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Inter-professional conflict

Introduction

In an organisation setting conflict is unavoidable because of the various interdisciplinary group

tasks (Billing et al., 2014). When the task force is made up of a variety of professionals with

different perspectives, it is of no new occurrence that every professional would advocate for the

handling of the issue in accordance with their valuation (Cox, 2003). In such occasions, where

the professionals differs in validation, it is inevitable that conflicts would arise. Notably, the

implementation of the multidisciplinary work force in the organisation has proven to be more

effective and efficient (Craig and Muskat, 2014), an effort that enhances innovation, reduces the

cost and improves creativity as well as management. Inter-professional conflict is dysfunctional

for an organisation and undermines cooperation, hence this paper aims at establishing what
makes up inter-professional conflict, the reasons for the conflict and also the problems as well as

the countermeasures of organisations with regards to conflict management.

What is Inter-professional conflict?

According to Spike Lunstroth (2016), this is an occurrence when two or more professionals with

interrelated scope of activities contest for honours, accountabilities, ranking position, autonomy

even incentives. Cherry, (2015) argues that wrangles are endemic amongst various organisations

especially where the jurisdictions is vague about practise, hence overlapping of professional

activities. Moreover, this negatively influences the scope of expertise by the professionals. This

is clear in the professions that are crowded and highly specialised like the healthcare profession

(Liaropoulos, 2012)

Sources for the inter-professional conflicts

Billing et al. (2014) point out that the variation in practical comprehension among the

professionals and difference in the personal dogmas and captivations promote wrangles among

professionals in an organisation. In an assessment carried out by Forbes et al, (2011),

organisational difficulties are the main contributor to the inter-professional conflicts. Some of

these organisational contributors include having more than a solitary supervision, hence this

tampers with the giving of direction by the managers to the subordinates. Moreove4, this distorts

the job description structure and poor distribution of resources among the professions in the

organisation (Cherry, 2015). Other sources of conflict are minimal job gratification and academic

variation which leads to hindrances in communication among professionals.


Different professions tends to conceptualise and tolerate wrangles in an array of viewpoints

(Cox, 2003). Some professions seem to be attached to anadvancedinception for constrains,

depression and wrangle that leads an individual to conceptualise circumstances to be conflicting

later on unlike the other expertise they may presume it to be one, thus make to diverse the tactic

of countering the conflict with urgency. This leads to slackening in resolving minor issues

between the professions (Burnett et al, 2009). Example, a wrangle about prescription may be

conceptualised by nurses to be a major one, whereas a resident my not be donned by the gravity

of matter as a conflict at all. Such a situation is refers to conflict asymmetry. Latest empirical

outcomes, stipulate that this irregularity of skirmish conceptualisation within an organisation is

detrimental of team operational (Glitterman, 2009).

The level of variation as stipulated by the asymmetry of conflicts may be intensified by the

conceptualisation or the hierarchical structure integrated by the workforce in the organisation.

People with higher academic credentials tend to take control in any participation of the

workforce collaboration. Liaropoulos, (2012) describes three key roots of workforce conflict.

First, is the generally lack of empathy to other professional’s role in the organisation, which

leads to misperception concerning who is in control and the precise significance of every

member of the organisation. The second source of conflict is absence of sympathy in each

member scope of practice, which occurs especially when different profession are added to the

workforce of the organisation. This leads to conflict when the predecessor of the workforce

realise the new entrants to be having an exemplary skill, thus retaining the potential to outdo the

responsibility on the work force in the organisation. Consequently, the new entrants on the

organisation’s workforce may be inexperienced in the affiliation and the assimilation with the

members of the organisation that is in existence (Burnett et al, 2009). Thirdly, answerability can
be the root to the inter-professional conflict. Members of the organisation that are ranked above,

perceived themselves solely accountable for the entire organisation, while the rest of the

members perceive themselves responsible for their tasks (Liaropoulos, 2012).

Arguably, there are some basic variations in values between professions that may led to

wrangles. For example, the medical professional entirely value the saving of lives rather than

observing eminence of life for the patient (Cox, 2003). The relation between the medical

practitioner and the patient tend to be ademanding one in that the sick person is the victim of the

instructions of medicating practitioners. The patient is expected to comply with the administered

instructions so as to attain the desired results of the doctor. This may be in contrast with the

social value of the patient, especially the level of self-determination shown by the patient. Hence,

the conflict may arise when the patient is not willing. Eventual result may not be attained thus

tarnishing the image of the medical institution (Billing et al. 2014). There may be existence of

theoretical variations between the doctors and nurses in the intervention approach of the patient,

in that nurses are impacted with skill to apply questioning, operative methodology interventions

with reference to the ideologies such as environmental viewpoint as well as system theory

(Cherry, 2015; Craig and Muskat, 2014).

Culture may also act as a breeding ground for inter-professional conflicts. Culture cuts across the

way of life of a person and some of the cultural practices are barriers that may limit an individual

in an organisation to behave in particular manner (Cox, 2003). For instance, in a hospital setting

some practitioners may take a bullet surgery as an offence to their profession, whereas there are

those that have no issue pertaining this. The difference may lead to conflict in that, to some it

may be offensive to carry out such a practice, while others are not swayed by the act (Craig and

Muskat, 2014).
Most professionals attain skills via different ideologies and this may be the ground on which the

conflict may breed from. These and other variation in the discipline, may be in contrast in the

validation of work (Cox, 2003). These differences catalyse the conflicts. For example, in a

hospital setting, all the medical practitioners may not apply the theories on the psychology of the

patient in the same particular manner, but they can embrace the diversity. This can cause various

wrangles, whereby the practitioners can evaluate each other’s methodology as insignificant,

compared to others (Craig and Muskat, 2014).

