The Other Side of Clinical Trial Monitoring Assuring Data Quality and Procedueral Adherence

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Clinical Trials http://ctj.sagepub.

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The other side of clinical trial monitoring; assuring data quality and procedural adherence
George W Williams
Clin Trials 2006 3: 530
DOI: 10.1177/1740774506073104

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Clinical Trials 2006; 3: 530–537 ARTICLE

The other side of clinical trial monitoring;


assuring data quality and procedural
adherence
George W Williams

Background Data monitoring can mean different things. It can mean statistical
methodologies for clinical trial monitoring, interim data analysis, monitoring for
quality control or assurance or safety reporting to regulatory agencies.
Purpose The various facets of data monitoring will be discussed and reviewed
from primarily an industry perspective.
Methods By careful attention to the design and conduct of a clinical trial, the
expense of monitoring can be markedly reduced. Careful attention should be given
to the qualifications of investigators in the selection of clinical sites and central
facilities. Site personnel must be adequately trained. The sponsor should utilize
appropriately qualified individuals to supervise the overall conduct of the trial. The
monitor should visit the investigator at the site of the investigation frequently
enough to ensure acceptable quality. The monitor is responsible for inspecting the
case report forms at regular intervals. Quality control should be applied to each
stage of data handling to ensure that all data are reliable and have been processed
correctly. The auditor will assess whether the site is being monitored in accordance
with the monitoring plan. The determination of the extent and nature of monitor-
ing should be based on considerations such as the objective, design and complex-
ity of the trial. Statistical sampling may be an acceptable method for selecting the
data to be verified. The monitor should ensure that adverse events are reported.
Study data will be monitored on an ongoing basis to ensure patient safety. The
sponsor may utilize a Data Monitoring Committee to protect the validity of a trial.
Conclusions Discussions between industry, academia and regulatory groups
regarding the optimal extent and methods for monitoring of clinical trials are
encouraged. Clinical Trials 2006; 3: 530–537. http://ctj.sagepub.com

Introduction ensuring that it is conducted, recorded and reported


in accordance with the protocol, standard operating
Monitors are employed by sponsors to review the procedures (SOPs), good clinical practice (GCP) and
conduct of clinical studies to assure that clinical applicable regulatory requirements. The extent to
investigators abide by their obligations for the proper which a clinical trial is conducted according to the
conduct of clinical trials. Hence, monitoring is the act protocol will have a major impact on the credibility
of overseeing the progress of a clinical trial and of of the results. Careful monitoring can assist in identi-

Amgen, Inc., Thousand Oaks, California, USA


Author for correspondence: George W Williams, Amgen, Inc., One Amgen Center Drive, MS # 24-2-C, Thousand Oaks,
California 91320-1799, USA. E-mail: gewillia@amgen.com
Based on a presentation at the 10th International Symposium on Long-Term Clinical Trials, Keble College, Oxford, UK,
September 2005.

© Society for Clinical Trials 2006 10.1177/1740774506073104

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Monitoring of clinical trials 531

