MARKET QUALITY REPORT

* BASIC INFORMATION
Customer's Name Address Phone No.
Md.Abdul Gafur Dhanbari, Tangail 01403007095
MQR No. Product type Dealer Attachment Service date
DEC-CHM227 Combine Aci Motors Ltd 26-Sep-22
Product Model Delivery date Hour Meter Attachment S/N Area
AG600A 2-Nov-21 496 Tangail
Product S/N Engine S/N Failure date Issue date Priority
C60B401678 81907A 26-Sep-22 26-Sep-22 High
Reported by: Md Sujon Phone No: 01704-114420
* MQR INFORMATION
Title (what) Title (Happen)
Hydraulic control When the augur pipe is lifted up,it automatically starts to goes down.
* Issue

The Customer having a complaint that when the Harvester's augur pipe is lifted up,it automatically started going down.Then
dealer staff checked that and found this problem.After checking all related things in this issue we take decision VALVE ASSY
has internally damaged.Because we check related Solenoid also and it has respond smoothly.
SOLUTION: Problem has been solved by replaced this mentioned parts.

* PARTS INFORMATION

Replaced Parts
No Damaged Parts Number Part name Q'ty Remark
Number

1 1E9064-66700 1E9064-66700 VALVE ASSY 1 Internally Damaged

2
3
4
5
6
7
8

* CUSTOMER'S OPINION

The customer is unhappy for early damaging of mention parts.

 MARKET QUALITY REPORT

MQR No. Product Model Product S/N Engine S/N Hour Meter
DEC-CHM227 AG600A C60B401678 81907A 496

Product S/N Hour Meter