WhatsApp Chat With JioCare

9/18/21, 10:20 PM - Messages and calls are end-to-end encrypted.
No one outside of
this chat, not even WhatsApp, can read or listen to them. Tap to learn more.
9/18/21, 10:20 PM - This chat is with the official business account of JioCare. Tap
to learn more.
9/18/21, 10:21 PM - : Hi
9/18/21, 10:21 PM - JioCare: Hi, Welcome to JioCare.
As we celebrate 5 years of digital revolution, a BIG Thank You for being part of
the Jio family.
I am your Personal Jio Assistant and you are chatting for your Jio number
+91638xxxxx46.
Tap on the below button for Main Menu 👇
Your selection would be considered as acceptance of our privacy policy mentioned on

Jio.com. T&C apply. https://www.jio.com/en-in/privacy-policy.
At any point in time, if you want to change language, type *'Set Language'* Covid
Vaccine and Info Jio SIM Recharge New Jio SIM/Port-in(MNP) Support for Jio SIM
Support for JioFiber Support for Intl Roaming Support for JioMart Change Chat
Language
9/18/21, 10:21 PM - JioCare: Here's the current status of your connection
*Number Status*: Active

*Plan Active*: MRP 11
*Data Balance*: 1.781 GB
*Plan Expiration*: N/A
For additional support, tap on the relevant link below.

*Recharge Issue* : https://bit.ly/2ILyPZR
9/19/21, 8:23 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/20/21, 1:30 PM - : Hi
the Jio family.
+91638xxxxx46.

Language

*Plan Expiration*: 11 October 2021 11:10 AM

9/20/21, 4:50 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/20/21, 11:22 PM - : Hi
the Jio family.
+91638xxxxx46.

Language

*Data Balance*: 1012.225 MB

9/21/21, 11:15 AM - : Hi
9/21/21, 11:15 AM - JioCare: Hi, Welcome to JioCare.
the Jio family.
+91638xxxxx46.

Language
9/21/21, 11:15 AM - JioCare: Here's the current status of your connection


9/21/21, 4:36 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/22/21, 10:36 AM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/23/21, 7:09 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/23/21, 8:19 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/25/21, 12:30 PM - : Hi 👍🏻
9/25/21, 12:30 PM - : Hi
the Jio family.
+91638xxxxx46.

Language
*Plan Expiration*: 17 December 2021 07:26 PM

9/25/21, 9:04 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/26/21, 4:46 PM - : Hi
9/26/21, 4:46 PM - : 🚨
the Jio family.
+91638xxxxx46.

Language

9/27/21, 12:12 AM - : Hi
the Jio family.
+91638xxxxx46.

Language

*Plan Active*: ₹599- 3m- 2GB/Day

9/27/21, 7:58 AM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/27/21, 10:49 AM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/27/21, 1:29 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/27/21, 4:48 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/27/21, 9:16 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/28/21, 8:26 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


9/29/21, 2:55 PM - : Hi 🚨
the Jio family.
+91638xxxxx46.

Language


10/2/21, 2:55 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


10/2/21, 3:13 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


10/2/21, 9:34 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


10/3/21, 12:09 AM - : Hi
the Jio family.
+91638xxxxx46.

Language


10/3/21, 1:18 AM - : Hi
the Jio family.
+91638xxxxx46.

Language


10/5/21, 3:33 PM - : Hi
10/5/21, 3:33 PM - JioCare: Hi, Welcome to JioCare 🙏
Your plan *Rs599- 3m- 2GB/Day* for your Jio number *+91638xxxxx46* is due on *11-
Oct-2021*.
We will help you stay connected. Tap below to recharge now 👇



10/6/21, 12:49 AM - : Hi
10/6/21, 12:49 AM - JioCare: Hi, Welcome to JioCare 🙏
Oct-2021*.



*Explore Plan*: https://bit.ly/Explore_Plans
10/6/21, 12:52 AM - : Hi
Oct-2021*.



10/6/21, 12:53 AM - : Hi
Oct-2021*.


10/6/21, 4:31 PM - : Hi
Oct-2021*.



10/8/21, 5:28 PM - : Remind me later
10/8/21, 5:28 PM - JioCare: Sure. Explore what else I can do for you by tapping on
the Menu below 👇
You can type 'Login' to chat for a different Jio number. Jio Sim Recharge Support
for Jio SIM New Jio SIM/Port-in(MNP) Support for Intl Roaming Support for JioFiber
Support for JioMart
10/8/21, 5:28 PM - : Hi
Oct-2021*.



10/10/21, 6:25 PM - : Hi
Oct-2021*.



10/10/21, 8:43 PM - : Hi
Oct-2021*.



10/11/21, 8:52 AM - : Hii
Oct-2021*.



10/11/21, 11:07 AM - : Hi
Oct-2021*.



10/11/21, 11:10 AM - : Hi
the Jio family.
+91638xxxxx46.

Language


10/15/21, 1:36 AM - : Hi
the Jio family.
+91638xxxxx46.

Language


10/15/21, 2:04 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


10/15/21, 8:41 PM - : Hi
the Jio family.
+91638xxxxx46.

