceptance based on the preceding evaluation III. The
market
1. Geographical region(s)
a. Product-use patterns
c. Shopping habits
6. Pricing strategy
a. Customary markups
1. Competitor’s product(s)
a. Brand name
b. Features
c. Package
2. Competitor’s prices
C. Market size
V. Sources of information
VI. Appendixes
A. Marketing objectives
2. Expected sales
3. Profit expectations
1. Core component
2. Packaging component
C. Promotion mix
1. Advertising
a. Objectives
b. Media mix
c. Message
d. Costs
2. Sales promotions
a. Objectives
b. Coupons
c. Premiums
d. Costs
3. Personal selling
1. Port selection
a. Origin port
b. Destination port
a. Railroads
b. Air carriers
c. Ocean carriers
d. Motor carriers
3. Packing
a.
b. Containerization
c. Costs
4. Documentation required
a. Bill of lading
b. Dock receipt
c. Air bill
g. Statement of origin
h. Special documentation
5. Insurance claims
6. Freight forwarder
1. Retailers
a.
2. Wholesale middlemen
3. Import/export agents
4. Warehousing
a. Type
b. Location
F. Price determination
2. Transportation costs
3. Handling expenses
a. Pier charges
b. Wharfage fees
5. Customs duties
9. Retail price
G. Terms of sale
2. Advantages/disadvantages of each
H. Methods of payment
1. Cash in advance
2. Open accounts
3. Consignment sales
5. Letters of credit
A. Marketing budget
1. Selling expense
2. Advertising/promotion expense
3. Distribution expense
4. Product cost
5. Other costs
B. Pro forma annual profit and loss statement (first year and fifth year)
A. Finances
B. Personnel
C. Production capacity
V. Sources of information
VI. Appendixes