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Curriculum Vitae (CV) Fajar Aditya - Rev
Curriculum Vitae (CV) Fajar Aditya - Rev
Kalian
Disini
Fajar Aditya
Bogor, Jawa Barat, 16121 | +62 878 7227 7880 | fajarraaditya@gmail.com
LinkedIn: linkedin.com/in/fajar-aditya-a48882191/ | Instagram: @fajaradtya
Summary
People know me as Fajar. Now I’m 26 years old and currently stay in Bogor. Have an educational
background in Communications Science of Public Relations. Have some experience in internship
and latest worked at PT Infomedia Nusantara (Telkom Group) as Agent Social Media and am now
acting as a job seeker. Very interested in administration, public relations, human resources, public
speaking, customer service, and writing.
Skills
Professional
Administration Skills (Microsoft Office) Advanced
Design (Canva) Basic
Public Relations Intermediate
Personal
Team Working Public Speaking
Time Management Writing
Good Communication Operate Computer
Language
Indonesia Active
English Passive
Work Experiences
PT Infomedia Nusantara (Telkom Group) (Bogor,
Indonesia)
Agent Social Media (August 2020 - April
2022)
Responsible for answering customer product and service questions (our product is Internet
Service Provider (ISP) IndiHome), following communication procedures and guidelines.
Resolves product or service problems by clarifying the customer's complaint, determining the
cause of the problem, selecting and explaining the best solution to solve the problem, and
following up to ensure resolution.
Build sustainable relationships and trust with customers through effective and interactive
communication.
Communicating with customers through various channels with some application tools. The
social media used are Twitter, Instagram, Facebook, Email, and Live Chat (myIndiHome
application).
Analysis of each incoming case.
Education
Formal
Pakuan University, Bogor (2015 – 2019)
Bachelor Degree | Communication Science (Public Relations concentration)
GPA 3.70
Non-Formal
Universal English, Pare, Kediri (2015)
English Course