Language


10/15/21, 8:48 PM - : Hi
the Jio family.
+91638xxxxx46.

Language

*Plan Active*: ₹199- 1m- 1.5GB/Day
*Plan Expiration*: 12 November 2021 08:48 PM

10/16/21, 8:50 PM - : You deleted this message
10/16/21, 8:50 PM - JioCare: Please send text messages to interact.
10/19/21, 2:49 PM - : Hi
10/19/21, 2:49 PM - : Hi
10/19/21, 2:49 PM - : Hi
10/19/21, 2:49 PM - : Hi
10/19/21, 2:49 PM - : Hi
10/19/21, 2:49 PM - : Hi
10/19/21, 2:49 PM - : Hi
10/19/21, 2:49 PM - : Hi
the Jio family.
+91638xxxxx46.

Language



the Jio family.
+91638xxxxx46.

Language


the Jio family.
+91638xxxxx46.

Language
10/22/21, 8:58 PM - : Hi
+91638xxxxx46.

Language


10/23/21, 1:21 PM - : Hi
+91638xxxxx46.

Language


10/23/21, 9:36 PM - : Hi
+91638xxxxx46.

Language


10/23/21, 9:37 PM - : Hi
+91638xxxxx46.

Language


10/23/21, 11:21 PM - : Hi
+91638xxxxx46.

Language


*Get Data Balance* : https://bit.ly/35F4epJ
*Slow Speed* : https://bit.ly/38S1irQ
10/25/21, 12:17 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 12:22 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 12:23 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 12:23 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 12:24 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 12:25 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 12:25 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 12:25 AM - : Hi
10/25/21, 12:25 AM - : Hi
+91638xxxxx46.

Language


+91638xxxxx46.

Language


10/25/21, 12:26 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 12:26 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 12:27 AM - : Hi
+91638xxxxx46.

Language

10/25/21, 12:33 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 12:34 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 1:03 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 1:46 AM - : Hi
10/25/21, 1:47 AM - JioCare: Please type your query again to get a resolution or
type *Support* to see the complete menu.
10/25/21, 1:54 AM - : Hi
10/25/21, 1:54 AM - : Hi
+91638xxxxx46.

Language


10/25/21, 4:37 PM - : Hi
+91638xxxxx46.

Language


10/25/21, 9:30 PM - : Hi
+91638xxxxx46.

Language


10/25/21, 9:33 PM - : Hi
+91638xxxxx46.

Language


10/27/21, 8:56 PM - : Hi
+91638xxxxx46.

Language


10/28/21, 12:11 AM - : Hi
+91638xxxxx46.

Language


10/30/21, 7:34 PM - : Hi
+91638xxxxx46.

Language


10/30/21, 7:34 PM - : Jio SIM Recharge
10/30/21, 7:34 PM - JioCare: Tap on the button below to choose your recharge plan
option 👇 View All Plans Recharge for Friend Buy Intl Roaming Packs Recharge Issue
10/30/21, 7:34 PM - : Recharge Issue
10/30/21, 7:34 PM - JioCare: I am sorry for the inconvenience, let’s check this
together.
Can you tell me little more about your issue?👇
1. *I am unable to make recharge/payment*

2. *I have recharged/paid but still getting notifications*
3. *I have recharged/paid but it's not reflecting*
Type any number from 1-3 to make a selection or ask me a question.

10/30/21, 7:35 PM - : 1
10/30/21, 7:35 PM - JioCare: What medium did you try to make your recharge?
1. *MyJio app*
2. *Jio website*
3. *Jio money*
4. *Third party apps*
5. *Retail Stores*

10/30/21, 7:35 PM - : 4
10/30/21, 7:35 PM - JioCare: Are you trying to recharge with ₹ 127, ₹ 129, ₹ 329 or
₹ 1299 plan?
1. Yes
2. No
💡 Type any number from 1-2 to make a selection.

10/30/21, 7:35 PM - JioCare: Note: ₹ 99, ₹ 153, ₹ 297, ₹ 594 & ₹ 792+10 plans are
no longer available for future recharges.
10/30/21, 7:35 PM - : 2
10/30/21, 7:36 PM - JioCare: What is the error message displayed on your screen?
1. The recharge selected is not valid for Jio Non Prime users
2. It seems the selected recharge plan is not valid for Jio Phone prime users
3. None of the above
10/30/21, 7:36 PM - : 3
10/30/21, 7:36 PM - JioCare: There may be an issue with the wallet app you are
using.
Try using the below link.
https://www.jio.com/recharge_web
11/8/21, 12:12 AM - : Hi
Your plan *Rs199- 1m- 1.5GB/Day* for your Jio number *+91638xxxxx46* is due on *12-
Nov-2021*.

11/8/21, 12:12 AM - This business is now working with other companies to manage
this chat. Tap to learn more.


11/8/21, 10:54 AM - : Hi
11/8/21, 10:54 AM - : Remind me later
Nov-2021*.

11/8/21, 10:54 AM - JioCare: Sure. Explore what else I can do for you by tapping on
the Menu below 👇
You can type 'Login' to chat for a different Jio number. Jio Sim Recharge Support
for Jio SIM New Jio SIM/Port-in(MNP) Support for Intl Roaming Support for JioFiber
Support for JioMart
11/8/21, 10:55 AM - : Hi
Nov-2021*.