fying difficulties early and minimizing their subse- on. These complexities impact the monitoring of
quent occurrence or recurrence. There are many clinical trials.
groups with monitoring responsibility – eg, the spon-
sor, the investigators, the medical monitor, the regu-
latory authorities, Institutional Review Boards (IRBs) Investigator/site selection
and Data Monitoring Committees. However, the
final accountability for the conduct of a clinical trial Careful attention should be given to the qualifica-
is with the study sponsor and study investigators. tions of investigators in the selection of clinical
Instead of endorsing a single approach to study sites and central facilities for participation in the
monitoring, the International Conference on clinical trial. Many factors need to be considered
Harmonization (ICH) E-6 [1] indicates that every in the selection of investigators, including their
study needs an adequate monitoring/auditing plan, expertise, scientific training, ability to recruit
appropriate to the study. Onsite monitoring can patients and time to devote to the trial.
range from the industry model (frequent, all sites) It is the responsibility of the investigator and his
to no onsite monitoring at all with central monitor- site personnel to ensure the adequacy of the
ing in conjunction with procedures such as investi- research facility for the conduct of the trial and the
gator training, investigator meetings and extensive accuracy of the collected data. All the different facil-
written guidance to assure the appropriate conduct ities involved in the study need to be considered, for
of the trial in accordance with GCP [2]. example, laboratory areas and the pharmacy, as they
We will now consider many of these aspects in may generate study data that need to be examined.
more detail and consider some of the cost implica-
tions of different approaches.
Training and pre-investigation meetings
Impact of design on monitoring Site personnel must be adequately trained to con-
duct a study in order to successfully produce qual-
Although it may be impossible to avoid all errors ity data. Training of investigators, data managers
and inconsistencies in data generated in clinical tri- and laboratory personnel is critical and should
als, careful attention should be devoted during the include appropriate attention to guidelines for good
design, conduct, and analysis stages of clinical trials clinical practices. Training sessions and certification
to minimize these problems.The scientific integrity procedures will promote standardization and mini-
of the trial and the credibility of the data from the mize errors. Periodic retraining and recertification is
trial depend substantially on trial design. The com- required. It is important to document training of
plexity of the protocol bears directly on the quality trial personnel.
of the data. By careful attention to the design and The monitor’s responsibilities include verifying
conduct of a clinical trial, the expense of monitor- that the investigator receives the current investiga-
ing can be markedly reduced [3,4]. tor’s brochure, all trial documents and all trial sup-
Protocols should be realistic in the amount of plies required to support proper trial conduct and
data to be collected and the ability of patients compliance with regulatory requirements.
and investigators to comply with protocol require- Although a visit to each site can be productive,
ments. The quantity of data that must be collected bringing the investigators and coordinators to a cen-
in a study is flexible, depending on the stage of tral location can encourage the concentration and
development of the drug and the nature of the trial interaction desirable to enact the protocol effectively
[2]. The volume of noncritical data required from a [4]. Topics to be included are: protocol review, the
clinical trial should be kept to a minimum. Only efficacy and safety profile of the treatment, safety
important information should be collected. Too monitoring standards and adverse event reporting
much noncritical data only leads to confusion procedures, case report form (CRF) completion and
rather than helping the data management and query resolution, GCP/ICH compliance issues,
statistical aspects of the trial and often does not monitoring issues/regulatory concerns, and drug
contribute substantially to addressing the main accountability. Investigators are instructed regarding
objectives of the trial. The more data that are the importance of accurate/clean data, avoiding pro-
collected, the more cumbersome and complicated tocol violations, and keeping patients in the study.
the case record forms become, and the greater the
likelihood of confusion and error [5].
The increasing complexity of trials includes Monitors and training of monitors
interactive voice response systems for randomiza-
tion assignments, imaging centers, central laborato- The sponsor should utilize appropriately qualified
ries, contract research organizations (CROs) and so individuals to supervise the overall conduct of the