Management and mitigation of the conflicts

Forbes et al, (2011), quantitatively studied the role of each and every professional in an

organisation, establishing that all the members of the organisation are allocated a role to play,

whereby one can be a bouncer, a janitor, the glue, the broker, the firefighter, the juggler and the

challenger. The bouncer role is to be the person that controls a particular setting, the janitor’s

role is to clean up all the articulated messes without expectation of a regard (Burnett et al, 2009),

while the role of the glue is to ensure cohesion of the whole team in the organisation and

togetherness of the various professionals. On the other hand, the broker is accountable for the

discharging of the plan, acquisition procurement of tangle resources, while the firefighters ensure

there is crisis handling, and the juggler is accountable for the fulfilment of the harmonious

setting in the organisation and there is allocation of the responsibilities in the workforce

(Liaropoulos, 2012).

According to Forbes et al. (2011), there are three approaches that are applicable to the inter-

disciplinary handling of conflicts, which are avoidance, coercing and problem solving
Avoidance calls for verbal withdrawal from any form of misunderstanding, whereby one can

keep the wrangle to oneself. In case of any rise of miss-understanding, it is highly encouraged

that one or all the members to keep of and evade the counter with the rest of the organisations

member. The silence weapon will imminently keep the levels of conflicts at low rates. Rather, in

other cases the members of the organisation are advised to talk it to the appropriate peers (Billing

et al. 2014). Professionals who engage in the extreme avoidance character tend to attain a

conflict free life. Mostly, these traits are encouraged to most of the members of the organisations

so as to reduce and counter the level of dysfunction in the organisation (Cherry, 2015).

Coercing is often used hastily and externally with regards to the official organisation structure.

Forcing highlights desperate “verges” of a conflict and generates “victors” and “failures” in its

determination (Heaton, 2008). Though it can actualise a rapid termination of a current skirmish,

most of encountered repercussion may cause an increase in current dislikes and unhealthy

associations among the organisation members (Glitterman, 2009). Forcing is attained by persons

who exert a real and conceptualised hierarchal authority in the organization even the workforce

domain. Hanyok et al, (2013) does recognised a technique of struggletenacity, and distinguished

that the occurrence might be via spoken power, lying, or disregarding other perspectives. The

investigators advanced and labelled this as a technique of lecturing skirmish that encompasses

open-handed into a compelling resolve.

Hanyok et al, (2013) noted that negotiations are frequently theatrical once management ranks

advanced active in the organization, such as unifications or the personnel subdivision. They also

noted that this form of skirmishtenacity is mostly ineffective. When masters aretangled in inter-

professional wranglecontrolling, as they prepare when discussions is presented, it appears that

they arrive when they are twilight, in addition to obliging, squashy or evading.
Greer et al. (2012) pointed to the method of problematic solvingas a way of dealing with

conflicts within firms. Ithappens when in cooperated parties tangled in the wrangles actively

contribute to the actual discussion as to attain a jointlysuitable resolution. Intrapersonal skirmish

occurs inside a discrete manner as an inner struggle. Although the distinct organisational member

involvements in wrangles, this might even cannot be actualised or be recognisable via the rest of

the professionals. It is a condition in which unlikely absorbed, concurrently happenings is the

compelling facts about equivalent is robustly developed in an individual and the consequence in

the in-builtdisorder. Relational, and even inter-professional conflict happens when there are

divergences among associates in the organisation at a particular department concerning

objectives, responsibilities, and actions carried out by the organisation. These differences can

create a chore, individual, even procedure struggles. Finally, inter-professional disorderliness

takes place for the differences amongst the workforce concerning expert, region, and assets. The

skirmishes are evocative of those facts recognised Brown et. al. (2011) amongstthe

organisational members who had contradictory insights concerning the roles of every discrete.

Conclusion

Inter-disciplinary conflicts are entirely made up of seven conflict subjects namely relationships,

securities, standards and morals, organisations role misperception, grading and authority,

character and style and message conveyance and trivial conflict managing techniques

namelyevasion, the compellingmethod, and problematic resolving methodology stayed

recognised and deliberated. The application of these methodologies the organisation is assured of

sustainable harmony and there is mitigation of wrangles that may arise at all levels of the

organisation. The possibility of inter-professional conflict in an organisational situation from

fluctuating professional perceptions has been explores. The segmentation of the description
replies conceptualisation of the organisational conflict with several vital sources of the wrangles

and trivial key wrangle controlling and mitigating methodologies. It is clear from the guidelines

and example that confident approaches of conflict controlling are an indispensable in the

application of inter-professional wrangles and should be incorporated into any organisation

regardless the level of diversity. As more studies authorise and supplement these theories of

resolving they are being integrated to all types of organisations and the processes are being

acknowledged by most of the organisations and reinforcing their working harmony among the

members and a healing process is slowly being integrated in the systems of associations.

References

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