11/9/21, 6:52 PM - : Hi
Nov-2021*.



11/11/21, 3:23 PM - : Hi
Nov-2021*.



11/12/21, 9:57 PM - : Hi
+91638xxxxx46.

Language

11/13/21, 6:52 PM - : hii
+91638xxxxx46.

Language


11/17/21, 7:54 PM - : Hi
+91638xxxxx46.

Language


11/17/21, 8:04 PM - : Hi
+91638xxxxx46.

Language


11/17/21, 8:09 PM - : Hi
+91638xxxxx46.

Language


11/17/21, 8:09 PM - : Hi
+91638xxxxx46.

Language


11/17/21, 8:10 PM - : Hi
11/17/21, 8:10 PM - : Hi
11/17/21, 8:10 PM - : Hi
+91638xxxxx46.

Language
11/17/21, 8:10 PM - : Hi


+91638xxxxx46.

Language


11/17/21, 8:53 PM - : Hi
+91638xxxxx46.

Language


11/18/21, 4:53 PM - : Hi
11/18/21, 4:53 PM - : Hi 👍🏻
+91638xxxxx46.

Language

11/25/21, 7:18 PM - : Hi
+91638xxxxx46.

Language


11/25/21, 7:19 PM - : Support for Jio SIM
11/25/21, 7:19 PM - JioCare: Here's a list of mobile related services I can help
you with —
Type any number from 1-9 to make a selection

1. *Network Related*
2. *Recharge and Payment*
3. *Account related*
4. *New Offers*
5. *SIM / MACD Related*
6. *JioPhone*
7. *JioFi*
8. *New connection or MNP*
9. *Login using another number*
Type *"Support"* to come back to this menu.

11/25/21, 7:19 PM - : 1
11/25/21, 7:19 PM - JioCare: Here's a list of options I can assist you for your
network related queries.
Type a number from 1-4 to make a selection 👇

1. *No Network*
2. *Data / Internet Related Issue*
3. *Calling Related Issue*
4. *SMS Related Issues*
💡 Type *Support* to view the Mobile Services menu.

11/25/21, 7:19 PM - : 2
11/25/21, 7:21 PM - JioCare: How can I help you with your Data / Internet Related
Issue?
Type 1 or 2 to make a selection 👇
1. *Unable to Access Internet*
2. *Experiencing Slow Speed*
Type *Support* to go back to the Mobile Services menu.

11/25/21, 7:22 PM - : 2
11/25/21, 7:22 PM - : 2
11/25/21, 7:22 PM - : 2
11/25/21, 7:22 PM - JioCare: I apologize for the inconvenience. I will try my best
to help you.
If you are at the same location, where you are facing the issue, please select your
connection type:
1. *Mobile*
2. *JioFi*
💡 Type 1 or 2 to make a selection.

11/25/21, 7:22 PM - JioCare: Please tap on the below link to troubleshoot your
'Slow Internet Speed on JioFi' issue. 👇
https://bit.ly/3rz5HGF
Note: If you are facing this issue at any other location rather than your current
location, please re-initiate the chat while you are at that location.
11/25/21, 7:22 PM - JioCare: That is not a valid input.
Kindly type *Support* to start again or type your query.

11/25/21, 7:23 PM - : 1

11/25/21, 7:23 PM - : 1

you with —

4. *New Offers*
6. *JioPhone*
7. *JioFi*

11/25/21, 7:23 PM - : 1
11/25/21, 7:24 PM - : 2

1. *No Network*

Issue?


11/25/21, 7:24 PM - : 2
to help you.
connection type:
1. *Mobile*
2. *JioFi*

11/25/21, 7:24 PM - : 1
'Slow Internet Speed on Mobile' issue. 👇
https://bit.ly/3ercBKo
11/27/21, 11:28 PM - : Hi
+91638xxxxx46.

Language


11/28/21, 12:48 AM - : Hi
+91638xxxxx46.

Language


11/28/21, 1:11 AM - : Hi 😡l
+91638xxxxx46.

Language


11/30/21, 7:33 PM - : Hi
11/30/21, 7:33 PM - JioCare: Save 20% on every recharge NOW, as our new unlimited
plans will come into effect from 01st Dec. Click https://bit.ly/3ffqsBS to Recharge
NOW
+91638xxxxx46.

Language


you with —

4. *New Offers*
6. *JioPhone*
7. *JioFi*

11/30/21, 7:35 PM - : 1

1. *No Network*

11/30/21, 7:35 PM - : 2
Issue?


11/30/21, 7:35 PM - : 2
to help you.
connection type:
1. *Mobile*
2. *JioFi*

11/30/21, 7:35 PM - : 1
12/1/21, 9:01 AM - : Hi
+91638xxxxx46.

Language


12/3/21, 10:52 PM - : Hi
+91638xxxxx46.

Language

12/4/21, 7:32 PM - : Hi
+91638xxxxx46.

Language


12/4/21, 9:32 PM - : Hi
+91638xxxxx46.