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532 GW Williams

trial, to handle the data, to verify the data, to con- discrepancy reports for unresolved data queries).
duct the statistical analyses, and to prepare the trial Documentation and training requirements for new
reports. A monitor need not be a person qualified to staff should be determined. Reconciliation and
diagnose and treat the disease or other condition discrepancy reports of investigational product ship-
for the treatment under study, but review of the ments to and from the site should be determined.
study data should include a medically credentialed There should be follow-up with the investigators as
individual with experience in clinical trials and the appropriate relative to the status of IRB/IEC
treatment population. The factors to be considered approval of the protocol/protocol amendments and
in determining the number of monitors and the informed consent forms.
education, training or expertise necessary should Typically, the first monitoring visit is to occur
include: the number of investigators conducting within two weeks of the first subject’s randomization.
the study, the number and location of the facilities If no subjects are registered within the first month, a
in which the study is being conducted, the com- visit should occur within four to six weeks to assist
plexity of the study and the nature of the disease with recruitment. Following the first monitoring
or other condition under study. Monitoring work- visit, routine site visits will occur approximately
shops will introduce the study to the monitors [6]. every six to eight weeks. Monitoring requirements
and frequency at each clinical site may be modified.
When problems are sensed through either a site visit
Monitoring plan or information transmitted to the sponsor, an
unplanned site visit is scheduled.
The monitoring plan is designed to ensure that the Special laboratories (exercise testing facility,
clinical team members monitor the study in a con- echocardiography lab) must be visited and assessed
sistent manner and in accordance with principles of for compliance.
Good Clinical Practice, ICH guidelines and SOPs. A
standardized, written procedure, sufficiently
detailed to cover the general aspects of clinical Source document verification
investigations, may be used as a basic monitoring
plan and supplemented by more specific or addi- The monitor is responsible for inspecting the case
tional monitoring procedures tailored to the report forms at regular intervals throughout the
individual clinical investigation. The monitoring study to verify adherence to the protocol; complete-
plan is dynamic and should be revised and updated ness, accuracy, and consistency of the data; and
as necessary. adherence to local regulations on the conduct of
clinical research. The monitor should have access to
subject medical records and other study-related
Clinical site visits records needed to verify the entities on the case
report forms.
As noted in the Food and Drug Administration Typically, for studies conducted to support regis-
(FDA) guidances [6], the monitor should visit the trational filings, CRF data will be source verified for
investigator at the site of the investigation fre- all enrolled subjects. Monitors will verify 100% for
quently enough to ensure that the facilities con- each subject screened that an informed consent
tinue to be acceptable; the study protocol is being form is on file with appropriately dated signatures
followed; changes to the protocol have been and that all pages are present. Monitors will verify
approved by the IRB; accurate, complete and cur- 100% that all of the inclusion and exclusion crite-
rent records are being maintained; accurate, com- ria are met for each subject enrolled into the study
plete and timely reports are being made to the and will verify primary endpoint data.
sponsor and the IRB; the investigator is carrying out
the agreed upon activities and has not delegated
them to other previously unspecified staff; and that Informed consent
subjects’ rights are being protected through a thor-
ough informed consent process. The clinical manager will be responsible for review-
In preparation for the site visit, the monitoring ing the draft informed consent form (ICF). The spon-
plan should be reviewed. Safety monitoring reports sor must review all ICF drafts prior to submission to
from the safety reporting database or serious adverse the IRB, including any changes requested by the sites’
events reported by the site or any applicable regula- IRB and verify that the latest version of the informed
tory agency safety reports (eg, Investigational New consent includes the essential elements and complies
Drug (IND) safety reports) since the last monitoring with the sponsor’s sample informed consent form
visit should be reviewed. The status of outstanding requirements. The sponsor assures that IRB approval
data should be assessed CRFs, clinical database has been obtained prior to the enrollment of subjects

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Monitoring of clinical trials 533

in the study. The sponsor assures that informed con- to be taken and/or actions recommended to secure
sent was obtained from all subjects in the study. compliance.
The detection of fraud and misconduct is a mat-
ter of concern for everybody involved in clinical
Patient recruitment trials. It requires careful judgement by the monitor
including scrutiny of all original documentation for
In trials with a long-time scale for the accrual of sub- correctness. As Walsh [7] has noted, trends and pat-
jects, the rate of accrual should be monitored and, if terns are most easily identified, however, when all
it falls appreciably below the projected level, the rea- the data from a particular center are assembled and
sons should be identified and remedial actions taken reviewed at the same time. It is important when
in order to protect the power of the trial and address designing monitoring systems that provision is
any concerns about quality. If the rate of accrual is made for this kind of statistical review.
above projections at specific clinical sites, it is impor-
tant to verify that eligible patients are enrolled and
that the site has capacity to maintain patients on Laboratories
the study. The monitor should ensure that all with-
drawals and dropouts of enrolled subjects from the If local laboratories are used, their participation in
trial are reported and explained on the CRFs. internal and external quality control, quality assur-
ance and accreditation schemes should be evalu-
ated by the study monitors. Central laboratories are
Drug accountability frequently used. There should be periodic review of
documentation and results from internal and exter-
Monitors are responsible for verifying for the investi- nal quality control programs implemented at each
gational product that: 1) storage times and condi- core laboratory to ascertain compliance with stan-
tions are acceptable, and that supplies are sufficient dards specified in the protocol. Computer systems
throughout the trial; 2) investigational product is and interfaces between instruments and databases
supplied only to subjects who are eligible to receive it should be validated.
and at the protocol specified doses; 3) subjects are Internal quality control often includes replicate
provided with the necessary instruction on properly values obtained from aliquots of the same laboratory
using, handling, storing and returning the investiga- specimens or repeat readings. External quality con-
tional product; 4) receipt, use and return of the inves- trol may involve the submission of duplicate labora-
tigational product at the trial sites are controlled tory specimens or resubmission of records such as
and documented adequately; and 5) disposition of electrocardiograms. The external program may also
unused investigational product at the trial sites com- include the submission of known standards for
plies with applicable regulatory requirements and is analyses or reading to detect secular trends [3].
in accordance with the sponsor requirements.

