Robert 

Smith  CONTACT DETAILS

1737 Marshville Road,

Project Associate ­ Operations
Alabama
(123)-456-7899
info@qwikresume.com
www.qwikresume.com

PERSONAL STATEMENT
Highly seasoned and reliable Project Associate with a superb customer
SKILLS
satisfaction record. Adept at interdepartmental coordination to maximize Outlook, Excel,
business functionality and efficiency. Committed to ongoing professional Powerpoint, Word. Well
development and research to ensure currency and innovation in Organized, Detail
management and problem-solving. Problem-solver with keen attention to
Orientated, And Possess
customer needs and details. An innovator with creative skills and
experiences to improve overall business processes. Strong Problem-Solving
Skills

WORK EXPERIENCE
Project Associate - Operations LANGUAGES
ABC Corporation - March 2015 – January 2016 English (Native)
Responsibilities: French (Professional)
Spanish (Professional)
 Reduced ExxonMobil operating costs by 20% by streamlining processes
through automation of records management that reduces labor costs.
 Documented process flows and developed requirements for functional INTERESTS
improvements and enhancements.
 Defined the scope and goal of records automation projects Scanned Climbing
Snowboarding
manual files barcodes into SharePoint Monitored and responded Cooking
accordingly to customer follow-up/email Produced Ad Hoc reports as Reading
required using MS Access and Excel Determined risk probability and
impact assessment, risk categorization, cost risk analysis, and risk
audit. REFERENCES
 Conducted activity-based analysis of business processes and made
Reference – 1 (Company
recommendations based on the findings.
Name)
 Boosted company efficiency and customer satisfaction by streamlining Reference – 2 (Company
processes deemed inefficient. Name)
 Designed and document business process workflows, business rules,
and business requirements.
 Developed ad hoc and standard enterprise reporting operations for a
federal client in the human resources shared services center.

Project Associate
ABC Corporation - 2011 – 2015
Responsibilities:
 Manage Project Team and Client Meetings.
 Develop and maintain project documents and communication tools such
as project plans, project timelines, contact lists, organization charts,
team calendars, newsletters, mass mailings, project-specific process
flow charts, and websites.
 Manage project status reporting for Executive and Client Meetings.
 Facilitate project financial reporting including burn rate reports,
Investigator Contracts and Payments, Project Invoices and Purchase
Orders.
 Facilitate study activities for Traumatic Brain Injury study.
 Manage project specific portal for internally and for a sponsor.
 This is Dummy Description data, Replace with job description relevant
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 to your current role.

Education
MBA in Project Management - 2010 (Columbia Southern University)

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