Language


12/5/21, 12:19 AM - : Hi
12/5/21, 12:52 AM - : Hi
+91638xxxxx46.

Language


+91638xxxxx46.

Language


12/5/21, 4:19 PM - : Hi
12/5/21, 4:19 PM - : Support for JioFiber
12/5/21, 4:19 PM - JioCare: We appreciate your interest in JioFiber. If you wish to
get a new JioFiber connection or wish to explore plans, please click on the below
links
Get JioFiber Now: 👉 https://bit.ly/3328HBy

Check JioFiber Plans: 👉 https://bit.ly/3i6kTpo
12/5/21, 4:19 PM - JioCare: We also have a dedicated WhatsApp support for all your
JioFiber queries. Please tap on the below link to get in touch with us. 👇
https://bit.ly/jiofibersupport
The above link will re-direct you to our JioFiber support channel on WhatsApp.
12/6/21, 9:32 PM - : Hi
+91638xxxxx46.

Language


12/8/21, 9:10 PM - : Hi
Your plan Rs199- 1m- 1.5GB/Day for your Jio number +91638xxxxx46 is due on 15-Dec-
2021.
We will help you stay connected. Tap below to recharge now|



12/10/21, 2:31 AM - : Hi
2021.


12/10/21, 9:02 PM - : Hi
2021.



12/11/21, 11:39 AM - : Hi
2021.



12/11/21, 11:41 AM - : Hi
2021.



12/11/21, 11:41 AM - : Enter Another Number
12/11/21, 11:41 AM - JioCare: Please provide yours/friend's valid *10 digit Jio
mobile number* to recharge
12/11/21, 11:41 AM - : 7985153204
12/11/21, 11:41 AM - JioCare: Tap on the button below to choose your category of
Recharge plans. Popular Plans No Daily Limit Plans JioPhone Plans Cricket Plans 4G
Data Voucher ISD Plan Value Plans Explore More Plans
12/11/21, 11:41 AM - : No Daily Limit Plans
12/11/21, 11:41 AM - JioCare: Tap on the button below to choose an option from 'No
Daily Limit Plans'. ₹ 296
30 days | 25 GB
12/11/21, 11:41 AM - : ₹ 296
30 days | 25 GB
12/11/21, 11:41 AM - JioCare: *₹ 296*
30 days | 25 GB | Unlimited Voice | 100 SMS/day
12/11/21, 11:41 AM - JioCare: Tap on the button below to recharge your Jio number
*+91798xxxxx04* with *296* plan 👇
12/11/21, 11:41 AM - JioCare: 💡 Type *'Menu'* to view the menu options.
12/11/21, 11:41 AM - : Menu
2021.



12/11/21, 11:42 AM - : Support for Jio SIM
12/11/21, 11:42 AM - JioCare: Here's a list of mobile related services I can help
you with —

4. *New Offers*
6. *JioPhone*
7. *JioFi*

12/11/21, 11:42 AM - : 1
12/11/21, 11:42 AM - JioCare: Here's a list of options I can assist you for your

1. *No Network*

12/11/21, 11:42 AM - : 2
12/11/21, 11:42 AM - JioCare: How can I help you with your Data / Internet Related
Issue?


12/11/21, 11:42 AM - : 2
12/11/21, 11:42 AM - JioCare: I apologize for the inconvenience. I will try my best
to help you.
connection type:
1. *Mobile*
2. *JioFi*

12/11/21, 11:42 AM - : 1
12/11/21, 11:42 AM - JioCare: Please tap on the below link to troubleshoot your
12/11/21, 11:43 AM - : T2A
12/11/21, 11:43 AM - JioCare:
Please tap on the button below to connect with our agent.
Button 1: Connect Now
12/11/21, 11:43 AM - : Connect Now

12/11/21, 11:43 AM - JioCare: Transferring you to a specialist.
12/11/21, 11:43 AM - JioCare: Welcome to Jio Care Support. Your query is important
to us. Please be online and our chat expert will be with you shortly. Thank you for
your patience.
12/11/21, 11:43 AM - JioCare: You are now chatting with Aaquib
12/11/21, 11:43 AM - JioCare: Hello! Welcome to JioCare.
12/11/21, 11:44 AM - : Getting internet speed very slow sometimes
12/11/21, 11:44 AM - JioCare: I am sorry to know that you are experiencing slow
data speed.
12/11/21, 11:44 AM - JioCare: Please share Jio number.
12/11/21, 11:44 AM - : 6388981546
12/11/21, 11:44 AM - JioCare: Okay.
12/11/21, 11:46 AM - JioCare: Let’s investigate together and come to a conclusion
so that the issue is fixed at the earliest.
12/11/21, 11:46 AM - JioCare: Are you chatting from the same location where you are
facing issue?
12/11/21, 11:47 AM - JioCare: Please confirm if you are online.
12/11/21, 11:48 AM - JioCare: It seems that we have lost connection. We really want
to help you. Please contact us as per your convenience. Thank you for contacting
Jio!
12/11/21, 11:48 AM - JioCare: Your Opinion matters
Please click on below link to provide us your valuable feedback
https://www.jio.com/chat-and-email-encrypted?
wccreq=CNARzqG3yQsh7d0d9RZaiSD66sYTQLNAQ26gqlhgydzCB0trUXBvIzgKf4GKjlrtA880moKX9Evl
UiDbKKd+LyMy4Y4iMPTQRiyIIJwjMRmuUf2R+T8smN0E3liMjkAseszHs1yWuymATchlluD2EPuwpnBquVP
QgCoObEmwBmMirEjBaWMK3Vn+8b5oJSESFIh7lBMJi3/2wkGT9NOQGA==
12/11/21, 11:48 AM - JioCare: Your chat with Aaquib is completed. You can always
re-initiate the chat by typing below and we will be glad to assist you.
12/12/21, 9:30 PM - : Hi
2021.