Database cleaning and report


Site visit reports and follow-up preparation
At the conclusion of a monitoring visit, the moni- Quality control should be applied to each stage of
tor should: 1) communicate deviations from the data handling to ensure that all data are reliable
protocol, GCP and regulatory requirements to the and have been processed correctly. To ensure the
investigator; 2) report evidence of detected or sus- quality of clinical data across all subjects and sites,
pected scientific misconduct immediately to the a clinical data management review will be per-
clinical manager and the clinical quality assurance formed on subject data received by the sponsor.
group for recommended actions; and 3) ensure During this review, subject data will be checked for
query clarifications are made and retained by the consistency, omissions and any apparent discrepan-
investigator. cies. The methods apply to the accumulating data
In follow-up to a monitoring visit, the monitor- without any unblinding of treatment allocation in
ing visit report should be completed. A monitoring individual patients or treatment groups.
report is a written report from the monitor to the As Knatterud et al. [3] have noted, there should be
sponsor after each site visit and/or other trial checks of the data analyses. There should be consid-
related communication according to the sponsor’s eration of independently reproducing tabulations
SOPs. Reports should include a summary of what and statistical calculations including correct selec-
the monitor reviewed and the monitor’s statements tion of variables from the analysis file, proper defi-
concerning the significant findings/facts, devia- nition of variables and cut points and correct
tions and deficiencies, conclusions, actions taken or formulation of transformations of original variables.

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534 GW Williams

Auditing size and composition of the sample needs to be deter-


mined. While the use of sampling may be acceptable
It is important to note the basic difference between when conducting SDV, there may be occasions when
quality control and quality assurance in clinical trials. checking the data in totality is appropriate. For exam-
All of the day-to-day process controls that are accom- ple, if the number of patients at a center is relatively
plished by the internal and on-site monitoring staff small, it might be sensible to check all data during an
and directed toward the control of the clinical study on-site visit. Alternatively, data could be checked
collectively comprise the quality control of the study. 100% until confidence in the quality has been
On the other hand, quality assurance involves gained, with subsequent sampling of the data.
independent review or auditing of key processes or The sample can be dependent on the nature and
pivotal studies in order to establish that the trial has volume of data generated. A common approach is
been conducted in accord with GCP, ICH and often to identify different categories of data, for
SOP [1]. example, critical and non-critical data. Critical data
Typically, the responsibility for routinely con- are those that are central to the objective of the
ducting source document verification (SDV) for all study, and which must be corrected. These would
patients involved in a clinical study clearly rests generally be few in number. The non-critical data
with the study monitor (a quality control activity). should, of course, also be correct, but if an item of
The auditor’s responsibility is to look at a proportion such data is in error, it is not critical to the study
of the source document verification that has been outcome. Non-critical data must be checked for a
undertaken to ensure that the system works and is proportion of the CRFs, for example, 25% [5].
appropriately documented (a quality assurance Data validation is the cleaning of trial data after
activity). The auditor will assess whether the site is they are entered into a computer database in order
being monitored in accordance with the protocol to ensure that they attained a reasonable quality
specific monitoring plan and applicable SOPs, if the level. While data quality is centrally important to
monitoring plan is adequate for the study and site the success of clinical trials, perfect data are unnec-
(the frequency of monitoring visits to support the essary and indeed, may be difficult if not impossible
number of subjects enrolled), and if the monitor is to obtain. As Fong [9] has noted, it has been gener-
effectively monitoring and managing the site to ally agreed that high quality data are data used to
maintain protocol and GCP compliance [5]. Quality arrive at the same conclusion as perfect data. An
assurance audits are performed during enrollment acceptable data quality level is one that can be con-
and early in the trial so as to provide feedback to sidered good enough to not materially effect the
study teams regarding potential problems with the results or conclusions. However, an acceptable data
site, the protocol or the management of the study. quality level has never been defined in regulatory
guidances or the literature. Nevertheless, it is critical
to optimize data quality by identifying errors from
Costs and extent of monitoring and different sources before any conclusions are drawn
extent of data cleaning from statistical analyses.
These comments made by Clarke in a textbook
The determination of the extent and nature of on clinical data management are relevant:
monitoring should be based on considerations such ‘Defining, setting up, and applying validation is a
as the objective, purpose, design, complexity, blind- time-consuming and labor intensive process, so it is
ing, size and endpoints of the trial. In general, there important to assess the value of the effort put into
is a need for on-site monitoring, before, during and validation against the resulting improvement in the
after the trial. However, in exceptional circum- data . . . Validation should ease when there is a fair
stances the sponsor may determine that central degree of certainty that any remaining errors will
monitoring in conjunction with procedures such as not materially affect the results or conclusions of
investigator training and investigator meetings, and any analyses or the reliability of the trial’ [10].
extensive written guidance can assure appropriate As Eisenstein et al. [11] have noted, data meas-
conduct of the trial in accordance with GCP [1]. urement and capture errors (ie, errors not evident to
In a web model of clinical trial management, investigators and monitors) are more frequent than
much of the study monitoring is performed elec- data processing errors. Inter-observer variability in
tronically allowing monitoring of aspects of study clinical observations consistently exceeds transcrip-
conduct in real time. Problems are identified earlier tion variability (from the medical record to the
making them easier to resolve. Auditors need con- CRF). Although data capture errors are more diffi-
siderably less time at sites, reducing cost and cult to detect and correct, they may be reduced
increasing study efficiency [8]. through education. Reducing a trial’s complexity
Statistically controlled sampling may be an accept- may be an effective strategy to reduce costs and
able method for selecting the data to be verified. The increase data integrity.

