Full Name

[City, State] | [Phone number] | [Email address] | [URL]

Results-focused Senior Scrum Master with over # years of leading the implementation of agile practices and
exceptional organizational skills. Expert at directing teams of #+ employees while driving collaboration and
continuously improving productivity. Talented at intrinsically motivating personnel to maximize capabilities and
adhere to delivery plans and organization goals.

Professional Experience
Career Gap | Month Year - Month Year
● Took a break from the workforce to ____
● Attended webinars on latest agile practices, further honing skills managing scrum teams
● Read _____ to focus on team building techniques, focusing on potential implementation of improved
practices
● Reinforced business relationships by reaching out to previous coworkers to connect and touch base
with professionals in the field

M&T Bank | City, State

Senior Scrum Master | Month Year - Month Year
● Guided and supported agile teams through team training and delivery leadership, resulting in a XX%
increase in team productivity
● Assessed and measured productivity in team agile fluency, adhering to and coaching agile practices to
support work mobilization activities
● Provided guidance and oversight to multiple teams, using project management experience to foster
collaboration within the organization
● Managed cross-functional teams, recognizing opportunities for improvement, and providing support to
enable teams more self sufficiency and ownership of responsibility
● Led stakeholder communication, practicing excellent written and verbal communication abilities to
inform on any upcoming tasks, issues, and deliverables
● Resolved impediments and inefficiencies, working individually or coordinating work as part of a team, to
enhance functionalities and improve productivity

Netsurit | City, State

Scrum Master | Month Year - Month Year
● Collaborated with QA & DevOps, using Program Increment or PI Planning to ensure compliance and
adherence to the Agile Release Train (ART)
● Addressed impediments and bottlenecks in development, using leadership skills and an empathetic
approach to maintain release management schedule and team engagement
● Supported Scrum Team dependency and risk management governance, maximizing potential
capabilities and enhancements of agile practices
● Facilitated communication between product owners and the development team, utilizing weekly report
data to manage team capacity and reach sprint accomplishment goals

Cricket Wireless | City, State

Scrum Master | Month Year - Month Year
● Monitored scrum practices and held scrum team meetings, using a personalized and results-driven
approach to implement improvements to quality and timeliness
● Improved transparency and disclosure using excellent communication to review reports and
documentation, and to improve ownership and accountability
● Conducted and managed several cross-functional teams simultaneously, using multitasking ability and
leadership experience to coordinate work timelines and maintain an on-time completion rate of XX%

Kenya Airways | City, State

Scrum Master | Month Year - Month Year
● Directed daily stand-ups keeping all teams and stakeholders abreast of upcoming tasks, backlog items,
retrospectives, issues, and risks to foster collaboration and identify opportunities for improvement
● Created and maintained capacity plans, measuring workload and reassigning resources as necessary,
continuously improving team’s productivity
● Coached development team and stakeholders in Agile and Scrum practices, enabling transformation to
better practices and reduce miscommunication within the organization

Additional Experience
Bank of America | Customer Success Associate

Core Competencies
Scrum Values and Principles, Agile Development, Natural Leader, Project Management, Risk Management,
Written and Verbal Communication, Microsoft Office, Sprint Planning, Coaching, Backlog Grooming

Technical Skills
Professional Scrum Master 1, Cyber Security Analyst Technician, SQL Database Management, JIRA, Microsoft
Azure

Education/Certifications
Bachelor of ____, PC Age Institute of Technology, Year if in past 5 years
Professional Scrum Master 1, Certifying Organization (Expiration date if applicable), Year if in past 5 years
Network+, Certifying Organization (Expiration date if applicable), Year if in past 5 years
Security+, Certifying Organization (Expiration date if applicable), Year if in past 5 years
Linux+, Certifying Organization (Expiration date if applicable), Year if in past 5 years
CompTIA A+, Certifying Organization (Expiration date if applicable), Year if in past 5 years
Microsoft Certified Solutions Associate, Certifying Organization (Expiration date if applicable), Year if in
past 5 years
Cisco Certified Network Associate, Certifying Organization (Expiration date if applicable), Year if in past 5
years