12/13/21, 3:13 PM - : Hi
12/13/21, 3:13 PM - JioCare: Please type your query again to get a resolution or
type *Support* to see the complete menu.
12/13/21, 8:59 PM - : Hi
2021.



12/14/21, 12:39 AM - : Hi
2021.



12/14/21, 5:23 PM - : Hi
2021.



12/14/21, 5:24 PM - : Recharge Issue
12/14/21, 5:24 PM - JioCare: I am sorry for the inconvenience, let’s check this
together.
Can you tell me little more about your issue?👇
1. *I am unable to make recharge/payment*

2. *I have recharged/paid but still getting notifications*
3. *I have recharged/paid but it's not reflecting*

12/14/21, 5:24 PM - : Enter Another Number
12/14/21, 5:24 PM - JioCare: Please provide yours/friend's valid *10 digit Jio
mobile number* to recharge
12/14/21, 8:42 PM - : Hi
2021.



12/15/21, 10:35 AM - : Hi
2021.


12/15/21, 6:30 PM - : Hi
2021.



12/17/21, 11:36 AM - : Hi
12/17/21, 11:36 AM - : Assistant
Your plan that was last active for your Jio number +91638xxxxx46 is due on 17-Dec-
2021.



12/17/21, 11:36 AM - JioCare: It looks like you are looking for our advisors. But I
can answer your query as well.
Type 1 to 6 to make a selection 👇

1. *My Account Information*
2. *Latest Offers*
3. *Data/Internet Related*
5. *Recharge/Payment Related*
6. *Handset Bundle Offers*

12/17/21, 11:36 AM - : Assistant
12/17/21, 11:36 AM - JioCare: Kindly give me a chance to assist you. Are you
experiencing any issue as mentioned below?

1. *No Network Coverage*
2. *Slow Internet Connectivity*
4. *Calling Related Issues*
5. *SMS Related issues*

12/17/21, 11:36 AM - : Jio sim
12/17/21, 11:36 AM - JioCare: Type any number from 1-2 to make a selection.
1. *Buy new Jio SIM*

2. *support*
12/17/21, 11:36 AM - : 2
you with —

4. *New Offers*
6. *JioPhone*
7. *JioFi*

12/17/21, 11:36 AM - : 5
12/17/21, 11:36 AM - JioCare: Here's a list of options I can help you with your Sim
card related queries.
Type any number from 1-6 to make a selection 👇

1. *Activate Sim Card*
2. *SIM not Activated*
3. *Block Sim Card*
4. *Lost sim card*
5. *Sim Card Replacement*
6. *E-Sim*

12/17/21, 11:36 AM - : 7
12/17/21, 11:37 AM - JioCare: That is not a valid input.

12/17/21, 11:37 AM - : T2A
12/17/21, 11:37 AM - JioCare: It looks like you are looking for our advisors. But I

2. *Latest Offers*

12/17/21, 11:37 AM - : 1
12/17/21, 11:37 AM - JioCare: How can I assist you with your Account related
queries?

1. *My Active Plan*
2. *Recent Usage*
3. *My Voucher*
4. *My Recharge History*
5. *My Account Statement*
6. *My Coupons*
7. *Email address Update*
8. *RMN Update*

12/17/21, 7:43 PM - : Hi

*Plan Available*: No plan is active. This will impact your services.
For additional support, tap on the relevant link below

*Recharge Now* : https://bit.ly/3h5pckL
12/17/21, 7:43 PM - JioCare: Looks like your current plan is no longer supported.
12/17/21, 7:43 PM - JioCare: Enter your selected plan value (E.g. ₹ 239) or tap on
button below to choose from the list. Popular Plans No Daily Limit Plans JioPhone
Plans Cricket Plans 4G Data Voucher ISD Plan Value Plans Explore More Plans
12/17/21, 10:35 PM - : Hi
+91638xxxxx46.

Language

*Plan Active*: ₹ 1199-3M-3GB/D
*Plan Expiration*: 11 March 2022 10:33 PM

12/18/21, 11:00 AM - : Hi
+91638xxxxx46.

Language


12/21/21, 1:13 PM - : Hi
+91638xxxxx46.

Language


12/22/21, 7:48 AM - : Hi
+91638xxxxx46.

Language

12/28/21, 3:39 PM - : Hi
+91638xxxxx46.