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Monitoring of clinical trials 535

Adverse event reporting criteria, prohibit certain concomitant medications


or even stop the trial altogether. Another major pur-
Study investigators, of course, have the front-line pose of monitoring is to determine whether there is
responsibility for identifying potential adverse any value to continuing the trial. If the results are
effects experienced by study participants, adjusting so overwhelmingly positive or negative at an
the intervention accordingly and reporting the interim point in the trial that the ultimate conclu-
experience to the sponsor [12]. Regulations require sion can be readily predicted, early termination of
that United States FDA be promptly notified of seri- the trial could be considered. Similarly if it has
ous and unanticipated adverse experiences with the become clear that obtaining a definitive answer to
use of investigational articles. The monitor should the trial question is unlikely – for example because
ensure that adverse events, concomitant medica- the event rate is far lower than had been antici-
tions and comorbidities are reported in accordance pated and increasing the sample size to account for
with the protocol on the CRFs. this is not feasible – then termination could be con-
sidered in this situation as well. A final important
reason for interim monitoring is to maintain the
Monitoring for safety quality of the trial conduct. If the accrual is lagging
or the number of ineligible patients is high or the
Study data will be monitored on an ongoing basis dropout and or non-compliance rate are high the
to ensure patient safety. These reviews will include organizers will want to know this while there is still
all available data on incidence of adverse events, an opportunity to make adjustments [13].
serious adverse events, fatalities and events leading An important advantage of an independent DMC
to withdrawal. Ongoing review of interval and/or has to do with maintaining the confidentiality of
cumulative line listings of reported adverse experi- the interim data. Awareness of interim comparisons
ences by medical monitors and/or independent can damage the trial by affecting accrual rates, drop
experts are conducted. out rates, endpoint assessment and other aspects of
trial conduct. Limiting this information to the DMC
minimizes this danger while still providing assur-
Data monitoring committees ance that the trial can be modified without intro-
ducing bias or stopped if concerns arise [13].
Continuous monitoring of blinded safety data is
the responsibility of the study team. In some cases
blinded monitoring of safety data is not sufficient, Stopping rules
and, in order to ensure the safety of clinical trial
subjects, it is also necessary to periodically review Formal statistical methods of interim analysis to
clinical trial data (both efficacy and safety) in an avoid inflated type 1 errors have been developed.
unblinded fashion. When it is necessary for the These include sequential analysis, group sequential
investigator and sponsor to be blinded to treatment designs and analyses possibly utilizing spending
assignments, the sponsor may utilize a committee functions, stochastic curtailment, repeated confi-
known as a Data Monitoring Committee (DMC) to dence interval approaches, and Bayesian methods.
protect the validity of a trial and its conclusions. Formal guidelines are not typically defined for toxi-
The DMC members are individuals independent of city and accrual monitoring. Because of the com-
the sponsor. A data monitoring committee is plexity of randomized clinical trials these statistical
generally considered to be a group of experts in rel- procedures are intended to provide helpful guide-
evant subject matter who review the accumulating lines rather than rigid rules about whether early trial
data from a clinical trial on an interim basis and termination should occur. Recommendations about
who make recommendations to the trial sponsor/ trial termination or continuation must be based on
organizer regarding the appropriateness of trial a global consideration of all available data from the
continuation and the need for modifications of any trial including information on primary and second-
protocol design or trial conduct procedures [13]. ary efficacy measures, the frequency and severity of
Interim monitoring of the data from clinical tri- adverse effects and quality of trial conduct, along
als is critical to ensure the safety of the individuals with relevant information external to the trial.
participating and to maintain vigilance over the
conduct of the trial. Should, for example, the treat-
ments being tested produce some unexpected toxic Risk assessment/pharmacovigilance/
effect or an unexpectedly high rate of an antici- pharmacoepidemiology
pated adverse effect, the trial organizers would need
to carefully consider whether to modify the trial in Risk assessment during product development should
some way – reduce the dose, tighten the eligibility be conducted in a thorough and rigorous manner.