Language


12/28/21, 7:47 PM - : Hi
+91638xxxxx46.

Language


12/30/21, 8:19 PM - : Hi
+91638xxxxx46.

Language


1/5/22, 9:16 PM - : Hi
+91638xxxxx46.

Language


1/10/22, 7:03 PM - : hi
+91638xxxxx46.

Language


1/14/22, 9:00 PM - : Hi
+91638xxxxx46.

Language


1/15/22, 7:39 PM - : Hi
+91638xxxxx46.

Language


1/15/22, 11:29 PM - : Hi
+91638xxxxx46.

Language


1/16/22, 5:08 PM - : Hi
+91638xxxxx46.

Language


1/17/22, 9:37 PM - : Hi
+91638xxxxx46.

Language


1/18/22, 2:01 AM - : Hi
+91638xxxxx46.

Language


1/19/22, 11:23 AM - : Support for Jio SIM
you with —

4. *New Offers*
6. *JioPhone*
7. *JioFi*
1/19/22, 11:23 AM - : 1
1/19/22, 11:23 AM - JioCare: Here's a list of options I can assist you for your

1. *No Network*

1/19/22, 11:23 AM - : 1
1/19/22, 11:23 AM - JioCare: Let's check this together.
In order to resolve your issue, we will have to check a few settings on your
device.
1/19/22, 11:23 AM - JioCare: Please make sure that Jio SIM is inserted in SIM slot
1 and your data and voice services are routed through Jio SIM.
Tip: Here's how you can check the above settings.
Step 1: Go to 'Settings'
Step 2: Tap on 'Network‘
Step 3: Select default SIM for Voice as Jio
Step 4: Select default SIM for Data as Jio
1/19/22, 11:23 AM - JioCare: Is your Jio SIM inserted in SIM slot 1 and your data
and voice is routed through Jio SIM?
1. Yes
2. No
💡 Type 1 or 2 to make a selection

1/19/22, 11:23 AM - : 1
1/19/22, 11:23 AM - JioCare: Now that your Jio SIM is in slot 1, please switch on
the Data Roaming on your device, here's how you can do it 👇
Step 2: Tap on 'Network'
Step 3: Select 'Jio'
Step 4: Enable 'Data Roaming'
1/19/22, 11:23 AM - JioCare: Is 'Data Roaming' is enabled on your device?
1. *Yes*
2. *No*

1/19/22, 11:24 AM - : 1
1/19/22, 11:24 AM - JioCare: Thank you for checking your Data Roaming settings. The
next step is to check what the current network mode on your phone is.
Here's how you can do it 👇
Step 2: Tap on 'Network'
Step 3: Select SIM option as 'Jio'
Step 4: Check what network option do you have
1/19/22, 11:24 AM - JioCare: Now, select the network mode that is present on your
Jio SIM of your mobile 👇
1. *4G/LTE/Auto*
2. *3G/2G*
3. *Do Not Know*
💡 Type any number from 1-3 to make a selection.

1/19/22, 11:24 AM - : 1
1/19/22, 11:24 AM - JioCare: Can you see the Jio network now?
1. *Yes*
2. *No*

1/19/22, 11:24 AM - : 1
1/19/22, 11:24 AM - JioCare: Is your issue resolved?
1. *Yes*
2. *No*

1/19/22, 11:24 AM - : 2
1/19/22, 11:24 AM - JioCare:
Please tap on the button below to connect with our agent.
Button 1: Connect Now
1/19/22, 11:26 AM - : Hi
+91638xxxxx46.

Language


1/20/22, 8:49 PM - : Hi
+91638xxxxx46.

Language


1/20/22, 11:08 PM - : Hi
+91638xxxxx46.

Language


1/21/22, 10:08 PM - : Hi
+91638xxxxx46.

Language

1/24/22, 7:05 PM - : Hi
+91638xxxxx46.

Language


1/24/22, 10:17 PM - : Hi
+91638xxxxx46.

Language


1/25/22, 1:22 AM - : Hi
+91638xxxxx46.

Language


1/25/22, 5:09 PM - : Hi
+91638xxxxx46.

Language


1/26/22, 12:43 PM - : Hi
+91638xxxxx46.

Language


1/27/22, 7:02 PM - : hi
1/27/22, 7:02 PM - This business is now working with other companies to manage this
chat. Tap to learn more.
+91638xxxxx46.

Language


1/27/22, 8:43 PM - : Hi
+91638xxxxx46.

Language


1/28/22, 11:20 AM - : Hi
+91638xxxxx46.

Language


1/29/22, 10:02 PM - : Hi
+91638xxxxx46.

Language


1/31/22, 10:20 PM - : Hi
+91638xxxxx46.

Language


2/1/22, 9:35 AM - : Hi
+91638xxxxx46.

Language

*Plan Active*: 1 GB Credit Data

2/1/22, 5:11 PM - : Hi
+91638xxxxx46.

Language


2/2/22, 4:54 PM - : Hi
+91638xxxxx46.

Language


2/3/22, 5:51 PM - : Hi-
+91638xxxxx46.

Language

2/3/22, 5:51 PM - : Hi ⁰⁸
+91638xxxxx46.

Language


2/8/22, 8:28 PM - : Hi
+91638xxxxx46.

Language


2/9/22, 4:58 PM - : Hi
2/9/22, 10:12 PM - : Hi
+91638xxxxx46.

Language


2/11/22, 1:40 PM - : Hi
+91638xxxxx46.

Language


2/11/22, 2:26 PM - : Hi
+91638xxxxx46.

Language


2/12/22, 2:14 AM - : Hi
+91638xxxxx46.

Language


2/12/22, 9:55 PM - : Hi
+91638xxxxx46.

Language

2/12/22, 11:42 PM - : hi
+91638xxxxx46.

Language


2/13/22, 1:39 AM - : Hi
+91638xxxxx46.

Language


2/13/22, 1:41 AM - : Hi
+91638xxxxx46.

Language


2/13/22, 10:06 PM - : Hi
+91638xxxxx46.

Language


2/14/22, 1:32 AM - : Hi
+91638xxxxx46.

Language


2/15/22, 5:14 PM - : Hi
+91638xxxxx46.

Language


2/16/22, 12:21 AM - : Hi
+91638xxxxx46.

Language


2/16/22, 11:20 PM - : Hi
+91638xxxxx46.

Language


2/18/22, 10:49 PM - : Hi
+91638xxxxx46.

Language


2/19/22, 12:18 AM - : Hi
+91638xxxxx46.

Language


2/19/22, 6:02 PM - : Hi
+91638xxxxx46.

Language


2/19/22, 9:59 PM - : Hi
+91638xxxxx46.

Language


2/20/22, 2:49 PM - : Hi
+91638xxxxx46.

Language


2/24/22, 3:53 PM - : Hi
+91638xxxxx46.

Language


3/14/22, 1:47 PM - : Hi
+91638xxxxx46.

Language

*Plan Active*: ₹ 719-3m-2GB/D

3/14/22, 2:19 PM - : Hi
+91638xxxxx46.

Language


3/17/22, 11:25 PM - : Hi
+91638xxxxx46.

Language


3/19/22, 12:40 AM - : Hi
+91638xxxxx46.

Language


3/20/22, 12:21 AM - : Hi
+91638xxxxx46.

Language


3/24/22, 1:56 PM - : Hi
3/24/22, 1:56 PM - : Hi hi
3/24/22, 1:56 PM - : Hi
3/24/22, 1:56 PM - : Hi
3/24/22, 1:56 PM - : Hi
3/24/22, 1:57 PM - : Hi
3/24/22, 1:57 PM - : Hi hi
3/24/22, 1:57 PM - : Hi
+91638xxxxx46.

Language


3/24/22, 1:57 PM - : Hi
+91638xxxxx46.

Language


3/24/22, 8:00 PM - : Hi
+91638xxxxx46.

Language

*Plan Expiration*: 03 June 2022 06:05 PM

3/24/22, 10:36 PM - : Hi
+91638xxxxx46.

Language


3/25/22, 5:10 PM - : Hi
3/25/22, 5:10 PM - : Hi
+91638xxxxx46.

Language


3/30/22, 3:34 PM - : Hi
+91638xxxxx46.

Language


3/31/22, 10:46 PM - : Hi
+91638xxxxx46.

Language


4/1/22, 11:41 AM - : Hi
+91638xxxxx46.

Language


4/1/22, 12:09 PM - : HI
+91638xxxxx46.

Language


4/1/22, 2:41 PM - : Hi
+91638xxxxx46.

Language


4/2/22, 1:16 PM - : Hi
+91638xxxxx46.

Language


4/2/22, 2:43 PM - : Hi
+91638xxxxx46.

Language


4/2/22, 3:19 PM - : Hi
+91638xxxxx46.

Language


4/2/22, 3:23 PM - : Hi
+91638xxxxx46.

Language


4/2/22, 9:18 PM - : Hi
+91638xxxxx46.

Language


4/3/22, 11:57 PM - : Hi
+91638xxxxx46.

Language


4/11/22, 6:31 PM - : Hi
+91638xxxxx46.

Language


4/12/22, 6:59 PM - : Hi
+91638xxxxx46.

Language


4/12/22, 7:01 PM - JioCare: Here's a list of mobile related services I can help you
with —

4. *New Offers*
6. *JioPhone*
7. *JioFi*

4/12/22, 7:01 PM - : 9
4/12/22, 7:01 PM - JioCare: Please type *'Change'* to enter your number.
4/12/22, 7:01 PM - : Change
4/12/22, 7:01 PM - JioCare: Please provide a valid *10 digit mobile number* which
is associated with Jio.
4/12/22, 7:02 PM - : 7007566435
4/12/22, 7:02 PM - JioCare: I have sent you the OTP on +91700xxxxx35. *Please enter
the OTP below*, this will be valid for 3 minutes only.
*Note:* This is in interest of your privacy & security. By entering the OTP you
hereby agree and confirm to have read and understood the T&C relating to Jio's
privacy policy mentioned https://www.jio.com/en-in/privacy-policy
4/12/22, 7:02 PM - JioCare: *Tip:* If you are facing any issues, type *RGO* to
regenerate another OTP or *MOD* to generate OTP from a different phone number.
4/12/22, 7:02 PM - : MOD
4/12/22, 7:03 PM - : Change
4/12/22, 7:03 PM - JioCare: Please provide a valid *10 digit mobile number* which
is associated with Jio.
4/12/22, 7:03 PM - : 6388981546
4/12/22, 7:03 PM - JioCare: The number +91638xxxxx46 is the same as your current
whatsapp number. Type *"Support"* to see the options I can help you with or ask me
a question.
4/12/22, 7:03 PM - : Support
4/12/22, 7:03 PM - JioCare: Here's a list of mobile related services I can help you
with —