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536 GW Williams

However, it is impossible to identify all safety noted, ‘if there are alternative, less expensive and
concerns during clinical trials. Once a product is mar- more efficient ways than those currently used by
keted, there is generally a large increase in the num- the pharmaceutical industry to ensure that the
ber of patients exposed, including those with quality of the trial is sufficient to support the claims
co-morbid conditions and those being treated with that rest upon it, then we should adopt them
concomitant medical products. Therefore, post-mar- widely and modify guidelines appropriately . . .
keting safety data collection and risk assessment There may be some room for simplification in the
based on observational data are critical for evaluating case of double-blind superiority trials using an
and characterizing a product’s risk profile and for objective endpoint such as mortality. However, for
making informed decisions on risk minimization. trials that aim to demonstrate non-inferiority the
Pharmacovigilance includes all observational currently recommended levels of monitoring
(non-randomized) postapproval scientific and data should be maintained. The risks arising from lower-
gathering activities relating to the detection, assess- ing the standards would be too great, namely the
ment, and understanding of adverse events associ- potential use of less effective products under the
ated with medication exposure. This includes the mistaken belief that they are equally effective’.
use of pharmacoepidemiologic safety studies. As Eisenstein et al. [11] note, strategies exist that
Good pharmacovigilance practice is generally can significantly reduce total trial costs without
based on acquiring completed data from spontaneous compromising integrity. Through a focused
adverse event reports, also know as case reports. approach to identifying critical trial elements, data
Spontaneous case reports of adverse events submitted collection forms can be streamlined, data manage-
to the sponsor and the FDA, and reports from other ment can be more intelligent and onsite monitoring
sources, such as the medical literature or clinical stud- can be reduced. As Peto and Baigent [16] note, col-
ies may individually or collectively constitute poten- lecting less information may require larger patient
tial signals of adverse effects associated with numbers but may lead to more definitive answers.
medications. The quality of the individual case char- Large amounts of defensive documentation or exces-
acterization is critical for appropriate causality assess- sive audits may substantially reduce the reliability
ment between the product and the adverse event. with which therapeutic questions are answered.
Signals warranting additional investigation Discussions between industry, academia, and
can be further evaluated through carefully designed regulatory groups regarding the optimal extent and
observational studies of the product’s use in the real methods for monitoring of clinical trials are
world. Such studies could include pharmacoepi- encouraged. Adjustments to the current intensity of
demiologic safety studies, registeries, and surveys. monitoring typical of the industry model would
Pharmacoepidemiologic safety studies include be facilitated by broad leadership from regulatory
cohort studies that may be prospective or retrospec- bodies.
tive, uncontrolled or case-control or nested case-
control, and so on. Clinical trials are impractical in
almost all cases when the event rates of concern
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