4. *New Offers*
6. *JioPhone*
7. *JioFi*

4/14/22, 11:55 AM - : Hi
+91638xxxxx46.

Language


4/14/22, 3:02 PM - : Hi
+91638xxxxx46.

Language


4/14/22, 8:44 PM - : Connect Now
4/14/22, 8:44 PM - JioCare: It looks like you are looking for our advisors. But I

2. *Latest Offers*

4/14/22, 8:44 PM - : 1
4/14/22, 8:44 PM - JioCare: How can I assist you with your Account related queries?

1. *My Active Plan*
2. *Recent Usage*
3. *My Voucher*
6. *My Coupons*
8. *RMN Update*

4/14/22, 8:45 PM - : 6
4/14/22, 8:45 PM - JioCare: Please click on the below link to check your coupons.👇
https://bit.ly/3k0OaTE
4/14/22, 8:45 PM - JioCare: Note: Please click on the 'i' icon on the voucher to
check complete information about the voucher and redeem process.
4/14/22, 8:45 PM - JioCare: Type *Support* to view more mobile services related
options or type *Menu* to start again.
Thank you for contacting JioCare 🙂

4/14/22, 8:46 PM - : Connect Now

2. *Latest Offers*

4/14/22, 8:46 PM - : 1

1. *My Active Plan*
2. *Recent Usage*
3. *My Voucher*
6. *My Coupons*
8. *RMN Update*

4/14/22, 8:46 PM - : 6
4/14/22, 8:46 PM - JioCare: Please click on the below link to check your coupons.👇
https://bit.ly/3k0OaTE
4/14/22, 8:46 PM - JioCare: Note: Please click on the 'i' icon on the voucher to
check complete information about the voucher and redeem process.

4/14/22, 8:46 PM - : i
4/14/22, 8:46 PM - JioCare: I will need a complete sentence to understand you
fully. Could you rephrase your query with some more information
4/14/22, 8:46 PM - : Connect to advisor

2. *Latest Offers*

4/14/22, 8:47 PM - : 1

1. *My Active Plan*
2. *Recent Usage*
3. *My Voucher*
6. *My Coupons*
8. *RMN Update*

4/14/22, 8:47 PM - : 3
4/14/22, 8:47 PM - JioCare: You can check status of all your vouchers and buy new
recharge vouchers by tapping the below link. 👇
https://bit.ly/2NXaL9f
You can also watch a video on 'How To Check & Redeem Vouchers?' by tapping the
below link. 👇
https://bit.ly/3uLdQtM

4/14/22, 8:47 PM - : No
4/14/22, 8:47 PM - JioCare: I am listening. Could you repeat your message with a
bit more detail so that I can get you the right answer?
4/14/22, 8:47 PM - : Stop
4/14/22, 8:47 PM - JioCare: Please do not use such language. Request you to
rephrase your query so that we can assist you further.
4/15/22, 12:23 PM - : hi
+91638xxxxx46.

Language
4/15/22, 12:23 PM - This business is now working with other companies to manage
this chat. Tap to learn more.


4/15/22, 7:10 PM - : Hi
+91638xxxxx46.

Language


4/18/22, 9:35 AM - : Hi


4/20/22, 12:06 AM - : Hi
+91638xxxxx46.

Language
4/20/22, 12:24 AM - : Hi
+91638xxxxx46.

Language


4/22/22, 8:39 PM - : Hi
+91638xxxxx46.

Support for JioFiber Manage Alerts Support for JioMart Change Chat Language


5/5/22, 8:55 PM - : Hi
+91638xxxxx46.


*Plan Active*: 100MB Data Voucher

5/26/22, 12:51 AM - : Hi
+91638xxxxx46.



5/26/22, 12:52 AM - : Hi
+91638xxxxx46.



5/26/22, 12:55 AM - : Hi
+91638xxxxx46.



5/31/22, 12:43 AM - : Hi
Your plan Rs 719-3m-2GB/D for your Jio number +91638xxxxx46 is due on 03-Jun-2022.


5/31/22, 12:54 AM - : Hi



6/1/22, 7:02 PM - : Hi
6/1/22, 7:03 PM - : नमस्ते



6/2/22, 11:30 PM - : Hi




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9/18/21, 10:20 PM - Messages and calls are end-to-end encrypted.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

For additional support, tap on the relevant link below.

Tap on the below button for Main Menu 👇

Your selection would be considered as acceptance of our privacy policy mentioned on

*Number Status*: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active

Number Status: Active